Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 98241 | 12/07/1998 | 604053 | Diagnostic service tips on passive anti theft system ( pats ). *yc | 03/16/1999 | |
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 6219 | 05/01/1999 | 6091665 | Some 3.0l 4-valve duratec engines only may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt | 11/09/2000 | |
| 12712 | 05/01/1999 | 6091688 | Some 3.0l 4-valve duratec engines may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt | 11/09/2000 | |
| 6219 | 05/01/1999 | 607065 | Some vehicles may exhibit steering noise / reservoir fluid swirling / reservoir fluid overflow. *tt | 11/03/2000 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 12570 | 03/01/1999 | 6091815 | Some vehicles may exhibit front outer tie rods squeak and / or pop noise over bumps and / or turning. *tt | 11/15/2000 | |
| 5897 | 03/01/1999 | 605254 | Experiencing a squeaking and / or popping noise from the front outer tire rods. *tt | 06/04/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/19/2011 | 57213 | ||
| Got off freeway and made two left turns going down street with a slight bend to the right steering locked slightly turning to the right, continued till got out of the middle of the road. shut off car and restarted twice before steering lock released. | |||
| 05/19/2011 | 42470 | ||
| Tl* the contact owns a 1999 ford taurus. the contact stated the steering wheel was difficult to turn while driving at various speeds. the failure was more pronounced when making right turns. the vehicle was taken to an independent repair shop where the power steering fluid was replaced. approximately two weeks later, the failure recurred. the vehicle was taken to another independent repair shop where the contact was informed that something was blocking the path of the power steering fluid within the power steering fluid's reservoir. the power steering fluid was again replaced. the failure mileage was 42,470. | |||
| 05/19/2011 | 42470 | ||
| Tl-the contact owns a 1999 ford taurus. the contact stated the steering wheel was difficult to turn while driving at various speeds. the failure was more pronounced when making right turns. the vehicle was taken to an independent repair shop where the power steering fluid was replaced. approximately two weeks later the failure recurred. the vehicle was taken to another independent repair shop where the contact was informed that something was blocking the path of the power steering fluid within the power steering fluid's reservoir. the power steering fluid was again replaced. the failure mileage was 42,470. sm. | |||
| 02/01/2010 | 127000 | ||
| My 1999 ford taurus has power steering rack and pinion issuses. the car makes whining noises when turning, the steering gets tight after a few minutes of driving. the fluid ozzes out of pump out of cap.can cause a crash it jerks the wheel a little bit also. ive looked this problem up on internet and theres alot of the same issue with their cars.there should be a recall notice for so many of the same issues | |||
| 07/01/2004 | 98000 | ||
| When following behind a semi truck or a pickup pulling a trailor the turbulance from the truck or trailor causes my 1999 ford taurus se to shake violantly and is hard to control. | |||
| 03/15/2003 | 33858 | ||
| Heat only operated on max. bought repair manual and repair part and fixed it myself. (vehicle was 1 month out of warranty and dealer would not help). steering gear failed. (vehicle warranty was under mileage but over on time. (dealer would not help with parts or labor even though they knew the part was defective). | |||
| 10/15/2000 | 38797 | ||
| Front brake rotor warp alot at lease a set a year transmission shifts rough at times steering is stift pulls to the left hard sometimes, think it might be something with the transaxle? | |||
| 06/15/2003 | 82500 | ||
| Swaybar endlinks are junk but dealer insists oem only way to go. aodx transmission kicks in and out. now experiencing p0500 code (faulty speed sensor)? rear brakes have always squeeled (even with oem pads) have had two apparent blowouts of pass side seal in rack. | |||
| 03/12/2003 | 1 | ||
| Hile driving steering wheel would be hard to turn. dealer notified.*ak | |||
| 05/05/2003 | |||
| Consumer states this second time the rack and pinion is broke. dealer notified nothing they can't do. please provide further information. | |||
| 03/25/2003 | 39500 | 08/15/2002 | |
| Car made grinding noise while turning. progressively got worse. had car checked and needed power steering rack replaced. mechanic said it was failing, at less than 40,000 miles. bought car used at 35,000 miles. ford needs to recall the power steering unit as it is obviously a bad design. called ford and explained situation, but to no avail... | |||
| 02/24/2003 | 36238 | 0 | 07/31/1999 |
| 1999 ford taurus lost power steering, pump and rack needed to be replaced. the car had 36,264 miles, warrenty was up at 36,000. we thought this was a safety issue, contacted ford and they were not overly concerned. we also thought they should reimburse some of the $1400 cost to replace the parts. | |||
| 09/28/2002 | 1 | ||
| The consumer was driving when he heard a loud squealing noise under the hood. the steering had become hard to steer due to power steering pump and steering gear failure. *yh *scc | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 04/08/2004 | 76000 | 1 | |
| While driving 2 mph steering wheel locked up. vehicle was towed. dealership was notified, but did not resolve the problem. *ak | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 10/31/2001 | 1 | 07/13/2000 | |
| Power steering fluid leaking into rack and pinion dust boot. vehicle taken to an independent repair shop for repairs. *ak dealer replaced power steering rack and pinion and power steering fluid, due to faulty rack and pinion steering gear box. *tt | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 03/01/2002 | 1 | 03/01/2000 | |
| First noticed problem 3/01/02- all of a sudden car was hard to turn and making noise. when i got home, my husband filled power steering fluid- it was low but not empty. seemed to do ok for a couple days- no noises or major difficulty turning. problems started again only worse, noticed when we turned the car off fluid leaking from somewhere. we took the car to a firestone dealer, who called us back, and advised us to take the car to our dealership. they were not sure of the problem and thought best to take it to the dealership. also advised us to check into this problem further since the car was low in mileage. a friend suggested we look at your website to see if any other cars had this problem. we did and found 16 other 1999 taurus reporting problem with power steering. the next day car was taken to alderman ford, we explained the problem- told them about our findings on your website and the problem with the other cars. they said they would check into if the same problem found maybe could help us out with cost. three days later received a call saying it was the power steering rack- the same problem reported by others to your agency. they told us the best they could do would be do reduce the price by approx. $200. our final cost was still $820!!! we expressed our displeasure with this, spoke with service manager and general mangager. they said if such a known problem ford would probably have done something, and that they had not seen this problem before. we do not have maintenance records for the car, my husband does the maintenance himself and we have not documented it. we realize our mistake in this practice. however, i still cannot believe this problem is happening to multiple people and ford is doing nothing about it! i've had many fords, this is my second taurus...and after this episode will probably be my last. i realize the car is out of warranty, but this is a huge expense for a car only a few years old. i hope ford decides to take proper action on this probl | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 01/20/2004 | 89000 | 1 | |
| Upon starting vehicle consumer heard a noise. consumer checked the power steering fluid level and found out that the level was low. fluid was draining into the bellows, which was a rubber boot that protected the inner tie rod. consumer determined that a snapped ring was missing from the bellows. *ak | |||
| Power steering fluid is leaking. dealer inspecting vehicle. please provide further information.*ak | |||
| 10/31/2001 | 1 | 07/13/2000 | |
| Power steering fluid leaking into rack and pinion dust boot. vehicle taken to an independent repair shop for repairs. *ak dealer replaced power steering rack and pinion and power steering fluid, due to faulty rack and pinion steering gear box. *tt | |||
| 09/10/2001 | 1 | 03/01/2000 | |
| Vehicle experienced a loss of power steering fluid causing steering to be very stiff and hard to control. refilled fluid and it was okay for approximately 100 miles, then got low again. each time we filled it, it rapidly emptied, until we could not drive it more than 5-8 miles between refills. mechanic found that both sides of the rack and pinion were leaking into the dust boots, which were full to capacity with power steering fluid. whole rack and pinion unit had to be replaced. ford would not pay for repair at 46k miles, so we paid out of pocket. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 08/19/2005 | 48690 | 1 | 03/29/1999 |
| On friday, august 19, i heard noise in the right front of my 1999 ford taurus as i turned into a parking lot. as i left the parking lot, the steering seemed stiff and on hard turns there was noise. as a result, i took my car immediately to a local ford dealership. the attendant looked at the steering fluid and found it to be dirty and low. it was suggested that we try changing the fluid to determine if that would resolve the problem without costly diagnostics. by the time i arrived home (approximately 5 miles) the steering once again was noisy and stiff. since i was to be out of town until wednesday, i returned the vehicle to the dealership this morning (wednesday, august 24). the dealership determined that the rack and pinion steering and power steering fluid pump will need to be replaced at a cost of $1,100. the taurus has only 48,700 miles. as i looked at the dot website, i discovered 3 or 4 identical complaints on the 1999 ford taurus. one of these vehicles had 48,000 miles. | |||
| 02/26/2005 | 39612 | 1 | 07/01/1999 |
| Under 40,000 miles on my 1999 ford taurus and it has a power steering pump failure which causes no power assist to the steering, even after refilling unit with fluid. loud whine from engine compartment does not abate with fluid refill. problem came on suddenly and wife had difficult time driving home with children in the car. unit does now seem to hold fluid, but fluid pouring out the top of cap is evident, and whine is still present.*ak | |||
| 03/22/2004 | 109132 | 2 | 12/18/1998 |
| My 1999 ford taurus power steering pump and/or steering rack failed, causing me to have extreme difficulty to drive the car.*ak | |||
| 06/16/2003 | 54000 | 4 | |
| While driving at 20 mph consumer heard a noise near the engine compartment, and it became hard to steer. consumer took the vehicle home and called a mechanic. the mechanic examined the vehicle and determined that power steering pump needed to be replaced. fuel pump had been replaced four times since ownership of the vehicle. *ak | |||
| 12/20/2003 | 28460 | 1 | 10/27/1999 |
| Power steering pump seal had drastic leak. this caused the fluid to leak out and dramatically increase the effort required to stear the vehicle. such difficulty in stearing could have resulted in a crash.*ak | |||
| 09/02/2003 | 74500 | 2 | 08/30/2003 |
| Power steering squeaks and makes noises when turning corners. vehicle was taken to dealer, and consumer was told that power steering pump was not working properly.*ak consumer noted they wouldn't repair the pump at first, but after a few phone calls, they replaced it. it started to run fine afterwards. *ph | |||
| Power steering fluid is leaking. dealer is inspecting vehicle. please provide further information.*ak | |||
| 02/08/2002 | 1 | 07/01/2000 | |
| Failure of rack and pinion began 6 weeks prior to final failure. fluid filled boot not leaking out but emptying pump until final failure when boot finally leaked fluid while driving. was mechanic checked during failing period with no indication of leaking fluid or cause thereof. | |||
| 01/31/2002 | 1 | ||
| Dealer unable to locate a leak in power steering pump. *ak fluid was leaking in to the power steering rack and pinion unit, filling boots on rack. *jb | |||
| 02/07/2001 | 1 | 01/02/1999 | |
| Rack and pinion steering needed to be replaced due to failure/excessive wear. repairs being made at dealer. *ak consumer stated the power steering pump was leaking fluid into boots, causing rack and pinion to fail. *jb | |||
| 12/05/2001 | |||
| Power steering pump leaking fluid. dealer was notified. feel free to provide any further information concerning this matter.*ak | |||
| 06/25/2001 | 1 | 10/01/2000 | |
| When i started to back out of the driveway i noticed that it was hard to turn. so then i checked the power steering fluid it was empty so i filled it up and it leaked out as fast as i could put it in. when i had an estimate done they said it was the power steering pump and rack. *ak | |||
| 09/01/2000 | |||
| Due to defective power steering pump, while driving steering would lock up, and would have no steering ability at all. tow truck had to take vehicle off the road into the tunnel. please provide further information.*ak | |||
| 05/15/1999 | 9 | ||
| Driving on local road vehicle lost power to the steering. contacted dealer now for the 9th time they rebuilt the power steering pump. it broke after 3 days. it is back at the dealer.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 12/06/2004 | 1 | ||
| The steering wheel locked up. the consumer will take the vehicle to a mechanic for the repair of the rack and pinion. *jb......repair shop removed and replaced power rack and pinion steering gear, and bled power steering system. *ak | |||
| 11/29/2003 | 54500 | 2 | 01/04/2003 |
| Power steering failure- steering pump growling and whining was followed by overflow of power steering fluid around cap. repair shop replaced power steering pump ($200) which worked for less than 30 minutes before power steering assist failed again. repair shop is now diagnosing problem as rack and pinion seal leakage issue and recommending replacement at another $ 200+ for parts plus 2+ hours of labor. purchased this car 11 months ago with 26,000 miles on it. ford says it isn't their problem. i will remember that when i buy my next car!*ak | |||
| 06/12/2003 | 56334 | 1 | 12/09/2000 |
| There were steering power problems. while driving, the power steering had gone out, and the consumer was not able to drive the vehicle. the manufacturer was not contacted. *ak the problem occurred as the consumer had taken a yield to the right on the highway. the steering was stiff and difficult on turns, especially right turns. the front seal was found busted and leaked out of the cluster cover. *scc *jb | |||
| 04/18/2003 | |||
| When i purchased the car everything was ok. then within a 6 months the power steering went out... took it to a mechanic because the car wasn't covered under warranty anymore. the mechanic said it was not only the power steering but also the whole steering front end. they said the power steering pump going out was the result of the rest of the rack going out, since it's all hydraulic. well i got it fixed for 600.00 and low and behold 6 months later the same thing went out again. i went through this site and found several people talking about relatively the same issue. since manufacturers are not responsible for their product.. .that is unless someone dies, then i'm assuming nothing can be done... but to keep shelling out $$$$$. and the saddest part is... i'm still paying on the car. *nlm | |||
| 10/07/2002 | 05/01/2002 | ||
| Problems with car since day one. began with wipers turning on by themselves, spoke to mechanic, said it was nothing to worry about. then the car kept refusing to switch gears (second to third), the speedometer would quit and car died on side of road several times. along with this problem, the brakes squealed very loud. called dealer, would not help, sent me to ford dealer (dave goulds). replaced speed sensor, scraped rust off brakes and said they may continue to squeal, they do! the car picks up speed from no where, specially when coming from a stop. very scarey, refuse to let my daughter drive because of it. now the power steering is making a horrible hum and i have lost power steering on several occaisions. added fluid, the next day it looked like cocoa bubbling out. i contacted the gould ford dealership and i have to bring it in tomorrow. i am afraid to drive it and he tells me that my extended warranty most likely won't cover the repair (they didn't cover the speed sensor either). i bought this car at a local company after a severe accident, it was traumatizing to get back behind the wheel, but this car is like a rolling death trap, why isn't ford recalling them? mr | |||
| 08/15/2002 | 1 | 03/01/2001 | |
| Power steering failed to work which made steering the vehicle very difficult, roaring sounds come from the steering column, the speedometer fluctuates and caused car to jump forward and speed ahead. nlm | |||
| 08/30/2002 | 5 | 11/01/2099 | |
| When i bought this car, the steering was making a grinding sound, i took it back twice to the ford place to have it checked, and i asked the man i bought it from, why it made that noise, and the salesman and the repair man both told me on 3 different occaisons that it was supposed to make that noise!. so i dealt with it. but my power steering has been messing up for about 5 months now. my steering wheel won't turn, it's making this awful noise and when i stop the fluid just bubblies out, steaming hot. and the rack and pinion busted, and the fluid started pouring out. we called the ford place, and he plainly told my husband that it would only cost $2000.00 to fix! i think these people new they were selling me a lemon! this needs to be reported, because i've asked other people that drive the same kind of car, and their having trouble with their power steering also.something needs to be done about this!! | |||
| 06/19/2002 | |||
| While driving there was a squeaking noise, power steering went out. also, a fuel leak.contacted dealer. | |||
| 05/02/2002 | |||
| While driving power steering went out, causing vehicle to become harder to control. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| 05/12/2002 | 3 | ||
| When turning wheel there is a grinding sound. dealer determined vehicle was losing power steering fluid. also, rack and pinion needed to be replaced.*ak *tt | |||
| 02/07/2002 | 1 | 02/21/2000 | |
| While traveling consumer noticed smoke coming from the engine area and then vehicle lost all power steering. consumer pulled vehicle over and looked under the hood. noticed power steering fluid leaking. *ak *slc | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/06/2004 | 104000 | 1 | 09/26/2001 |
| While driving on pa turnpike on feb 6, 2004, the driver side control arm broke causing loss of control to the vehicle, resulting in damage to the frame and resulting in the vehicle being deemed a total loss.*ak | |||
| 07/16/2002 | 1 | 09/01/2099 | |
| Shortly after purchasing my taurus i noticed a slight vibration when braking. it was very minor and i did not worry about it - thinking it was a knot on a tire. it got steadily worse and when i had a mechanic look at it he told me i needed new tie rod ends. the front tires had both worn to the steel belts. i replaced both the tie rod ends and the tires. now i am still feeling the shudder when i brake and last week i started noticeing the steering was getting difficult and humming as i turned. i took the car to the mechanic today and he said the rack and pinion was leaking and needed to be replaced. he suggested your website and i have found numerous other people with the same problem. ford needs to do something about this, it seems to be getting out of hand. i hope you can pressure them into standing behind their product and do what is fair.*ak | |||
| 07/26/2002 | 1 | 08/01/2099 | |
| Shortly after purchasing my taurus i noticed a slight vibration when braking. it was very minor and i did not worry about it - thinking it was a knot on a tire. it got steadily worse and when i had a mechanic look at it he told me i needed new tie rod ends. the front tires had both worn to the steel belts. i replaced both the tie rod ends and the tires. now i am still feeling the shudder when i brake and last week i started noticeing the steering was getting difficult and humming as i turned. i took the car to the mechanic today and he said the rack and pinion was leaking and needed to be replaced. he suggested your website and i have found numerous other people with the same problem. ford needs to do something about this, it seems to be getting out of hand. i hope you can pressure them into standing behind their product and do what is fair. | |||
| STEERING - RACK AND PINION | |||
| 12/23/2007 | 42000 | 2 | |
| Rack and pinion power steering pump failure.*cn | |||
| 10/08/2005 | 1 | ||
| Car bouncing a lot, brother in law said it sounded like a bubble in the tire. had the tires changed and my husband was called over by mechanic. the mechanic told my husband we had a serious problem and showed him that the rods for steering were loose but that the lug nuts were tight. he said it was the rack pinion. i went online to see if there was a recall or where i could have it fixed and came across 0 recalls yet hundreds of complaints of the same issue in a 1999 ford taurus. *nm | |||
| 08/19/2005 | 48690 | 1 | 03/29/1999 |
| On friday, august 19, i heard noise in the right front of my 1999 ford taurus as i turned into a parking lot. as i left the parking lot, the steering seemed stiff and on hard turns there was noise. as a result, i took my car immediately to a local ford dealership. the attendant looked at the steering fluid and found it to be dirty and low. it was suggested that we try changing the fluid to determine if that would resolve the problem without costly diagnostics. by the time i arrived home (approximately 5 miles) the steering once again was noisy and stiff. since i was to be out of town until wednesday, i returned the vehicle to the dealership this morning (wednesday, august 24). the dealership determined that the rack and pinion steering and power steering fluid pump will need to be replaced at a cost of $1,100. the taurus has only 48,700 miles. as i looked at the dot website, i discovered 3 or 4 identical complaints on the 1999 ford taurus. one of these vehicles had 48,000 miles. | |||
| 12/06/2004 | 1 | ||
| The steering wheel locked up. the consumer will take the vehicle to a mechanic for the repair of the rack and pinion. *jb......repair shop removed and replaced power rack and pinion steering gear, and bled power steering system. *ak | |||
| 08/13/2004 | 71000 | 1 | 06/01/2001 |
| The vehicle lost power assistance while driving 45 mph, the vehicle was taken to the dealer. the dealer informed consumer that the rack & pinion needed to be replaced. please provide any further information. *jb | |||
| 35600 | 1 | ||
| Rack and pinion had to be replaced so consumer request and investigation into the design flaw of the 1999 and 2000 ford taurus. *ph *mr | |||
| 02/20/2004 | 59170 | 1 | 03/30/2002 |
| The rack and pinion on my 1999 ford taurus needs replacing. i think this is too soon under normal city driving. the car is still under the 6 yr.-75,000mi. warranty. *ak | |||
| 02/02/2004 | 54241 | 1 | 05/15/1999 |
| The vehicle rack and pinion was replaced at 54000. the vehicle was involved in a head on collision. the driver's air bag partially deployed and the passenger's air bag did not deploy. *nm *mr | |||
| 12/22/2003 | 91850 | 1 | 01/15/2001 |
| Rack and pinion seal leaks fluid into the right hand boot and then the ground, causing the power steering not to function properly and failure to the power steering pump. i can't believe ford doesn't care about the safty and loyalty of their customers and take steps to correct this consistant defect quite common in this model.*ak | |||
| 11/29/2003 | 54500 | 2 | 01/04/2003 |
| Power steering failure- steering pump growling and whining was followed by overflow of power steering fluid around cap. repair shop replaced power steering pump ($200) which worked for less than 30 minutes before power steering assist failed again. repair shop is now diagnosing problem as rack and pinion seal leakage issue and recommending replacement at another $ 200+ for parts plus 2+ hours of labor. purchased this car 11 months ago with 26,000 miles on it. ford says it isn't their problem. i will remember that when i buy my next car!*ak | |||
| 09/23/2003 | |||
| Just out of the blue, i started having difficulty with my steering. for a couple of weeks, i had to constantly replace power steering fluid. what really scared me was when i had to travel out of state to get back home. i put in power steering fluid and it just disappeared right in front of my eyes. it was at that time i took it to a mechanic and he was amazed when he saw my power steering fluid leaking out of the rack. the seal had broken badly. he informed me that the rack pinion had to be replaced. i expect i would eventually have car problems as with anyone else but i almost fell to ground when i was told how much it was going to take to repair the problem. i am just really disappointed with ford. i have always spoke very highly of ford and i am sure i still will and i am sure my next vehicle will be a ford. i just found it so hard to believe that i had to pay for something this major so soon. sad thing is, i feel even worse after learning there are so many other consumers who has had the same problem. i was amazed to find there was so many others. even now, my car does not feel the same. i have got to take it back to the mechanics because the wheel has started to tighten up again. | |||
| 2 | |||
| Consumer stated while traveling and without any indication vehicle lost power steering. vehicle was serviced, technician noticed both cv boots and rack and pinion steering failed. *ak | |||
| 08/05/2003 | 1 | ||
| Consumer states rack and pinion steering was installed incorrectly, causing steering to fail. dealer notified. *ak | |||
| 08/15/2003 | 47995 | 1 | 04/10/2003 |
| My 1999 fprd taurus se with 47,995 miles had the power steering pump break and spray power steeing fluid throughtout the car, the rack and pinion steering is gone, leaking everywhere, and the defrost, fan, and blower have stopped working.*ak | |||
| 07/10/2003 | 44000 | 1 | 09/01/1999 |
| I bought the car new and it has never been wrecked. at 44,000 miles the rack and pinion seals began leaking power steering fluid into the cv boots. the first symptom was loss of power steering fluid, pump noise, and pump overheating. the rack and pinion is going to get replaced and the service manager at the dealership is going to try to get ford to pay for part of the repair. the car is out of warranty.*ak | |||
| 07/05/2003 | 44000 | 2 | |
| Rack and pinion steering failed while driving, causing loss of vehicle control. upon repair, mechanic advised that rack and pinion had been previously replaced.*ak | |||
| 06/23/2003 | 84000 | 1 | 02/15/2001 |
| Rack and pinion went out at 84k miles - $750-$800 for repair. after reading the 30+ other complaints, i'd figured i would add mine as well. *jb | |||
| 05/24/2003 | 1 | ||
| While driving and without warning the rack and pinion snapped and caused the consumer to lose steering control. *nlm. *ak | |||
| 05/13/2003 | 138000 | 1 | 03/01/2002 |
| Power steering failed due to broken seal in steering rack. spent $711 to replace. appears to be frequent occurrence on many fords. should recall. *nlm | |||
| 03/21/2000 | 30000 | 1 | 10/15/1999 |
| I was told by ford dealer, the rack & pinion needs to be replaced at a cost of $700. mileage is only 32,500 *jb | |||
| 01/17/2003 | 91500 | 10/18/2001 | |
| I have owned the vehicle for fourteen months. as i was parking in front om apartment, my right front tire bumped the curve and triggered my air bags, which in turn exploded and caused $3,000 in damage. the ford certified dealer in my area was unable to find a reason for the airbags to go off. and when i called ford the lady on the phone told me that she had never heard of such a thing. she said she had heard of people complaining that the airbag did not deploy when they felt it should, but not the airbag deploying from a <1mph impact of a tire into a curb. ford insisted they could not help me. this has really been hard on me considering my insurance company was hesitant to cover the incident because according to them no collision occured for the airbags to deploy. however, my insurance company finally accepted claim. although in return my rates have went up and i had to take a loan of $500 to cover the deductible. everyone i have talked to has been resistant to help me. is there anything you or i can do to resolve this issue with ford? this incident i must note is not the only major issue with this vehicle. it is a 1999 ford taurus 92,000 miles. | |||
| 12/12/2002 | 70000 | 1 | 05/08/2000 |
| Power sterring went out at 72,000 miles. had to replace the rack and pinion. still doesn't feel natural. power sterring fluid keft overflowing, eventually leaking into the boots. at high speed 65-70mph it feels very unstable. | |||
| 01/02/2002 | 41000 | 07/20/2001 | |
| I lost the power steering on my 1999 ford taurus station wagon. when it stopped working, i had a very difficult time turning around corners. i had a very difficult time making a left turn into my driveway. i then became afraid to drive it as i did not have the strength to make a turn. i had to have a male friend who is far stronger than me, drive the car to the dealer for repairs. my car only has 41,000 miles on it. this is not a part that should wear out. i was advised by the dealer that the rack and pinion seals had leaked and that the whole rack and pinion steering had to be replaced for a total bill of $734.51. i feel that this part itself is defective and it also could be quite dangerous when a driver is not able to negotiate a turn as expected. i would appreciate all you could do to investigate the power steering equipment used on the 1999 ford taurus. the incident date is jan. 2, 2003 but your computer system only goes to 2002. | |||
| 11/20/2002 | 57800 | 1 | 01/09/1999 |
| Intially diagnosed as power steering fluid leak - turns out that the problem was a leak in the rack and pinion steering. | |||
| 11/10/2002 | 1 | 02/01/2002 | |
| Well, well, well. just yesterday i filed this very same complaint to you. this morning my husband was on the phone w/one of your people who said there was no investigation into this problem at the present time. however, it's inconceivable to me that you have as many complaints as you do of a failed rack and pinion on 1999 ford taurus, and here we are getting the breaking news today the gm just recalled thousands of vehicles for a failed lower pinion!!!! don't you look at trends with other domestic vehicles, like years, like defects???? this failure is obviously a trend in the '99 taurus! how sad that 15 crashes had to occur in the gm vehicles that were most probably linked to their failure. how fortunate that '99 taurus owners have not experienced the same, at least not that we yet know of. wouldn't you like to be responsible for saving us from accidents, possibly injuries, and possibly deaths? please issue an investigation! also, you technician told my husband on the phone that if we were to have our rack and pinion replaced, as four separate ford mechanics have advised. that we should save our receipts and if a recall was issued at a later date we could be reimbursed. however, once again, on your website i researched and read that the manufacturer has no legal responsibility to reimburse us for work already performed. get your stories straight! i await your response with baded breath. thank you very much. dt | |||
| 09/01/2000 | 2 | 04/01/2000 | |
| Replaced the first one, 30,000 miles later it went out again. dt | |||
| 11/04/2002 | 1 | 02/01/2002 | |
| Rack and pinion seal broken, power steering fluid leaking into right boot. in speaking with 3 (three) separate aaa approved repair centers, we were told this is a very common problem with the 1999 ford taurus. we checked the automobile club of southern california website and found several hundred complaints on the exact same problem. ford must do something about this! how fortunate my 2 infant children were not in the car with me when this happened, i barely made it home!!! this is an accident waiting to happen. obviously there is a faulty seal, and ford gouging their customers for an additional $800-$1000 repair is an atrocity!!! dt | |||
| 10/28/2002 | 08/01/2000 | ||
| Power steering fluid leaking thru the gear into the left tire boot. dt | |||
| 02/01/2002 | 3 | ||
| Vehicle had been to dealer 3 times for problems with the steering, vehicle was hard to steer. dealer found no problem. once vehicle was out of warranty dealer determined the rack and pinion needed to be replaced. rack and pinion is being replaced for the third time in 8 months. nlmjlg | |||
| 08/30/2002 | 1 | 10/10/2001 | |
| Power steering failed while vehicle was being driven due to rack and pinion failure. *ak consumer stated that the vehicle was very noisy and hard to steer. *yh | |||
| 07/08/2002 | 1 | ||
| Vehicle had become hard to steer, mechanic determined rack and pinion was leaking fluid. *ak *scc | |||
| 07/05/2002 | 1 | 02/12/2000 | |
| Consumer pulled onto highway and power steering failed. vehicle was checked by dealer who determined that rack and pinion system had failed, the entire system needed to be replaced. *ak. consumer stated 2 days later the alternator failed, and the windshield wipers came on by themselves.*jb | |||
| 05/31/2002 | 08/01/2000 | ||
| Rack and pinion had to be replaced at 43000 miles because of leak.*ak | |||
| 05/12/2002 | 3 | ||
| When turning wheel there is a grinding sound. dealer determined vehicle was losing power steering fluid. also, rack and pinion needed to be replaced.*ak *tt | |||
| Consumer states while driving states herd noise coming from the steering, mechanic states the rack and pinion needed to be replaced. nlm | |||
| 02/25/2002 | 3 | 07/18/2000 | |
| Vehicle was losing power steering fluid, vehicle was taken to dealer, and dealer informed consumer that rack and pinion steering had to be replaced. *ak the first steering rack was defective and replaced with another steering rack and the second one also failed. *yd | |||
| 02/08/2002 | 1 | 07/01/2000 | |
| Failure of rack and pinion began 6 weeks prior to final failure. fluid filled boot not leaking out but emptying pump until final failure when boot finally leaked fluid while driving. was mechanic checked during failing period with no indication of leaking fluid or cause thereof. | |||
| 02/10/2002 | 1 | 09/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 10/25/2001 | |||
| Rack and pinion steering is not working properly. vehicle is making a growling noise, and has to continously put power steering fluid in vehicle. contacted a mechanic, and they stated rack and pinion needed to be replaced. *ak | |||
| 10/31/2001 | 1 | 07/13/2000 | |
| Power steering fluid leaking into rack and pinion dust boot. vehicle taken to an independent repair shop for repairs. *ak dealer replaced power steering rack and pinion and power steering fluid, due to faulty rack and pinion steering gear box. *tt | |||
| 08/15/2001 | 07/01/2001 | ||
| They said they will not fix it. no safety defect mentioned. *ak | |||
| 09/04/2001 | 1 | 06/01/2001 | |
| After talking with ford taurus owners and local ford dealers this seem's to be a major system failure.this problem need's to be investigated and solved before someone get's hurt or killed. no safety defect mentioned. *ak | |||
| 06/01/2001 | 1 | ||
| Brakes act as if they were not going to stop, first time i carried the car back ford fixed the brakes, so they say. i carried the car back several times after that and they say the found no problems, i finally had to take the car and have the brakes repaired.. when sitting still, car pulsates, dealer said that this is called erratic idling the first time i carried it, they said reason unknow. the other times that i carried it they say they couldn't find anything wrong. rack and penion went out, ford charged me 180.00 to fix. | |||
| 05/23/2001 | 1 | 05/01/1999 | |
| After driving 60000 mainly freeway miles a seal failed on the rack. by the mechanic's description, the seal was not worn. the rack was replaced by the dealership. *ak | |||
| Rack and pinion steering broke and is leaking power steering fluid. dealer has been notified. *ak | |||
| 03/30/2001 | 1 | 07/01/2000 | |
| Dealer stated steering rack and pinion leaking fluid due to failed seals.*ak | |||
| 09/11/2000 | 2 | 12/01/1999 | |
| No summary listed for abov evehicle. *ak( dot number: 025811/92t tire size: p205/65r15 ) | |||
| 06/08/1999 | 1 | 05/27/1999 | |
| New vehicle required new rack and pinion steering, which caused noise, the brakes replaced which were causing vibration in the steering wheel while braking. *mjs | |||
| The driver has to use excessive force in order to turn and steer the vehicle. vehicle has power steering. dealer says it's normal. *ak | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 05/21/2003 | 99201 | 1 | |
| Steering rack and pinion had to be replaced. also power steering pump due to blown seal in steering rack were replaced. *tt | |||
| STEERING - RACK AND PINION - RACK | |||
| 05/16/2006 | 1 | ||
| I was told by the ford service personnel that my car has a bad steering rack which needs to be replaced at the cost of $750. my car was brought to the mechanic because my steering became labored and difficult to control. i was told it is a hazard to operate the vehicle. *nm | |||
| 06/15/2005 | 640000 | 1 | 02/17/2001 |
| Steering rack in 1999 ford tarus. per the auto shop this is a common problem with type of vechicle, stated that it was just a poor design | |||
| 01/01/2003 | 40000 | 4 | 03/24/1999 |
| Had first alignment done and rack started leaking into boot directly after. dealer replaced under warranty. new rack leaks, replaced out of warrenty by wheel works. rplacement rack leaks, replaced under wheel works warrenty. replacement rack leaks, resivour went dry after just 10 miles. i hope they replace it under warenty. somebody needs to wake up and address this issue!.*ak | |||
| 01/01/1901 | 1 | ||
| Various problems involving 1999 ford taurus station wagon.*mr the power steering made excessive noise, dealer replaced the steering rack. the vehicle front end was out of alignment. the check engine light illuminated intermittently. the dealer replaced several components to correct this occurrence. the technician removed and replaced #1 coil, replaced the spark plugs, cleared all the codes and then the vehicle ran fine. the front and rear brakes were replaced and the rotors machined. the temperature gauge malfunctioned. the technician replaced the freeze out plug and thermostat. windshield washers failed. the vehicle steering wheel was loose. the technician indicated that the vehicle needed front and rear struts, sway bar links and rear subframe bushing. when accelerating the vehicle's transmission slipped and on cold start reverse jerks into gear, dealer replaced the trans unit. the d/s door rubber on the bottom of the door was coming off. d/s seat belt would not retract. antifreeze was leaking in out the rear block. *nm | |||
| 08/26/2004 | 75000 | 1 | 02/28/1999 |
| 1999 ford taurus se: while turning, started hearing grinding, sqealing noises. power steering fluid level was fine. brought it to mechanic, said the power steering rack and power steering pump had to be replaced. vehicle has 65000 highway miles. per mechanic and ford dealer, this is a very common problem in the 1999 ford taurus. cost: over $900.00 usd. planning on filing complaints with ford and taking them to court, if necessary, to get reimbursed. this should not happen on a 5 year old vehicle that has been maintained by the book! i've done some searches on the internet, and there are tons of people out there with this same problem...please look into asap...*ak | |||
| 03/22/2004 | 109132 | 2 | 12/18/1998 |
| My 1999 ford taurus power steering pump and/or steering rack failed, causing me to have extreme difficulty to drive the car.*ak | |||
| 06/09/2003 | 102254 | 2 | 08/02/2000 |
| Power steering rack failed. seals let go. *nlm | |||
| 01/17/2003 | 91500 | 10/18/2001 | |
| I have owned the vehicle for fourteen months. as i was parking in front om apartment, my right front tire bumped the curve and triggered my air bags, which in turn exploded and caused $3,000 in damage. the ford certified dealer in my area was unable to find a reason for the airbags to go off. and when i called ford the lady on the phone told me that she had never heard of such a thing. she said she had heard of people complaining that the airbag did not deploy when they felt it should, but not the airbag deploying from a <1mph impact of a tire into a curb. ford insisted they could not help me. this has really been hard on me considering my insurance company was hesitant to cover the incident because according to them no collision occured for the airbags to deploy. however, my insurance company finally accepted claim. although in return my rates have went up and i had to take a loan of $500 to cover the deductible. everyone i have talked to has been resistant to help me. is there anything you or i can do to resolve this issue with ford? this incident i must note is not the only major issue with this vehicle. it is a 1999 ford taurus 92,000 miles. | |||
| 09/03/2002 | 1 | 07/01/2002 | |
| While driving on i-71, lost power steering, stopped immediately. no fluid, added fluid, back pressure threw fluid all over car. drove to #1ricart ford in columbus, ohio. they checked and determined the power steering rack was bad, advised not to drive, because of safety hazard of locking up. replaced power steering rack, gear asy-power stng. they determined after removing dust boot that seals had failed leaking fluid into boot. it was a very dangerous situation to be in. please advise, if any recalls have been made on this problem.*ak | |||
| 10/25/2001 | 1 | 05/01/1999 | |
| While traveling steering wheel was hard to turn and fluid was low and refilled. dealer was contacted and stated power steering needed to be replaced. *ak consumer states the steering rack was determined to be defective, consumer is requesting reimbursement. *slc | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| Consumer is having problems with the steering wheel. please add more information. mr | |||
| 07/07/2002 | 1 | 09/01/1999 | |
| While in park, vehicle will not go into reverse or forward. dealer notified. steering column was discovered to be broken broken.*ak consumer stateed that the transmission cable broke, while in park. *scc | |||
| 10/01/1999 | 1 | ||
| Consumer states that when turning the vehicle the steering wheel does not allow the vehicle to make sharp turns. contacted dealer and the dealer is not willing to doanything.*jb | |||
| Intermittently, while driving steering wheel glides to the right, but the direction of vehicle does not. vehicle has been serviced 5 or 6 times during may, and currently for this reason. problem has not been corrected. please provide any further information. *ak | |||