Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | ||||||||||||||||
| 98V323000 | FORD MOTOR COMPANY | from 10/14/1985 to 06/27/1995 | V (Vehicle) | 2697000 | 01/18/1999 | ODI | FORD MOTOR COMPANY | 12/16/1998 | 12/18/1998 | |||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virgnia, and wisconsin. the rear lower subframe mount plate nut can experience stress corrosion cracking if subjected to long term exposure to road salts. this can result in fracture and loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the rear corners of the subframe, which supports the engine and transmission, allows the rear corners of the subframe to drop. | |||||||||||||||
| Consequence Summary | If both rear corners drop, steering would become suddenly very difficult, affecting vehicle control and increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install subframe rear mount bolts, reinforcement plates, and plate nuts. | |||||||||||||||
| Notes | Note:this recall campaign supercedes recall campaign 93v-106.owner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/01/1996 | 2 | ||
| Vehicle stalling intermittently, at any speed/any time. dealer stated this was due to a faulty ignition device. *ak vehicle will not start whether it is in park or neutral. starter, sparkplugs, and battery have been replaced, door chime would sound when keys were not in ignition. transmission slipping and experiences erratic shifting. faulty front struts cause vehicle to oversteer, tires were rotated and front was aligned to help problem, however did not remedy. dashboard rattles, however dealer can not remedy this problem. driver side door does not close properly and there is wind noise when driven over 20 mph, left door was not aligned properly. keyless entry failed, passenger side rear door lock inoperable. emergency brake was never installed. there is a consisent wind sound in vehicle. front end experienced shaking. excessive fuel consumption. difficult and noisy steering occurred, dealer replaced power steering line. front brake pads replaced. exhaust replaced. fuel pump replaced. windshield wiper switch was replaced. vehicle currently has only 47114 miles on. *slc | |||
| 04/19/1993 | 1 | 04/19/1993 | |
| Weather strip failed. | |||
| 03/01/1993 | 1 | ||
| Cross design of seat frame does not proivide adequate support, causing hip injury. *skd | |||
| STRUCTURE - BODY | |||
| 12/05/2010 | 105000 | ||
| Tl-the contact owns a 1993 ford taurus. the contact stated that while driving approximately 15 mph the frame of the vehicle fractured and completely seperated from the vehicle and caused him to loose control of the power steering. the vehicle was towed to a independent mechanic who informed the contact that the frame had corroded causing it to seperate from the vehicle. the vehicle has not been repaired. the failure mileage was approximately 105,000. tb | |||
| STRUCTURE - BODY - BUMPERS | |||
| 03/28/1999 | 1 | ||
| Passenger's side rear bumper had fallen off. the vehicle was not in an accident or had been hit. been to dealer & was informed nothing can be done. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 03/01/2001 | 1 | ||
| The bottom of both front doors is made to project towards the passenger compartment instead of being squared like all other cars. when opening either front door, the aforementioned door projection hits me in the front of the leg unless i stand a far distance away. on 3/1/01 and3/5/01 i sustained lacerations on my leg because of this idiotic and hazardous door design. please require ford to fix this. *ak | |||
| 09/11/2000 | 01/01/1994 | ||
| I brought my car to sarasota ford on fri. sept. 8, 2000 to diagnose a fuel odor, clicking in the front end, and an a/c problem. ford replaced the a/c by removing the dash. after working on it friday, all day saturday (even after closing), and monday, it was ready early afternoon, sept. 11. i did not hear from ford, so called i myself to pick around 12::40 pm to pick up the car. i paid for the repairs and got into my car, only to notice the seat adjustment not working right. i didn't say anything then because i also noticed the air bag light going on and off. a mechanic standing nearby helped me by locating dan white, the service writer for my car (and asst. service manager). dan walked to my car to answer my questions about the light being on. he explained that 'he' (i assumed, the mechanic) didn't notice the light at first, but noticed it later. he explained that the airbag module had been all taped up and that's why the light was on. i informed him that made no sense to me and asked why he had not informed me. he told me he didn't tell me because he assumed i had been in an accident, or taped it up myself. i emphatically informed dan that was not the case!! i confirmed with dan at that time his statement to me that 'he' (the mechanic) didn't notice the air bag indicator light at first, only later. he told me that the mechanic thought maybe he short circuted something and went to check and found the module had been taped. i find it peculiar that dan white did not inform me about the situation until i asked him about it when i was in my car, ready to drive off after picking it up at the dealership. dan said he did not inform me because he . i arrived home, i also discovered the seat adjustment was not working at all and the electric door locks no longer worked. i find it also peculiar that these electrical items (including the airbag indicator light) were all working when i brought my car to have the ac repaired!! is a repair facility required t | |||
| 2 | |||
| Power seats and power locks repaired. *mjs | |||
| 06/23/1999 | 1 | ||
| Power door lock actuator failed causing door lock to be inoperative. nlm | |||
| Car has problems since 16,000 miles. new door seals have been replaced and one of the body shops in town said there were more dust leaks then he'd ever seen. can't be fixed. tired of my car looking like i dumped 10,000 vaccum cleaner bags into it. we live on a gravel road, but you have to see this to believe it. talked to others and they do not have this problem. what can i do. can't afford another car and other than the dust leak and some other minor problems,it's been a good car. wish the president of ford motor company could go for a ride with me. thank you for listening. cindy wardle *ak | |||
| Drivers side plastic door panel separated. please describe details. tt | |||
| 06/06/1994 | 1 | ||
| Front locked doors open when the inside handle is pulled. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 8 | 02/01/1993 | ||
| Guages do not work intermittently; interior light stayed on; rear door slipped of the hinges, allowing water into the car | |||
| 8 | |||
| The door on the driver's and passenger's side would not close properly, and the hinges would poke a hole through the molding. the hinges have been repaired about 8 times. please provide furhter details. *ak | |||
| Doors will not remain open on very slight incline. door has shut on occupants leg. please describe details. tt | |||
| 12/12/1994 | 2 | ||
| Right front passenger door is loose. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/01/2008 | 113000 | 1 | 11/20/2007 |
| Tl*the contact owns a 1993 ford taurus. while driving approximately 70 mph, the subframe of the rear corners failed. this caused the steering to lock and nearly resulted in a crash. the vehicle was repaired under nhtsa campaign id number 98v323000 (structure:frame and members) in 1999. the vehicle has not been repaired. the manufacturer has not provided any assistance. the current and failure mileages were 113,000. | |||
| 01/25/2006 | 1 | ||
| Subframe which supports the engine and transmission dropped out while diving. steering suddenly became very difficult. car was pulled off road without further incident. recall items which were replaced in 1999 had failed again. ford takes no responsibility for second failure.*ak | |||
| 07/15/2004 | 143145 | 1 | 10/11/1992 |
| In july of 2000 i had recall work done on my car, a 1993 ford taurus. the recall was to prevent a catastrophic failure of the engine sub frame. the recall was tsb #98s36. on july 15, 2004 i experienced that major failure of the engine sub frame, loosing control of the vehicle. this loss of control was due to the subframe plate corrosion that was supposed to be prevented by the recall 98s36. i got the vehicle to a local ford dealer (greenway ford, orlando fl.). they refused to honor the recall because it had been done once. i called ford customer service with no results. it is my understanding that a recall for a corroding plate should be a one time permanet fix. if recall work cannot be done twice, then a second recall is in order. *ak | |||
| 05/20/2004 | 186000 | 1 | |
| While driving at 35 mph consumer heard a grinding noise coming from under the hood. the consumer stopped the vehicle, looked under the hood and found that the engine was sitting sideways. a mechanic examined the vehicle and determined that the sub frame was damaged.*ak *jb | |||
| 192000 | 1 | ||
| Vehicle experienced subframe corrosion. also, the bolt that attached the mount to the subframe was missing. a recall was issued. however, this vehicle was not included in the recall due to vin. *ak | |||
| 04/12/2004 | 190000 | 1 | |
| While driving frames separated on driver's side. *ak | |||
| 12/17/2003 | 118000 | 1 | |
| Consumer took vehicle to dealer for wheel alignment, and technician indicated that left side frame where the coil spring was located cracked. *ak | |||
| 10/24/2002 | 15000 | 1 | |
| Consumer had a recall performed on the vehicle about three years ago on the unibody bolts and washers, and the problem reoccurred. the dealer was contacted and stated since the vehicle had already been fixed under the recall there wasn't anything they could do ts.*jb consumer was informed that the recall repairs were done improperly. there was also some deterioration of the subframe. *jg | |||
| 03/25/2002 | |||
| Consumer lost control while driving. vehicle taken to the dealer, and they informed consumer that subframe body mount had disconnected. feel free to provide any further information.*ak | |||
| 03/27/2002 | |||
| Dealer did not replace reinforcement plate as stated in recall 98v323000 notice. ron bortnick ford in upper marlboro, md; phone# 301/627-9600. feel free to provide any further information.*ak | |||
| 03/01/2002 | 05/01/1994 | ||
| See attached file. no safety defec tlisted. *ak | |||
| 03/25/2002 | 1 | 05/01/1993 | |
| Consumer states that the dealer (ron bortnick ford; upper marlboro, md; phone# 301/627-5600) did not replace the reinforcement plate as states in the manufacturer recall notice. *nlm *mj | |||
| 08/24/2001 | |||
| Right wheel is making noise whenever a turn is being made or coming to a stop. dealer notified, and informed consumer that strud rod/ subframes, and bushing needed to be replaced. feel free to provide any further details on this matter.*ak | |||
| 03/10/2000 | 2 | ||
| Vehicle was repaired under recall 98 v 323 000/ subframe corrosion on 03-mar-1999 at victor ford in wauconda, il 847-526-5541. consumer stated that remedy has failed. *ak motor mounts have replaced, as well as exhaust system because engine pipe into muffler was cracked due to constant jerking motion. *jb | |||
| 12/11/1999 | 3 | ||
| Consumer dropped the vehicle off on three occasions to have safety recall 98v-323 repaired, but at close of business the vehicle was still was ready, the last time the dealer kept the vehicle 48 hours for a 15 minute repair. nlm | |||
| Consumer was told by dealer that since the vehicle is registered in arkansas that it does not qualify for safety recall 98v-323, according to the dealer the problem only concerns vehicle registered in the salt belt. nlm | |||
| 1 | 06/09/2000 | ||
| Consumer has contacted dealer about recall 98v323000/ manufacturer's recall 98s36 concerning subframe corrossion. dealer refused to repair due to it having a salvaged/rebuilt title.*ak the dealer's refused to do recall job made the vehicle unsafe for the consumer. *yh | |||
| 11/30/2000 | |||
| Recall 98v323000, appointment on 30 nov 2000 for recall repairs. as of december 5, 000 dealer still had car , repairs not completed. *ak | |||
| 08/01/2000 | 2 | 05/01/1999 | |
| While driving heard a noise that sounded like a motor mount, took to dealer and they replaced the mounts, consumer had to take vehicle back within the same year, this time mechanic said subframe was cracked. *ak | |||
| 03/01/1999 | 1 | 08/01/1997 | |
| Front tension strut bushing retainer has pulled out of subframe. i have been told by mechanic that this is a chronic problem with this year taurus. it presents a safety hazard in that wheel alingment will not be maintained in a panic breaking situation. ford dealer has said that the only way to repair is to replace subframe. | |||
| 11/27/1998 | 1 | ||
| Vehicle motor mounts replaced, however are not included in the recall (99v-323) which only covers sub-frame mounts, consumer was denied. *mjs | |||
| 11/15/1999 | 1 | 03/01/1997 | |
| This car has been in for recall work more than half a dozen times. the motor mounts have broken twice, the air-conditioning has been replaced twice, the head gasket and serpentine belt have blown, and the cooling fan is still not operating properly. the windshield wipers are not operating proper.ly, and the car does not steer properly. when i called the dealership - they said ford is not responsible for repairs after the warrenty period. the dealer told me i have the same engine design as the 94 and 95 taurus. why will ford not accept responsibility for the repair of this obviously inadequate design? the repair bills on this vehicle have been prohibitive, and this is not a cheap car! *ak | |||
| Recall # 98v323000 ford/subframe corrosion: after having recall campaign completed, suspension became unstable and loud nosies came from vehicle when driving over bumps. also, vehicle overheated because of a significant amount of coolant leakage. owner experienced no problems with vehicle before having recall campaign completed. please provide any further information. *ak | |||
| 03/02/1999 | |||
| Consumer contacted the dealer in reference to recall number 98v323000/mfr rcall number 98s36. dealer states parts not available, dealer has yet to correct the recall. please provide any further details. *ak | |||
| 04/24/1999 | 04/01/1998 | ||
| When driving on gravel road, a heavy accumulation of dust would enter vehicle with windows up. would get into the ventilation & on everything inside. dealer can not find cause of problem. *ak *ml | |||
| 05/27/1999 | 1 | ||
| Vehicle experienced failure of the recall component prior to notice, repairs completed by dealership with additional repairs of the motor mounts, which was not necessary (98v-323). mjs | |||
| 1 | |||
| Consumer is not able to have recall repair completed (98v-323) due to lack of parts. mjs | |||
| 07/02/1998 | 1 | ||
| Engine and tranaxle mounts replaced. mjs | |||
| Recall 98v32300 ford/rear subframe corrosion; dealer does not have parts to correct recall. owner has been contacted dealership in march and may of 1999. *ak | |||
| 03/25/1999 | 1 | ||
| Vehicle recall repair work not completed due to dealership problem (98v-323). mjs | |||
| 1 | |||
| Recall repairs not completed due to dealership problems, (98v-009), (98v-094), (98v-323). mjs | |||
| 03/17/1999 | 1 | ||
| Recall repair not completed due to lack of parts (98v-323) body mounts. mjs | |||
| 03/29/1999 | 1 | 08/01/1996 | |
| 2 rear subframe bolts recalled, front left subframe bolt broken but not included in recall. nm | |||
| While driving rear subframe mounts broke, causing all air conditioning hoses to break, and finally the air coditioner to drop out of place. dealer has been contacted. *ak | |||
| 1 | |||
| Vehicle shakes/vibrates, recall on subframe mounts, however unable to have work performed, refused. | |||
| 03/26/1999 | |||
| Transmission and motor mounts have separated due corrosion.nhtsa recall 93v-106.002 established, and vehicle does not comply. repairwork done at owner's expense. provide further information. *ak | |||
| 03/12/1999 | 2 | ||
| Consumer is not satisfied with recall repair, 2 hour repair was completed in 1.10 min, possibility repair was not completed properly. (98v-323 and 981-002) | |||
| 03/24/1999 | |||
| Received recall notice 98v323000 in the mail. notified dealership. was informed by mechanic will not repair subframe until june 22, 1999. owner not happy with that situation. that's taking too long to do a recall. wants an earlier date. *ak | |||
| 03/15/1999 | 1 | ||
| Recall repair work on the sub-frame mounts delayed for four months (98v-323). | |||
| 03/29/1999 | |||
| Parts will not be available for recall 93v-106.002, subframe mounts for two months. *ak | |||
| 02/26/1999 | 1 | ||
| Rear subframe nut plate replaced under recall, however consumer complains that after the repair the vehicle pulls.(recall# 98s36) | |||
| 08/01/1996 | |||
| Transmission failed with no warning. stopped at intersection and could not proceed forward or backward. motor mounts have been replaced twice in the past two years. i suspect that the faulty motor mounts are also the cause for the transmission. *ak | |||
| 02/09/1997 | |||
| Recalls 98v094/98i-002, front coil springs; and recall 93v-106, rear subframe mounts. these recalls do not comply with this vehicle because of 3.0 liter engine. vehicle has experienced all problems similar to those mentioned in the recalls. dealer is aware of the problems. problems still exist. vehicle will be repaired at owner's expense. provide further information. *ak | |||
| 11/08/1998 | 1 | 11/09/1993 | |
| Traveling 10mph & made a right turn. heard a clunk noise. vehicle steering locked up. had vehicle towed to dealer. noticed body mounts had worn out & engine had dropped down. recall 93v106002. recall repairs completed. *ak | |||
| 11/06/1998 | 1 | ||
| When accelerating there is movement from the engine. the engine mounts were replaced under recall # 93v1060002 in 1995 with 56,000 miles. the dealer/manufacturer is aware of the problem. the problem has been corrected. | |||
| 10/07/1998 | |||
| Had received recall notice (#93v106000) in the mail. took vehicle to dealer for repairs on feb. 2, 1998. the recall remedy failed. *ak | |||
| 08/01/1998 | |||
| Recall 93v106002; vehicle has a cluncking sound due to the engine hitting the body of vehicle. manufacturer states the vin# does not comply to recall. dealer cannot duplicate the problem. *ak | |||
| 03/13/1998 | |||
| Consumer took vehicle in for recall repair of headlights. while doing the repairs, mechanic discovered that the rear sub-frame mounts were broken. consumer then had the dealer check for recall on the rear sub-frame mounts. dealer said that all vehicle's produced after july 1996, were covered by the recall for broken rear sub-frame mounts, and that the recall was good up to 6 years or 60,000 miles. 98v-009000. *ak | |||
| 03/15/1998 | |||
| While driving the lower a-frame bracket separated from the vehicle, causing the tie rod to become warped , and the rack and pinion steering to rear down. the delear has been notified. *ak | |||
| Consumer received recall letter. took vehicle in to have service preformed which involved the engine body mounts. service was completed, but did not remedy the problem which has now reoccurred, recall#93v106002. please give any further details. *ak | |||
| 07/14/1997 | |||
| Consumer received a recall on her vehicle. she contacted the dealer to make an appointment to remedy the defect, and the dealer informed her that the parts were on back order. *ak | |||
| The motor mounts are rusting and causing the car to jump. *ak | |||
| 04/05/1995 | 5 | ||
| Frame bolts loose, causing noise/difficulty making right turns. | |||
| 11/17/1994 | 1 | ||
| Engine mounts failed prior to recall/recall repairs refused due to vin (93v-106). *ak | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 11/19/2007 | 157815 | 1 | 10/01/2004 |
| Tl*the contact owns a 1993 ford taurus. while driving 30 mph, the contact heard a popping sound coming from the front of the vehicle. the steering wheel moved to the left. the mechanic stated that there was a recall for the structure: frame and members:underbody shields (nhtsa campaign id number 98v323000) and referred him to the dealer. the dealer stated that they were unable to access the recall. as of november 20, 2007, the dealer had not repaired the vehicle. the current and failure mileages were 157,815. | |||
| 1 | 08/01/1993 | ||
| After dealer installed shields under car per recall consumer noticed banging or knocking noise under car when going over bumps. | |||