Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/28/200208/01/2002
 The tire has a crack all the way around the tire edge where the flat meets the side. now the tire won't hold air. the grooves of the tread are still 3/16 of an inch deep so there isn't that much wear to the tire. we didn't take it to a firestone dealer because we know this particular tire isn't on the recall list that we know of. you can see the steel belt. what should we do in this situation? this definately looks like manufacturers defect.*ak
11/20/2001
 Purchased 4 new cooper trendsetters se on march 30, 2000 (mileage at 99,350). first tire problem in august 2001(mileage around 119,000) while traveling on freeway car's front end started vibrating. slowed down and proceeded to pull over, while doing so the entire tread of tire (front driver side) flew off hitting driver's door leaving dents and denting the tire well. tire was not requested for replacement as the car was not taken to a cooper dealer and was not saved.(replaced with a goodyear) second tire tread began to wear off on november 20, 2001 also on freeway. was able to slowly drive to gas station. tread was about to come completely off. mechanic called cooper for replacement due to manufacturer's defect. they refused because the tire had been plugged (nail had been in it; plugged by a cooper dealer) they insist that it was not a manufacturer's defect. the mechanic disagrees and says that i am lucky i didn't lose control of the car. in that case i guess i got lucky twice.*ak (dot number: u9urc2h469 tiresize: p205/65r15)
04/16/20011
 The tire was warped with parts of the steel belt coming out of it. the tire was also dry and cracked in several places. the tire was only driven for approximately 18,800 miles. this tire could have blown out at any time if it were not for the wabbling of the car to let me know to have it checked. no tire should be in this condition after only 18,800 miles of wear.*ak (tiresize: 205/70r14)( dot number: tire size: 205/70r14 )
1
 The tires (no make or size) experience unusual tire wear. *slc
09/28/1997512/01/1990
 Our firestone tires failed in exactly the same way as the currently recalled tires. my husband and i were driving on the 210 fwy in pasadena after an hour-long drive on a hot day in sept. our tire exploded in an unusual way: the tread simply came detached from the tire. it was not a blow-out in the usual sense--the tire beneath the tread was undamaged. the tire was relatively new with much tread-depth left on it. when the tread detached, it struck the rear end of the car and activated the fuel pump relay switch, causing the engine to immediately shut down. thankfully, we were able to coast to the side of the fwy, but were in extreme danger of being rear-ended, possibly leading to injuries or death. this was not the first time this had happened to our firestone tires. all four of the original firstone tires we had purchased in 1993 had lost tread in the same way, and had been replaced by the firestone dealer at a reduced cost (the rear 2 tires in 1995 and the front 2 in 1997, all of them fr680 205/65r15). the dealer assured us that the replacment tires would perform well. but all failed in the same way--the tread came detached, suddenly and violently. my trust in firestone lead me to replace all these defective tires with identical models, believing that the first 4 must have been flukes and that the others would be fine. but they were not; the 5th replacement was the last straw, we sold the car in december 1997 and never again purchased firestones. please place these tires under scrutiny as well, there may be several people in 4-door sedans driving with these unsafe tires.( dot number: fr680 tire size: 205/65r15 )
109/13/1991
 Tires failed. nlm
08/01/1994102/14/1994
 Tires wear unevenly and wires stick out from the sides of the tires all the way around, tires were replaced three times. *akno tire info was given. *nlm
10/12/1998
 While driving at 60 mph consumer had a tire blow out. the consumer took his foot off the gas pedal and stopped. in cold weather the rims are not safe and the air leaks out of the tires. dealer can't find the problem. *ak
10/01/1995107/01/1991
 Two good year tires blew out.
07/24/19954
 Tires wear prematurely.
TIRES - SIDEWALL
08/15/1998108/13/1991
 Tire sidewall treads separated prematurely (tire id #- dotcxnp49v058) tire name- toyo 2800 ultra, size p205/70r14)
TIRES - TEMPORARY/EMERGENCY SPARE TIRE
06/15/19971
 Had parked vehicle & walked away; heard a loud noise; checked vehicle area & noticed spare tire (donut) in spare area had exploded; weather was cool; spare area & roof of vehicle damaged. could not restart vehicle due to killed switch & fire dept filed report before vehicle was moved. *ak tire was a general serva spare tire, size 13580r14, dot # adpr42n101. *slc
06/04/1997107/01/1991
 While parked the spare tire in the rear passenger compartment blew up, causing gas lines to cut off and resulting in interior damage. *ak
TIRES - TREAD/BELT
09/20/20042
 Belts on tire bcame separated, causing tire to come apart. *ak
08/08/20003
 2 tires with partial tread separation within the previous 9 months. third tire suffered complete, violent tread separation at freeway speed. damaged wheel well and bumper. tripped fuel emergency cutoff due to violent separation. control of vehicle not lost, but sure scared the kids. 3 of 4 cooper tires experienced tread separation. *ak (dot number: u9urc17057 tiresize: 205/65r15)
09/10/20001
 While driving, cooper guardmens #scr tire p205/70r14 lplit all the down on the sidewall on, tires were purchased from sears, dot plt9fekr136. *slc