Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| BC2310970501 | 05/01/1997 | 52805 | Deactivation procedure - clarification of instructions in service manual. *tw | 09/12/1997 | |
| 9763 | 03/17/1997 | 51982 | Steering- steering column- air bag sliding contact servicing- service tip. *jd | 07/17/1997 | |
| AIR BAGS - FRONTAL | |||||
| BC105739705 | 05/01/1997 | 52855 | When performing the air bag deactivation procedure, the service manuals do not clearly state which simulators to use on the passenger side air bag. *tw | 09/18/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/28/2005 | 83749 | 1 | |
| Dt: the contact stated while driving at 70 mph the contact's vehicle hit a retainer wall. the airbags did not deploy until the vehicle was completely stopped. the vehicle was totaled ,and is currently at a salvage yard. there has been no inspection to see why the airbags malfunctioned. a police report was taken at the scene.*ak | |||
| 12/26/2004 | 115500 | 2 | 03/01/2003 |
| I was involved in a one car accident with some stone guard rails on route 18 north in eatontown, new jersey. my seat belt release on impact and sent me flying to the passenger side of the car on top of my boyfriend. also the air bags never deployed. and we hit the gurad rails at 65 mph. i would like to hear something back from someone at the ford headquarters. because my boyfriend and i could hav lost ours lives due to the defects of this car. the car is totaled out. andmy boyfriend only walked away with a bruised shoulder and whiplash, while i on the other hand had a concussion, whiplash and various muscle strains. i thank my god . *ak | |||
| 06/03/2003 | 30 | 1 | 04/03/2003 |
| While driving aprox 30 miles an hour without any collision or impac both of the air bags deployed..*ak | |||
| 04/20/2003 | 85000 | 1 | |
| While parking and applying the brakes the vehicles airbags deployed without warning. the dealer was notified. *nlm | |||
| 04/03/2003 | 1 | 07/02/1999 | |
| My air bags deployed without impact causing my windshield to smash and passenger window to blow off the track. my insurance will not cover it because there was no accident. ford motor company will not stand behind their product even though it is very evident that it was a malfunction. *jb | |||
| 03/14/2003 | 57000 | 1 | |
| Consumer states that when they were hit on the front passenger side of the vehicle the air bag did not deploy causing minor injuries to the consumer. dealer notified. *mr the consumer was involved in a head on collision. before the crash a complete repair kit was placed in the vehicle but the air bag failed to deploy. *scc | |||
| 03/05/2003 | 1 | ||
| Ice landed on top of the vehicle's roof, which caused the airbags to deploy. *jb | |||
| 05/12/2002 | 2 | 08/09/1999 | |
| While driving at 50-55 mph, consumer's vehicle was hit on the passenger side front near the fender head light. upon impact, the air bags deployed. the air bags contained chemicals that burned both passenger/and owner on the face, and the others on their upper chest area. *ak *scc | |||
| 05/05/1999 | 1 | 03/01/1998 | |
| Air bag light keeps flashing off and on for no reason. ford repair informed me if i have an accident while the light is on, the air bags will not deploy. | |||
| 12/06/1997 | 1 | ||
| During vehicle collision violent deployment of air bag resulted in injuries, loss of consciousness, serious burns and lacerations in the face. (attorney for consumer). | |||
| 02/19/1998 | 2 | 12/01/1997 | |
| During vehicle collision no deployment of airbags,fuel shut off switch failed also during collision. | |||
| AIR BAGS - FRONTAL | |||
| 07/26/2004 | 1 | ||
| Air bags did not deploy when consumer's vehicle hit a telephone pole. *mr *sc *jb | |||
| 01/01/1901 | 1 | ||
| Nar 3-10-03 information request on behalf of ford motor companies about a complaint sent to them from the consumer about passenger side airbags coverage. ford requested a written explanation to resolve matters. *cb the consumer stated air bag deployed when the vehicle hit a pole traveling at 2- 25 mph. during the process of repairing the air bag, the repair shop stated the passenger air bag did not deploy because it was defective. *jb | |||
| 03/05/2004 | 1 | ||
| While pulling forward both frontal air bags deployed. this caused driver to burn his hand, and the windshield to break. vehicle was towed to the dealer for inspection, and dealer was unable to resolve the problem. *ak | |||
| 05/08/2002 | 50000 | 1 | |
| While driving at 40 mph vehicle was involved in a head on collision. upon impact, air bags did not deploy. *ak *sc *jb | |||
| 05/02/2002 | 50000 | 1 | |
| The vehicle hydro planed while making a right turn at 40 mph on a wet road. as a result the consumer lost control of the vehicle, and impacted a guard rail head on. upon impact, none of the frontal air bags deployed. the consumer sustained serious thumb injuries when it came in contact with the steering wheel, and required surgery. the vehicle was totaled. *ak *sc | |||
| 11/10/2003 | 146000 | 1 | |
| While driving 65 mph driver's side and passenger's side air bags inadvertently deployed. consumer managed to pull over. police informed the consumer it was safe to drive the vehicle home. dealership was notified but the problem was not resolved.*ak | |||
| 07/07/2002 | |||
| The consumer interior light appear on the dashboard and will not go off the dealer is aware of the problem. ts | |||
| 11/06/2002 | 11000 | 1 | 10/01/1997 |
| While traveling at 30 mph the vehicle hit another vehicle on it's front side yet none of vehicles airbags deployed. the dealer has been contacted. *ts *nlm | |||
| 05/15/2001 | |||
| Vehicle ran over a pothole at 20-25 mph on a wet road and driver's air bag inadvertently deployed, and passeger's air bag burned out. dealer and manufacturer were notified. feel free to provide any further infromation.*ak | |||
| 01/29/2002 | |||
| While driving 10mph rearended another vehicle, and airbags didnot deploy. driver was injured. dealer contacted. frontal impact. *ak | |||
| 01/14/2001 | |||
| Consumer's vehicle was traveling about 65mph on highway, and without prior warning, another motorist struck consumer's vehicle, and airbags didn't deploy. dealership is aware of problem.*ak | |||
| Foot had slipped off accelerator pedal, and vehcle hit a trailer. upon impact with trailer, air bags failed to deploy. took vehicle to dealership, and was informed by mechanic that air bags were faulty. *ak | |||
| 06/13/2001 | |||
| Vehicle was involved in a frontal collision at 25mph. passenger's airbag deployed with such force that it broke front and rear windows. manufacturer has been notified. *ak | |||
| Consumer was driving at approximately 30mph and without warning dual airbags deployed without any impact, causing injuries to driver, and busted windshield. *ak | |||
| 09/15/2000 | 1 | 11/01/1997 | |
| A funny noise coming from steering wheel. took vehicle to dealership & mechanic indicated that air bag was defective. clock spring/connect switch were not working. it was damaged. air bags would not deploy if involved in an accident. air bag needed to be replaced. was not covered under warranty.*ak *slc | |||
| 08/24/2000 | 1 | ||
| While driving at 45 to 50 mph drivers side air bag deployed without warning. dealer has been contacted. *ak | |||
| 06/10/2000 | |||
| While driving over bumps driver's airbag deployed. dealer has inspected vehicle. manufacturer has been notified.*ak | |||
| 03/23/2000 | 1 | 07/01/1997 | |
| Was driving & lost control. hit a sign, then head-on into a cement wall & blacked out. air bags failed to deploy. driver sustained some injuries. refused treatment until much later. air bags had previously deployed in another accident & were repaired. *ak *ml | |||
| 12/04/1999 | 1 | 09/01/1997 | |
| The accident was at a very low speed (~15 mph) and more damage and injury was caused by the air bags than by the crash. only the front bumper of the car was damaged by the crash, yet the air bag shatterd the windshild and blew out the passenger side window. the driver and passenger suffered hearing loss, facial burns and glass cuts from the airbag deployment. | |||
| 01/06/2000 | 1 | 01/01/1998 | |
| While driving on a local street vehicle then remained standing at an intersection at a red light with two vehicles ahead. another vehicle, traveling south bound on connecticut ave making a left turn onto van ness, was traveling too fast, lost control and side swiped the vehicle in front of consumer's vehicle, pushing it onto the sidewalk. a chain reaction started in which consumer's vehicle was hit head-on. upon impact, passenger's side airbag deployed after the passenger hit the windshield, and the seat belt didn't lock in place. contacted dealer. *ak | |||
| 09/20/1999 | 3 | 08/01/1997 | |
| Consumer was involved in a frontal collision in which driver's and passenger's air bags did not deploy. driver sustained injuries. also, the fuel tank did not shut off. *ak | |||
| 03/08/1999 | 1 | 08/01/1997 | |
| Vehicle was in a collision causing both airbag's to deploy upon impact. dealer was contacted. replacements were done at owners expense. problem still exists. *ak | |||
| 04/20/1999 | |||
| Backing up & noticed pole, shifted into drive & vehicle accelerated & hit store front. accelerator pedal could not be controlled at the time.upon impact, air bags did not deploy. *ak | |||
| 11/11/1998 | |||
| While driving the air bag light keeps coming on, and the consumer is concerned about the air bag deploying while driving. *ak | |||
| 10/28/1998 | |||
| Consumer was driving approximately 45-50mph when hit a traffic light. applied the brakes, and was not able to stop accurately. upon impact of the traffic light, the air bags did not deploy. consumer will add vin.# once received. *ak | |||
| 02/27/1997 | 0 | ||
| At 10 mph impact the air bags deployed; however, the passenger's side air bag broke the windshield and small pieces of glass flew all over the interior. passenger sustained minor body injuries. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/26/2005 | 104000 | 1 | 08/14/2004 |
| Dt: the contact stated when the vehicle was first started the air big light illuminated. the air bag light blinked four times and then went off for approximately three or four seconds. while the vehicle was running this pattern was repeated over and over. the vehicle has not been inspected to determine the cause of the problem. *ak | |||
| 03/23/2005 | 1 | ||
| Air bag light appeared on the dashboard and remained on while driving. driver took vehicle to the dealer, and mechanic stated that the problem could not be duplicated. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| While driving passenger's side air bag deployed inadvertently ,causing minor injuries to passenger. dealer will inspect vehicle. please provide further information.*ak | |||
| 01/01/2002 | |||
| Consume r was traveling about 65mph on highway. while driving another vehicle veered into consumer's vehicle. applied brakes, and driver's side airbag didn't go off. *ak | |||
| 02/18/2001 | 1 | 05/30/1998 | |
| Consumer was traveling about 30mph on a side street, and there was another vehicle parked on side of road, and consumer's vehicle hit other vehicle from behind. upon impact, driver's side airbag did not deploy.whenever the alternator gets wet the light gomes on and the power steering fails making it difficult to control the vehicle. nlm | |||