Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 17777 | 05/01/2004 | 10008552 | Rear leaf spring noise. *tt | 08/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/15/2008 | 60000 | 1 | |
| While driving my 2004 ford ranger, only had 60,000 km's on it, down the highway at about 80 kmph, the left side of the rear axle broke, as i was going over a bridge causing loss of control and striking a bridge, tearing up 20 feet of guard rail and railing 5 times. the air bags also did not deploy as they should have as front bumper hit bridge rail directly. was cleaned up by police and tow company. insurance company had the vehicle and believe they may have scraped it as they did not want it on the road again. *tr | |||
| 02/24/2006 | 34000 | 1 | |
| Dt*: the contact stated while the vehicle was taken to the dealer for regular maintenance, the tires were worn. upon inspection, the technician discovered the rear suspension settled after a period of time and resulted in excessive wear in the middle of the tires. the vehicle is currently undergoing additional testing before repairs are made. | |||
| 04/27/2004 | 7840 | 1 | 08/20/2002 |
| We noticed extreme tire wear on the rangers front tires, which at the time had 7840 miles on it. i immediately took the vehicle to bay harbor ford. the service person explained that the tires were only warranteed for 12 months or 12,000 miles. *ak on april 27th , i arrived early and spoke to the service manager, mr. jim basilotto. he looked at the vehicle and agreed there was an alignment problem. i explained that the vehicle is garage kept and it is only driven back and forth to work on the local roads. the vehicle has never been off- road or even on bad roads and never traveled farther than port charlotte, fl. she or i can not ever remember hitting a pothole that would come close to causing a problem. the service people put the car on the lift and checked the tie rods by trying to wiggle them while the vehicle had its full weight on the tires. ( i personally check front end parts by raising the wheels off the ground and check for play in the ball joints also) the tire pressure in all 4 tires was low (lower 20 psi) and they added air. again the tire pressure is as it was when it left the showroom. it is our conclusion that the alignment problem had to exist when we left the dealership with the vehicle and should be covered under the warranty. in comparison, my 2001 explorer has 53,000 miles on it and the tires are in great shape. it has been off road on many occasions, through the worst bone jarring potholes on the cross bronx expressway and never had any alignment problems. i now have to pay to get a wheel alignment and a new set of tires for the ranger and it only has 7845 miles on it. i feel that the dealership should have covered the tires and alignment under the 3 year , 36,000 mile bumper to bumper warranty. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 02/14/2006 | 45264 | 1 | 02/10/2004 |
| My 2004 ford ranger pickup has 45,265 miles on the odometer. i brought the vehicle to the local ford dealership to get brake work done plus another issue as outlined in nhtsa complaint/confirmation#10151518. i was trying to get my vehicle an inspection sticker for the state of massachusetts as well. i was told that i need new lower ball joints pn#f87z-3050-ba in order to get my sticker. my vehicle is a 2004, with 45.264 miles of highway and secondary road usage only! no off road or severe usage at all! ball joint replacement and required front-end alignment cost me over $430.00! i have the bad ball joints in my possession. vehicle is driven by me daily, to and from work only!*jb | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 02/20/2006 | 30000 | 1 | 06/01/2004 |
| Front suspension causes shims needed in front end alignment to wear prematurely and cause front tires to wear incorrectly on inside of front tires. needed to get front end alignment. ford knows about this and does warranty these part for 12,000 miles or 12 months. spoke with ford tech and agreed with me that this problem is not noticeable until well after that time frame. *nm | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 04/26/2008 | 91000 | 1 | |
| Component: suspension:front:wheel bearing details: on april 26, 2008, a minor rhythmic squeaking sound was noticed from beneath vehicle while driving. on may 3, 2008, upon raising vehicle on lift, mechanic noticed that the entire right wheel assembly including brake rotor, abs component and hub dropped from vehicle. an entire wheel assembly was needed (+$500). as an emt who responds to vehicular accidents in this rural state in all kinds of weather i was floored to think how close i was to driving the vehicle as the wheel assembly separated from the ranger. based upon other reports (odi case number: 10155010) i consider myself fortunate, thank god. *tr | |||
| 03/06/2006 | 35400 | 1 | 03/06/2006 |
| On march 06,06. exactly 2 months after taking delivery of a quality checked preowned 2004 ford ranger pickup from a local dealership while driving to work at 4:30 am s/b on the i 15 suddenly, without warning the vehicle veered hard left slammed into the center gaurdrail then flipped and rolled causing vehicle to be a classified as a total loss by insurance co. after inspection of vehicle i was drawn to the fact that the front left wheel assembly including brake rotor and hub were detached from vehicle and after further inspection it appears that the wheel bearing retaining assembly is at fault. the spindle is flat on both top and bottom of the threaded tip where the where the axle nut threads should mesh and hold, but the threads of the nut are designed in such a manner as to not be continuous,but instead they are separated to where 2/4 s of the inside area is threaded and the other 2/4 s has no threads and are staggered in such a way as to allow the axle nut if allowed to spin at all even just 1/8 of a turn to pop off with little resistance except for the small looking cotter pin which came out in pieces maybe because the pressed metal castle nut wanna be which is of a loose fitting style could easily have worn the cotter pin with its rather sharp edges seemingly from just normal use and even more so if the wheel was not adjust perfectly or if the wheel seal was not seated perfectly which after some time would cause a more pronounced looseness in the whole assembly thus causing the aforementioned dangerous results. i was shocked when i saw the system used and i cannot for the life of me which i am lucky to still have understand how that design could be considered safe above other designs that are of solid materials with constant threads that would have to spin completely off many complete turns rater tan jus 1/8 to 1/4 of one turn. please would you look into this before other trucks make unannounced turns for the worse. thank you. | |||