Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 03/01/2005 | 1 | 04/24/1999 | |
| While the consumer was having the oil changed in his 1995 ford taurus the technician noticed that the epoxy coating covering the engine oil pan failed and came off. as a result the pan was severely rusted. *nm while driving the speedmeter needle suddenly moved back and forth very fast*nm | |||
| 07/15/2003 | 82500 | ||
| A/c: compressor clutch came apart exhaust: due to heat and corrosion cat converter flange became so thin it was impossible to seal exhaust. act converter replaced under 8/80 emmissions warranty. paint: cracks in paint developed above rear wheel (sheet metal flexing?) allowing moisture in causing corrosion and paint to lift. front springs: both front springs broke nearly puncturing the right front tire. no help from ford. seems they have a history of bad spring problems. 93 taurus recall #98v-094, windstar recall 01v-199, contour recall 01v-255. they have extended the warranty on front springs for the 2000 ford focus for 10 years or 150,000 miles because of this problem. i didn't even know the springs were broken. dealer brought it to my attention while in for a/c repair. had the spring punctured the tire at highway speed the result could have been catastropic. i contacted ford customer service and they offered no assistance other than to say if there was a future recall or satisfaction program i would be eligible for reimbursment. the cost of the repair is relativly inexpensive. it's the fact that they know there is a problem and are unwilling to address it that bothers me. springs are not a maintance item. i have seen them lose tension and sag on older high mileage cars, but not brake. this is a safety issue. | |||
| 09/15/2003 | 123000 | ||
| Stalls randomly while driving at speeds from m30 to 70 mph. ford dealer says he can't find anythig wrong... | |||
| 02/15/2003 | |||
| While driving the speedometer did not work at any speed. *nlm | |||
| 12/01/2000 | 1 | 01/01/1996 | |
| The speedometer head has been replaced 4 times. once under warranty, once on an extended warranty and 2 times at my expense. all four times used ford replacement parts and the 1st 3 repairs used ford mechanics. as the car is less than 5 yrs old and under 89000 miles, it seems extraordinary that it would require replacing the speedometer head every 12 months. this is not normal. the ford dealer and the customer service dept of ford motor company says, thanks for the information. we will replace it if you will pay all costs. i do not feel that this is notmal. the power steering pump is extremely loud. ford dealer says yes, is loud, works find. they will eplace at my expense and it will be quiet for a while that is the nature of a taurus...i do not feel this is accurate or acceptable | |||
| 3 | |||
| No summary listed for above vehicle. *ak | |||
| 07/15/1999 | 03/01/1998 | ||
| No summary listed for abover vehicle. *ak | |||
| 08/31/2000 | 1 | 05/01/1995 | |
| While driving about 65 mph engine light came on while a/c was on. then, turned off the a/c, and could smell like something was burning. vehicle stalled on the highway. finally, light went off, and restarted vehicle which has been working since then. *ak oxygen sensor failed. *yh | |||
| 08/02/2000 | 3 | 09/01/1995 | |
| Speedometer reading erratically at higher speeds. this is the second speedometer failure on this 95 taurus. regarding engine shut off, it happened three times during our trip to az. all three times, the engine shut off without warning while in free | |||
| 05/15/2000 | 2 | 06/01/1996 | |
| Speedometer head has failed again on this car. the original head failed and was replaced by ford under warranty. the head that was installed has now failed in the same manner as the original, the original part failed at 29,000 miles and the replacement one has now failed at 27,000 miles. the speedometer needles wavers and floats all over the dial. sometimes it just pegs at 85 mph when the actual speed is 30 mph or less. i have no idea how fast i am traveling. ford wants five hundred plus dollars to repair this again. calls to the local dealer have revealed that there are other taurus owners who have replaced numerous speedometer heads and they commented that even if it is changed that they cannot guarantee that the replacement part won't fail again...it is unconscionable for ford motor company to expect an owner to pay for this safety related repair when they are supplying defective parts! | |||
| 05/26/2000 | 3 | 03/01/1997 | |
| No summary listed for abovevehicle. *ak | |||
| 10/01/1999 | |||
| No summary listed for above vehicle. *ak | |||
| 01/15/2000 | 1 | 07/01/1995 | |
| The speedometer needle start jumping up and down crazily when the car goes past 50 mph and does not indicate the correct speed anymore. at the same time, there are a lot of click clilck noise in the speedometer. | |||
| 08/12/1997 | 3 | 11/01/1995 | |
| This is 3rd.failure & i have tried unsuccessfully to get cooperation from the grand prairie ford dealership that replaced this part two times after much bickering and refusal and denial of responsibility. it is very obvious that this is a universal problem and ford should continue to replace this part without any hassells for the consumers.no safety defect listed within summary. *ak | |||
| 10/09/1997 | 3 | 08/01/1995 | |
| Contacted mr.jac nasser by certified mail and was susequently contacted by a mr.lance tang who stated that nothing could be done because the vehicle was outside the warranty period.there is a ford service bulletin 97-12 which addresses this problem and attempts were made to rectify the problem. the dealer refuses to do any further repairs although the problem still exists which causes the speedometer to fluctuate wildly at speeds in the vicinity of 40 - 50 mph. this is a ridiculous claim as their contention is that it is outside the warranty period even though the problem re-occurs. this is not fixing a problem it is only a band aid to get the vehicle past the warranty mileage. this is a safety problem as covered by fmvss101. no safety defect mentione din summary. *ak | |||
| 12/05/1998 | 1 | 05/01/1998 | |
| This is a known problem with the ford taurus. no safety defect (s) mentione din summary. *ak | |||
| 07/15/1999 | 1 | 12/01/1996 | |
| No summary listed for abov evehicle. *ak | |||
| 10/16/1999 | 1 | 10/01/1999 | |
| No summary | |||
| 08/01/1996 | |||
| This is repulsive that there are so many propblems with fords with 3.8... everyone has the same problem.. someone make ford pay. *ak | |||
| 08/16/1999 | 1 | 11/01/1998 | |
| No summary | |||
| 08/01/1998 | 2 | 05/01/1995 | |
| The speedometer squeals and the needle begins bouncing and registering the incorrect speed when traveling at 50 mph or more. this is the second speedometer head on this car as the original also failed with the same complaint. the original was replaced under warranty but ford dealer says that the replacement is not covered under warranty. i have seen dozens of complaints for the identical part failure and at least service bulletins listed in your databases. i feel that this item presents a significant safety hazard and do not know what other components are being affected by the behavior of the speedo. can you provide any guidance in getting relief from the manufacturer? i do not see why i and others affected should have to pay to replace an obviously defective part that ford knows about and still installs as a replacement part. | |||
| 06/15/1999 | 15 | 06/01/1995 | |
| The odometer and rpm meters have been acting up for the past six months. | |||
| 06/25/1999 | 2 | 04/01/1995 | |
| Speedometer has been replaced once at 35000 miles failed again at 56000 miles. there are currently 94 other records of speedometer failures on line. this represents a clear and present danger due to lack of knowledge by the operator of his speed which may result in a serious accident. please advise as to any further action which should be taken to have ford motor company recall this speedometer and replace it with one which will work properly. this should be done at no expense to the customer. i have already asked ford motor company to replace this speedometer due to multiple failures, but they refused in a letter dated 07/09/1999. thank you for your help in correcting this important safety matter. | |||
| 07/10/1999 | 2 | 10/01/1996 | |
| This is the second failure of a speedometer in this vehicle. the first failed at approximately 32000 miles, and was replaced under the manufacturer's warranty. the second failed at approx. 65000 miles, and was not covered under my extended 75000 mile warranty, the replacement parts warranty, or by the dealer or manufacturer. other 1995 taurus owners i have spoken to have experienced the same problem. this is obviously a poorly engineered and/or manufactured part and they should be replaced by the manufacturer. | |||
| 08/27/1999 | 1 | 01/01/1996 | |
| No summary | |||
| 1 | 04/28/1995 | ||
| Clock failed. mjs | |||
| Engine head gasket has blown which caused the check oil light to come on. vehicle cannot be driven right now. dealer has vehicle. *ak | |||
| 06/02/1999 | 4 | 06/01/1995 | |
| No summary listed for this vehicle. *ak | |||
| 04/01/1999 | 2 | 07/01/1997 | |
| No summary listed for this vehicle. *ak | |||
| 05/01/1998 | |||
| The vin numbers on my car and paper work are different. we get paper work from u all for the vin# on our paper work which not is the same as our car. our motor mounts are comming looseas due to the bolts and things,i do not think that it is from ware and tear. maybe someone can let me know some thing about this problem... my vin number on my car is :1falp5244sa270356 and the papper work for my car is : 1falp5245ra137356 this one is the one we get that you all say needs fixed. our phone number is 912-369-8537.our zip code is 31545 | |||
| 09/01/1998 | 3 | 08/01/1995 | |
| The service manager at ace stated ford is aware that the part is defective they are having a problem with the vendor that supplys them with the part ford and the dealership refused to replace the part because the car has been driven over 12,000 miles since the part was replaced however the part had only been in the car for 3mos. and had less than 3,000 miles when the problem was reported. | |||
| 01/01/1999 | 07/01/1998 | ||
| No summary listed for this vehicle. *ak | |||
| 10/19/1998 | 2 | 02/01/1998 | |
| I have two 1995 taurus sedans. both have the same problem and both have had the speedometer assemblies replaced previously. this is the second failure on each car. the speedometer needle jumps 15 to 20 mph when traveling at highway speeds. | |||
| 06/10/1995 | 0 | ||
| Engine warning light illuminates. *sd | |||