Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
1347211/01/1999610888For vehicles that require configuration of the electronic crash sensor moudle to settings other than the preset settings, the configuration instructions were omitted from the shop manual. *tt05/16/2000
99604005/01/1999606955Subject regarding electronic crash sensor (ecs) module location. *tt09/08/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/03/2005850001
 I bought the vehicle from this company. i expect that all parts be in safe working condition... i was in an automobile accident june 3, 2005 in which while traveling about 50 mph my car struck the side of a ford truck that had pulled out perpendicular into my lane. my car was wedged beneath the truck and the front end was demolished while the dash has evidence of moving back as well including the bruises on my knees and leg. my car was determined totaled and i am in therapy for my injuries to include portions of my body from head to toe. my airbag did not deploy!!! the vehicle was sold to me in less than safe driving condition as the airbag was one of many reasons i agreed to buy the car. ford should not allow the resale of their product unless it is safe. *nm
2
 Request for assistance in repairing 1998 taurus wagon.*mr the consumer experienced sudden acceleration while attempting to park the vehicle. this problem recurred when the vehicle was being parked at the dealer for a repair estimate. the consumer noticed that the vehicle horn and cruise control were inoperative and believes this may be caused by a defective clock spring. *nm
04/29/20021
 The vehicle was going 35mph and rearend anothe vehicle. the passenger and driver air bags didn't deploy. the dealer and manufacturer were not notified. please add more information.*jb
12/01/19992511/01/1998
 The dealership i purchased the car from replaced a battery on 05/20/00. after replacement of the battery, the airbag light came on. the service department said it needed a new airbag module. since this light had never come on before, i believed it had to do with the new battery replacement. i refused the installation of the new airbag module to see if the light would go off on its own. after three weeks it has not. i have an extended warranty which will not cover the replacement of the airbag module. my second concern is with the daytime running lights (drl). they have occasionally gone on and off while driving and have stayed on after the car has been turned off as well. i can make them go off by turning the headlamps on and off. the dealership can find no cause for this. *ak
01/03/20001
 No deployment of both air bags during frontal impact accident, resulting in injury. yh
 While traveling at 50 mph, vehicle was involved in an collision in which the vehicle rear ended another vehicle, neither the passenger side / driver side air bags deployed. there were no injuries. *yc
09/28/1999109/01/1999
 I was disengaging cruise control which was set at 62 mph to deaccelerate on a decline to maneuver curves in road. i applied brakes and they did not respond. car actually started to accelerate resulting in a crash against a guard rail. air bags failed to deploy and resulted in two injuries although not severe
AIR BAGS - FRONTAL
07/06/1999
 Front air bags on 1998 ford taurus did not deploy in head on collision.
06/01/200570000305/15/2001
 Dt: consumer was driving through mcdonalds when brakes failed, and pedal went to the floor. consumer looked out of car and saw brake fluid on ground. consumer walked to garage, and was told brake line was bent which caused it to rust. brake line was located on driver's side. consumer was told brake line went from front tire to rear tire. when brake went out the air bag light came on. light was yellow with picture of air bag deployed. also, consumer noticed that dash in vehicle on driver's side was separating. *ak
02/18/20051110001
 Consumer slid into a guard rail while traveling 20 mph in wet conditions. consumer struck the guard rail with force head on, and air bags did not deploy.*ak
 Consumer stated while traveling 25 mph was involved in a three car crash, and consumer's vehicle air bags did not deploy. *ak
 While driving at 25/30 mph vehicle was in a head on collision. upon impact, driver's side nor passenger's side air bags deployed, and seat belt didn't retract. driver sustained slight injuries.*ak
04/25/20031
 While driving 30 mph, the air bags deployed without impact. *jb
04/24/20031
 The vehicle was involved in an accident, and the air bags failed to deploy. *jb
03/04/20031000131
 The vehicle was involved in a frontal accident, and the air bags failed to deploy, the driver was injured. *jb
08/04/2002
 While traveling down a hill to avoid another vehicle consumer applied brakes and went into another vehicle. upon impact, airbags didn't deploy. dealership was aware of problem.*ak
05/19/20021
 While driving 35 to 40 mph on wet pavement, consumer hit a telephone pole and drivers airbag did not deploy until after consumers head hit windshield.driver was injured, and vehicle was totaled.*ak *mj
11/01/20011
 While driving approximately 30 mph, both frontal air bags deployed unexpectedly. driver was hit in the stomach and required surgery to correct internal injuries. dealership has not examined vehicle to determine reason for unexpected deployment. please provide any additional information / documentation.*ak
11/19/20011
 While driving, driver and passenger air bags deployed on their own. *ak the air bag deployment caused injuries and broke the windshield. it also damaged the sunviser and mirror. *yh
01/07/2002102/01/2001
 Vehicle was involved in a frontal collision at 30mph. upon impact air bags did not deploy. *ak one person was injured in the accident. *jb
08/16/1999104/01/1998
 Frontal collision airbags did not deploy, both cars totaled. *ak
06/09/2001
 Vehicle was involved in a frontal collision with a 1993 ford, probe. at an impact of 45 mph, both air bags did not deploy. dealer/manufacturer were not notified at this time. provide any further information.*ak
06/16/2000210/10/1998
 While waiting to make a left turn another driver hit consumer at about 50 mph, and consumer's airbags did not deploy.*ak
06/21/200010/01/1999
 Although i have stated my vehicle was going at a low mph, the vehicle that hit my back passanger side was going at about 45 mph for impact, at which point my car was sent spinning around, and both airbags did not deploy. my car was still running when it came to a stop and i had to manually shut it off.*ak
01/03/2000203/01/1999
 No deployment of both airbags during head on impact at 35 mph, injuries due to failure. *mjs
11/16/1999
 While driving 30mph & another vehicle entering from side road in front of taurus,stopped. driver of taurus applied brakes quickly, but they failed and rearended vehicle in front. upon impact with other vehicle, dual air bags failed to deploy. driver suffered head & leg bruises. *ak
10/23/1999
 During bad weather conditions (rain mixed with snow) driver applied brakes & vehicle would not slow down, causing loss of control which resulted in ancollision. upon impact, both airbags did no deploy which could have caused injury. also, steering failure. *ak
07/20/1999
 While driving at 40 mph stopped for sign, and while crossing over, going west, the hood bent, windshield broke and front left wheel broke from the frame ,and the consumer hit the steering wheel hard, and the air bags didn't deploy. *ak
 Consumer was involved in a 40 mph frontal collision in which the driver's and passenger's air bgas did not deploy. please give any further details. *ak
07/21/1999
 Consumer's wife was involved in a front end collision, and the air bags did not deploy, consumer's wife sustained injuries. *ak
06/04/1999
 Passenger's side air bag deployed unexpectedly, causing the vehicle not to respond to any of its function. also, brakes and transmission shifter failed; and key was stuck in the ignition, causing the vehicle to coast into a tree and then flip over. dealer has been contacted. *ak
12/26/1998110/01/1997
 Was driving vehicle & slid on patch of ice & hit a curb. both air bags deployed. no injuries. the lower control arm was damaged. *ak
04/23/1999112/01/1997
 Low speed brush with right front wheel caused air bag deployment with such force that right side windshield was shattered. passenger front seat unoccupied.
 Upon traveling at 50 mph ran over a fence and hit a tree, the air bags did not deploy. also there was a hole in the fender. dealer had not been contacted. *ak
10/21/1998
 Consumer's wife was in involved in an accident which totaled the vehicle. vehicle was struck on the driver's side front headlight, caused the vehicle to spin around and push the rear trunk lid into the vehicle, which struck the consumer's wife vehicle. both air bags did not deploy. dealer notified. *ak
AIR BAGS - ON-OFF SWITCH ASSEMBLY
02/23/1998102/23/1998
 Consumer is not able to get the approved airbag disconnect switch installed by the dealership. mjs
AIR BAGS - SIDE/WINDOW
01/19/2001108/01/2000
 On 01-19-01 subject vehicle was traveling at approximately 35mph when it struck the rear bumper of another vehicle. though my vehicle suffered substantial front end damage, neither the front driver side nor the passenger side airbag deployed. *ak
04/02/2000
 Vehicle was hit from right rear passenger's side door, going at a speed of aproximately 15 mph, and both passenger' side and driver's side airbags did not deploy. the defect was costing consumer to reinstall the airbags. *ak