Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 08/13/2006 | 28000 | ||
| Tl* the contact owns a 1997 ford taurus. the contact stated after closing his seat belt, it would retract back. the vehicle was not inspected nor had it been repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 28,000. | |||
| 08/13/2006 | 28000 | ||
| Tl- the contact owns a 1997 ford taurus. the contact stated after closing his seat belt, it would retract back. the vehicle was not inspected nor had it been repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 28,000. rvk | |||
| 09/11/2006 | 72990 | 1 | |
| Dt*: the contact stated the safety belts in the vehicle did not function properly. the front passenger belt did not feed at all. the rear safety belts did not retract at all after being unbuckled. the vehicle was not taken in for service. | |||
| 01/04/2005 | 60000 | 50 | |
| The seat belt in my vehicle randomly comes unfastened when i am driving. even when i pull on the belt after fastening the buckle and it seems secure, it sometimes still pops out. *ak | |||
| 12/22/2003 | 81000 | 1 | 12/01/1997 |
| 3 different seat belts on this vehicle have seized up -- completely failed -- in the 6 years we have owned the car. the seat belts lock in place, and are then non-functioning. we are about to replace that third broken seat belt.*ak | |||
| 11/02/2003 | 3 | ||
| The vehicle's passenger side seat belt locks in place which enables the passenger to pull it out. the seat belt has been repaired three times. please provide additional information. *ph | |||
| SEAT BELTS - FRONT | |||
| 12/26/2004 | 115500 | 2 | 03/01/2003 |
| I was involved in a one car accident with some stone guard rails on route 18 north in eatontown, new jersey. my seat belt release on impact and sent me flying to the passenger side of the car on top of my boyfriend. also the air bags never deployed. and we hit the gurad rails at 65 mph. i would like to hear something back from someone at the ford headquarters. because my boyfriend and i could hav lost ours lives due to the defects of this car. the car is totaled out. andmy boyfriend only walked away with a bruised shoulder and whiplash, while i on the other hand had a concussion, whiplash and various muscle strains. i thank my god . *ak | |||
| 06/01/2001 | 1 | ||
| The driver's seat belt did not lock up when the brakes were applied, also the seat belt un-buckled without being disengaged.*jb | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 07/10/2002 | 06/01/2099 | ||
| Both left and right passenger restraint seat belts no longer retract after use, no longer provide tight restraint, and therefore put passengers at risk. dt | |||
| 09/16/2001 | 2 | ||
| Consumer discovered that the right rear seat belt would not retract, the dealer informed consumer that a new seat belt would need to be ordered, when consumer arrived home it was discovered that the seat belt still did not work, vehicle was taken back to dealer in which the seat belt was fixed the same day, consumer is questioning how the correction was made without ordering another seatbelt in which the first seat took two days to arrive.*jb | |||
| 2 | 12/01/1998 | ||
| Upon purchase of vehicle, seat belt was broken. dealer fixed problem, now it looks as if it is not installed correctly. dealer will fix at consumers expense. *jg | |||
| 09/16/2001 | 2 | ||
| Consumer discovered that the right rear seat belt would not retract, the dealer informed consumer that a new seat belt would need to be ordered, when consumer arrived home it was discovered that the seat belt still did not work, vehicle was taken back to dealer in which the seat belt was fixed the same day, consumer is questioning how the correction was made without ordering another seatbelt in which the first seat took two days to arrive.*jb | |||
| 03/08/2000 | 1 | ||
| The drivers side seat belt failed approximately 6 inches above the anchor bolt, at the b pillar post. this information is being provided by officer r.l. mcedward, (9359), california highway patrol per c.h.p. policy. *ak | |||
| 05/01/1999 | 9999 | 10/01/1998 | |
| Seatbelts do not retract correctly and lockup at inappropriate times. dealer and ford motor were contacted and advised us that this was not covered under warranty. can you believe that??? this vehicle was purchased used with the extended warranty (through travelers) at additional cost -- safety equipment is not covered. we're screwed. estimate of over $400 to correct by dealer. presently looking at aftermarket alternatives to replace defective ford components. not certain whether genuine ford parts will correct the problem as they may have the same net result. | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 07/31/2001 | 1 | 11/01/1999 | |
| The rear center seat is supposed to be the safest place for a child. unfortunatly that is not the case when the rear center seat belt fails. thankfully this incident happened when our car was safely parked in our driveway. my husband had noticed the car seat was loose (which in itself is a dangerous situation created by this inproperly functioning seatbelt buckle) & he tried to tighten the belt. the buckle fell to pieces all over my back seat. it is going to cost me nearly $100 to repair this faulty seatbelt. a small price for keeping my son safe (until this breaks as well) . . . . but this is going to cost ford even more if some unsuspecting family is injured by the very device that claims to save lives. *ak | |||
| 01/06/2000 | 1 | 01/01/1998 | |
| While driving on a local street vehicle then remained standing at an intersection at a red light with two vehicles ahead. another vehicle, traveling south bound on connecticut ave making a left turn onto van ness, was traveling too fast, lost control and side swiped the vehicle in front of consumer's vehicle, pushing it onto the sidewalk. a chain reaction started in which consumer's vehicle was hit head-on. upon impact, passenger's side airbag deployed after the passenger hit the windshield, and the seat belt didn't lock in place. contacted dealer. *ak | |||
| 03/12/1998 | |||
| During impact at 20 mph, the driver 's side seat belt unlatched from belt buckle, causing consumer to hit steering wheel. please provide further details. *ak | |||
| 1 | 05/29/1997 | ||
| Seat belt anchor is installed incorrectly. the only way the restraints can be latched is if twisted the restraint across to the buckle. owner has contacted the manufacturer, and is waiting for a representative to inspect the vehicle. *ak the steering becomes hard when brakes are applied. the consumer states that the vehicle was prepped, inspected and sold to him with defective seat belt in total disregard for his safety. *yh | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 12/01/2001 | |||
| Passenger's side rear seatbelt will not pull out of retractor. please provide any further information.*ak | |||
| The rear seatbelts on both sides became jammed in the retracted position and are no longer operable. in addition the metal piece that fits in the anchor in the middle rear seat broke off the webbing while my 35 pound four year old was wearing it. also, the front driver side seat belt has failed to lock in place repeatedly and come apart while i was driving the car. *ak | |||
| 09/10/2000 | |||
| Right rear passenger's seat belt retractor stopped working, ford will not replace it due to vehicle being out of warranty. *ak | |||
| 02/15/2000 | |||
| Driver's and passenger's rear seatbelts do not retract, which won't protect the occupant in event of a crash. please provide further information. *ak | |||
| 06/30/1999 | |||
| Passenger's seatbelt system malfunctioned, which won't protect the occupant in event of a crash. dealer needs to replace the seatbelt retractor. *ak | |||
| SEAT BELTS - FRONT - WARNING LIGHT/DEVICES | |||
| 11/15/2002 | 101000 | 12 | |
| Driver seatbelt status, door shut status not working properly. seatbelt light is on even when wearing seatbelt, and door open light, interior light stay on even when door is closed. | |||
| 01/05/2001 | 0 | ||
| While driving at any normal speed power steering will kick out sometimes. also, seat belt light will come on and off/ door light will come on, and speed control will come on. *ak | |||