Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 07/15/2003 | 0 | ||
| We had problems with our heater core and ended up replacing it. we continually have problems with the rear calipars and hae replaced them twice and repaired them once (they seize). we currently have problems with peeling paint on the roof of the car, and window seals that we have not yet fixed; are there any recalls for these problems? a body shop technician told us that it looks as though the car has already been repainted once; we are not the original owner of the car. | |||
| 06/15/2003 | 0 | ||
| This car continually stalls out , the battery light comes on, the engine repair light comes on, the underneath suspension squeeks and groans, the brakes squeak, the wheel doesn't turn when the car stalls out. it has happened numerous times when i am turning a corner, the car stalls out and the wheel will not turn. now the computor systems are not working the air conditioning. i have to restart the car to get the radio and the air conditioning to start up. these things happen but no one can find a problem. | |||
| 05/15/2003 | 119925 | ||
| In may 03 ford said trans. was just wore out. had rebuilt by aamco and then at the end of july trans. had no park, was just like in nutral. on the way to aamco trans. fell apart. aamco tryed to say we did something wrong, but decided that we couldn't have so are in the process of trying to find a new case for are ax4n trans. now. it has been over two weeks now and still can not find a case. hope they find soon so can get car back and get rid of it, never to own another ford. this car has had continual small but still problems never the less sence we purchased it. have been a ford lover all my life and am kind of sad to say i will never own another ford. | |||
| 06/15/2003 | 0 | ||
| Headlights would only work some of the time. dealer replaced defective headlight switch. the engine developed a high pitched squeal, almost like a belt squeal. it was determined the cam synchronizer was defective. at that time the cam position sensor was also found to be defective. the magnet was falling out. the coolant overflow bottle was discolored, leaking and full of cracks causing antifreeze to pour out of the cooling system. ford acknowledges there is a bank to bank coolant flow imbalance on some 1996 model year taurus leading to contaminated/corroded coolant. recall 98b23 was performed. but the damage was already done to the rest of the cooling system. | |||
| 1 | |||
| The consumer wanted to know if there were any recalls regarding her vehicle. *ts *jb | |||
| 11/01/2001 | 1 | 10/01/2001 | |
| The display shows that the door is ajar when it is not, this prevents the doors from locking and the interior lights from going off. *tt | |||
| 05/09/2000 | 5 | 09/12/1996 | |
| The consumer turned on the heater and defroster and cold air along with a mist that filled the inside of the vehicle and covered the windshield. the consumer had to use paper napkins to clear the windows. the heater core is an existing problem that reoccurs every 3 months since april 2001. the dealer was notified. nlm coolant leak. dealer replaced heater core 5 times. right rear window inoperative. dealer replaced right rear window motor. switch on air conditioner control head falls off. dealer rpelaced cracked center control knob. sunglass compartment in center console lid broke off. console compartment door, hinge pins and spring replaced. squeak noise under hood. replaced belt tensioner and idler pulley. *tt | |||
| 11/01/2001 | 1 | 10/01/2001 | |
| The display shows that the door is ajar when it is not, this prevents the doors from locking and the interior lights from going off. *tt | |||
| 11/16/2001 | 2 | 10/01/1998 | |
| Second camshaft failure within one year. repairing dealer was requested to check valve tap in september. original chamshaft repair was done however car continued to experience engine pressure and timing problems. requested service dealer to check valve tap in september 2001. dealer refused to do service, explained that the problem was above their heads. complained numerous times to ford concerning repair and dealer's response. dealer now believes car needs new engine. initial repair was $3000 and took two months. ford has been aware of the failure of the camshaft sprockets for at least 3 years. however, no action has been initiated to repair all problems at one time only to handle each camshaft after failure resulting in large repair bill. | |||
| 11/15/2001 | 4 | ||
| When starting vehicle, the engine check light would remain on, followed by shaking and vibration. also intermittent stalling would occur when coming to a stop or applying accelerator pedal from a stop position, vehicle was taken to dealer shop, and had some severe repairs done, problem concerning engine is still occurring, also rear brakes were replaced, the coolant overflow bottle contained a leak. *slc | |||
| 02/19/2001 | 1 | 11/01/1999 | |
| Freeze plugs failed at 65mph; thermostat showed normal; engine light came on only when engine died; required head gasket job... | |||
| While traveling notice engine check indicator light would stay on. technician stated that camshaft needed to be replaced. please provide further information.*ak | |||
| 10/01/2000 | 1 | ||
| Front dashboard detaches. *slc | |||
| 07/20/1999 | 2 | 04/01/1998 | |
| Engine check light on the front panel lights up when car is turned on. the od or overdrive blinks when the car is driven at/or above 60mph. we took the car to the dealer and we payed 80 dollars for a check-up (ford dealer located on 46-12 northern blvd,, astoria queens, ny). three hours later they told me that the car had a malfunction in the transmission. hence, the transmission had to be changed and the cost was $2,300 dollars. they needed to know immediately! i refused because the cost seemed to high and i wasn't completely sure if this was really the problem. i then took it to a mechanic dealing with transmissions only. they told me that the transmission had nothing to do with the light trouble. they weren't able to solve the problem not even by using the computer. i decided to take it to another agency (friend of mine) who knows about transmissions. he said that he had fixed many tauruses before, but had never encountered such a problem. finally, i decided call ford to find out about this problem. they simply told me to take it to the dealer, which i had already at first. i took it back to another ford dealer located at the opposite end of northern blvd. they told me the same thing as the last ford dealer. after all this confusion, i decided to ignore the problem. it's been about a year and a half and i have been to florida and back already two times from my home (new york). i use the car on a daily basis. i am very upset and confused about all of this. i really want to know what is going on and i think i deserve an explanation the ford company. i sent in this information to you people (nhtsa) to see if you can help me out on this problem. thank you for your attention! -carlos. *ak | |||
| 01/04/2001 | |||
| Brakes do not work properly, consumer feels like they are bouncing. engine check light and abs brake light remain on when vehicle is in use. *ak | |||
| 08/24/2000 | 08/01/1998 | ||
| My car was running hot. the service engine soon light was on. i took my car in to be service. when they diagnoised the car , i was told it was freeze plugs and that the charge was 1,575.00. i told them to fix my car. when i picked up my car it was shaking. i told them that the car was shaking. they told me to drive the car. it took my husband 2 months to get the money in order to get the car. iwas told twice to drive the car. when i finally brought the back in the next day because the service soon light was back on, i was told the i had a blown head gasket, and they wanted another 495.00 from my husband and me to fix my car. | |||
| 08/07/2000 | 0 | ||
| While traveling at 65mph, vehicle started to lose power, engine check light came on, then engine quit. consumer had to get to shoulder by using hazard lights. while consumer was on shoulder engine caught fire. consumer says temparature gauge went to 3 quarters intermittently. *ak | |||
| 07/07/2000 | 1 | 10/01/1996 | |
| On automatic transmission we were driving and engine check light came on and wouldn't go faster than 45, cam sensor, camshaft, died rough idle, egr sensor bad, service engine soon light, dies at stops and slow downs, fuel pump doesnt hold pressure, long crank time no turn over till about a minute service engine soon light came on. | |||
| 4 | 05/05/1996 | ||
| Check the engine light came on. yh | |||
| 03/20/2000 | 5 | 01/01/1997 | |
| The incidents have all been the same: the car is usually going under 35mph. the car starts to shake, the service engine light on the dashboard lights up, the car acts as if there is not enough gas getting to the engine and the engine either cuts off or begins to chugg and shake any time the car slows or stops. i'm sure you can understand how frightening this can be since i never know when this situation is going to occur and i'm petrified that it will happen during rush hour on a major road causing accidents and major damage. the first time it happened, i was within feet of a service station and brought it to them. the code on the engine light sensor was, egr. they did a 60,000 mile service, checked the emission system, and found nothing. after 41 miles, the engine light was on again. i took the car to the same service station. they replaced the dpfe sensor. i've since taken it back to them 3 or 4 times, whenever the car starts to shake and the service engine light turns on. they have done everything that they can think of to fix the problem and are at a loss as to what to do. they even had a class with 50 technicians given by the representative of the diagnostic machine and used my car as the example. they took apart the entire emission system and roto-rooted it. i drove less than 10 miles and the car started shaking again. so far, i've spent close to $500. because the garage where i originally took it didn't fix the problem, they haven't been charging me for return visits. i contacted ford's consumer help line on may 2, 2000. damien said that because i'd had so much trouble, he thought that i would get some financial help from ford and he'd let me know in two days. when i didn't hear from him, i called ford again and spoke with carol. she said that i would get no help and that my first step was to take the car to a ford dealer & thay would help me. they don't want to help me. what can i do? *ak | |||
| While driving engine check light illuminated. when consumer pulled over an under the hood fire started. fire department came and put the fire out. cause was determined to be an electrical short. ford has been contacted. *ak | |||
| 12/01/1998 | |||
| No summary listed for this vehicle. *ak | |||
| 05/01/1997 | |||
| Owner requesting recall information. | |||
| 02/12/1997 | 01/25/1997 | ||
| Vehicle is equipped with a manually activated light switch. when the switch is set to the headlight position, the area to the left of the switch on the instrument panel heats up and remains hot. this condition only happens when the headlights are turned on. *ak | |||
| 02/26/1996 | 6 | ||
| Front dash panel lifts up. | |||