Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
06/29/20022500004/16/2000
 Rear end collision. my children were in the rear seat of a f150 ford supercrew when we were rearended. both the children struck their heads on the rear window glass. they had minor neck sprains and discomfort. the lack of rear seat head rests in a 2001 vehicle contributed to their injury. this lack of proper safety equipment in a new vehicle has been fixed in a midmodel correction by ford. i think they should offer a retrofit for other vehicles in the same model year.
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
11/01/2000
 Have not had an incident as of yet, but am concerned about rear seat passengers head hitting the back glass in the event of a rear end collision. *ak
04/01/2000
 Rear seats do not have headrests. in the event of an accident, the rear passengers heads would slam against the rear window. ford now has rear headrests in there current model. the first 2001 supercrews should have the rear seats upgaded with the safer seats with the headrests. i have had passengers already hit their heads against the rear window. luckily no one has been injured.*ak
SEATS - MID/REAR ASSEMBLY
11/20/20031
 The rear seat has no passenger head rest which, in the event of a collision from the front or the rear will allow the unrestrained heads of passengers to strike the rear window which will result in an injury that may have otherwise been prevented if headrests had been installed. ford recognized this problem but that is after a number of early release models were already in the marketplace. i recommend that a recall be put in place to have the seats retrofitted with headrests. *la