Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
985204/13/1998601290Information on tire company telephone numbers for customer assistance. *yc07/17/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/18/20081275821
 I bought 4 new tires at sears on 10/31/06 .and i had a flat tire so i put air in the tire when i was done i could hear the air leaking out of the valve stem i could see the cracks in the stems and replaced it on 5/18/08 and a month later the same thing i replaced another valve stem on 06/16/08 . now i will have to replace the two front tires valve stems. *tr
09/02/2001105/01/1998
 Complete separation of tread from tire. tire remained inflated and i was able to pull safely to the side of the road.*ak (tiresize: p205/65r15)
06/28/2001106/01/1998
 On 6-28-01 i was on i-75 going north. my tire unraveled on me. my husband and a state trooper put on a spare. my husband had my tires rotated 2 months before. i have had 3 flats and tire replacements on my car. i called ford motor customer relations. nick (800-392-3673) told me ford has nothing to do with general tires. he transferred me to general tires (800-847-3349). eileen at general took the complaint and gave me a file #38421. i agreed to go to belle tire to have the tire inspected. eileen called belle tire. i took the tire to belle tire on 7-2-01. darrell at belle tire (313-271-9400) called general tire. jill at general told him a file should not have ever been made on my complaint and i should just take the tire back to where i got it. she was very abrupt and rude. i left.*ak
11/01/1999
 When brakes were applied vehicle and steering wheel/column would vibrate moderately to violently. dealership looked into this defect and replaced front rotors/ tires, and brakes. please provide any additional information/attachments.*ak
10/18/1999105/04/1999
 Rear brakes worn out and rotors needed turning causing noise ,also all tires needed replacement. yh
TIRES - TREAD/BELT
05/01/200137472
 While driving, the right rear tire tread separated. *ak all 4 tires blew out at highway speed.*ts *jb
05/01/20010
 Pe00 020 ; consumer was traveling on the highwat and noticed that vehicle started to vibrate. he was in control of vehicle and was able to coast to the shoulders. left front tire tread had separated from vehicle. it was goodyear tires. consumer will fill in more information then needed.*ak
10/24/20001
 While driving at 70 mph, the tread on the rear driver's side general tire came off. driver was able to control the vehicle. *cj
05/25/2000105/01/1999
 Front right tire was separating and still had plenty of tread replaced front two tires with the same general tires but worried that these are some of the tires that should be recalled with the other general tires that are being recalled now. *ak( dot number: )