Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
1408704/01/2000613729Some vehicles may exhibit diagnostic trouble code p1518 and/or p1519, related to intake manifold runner control (imrc). **mr07/28/2000
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
9915107/26/1999608430Concerns with slow fuel fill at or above 3/4 of a tank / fuel fill nozzle clicks off, slow fuel fill below 3/4 of a tank / continuous fill nozzel clicks off, fuel gauge does not update after fuel fill, and the low fuel light illuminates wit11/30/1999
570603/01/1999605195Conditions on slow fuel fill or fuel gauge comes off full too quickly. *tt06/03/1999
FUEL SYSTEM, OTHER
039805/12/200310002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt09/17/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
05/25/2008117400
 Tl*the contact owns a 1999 ford taurus. the contact stated that the service engine soon light illuminated on the instrument panel. a mechanic replaced the oxygen sensor; however, the light still illuminated. the contact was informed that there was a misfire on the #6 cylinder. in addition, there was a lot of smoke when the vehicle was started. he took the vehicle to a mechanic and they stated that the possible cause of the failure was antifreeze entering the motor. the mechanic also suggested that there was a potential issue with the head gasket, which would cost between $1,500-$2,500 to repair. also, the vehicle would not decelerate if the contact removed her foot from the accelerator pedal; therefore, he would have to apply the brakes instead. the mechanic informed him that the vehicle would coast due to the cruise control. the contact also experienced issues with the fuel system using more gasoline than he believed was necessary. for errands around town, the vehicle would use a half of a tank. the headlights had a dingy color on the inside. he attempted to get another lens cap for it, but could not change it because it was plastic. the contact would have to purchase another headlight to correct the issue. the manufacturer could not assist because the vehicle was close to ten years old. the contact also noticed that the vehicle would accelerate on its own and slip into another gear. lastly, there was an issue with the instrument panel gauges dimming intermittently. the current mileage was approximately 118,000 and failure mileage was 117,400.
02/01/20022743013
 1999 ford taurus is suffering from electrical problems. *mr the vehicle would shut off with no warning, the locks on both doors were off and would have to be played with to get them to open at times, the headlights were inoperative, also the dash lights were inoperative behind the gas gauge/radio/heating/ac/clock/and speedometer, the rpm gauge was delayed at start, the passenger door made noises when opened and closed, the wipers were intermittent, the turn signals were intermittent, the brake light had come on, the vehicle would not start in the morning but would start at night, the vehicle was sluggish and had poor gas mileage. the vehicle was taken in due to defective relays which were replaced. the vin# on the vehicle and the vin# on the sticker were different. *scc *jb
801
 Consumer began to smell gas fumes, took vehicle to dealer, and dealer stated that the smell would fade away. *ak
06/01/1999
 Consumer was not able to fill tank to read full, it wlways cut off. dealer replaced fuel pump, and filler cap. currently, vehicle will not shut off when filling gas tank. fuel will spill on consumer and ground. also there is a high pitched sound when driving, dealer claims he cannot hear that. *ak
08/27/2000410/01/1999
 I have had my taurus at the shop now 4 times. there is gas leaking out of my car everytime i fill up. i was told that i was over filling the tank, but that's crap. i am a working mother of 3 and i have to depend on my car. it is a real inconvience that i have to keep taking this car back and forth to the shop when it is only 9 months old. ford should be willing to replace this car out of good buisness. i'm sure the president of the company would not like for his wife to have to drive a car with this problem or his children. this is only my second ford car, and with this experience under my belt, you can best believe that i will never purchase another one. it is my hope that the president of the company sees and reads this complaint.
07/28/1999
 Gas gauge wasn't working properly. it was showing that there wasn't any gas in the vehicle although tank was half full. dealer replace gas gauge. also consumer can can smell gas fumes. *ak
FUEL SYSTEM, GASOLINE - DELIVERY
06/19/2002
 While driving there was a squeaking noise, power steering went out. also, a fuel leak.contacted dealer.
 Will not accept fuel. *ak
11/04/1998210/01/1998
 Fuel pump failure - no start
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
06/16/2003540004
 While driving at 20 mph consumer heard a noise near the engine compartment, and it became hard to steer. consumer took the vehicle home and called a mechanic. the mechanic examined the vehicle and determined that power steering pump needed to be replaced. fuel pump had been replaced four times since ownership of the vehicle. *ak
1
 While driving vehicle stalled. after inspection consumer was told that the fuel pump needed to be replaced. *ak
09/12/2003423202
 Fuel pump failure. 2 times. first time after 3 hours i was able to get car home. 2 ed time i had to have it towed to dealer. bill was over $ 600.00 with towing. call to ford 800# listed on this site and they said no recall and no recourse as of now..
03/25/1999103/01/1999
 Car stalled during accelleration and would not restart. towed to nearest ford dealer. day after was informed that the gas guage failed and is stuck at half a gallon but car did not have any gas. also was told that fuel pump failed. no warning indications whatsoever prior to car stalling in rush hour traffic and is considered a safety hazard.
03/25/2002103/01/1999
 Was driving for approximately 5 minutes before vehicle just quit. tried starting it back up and the symptoms were similar to what it would be if it had run out of gas but it had a half tank full. was towed to the dealer and told that the fuel pump is the problem. this is definitely a safety hazard when the car unexpextedly stalls out in the middle of busy rush hour traffic. nlm
03/16/2002203/16/1999
 While driving 25 mph vehicle stalled but consumer stated had ran out of gas without knowing because the vehicle gas gauge was registering at a half of tank. vehicle would not restart after putting fuel in vehicle. took to dealer and dealer indicated the fuel pump had burned up. *nlm dealer states that with 2? gallons of gas the fuel gauge was reading ? tank, replaced fuel gauge assembly. *yd
 After filling vehicle with gas about three gallons of fuel leaks from under vehicle due to defect within fuel pump. please give any further details.*ak
06/01/1999
 Consumer was not able to fill tank to read full, it wlways cut off. dealer replaced fuel pump, and filler cap. currently, vehicle will not shut off when filling gas tank. fuel will spill on consumer and ground. also there is a high pitched sound when driving, dealer claims he cannot hear that. *ak
08/02/1999
 While driving vehicle stallled unexpectedly which could result in a crash. dealer replaced wiring and fuel pump, etc. please provide further information. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
06/13/20051050001
 Dt: on 06/13/05 car caught on fire in the garage. when driver was turning on the car smoke came from under the hood. driver told her husband, and as husband came out to the vehicle, he saw flames coming from cracks in the hood. by the time the fire department arrived the garage was on fire along with two other garages, on left and right side. there was an arson investigator, who reported that it was due to the fuel system. the sheriffs department of lakewood issued report # 105-15803-1331-445. the fire department investigator located out of newhall owner has the phone number and names of the investigators. *ak
11/19/2003900001
 When applying the gas vehicle stalled. the gas line was replaced, the engine had been tuned, and the vehicle continued to stall.*ak
07/01/2001208/01/2000
 I complained about this car the day i bought it. i told them it was a lemon and i wanted my money back. the dealer refused. from the day i bought the car (one year ago) it is has been in the shop for a total of over 8 weeks. it has had replacement transmission, catalytic converters, gaskets, pumps, hoses, filters and it still does not run. it doesn't start properly, if it starts at all. it stalls in reverse and initital shift into drive does not run smooth. the wiper fluid does not come out. the car rattles and sounds awful . the car is under manufacturer warranty and they won't fix it. the car is a lemon there is something fundamentally wrong with it and it can't be fixed. ford knows this and they won't take it back.
07/01/2001208/01/2000
 I complained about this car the day i bought it. i told them it was a lemon and i wanted my money back. the dealer refused. from the day i bought the car (one year ago) it is has been in the shop for a total of over 8 weeks. it has had replacement transmission, catalytic converters, gaskets, pumps, hoses, filters and it still does not run. it doesn't start properly, if it starts at all. it stalls in reverse and initital shift into drive does not run smooth. the wiper fluid does not come out. the car rattles and sounds awful . the car is under manufacturer warranty and they won't fix it. the car is a lemon there is something fundamentally wrong with it and it can't be fixed. ford knows this and they won't take it back.
10/11/2000207/30/1999
 Every time consumer attempts to fill the vehicle with gasoline the automatic shut off on the gas pump would keep clicking off as if the gas tank was full when in fact it was not, at times it may take up to 10 minutes to fill the vehicle. nlm *slc
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
10/07/200205/01/2002
 Problems with car since day one. began with wipers turning on by themselves, spoke to mechanic, said it was nothing to worry about. then the car kept refusing to switch gears (second to third), the speedometer would quit and car died on side of road several times. along with this problem, the brakes squealed very loud. called dealer, would not help, sent me to ford dealer (dave goulds). replaced speed sensor, scraped rust off brakes and said they may continue to squeal, they do! the car picks up speed from no where, specially when coming from a stop. very scarey, refuse to let my daughter drive because of it. now the power steering is making a horrible hum and i have lost power steering on several occaisions. added fluid, the next day it looked like cocoa bubbling out. i contacted the gould ford dealership and i have to bring it in tomorrow. i am afraid to drive it and he tells me that my extended warranty most likely won't cover the repair (they didn't cover the speed sensor either). i bought this car at a local company after a severe accident, it was traumatizing to get back behind the wheel, but this car is like a rolling death trap, why isn't ford recalling them? mr
07/05/200206/01/2002
 Camber on vehicle is factory adjust. *aki the only way to re adjust and the place where i took it said that he has seen new one like that come in
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
05/01/2005132200101/28/1999
 Gas tank rusted through, and leaking.
11/02/20041
 The consumer took the vehicle to the repair shop for routine maintenance. the mechanic informed the consumer that a hole was inside of the gas tank which was leaking gas and it needed to be replaced. please fill in additional information. *jb
03/25/1999103/01/1999
 Car stalled during accelleration and would not restart. towed to nearest ford dealer. day after was informed that the gas guage failed and is stuck at half a gallon but car did not have any gas. also was told that fuel pump failed. no warning indications whatsoever prior to car stalling in rush hour traffic and is considered a safety hazard.
03/25/2002103/01/1999
 Fuel guage on instrument panel failed which in turn caused me to drive vehicle until gas was empty which in turn caused the fuel pump to fail. dealer will not work with me on the cost to repair this. i feel it is unfair that i have to pay $700 to get all these repairs done when it was ford's fault in the first place. if the fuel guage on the dash would have been working properly then i would have known i was running out of gas and the fuel pump would have never been damaged. nlm
08/01/2000
 Possible fire hazard. no safety defect listed. *ak
03/01/200106/01/1999
 My taurus leaks fuel after filling the tank. the dealer replaced the rollover valve, vapor canister and evaporator solenoid and a hose clip on march 1, 01. in october 2001 i again noticed fuel dripping from the tank area after refuelling. the dealer is ordering a new tank. ford tech hotline says there may be another defective rollover valve inside the tank. this poses a safety hazard which i believe should be reported.
06/10/200104/01/1999
 I am unable to fill the car with gas. i took the car to the dealer lafres ford first appointment on 6/21/01. the dealer asked me to take the car at the end of the day. they order a part which is not on stock. i was told to slowly fill with gas. will contact me when they receive the part. when i took the car to fill it, it took me over half an hour for half tank 'extremely slow'. after contacting them the following week, i got an appointment to replace the part for 7/2/01. i left them the car for this part and also for 15,000 miles service. i picked the car at 2:30 p.m. and the invoice showed replacement part 'xf1z-9034-aa' pipe assy-fuel. when i went to fill the car with gas i experienced the same thing. i took tha car back to the dealer after 5 minutes. i was told that they have to consult engineering an ford for authorization to replace the gas tank. today on july 6, 01 i got a message on my answering machine that the car is ready for pickup. when i went to pick the car, i was told that ford did not authorize the tank replacement. they can not help me. they gave me a print of case # 12455 which explain a problem with 1999 taurus/sable slow fuel fill. i don't know what to do as i can't live with this extremely slow filling the car with gas. p.s.: the car is still under the factory warranty and i also have extended warranty.*ak
11/15/1999409/04/1999
 Vehicle stalls when gas tank is less than 1/4 filled and only when driving up a steep hill. dealer has looked at this 4 times. they can't find the cause. ford regional office in san francisco says this is normal.*ak
02/24/19992
 Design flaw of the gas tank assembly causing consumer to overfill tank also tank registers improper gas tank indication, repaired on one occasion however continues to experience problems. *mjs
06/04/1999104/01/1999
 Driver reported fuel guage stuck on full. when taken to dealer, repair order shows instrument panel fuel guage replaced, but when tested fuel guage still inop. repair order shows finally testing found missing ffv sensor module. installed module. repair order also shows wiring diagram was incorrect. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
03/03/20001
 The vehicle did not pass emission testing due to fuel cap seal failure. the problem reoccured a year later and the consumer believes the vehicle has a design flaw. *yh
06/01/1999
 Consumer was not able to fill tank to read full, it wlways cut off. dealer replaced fuel pump, and filler cap. currently, vehicle will not shut off when filling gas tank. fuel will spill on consumer and ground. also there is a high pitched sound when driving, dealer claims he cannot hear that. *ak
FUEL SYSTEM, OTHER
03/16/2002203/16/1999
 While driving 25 mph vehicle stalled but consumer stated had ran out of gas without knowing because the vehicle gas gauge was registering at a half of tank. vehicle would not restart after putting fuel in vehicle. took to dealer and dealer indicated the fuel pump had burned up. *nlm dealer states that with 2? gallons of gas the fuel gauge was reading ? tank, replaced fuel gauge assembly. *yd
12/01/1999
 Fuel level indicator does not properly indicate fuel level; level has been indicated as almost empty, but fill-up took only 5 gallons; other times, indicates almost full, but needs lots of fuel. *ak
09/13/1999
 Gas gauge indicator misreads the amount of fuel in the vehicle. gauge varies by a half of a tank between uphill and downhill. with six gallons of fuel the vehicle can run out of fuel while going up hill or when parked on an incline. the dealer has been notified. *ak
07/28/1999
 Gas gauge wasn't working properly. it was showing that there wasn't any gas in the vehicle although tank was half full. dealer replace gas gauge. also consumer can can smell gas fumes. *ak