Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | ||||||||||||||||
| 98V323000 | FORD MOTOR COMPANY | from 10/14/1985 to 06/27/1995 | V (Vehicle) | 2697000 | 01/18/1999 | ODI | FORD MOTOR COMPANY | 12/16/1998 | 12/18/1998 | |||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in connecticut, delaware, district of columbia, illinois, indiana, iowa, kansas, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virgnia, and wisconsin. the rear lower subframe mount plate nut can experience stress corrosion cracking if subjected to long term exposure to road salts. this can result in fracture and loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the rear corners of the subframe, which supports the engine and transmission, allows the rear corners of the subframe to drop. | |||||||||||||||
| Consequence Summary | If both rear corners drop, steering would become suddenly very difficult, affecting vehicle control and increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install subframe rear mount bolts, reinforcement plates, and plate nuts. | |||||||||||||||
| Notes | Note:this recall campaign supercedes recall campaign 93v-106.owner notification is expected to begin january 18, 1999.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/11/2010 | 140000 | ||
| Tl*the contact owns a 1994 ford taurus. the vehicle was parked, and the contact observed while the air conditioner was activated water leaked onto the engine. the vehicle had not been diagnosed or repaired at the time of the complaint. in addition, there was a tranmission defect. the failure mileage was 140,000. | |||
| 09/09/2002 | 1 | 03/18/2000 | |
| While backing out of a parking space heard a loud banging noise, and steering wheel locked up. dealership was aware of problem.*ak while the consumer was driving at 55 mph on a highway, the engine dropped down on to the steering mechanism making it impossible to steer the vehicle. *yh | |||
| 04/03/2000 | 1 | ||
| When turning off headlights sometimes they won't go off, and sometimes they'll come on by themselves, and drain battery.*ak possible bolt failure in subframe caused clunking sound. *yh | |||
| STRUCTURE - BODY | |||
| 01/06/2006 | |||
| The fuel pump, and transmision for the 1994 ford taurus gl 3.0 v6. bucks and kicks alot. even after fixed. even if you arent stepping on the gas it gets a delayed reaction sometimes and still kicks or bucks a litle but while coasting. a result could be damaging property, and possible crashes that cannot be avoid if a sudden stop was needed and the car does buck and kick. | |||
| STRUCTURE - BODY - BUMPERS | |||
| 08/19/1999 | 1 | ||
| Bumper came off. yh | |||
| STRUCTURE - BODY - DOOR | |||
| 06/01/2001 | |||
| When opening driver's door instead of staying open it will come back and hit driver's leg. this has happened numerous times.*ak | |||
| 10 | 10/01/1994 | ||
| Fuse failure from seat causes loss of function to power locks on the same circuit. *ak | |||
| 09/01/1999 | 08/01/1999 | ||
| All problems with our 1994 taurus have existed since the purchase date, ford has denied several of the recalls and service bulletins listed at nhtsa. the car continues to constantly overheat and run hot, we still can smell gas through vents, door handle problems, gas consumption problem, and several others still exist without acknowledgement from ford (even when confronted with exact numbers and dates of recalls and bulletins), all problems still exist without help from ford. fords customer concern, customer service and quality in general is severely lacking. we are tired of runarounds, tired of denials related to these problems, tired of ford denying that we have made previous complaints, tired of ford refusing to provide paper work the few times they had the vehichle. tired of this scary lemon we own, tired of ford in general. | |||
| 1 | 07/02/1994 | ||
| The drivers door and front passenger door were misaligned. yh | |||
| 1 | 07/02/1994 | ||
| The drivers door and front passenger door were misaligned. nlm | |||
| 07/30/1998 | 1 | ||
| Power door locks do not unlock by button or remote. yh | |||
| 03/03/1999 | 2 | 03/01/1995 | |
| After driving a ford taurus for the last 11 years (1985 & 1994) i have discovered that both cars have simular problems. my 1994 taurus is inoperative due to a transmission failure. my previous taurus had the same problem. as of today the car won't move. the rear defroster failed in both vehicals. they both always seemed to have problems with the rotors. the factory alarm has been a chore since day one and the automatic locks make this awful sound. on march 26, 1999 i will send a letter of complaint to ford motor company starting at the dealership and working my way up from there. *ak | |||
| 09/25/1998 | 09/30/1996 | ||
| Vehicle, while parked in driveway, caught on fire due burned electric door locks.caused wxtensive damage. | |||
| 0 | |||
| Sometimes the passenger's side door will not close, and sometimes when the door closes it doesn't close all the way. with the child safety lock on, the door will open up when the vehicle is in motion, and when the door finally closes the door will not reopen. *ak | |||
| 06/30/1996 | 1 | 06/01/1996 | |
| When coming to a stop at an intersection brakes failed. *ak consumer states vehicle has been in shop for brake problems prior to accident from brake vibration to the anti lock brake dash light coming on while vehicle was in motion, therefore new rotors, pads and shoes were put on vehicle.*jb | |||
| 12/10/1994 | 0 | ||
| Design of driver's side door, caused injury to forehead when opened. *sd | |||
| 06/02/1995 | 2 | ||
| Doors are designed without warnings of any kind if door is not shut properly. | |||
| 12/03/1994 | 1 | ||
| Cruise control operates poorly, pulsates on extended highway driving. *ak | |||
| 01/04/1995 | 1 | ||
| Driver twice cut face on the corner of the door. tt | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 1 | |||
| Door panel gaskets failed, water leaking into vehicle. mjs | |||
| 1 | 07/18/1996 | ||
| Interior driver's door trim fell off. mjs | |||
| 11/01/1998 | |||
| Rear passenger door broke away from the hinges when holding on the top of the door. vehicle never been in an accident. not yet seen at dealer for this problem. | |||
| 11/01/1992 | 1 | ||
| Noisy door hinges. *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 08/03/2011 | 130000 | ||
| Tl- the contact owns a 1994 for taurus with 130,000 miles. the contact stated while driving about 5 mph and making a left turn, the contact heard a loud pop and upon inspecting the vehicle he found that the engine cradle bolt had broken. the contact took took the vehicle to the local mechanic which confirmed the failure.the part was ordered to fix the vehicle. the contact found that recall 98v323000 (structure:frame and members) was related to his failure. the manufacturer was then contact about the failure and offered no assistance. bl | |||
| 02/26/2011 | |||
| The front lower subframe mount plate nut dropped.there was loss of the structural integrity of the subframe mount attachment. detachment of the body mounts at the front corners of the subframe, which supports the engine and transmission, allowed the front corners of the subframe to drop | |||
| 10/11/2010 | 190000 | ||
| Tl. the contact owns a 1994 ford taurus. the contact stated after noticing the rear of the vehicle was lower than usual the contact took the vehicle to a local mechanic. the mechanic discovered a crack in the frame that caused the rear suspension to lower. the contact took the vehicle to a dealer because the vehicle is also making a clunking sound. the dealer stated the clunking noise is caused by faulty struts. the contact stated the mechanic informed them the struts are not bad the clunking is due to the cracked frame. the contact stated the vehicle is unsafe to drive. the failure mileage was 190,000. jo | |||
| 11/20/2010 | 75000 | ||
| Tl-the contact owns a 1994 ford taurus. while driving approximately 10 mph he heard a loud bang. the vehicle was pulled over and shut off. upon examination he noticed the sub frame fractured from the vehicle. the vehicle was towed home and was not examined for the cause of failure. the vehicle was not repaired. the failure and current mileages were 75,000. sm. | |||
| 07/22/2008 | 109000 | 1 | |
| Tl*the contact owns a 1994 ford taurus. the vehicle went through state inspection and the contact was informed that the rear engine mount needed to be replaced. there is a recall for nhtsa campaign id number 98v323000 (structure:frame and members); however, the dealer could not find the recall in their system. the manufacturer has not been notified. the failure mileage was 109,000. updated 10/07/08. *lj updated 10/10/08. *jb | |||
| 06/29/2005 | 140000 | 1 | |
| Dt: the consumer stated there was a recall on his vehicle. recall # 98v323000. the washer corroded. the consumer said the incident happened without warning while stopped at a light. the consumers wife hit her head but she was not hurt very bad. dealer stated it was the recall problem but the manufacturer said it was not the recall. dealer will not fix it without authorization from manufacturer. the vehicle was towed to dealer. *jb | |||
| 12/01/2004 | 1 | ||
| Recall for 1994 ford taurus, recall was never implemented. *bf recall#98v323000. the consumer was told that the recall repairs were performed but it wasn't. *sc *jb | |||
| 07/14/2004 | 1 | ||
| While driving at any speed consumer heard a loud noise coming from underneath of the vehicle. it was taken to an independent shop, and mechanic determined t6ha t frame broke close to motor mount. *ak | |||
| 08/28/2003 | 77500 | 1 | 01/01/2001 |
| Consumer complained about recall 98v32300 issued on december 15, 1998 concerning structure:frame and members defect. this vehicle was not covered under the recall because the vehicle was not manufactured in the state where the problem happened.*ak there was a loud clunking noise, sudden loss of power steering. engine appeared lower than normal and the body mounts on subframe separated due to corrosion.*ts *jb | |||
| 1 | |||
| Consumer noticed a bolt and washer under vehicle. technician stated that subframe was broken.*ak | |||
| 04/23/2003 | |||
| Consumer states that the rear structure/frame of the vehicle dropped while driving. dealer diagnosed that frame has a design defect. | |||
| 09/25/2002 | 146357 | 1 | |
| After the recall for the subframe was performed, the subframe broke. recall # 98 v 323 000.*jb | |||
| 09/09/2002 | 1 | 03/18/2000 | |
| While backing out of a parking space heard a loud banging noise, and steering wheel locked up. dealership was aware of problem.*ak while the consumer was driving at 55 mph on a highway, the engine dropped down on to the steering mechanism making it impossible to steer the vehicle. *yh | |||
| 06/13/2002 | |||
| Nhtsa recall 98 v 323 000/manufacturer's recall 98s36 concerning subframe corrosion: a detachment of body mounts had occurred while parking and caused loss of control. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| 05/12/2001 | 0 | ||
| Subframe body mount became detached and vehicle started to swerve from left to right. dealership was aware. *ak | |||
| 03/26/2001 | |||
| Subframe assembly, right side, front rod mounting hole corroded through. | |||
| 03/13/2001 | 1 | 07/01/1997 | |
| Subframe failed while making a turn. dealer was notified, and informed consumer that vehicle was not covered under a manufacturer's recall. *ak consumer states that steering jammed. *slc | |||
| 02/15/2001 | |||
| Subframe is corroded, like in recall 98v323000, yet this vehicle is not part of recall.*ak | |||
| 01/04/2001 | 1 | 11/23/1993 | |
| Recall nhtsa: 94e036000/ front shock absorbers. sway bar bracket broke on consumer's vehicle. dealership refused to perform any service on vehicle. *ak the dealer determined that the right front bracketr broke away from the subframe. also, the cruise control keeps going out. *yh | |||
| When driving 20 mph and making a left hand turn bolt which holds subframe in place broke,causing subframe to separate from body which resulted in other problems within engine compartment. consumer has contacted dealer. please provide any further details. *ak | |||
| 10/30/2000 | 0 | ||
| While driving about 5 mph a popping noise was coming from bottom of vehicle a technician had found out that frame was coming apart and had to be welded again.*ak | |||
| Recall 98v323. consumer made several attempts to contact dealer to schedule an appointment. dealer has not returned consumer's call. *ak | |||
| 04/14/1999 | 1 | ||
| Rear subframe mounts failed prior to recall notice. nlm recall 98s36 (98v-323) | |||
| 02/23/1999 | 1 | ||
| Consumer had recall repair (98v-323) performed and was charged a fee. mjs | |||
| Recall 98v323000 ford/subframe corrosion; owner received recall notice in july 1999. owner has contacted dealership several times. dealer does not have parts to correct recall. *ak | |||
| 04/01/1999 | 1 | ||
| Consumer denied recall repair due to lack of parts (april 99). mjs (98v-323). | |||
| 1 | |||
| No parts are available for repair of recalled rear lower subframe mount plate. nlm (98s36) | |||
| 03/01/1999 | |||
| Transmission failure due to cracked piston . believed this conditon was due to mfr. recall on the ford/subframe... seeking help from nhtsa inthis matter or provide additional information. *ak | |||
| 1 | |||
| The body mounts on the rear corners of the sub-frame that support the engine & transmission experiencing failure, prior to recall notice (98v323000). *yc | |||
| 04/21/1999 | |||
| Owner received recall notice 98v323000 in mail in march. had contacted dealer. was informed by dealer no parts were available. manufacturer' said there was a backorder on the parts. owner not satisfied. *ak | |||
| Recall # 98v323000 ford/rear subframe corrosion; dealer has no parts to correct recall. owner has been waiting since march 1999. *ak | |||
| 03/01/1999 | 1 | ||
| Recall work can not be completed due to lack of parts. (98v-323) mjs | |||
| 03/01/1999 | 1 | ||
| Recall notice sent to the wrong address. (98v-323) mjs | |||
| Consumer received recall 98v323000, rear subframe mounts. contacted the dealer, and no parts were available to correct the problem. please give any further details. *ak | |||
| 02/10/1999 | 05/01/1995 | ||
| Consumer experiencing problem with dealer not honoring manufacturer's recall since above date. consumer was given two appointments, and was canceled both times. dealer kept informing of no kit. seeking help from nhtsa in this matter. *ak | |||
| 1 | |||
| Subframe mounts recall, but consumer concerned as to why engine mounts not included in recall. | |||
| 1 | |||
| Safety recall 98s36 not performed due to lack of parts. | |||
| 10/10/1997 | 04/01/1994 | ||
| Front and rear motor mounts failed at approximately 50,000 miles. i originally thought that this was just another problem in a long line of problems with this car. recently, however, i have not talked to a single person with a taurus/sable equipped with a 3.8l engine that has not had to replace the motor mounts. also, i recently discovered that ford did have a motor mount recall on earlier years that were equipped with a 3.8l engine. *ak | |||
| 02/14/1999 | |||
| Recall 98v323000, body mounts of subframe rear corners broke due to corrosion. however, the two front body mounts on this vehicle are having the same exact problem. but this vehicle is not included in the recall. *ak | |||
| 02/02/1999 | |||
| Had received recall notice 98v323000 & contacted dealership. was given an appointment 2 months ahead. the owner was upset. said it was not acceptable. needed a better system. this is not prompt repair on recalls. *ak | |||
| 03/12/1999 | |||
| Had received recall notice in the mail (#98v323000). contacted dealership & was informed by the mechanic that 3 weeks is the earliest appointment given. owner was unhappy & said it was not acceptable. would like to have an earlier date. *ak | |||
| Body mounts at the rear corners of the subframe which support the engine and the transmisssion have detached due to corrosion. please give any further details. *ak | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 04/15/2008 | 1 | ||
| Tl*the contact owns a 1994 ford taurus. the contact heard a clunking noise when the accelerator pedal was first depressed. a mechanic stated that the rear subframe of the engine mount was corroded. the purchase date, speed, and mileage information were unavailable. updated 5/6/08 *cn the consumer stated after further discussion with they have agreed to repair this vehicle under the recall and repairs are now complete. updated 05/06/08 *tr | |||
| 03/16/2008 | 103000 | 4 | 09/24/2007 |
| Tl*the contact owns a 1994 ford taurus. while driving 30 mph, the subframe on the vehicle dropped. the contact lost complete control of the steering. the vehicle is currently at an auto shop and the mechanic stated that the subframe dropped. the estimated repair cost was $1,000. nhtsa campaign id number 98v323000 (structure:frame and members) was referenced. the engine cooling fan failed two months ago, and caused the vehicle to overheat. the repair cost was $400. nhtsa campaign id number 97v019000 (engine and engine cooling) was referenced. the contact also had to replace the struts on his vehicle. nhtsa campaign id number 943036000 (suspension:front: shock absorber) was referenced. the repair cost was $300. the transmission had to be rebuilt, and the cost for the repair was $1,500. the current and failure mileages were 103,000. | |||
| 1 | |||
| Catalytic converter shield fell off. | |||