Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
01/01/19011
 Consumer request any recall information on 1997 ford taurus. *ts *nm
10/15/200332000
 The steering wheel makes a noise when i turn right at times. i haven?t had it fixed yet. sometimes my window on the drivers front won?t roll down. it hasn?t been fixed. the car wouldn?t go forward when you had to stop at a stop sign or light. the transmission has been fixed. the forward clutch piston had to be changed. i couldn?t drive it further as it wouldn?t go forward after i stopped.
03/15/20030
 Bought 97 taurus with 53,000 miles in 03-2001 at a dodge dealership, with extended warranty [chrysler 24/24]. took in for oil leak 3,000 miles after purchase. oil pan gasket repair work was said to be done. approx. 8,000 miles after that, i took car in again for oil leak and possible coolant leak. again gasket repairs were suppossedly done; no report or repair on suspected coolant leak. approximately 9,000 miles after that, car breaks down on fwy; will not crank/turn over. had car towed to same dealership; reported findings were: no coolant in radiator, coolant in oil basket, no compression. extended warranty expired 2 months prior to break down. they say the previous complaints aren't related to present problem. i feel the repair work each time i took the car in for service was incomplete, overlooked, or mis diagnosed.
02/13/200336806004/22/1997
 Cam sensor, cam synchronizer broken = ford taurus 1997 = known faulty part. mileage: 36,806. ford is well aware that the taurus, 1997 year only, has a faulty cam sensor, whose magnet falls down off the cap and into the cam synchronizer destroying it. when my mechanic called ford w/ the computer code that came off my car, he was told by ford that the 1997's have a problem with the cam. ford told him that, but when i called the customer assistance center today in detroit, they could not access this information! they said since i had not used a dealership i was out of luck w/ any kind of reimbursement. so ford is well aware that they installed a faulty part in the '97's. i have the broken part in my possession. i do not use the local dealership, s & c ford, because they never get anything right the first time. they are like working with laurel and hardy, sweet but inept. i got to know them during my warranty period for this vehicle. this repair was done by my automobile club recommended mechanic, allied engine & auto repair, san francisco, last evening between 5 p.m. and 6:30 p.m., ie. after my working hours & i was able to pick up the car on the way to work this a.m. - a service not available from the dealer. total out of pocket: cam sensor $55, cam synchronizer $124, labor 98 = $277 i seek reimbursement for this amount from ford.
11/16/2002
 The power window motor in my mothers ford taurus went out, and the interrior dome light stays on at times. these are both problems that i have heard almost all taurus owners have had, and i believe there should be a recall.
 While driving, without warning, engine check light/ abs light on dashboard illuminated. consumer was referred to dealer ship or manufacturer.*ak
01/05/2002208/01/2001
 No summary listed for above vehicle. *ak
10/01/2001
 Engine check light remains on while driving. vehicle been in dealer shop on two occasions, and to an independent repair shop on two occasions, but problem still reoccurring. feel free to provide any further information on this matter.*ak
10/24/2001305/13/1998
 Vehicle would not go into overdrive. servo cover could have been the problem. there was a recall, 97v097000, dealing with transmission servo cover. also, engine light came on, and vehicle was not shifting. had not contacted dealer. *ak consmer stated that even though there is a recall his claim was denied by manufacturer stating they needed a receipt for every 30,000 miles saying that the transmission was serviced, consumer had the transmission replaced, however the next day vehicle began experiencing same problems, after three attemps to fix problem it was determined that the clip for 3-4 shuttle valve breaks, however there was no recall for the clip.*jb
 Would be driving vehicle when engine check light would come on. problem has happened numerous times. have taken vehicle to dealership, mechanic indicated nothing wrong, only fuel cap needed to be tightened. *ak
08/30/2001108/01/1997
 Check engine went on and engine stopped accelerating, reservoir emptied, dealer says out of warranty. *ak
12/23/1999101/01/1998
 No summary listed for above vehicle. *ak
06/13/20000
 While driving engine check light will come on and stay for about a month. dealer could not find what was causing this problem. transmission slips unexpectedly, dealer says it's faulty. *ak *ml
04/13/2000204/01/2000
 Door ajar light on dash stays on. sometimes ocasionally it goes off, interior lights won't go off because of it, resulting in a dead battery, back window doesn't always work, engine check light goes on and off. the dealer thinks i'm crazy cause whenever i take it in to be repaired the lights are all off. they told me it was a relay switch and they said they fixed it and it still is broken. *ak
2004/01/1998
 No summary listed for above vehicle. *ak
04/04/20000
 Dashboard shows doors are open, and interior light will stay on. dealer couldn't find the problem. *ak
11/01/1999211/01/1997
 Check engine light came on. yh
 When traveling driveshaft broke, causing poor steering control. also, engine check light was flashing on the dash. consumer has contacted the dealer. please provide any further details. *ak
12/01/19986
 Check engine light illuminates, indicating malfunction within the system cause unknown. dealer cannot identify the problem. *ak
11/06/1998409/01/1997
 Pressed brake pedal and brakes did not apply causing vehicle to strike oncoming truck causing damage to left front section of vehicle. vehicle continued to roll while breaks were pressed as hard as possible. owner of vehicle has had prior problems with break system which have been worked on for previous other problems by dealer where vehicle was purchased.
112/29/1997
 Control panel buttons do not control anything, they are just there, the actual part has to be installed.