Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR - DISC - ROTOR
984503/02/1998601264Availability of hub-mount brake rotor machining equipment. *yc07/15/1998
SERVICE BRAKES, HYDRAULIC - ANTILOCK
BC050396110811/08/199650772Diagnostic procedure for system indicators kit with dtcs c1165 and/or c1175. *tw06/17/1997
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
BC025197020101/02/199751084Abs indicator illumination with dtc c1095. *jd06/27/1997
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
9919409/20/19996090082Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt03/06/2000
985A1103/18/1998601009Service tip information regarding elimination of sanding rotors and drums. *yc06/17/1998
BC014497020101/02/199751044Residual brake pressure on the rear brakes of a 1996-1997 taurus or sable, make sure to support the rear control arms to remain at the normal ride height position. if the rear contral arm on the drivers side is allowed to hang all the way d06/27/1997
BC101239702001/02/199751187Residual brake presure on the rear brakes of a 1996-1997 vehicle, make sure to support the rear control arms to remain at the normal ride height position- support during lifting process. *jd06/27/1997
9622210/21/199650941Brakes - elimination of sanding rotors and drums - service tip. *tw06/17/1997
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
981401/19/1998605562Subject regarding the availability of hub-mount brake rotor machining equipment. *tt07/09/1999
985A503/18/1998601003Hub-mount brake rotor machining equipment from rotunda is now approved for warranty and service use. *yc06/17/1998
BC076296101610/16/199650398Repetitive thumping/knocking noise proportional to wheel speed when braking. *tt04/24/1997
SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT
0217609/02/200210008580Lamp-brake-invadvertent disabling of brake shift interlock. *mj08/05/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - ANTILOCK
09/06/200007/01/2000
 No summary
211/01/1999
 When we first bought the car we discover shortly after it had been badly recked they did not tell us took it to a body shop and they had a whole new front end on several peices of glass was still in the car has had a popping niose since we bought it they keep saying they dont hear it they kept it so long each time we took it to them we had a engine put in it after not even a year have had several problems and there is no warranty so we pay for every thing but it has been a lemon ever since we bought it the car lot tried to say they didnt know it had been very badly wrecked didnt take any off the price after we found out and the door doont even line up right.
09/07/199904/01/1997
 Abs pump failure dealer estimated cost to repair $ 1,500.00. ford refused any financial help with the problem
SERVICE BRAKES, AIR - SUPPLY - HOSES, LINES/PIPING, AND FITTINGS
10/03/20041
 While driving traffic light was changing, went to pump the brakes, the brakes failed. the only way to stop the vehicle was to pull the emergency brake lever. brake line completely rusted from the front to the back. *ak
SERVICE BRAKES, HYDRAULIC
08/17/201154500
 I heard rattling in the front of the vehicle towards the wheels of the car. i assumed that it was my brakes needing replaced. i took it in for regular maintanance to have the brakes replaced at which time they did a diagnostic on the brakes, they were still good and found that my automatic braking system had failed (hydraulics that actually push the brake pads down), thankfully i was not on the highway going 55mph like i usually do when this happened. ford needs to recall the entire braking system of the ford taurus gl station wagon according to all the complaints that i have seen also keeping in mind most of the complaints were over 100,000 miles. someone will be killed due to this failure. god forbid there might be children in the vehicle when it happens. ford step up to the plate and fix this problem now!! it is going to cost me $2100.00 to have the pump and hydraulic system replaced and this is not an exageration. i depend on this vehicle and can not afford to be with out it....:( as far as i am concerned one complaint should warrant a recall. lives are at stake.
10/28/201077387
 Brake line burst. control became nonexistent. got very lucky bringing it home, although i did run into the back of my garage (because the brakes didn't work).
11/28/20091120001
 1997 ford taurus (1996-2005+) brake line failure. the brake lines to the rear of the car have a corrosion problem under the drivers seat, under the car. the lines corrode severely and then burst under pressure. all braking is lost after the fluid leaks out. steel lines were not protected from moisture and have plastic shield that traps water. *tr
04/07/20091200001
 Complete and sudden brake failure. placed foot on brake pedal to reverse car out of parking spot. (would have caused severe injury/damage had i been at highway speed or city maneuvering). pedal went to floor and brake fluid puddled under the car. had car towed to repair facility and brake lines were repaired. mechanic said ford's plastic bracket allowed water/dirt/salt to accumulate and rust through lines. *tr
02/07/2009897001
 While driving for a fuel fill-up on a heavily-traveled allegheny co (pa) four-lane road (speed approx. 30-35 mph), traffic heavy, i experienced, without prior warning, a sudden total loss of all braking effectiveness. i followed a ford f-250 pickup into the gas station lot and brought my car (1997 ford taurus sdn, 90,000 miles on odometer) to a stop by smashing into the back of the truck. no one was injured. there was extensive damage to the front end of my car; inconsequential damage to the heavy-duty steel rear bumper of the truck. a sizable puddle of brake fluid was observed forming under driver's side fr door of my car, caused by sudden catastrophic rupture of one or more hydraulic brake lines on my car, resulting in total loss of all braking power. my car is now under repair to replace all rusted-out or corrosion-compromised brake system components. what if, instead of 5:15 pm on a saturday, this catastrophic loss of brakes had occurred at 3:15 pm on a school day, with a school bus in front of me disgorging half a bus load of school kids crossing the street in front of me? believe me, the flashing red lights of the school bus would not have caused my car to stop. in over 50 yrs of driving, this is the first time i ever experienced a brake line failure, and i routinely drive a car for 10+ yrs. have the auto mfgrs been permitted to squeeze a few more pennies of profit by adopting a cheaper, less corrosion-resistant grade of steel for the vehicle brake lines? is not the braking system of my '97 supposed to have a redundancy feature to retain some braking effectiveness in the event of loss of one of the lines? the manager of the repair shop where i took the car tells me that brake line replacement has become an increasingly common repair in this part of the snow-and-salt winter driving belt. *tr
03/07/2008123100304/09/1999
 Tl*the contact owns a 1997 ford taurus. the contact noticed a strong gasoline smell and noticed gasoline on the ground under the vehicle. the mechanic stated that three failures were present: the fuel tank, a coolant leak, and brake line corrosion. there were no warning indicators prior to the failures. the vehicle was repaired. the contact would like ford to reimburse him for the cost of the repairs, but they refused. the failure mileage was 123,100 and current mileage was 123,900. updated 04/02/08. *lj
07/15/200478000108/15/1999
 The car was parked. i started the car, stepped on the brakes and it went to the floor. i looked under the car and saw oil leaking about a foot forward of the drivers side rear tire. *la
03/15/20027200
 Cracked forward piston in trans. i have a`97,,,wasn`t that problem fixed?
08/15/200363941
 Service engine light will not turn off...transmission has been replaced and repaired and is now needing repair again...tires from normal wear...brakes from normal wear...
58000110/25/1997
 The vehicle experienced grinding noise on the rear passenger side. the brake rotors could not be resurfaced because they were too thin. the consumer felt that the elimination of the warning indicator on the rear brake pads could pose a hazard because sudden brake failure could occur without warning. *ph *cb *nlm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/24/200614000202/04/2006
 Dt*: the contact stated while attempting to apply brake pressure at 65 mph the brakes went to the floor. when hitting a bump the brakes bounce and the check engine light illuminated. the vehicle was taken to an independent repair shop for inspection. the mechanic replaced the front and rear brakes and the engine light sensor. the manufacturer was alerted.
02/10/20052
 I have experience the same lost of power steering and brakes,i have also notice that when i turn my wheel it makes a squeaking sound.had the car checked was told it needed to be lubed.had it lubed car is still doing the same thing.a coworker has a 1997 ford taurus like my car and they are experencing the same noises. please advise if this problem is common. *ak
07/01/20041
 While driving and upon pressing the brakes vehicle accelerated. the only way consumer could stop the vehicle was to put the vehicle in neutral. however, the last time she did that the vehicle accelerated at full speed. there were no accidents or injuries. took vehicle to the mechanic. however, the problem recurred. *ak
 While driving, without warning, engine check light/ abs light on dashboard illuminated. consumer was referred to dealer ship or manufacturer.*ak
09/03/2001106/01/2001
 A/c compressor seized causing drivebelt failure and loss of steering, alternator, and power brakes. *ak
02/01/2001111/24/1999
 Brake system functions erratically. dealership has not examined vehicle. there is a wire located right above brake pedal, if this wire is moved or touched, brake system fails to function. *ak *slc
03/17/2001106/01/1999
 Dealer claims no problem found but brakes absolutely failed. *ak
10/01/2000107/01/1998
 Vehicle would hesitate & wouldn't stay running. wires for fuel pump had rubbed against flex hose, causing it to expose the wires & short out. dealer cold do nothing because no recall. *ak also the cv joints failed and the transmission pan cracked. the brakes vibrated causing the steering to vibrate terrebly. the vehicle, the consumer says, must be defective. *yh
09/05/2000
 Consumer was traveling about 15mph and ran over a puddle of water, and fronts wheels locked up. there was a horrible of noise, and battery lights came on. dealership was aware of problem.*ak
07/12/2000206/01/2000
 Dear general, on 6/17/00, i purchase a used vehicle from germain big lot, naples, florida. the vehicle purchased was a 1997 ford taurus gl, vin# 1falp52u0va144113. on the date of purchased, during my test drive, i question the saleswoman about the feel of the brakes. her reply was that i was used to disc brakes and that the taurus had anti lock brakes and i would get used to the feel. upon applying the brakes, they would pulsate and the car would experience some vibration. i purchased this vehicle in good faith and under the assumption i would get used to it. the sales person also informed me that the car had just less than 25,000 miles and that it had factory warranty up to 36,000. *ak
02/13/2000102/01/1997
 While driving at approximately 45 mph consumer applied brakes to come to a gradual stop and brakes completely failed, there was no resistance . with full pressure on brakes, vehicle kept going about 200 yards before vehicle stopped, resulting in an accident. dealer cannot determine the cause. *ak
11/23/1997105/01/1997
 Driving at 55 mph i applied the brakes lightly and the car started to accelerate, i stepped on the brake pedal but it would not slow the car at all and it was hard to steer , the steering wheel seemed to try to pull to either side, back and forth but i kept it going as straight as i could,then the abruptly pivoted 180 degrees about the left front wheel and the car slid sideways accross the right lane and hit the guardrail with the left front corner and left side of the car. *ak
07/21/1999
 Rear wheel cylinder is leaking , causing loss of brake fluid, which could lead to brake failure and a vehicle accident. can nhtsa provide information on this matter. *ak
06/05/1999308/01/1998
 Many problems since purchase, very disatisfied, car was not checked out prior to sale, car was missing basic fluids, car had lights out which i was ticketed for, car was running horrible needed brakes, also needed what was thought to be a tuneup but car continued to run horrible which looks to have turned out to be engine problems which led to replacement of engine. *ak
06/03/1998204/01/1997
 Brakes failed.
05/18/199802/01/1997
 Since purchasing car it has had a popping sound when braking and turning.
1
 Anti lock brakes locked up resulting in an accident.
03/12/1998
 While driving the steering locked up and there was no steering in the vehicle. tried to turn the wheel and there was no reaction in the wheel. so the driver tried to apply the brakes and there were no brakes in the vehicle. this problem happened all of a sudden. *ak
10/15/19973
 During panic braking, pedal goes to floor without immediately engaging brakes; causes increase in stopping distance; almost caused crash. not checked by dealer. *ak
08/13/1997
 Consumer was trveling about 10 to 15 mph and upon depressing the brake pedal, the pedal went to the floorboard, resulting in extended stopping distance, causing consumer to have an accident. *ak
06/22/1997
 When applying the abs brakes in a sudden stop with wet conditions, the vehicle brakes failed to stop the vehicle. please describe details. the vehicle involved was a rental car. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
04/05/2004270001712/01/1999
 While driving at any speed abs light appeared on the dashboard. consumer took the vehicle to the dealership for inspection. *ak the check engine soon had also come on. the consumer stated that the lights would come on intermittently, both at different times. *sc
03/22/2000902
 The dashboard is separating in layers from the frame of the instrument panel. there is tsb 00203 concerning this problem. also, the consumer is having problems with the abs light coming on and staying on. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
03/03/1998103/03/1997
 Abs right rear sensor control module failed. mgm
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
08/01/20010
 Consumer was traveling about 55mph on highway and another vehicle jumped in front of him. he went to apply brakes and pedal went all the way to the floor. dealership was aware of problem.*ak
06/26/2000107/01/1997
 Brake problems. *slc
107/01/1997
 Brakes turned once and are not responding well. yh
07/08/1999407/01/1997
 Brakes locking up. nlm
11/21/1998
 Whenever the brakes are applied, it would have high idle & acceleration. would have to keep foot on brakes to maintain stop. had taken to dealer several times for high acceleration & idling, but problem is never found. *ak
 When appyling brakes on wet or dry pavement the front and rear wheels lock up, causing the vehicle to skid or slide. cause unknown. dealer cannot identify the problem. please give any further details. *ak
09/25/19972
 Was traveling aproximately 10mph when front suspension started squeaking. had part of the braking system replaced prior to suspension squeaking. *ak
 When appyling the abs brakes on wet pavement the pedal trvaels to the floor, causing extended stopping distance. please give any further details. *ak
04/13/199811/20/1997
 When applying brakes, the pedal went to the floor and brakes failed to stop the vehicle, causing an accident. please provide further details. *ak
12/17/19973
 While driving vehicle about 35 mph the consumer stepped on the brake pedal to stop vehicle, according to consumer, the vehicle stopped, but there was a lot of vibration on the steering wheel. the consumer had taken the vehicle twice to dealer already, and she will take it back one more time the next day. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
01/02/2002
 When brakes are applied vehicle will shimmy, almost causing loss of control . *ak
10/01/2000
 While applying the brakes from between 65 to 45 mph there is a serious shaking felt through the steering wheel and column. there is also a problem with the automatic door locks not working when the car is put into motion. that really concerns me having three small children. the interior dome light also doesn't shut off as it should.*ak
4
 Brakes keep warping. materials that are used for brake pads cause rotors to overheat & become warped. every time brakes were applied vehicle would shimmy. taken vehicle to dealership 4 times & mechanic can solve the problem.*ak
07/12/2000206/01/2000
 Dear general, on 6/17/00, i purchase a used vehicle from germain big lot, naples, florida. the vehicle purchased was a 1997 ford taurus gl, vin# 1falp52u0va144113. on the date of purchased, during my test drive, i question the saleswoman about the feel of the brakes. her reply was that i was used to disc brakes and that the taurus had anti lock brakes and i would get used to the feel. upon applying the brakes, they would pulsate and the car would experience some vibration. i purchased this vehicle in good faith and under the assumption i would get used to it. the sales person also informed me that the car had just less than 25,000 miles and that it had factory warranty up to 36,000. *ak
10/01/1999110/01/1997
 Shimmy in steering column during braking indicated that the braking system needed repair. pads replaced and rotors turned at 55000. steering column would groan intermittently when turned to right and then returned to center. dealer diagnosed problem as rack and pinion assembly needing replacement. would not performa under warranty. car only had 58,000 miles (way too soon!)
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
01/18/1999167751
 1997 ford tarus has brake problems. began with shaking of steering wheel when brakes applied at exits off of interstate. after 3 attempts from jan 99 thru oct 01 to get the local ford dealer to repair under warranty i had them semi- repaired at a local just brakes repair shop where i was told that calipers weren't releasing. still have brake noise as if calipers are not fully releasing. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
09/01/19981
 Brake pad return spring failed. mjs
01/22/1997101/02/1997
 Brakes pad failed.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
01/01/1999104/01/1998
 Engine is knocking as consumer accelerates with speed. *ak transmission have been replaced twice in 37ooo miles. front wheel bearing failed at 15000 miles. rotors failed at 24000 miles. *yh
01/01/1998304/01/1998
 Vehicle has been experiencing problem with warped rotors. rotors had been turned twice due to vibration but it reoccurred. dealer only wanted to turn the rotors again. manufacturer notified, and informed consumer that vehicle was out of warranty. any repairs would be done at consumer's cost. *ak *ml
06/01/1999110/15/1997
 While driving at 45 mph front brake rotors warped, and when applying the brakes, they shaked. dealer repaired the rotors. *a
3
 While driving at 60-65 mph the steering oscillates. the dealer is aware of the problem. the brake rotors were cleaned at 220 miles. at 600 miles the brakes were replaced. at 11, 959 miles the rotors were replaced again. the consumer is still expereincing a prolbem with the vehicle. *ak
06/01/1997
 Windshield wipers on passenger's side were stripped due to manufacturer's defect. dealer replaced windshield wipers. also, front brake rotors had to be replaced due to shaking in steering. provide further information. *ak
01/04/1997101/02/1997
 Brake rotors failed.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
07/21/1999
 Rear wheel cylinder is leaking , causing loss of brake fluid, which could lead to brake failure and a vehicle accident. can nhtsa provide information on this matter. *ak
06/01/19981
 Consumer started to hear grinding noises. rear wheel cylinders are leaking brake fluid, which could result in a loss of brakes. dealer cannot determine why rear wheel cylinders are leaking. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
12/15/200990000
 Tl* the contact owns a 1997 ford taurus . during brake application at 25 mph the pedal went to the floor. he had to use the emergency brake to stop the vehicle. a mechanic from a local repair facility stated that the brake line was leaking. no repairs were made. the failure and current mileages were 90000.
03/10/200843900103/14/1997
 Brake line failure. *tr
03/29/20051
 I am the owner of a 1997 taurus. approximately one week ago, the brakes failed completely while i was exiting off a highway; the pedal went all the way down to the floor. since i was relatively close to home, i drove cautiously back to my house, after which i called a tow truck the take the car to my mechanic. a couple of hours later i received a call from the shop informing me that the entire brake line system was rusted & rotted away and that the fluid had completely leaked out. the mechanic said in his 20 years he had never seen a brake line system rust so completely in such a young car. in fact, he said, it should basically last the life of the car, never needing to be replaced. after all was said and done, the job cost almost $800. i asked to see the old lines and couldn?t believe how rusted and rotted they had become. there was no protective sheathing on the lines. i feel that i should be reimbursed for these repairs since it should have never have happened in the first place. the mechanic did mention that he had recently been seeing a lot of young ford models coming in with the same problem or rusting and failing brake line systems. also, while searching the national highway traffic safety administration website for similar defects, i found complaints lodged about the rotting of the hard tubing, causing the brake lines to burst. in these cases, the cars were 1997 taurus?. my mechanic fixed the entire line system, completely replacing any old parts with new, custom made tubes. i kept the old tubing just so i can show ford what their cars are relying on for stopping. the entire job came to almost $800.*ak
07/01/2004201/01/2001
 Brake line burst on 2 different ford cars in same week! and in both cases it was rot, and in both cases it was the hard tubing, not the hoses. one a 1997, so it was only 7 years old. brake line rotted enough to burst during firm stop. the new abs style brake lines are dangerously thinner than the older style brake lines. they also seem to have electrostatic properties that cause premature rotting in some cases. the piece that broke was much more rotted than the other pieces attached the holding clips actually causes more rotting because water collects in the open space where it hold the thinner brake line. it is extremely dangerous that these brake lines are being made much thinner. also on the 1997 ford taurus the brake lines hang down lower than other suspension in the middle and present a hazard during winter when cars may be driven across frozen snow. ford engineers need to go back to school. brake line tubing walls must be made thicker. i have had many cars and driven them over 100k miles each and never had a brake line burst for rot before. this car broke at around 80k i think. date is approximate...i'm not going to look up the repair bill right now. ford could easily be number one if they stop doing stupid things like this.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
07/25/2002
 While driving 55 mph brake failed to operate. vehicle towed to dealer. they informed consumer master brake cylinder was the problem. feel free to provide any further information.*ak
02/15/2002
 Vehicle leaking brake fluid. brake light comes on. took to dealer, and replaced master cylinder.*ak
02/28/2001103/02/1997
 Master cylinder failed while slowing down for a stop, causing consumer to run through an intersection. consumer had to use emergency brake in order to stop vehicle. *ak *slc
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
 Whenever braking brake pedal linkages would fail to stop vehicle when needed.*ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
12/10/200490000209/10/2000
 Vehicle moving down a hill. power brakes and steering lost power,engine still running, but no power to brakes or steering. finally stopped vehicle with no incident. turned off vehicle and restarted, power to brakes and steering restored.*ak took to service.replacement was made to camshaft sensor. problem seemed to have been corrected, but returned about 6 mos. later...same circumstances,only in first incident, check engine light had been appearing intermittently.
12/01/1999
 Due to a defective sensor power brakes and power steering malfunctioned, causing the vehicle to run up a curb and into a building. there is a tsb bulletin on this safety problem. please provide further information. *ak