Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
98274204/01/1998603595Some vehicles may exhibit a steering groan noise. *yc02/25/1999
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
9824112/07/1998604053Diagnostic service tips on passive anti theft system ( pats ). *yc03/16/1999
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
971301/02/199751358A grunting or groaning noise may occur as the steering wheel returns to its center position during a full right turn on some vehicles- this may be due to the steering gear valve sleeve creating a resonance through the steering system.06/27/1997
STEERING - HYDRAULIC POWER ASSIST SYSTEM
994103/08/1999604749Experiencing a moaning noise from the power steering during engine idle. *tt05/11/1999
BC103069702002/01/199751763Groan or moan noise from the power steering when returning from a right turn. *jd07/17/1997
BC314297022002/20/199751734Groan or moan noise from the power steering when returning from a right turn. *tw06/27/1997
BC306197022802/28/199751670Repeat power steering grunt/groan after completion of tsb 97-02-04. *tw06/27/1997
9625512/02/199650962Steering - continuous reduction in power steering assist when shifting into reverse or drive - vehicles with 3.0l engine. *tw06/17/1997
BC030796110111/01/199650715Groan noise from power steering. *tw06/17/1997
BC958496100110/01/199650503Information for concerns of grunt or groan during wheel return from full right turn. *tt04/24/1997
STEERING - LINKAGES - TIE ROD ASSEMBLY
1257003/01/19996091815Some vehicles may exhibit front outer tie rods squeak and / or pop noise over bumps and / or turning. *tt11/15/2000
589703/01/1999605254Experiencing a squeaking and / or popping noise from the front outer tire rods. *tt06/04/1999
STEERING - RACK AND PINION
BC030797020101/02/199751107Groan noise from power steering. *jd06/27/1997
STEERING - WHEEL AND HANDLE BAR
972401/20/199751381Steering - grunting or groaning noise during steering wheel return from full right turn - vehicles built through 11/8/96. *tw06/27/1997

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/01/2005310/17/1996
 Progressive system failures; initally raido goes out, seat belt light flashes and clicks, intermittent wipers fail. finally power steering locks up, causing safety concerns. if put in park electrical systems resume operation. transmission range sensor replaced, automotive shop has seen 3 other '96 taurus' with same issue.*ak
07/14/2004106/30/1998
 While driving in rainy conditions battery indicator light flashed on, and steering wheel locked in place. consumer would have to apply brakes to come to a stop, and sit for a few seconds without any indication that steering wheel would unlock. *ak this problem occurs most times when it rains and the vehicle goes through water. *nm
06/15/20030
 This car continually stalls out , the battery light comes on, the engine repair light comes on, the underneath suspension squeeks and groans, the brakes squeak, the wheel doesn't turn when the car stalls out. it has happened numerous times when i am turning a corner, the car stalls out and the wheel will not turn. now the computor systems are not working the air conditioning. i have to restart the car to get the radio and the air conditioning to start up. these things happen but no one can find a problem.
09/17/2003730002
 The seat belt light on the dashboard blinks on intermittently, and when it does the steering column locks up. when this occurs consumer loses control of vehicle. *ak
10/01/1996
 Both turning right and returning from right turn produces a rubbing groaning sound
2
 Twice the power steering pulley has cracked no accident. possible result no steering, electrical cooling & then engine shutdown while driving.
09/01/1997
 No steering and my insurance company will not subregate ford unless there has been prior crashes. the company i have it at now doesn't know what to look for. i had no steering. please call me for more details.
1
 Steering failure resulted in grunt noise during steering return from right turn. nlm
09/25/1999505/01/1999
 Anytime i even go through a puddle i loose power steering and battery light goes out. the car has not stalled yet but the date i put on this report the power steering went as i was turning into an entrance to walmart and i couldnt catch it in time to stop it from hitting the curb. i did significant damage to the ty rod and driver wheel well. ford said that was normal. i was not warned of this when i bought the vehicle and cant find a report about that anywhere. it is definitly life threatenig living in buffalo in the winter what will happen? i am scared to drive my vehicle and i just bought it.
11/01/1996
 My problem is not been determined a safety defect as yet but could possibly be one eventually. the steering makes a grinding noise when turning right. i have reviewed your database on consumer complaints and have found other instances of a similar problem. i have also had problems with the door handles and have also to this date have had the entire front suspension replaced. i realize this is a forum for reporting safety defects but i have exhausted all other means
06/30/1998
 Steering makes a clunking noise when turning left.
04/08/1998504/04/1997
 Steering wheel would lock up. steering would get sluggish & moan. took to mechanic & was informed that the actuator assembly/hose/ power steering rack needed replacing. had them replaced twice before, but problem still exists. this last time mechanic could not locate what the problem was. *ak
05/01/1997103/24/1997
 Power steering failed.
 While driving vehicle at 55 mph or above steering wheel vibrates. dealers cannot find problem. *ak
205/01/1996
 Steering is stiff makes noise when turning.
06/03/1997106/03/1997
 Door hinge on console broken and air conditioner make loud humming noise at highway speeds. steering locks up and cause cannot be determined.
02/26/1997
 Steering: when driving the vehicle and making a turn to the right there is a vibration in the steering, and it makes a loud noise like metal rubbing metal. had the car in for repair on march 6, and dealer said it was in the steering and they had to order the part. has been in touch with them many times and they don't have the part to fix the problem. *ak
07/27/1996
 Driving 35mph steering locks up and engine dies with no notice. don't know what the problem is or what is causing it. *ak
 On hard right turns the vehicle makes single loud bumping sounds. *ak
07/30/1996
 When making a right turn only. a loud noise is experienced from the steering.*ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
01/18/19970
 Driving about 35mph when power steering tightened up suddenly & was unable to control vehicle ;lost steering control, took to dealer to locate problem. so far could not. *ak
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
01/02/199906/11/1997
 Engine head gasket failed. also power steering fluid leak.
01/02/1997101/29/1996
 Power steering tubing failed.
04/08/1998504/04/1997
 Steering wheel would lock up. steering would get sluggish & moan. took to mechanic & was informed that the actuator assembly/hose/ power steering rack needed replacing. had them replaced twice before, but problem still exists. this last time mechanic could not locate what the problem was. *ak
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
08/13/1999
 The power steering fluid had leaked out. fluid is coming from tubbing that's rubbing against the undercarriage of vehicle. this had caused a pin hole in tube. also, steering was making grinding noise when turned. have not been to dealer yet.
03/18/199703/18/1997
 When turning vehicle to the right and returning, vehicle makes noises and vibrates. dealer says steering filter hose and power steering gear short assembly needs to be replaced. *ak *ml
STEERING - HYDRAULIC POWER ASSIST - PUMP
 Power steering makes a squeaking noise when turning right and left. dealer has been contacted, and notified consumer that power steering pump was going bad. *ak
101/22/1997
 Power steering belt squeals and consumer expereinces temporary loss of power steering control when driving in rain.*et
12/20/1999
 Dealer informed of a defective power steering pump. informed consumer they would pay half for part and labor , which would be at cost of $500.00. consumer would like to know if the part was defective and why should she pay anything. *ak
4
 When driving in rainy weather the power steering goes out. the windshield wipers also stop working. the vehicle has been taken to the dealership three times since april of 1997 for this problem. the dealer changed the power steering belt which did not correct the problem. vehicleis at dealership for the fourth time for this problem. *ak
 When driving over a puddle of water, the power steering belt got wet, causing the vehicle to lose power steering. also belt slips. *ak
11/06/1997
 While driving the defective power steering causing noises in the right side of the vehicle and no power steering which caused loss of control of the vehicle. dealer replaced rack pinion and power steering pump. dealer cannot determine problem. *ak
12/15/19961211/01/1996
 The defective design of the power steering system malfuctions when water is sprayed into the power steering belts, and causes loss of power steering and vehicle control. dealer replaced 2 pumps, rack and pinion. dealer cannot determine problem. *ak *slc
 While making a right turn and going over some water in the road which hit the power steering belt, causing the vehicle to lose power steering control. please give any further details. *ak
12/12/1996
 The steering belt is not protected well, and when driving through water the belt gets wet and all steering power is lost. dealer is not able to fix problem at this time because part is not available from manufacturer. expecting part next quarter. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
02/15/2007155752102/11/2006
 My 96 ford taurus gl has the following electrical problems, radio goes out, seat belt light flashes and clicks, intermittent wipers fail, power windows fail, finally power steering locks up,and when running for a while transmission would slip, causing safety concerns. if put in park everything goes back working as normal. took to shop and they say it's the transmission range sensor and that several 96 taurus' they have worked on have had the same problem....i am wondering why this has not been a recall part if that is the case...something is definitely wrong! *nm
12/07/200330000107/19/1997
 Vehicle loses power steering after driving through standing water. serpentine belt squeals for about 20 seconds and when the noise stops the steering power is restored. *la
12/10/20029800002/15/2002
 The transmission range selector (also called park/neutral start switch) shorts internally and causes the variably assisted steering to malfunction (stop assisting entirely). date of incident may not be exact. while turning right at low speed into an alley power steering failed momentarily causing front wheel to jump the opposite curb onto the sidewalk and damage wheel cover. tsb # 96255 may describe problem, but i'm not sure. ford dealership pulled up a report on this for me. report states that the transmission range selector may short internally and cause the power steering assist to be reduced (eliminated), power windows to fail, and stereo to temporarily fail. this problem is intermittent and sporadic, but since the steering is adversely affected this problem constitutes a clear safety hazard. i feel that i was lucky as there was nobody/nothing to hit and that all i had damaged was a wheel cover.
03/10/2002
 Consumer states that the power steering will not turn on or off and consumer is unable to steer or turn. dealer notified ts
03/04/2002208/01/2099
 My car has been at the ford place in monroeville,al and it is still not fixed as far as the transmission and the power steering. *ak
05/01/2002106/01/2099
 This failure is a safety hazard. while driving the power steering stops working at random, the electric windows quit working, and the seat belt light comes on! they all appear to be related to this mlp/tr switch. i searched the internet and found 4 other occurrences that were reported. when i call the local ford service garage, the service manager knew exactly what my problem was and sold me the sensor switch. he was aware that the power steering stops working when these symptoms occur. i experienced the power steering failing on a turn and had much trouble controlling the car. i'm worried that my daughter would not have been able to control the car. *ak
06/15/20002504/01/1996
 Power steering turns off in rain, and ford tells us there is nothing they can do.*ak
01/11/2001
 Vehicle loses power steering if right wheel splashes water onto serpintine belt. it only happens if right wheel goes through a water puddle and splashes water onto the serpintine belt. consumer has had the problem happen 3times before. problem has been repaired currently. consumer please add vin# and mileage to form. *ak
510/01/1999
 Freeze plugs blew out without warning at 65 mph on interstate hwy; temp gauge within normal range and check engine light did not come on until engine died. required head gasket job as well as repair of freeze plugs. temporary loss of power steering when turning corners on wet streets. windshield fogs over completely when defrost/defog is turned on before it clears. temporary loss of vision through windshield resulting in extremely hazardous driving conditions...
07/24/2000107/01/1996
 When trying to make a right turn power steering will quit working on rainy days when i go through puddles of rain on right wheel. then, start working again after a few minutes. *ak
07/01/1996
 No summary listed for above vehicle. *ak
01/15/19997
 I had an accident due to my car cutting off. i was turning when there was water on the street. i made a right hand turn and the right side went through the water. my car made some high pitch noise and the lights on the dashboard all lit up and the car shut off. i had no control over my car and ran off the road in a ditch. i didn't get hurt. my front bumper was damaged. i am very scared driving this car when it rains or water is on the street. this is clearly a safety hazzard. i told jerry's ford about the problem a few months ago. jerry's ford said they couldn't duplicate the problem. i even contacted the ford dispute board and told them about the numerous times the car had cut off, they told me that when it happens again, take it directly to the dealership. please look into this safety hazzard before someone else has an accident or dies. *ak
01/14/2000707/01/1996
 I had an accident on 01/14/00 due to my car cutting off. i was turning when there was water on the street. i made a right hand turn and the right side went through water. my car made some high pitch noise and the lights on the dashboard all lit up and the car shut off. i had no control over my car and ran off of the road in a ditch. i didn't get hurt. my front bumper was damaged. i am very scared driving this car when it rains or when there's water on the street. this is clearly a safety hazzard. i told jerry's ford about the problem. i even contacted the ford dispute board and told them about the numerous times the car had cut off, they told me that when it happens again, take it directly to the dealership. please look into this safety hazzard before someone else has an accident or dies. *ak
05/26/1997900005/01/1997
 First incident driving under wet roads every time the vehicle ran a puddle of water the car stalls battery light comes on, very little or no steering can be done . *ak
05/26/1998111/01/1995
 Says in my report that fins were missing on shaft of water pump.
05/01/1997
 Every time it rains the power steering goes out and the engine begins to die
05/01/1999
 Moan or groan when returning steering from full right hand turn. *ak
02/20/1999101/01/1998
 The power steering unit has not actually failed. what happens is that after making a right hand turn a large groaning noise is made when truning the steering wheel back to the straight ahead position. ford has issued numerous servic bulletins on this problem starting back in 1996 and want to charge a substantial amount of money to correct the problem. i feel that since this deals with the steering unit there is a safety issue involved and they should correct this problem on all their vehicles at no cost to the owneres.
07/17/19982
 Consumer was driving at approximately 45 mph and was making a sharp turn at the outer part of curve, automatic steering control became inoperative, causing loss of steering control, almost resulting in accident. *ak
 While driving power steering has frozen up, making steering hard to control, and it doesn't retract on its own. dealer has been contacted. *ak
11/01/1997
 Power steering rack/return hose/ gear short assembly is defective, causing the vehicle to vibrate heavily. makes grunting noises when making right hand turns. service bulletin is out for defect. dealer will repair if there is a warranty. *ak
4
 When driving in rainy weather the power steering goes out. the windshield wipers also stop working. the vehicle has been taken to the dealership three times since april of 1997 for this problem. the dealer changed the power steering belt which did not correct the problem. vehicleis at dealership for the fourth time for this problem. *ak
105/01/1996
 Power steering fails in rainy weather.
03/01/1998
 Consumer was traveling at 45-50 mph when the vehicle lost all power steering and all electrical functions, making it very difficult to operate the vehicle. consumer has contacted the dealer. *ak
104/01/1997
 Power steering has failed several times, repairs made however problem continues.
11/06/1997
 While driving the defective power steering causing noises in the right side of the vehicle and no power steering which caused loss of control of the vehicle. dealer replaced rack pinion and power steering pump. dealer cannot determine problem. *ak
12/15/19961211/01/1996
 The defective design of the power steering system malfuctions when water is sprayed into the power steering belts, and causes loss of power steering and vehicle control. dealer replaced 2 pumps, rack and pinion. dealer cannot determine problem. *ak *slc
 When making a left or right turn at any rate of speed the vehicle will lose all power steering ability which could result in loss of vehicle control. dealer replaced the transmission module which may have corrected the problem. please give any further details. *ak
04/15/1996
 When it rains the water from the rain shuts down all power to the vehicle, causing the vehicle to lose all power steering. this is a problem that the dealer can not fix. this problem only occurs when it rains and the water hits the vehicle. *ak
11/26/1996
 When driving through a puddle of water the alternator light comes on and all power steering is lost. *ak
5
 Steering noise when turned to the right.
06/01/1996106/01/1996
 Power steering noise.
10/27/19961
 Consumer states when making a turn from freeway onto an exit ramp, power steering seems to turn off, at one point consumer almost lost control, auto became hard to steer. *ak consumer also states idle spped at cold start up remains at approximately 1350 rpm for greater than 60 seconds, this causes the vehicle to accelerate when placing vehicle in reverse.*jb
08/05/1996110/01/1996
 Power steering failed.
07/30/19961
 Transmission shifts dangerously, causing vehicle to stall. *ak
STEERING - LINKAGES
09/03/1999
 While driving out of the neighborhood to a service road, made a left hand turn and tire rod broke, vehicle veered off to the right and hit a concrete power line. upon impact, airbags didn't deploy on either side. contacted the local mechanic, and was told that the vehicle had been in an accident before. contacted the dealer. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
1600002
 The consumer stated the vehicle vibrated when driving and when the brakes were applied. the dealer replaced the front rotors, pads and the problem still continued. it was later determined that the aluminum spindle at the ball joint broke and caused the axle to come off. *mr *nlm
STEERING - LINKAGES - TIE ROD ASSEMBLY
11/19/20031140001
 While driving and turning left adjusting bar pull out of the tie rod. *ak
06/01/1998
 While pulling out of a parking spot or turning the wheel to turn a corner one hears a squeaky noise. dealer was contacted said tie rod end had to be replaced. *ak
STEERING - RACK AND PINION
01/15/20004
 Rack & pinion sttering had to be replaced on four occasion within a year. dealer did the repairs. please feel free to provide any further details on this matter. *ak
08/20/200008/01/2000
 Abs light comes on intermittently. when abs light is off, brakes work normally. when malfunction occurs, the brakes buzz on application and stopping distance increases dramatically then the abs light will illuminate. i called ford and they will not offer any dealer financial assistance.also the steering gearbox makes a loud groan and vibration when recovering from a right turn. some resistance is felt attemption to turn the wheel back to the left. the vibration is felt in the steering wheel. again ford refuses to assist even though there are multiple similar complaints on both of my complaints in your listings.
04/01/1997
 No summary listed for abov evehicle. *ak
11/01/1996
 There is a terrible squeaking noise when turning right. the ford mechanic said there is a big problem with taurus's. he said ford changed the design in the model. our three year-warranty expired in november. there was a small problem before but now it is quite noticeable. the mechanic said the repair cost would be $700. why should the consumer pay if there is a design problem made by ford? our car has very low mileage and has been well maintained-- always a 3,000 mile oil change. i have checked on internet under ford taurus complaints and there are many dissatisfied taurus customers because of the faulty rack and pinion. *ak
04/01/2000
 While driving heard a noise in front end of vehicle. this problem is most noticeable when making a left or a right turn. dealer states that noise is due to a malfunction within the rack and pinion steering. *ak *ml
12/02/1999
 Due to a defective steering rack and pinion steering malfunctioned, resulting in loss of control. please provide further information. *ak
11/06/1997304/01/1997
 The major problem was engine overheating, brown coolant,loss of heater. ford repeated flushed out the heater core,replaced the coollant, flushed out engine, radiator. after about a year of this they finally had to replace the engine with another engine, a rebuilt one of course. they continued to have to flush out the brown coolant. now the heater does not work again. they say that since my warranty is up i must pay for the heater core even though they knew it was going bad and that they had two recalls on brown coolant problems. they say they have not had any problems with engines if they performed the recall. they should have replaced the heater core according to the recall notice 98-b23 and 98b23-s1 but did not. they replaced the steering rack three times to get rid of the noise when turning. then they replaced the spindles which the ends should have been sealed at the factory but were not. they ground down the rotors several times to keep the car from vibrating and replaced them once. they replaced the door lock which wouldn't allow you to open the car on the drivers side and then replaced the hood latch so you could get under the hood. they have replaced the ac knob twice since the plastic inside keeps breaking. this car has been a piece of junk since i got it and continues to have problems especially with the coolent and the heater system.
08/01/199810/01/1997
 It was noted that there is a common problem in relation to the design of the rack and pinion causing a noise on the return of the wheel. i have been informed by the dealership, ford, the entire rack and pinion system should be replaced and they are very familiar with the problem. in a car not even three years old this shows a definate need for a recal or at least some manufacturer support. thank you
02/18/19992
 No summary listed for this vehicle. *ak
11/01/199810/01/1998
 Consumer didn't entry summary.
11/01/199810/01/1998
 None
09/04/1996206/01/1996
 Rack and pinion failed twice times.
02/06/1997307/01/1996
 Thumping noise on turns due to failure of the rack and pinion steering.
04/01/199602/12/1996
 Grinding/vibrating noise from steering when making low speed right turn due to defective rack and pinion steering. in addition, in some weather conditions, when defroster is activated, windshield fogs up, causing visibility problems. *ak
11/06/1997
 While driving the defective power steering causing noises in the right side of the vehicle and no power steering which caused loss of control of the vehicle. dealer replaced rack pinion and power steering pump. dealer cannot determine problem. *ak
12/15/19961211/01/1996
 The defective design of the power steering system malfuctions when water is sprayed into the power steering belts, and causes loss of power steering and vehicle control. dealer replaced 2 pumps, rack and pinion. dealer cannot determine problem. *ak *slc
12/24/1995112/24/1995
 Rack and pinion failed due to oil leak.
109/04/1996
 The power steering gear failed, causing the steering to bind on right turns.
03/05/1996101/30/1996
 Rack and pinion noise when steering wheel is turned.
 Steering vibrates after completing turn to the right. ford has issued a tsb but parts for rack and pinion are on back order. please describe details.*ak
04/22/1996
 Rack and pinion and power pump replace, and smell like chemical burning or plastic
STEERING - RACK AND PINION - RACK
05/01/1999108/01/1997
 Steering rack noisy & pops when making hard right turns. there is a service bulletin on this problem. *yc
07/01/1998112/01/1995
 Experienced grinding noise when turning steering wheel to right. diagnosed as a short rack and power steering return problem. service tech stated that this problem doesn't occur under normal driving conditions, and couldn't provide a reason for problem. i believe it is a defect from the manufacturer, and i should be refunded my costs for the repair. there should be some sort of recall action because the problem, from what i am reading from others, is too systemic to be a coincidence. *ak
04/08/1998504/04/1997
 Steering wheel would lock up. steering would get sluggish & moan. took to mechanic & was informed that the actuator assembly/hose/ power steering rack needed replacing. had them replaced twice before, but problem still exists. this last time mechanic could not locate what the problem was. *ak
801/25/1998
 Passenger's door rattles. replaced steering rack/leaking oil pan gaskets/oil filter and bracket/ seat belt retractor/rear defroster. *ak
STEERING - WHEEL AND HANDLE BAR
103/01/2001
 Consumer stated that, while driving there is a strange cranking noise emitting from the front steering mechanism that makes loud noise upon turning the wheel left or right. *yd
01/14/20010
 While pulling up to park tried to turn car off and it would not turn. took vehicle to dealer, and they said the steering column broke.*ak
 A part within the steering column broke, causing the steering column to slip and the steering wheel to become lose which could result in loss of vehicle control. there was a grinding noise when making turns. *ak
03/01/1997
 When driving through water or rain the battery light comes on. brakes make a squeeking noise and the steering locks up. contacted dealer when under warranty. problem went away temporarily, but currently problem reappeared.*ak
04/08/1998504/04/1997
 Steering wheel would lock up. steering would get sluggish & moan. took to mechanic & was informed that the actuator assembly/hose/ power steering rack needed replacing. had them replaced twice before, but problem still exists. this last time mechanic could not locate what the problem was. *ak
08/25/1996108/15/1996
 Steering column failure.
1
 Moaning sound in the steering wheel.
08/12/1996
 A metal to metal noise is heard coming from the steering column, also the steering tightens when making a right turn. *ak
110/25/1996
 Grinding noise in steering column when making a sharp right turn. *ak
11/29/1995111/29/1995
 When applying the brakes there is a strong vibration in the steering wheel and the vehicle keeps moving. this happens on normal road condtions. the system has abs. *ak consumer states seat belts lock up before they are put on. steering wheel churns as it is being turned, dealer can not find problem. *slc
06/27/1996106/27/1996
 Grinding noise in steering column when turning right. *dh