Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
06/01/2011781001
 Michelin hydroedge have developed cracks in bottom of all treads with only 37,000 miles on a 90,000 mile rated tire. they do not have sidewall weather-checking so it is not a weather or chemical issue. michelin was asked to pay for at least 50% of replacement cost but they refused. there is only 40% of the miles used on this set of $600 set of tires. the local dealer said he would replace with a different style for $450, which i did. michelin owes me $150. *tr
06/01/201178100
 Michelin hydroedge have developed cracks in bottom of all treads with only 37,000 miles on a 90,000 mile rated tire. they do not have sidewall weather-checking so it is not a weather or chemical issue. michelin was asked to pay for at least 50% of replacement cost but they refused. there is only 40% of the miles used on this set of $600 set of tires. the local dealer said he would replace with a different style for $450, which i did. michelin owes me $150.
04/23/20051
 On april 23, 2005 at approximately 2100 hours on interstate 59 south in rural alabama my daughter experienced a tire malfunction in my ford taurus. the tire
03/01/20051
 1999 ford taurus experienced tire blow out on general uniroyal tire equipment.*mr
08/10/2003107/07/2001
 While attempting to back out of a parking space behind my house, the drivers side front coil spring broke. this caused the drivers side front tire to puncture and instantly lose all pressure. about one ring of the coil broke off and the coil remaining on the car had the sharp end that pierced the tire.
03/05/200314000102/01/2000
 The consumer noticed cracks on all four tires. the front tires had major cracks all over the surface of the sidewall, while the two rear tires had fine cracks on the surface of the sidewall. *mr *cb *nlm
03/15/2003102/28/2000
 The consumer found major cracks on the front tires and minor cracks on the rear. the consumer requested reimbursement. mr scc *nlm
09/30/2002206/01/2001
 Two blowouts have occurred on this vehicle in about a year. in both cases, the tires had been inspected and properly inflated within a few days of the incidents (by two different shops). the first was a flat tire discovered in the morning, removal of the tire showed a 2+ inch gash on the inside sidewall of the tire, they had been rotated two days previous. the second occured while driving-- the tire fell apart while travelling on the new jersey tpke, 3 days before, i requested the pressure on the tires be checked during a routine oil change. mr
07/16/2002109/01/2099
 Shortly after purchasing my taurus i noticed a slight vibration when braking. it was very minor and i did not worry about it - thinking it was a knot on a tire. it got steadily worse and when i had a mechanic look at it he told me i needed new tie rod ends. the front tires had both worn to the steel belts. i replaced both the tie rod ends and the tires. now i am still feeling the shudder when i brake and last week i started noticeing the steering was getting difficult and humming as i turned. i took the car to the mechanic today and he said the rack and pinion was leaking and needed to be replaced. he suggested your website and i have found numerous other people with the same problem. ford needs to do something about this, it seems to be getting out of hand. i hope you can pressure them into standing behind their product and do what is fair.*ak
11/01/1999
 Right rear tire is wearing excessively every 10,000 mile. vehicle been to repairs shop, but problem still occurring. feel free to provide any further information.*ak
03/30/2002104/01/2000
 Car was in driveway went from p- to d and tire blew out. *ak
02/02/2001102/02/2001
 When driving transmission would make a knocking noise upon shifting gears. *ak. all 4 firestone tires p205/65r15 were replaced due to slow leaks, tires would not hold air. *slc
12/15/2000104/01/1999
 I had been driving down the road at a slow rate of speed when the tire blew up. it blew out my quarter panel 2 inches from the frame of my car. had i been on the highway i would not be hear right now . my car veered off the raod ,over thecurb and into a parking lot. had there been a person next to me there would have been an accident. general tire says there not libel because there was a plug in the tire. that plug ahd only been in a short time. the integrity of the tire was not compromised because of the plug. i had an explosion, that was the problem.the tire compnay cannot tell me for every tire that had a plug in it they will nor be responsible for it if it explodes. that is unconscionable. *ak (tiresize: p20565r15)( dot number: tire size: p20565r15 )
07/19/2000112/01/1999
 Can't find tire pedigree, but never had that kind of failure record b4. *ak
TIRES - SIDEWALL
1
 All four continental tires on the vehicle had cracks in the side wall. (continental tires)*yh
TIRES - TREAD/BELT
09/01/200771000205/15/2007
 On september 1, 2007, while driving on the interstate, a kelly springfield tire (mohave) shredded. although the tires and tread appeared in excellent condition, the tread separated from the tire (from steel belt outward) without warning. the tire skin retained air, but car undrivable. this previously occurred exactly as with this tire in july 2007 on the same vehicle. the car was purchased with mohave r/s already installed. tires at purchase and at time of failure appeared in excellent condition. all four tires on vehicle were the same and now two have failed catastrophically. *jb
05/21/200698000205/12/2001
 4/27/2006, i had a vibration in my steering wheel noted primarily at low speeds. i had my brakes done and general maintenance but vibration was still present. went to tire shop who evaluated passenger side rear tire which was separating. i had cooper touring tires on the vehicle approx 1 1/2 years old. i had the tire replaced and the other tires inspected and balanced. vibration was no longer present. 5/21/06 driving east on i-10 began feeling a steering vibration. i was nearing tucson and planned to exit to the nearest tire shop, vibration increased. i took inventory of vehicles around me noting a truck pulling a boat and made a decision that i did not want to be by the boat if anything happened. i made lane change and shortly after tire made a big bang and i spun 360 degrees on the freeway, spinning rearward into the median. i did avoid hitting trees, other vehicles and being struck by on-coming traffic. i am a driving instructor and have had skid car training. this was the most horrendous event ever in my driving career. vehicle did sustain damage. police assisted in getting me out of the vehicle ( i use a wheelchair and drive with hand-controls) and removed the tire and put the spare on the vehicle. i was able to drive to the nearest tire repair facility - the tire was replaced. the tire completely separated and shredded - i have the tire. the vehicle body has not been repaired yet. today when discussing with co-workers what happened - i was informed of a recent cooper tire defect story and that is how i got to this site. tires are cooper touring sle i am not sure what rating dot u9. *nm
01/19/200690000109/15/2002
 Dt*: the contact stated while driving on the highway the driver side front spare tire had tread separation. the tread damaged the wiring in the dashboard. the vehicle was taken to the dealership; however, no repairs have been made.
12/10/200463000210/11/2002
 I was travelling south on i-15 at 11:00 at night going down from the el cajon summit when i thought there was a strange wobbling every time i used the brakes. i heard a terrible thud and thought i saw a piece of tire fly by the passenger side. i pulled to the shoulder and looked at all the tires, but they were all still inflated so i started the car again and eased down the shoulder, but the noise was still there. upon closer examination of the tires, i found that the tread separated completely from the tire, causing extensive damage to the wheel well. it also caused a vacuum hose to come apart from it's connection, which i suspect is linked to the ac. aaa was called to change the tire, and i have the receipt. the next day i had a new tire put on as well as replaced another tire that was in need. they checked the remaining general tire and said it was in good condition. the next morning i headed home at 5:00 in the morning. i was eastbound on i-91 a mile and a half from the i-15 connection when the exact same thing happened to the rear driver side tire. again the wheel well was completely destroyed and the rear fender to my car. aaa was again called, and a receipt was obtained. i have both tires in my posession. the first incident happened on friday, december 10, and the second incident happened on sunday, december 12.*ak
08/07/200147800406/04/2001
 The consumer replaced the transmission three times. the vehicle could not be registered since it will not pass emission. *jb (11/29/05) the frame was twisted and the torque converter failed. there was also a hit and run accident. on another occasion a tire had blown out. the consumer was denied reimbursement for the tfi module replacements. *sc
27500
 Consumer states that front tire began to come apart, due to the tread taring off. cause is unknown. please provide any further information.
05/17/20031
 The tires are wearing out very quickly and the tread is starting to separate.*ak
1
 While in motion, vehicle suddenly hit the curb wall on the left side and then again on the right. upon examination, front tires inside tread was bald approx. 2inches in width due to front alignment being off. *jg (ohio traffic crash report) *jg
08/13/2001107/06/2001
 While traveling 65mph on dry roads front driver's side orginal equipment, general, ameri g45 tire, tread separated, causing damge to front bumper. dealer has yet to be contacted. *ak general tire, p205/65r15, dot number a34r442109. *slc
04/27/20001
 At 60 mph, the tread on the rear passenger's side tire came off, general p20565r15. the vehicle was rented from enterprize. cj
01/01/2000
 Consumer was traveling about 45mph on highway and heard a noise. he was able to pull over to shoulders, and noticed that right rear tire tread separated from vehicle. firestone was notified. *ak
 At 28 thousand miles noticed tread separated on sidewall of tires. please provide further information.*ak