Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - FRAME AND MEMBERS
98V323000FORD MOTOR COMPANYfrom 10/14/1985 to 06/27/1995V (Vehicle)269700001/18/1999ODIFORD MOTOR COMPANY12/16/199812/18/1998
Defect SummaryVehicle description: passenger vehicles originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virgnia, and wisconsin. the rear lower subframe mount plate nut can experience stress corrosion cracking if subjected to long term exposure to road salts. this can result in fracture and loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the rear corners of the subframe, which supports the engine and transmission, allows the rear corners of the subframe to drop.
Consequence SummaryIf both rear corners drop, steering would become suddenly very difficult, affecting vehicle control and increasing the risk of a crash.
Corrective SummaryDealers will install subframe rear mount bolts, reinforcement plates, and plate nuts.
NotesNote:this recall campaign supercedes recall campaign 93v-106.owner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STRUCTURE
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106000
 There is no summary currently available
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106002
 There is no summary currently available
EA91042FORD MOTOR COMPANY10/28/199105/21/1992STORAGE COMPAR SUFFOCATION92V065000
 There is no summary currently available
EA92040FORD MOTOR COMPANY11/30/199206/30/1993SUB-FRM/UNIBODY ABSOR.FAIL93V106001
 There is no summary currently available
PE91108FORD MOTOR COMPANY08/01/199110/28/1991STORAGE COMPAR SUFFOCATION
 There is no summary currently available

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/09/20021000002
 The consumer states that the carriage bolt had broken, causing the frame to drop down on the steering, causing a loss of steering. mr recall#93v106002 scc
01/25/19991
 The rear mounting plate had corroded/rusted. this caused the suspension to go through the body of the vehicle. *ak
STRUCTURE - BODY
06/15/1992210/15/1990
 After the recommended 1 year wait for waxing, i decided since the mild washings were continuing to make the car duller i would give it a shine. it was bad enough that paint continued to come off when drying regularly but i was mortified when i tested an area and it looked like water colors were used as paint. after all these years, i have called ford several times with no luck. on one occasion a undisclosed person said it sounded like there was not enough or no clear coat and i should take it to where i purchased it and have them look at it. so luckily the stadium automall in rutherford is directly across the street from where i live. this is also where i purchased it 13 years ago. the man admitted it was dull and a good waxing professionally would help. i told him i would be to embarassed because the paint comes off even when i dry it after a washing. he never checked if they were having problems and told me there was nothing they would do about it.i must point out we are avid ford buyers and my husbands 10 year old truck was re-painted from the same problem. also as the original owner the recalls listed in your web page on my vehicle were only once reported to me. that the was the child safety catch. just recently my tie-rod snapped on rt.3 in secaucus, n.j. luckily for me i am still alive to write to you. p.s. the other things such as rotors excetera have also been done at my expense. my car only just clicked ovr 89,000 miles for goodness sake. this is the best website!! even if nothing comes out of it.*ak
06/04/2001
 Body has separated from frame, there is a recall 98v323000, but this vehicle is not affected. *ak
12/07/1991
 The exterior paint and coating is separating from vehicle.
02/27/1997
 Bolt fell out of the a joint, allowing engine to drop. recall 92s61-s1 performed on 7/94 with failure reoccurring. dealership says they are only obligated to repair once. please describe details. *ak
09/29/1996
 The dealer corrected the recall problem in 94 and the vehicle has the same problem all over again. now the dealer wants the consumer to pay for the recall problem, consumer thinks that the dealer should be responsible for the cost. *ak
STRUCTURE - BODY - DOOR
03/01/199803/01/1998
 I have failed to understand why all i have had with my vehicle was problems till this day. *ak
01/01/199320
 Power door locks intermittently fail to unlock for 2-5 minutes when ignition is turned off, occupants are unable to exit vehicle during this time. *aw
12/15/1994
 Automatic door locks when used, will not release from any of the four doors when engine is turned off. tt
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
112/15/2000
 Driver's side door stricker came lose, stricker has been replaced. cj
STRUCTURE - FRAME AND MEMBERS
08/05/2005125000106/16/1996
 I was advised by a mechanic recently that my vehicle was unsafe. he showed me the rear subframe bolt that was deteriorated to about half of its original size and that the subframe was rusted heavily and cracked completely through. this was after the recall was done on my vehicle in 1999 for nhtsa article no. 98v323000. so the work that was done to keep the subframe from falling is not holding up and it appears that it could break soon. *jb
06/22/2004107/17/2000
 I was notified by my mechanic that my 1991 taurus-station wagon had a recall regarding the sub-frame. he suggested i call rizzo-ford in no. providence, r.i. on mineral spring ave. when i called i spoke to representative rick marrconte and he agreed that there was a recall and he would fix my car, bring it in he said. a few days later rick calls me back to inform me that not only the nut of the subframe was rotted, but also the subframe itself was rotted and it would cost $900.00 to fix and he told me my car was not worth it. to make a long story short, i played phone tag with the ford motor company hot line which seemed like forever. a sheila informed me that they were willing to pay for the repair if the company agreed to repair it. she later explained they refused to fix my car. this fault in my car almost had me and my 6 year old grandson in an accident. when i told the woman sheila this she explained to me that i should have known when buying this car that i should have called to find out about the recalls. this i do not understand...she wanted me to call and find out if my car was a 'lemon'? now because this dealership refused to help me it now makes it difficult for me to perhaps go to another ford dealership that may have be able to help me. i am a student @ uri/cce, also working, and taking care of my 80 year old father. prior to this damage i had just fix this car for $750.00, which i could not afford in the first place. this appears to be dishonest and a way to get people to give ford even more money towards their 'damaging pool'. is there any recourse i can take? please advice. maria d. o'connor *jb
06/07/2003938581
 While driving a loud noise was heard and the steering wheel locked. vehicle was towed to an independent mechanic, who stated the cradle mounting washer and bolts rusted. dealer installed sub frames rear mount bolts, reinforcement plates and replaced nuts. *ak *cb *jb
1360001
 After the recall for the rear lower subframe mount was performed, the problem recurred.*jb
2
 After the dealership stone ham ford,stone ham mass, performed the recall for the subframe corrosion 98 v 323 000, the problem reoccurred.*jb
1
 There is a problem with the passenger side rear subframe mounting bolt. allegedly recall 98v323000 relating to the mount was performed. however consumer was informed that no previous repair work had been done on the passsenger side rear subframe mounting plate. consequences of the bolt mounting plate failure is that the drop in the subframe from the body has allowed other damage to the pulleys and serpentine belt. recall notice 92m77 relating to the engine mount failed and had to be replaced. *tt
05/24/2002206/15/2000
 Recall on subframe was done in february 1999, at this time subframe is detaching from the body on drivers side of vehicle.*ak consumer stated that front motor mount was replaced twice. also front passengers cv axle was replaced twice. *yh
06/02/2001
 Rear subframe bolts had corroded. this caused the frame to drop. problem happened while pulling away from fuel pump. no recalls. *ak
02/21/2000
 Subframe to body mount bolts repeatedly became corroded and rust out. consumer has had to replace subframe s on all three of ford, taurus no accident has occurred. however ,this defect could result in loss of control. (vin #'s for vehicles: 1facp54yxma221746, 1facp54y6ma220447, and 1facp54y6ma221131.) please provide any additional information. *ak
02/01/1999
 When driving at any speed the motor is racing. also, there is some knocking and rattling noise coming from the vehicle. when shifting gears there is a loud noise. consumer had the subframe replaced. *ak
09/23/1999
 While driving at 25 mph the subframe drop from under the vehicle causing no steering ability which resulted in vehicle hitting a pole. *yc
 Consumer was sent recall notice 98v323. contacted the dealer, dealer stated vehicle was not included in the recall, and refused to correct the problem. please provide any further details. *ak
3
 Motor mount replaced three times and transmission is in need of replacement, possible recall related failures (recall component- body mounts) all replacement and failures occurred prior to notice. mjs
06/05/19981
 Vehicle experienced failure of the recall component prior to recall notice (98v-323). mjs
07/05/1999
 While driving at 25 mph and without no prior warning, subframe fell off from under the vehicle, and the steering became very difficult which affected the control of the vehicle. also, there was some type of grinding noise and vibration within the steering. *ak
09/07/1999
 While driving at 30 mph there was some type of knocking noise coming from under the vehicle, and there was a vibration within the steering. consumer took the vehicle in for the recall repairs. however, when driving the vehicle after the recall repair work was done, the problem started again. recall 93v106.002. *ak
08/23/1999
 Received recall 98v323000. contacted dealer & took vehicle in on appointed day. repairs were done. after receiving vehicle, the recall remedy failed on subframe. the frame would shift & make noise. would bend steering when making sharp turns.ak
 The front motor mounts broke. also, rear sub-frame mounts are shearing off. the dealer and manufacturer have been notified. *ak
07/05/1999
 Nhtsa recall 98v323/ manufacturer's recall 98s36. rear subframe corrosion. when driving there was a banging, and the front end shook. front subframe corrosion is exactly like the rear problem. dealer contacted and could remedy the problem. the problem still exists. provide further information. *ak
03/10/19992
 Vehicle was experiencing corrosion around the subframe mounts. the brackets needed replacing on the subrame, recall 98v323000. vehicle was not under recall due to vin, but has the same problems. *ak
05/23/1999
 Front bolts and mounts have rusted. a recall was issued on the rear bolts. the manufacturer has been notified. *ak
02/01/19991
 Recall repair work on the body mounts refused due to lack of parts. (98v-323).mjs
04/19/199909/01/1992
 Consumer was driving approximately 15mph when vehicle lost power, vehicle would not move, although the engine was still running on an incline. there was a bulletin 94-m84-ax4s for the transaxle consumer received a recall notice. dealership looked at vehicle, and said there was no problem, in warranty, 14.000 miles later problem occurred. recall 93v106. *ak
 Recall 98s36 (rear lower subframe mount plate nut) not performed in a timely manner due to dealer scheduling.
05/01/19981
 Subframe mount/cradle bolts/corroded/failed, causing cradle to drop prior to recall notification, caused steering to lock up, also damaged transmission which later had to be replaced. (98v-323)
12/22/19981
 Loose/corroding body mounts broke, causing engine/transmission to break/bind steering components and damage front tires and tie rod prior to recall notification. (93v-10602)
07/02/19981
 Vehicle experienced recall related failure to the sub-frame support bushings prior to recall notice, however the bushings are not included in the recall notice only sub-frame, denied refund on bushings. (98v-323).
03/02/19991
 Recall work not able to be completed on the rear sub-frame mounts due to lack of parts.
03/10/1999
 Had received recall notice 98v323000 & contacted dealer. after arriving was informed that they did not have any parts. did not furnish date when parts would be available. dealer said he only received enough parts for vehicles that they had sold. *ak
11/01/1998
 The front body mounts broke off, causing the engine to jump up when acclerating, which may cause an accident. please provide further information. *ak
12/15/199805/01/1993
 Recall 98v323000/manufacturer 98s36; rear subframe mounts broke due to excessive rust/corrosion on the transmission frame. dealer contacted and this vehicle does not comply to the recall. problem still exists. *ak
07/15/1998
 While driving the body mounts at the rear corners of the sub-frame, which supports the engine and transmission, detached due to corrosion of the mount retaining plate. vehicle was not involved in recall # 93v106002. *ak
 Consumer states recall was done on vehicle's structure: frame: members and body by previous owner, but problem reoccurred. recall 93v106002. *ak
12/04/19982
 Transmission has failed twice. the first time was in 5/97. motor mounts broke, causing engine to lay on transmission, which also was replaced. second time, motor mounts broke, and the same thing happened. consumer received a recall notice for motor mounts. *ak
11/27/19981
 Motor mounts failed as well as the axles as a direct result of recall on subframes, causing difficult steering.
09/11/1998201/11/1991
 Recall work completed on rear subframe body mounts however failed.
03/18/1993408/21/1992
 Motor mounts and body mounts continually coming out.
11/13/19980
 While driving vehicle about 30 mph engine stopped running and dropped off vehicle. this was just like the defect mentioned in recall 6760, nhtsa 93-v-106-002 date 16-nov-93. but the manufacturer had told consumer that his vehicle identification number is not on the recall. dealer and manufacturer contacted. *ak
11/14/19961
 Rear sub frame mounts failed, recall work denied due to vin #.
 Aluminum engine piston ring cracked/replaced. rear subframe mounts failed due to corrosion , causing engine/transmission to fall down prior to/after recall repairs. in addition, radiator had holes in the plastic/transmission malfunctioned/front end has been welded so fa rout of line that welds had to be broken to correct misalignment/windshield wipers failed to clean windows/ront headlights went out and rea rlights failed. (93v-106.002). *ak
04/14/1998
 The body mounts at the corner of the subframe became detached from the subframe mount retaining plate, causing the rear subframe to drop, resulting in loss of steering control. owner has notified the manufacturer and was informed that a repair under a recall was made 2/22/94 (93v-106-002). *ak
10/03/1997
 Rear sub-frame mounts failed causing the engine to fall down a tlow speed prior to recall, recall repairs refused due to make/model/year (93v-106.002). *ak
 The body mounts at the rear corners of the sub-frame are making noise. consumer had conacted dealer . *ak
03/21/1997105/30/1991
 Front boots cracked/split and replaced.
02/24/1997
 While driving the sub-fame fell down and the driver could not turn the vehicle. *ak
10/18/1996
 The body moutns of the rear corner of the subframe which supports the engine and transmission detached due to corrosion, consumer had the repair corrected under the recall at 32, 000 miles. *ak
10/10/19961
 Subframe recall repairs unsatisfactory, failed after repairs.
11/01/19961
 The engine is dropping out on the front left side because the bolts that support the front subframe mounts are rusting and corroding. *ak *jb
 The clear coat is discoloring very badly. taken the car to dealer where nothing was done was told to file a complaint with hot line. tt
03/31/19911
 Rear subframe mounts failed prior to recall, recall repairs refused due to mileage of vehicle (93v-106.001). *ak
05/18/19951
 Subframe mounts failed prior to recall (93v-106). *ak