Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | ||||||||||||||||
| 04V332000 | FORD MOTOR COMPANY | from 03/28/1998 to 08/13/2001 | V (Vehicle) | 899060 | 01/10/2005 | ODI | FORD MOTOR COMPANY | 07/15/2004 | 07/15/2004 | |||||||
| Defect Summary | On certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. a fractured spring could move past the spring seat and contact a front tire. | |||||||||||||||
| Consequence Summary | If this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will install protective spring shields. in addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. if the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. if either front coil spring fractures, dealers will replace both front springs at no charge to the owner. an interim notice was sent to owners on august 2, 2004. parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no. 04s17.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT | |||||
| 17094 | 08/01/2003 | 10003184 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt | 10/09/2003 | |
| 16710 | 03/01/2003 | 10001950 | Rattling or clunking noise from the front suspension under normal driving conditions. *tt *jb | 07/28/2003 | |
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| 04M04 | 07/01/2004 | 10009716 | Front coil spring extended warranty coverage. customer satisfaction program 04m04. | 10/18/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
| SUSPENSION - REAR - SPRINGS | ||||||
| PE05054 | FORD MOTOR COMPANY | 09/27/2005 | 01/24/2006 | REAR COIL SPRING FRACTURE | ||
| The office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures.since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture.an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | ||||||
| PE05054 | FORD MOTOR COMPANY | 09/27/2005 | 01/24/2006 | REAR COIL SPRING FRACTURE | ||
| The office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures.since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture.an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. | ||||||
| EA06002 | FORD MOTOR COMPANY | 01/24/2006 | 02/05/2007 | REAR COIL SPRING FRACTURE | ||
| Odi's analysis identified a high complaint rate for the rear coil springs in the salt belt states (approximately 250 per 100,000 vehicles).approximately 59 percent of the complaints alleged that the coil spring failure caused damage to the adjacent rear tire, with about half of these (30 percent of total complaints) alleging that the damage resulted in air loss.because air loss from a rear tire can result in changes in vehicle handling characteristics, odi examined field data, test data and interviewed consumers to assess the safety consequences of such failures in the subject vehicle population.analysis of all available field data did not identify any crashes or injuries resulting from the alleged defect in the subject vehicles.vrtc testing conducted to simulate a coil spring induced rear tire failure did not result in a loss of vehicle control.when interviewed by odi, none of the consumers who experienced incidents of tire air loss due to the alleged defect indicated that the failures caused a loss of vehicle control.tire damage resulting from the alleged defect has involved rubbing/abrasive wear of the inner tire sidewall with the potential for air loss from pin-hole sized leaks in the wear groove.there is no evidence that the alleged defect has caused any sudden, catastrophic tire failures in either straight or turning maneuvers.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document file for additional information regarding this resume. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 12/31/2012 | 170000 | 1 | |
| The front, left coil spring broke leaving a jagged edge that shredded the tires sidewall when the car was put in reverse. i do not know exactly when the spring broke, but i was driving on the freeway prior to parking the vehicle. had this happened on the freeway, the results could have been disastrous. the tire that was shredded was a near new studded snow tire. the total cost to repair the suspension and replace the tire will be about 400 - 500 dollars. *tr | |||
| 12/31/2012 | 170000 | ||
| The front, left coil spring broke leaving a jagged edge that shredded the tire's sidewall when the car was put in reverse. i do not know exactly when the spring broke, but i was driving on the freeway prior to parking the vehicle. had this happened on the freeway, the results could have been disastrous. the tire that was shredded was a near new studded snow tire. the total cost to repair the suspension and replace the tire will be about 400 - 500 dollars. | |||
| 05/31/2012 | 105000 | ||
| Tl* the contact owns a 2001 ford taurus. the contact stated that the driver was driving 45 mph when the front driver's coil spring fractured. the vehicle was taken to an independent repair shop and the coil spring was repaired. an authorized dealer was then notified and stated that the vehicle was no longer covered under the recall associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the manufacturer offered no assistance. the failure mileage was 105,000. | |||
| 05/31/2012 | 105000 | ||
| Tl-the contact owns a 2001 ford taurus. the contact stated that the driver was driving 45 mph when the front driver's coil spring fractured. the vehicle was taken to an independent repair shop and the coil spring was repaired. an authorized dealer was then notified and stated that the vehicle was no longer covered under the recall associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the manufacturer offered no assistance. the failure mileage was 105,000. sm. | |||
| 04/23/2012 | 115000 | ||
| Front passenger coil spring fractured. this was an item that was covered by recall 04m04. the fix was to install a cheap plate to prevent the coil spring from puncturing the tire when it cracks. the recall included a prevision to replace a broken spring if the vehicle was in service less than 10 years or less than 150,000. i am disappointed that the corrective action was not to fix the coil spring itself before it would break. | |||
| 04/08/2012 | 100000 | ||
| We were pulling into a parking lot when we heard a loud klunk. from that point on we always heard during left turns. the next day, i had my mechanic look at the car and the rear springs had broken. he said that it was good to get it in. $600.00 bill. this needs to be a recall! people have died. | |||
| 03/26/2012 | 500000 | ||
| Tl* the contact owns a 2001 ford taurus. the contact stated that the vehicle exhibited an abnormally loud noise while reversing. the contact inspected the vehicle and found that the driver and passenger side front coil springs were fractured. the vehicle was not taken to the dealer. the manufacturer advised the contact that there was a prior manufacturer's recall for the coil springs but the recall has since expired. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 500,000. | |||
| 03/26/2012 | 500000 | ||
| Tl-the contact owns a 2001 ford taurus. the contact stated that the vehicle exhibited an abnormally loud noise while reversing. the contact inspected the vehicle and found that the driver and passenger side front coil springs were fractured. the vehicle was not taken to the dealer. the manufacturer advised the contact that there was a prior manufacturer's recall for the coil springs but the recall has since expired. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 500,000. kmj | |||
| 03/26/2012 | 45000 | ||
| Tl-the contact owns a 2001 ford taurus. the contact stated the vehicle made a loud noise, while reversing. the contact inspected the vehicle, and found the driver, and passenger front coil springs broken. the vehicle was not taken to the dealer. the manufacturer advised that the coil spring recall had expired. the the vin information was not available. the vehicle was not repaired. the failure and the current mileage was 500,000. li | |||
| 06/04/2010 | 65101 | ||
| While driving on a city road my 2001 ford taurus had a blowout on the lr tire. the coil spring was broken in several places which caused part of the spring to gouge the inside wall of the rear tire. had to replace both rear coil/shock assembly in the vehicle. | |||
| 10/20/2011 | 144000 | ||
| My frame is totally rotten!!! the a arm isn't even attracted to the frame. | |||
| 07/13/2011 | 120164 | ||
| Tl-the contact owns a 2001 ford taurus. the contact stated after a state inspection he found the front coil springs broken due to corrosion. the vehicle was taken to the dealer who stated there are no recalls and offered no assistance. the manufacturer was contacted and stated there are no recalls and offered no assistance. the vehicle was not repaired. the failure mileage was 120,164....mw | |||
| 03/10/2010 | 135000 | ||
| Front springs on my 2001 ford taurus station wagon have broken, within a few months of each other. i thought that the problem was not common, but when i did some research on the internet i discovered that a recall notice was supposed to have been sent out in 2004. i did not receive that recall, even thought the car was registered with ford. note - these were clean breaks and not a result of the gradual deterioration of metal due to rust (caused by winter salt). the problem has not caused a crash, but my research found that in many cases the faulty springs broke through the spring seat and rupture the front tire. this problem has been documented as - 2000 ford taurus recall id from nhtsa: 04v332000 auto recall date: 20040715. although that defect applied to a model year 2000 taurus, the problem occurs in other model years. this is a serious safety hazzard, particularly if the spring ruptures a front tire when the car is being driven on a highway. the problem has also been reported on rear springs, which have also punctured the tires. as such it should be mandatory for ford to issue a recall notice to all owners of taurus automobiles. this has not been done and will not be done unless nhtsa demands it. | |||
| 03/26/2010 | 122000 | ||
| I have a 2001 ford taurus se. all four of the suspension coil springs are broken and one of the broken springs had an end which protrued and had rubbed a groove into the tire (inside rear) portion damaging the sidewall of my tire rendering the tire useless. | |||
| 03/21/2010 | 122500 | 1 | |
| I have a problem with my 2001 ford taurus that i feel is a safety issue. my concern with my vehicle is that i discovered that it has three broken springs, one of which came very close to causing damage to my tire, i discovered this after i heard a loud noise from the front of the car. upon investigating i discovered a broken front spring. following this i discovered both rear springs were broken as well. i thought it was very odd to have three broken springs on the same car. researching this problem on the web i found this to be a very common problem. i contacted a ford dealer for service and was informed that ford has extended the warranty period for the front springs but not the rear. i feel this is a safety issue and should require ford to recall and fix this problem. observing how close the spring was to making contact with the tire i feel there could have been severe consequences should the spring cause sudden tire failure. i believe that a springs sudden failure would have the potential to cause handling problems as well. again, three spring failures? it would appear this may be a manufacturing problem such as a defective heat treating process or inferior steel used in the manufacturing of the springs. *dt | |||
| 07/15/2008 | 90000 | 3 | |
| Three of the four springs on our 2001 ford taurus are broken at under 100 thousand miles. the car has never been abused. the broken spring can puncture tire at highway speeds. *tr | |||
| 12/31/2008 | 1 | ||
| I bought my 2001 ford taurus used, in 2004 it has been a good car until 2008 when it started shaking in the front end. i took it to the mechanic and they told me it was a rack and pinion, so i had that replaced and paid through the nose. the car was still shaking, i took it back he said that i had to get it aligned because it was towed out and he did not have the equipment to do that. i replaced the now bald tired and had it aligned. still shaking and now worse, i am now unemployed and can not afford to take the car to the shop and the warranty on the mechanic i took it to is up and he says it is my responsibility to pay for him to look at it further. when i had it aligned they did tell me that the rods and the struts were fine. so what exactly could this be? after 40 mph the steering wheel shakes like crazy and there is a whirling noise coming from the wheels. please help. *tr | |||
| 06/08/2007 | 50000 | 1 | |
| Rear coil spring breaks and hits tire. *tr | |||
| 07/01/2008 | 100000 | 1 | |
| I purchased a 2001 taurus brand new in 2001. when i got my car inspected in 2008 the inspector informed me that there were 4 broken springs on my car! one on each wheel! it would not pass inspection. so far i have not been able to afford to repair the problem. the estimate to repair the problem is $1200! *tr | |||
| 04/18/2009 | 1 | ||
| My both front and both back spring coils broke in my car. no-one ever notified me about recall for my car models. i am lucky that didn't got into any accidents. my tires are less than 2 year old and are junk because of the springs damaging them. now i will have to purchase another tires, and it will cost me a money i don't really prepared to spend right now. i found out about recall on springs coil on my car by overhearing someone talking about it. i am really disappointed about that. do ford really waiting for someone to get into accident to fix their problems? *tr | |||
| 04/10/2009 | 52000 | 1 | |
| My son was driving my 2001 ford taurus. he pulled in to my driveway with smoke coming from under the hood and right side of car. my mechanic said the front spring broke which also broke the strut and shredded the boot. its covered by the warranty. now my concern is the rear springs. why is there no recall for this! apparently ford knows of these complaints and does nothing! please issue a recall!! before someone gets killed! *tr | |||
| 04/06/2009 | 88000 | 1 | |
| I had my car towed to my mechanic because my tire was shredded. later i found out that the tire shredded due to the failure of the rear coil springs. my mechanic told me that the front was also in poor condition and should not drive the car much longer. i called ford and they told me the front was under recall. i dropped he car off to stoneham ford who told me that since they were not currently fractured they would not replace them. they would not tell me the current condition yet my mechanic states they are in very poor condition. ford continued to say that since they are not fractured and no one has yet been hurt, they are not replacing them. no one has been killed yet.*tr | |||
| 02/02/2009 | 162211 | 1 | |
| 2001 ford taurus with suspension noise while driving. ford mechanic diagnosed problem as front and rear springs broken on 2/2/2009. parts have not yet been replaced. *tr | |||
| 01/23/2009 | 112135 | 1 | |
| 2001 ford taurus, 112,000 miles. driving about 35 mph on highway interchange, heard loud bang and car pulled left and i gained control and stopped. found left front coil spring broke puncturing left tire. took car to dealership for repair. ford will cover cost of front springs replacement. dealership called and said right spring was broken also and transmission pan was also punctured from broken spring and needed replaced. ford will not cover cost to pay for punctured tire or transmission pan plus fluid. tire had around 300 mile on it. ford garage called back and said rear springs were also broken and not covered under recall from ford. shouldn't rear springs be covered also since breakage was result of corrosion problem like the front springs? also, shouldn't the collateral damage to the tire and transmission be covered also? never received any form of notification relating to this recall. but i had receive other recall for wiring problems. *tr | |||
| 12/15/2008 | 68860 | 1 | |
| 2001 ford taurus with 69,000 miles has a broken rear coil spring. there is a problem with the front coils which ford will fix no charge under 04m04 customer satisfaction guarantee but it does not cover the rear springs. in the event of the back spring working it's way to the tire there has been rear tire blowouts with extensive damage to the vehicle itself and a danger to the driver and passengers. at this time my mother was informed that this was being looked into as a mandatory recall. i feel since they have had problems with the front and have acknowledged the defect that there is also a problem with the rear springs of those same years. parts required to correct problem are new coils both sides. we took it to the dealership and the service manager said he thinks there should be a mandatory recall but he did not have the authority to make that decision and referred me to you. the cost to my mother which is on a fixed budget is 600.00 and she cannot afford it. the service manger advised her to get it fixed before it caused numerous problems which would not be covered even though the damage occurred from the broken coil spring. at this time there has not been any dangerous occurrences but there are a possibility of them happening at any time. please look closer at this dangerous situation and make it mandatory to have ford motor company fix this problem. thank you brad farrow *tr | |||
| 10/13/2008 | 86649 | 1 | |
| Front & rear springs failed on 2001 ford taurus & were replaced. front springs also destroyed struts & were covered under a manufacturer warranty. rear springs also destroyed shocks but were not covered under warranty. ford dealer indicated that this failure was common on this model year. *tr | |||
| 10/27/2008 | 80000 | ||
| Tl*the contact owns a 2001 ford taurus. the contact stated that the rear coil springs failed and the front coil springs are weak. the dealer stated that they would not repair the front coil springs according to nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs) until they have completely failed. they further stated that they would not assume financial responsibility for the rear coil springs because there was no recall for that component. the manufacturer did not assist. the failure mileage was 80,000 and current mileage was 106,000. | |||
| 07/07/2008 | 101000 | 1 | |
| I had 3 broken coil springs on my car at one time. i learned there was a recall on the front coil springs, but not on the back. i have also learned that the cause of the fault on the coil springs was salt on the road, which is what caused my front and rear coil springs to break. i believe there should be a recall on the rear coil springs, as well as the front. i called ford's complaint department, and they said this would not be changed. then, i had broken shock absorbers, which my ford garage told me was a result of the coil springs. so not only did i have to pay for the rear coil springs, but i also have to pay to repair the shock absorbers! the garage manager said he has had numerous cases like this -- in fact, he had two in the shop in the same week. *tr | |||
| 06/15/2008 | 120800 | 1 | |
| Daughter was driving car and heard funny rattling noise in front end when going over bumps. i checked out the front end and found the front driver's side coil spring was broken. while getting that fixed the driver's side rear coil spring was found to be broken also! *tr | |||
| 12/24/2007 | 88000 | 1 | 12/12/2002 |
| Failure/fracture of front suspension coil springs and related tire damage. my car was repaired as far as the front suspension is concerned under warranty only for springs. my concern is future spring failure on rear suspension which is known to have similar failures with no safety recall in effect at this time. despite the nhtsa tests on similar vehicle defect, i am not convinced that the potential for a loss of vehicle control incident is unlikely. i wonder if one of the nhtsa persons responsible for the test information would let me trade vehicles with them. would they be willing to drive this car for extended use on crowded interstate highways in all weather conditions like so many of us do? the parts in question fail because of corrosion. in most cases the spring breaks at the lower first coil, ford has installed a shield to prevent related tire damage per nhtsa campaign id number: 04v332000 here is my point as plainly as i can put it. these springs will corrode at any location due to stone chips or other surface imperfections. as a result these springs have the potential to break at any location rendering the shield at the lower coil useless. the result could be a loss of vehicle control regardless of which, front or rear, position. should not ford motor company be mandated to at least inspect these parts for corrosion in other than the common point of failure, and if necessary replace them? ford has introduced replacement springs with improved corrosion resistant coatings, but in the case of the rear suspension springs on the same vehicles known to have similar failures, there is no current consumer protection mandated. please tell me that you are going to correct this issue. isn't it obvious that at best this problem is only half corrected! since when is that good enough? thanks for all your successes in the matter of motor vehicle safety! i hope this issue will soon be added to the list. bob zamost *tr | |||
| 08/29/2007 | 79900 | 2 | |
| Tl*the contact owns a 2001 ford taurus. when the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. the dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. the cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. the purchase date was unknown. the current and failure mileages were 79,900. the consumer stated feels ford should reimburse all consumers for rear coils springs and alignment. updated 09/18/07 *tr | |||
| 06/21/2007 | 106000 | 1 | 05/01/2005 |
| Tl*the contact owns a 2001 ford taurus. while driving 35 mph, the passenger side front tire flattened. the contact pulled over and changed the tire. the vehicle was taken to the dealer who diagnosed the cause of failure as a failed spring. the dealer also noticed that the rear spring had failed. the current and failure mileages were 106,000. | |||
| 07/10/2006 | 35000 | 2 | 03/10/2001 |
| I own a 2001 ford taurus the front spring were defective and recall now the rear spring are defective and ford isn't having a recall --will anything be done to recall the rear spring? *nm | |||
| 07/04/2004 | 60000 | 1 | 08/15/2001 |
| Dt: the caller received recall on the front springs, but he was having a problem with the rear springs. the caller said the rear spring failed, and it put a groove in the passenger rear tire. the caller found it before the tire blew out. the caller replaced both rear springs at his own expense with another brand. dealer said they would not replace the rear springs for free. manufacturer has not responded to the caller on the rear springs. *ak the sway bar bushings were replaced three times, the rear bushings were replaced twice. updated 01/19/06. *jb | |||
| 12/07/2001 | 11138 | 12 | 08/06/2001 |
| I bought a new ford taurus in 2001. three months after my purchase, a vibration began in the front end. i took the car in and had repairs. to my dismay, the car began to vibrate again in january 2002. i took my car in for repairs again. april 2002 the same problem occurred again, so more repairs. this continued until i gave the car back (july 2004) due to these problems and many others. the dealership, silsbee ford, seemed to only fix the problem temporarily,resulting in me returning the vehicle again and again. i believe there was an underlying problem that was overlooked and i assumed taking the car to a dealership the problem would have been found and properly fixed. by mar 2003 appr. 21,000 miles one cv shaft and axle seal replaced, rod asy replaced at 38,000 miles, and by jan 2004 the other cv axle was replaced. this car has had three sets of tires before 60,000 miles, new rotors at appr. 38,000 miles. the rotors have been turned a number of times before replacing. consumers need to be informed of makeshift repairs done at dealerships. i turned in my car to the company because it was getting too dangerous to drive and obviously the dealership wasn't competent enough to find the underlying problem. i have tried many different avenues trying to resolve this situation and the ford company keeps stating the warranty is out. i know this but the problem is, my vehicle should have been repaired properly the first time or at least the second time it was in the shop for repairs, while under warranty. i believe my family was endangered because of the negligence of this company. *jb | |||
| 06/15/2003 | 44000 | ||
| We noticed the lower half of the car is covered with small rust spots 44000 miles. we do not have an estimate on fixing this problem. at 39000 miles we began experiencing a rattle under the right front passenger floor board. this has been inspected and nothing has been found so far, however the rattle continues to grow worse. just under 30000 miles the front brakes required replacment. new rotors and brake pads were installed, however within a weeks time the car was back in for more brake work. the pads were replaced by the shop, but the sqeaking has returned again.( we did not have the brakes repaired at the ford dealership, because we were told that this was not covered under warranty.) the fuel gauge reads erracticly between full and 1/4. i have made no attempt to have this fixed yet. the engine has developed a hard starting problem within the last few weeks. it will crank and not start. then after a couple of attempts, it will start but idle rough. | |||
| 03/01/2004 | 10000 | 3 | 08/30/2001 |
| The anti-sway bars on my ford taurus ses have come loose on three separate occasions. the bars came loose at 10,000 miles, 16,000 miles, and most recently at 50,000 miles. since the latest repair (at 50,000 miles) is now allegedly out of warranty the dealer want $140 to fix the problem again. and there is no guarantee that this problem will not continue to resurface. i argued with the dealer and the manufacturer (ford customer relations) that this is an ongoing problem and a defect, not a new problem. the bars should not be coming loose on their own. it is important to note that on the second repair attempt (at 16,000 miles) the dealer installed a special kit that they received from ford to fix this problem. this is evidence that the manufacturer and the dealer are aware of a generalized problem and that sway bars are coming loose on this car model (2001 taurus ses) and perhaps on many others that share the same sway bar design. nhtsa should investigate the safety issue involved in loose sway bars on the ford taurus. nhtsa should also investigate the attempt by ford and the ford dealers to make customers pay for repairs that never resolve the problem. if ford and the dealers are allowed to claim that this repair is out of warranty then all they have to do is sit and wait until the warranties expire and all defects become a customer-paid repair.*ak | |||
| 12/02/2003 | 16666 | 1 | |
| When applying the brakes the front end shook violently.*ak the dealer rotated and balanced all four tires. the dealer also replaced the front rotors and pads and adjusted the rear brakes. *nm | |||
| 15500 | 5 | 05/05/2001 | |
| Problems with 2001 ford taurus brake rotors.*mr the front end vibrated and the brake rotors were replaced numerous times, however the problem still existed. ford was ordered to repair all repairs but they only turned the rotors. *ph also the passenger window dragged, the lights dimmed when the radio or heater was on, and also the transmission jerked at times and there was a vibration in the front of the vehicle, the mechanic stated it was due to tire wear. *jb | |||
| 05/21/2001 | 10 | 1 | |
| The vehicle severely pulled to the left while driving. the dealership was unable to locate the cause of the problem. *jb | |||
| While driving off a lot steering wheel statrted making a whining noise. dealer replaced rack and pinion twice, but problem still exists. *ak | |||
| 12/26/2000 | 2 | 11/10/2000 | |
| Vehicle exhibits grinding noise on right side when turning corners, back end moves when cornering, rear suspension seems to be loose when cornering, vehicle pulls to the right and left while driving, shocks seem to have a rough ride. *tt | |||
| 06/01/2001 | 1 | ||
| Vibration in steering gets worse the faster the vehicle goes. dealer so far has not found a cause.dealer informed consumer that the vibration is within fords specifications. *jb | |||
| SUSPENSION - FRONT | |||
| 06/01/2011 | 110000 | ||
| Tl - the contact owns a 2001 ford taurus. the contact stated that while driving 30 mph the vehicle started to produce a loud clunking noise. the vehicle was taken to a local shop who diagnosed that the driver side front coil spring broke as a result of corrosion. the manufacturer was made aware of the failure who did not offered any assistance since the vehicle had surpassed the statute of limitation for recall nhtsa campaign id number: 04v332000 (component: suspension:front:springs:coil springs). the vehicle was repaired. the failure mileage was 110,000 and the current mileage was 110,448. pm | |||
| 03/31/2011 | 95000 | ||
| 2001 ford taurus ses left front spring snapped. this was discovered at ~95,000 miles and 10 weeks after the ford extended recall program expired. the end of the spring was sitting in the small well at the bottom of the spring and the broken end was very rusty. about 3 snapped off the top end of the spring. online research indicates this is a very common problem and many people report that the spring punctures a tire and causes suspension and frame damage. i will need to have the springs, along with the struts, bushings, etc. replaced. both of my rear springs were also broken and were replaced (at my own expense) in may, 2010. | |||
| 03/19/2011 | 146750 | ||
| Tl*the contact owns a 2001 ford taurus. the contact stated that the drivers side coil spring broke and punctured the drivers side tire when he was driving 5 mph. the vehicle was taken to an authorized dealer where it was awaiting repair. the contact referenced recall 04v332000 (suspension:front:springs:coil springs) but was told by the dealer that they would not cover the replacement of the springs. the contact called the manufacturer; however, they offered no assistance. the current and failure mileage was 146,750. | |||
| 03/19/2011 | 146750 | ||
| Tl-the contact owns a 2001 ford taurus. the contact stated that the driver side coil spring broke and punctured the driver side tire when he was driving 5 mph. the vehicle was taken to an authorized dealer where it was awaiting repair. the contact referenced recall 04v332000 (suspension:front:springs:coil springs) but was told by the dealer that they would not cover the replacement of the springs. the contact called the manufacturer who offered no assistance. the current and failure mileages were 146,750-bk | |||
| 03/01/2010 | |||
| Tl* the contact owns a 2001 ford taurus. the contacted stated that the vehicle was being serviced for routine maintenance when the mechanic informed him that the front suspension had failed and there was a leak in the power steering pump. the vehicle was repaired for the front rotors, brakes, and the power steering pump. the failure mileage was unknown. the vin was unavailable. | |||
| 02/24/2011 | 82000 | ||
| Front suspension shock broke, coil spring ruptured tire. | |||
| 03/01/2010 | |||
| Tl* the contact owns a 2001 ford taurus. the contacted stated that the vehicle was being serviced for routine maintenance when the mechanic informed him that the front suspension had failed and there was a leak in the power steering pump. the vehicle was repaired for the front rotors, brakes, and the power steering pump. the failure mileage was unknown. the vin was unavailable. | |||
| 02/24/2011 | 82000 | ||
| Front suspension shock broke, coil spring ruptured tire. | |||
| 03/01/2010 | |||
| Tl-the contact owns a 2001 ford taurus. the contacted stated that after having his vehicle in for a regular maintenance. the mechanic informed him that the front suspension had failed and there was a leak in the power steering pump. the vehicle was repaired for the front rotors, brakes, and the power sterring pump. the failure mileage was unknown. the vin was unavailable. tb | |||
| 02/24/2011 | 82000 | ||
| Front suspension shock broke, coil spring ruptured tire. | |||
| 10/22/2010 | 109000 | ||
| There was very little warning to the failure. the vehicle drove fine until one day it developed a clunk in the front that was worse than the several that were already there. about this same time the steering began to feel sloppy as well. when i looked under the car the front sub-frame was rusted to the point where the a-arm disconnected itself from the sub-frame. the front of the a-arm is now floating free. this is the cause of the steering slop. the only way to fix this problem is to replace the entire sub-frame. this is the frame that holds the engine, transmission and suspension to the vehicle. the vehicle is no longer safe to drive. | |||
| 03/17/2009 | 80000 | ||
| My most recent contact with ford was highly unpleasant and discouraging. i own a 2001 ford taurus with 80,000 miles that had 2 front coil springs and 1 rear coil spring break. i contacted ford customer service to inquire what i needed to do regarding the recall on the coil springs; i gave my vin # to the agent and was told that this car does not have any recalls and ford could not offer me any service for the broken springs. i then contacted airport ford in florence, ky and explained what i was told by ford customer service and the 3 broken coil springs, they told me i could not be helped since ford customer service said that there was not any recalls on this vehicle. recall 04v332000 recalled the front coil springs and extended the warranty to 10 years or 150,000 mile, which this car is still covered. rather than continue driving an unsafe vehicle, i decided to get the car fixed. i had the coil springs, wheel bearings, ball joints, tie rods, drive shafts, and rotors replaced on this car. the 2 broken front coil springs destroyed each of these components by placing unnecessary stress on these components. the rear coil spring was inches away from puncturing the tire of this vehicle; this was an accident waiting to happen. i believe that at a minimum the front coil springs should have been replaced by ford due to the recall and extended warranty on these fractured springs; this cost me $343.12. i feel that ford should cover the total cost of this repair to make this vehicle whole again at my cost of $986.28. ford motor company | |||
| 04/05/2010 | |||
| The front suspension on my 2001 ford taurus has both coils broken. there is a customer satisfaction recall on this problem for 10 years or 150,000. my vehicle has 170,000 miles. if this was a safety recall then there would be no limit. i believe this should be a safety issue. the coils can easily slide loose causing steering to be jammed with loss of control and/or tire damage resulting in very rapid lose of tire compression. both situations have a high likely hood of resulting in an accident. | |||
| 03/05/2010 | 151000 | ||
| The coil spring on the driver side if ford taurus 2001 broke. | |||
| 03/26/2010 | 122000 | ||
| I have a 2001 ford taurus se. all four of the suspension coil springs are broken and one of the broken springs had an end which protrued and had rubbed a groove into the tire (inside rear) portion damaging the sidewall of my tire rendering the tire useless. | |||
| 01/25/2010 | 45000 | 1 | |
| Front springs break and cut the tire causing accidents. *tr | |||
| 01/08/2010 | 28000 | 1 | |
| 2001 ford taurus rear spring coils. why isn't there a recall for the rear spring coils, when there is a recall for the front spring coils? the same problem happens with the rear spring coils that happens with the front spring coils. tires are exploding! this is extremely dangerous!!!!!!! ford needs to take responsibility for this problem! *tr | |||
| 01/08/2010 | 28000 | 1 | |
| We own a 2001 ford taurus with about 28,000 miles on this vehicle. i am handicap and this is the vehicle that we use to get me to appointments, etc. we are very lucky that the front tire exploded while my husband was backing out of our driveway and not while we were already driving on the highway or where ever! we had the car towed to our mechanic and he told us that the tire exploded because of the front spring coil. once we found out the cause, i looked on the internet for any issues or recalls for this problem, and low and behold there is a recall because of the front spring coils. we then had the vehicle towed to the ford dealership that we bought the car from. they are fixing the car now. yesterday we were told by the dealership that there is a problem with the rear spring coils and that they also need to be replaced. there is not a recall on the rear spring coils, even though i have been researching this issue for the last few days and it appears that ford should have an active recall on the rear spring coils. ford needs to step up and issue a recall for the rear spring coils. we have been told the ford will not pay for the tire that exploded (btw: the 2 front tires were just replaced this past summer) and they won't pay for the rear spring coils to be replaced, even though they have to be replaced! i thought that ford made safe vehicles, but i now know that is not the case. ford needs to do something before something serious happens to somebody. i am extremely disappointed!!! *tr | |||
| 01/12/2010 | 28000 | 1 | |
| Front and rear spring coils are damaged. my husband was backing out of our driveway an as he did, the front driver's side tire exploded. we had the car towed to a mechanic and we were told that the spring coil punctured the tire. we were then informed that all of the coil needed to be replaced not just the front coils. after we found out about the front coils, we contacted ford and we were told to bring it to a dealership because the front coils were covered because of a recall. once we got the car to a dealership, they then told us that there was an issue with the rear coils and that the rear coils were that covered under the recall. i have been doing a lot of research and i have found out that all of the coils need to be replaced. fyi: we have a 2001 ford taurus with 28,000 miles (yes, that is 28,000 miles). i would like a reason why all there isn't a recall on all of the coils, especially since it appears to be a problem with these cars? also, the both front tires are less than a year old. ford needs to step up to the plate and take responsibility before there are more accidents and maybe even deaths! *tr | |||
| 01/10/2010 | 1 | ||
| Front suspension coil broke and punctured side of tire. had this happen to back wheel at considerable expense. hopefully this will be covered under warranty. luckily this did not happen while my daughter was driving on highway to school or she could have been in a critical accident! *tr | |||
| 09/12/2009 | 80000 | 1 | |
| 2001 ford taurus wagon with 80,000 miles while driving on route 80 i heard a loud banging sound in the front end - the left front coil spring broke. luckily the protective guards installed last year prevented the tire from blowing up. *tr | |||
| 03/08/2009 | 68000 | 1 | |
| 2001 ford taurus. march 09, 68,000 miles drivers front coil spring breaks and cuts tire down. july 09, 78,000 miles mechanic finds both rear coil springs similarly broken. i had to replace all 4 springs, struts and 1 tire. luckily, the car was not being driven when springs broke on front end. dont know when the rears broke, but sometime in the last 10k miles or the 4 wheel alignment would have discovered the broken rear springs in march 09. *tr | |||
| 04/06/2009 | 88000 | 1 | |
| I had my car towed to my mechanic because my tire was shredded. later i found out that the tire shredded due to the failure of the rear coil springs. my mechanic told me that the front was also in poor condition and should not drive the car much longer. i called ford and they told me the front was under recall. i dropped he car off to stoneham ford who told me that since they were not currently fractured they would not replace them. they would not tell me the current condition yet my mechanic states they are in very poor condition. ford continued to say that since they are not fractured and no one has yet been hurt, they are not replacing them. no one has been killed yet.*tr | |||
| 11/10/2008 | 88000 | ||
| Tl*the contact owns a 2001 ford taurus. while driving less than 20 mph, the rear passenger side tire shredded. the vehicle was towed to a local mechanic. the rear coil spring snapped and punctured the tire. the mechanic also stated that the front coil springs were failing and advised the contact not to operate the vehicle. the mechanic stated that the vin was included in nhtsa campaign id number 04v332000. the manufacturer stated that they would not have to make repairs until the coil springs actually failed. the current and failure mileages were less than 88,000. | |||
| 03/24/2009 | 92873 | 1 | |
| My husband was driving the vehicle when the rear tire blew making the car undrivable. it was towed to a mechanic who found that both of the rear springs had snapped. i was told that had he been traveling at a higher speed he most assuredly would have either been seriously injured or killed. the cost of the repair so far has totaled almost $900 dollars. ford has acknowledged that they know about this problem and my front springs are also about to snap. ford stated that the front springs are recalled but the rear are not because there have not been any fatalities yet. i hope that it does not take a death or serious injury to get ford or the nhsta to make ford own up to its responsibility. *tr | |||
| 02/26/2009 | 1 | ||
| I own a 2001 ford taurus. approximately 2 years ago, i was driving to work and heard something drop from my car (at a speed of 20 mph). i stopped my vehicle and walked down the road to find, what appeared to be a part from my vehicle. my husband looked at it, and wouldn't you know, it was my front coil that had busted. i took it into the dealership and they repaired it since there was a recall on the front coils. last week, i was on the freeway and i heard something metal-like fall off my vehicle and my car fishtailed (about 55 mph). i stopped the vehicle on the side of the road and found that a coil had busted yet again. this time, the coil that broke was from the rear and good old ford advised that there is no recall on the rear coils---just the front!are you kidding me? so, in short, there is an apparent problem with the coils on the 2001 ford taurus. i have read through about 200 complaints thus far and decided that something as to be wrong with these coils and i feel that it's the companies responsibilities to resolve these issues. please, do no wait for someone to loose a life in order to issue a recall. *tr | |||
| 01/08/2009 | 98000 | 1 | |
| Broken coil springs in front and rear of vehicle. *tr | |||
| 10/20/2008 | 66000 | 1 | |
| I own a 2001 ford taurus. the front and rear coil springs have been replaced two times over the years. there was a recall on the front springs but none on the rear. my recent incident occurred in october. i had five kids in the car when the front coil broke off and ripped the tire. the cost to fix was $1,700. why hasn't there been a stronger demand for ford to fix this problem. searching the internet i know this is a widespread problem. *tr | |||
| 09/05/2008 | 90000 | 1 | |
| I have a 2001 ford taurus ses. about 5 months ago (~90 k miles) my front passenger side spring broke. the spring was replaced under recall. yesterday (~103 k miles), i found the rear driver side coil spring also cracked open and hanging very near to the tire. this car drives 98% on i-94 at a speed of 75mph. thank god the broken spring did not pop my tire open. dealer checked and found both the rear springs broken. a $385 estimate is given for just replacing the spring (not the struts). i checked on the internet and found this is a very common problem in taurus. ford should come forward and put a recall on the rear springs too. *tr | |||
| 06/17/2008 | 60000 | 1 | |
| Put car in reverse and began to move when spring on drivers side front broke and punctured tire. *tr | |||
| 05/04/2008 | 72000 | 1 | |
| I had to replace the both front coil springs on a 2001 ford taurus. the left front had broken. the car did have the shields installed as per the recall. ford has done nothing to help with the cost. the car has 72,000 miles . *tr | |||
| 08/06/2007 | 75000 | 1 | 02/20/2002 |
| We have a 2001 ford taurus that we bought new. had the front spring shields installed upon receiving recall notice. front springs are ok so far, but i noticed the rear of the car sat a little low in the garage. i had heard of some spring problems with the fords, and my son just had the rear springs on his focus replaced recently at his own expense. (he bought the focus new also) i scheduled service at our ford dealership and they confirmed both rear springs are broken. they did not have them in stock, so rescheduled me for the next day. the struts did not come in, so now i'm rescheduled for next week. now i don't know if we should drive it or not, as i found out that a lot of tires are being punctured, and i had recently put new tires on. ford should take care of this... *tr | |||
| 03/31/2006 | 46000 | 1 | 04/01/2004 |
| Dt*: the contact stated while traveling 30 mph, there was a noise coming from the rear end. the vehicle was taken to an independent repair shop that determined the driver side rear coil spring was broke and rubbed on the tire. also, the repair shop determined the inner axle boot was leaking on the front passenger side. | |||
| 03/23/2004 | 1 | ||
| Car experiences vibration at highway speeds and has a rattle in the front end. dealer inspected the vehicle and found the front end link pins to be worn. these pins attach the lower control arm to the frame of the vehicle and in turn, hold the front tires in position. these pins have been replaces twice on this particular vehicle. once at approx 21,000 miles and again at approx 56,000 miles. the dealer says they see this a lot on the taurus and state that ford has now changed the part due to excessive wear. this is a critical component as failure of this part could result in the front wheels coming off the vehicle (per the dealership). again - symptoms are front end vibration, which is not corrected by tire balance. *nm | |||
| 65000 | 1 | ||
| Consumer states that front end of vehicle shutters and shakes when brakes are applied. cause uniknown. *ak | |||
| 10/15/2002 | |||
| Consumer states that the front end cannot be ajusted, which causes the tire to wear excessively on the inside. dealer contacted,this is a common problem. mr | |||
| 3 | 03/01/2001 | ||
| Bad vibration in front end after u reach 45 gets worse as u speed up . first 2 times to shop it was real bad when you tried to stop. have had it repaired 3 times it is starting to do it again. first time brake pads,2nd time barke pads and roters third time front tires, 4th time brakes and rotersi think fords dont know what problem is.*ak | |||
| 06/20/2001 | 5 | 06/13/2001 | |
| Vehicle is experiencing intermittent vibration in the steering wheel at highway speeds, when braking or accelerating, tires were balanced and the front tire was found to be out of round, which still did not correct the problem.*jb | |||
| 10/10/2001 | 2 | 10/01/2001 | |
| My new 2001 ford taurus has had an annoying intermittent shimmy at highway speeds, the steering wheel wobbles at speeds under 45mph and the steering wheel vibrates during braking. the car's wheels have been rebalanced twice and realigned once with no success between two dealerships. ford ann harbor michigan has been notified that the car is still not fixed. *ak | |||
| 01/14/2002 | |||
| Vehicle vibrated violently when operated above 60mph or while coming to a gradual stop. dealer has been contacted. please provide furtehr details.*ak | |||
| 06/20/2001 | 5 | 06/13/2001 | |
| Vehicle is experiencing intermittent vibration in the steering wheel at highway speeds, when braking or accelerating, tires were balanced and the front tire was found to be out of round, which still did not correct the problem.*jb | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 03/16/2008 | 138245 | 1 | 12/11/2006 |
| The engine cradle, or subframe on my vehicle completely rusted into, the frame rusted from the inside, showing no obvious indications on the external, visible part of the frame, this incident came without warning, until the front control arm mount broke loose from the frame, while my wife was driving down the road, causing her to loose control... the body is solid with no rust, and vehicle is kept under carport... *tr | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 06/25/2009 | 74000 | 1 | |
| In march of 2009 i had a front spring blow out on my 2001 ford taurus. at that time ford replaced them under a recall, however ford refused to pay for a new tire which a set of new had been installed in feb. 2009 and the towing bill. now the right rear spring has done the same thing and destroyed another tire. the mechanic at my local ford tells me the repair is 280.00 not including another tire and towing. he also stated to me that ford should have recalled these cars for the rear spring also, because they've had as much trouble as the front. luckily both instances happened at a low speed. i believe it is up to your agency to push for a mandatory recall, before someone driving on a highway get seriously injured or killed! or does the last sentence have to happen first! *tr | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 04/13/2007 | 120000 | 4 | 12/15/2005 |
| Tl*the contact owns a 2001 ford taurus. while driving 35 mph the driver's side coil spring failed. the mechanic replaced both coil springs, a damaged cv joint, a failed connector rod, and a damaged strut. the contact never received a safety recall notice, and didn't know if the repairs were performed with the previous owner per recall# 04v332000. the contact had the front brake pads repaired. the current and failure mileages were 120,000.*ak | |||
| 02/11/2005 | 1 | ||
| The vehicle started shaking, and then the left rear tire blew out. the mechanic informed the driver that the rear coil springs and struts needed to be replaced. please provide additional information. *jb | |||
| 10/20/2003 | 49860 | 1 | 12/05/2000 |
| Front left coil spring broke while driving on ny thruway at 65 mph. car had to be towed for service. parts damaged included replacing the coil spring, the strut, axel, tire, and axel bearing. *la | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 04/08/2008 | 153900 | 1 | 09/18/2006 |
| I received a recall notice from ford motor company on 4/7/08 that my 2001 ford taurus was being recalled to have front anti-corrosion shields installed on the front springs. on 4/8/08 the lt front spring rusted through and punctured the left front tire. had i been driving at the time i would have been pulled into oncoming traffic. i contacted ford customer service and was told sorry the car was out of warranty by 3900 miles even though it was a recall problem. i tried to explain that 4/7/08 was the first notice i received and was told that they had been trying to recall the car since 2004 but had been sending the notices to the previous owner. i purchased the car in 2006. it did not matter that was the first notice i had received. i was told that it was my fault because i had purchased a used vehicle. i was also told they were not responsible because illinois was slow to update their database for ford. i am now responsible for a 900.00 repair bill. had they contacted me in a timely manner, the shields would have been installed in 2006. i was also told that any prudent consumer looks for any recalls on that vehicle on the corporate web site before purchasing the vehicle. this was a safety issue and ford took no responsibility for it. they had a design flaw and are taking no responsibility for it. *tr | |||
| 11/12/2005 | 82000 | 1 | 01/05/2005 |
| Dt: the consumer stated that there is nhtsa recall campaign#94v036000 concerning the suspension/front shock absorber. this vehicle experienced the same problems as indicated in the recall, but is not included in the recall due to the year. the consumer was unable to purchase the part, that was included in a kit, by itself. *ak (12/07/05) *sc | |||
| 05/05/2004 | 53000 | 1 | 08/04/2001 |
| Suspension front shock absorber problems. *ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 09/12/2009 | 80000 | 1 | |
| 2001 ford taurus wagon with 80,000 miles while driving on route 80 i heard a loud banging sound in the front end - the left front coil spring broke. luckily the protective guards installed last year prevented the tire from blowing up. *tr | |||
| 04/28/2008 | 56754 | 1 | |
| Had both front coil springs covered under ford recall but also had left and right rear coil spring fractures not covered under recall. rear coils replaced and installed for $415.13. there should be a recall on the rear coil springs as well... *tr | |||
| 03/31/2009 | 151356 | 1 | 04/17/2008 |
| Tl*the contact owns a 2001 ford taurus. while driving 5 mph and turning left out of the driveway, the front passenger side coil spring failed and punctured the passenger side tire. the manufacturer had not yet been notified. the current and failure mileages were less than 151,356. updated 12/08/09. *lj updated 12/10/09.*jb | |||
| 12/23/2008 | 75000 | 1 | |
| Tl*the contact owns a 2001 ford taurus. while driving at any speed, the contact hears banging noises coming from the front and rear of the vehicle. the failure caused improper suspension issues in the vehicle. he took the vehicle to his local shop and the mechanic stated that both the front and rear coil springs failed. the dealer has not confirmed or denied whether the vehicle was previously repaired according to nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vehicle has not been repaired. the current and failure mileages were 75,000. updated 02/24/09. *lj updated 02/24/09. *jb | |||
| 01/30/2008 | 69000 | ||
| Tl*the contact owns a 2001 ford taurus. the vehicle failed inspection due to fractured front coil springs. the dealer stated that the rear coil springs also needed to be replaced. the dealer replaced the front coil springs according to the recall; however, the rear coil springs were not included. the recall number was unknown. the failure and current mileages were 69,000. | |||
| 04/17/2007 | 63830 | 1 | |
| Tl*the contact owns a 2001 ford taurus. while driving 30 mph, the contact heard a loud noise and the front end of the vehicle dropped. the vehicle was taken to an auto garage and they stated that both front driver and passenger side coil springs failed. the vehicle was repaired and the coils and struts were replaced. the manufacturer stated that they will not reimburse her because the repair was not performed by an authorized ford dealer. the failure mileage was 63,830 and current mileage is 63,956. updated 09/16/08. *lj updated 09/18/08 *jb | |||
| 04/08/2008 | 153900 | 1 | 09/18/2006 |
| I received a recall notice from ford motor company on 4/7/08 that my 2001 ford taurus was being recalled to have front anti-corrosion shields installed on the front springs. on 4/8/08 the lt front spring rusted through and punctured the left front tire. had i been driving at the time i would have been pulled into oncoming traffic. i contacted ford customer service and was told sorry the car was out of warranty by 3900 miles even though it was a recall problem. i tried to explain that 4/7/08 was the first notice i received and was told that they had been trying to recall the car since 2004 but had been sending the notices to the previous owner. i purchased the car in 2006. it did not matter that was the first notice i had received. i was told that it was my fault because i had purchased a used vehicle. i was also told they were not responsible because illinois was slow to update their database for ford. i am now responsible for a 900.00 repair bill. had they contacted me in a timely manner, the shields would have been installed in 2006. i was also told that any prudent consumer looks for any recalls on that vehicle on the corporate web site before purchasing the vehicle. this was a safety issue and ford took no responsibility for it. they had a design flaw and are taking no responsibility for it. *tr | |||
| 03/03/2008 | 92000 | 2 | |
| Tl*the contact owns a 2001 ford taurus. while driving 20 mph, the front coil spring failed and made a loud banging noise. the coil spring punctured the front passenger side tire. in 2002, ford placed a protective cover over the coil spring. the cover was removed when the struts were replaced in 2007. the vehicle will be towed to the dealer. nhtsa campaign id number 04v332000 (suspension: front:springs:coil springs) was referenced. the purchase date was unknown. the current and failure mileages were 92,000. | |||
| 10/06/2007 | 40000 | 1 | 11/06/2003 |
| 2001 ford taurus - left and right rear coil springs - broken. repaired october 2007. cost including the replacement of left and right rear struts $965.87. *tr | |||
| 12/12/2007 | 62000 | 2 | 09/17/2001 |
| Broken rear springs on 2001 ford taurus cost over 500 to replace. front springs defective also and caused flat tire. springs in front replaced at ford cost. i was not reimbursed for tire. *tr | |||
| 01/06/2008 | 101575 | 2 | 06/04/2007 |
| Heard a bang heading off an off ramp and car shot into guard rail with drivers side of car breaking headlight, bumper, bending hood, fender and door and various scratches along side of car. had car towed to dealer where purchased upon investigation both front coil springs were broken and front tires were shredded. as repairs were being made i found there was a ford recall on the front coil springs for the fractures an shredding of tires. never received recall notice. the ford motor company, after repairs were made, don't want to reimburse repairs made because the repairs weren't made through them and refuse to pay the body damage. *tr | |||
| 12/27/2007 | 120000 | 4 | 11/20/2006 |
| Dealer found all four springs broken after car was grinding on rear tire. dealer is replacing front ones per recall but i feel rear springs are also prone to failure and ford should issue a recall. car suffered tire damage to right rear wheel. *tr | |||
| 10/20/2007 | 4 | ||
| Brought in my 2001 ford taurus for a front end shake and was informed by the mechanic that all 4 coil springs were broken! *tr | |||
| 08/29/2007 | 79900 | 2 | |
| Tl*the contact owns a 2001 ford taurus. when the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. the dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. the cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. the purchase date was unknown. the current and failure mileages were 79,900. the consumer stated feels ford should reimburse all consumers for rear coils springs and alignment. updated 09/18/07 *tr | |||
| 06/06/2006 | 2 | ||
| The front left coil spring on my 2001 taurus broke in june 2006. today august 28, 2007 the left rear coil spring on my 2001 ford taurus was noted that it was broken by my regular mechanic. fortunately nobody was in the vehicle or that it did not cause injury but this could be a major problem and by the looks of the number of other complaints this is a very common problem. *jb | |||
| 08/06/2007 | 74995 | 2 | 11/28/2001 |
| Driving along a smooth road,car was jolted with a loud bang. i discovered the front passenger side coil spring fractured,leaving part of its base in the strut mount. second coil spring to fail on this car. passenger rear also failed, one year ago. *jb | |||
| 07/25/2007 | 100000 | 2 | 08/01/2001 |
| Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the front and rear coil springs fractured. the service shop replaced the rear springs in the latter part of 2006. the contact stated that the failure sounded as if a stone had struck the undercarriage of the vehicle. the current and failure mileages were 100,000. the consumer stated the front and rear coil springs broke in a relatively short period time. the front coil springs in the front didn't just break in one place, but in two places . the front strut mount was also punctured and had to be replaced. updated 08/16/07.*jb | |||
| 02/23/2007 | 1 | 09/08/2005 | |
| I had a catastrophic failure of the coil springs on the 2001 ford taurus, and had to replace the front coil springs at my expense. later , i found out about safety recall 04v332000 , and presented the bill to the local ford garage for reimbursement of the price of the parts. the district ford recall representative refused my claim and would not give a reason other than the work was not done at a ford garage. what were the options. the spring destroyed the tire and i could have crashed under other conditions. *ak | |||
| 05/09/2007 | 100000 | 1 | 08/01/2006 |
| Tl*the contact owns a 2001 ford taurus. the contact took his vehicle in for inspection and found that both of the rear coil springs were damaged. the current and failure mileages were 100,000. | |||
| 04/13/2007 | 120000 | 4 | 12/15/2005 |
| Tl*the contact owns a 2001 ford taurus. while driving 35 mph the driver's side coil spring failed. the mechanic replaced both coil springs, a damaged cv joint, a failed connector rod, and a damaged strut. the contact never received a safety recall notice, and didn't know if the repairs were performed with the previous owner per recall# 04v332000. the contact had the front brake pads repaired. the current and failure mileages were 120,000.*ak | |||
| 04/11/2007 | 85400 | 1 | 06/01/2004 |
| Broken rear coil springs. i was to the dealer 2 months ago and had the broken front coil springs replaced under warranty. now, during a state inspection ,was informed the rear springs were broken and must be replaced at my cost.*ak | |||
| 02/03/2007 | 70000 | 2 | 06/10/2004 |
| 2001 ford taurus coil spring break for 2nd. time. lost control of car on freeway! get off your rearends and do something about this!!!!!!!!!!!!!!!*jb | |||
| 01/05/2007 | 75000 | 2 | 06/01/2002 |
| Tl* - the contact stated that on january 5, 2007 the contact was traveling in reverse when she heard a noise. the contact noticed the left front tire was flat. the contact stated on january 4, 2007 heard a loud noise coming from the garage, he went to investigate and found nothing. the contact believed that the noise he heard was the front tire spring rupturing. the contact stated he had heard squeaking noises coming from the front of the vehicle when it would go over bumps, but did not know what it was. the contact had the mechanic take a look at it, but he did not find anything. the vehicle had to be towed to a repair shop. where they ordered two new front springs. *ak updated 02/22/07. *jb | |||
| 07/06/2006 | 27300 | 2 | 04/15/2001 |
| I own a 2001 ford taurus se. i took my vehicle in for nys inspection and found that 2 of my coils were broken, one rear and one front coil. my car has only 27,300 miles on it. this is a ridiculous problem to have with so few miles on my car. i took my car to the dealer and they replaced only one front coil and i had to pay to have the rear coil fixed. i have since learned that they are required to fix both front coils, even if only one breaks, which they did not do. however, why are the rear coils not covered in the recall??? they are also subject to salt. the rear coils are just as faulty as the front coils. *jb | |||
| 06/21/2006 | 43010 | 1 | |
| Suspension front:springs:coil springs one front spring was broken on drive way parts has been replaced at cost of $669. broken part has been kept. *jb | |||
| 04/27/2006 | 64900 | 2 | 11/20/2004 |
| Dt*: the contact stated the front driver and passenger side coil spring fractured. on april 27th the vehicle was in an accident afterwards a vibration was felt, there was an intense rattle and a noise was heard while driving over bumps. the vehicle was taken to the dealership who insisted the vehicle was fine. it was later determined the front driver side coil spring had in fact fractured during the accident. on june 3rd while stopped at a light the passenger side coil spring fractured. the vehicle was maneuvered off the road due to the weight of the vehicle on the strut the contact was unable to determined the failure. the vehicle was driven home. the contact jacked the vehicle and determined the front passenger side coil spring had fractured in half. the contact is concerned the original rear coil springs will break while driving. there is an open investigation regarding the rear coil springs, nhtsa item number ea06002. | |||
| 01/01/1901 | 1 | ||
| 2001 taurus front coil spring broke. *ts the rear springs failed and the manufacturer refused to cover the cost. the front coil springs were covered under the recall. *jb | |||
| 04/23/2006 | 101000 | 1 | |
| I have a 2001 ford taurus se that recently fractured the drivers side front coil spring which punctured a hole in the tire. the vehicle was parked. i have read that this problem has affected a large number of others and would like to know what has or what is being done to solve the problem. also, what am i responsible to pay for? i have not fixed the car, i want to know what will prevent the other side from doing the same in the event that i might be driving. *jb | |||
| 01/02/2006 | 60000 | 1 | 07/07/2004 |
| Broken rear coil spring on 2001 ford taurus punctured the rear driver side tire. i was searching to make sure pricing was correct on the repair when i found a news story that the nhtsa was investigating complaints of the same type of incident. i started to hear a noise a day or two before it happened and was on my way to drop the car of at a repair shop when the incident happened. i am having the car repaired with both rear coil springs and struts replaced. the repair will cost in excess of 1000 dollars. please file this complaint with the rest of the incidents. *jb | |||
| 07/08/2005 | 1 | 03/23/2001 | |
| Dt: the dealer refused to replace the coil springs unless it failed. the consumer stated there was a recall regarding the issue. recall# #04v332000. | |||
| 06/12/2005 | 50000 | 2 | 10/01/2001 |
| Dt: ford recalled front springs. however, the rear springs have penetrated the tire tread and the rear passenger's side. both springs broke, but only one penetrated the tire. spoke with dealer and ford as well and they do not want to remedy this problem. felt this was unsafe and wanted a recall on the rear as well. ford said it was not on the steering wheel side so there was an accident with a tire punctured with the springs it would not affect the steering . *ak | |||
| 05/25/2005 | 29900 | 1 | 12/01/2003 |
| Dt: front coil spring fractured, caused tire to go flat. consumer was driving at 10 mph. *tt | |||
| 03/01/2005 | 1 | ||
| 'recall campaign' issued for front coil springs on 2001 ford taurus. *bf the consumer wanted to know why her vehicle was not included for the protective shields. the consumer has a letter which stated the protective shield installation did not apply to the state of florida, however the consumer received a recall letter which stated otherwise. *jb | |||
| 03/15/2005 | 1 | ||
| Consumer received recall 04v332000 concerning front coil spring. remedy failed. *ak the ball joints had excessive wear and had to be replaced at the consumer's expense. *bf | |||
| 08/10/2004 | 1 | 09/01/2001 | |
| Recall campaign: 04 v 332 000/front coil spring: consumer received this recall notice since august 10,2004 and still unable to get the dealer to honor this recall because no part available. *nm the consumer was made to wait 6 months for recall service. *tc | |||
| 01/13/2005 | 48000 | 1 | |
| Recall campaign: no contact has been made with the consumer since receiving the recall letter for the front coil spring. nhtsa recall front coil spring 04v332000. *nm | |||
| 08/20/2004 | 1 | ||
| Nhtsa recall 04v332000 on the front coil spring. no parts were available . *ak | |||
| 08/02/2004 | 14800 | 1 | |
| After receiving nhtsa recall 04v332000 from the manufacturer for the coil spring shield. made an appointment. consumer had not been able to have the shield placed onto the vehicle for no parts were available. *ak | |||
| 08/03/2004 | 45000 | ||
| Consumer was not notified of the december deadline for the spring shield nhtsa recall 04v332000. *ak | |||
| 12/13/2004 | 181000 | 1 | |
| Manufacturer's recall 04s17 for the front coil spring was issued in august 2004, and dealer stated they still did not have the parts available. *ak | |||
| 12/22/2004 | 50600 | 1 | |
| 2001 ford taurus, i was turning into my home driveway, when the front left strut spring broke (drive is typical suburban drive,no remarkable bumps or turns). the action caused the broken piece to sheer the tire from the wheel in one revolution of the wheel. the tire peeled out from under the wheel (as i was in a slow speed right-hand turn >10mph)and i lost control and ability to safely stop.the car fell to the ground (on it's frame) as the suspension had given way and the tire had lost all shape. the car is currently in the shop for repair and it is unknow the total damage to the vehicle,nor the intention of the manufacturer. i can only imagine what would have happened to this vehicle part failed at speed! that is my reason for contacting you, others need to know!*ak | |||
| 12/01/2004 | 1 | 06/20/2003 | |
| Consumer received recall 04v332000 concerning front coil spring, and contacted his local dealer who advised the consumer to wait until something happened before bringing the vehicle in.*ak | |||
| 09/28/2004 | 1 | ||
| Recall number 04v332000: consumer has been waiting to be contacted since october for the recall part. however, the parts still have not arrived. the consumer has been calling the dealer and manufacturer for sometime now, and have not received any results. please provide any further information. *jb | |||
| 12/20/2004 | 1 | ||
| Dealership wanted to charge the consumer to inspect the vehicle before performing front coil spring recall 04v332000 repairs. *ak | |||
| 08/01/2004 | 1 | 05/15/2004 | |
| Consumer received nhtsa recall 04v332000 concerning coil springs in august of 2004.when contacting deale she was told that they would get back to her upon arrival of parts. four months has past and dealer still has no parts.*ak......consumer called dealer on december 15, 2004 inquiring when the parts will be in. was told wouldn't get the parts until the end of january 2005. *ak | |||
| 11/18/2004 | 1 | ||
| Consumer received recall 04v332000 concerning front coil springs. no parts were available. service manager walter. front driver's side tire exploded while driving. firestone, fr440, p215/60r16. *ak | |||
| 11/01/2004 | 1 | ||
| Notification for recall 04s17 safety exists in certain 1999 through 2001 model taurus and sable vehicles. *bf recall# 04v332000. *sc | |||
| 12/23/2003 | 40000 | 1 | |
| Notification recall 04s17 safety exists in 2001 taurus, front spring rusted through and snapped off piercing the tire. *bf the consumer was told that her extended warranty did not cover the repair. the consumer saw a recall notice on the internet for the same problem and requested a refund. campaign id number : 04v332000. the consumer stated that ford used faulty parts that resulted in additional expenses . *tc several days later, the consumer received a safety recall in the mail after being told the coil springs were not on recall it was just a customer satisfaction issue. *jb | |||
| 11/02/2004 | 95000 | 1 | 03/01/2004 |
| The consumer received a recall notice(04-v33-2000) regarding the coil spring, however there were no parts available. *jb *sc | |||
| 08/10/2004 | 1 | ||
| Front coil spring punctures tire. *bf consumer started the vehicle and put it into reverse and heard a loud pop. the front right tire had popped. | |||
| 07/19/2004 | 1 | ||
| While driving, the coil spring fractured and caused one of the tires to go flat. *nm *jb | |||
| 09/01/2004 | 1 | 11/01/2001 | |
| The consumer indicated that it is taking an unreasonable amount of time having recall 04s17 repaired. the recall is for the front coil springs. * nm *jb | |||
| 08/01/2004 | 94944 | 1 | |
| Consumer received recall 04v106000. dealer stated that if they performed recall repairs it would mess up the alignment. however, consumer was included in the recall, and did not get the repairs done. also, consumer was told by the dealer that ford would not pay for the alignment if they did the repair on the coil spring. *ak struts were replaced instead of recall issue. consumer was made to pay the bill before vehicle would be released. *tc | |||
| 08/16/2004 | 19000 | 1 | 11/01/2001 |
| Front coil spring malfunctioned. a recall was issued. however, the part will not be available until december. *ak *tc | |||
| 08/16/2004 | 65000 | 1 | |
| After receiving a recall letter, the consumer made contact with the dealer and was told that the parts will not be in until december. *jb | |||
| 08/13/2004 | 1 | ||
| Consumer received, nhtsa recall campaign 04v332000 regarding coil spring. dealership still does not have the parts available to conduct recall repairs. dealership telephoned operator, indicated to the consumer that management gave instructions for dealer to tell consumer that if the coil spring was not broke they won't replace it. *ak | |||
| 08/11/2004 | 1 | ||
| While driving at 35 mph consumer heard a loud noise coming from the rear. vehicle was taken to the dealership, and technician replaced the rear coil spring and the tire at consumer's expense. *ak | |||
| 08/09/2004 | 40000 | 1 | 02/01/2004 |
| The dealership was unable to perform the front coil spring recall 04v332000 repairs because the parts won't be available for 3 1/2 months. *ak *sc *jb | |||
| 08/05/2004 | 43000 | 1 | |
| Consumer stated a recall was issued for the front coils springs. however, the parts will not be available until the end of december. *ak | |||
| 08/05/2004 | 1 | ||
| Consumer received a recall notice concerning coil spring failure. after making contact with the dealer consumer was told that the coil spring. will not be replaced, but only inspected.*ak | |||
| 08/04/2004 | 1 | ||
| Consumer was advised by dealership to make an appointment to have front coil spring recall 041v332000 repairs perrformed. however, parts will not be available until december 2004. *ak | |||
| 07/16/2004 | 1 | 07/13/2004 | |
| I purchased the car on 7/13/04, the recall came out for the front suspension system on 7/16/04. the mileage is 77,135. i heard a popping noise and took the rear tires off as it sounded like that was where the noise was coming from. i discovered the right rear coil spring was broken and was grinding into the tire. i have spoken with ford motor and at this point, informed me that this vehicle is under no recall. they advised me to take it to the local ford dealership. i also advised them that i was making a complaint with nhtsa. why is the front suspension under recall and not the rear also ?? people need to be made aware of these issues with the rear suspension also. *ak | |||
| 04/15/2004 | 1 | ||
| When backing out of the driveway, the consumer heard a noise from outside of the vehicle. the consumer went to investigate the noise and noticed that the right front tire had blown. the consumer had the vehicle towed to the dealer. the mechanic informed the owner that the front coil spring had failed. please provide any further details. *jb | |||
| 01/12/2004 | 46522 | 1 | 09/30/2000 |
| The front left spring on my 2001 ford taurus broke and punctured the tire as i was backing out my garage in january of 2004. had to have it towed to the dealership where it was purchased and have the two front springs replaced and purchase a new tire. *la | |||
| 07/07/2004 | 70100 | 1 | 04/24/2002 |
| While driving at any speed the consumer heard a loud noise coming from the from right passenger side. the vehicle was taken to the dealership. the mechanic found the front coil spring on the passenger side had failed. *la *sc *jb | |||
| 05/11/2004 | 58500 | 1 | |
| While at a stop front driver side coil spring failed. consumer managed to pull over, and had the vehicle towed. dealership was notified, but did not resolve the problem. *ak | |||
| 05/27/2004 | 0 | ||
| While driving at a unknown speed,the consumer noticed a dragging noise coming from the rear end of vehicle. the vehicle was serviced and the problem was due to the left rear wheel coil spring. please provide any additional information. *nm | |||
| 1 | |||
| While driving coil spring disengaged, causing a flat in front tire. *ak | |||
| 02/17/2004 | 66000 | 1 | |
| The vehicle was parked over night, consumer found that front right tire was flat. vehicle was towed to an independent shop where the mechanic determined that the front spring coil cut the tire 180 degrees. the consumer would have to pay $950.00 to replace the coil spring, tire, and labor cost. *ak the vehicle was placed in reverse and there was a loud bang. the front left of the vehicle sunk down. the consumer found a broken coil spring and the tire was cut 360 degrees. *sc | |||
| 36900 | 1 | ||
| The springs that surround the front shock absorbers broke and punctured the front tire on the driver's side. please provide any additional information. *nm | |||
| 10/20/2003 | 49860 | 1 | 12/05/2000 |
| Front left coil spring broke while driving on ny thruway at 65 mph. car had to be towed for service. parts damaged included replacing the coil spring, the strut, axel, tire, and axel bearing. *la | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 04/28/2005 | 78000 | 1 | 01/05/2002 |
| Dt: 2 week ago she heard a noise, and 2 days ago heard same noise, but more intense while pulling out of her driveway. pulled off the tire, and a piece of the spring fell off. it was very corroded. had to get it towed to dealer. the front springs were in a recall, and they were fixed. called manufacturer and they will not offer to help. *ak | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||
| 10/20/2003 | 49860 | 1 | 12/05/2000 |
| Front left coil spring broke while driving on ny thruway at 65 mph. car had to be towed for service. parts damaged included replacing the coil spring, the strut, axel, tire, and axel bearing. *la | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 03/25/2005 | 38000 | 2 | |
| (1) only 38,000 miles - 2001 taurus sel.(2) clunking noise from front stabar link due to wear of plastic socket on ball stud. ultimate failure & consequences are unknown at this time. (3) no action taken as of yet. both links on front stabar will need to be replaced very soon. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 10/20/2003 | 49860 | 1 | 12/05/2000 |
| Front left coil spring broke while driving on ny thruway at 65 mph. car had to be towed for service. parts damaged included replacing the coil spring, the strut, axel, tire, and axel bearing. *la | |||
| SUSPENSION - REAR | |||
| 04/15/2011 | 105000 | ||
| Rear spring broke and killed rea tire, almost people in the car/ | |||
| 03/05/2011 | 170000 | ||
| Drove the car normally, and it does have some mileage on it, but upon reading online i see that this is a very common failure. failure: rear strut springs cracking or breaking into multiple pieces. i can see where parts where out, but they should not break. rear spring broke and damaged tire (sidewall). if i had been going faster, say highway speeds this could have resulted in a pretty significant accident. i was lucky. there is clearly a defect with such a high number of these springs breaking. thanks lane | |||
| 11/06/2010 | 75000 | ||
| Today found out that my 2001 ford taurus (about 76k) rear right breaking coil springs broken during a service. the broken spring almost touch the tire. i was lucky it did not broke the tire. i was told to replace both rear springs and would cost more than $1000 dollars. it is a safe issue. | |||
| 03/17/2009 | 80000 | ||
| My most recent contact with ford was highly unpleasant and discouraging. i own a 2001 ford taurus with 80,000 miles that had 2 front coil springs and 1 rear coil spring break. i contacted ford customer service to inquire what i needed to do regarding the recall on the coil springs; i gave my vin # to the agent and was told that this car does not have any recalls and ford could not offer me any service for the broken springs. i then contacted airport ford in florence, ky and explained what i was told by ford customer service and the 3 broken coil springs, they told me i could not be helped since ford customer service said that there was not any recalls on this vehicle. recall 04v332000 recalled the front coil springs and extended the warranty to 10 years or 150,000 mile, which this car is still covered. rather than continue driving an unsafe vehicle, i decided to get the car fixed. i had the coil springs, wheel bearings, ball joints, tie rods, drive shafts, and rotors replaced on this car. the 2 broken front coil springs destroyed each of these components by placing unnecessary stress on these components. the rear coil spring was inches away from puncturing the tire of this vehicle; this was an accident waiting to happen. i believe that at a minimum the front coil springs should have been replaced by ford due to the recall and extended warranty on these fractured springs; this cost me $343.12. i feel that ford should cover the total cost of this repair to make this vehicle whole again at my cost of $986.28. ford motor company | |||
| 09/10/2010 | 109273 | ||
| I don't know what lead up to the failure of my strut springs on my 2001 ford taurus. i had not hit any potholes, had any extreme weight in the back, or any other issues that could have caused this to happen. i am a fairly good driver with a great driving record. upon replacing my back brakes i was told about my strut springs being broke and they needed to be fixed immediately. the springs had not be broken for very long before having them replaced. the parts alone were $300 (not including labor, the springs are currently being replaced) and due to the broken springs i had to replace both back tires at $100 a piece. an alignment may need to be done now also. the old parts/springs should be available. | |||
| 03/17/2009 | 80000 | ||
| My most recent contact with ford was highly unpleasant and discouraging. i own a 2001 ford taurus with 80,000 miles that had 2 front coil springs and 1 rear coil spring break. i contacted ford customer service to inquire what i needed to do regarding the recall on the coil springs; i gave my vin # to the agent and was told that this car does not have any recalls and ford could not offer me any service for the broken springs. i then contacted airport ford in florence, ky and explained what i was told by ford customer service and the 3 broken coil springs, they told me i could not be helped since ford customer service said that there was not any recalls on this vehicle. recall 04v332000 recalled the front coil springs and extended the warranty to 10 years or 150,000 mile, which this car is still covered. rather than continue driving an unsafe vehicle, i decided to get the car fixed. i had the coil springs, wheel bearings, ball joints, tie rods, drive shafts, and rotors replaced on this car. the 2 broken front coil springs destroyed each of these components by placing unnecessary stress on these components. the rear coil spring was inches away from puncturing the tire of this vehicle; this was an accident waiting to happen. i believe that at a minimum the front coil springs should have been replaced by ford due to the recall and extended warranty on these fractured springs; this cost me $343.12. i feel that ford should cover the total cost of this repair to make this vehicle whole again at my cost of $986.28. ford motor company | |||
| 09/10/2010 | 109273 | ||
| I don't know what lead up to the failure of my strut springs on my 2001 ford taurus. i had not hit any potholes, had any extreme weight in the back, or any other issues that could have caused this to happen. i am a fairly good driver with a great driving record. upon replacing my back brakes i was told about my strut springs being broke and they needed to be fixed immediately. the springs had not be broken for very long before having them replaced. the parts alone were $300 (not including labor, the springs are currently being replaced) and due to the broken springs i had to replace both back tires at $100 a piece. an alignment may need to be done now also. the old parts/springs should be available. | |||
| 08/15/2010 | 79895 | ||
| Ford has recalled the front suspension springs on my 2001 ford taurus 80000 miles. but my rear spring fractured and nearly cuased an accident with my four children in the car. i feel if the front springs are faulty then the backs are just as dangerous!! | |||
| 06/17/2010 | 88630 | ||
| I took my 2001 ford taurus to a local dealer to have a mandatory state inspection performed. the service advisor informed me that one of the rear coil springs was cracked and he said both rear coil springs need to be replaced immediately. i was told to stop driving the vehicle because the broken spring could puncture a tire, causing an accident. new rear coil springs were ordered and will be installed by the dealer on 6/23/10. i will ask to keep the old parts. my car was part of the 04s17 recall for the front coil springs. shields were installed below the front springs on 5/10/05, at 44356 miles. the rear coil springs were not included in this recall, but maybe they should have been. | |||
| 05/28/2010 | 72000 | ||
| Rear springs broke while moving in driveway. what would have happened if i was at speed on the highway? should have lasted longer than 72,000 miles. i take good care of this car and had planned to keep it a long time. | |||
| 06/11/2010 | 46000 | ||
| Both rear springs are broke | |||
| 05/01/2010 | 88000 | ||
| Tl-the contact owns a 2001 ford taurus. while having the vehicle serviced for an oil change the contact was informed the passenger side rear coil spring was broken. the vehicle was taken to an authorized dealer but was not serviced because there was no recall for the rear coil springs. the contact stated his vehicle had previously been serviced for the recall associated with nhtsa campaign id number 04v332000 but the recall did not include the rear coil springs. the contact also stated that he had his rear driver side coil spring replaced because it was also broken in the past. the failure and current mileages were 88,000. sm. | |||
| 06/02/2010 | 160000 | ||
| 1.right rear coil spring broke going through the tire. 3.rear spring and tire will be replaced, old part is available. | |||
| 05/10/2010 | 150258 | ||
| Passenger rear shock mount failed letting the shock stick through to the inside of car beside rear seat | |||
| 05/21/2010 | 88500 | ||
| Both rear springs broken on a 2001 ford taurus ses. while rotating tires, the mechanic noticed that both rear springs were snapped. two new struts with springs were installed at a cost of over $700. the parts are not available, however, i personally saw the left rear spring in the car before it was replaced. | |||
| 04/23/2010 | 0 | ||
| Vehicle is a 2001 ford taurus with a rear coil spring breakage issue. with not just a single broken spring. both rear coil springs are broken resulting in a considerable safety issue. both coil springs broke in the same part of the coil. very costly suspension repairs. | |||
| 04/23/2010 | 130000 | ||
| Vehicle is a 2001 ford taurus with a rear coil spring breakage issue. with not just a single broken spring. both rear coil springs are broken resulting in a considerable safety issue. i have managed to catch this problem before having the misfortune of having to replace both rear tires. i am a certified state inspector for the state of pennsylvania and i don't know about you guys but i see this as being a very dangerous and a pricey repair problem that has seemed to be happening quite often in the ford taurus 2001 model. im currently aware that ford recalled the front springs but it seems that the rear springs are exactly the same. there is definitly a durability issue with the front springs and it seems rear springs are made up of the same materials resulting in identicle breakage and the rear coil springs are not to be overlooked. how often do you have a coil spring break on a mid sized car during normal driving? or even both coin springs breaking almost simultaniously? almost never.... i hope that fords rear springs that came stock with the 2001 taurus are put under recall because if not i can only guess that the tire companys are gonna be having many unhappy ford customers heading their way with torn tires from rear coil springs breaking and puncturing tires and also some very costly suspension repairs. i ask you not take this suspension concern lightly. look at toyota. let make sure that ford is aware of this problem and have them issue a recall for these flawed rear coil springs | |||
| 04/01/2010 | 65000 | ||
| My 2001 ford taurus rear springs brok, causing the struts to break also. this is the 3rd taurus i have owned that did this. ford did recall on the front springs but not the back spring. this is a safety issue. | |||
| 02/21/2010 | 74328 | ||
| Rear coil springs and head gasket i didn't know how to describe the head gasket from the choices. | |||
| 03/27/2010 | 139000 | ||
| Coil springs on the ford taurus are breaking. a recall has been done on the front, but not on the back springs. the springs are made of defective material -- hairline cracks can be seen on the spring. the portion of the spring that separates shows that the crack in the spring has oxidized at points before the complete break. this is not a rust problem!! the metal used for these springs is extremely defective. in the portion that broke on my car lodged in the tire, and i was able to thoroughly inspect the metal and saw many hairline cracks. the front spring broke on my car in feb. 2009 and the rear spring broke in march 2010. i was lucky and was not moving on the highway when the springs broke. my front tire was sliced through and blew out. the front springs were replaced, but i had to pay for the tire. yesterday, my back right rear spring broke. i understand from the recall information the back springs were not recalled. why not?? please have this problem corrected before there is a terrible accident on the highway by an unsuspecting driver of a defective vehicle! at 60 mph, a tire blowing would not allow time for the driver to make any corrective action. | |||
| 03/26/2010 | 122000 | ||
| I have a 2001 ford taurus se. all four of the suspension coil springs are broken and one of the broken springs had an end which protrued and had rubbed a groove into the tire (inside rear) portion damaging the sidewall of my tire rendering the tire useless. | |||
| 03/04/2010 | 71000 | 1 | |
| Routine driving is suburbs - back coil spring broke in 2001 taurus - this has been a huge issue and ford is not helping out. there is a recall on he front springs, so they were replaced for free, but the back ones cost my 83 year old mother $1000. please doing something about this. my brother had a 2003 and the same thing happened. no recall, so he had to pay all of it. i once had a 2000 and when it broke it blew out the tire and i almost killed me, my family and about 10 other people on the highway. this is as bad as the toyota thing. *tr | |||
| 02/21/2010 | 74000 | 1 | |
| 2001 ford taurus - 74,000 miles - both rear springs are broken and will have to be replaced. the mechanic said he sees a lot of these broken springs in the taurus line. he said quite often they will tear into the tire and cause severe damage or an accident. *tr | |||
| 02/15/2010 | 106000 | 1 | |
| 2001 ford taurus. i found a large piece of metal lying on my driveway. i took my car to my local ford dealership and was told rear coil spring was broken. i was told i needed to replace both rear coil springs as well as struts. total bill was 970.00 we were very lucky we noticed the piece of metal on driveway. i understand these broken coil springs are causing rear tire blow-outs! i notified ford motor company and they do not intend to address this issue. *tr | |||
| 01/23/2010 | 97000 | 1 | |
| 2001 ford taurus rear spring failure . the drivers side rear spring broke and ruined the tire . it almost wore through the side wall of the tire . i think this is a real safety problem . i called ford and to report the problem . at this time their are no recalls for rear springs . *cn | |||
| 02/02/2010 | 71000 | 1 | |
| 2001 ford taurus model sel . rear coil springs. i purchased this car in 2004 with 35,000 miles and now has 71,000 miles. garage kept, wife drives. there was a recall on the front causing me to have protective shields placed around front coils due to possible blowout if coil broke, obviously some had broke. i had to have both rear coil springs replaced on 2/2/10 at a cost of $390 parts only. i'm 65 years of age and have never had a vehicle with two broken springs on the rear. i submit that one of the coils had shifted and could have blown out rear tire. i don't think dealerships are not seeing these repairs due to age and labor per hour at a dealership. a private mechanic repaired mine and reports having repaired others. i believe these coils on this model are defective , front and rear. nothing has been said about the rear coils or any protective device to prevent a blowout. *tr | |||
| 01/08/2010 | 28000 | 1 | |
| 2001 ford taurus rear spring coils. why isn't there a recall for the rear spring coils, when there is a recall for the front spring coils? the same problem happens with the rear spring coils that happens with the front spring coils. tires are exploding! this is extremely dangerous!!!!!!! ford needs to take responsibility for this problem! *tr | |||
| 01/08/2010 | 28000 | 1 | |
| We own a 2001 ford taurus with about 28,000 miles on this vehicle. i am handicap and this is the vehicle that we use to get me to appointments, etc. we are very lucky that the front tire exploded while my husband was backing out of our driveway and not while we were already driving on the highway or where ever! we had the car towed to our mechanic and he told us that the tire exploded because of the front spring coil. once we found out the cause, i looked on the internet for any issues or recalls for this problem, and low and behold there is a recall because of the front spring coils. we then had the vehicle towed to the ford dealership that we bought the car from. they are fixing the car now. yesterday we were told by the dealership that there is a problem with the rear spring coils and that they also need to be replaced. there is not a recall on the rear spring coils, even though i have been researching this issue for the last few days and it appears that ford should have an active recall on the rear spring coils. ford needs to step up and issue a recall for the rear spring coils. we have been told the ford will not pay for the tire that exploded (btw: the 2 front tires were just replaced this past summer) and they won't pay for the rear spring coils to be replaced, even though they have to be replaced! i thought that ford made safe vehicles, but i now know that is not the case. ford needs to do something before something serious happens to somebody. i am extremely disappointed!!! *tr | |||
| 01/12/2010 | 28000 | 1 | |
| Front and rear spring coils are damaged. my husband was backing out of our driveway an as he did, the front driver's side tire exploded. we had the car towed to a mechanic and we were told that the spring coil punctured the tire. we were then informed that all of the coil needed to be replaced not just the front coils. after we found out about the front coils, we contacted ford and we were told to bring it to a dealership because the front coils were covered because of a recall. once we got the car to a dealership, they then told us that there was an issue with the rear coils and that the rear coils were that covered under the recall. i have been doing a lot of research and i have found out that all of the coils need to be replaced. fyi: we have a 2001 ford taurus with 28,000 miles (yes, that is 28,000 miles). i would like a reason why all there isn't a recall on all of the coils, especially since it appears to be a problem with these cars? also, the both front tires are less than a year old. ford needs to step up to the plate and take responsibility before there are more accidents and maybe even deaths! *tr | |||
| 01/10/2010 | 1 | ||
| Front suspension coil broke and punctured side of tire. had this happen to back wheel at considerable expense. hopefully this will be covered under warranty. luckily this did not happen while my daughter was driving on highway to school or she could have been in a critical accident! *tr | |||
| 01/06/2010 | 52000 | 1 | |
| 2001 ford taurus with 52,000 miles. rear coil spring has snapped. just noticed on the annual state inspection. mechanic said i was lucky that it didn't puncture the tire while i was driving. this should be covered under warranty. the front coil springs are covered by a recall. the rear coil springs should also be covered by a recall. the mechanic said the total cost will be about $900. it is getting repaired today because it failed ny state inspection. mechanic said he sees a lot of these rear spring failures. please consider having ford recall the rear springs. *tr | |||
| 12/22/2009 | 75023 | 1 | |
| 2001 ford taurus left rear coil spring broke while driving 60 mph, end of broken spring cut and shredded tire. replacement cost for new tire and two new quick struts is costing me $1080.00. ford has a recall on the front springs and would replace up to 200,000 miles or ten years. they know they have rear spring problems but up to now are unwilling to do anything about them. *tr | |||
| 10/01/2009 | 106297 | 1 | |
| Right rear coil spring on my 2001 ford taurus broke while driving and damaged my tire. *tr | |||
| 09/28/2009 | 68000 | 1 | |
| 2001 ford taurus with 68,000 miles was inspected by the dealer, the right rear suspension coil spring was fractured. this item had to be replaced at significant cost to me, not to mention the fact that the tire could have been punctured resulting in an injury accident. *tr | |||
| 08/20/2009 | 82000 | 1 | |
| I have a 2001 ford taurus sedan. i replaced the front struts as part of a recall earlier this year. the spring on the front strut broke. a few months after i replaced the front struts, i noticed a noise emanating from the rear of the car. when i got out of the car to see what was wrong, i noticed that the rear of the car was riding much lower than before. i discovered that the spring on the driver-side rear strut had broken, as well. the broken spring had come halfway off of the strut, and the sharp, broken end of the spring was dangerously close to my tire. i still have the strut with the broken spring. i went online to see if other taurus owners were having this same difficulty and found many posts on message boards outlining the same problem. i have now replaced the rear struts. because the rear struts are almost identical to the front struts, and because they are subject to the same failure, i feel that ford should recall the rear struts. *tr | |||
| 09/11/2009 | 70000 | 1 | |
| I own a 2001 ford taurus which i purchased brand new. it has less than 70, 000 miles and the rear springs completely rotted out. the service station advised me that i shouldn't even drive the car home because the spring could puncture the tire. it cost $850 to replace the springs and the struts. ford recalled the front but not the back. this is a safety issue and ford should recall the back as well as the front springs. *tr | |||
| 07/13/2008 | 65000 | 1 | |
| The events leading up to the failure were not fatal and there wasn't a crash. i was driving and began to hear a rubbing noise in the back tire of my car. when i took the wheel off to inspect the damage the rear coil spring had broke and was rubbing a groove into my tire. i then had to replace both rear springs and both rear tires. i recently took my car into have the rear brakes replaced and was told the springs were once again broken and had to be replaced. i'm have now paid close to $1000 on faulty spring and repair. *tr | |||
| 03/08/2009 | 68000 | 1 | |
| 2001 ford taurus. march 09, 68,000 miles drivers front coil spring breaks and cuts tire down. july 09, 78,000 miles mechanic finds both rear coil springs similarly broken. i had to replace all 4 springs, struts and 1 tire. luckily, the car was not being driven when springs broke on front end. dont know when the rears broke, but sometime in the last 10k miles or the 4 wheel alignment would have discovered the broken rear springs in march 09. *tr | |||
| 05/30/2009 | 97000 | 1 | |
| My 2001 ford taurus with 97,000 miles on it has one front and two rear coil springs broken. i have been informed that the rear ones are not covered. this car has been carefully driven....and ford won't cover it? were the coil springs on the front from a different supplier? made from different steel? where's the logic in this? *tr | |||
| 07/13/2009 | 1 | ||
| I have a 2001 ford taurus ses. i noticed that the rear end of my car was sitting very low and took it to the mechanic to find out what the problem was. apparently, the rear coil springs are broken due, presumably, to corrosion from salt in northern climate. this appears to be a common problem with this year/model of car. my mechanic told me i was lucky i brought it in when i did as the coils were close to puncturing my tires, which would be very dangerous if this had happened while driving. parts were replaced to fix the problem. there was a recall to have a shield installed for the front coil springs because they had so many problems, but no recall for the rear coil springs. *tr | |||
| 06/25/2009 | 74000 | 1 | |
| In march of 2009 i had a front spring blow out on my 2001 ford taurus. at that time ford replaced them under a recall, however ford refused to pay for a new tire which a set of new had been installed in feb. 2009 and the towing bill. now the right rear spring has done the same thing and destroyed another tire. the mechanic at my local ford tells me the repair is 280.00 not including another tire and towing. he also stated to me that ford should have recalled these cars for the rear spring also, because they've had as much trouble as the front. luckily both instances happened at a low speed. i believe it is up to your agency to push for a mandatory recall, before someone driving on a highway get seriously injured or killed! or does the last sentence have to happen first! *tr | |||
| 06/08/2007 | 50000 | 1 | |
| Rear coil spring breaks and hits tire. *tr | |||
| 10/17/2008 | 81000 | 1 | |
| We have a 2001 ford taurus that has a broken coil spring in rear of the car. the fractured piece of the spring is right beside the tire in the rear of the car. in addition to this danger when the spring broke it allowed the back of the car to set so far down that you can not even place 1 finger between the top of the tire and the fender weld now. the car would consistantly rub the tires if we try to drive it. i have called ford motor on several occasions about this problem and they told me that they had not had any other complaints about rear spring breakage so there was nothing they could do for me. now however after reading this website i see that i am in a class of owners with the same problems - i do live in ohio which after reading more on your site i realize that we are in the area that this problem seems to be happening to alot. after speaking to a local repair shop about my problems i was shocked to find out that rear coil spring breakage on these taurus's is one of the most seen problems in his shop. please continue your investigation - if it makes ford fix these problems and 1 life is saved - it would be worth all of the complaining and nagging we have had to do to get them to step up and repair their defective parts. *tr | |||
| 05/21/2009 | 60000 | 1 | |
| My low mileage 2001 ford taurus had the rear coil spring break while i was driving causing other car damage including ripping open a new tire. all told $600 of damage occurred and if i had been driving faster, my life would have been in danger. *tr | |||
| 04/01/2009 | 40000 | 1 | |
| Driving my 2001 ford taurus and realized i had a flat. my husband came to get me and noticed that my rear tire was shredded and my rear springs broke and the jagged metal shredded my tire. i called ford who told me it was covered under something like a recall, but not an actual recall. we drop car off, i then get a call saying it will be $736!!! the service manager said he didn't realize it was my rear tire (not front) when he told me it would be 100% covered. why isn't it covered if all these complaints and they are covering front. my car has a little more than 40,000 miles on it. this was after spending $1200 on air conditioning system last summer and $600 for heater problems this winter. *tr | |||
| 04/18/2009 | 140000 | 1 | |
| 2001 taurus se, while doing a tire rotation, noticed left rear coil spring broken, sharp end was only 1/4 from tire. left front spring broke last year damaging a new tire, spring was replaced in recall but not the tire. how many people have to die before you make them recall these cars with defective springs? *tr | |||
| 04/10/2009 | 52000 | 1 | |
| My son was driving my 2001 ford taurus. he pulled in to my driveway with smoke coming from under the hood and right side of car. my mechanic said the front spring broke which also broke the strut and shredded the boot. its covered by the warranty. now my concern is the rear springs. why is there no recall for this! apparently ford knows of these complaints and does nothing! please issue a recall!! before someone gets killed! *tr | |||
| 04/05/2009 | 100125 | 1 | |
| Left rear coil spring broken, no immediate damage to vehicle. *tr | |||
| 11/10/2008 | 88000 | ||
| Tl*the contact owns a 2001 ford taurus. while driving less than 20 mph, the rear passenger side tire shredded. the vehicle was towed to a local mechanic. the rear coil spring snapped and punctured the tire. the mechanic also stated that the front coil springs were failing and advised the contact not to operate the vehicle. the mechanic stated that the vin was included in nhtsa campaign id number 04v332000. the manufacturer stated that they would not have to make repairs until the coil springs actually failed. the current and failure mileages were less than 88,000. | |||
| 04/28/2008 | 56754 | 1 | |
| Had both front coil springs covered under ford recall but also had left and right rear coil spring fractures not covered under recall. rear coils replaced and installed for $415.13. there should be a recall on the rear coil springs as well... *tr | |||
| 03/24/2009 | 92873 | 1 | |
| My husband was driving the vehicle when the rear tire blew making the car undrivable. it was towed to a mechanic who found that both of the rear springs had snapped. i was told that had he been traveling at a higher speed he most assuredly would have either been seriously injured or killed. the cost of the repair so far has totaled almost $900 dollars. ford has acknowledged that they know about this problem and my front springs are also about to snap. ford stated that the front springs are recalled but the rear are not because there have not been any fatalities yet. i hope that it does not take a death or serious injury to get ford or the nhsta to make ford own up to its responsibility. *tr | |||
| 02/14/2009 | 64000 | 1 | |
| A noise from the rear of the vehicle lead me to look and find my rear coil springs on both sides are broken. i understand there is a recall on the fronts, but not the rears, which makes no sense. from other complaints i've read, i'm pretty lucky. mine broke near the base, and caused no further damage, but many apparently break in the middle and destroy the tire. just about every taurus i see sags in the back. i'm sure there are a lot more out there that people are driving on and have no idea. *tr | |||
| 10/23/2008 | 100000 | 1 | |
| Went to my local ford dealer to take care of a recall notice i had received on my 2001 taurus for broken front springs. while the dealer took care of my front springs they also inspected the rear springs on the car. when they were finished they came out and told me the rear springs are cracked and needed to be replaced but were not covered under the recall. i work in the auto industry dealing with metal parts. i understand the process of heat treating metals and if ford was having problems with the front springs cracking and breaking due to bad heat treating, the rear springs from the same time period should be suspect and also part of the recall. *tr | |||
| 03/07/2009 | 1 | ||
| Passenger rear coil spring on 2001 ford taurus broke and ruptured tire. *tr | |||
| 02/03/2008 | 62000 | 1 | |
| My '01 taurus ses with 62k was making a loud noise from the rear. took it for an inspection and found the left rear spring was broken. it scratched the inner side of the tire but did not puncture it. as a consequence and $400 later i had the springs replaced. this car was involved in the front spring shield recall. the repair shop told me that the most common repair on the taurus/sable and focus is broken rear springs. *tr | |||
| 02/26/2009 | 1 | ||
| I own a 2001 ford taurus. approximately 2 years ago, i was driving to work and heard something drop from my car (at a speed of 20 mph). i stopped my vehicle and walked down the road to find, what appeared to be a part from my vehicle. my husband looked at it, and wouldn't you know, it was my front coil that had busted. i took it into the dealership and they repaired it since there was a recall on the front coils. last week, i was on the freeway and i heard something metal-like fall off my vehicle and my car fishtailed (about 55 mph). i stopped the vehicle on the side of the road and found that a coil had busted yet again. this time, the coil that broke was from the rear and good old ford advised that there is no recall on the rear coils---just the front!are you kidding me? so, in short, there is an apparent problem with the coils on the 2001 ford taurus. i have read through about 200 complaints thus far and decided that something as to be wrong with these coils and i feel that it's the companies responsibilities to resolve these issues. please, do no wait for someone to loose a life in order to issue a recall. *tr | |||
| 02/11/2009 | 26000 | 1 | |
| I am sending this on behalf of my father who does not have internet access. he owns a 2001 ford taurus that is primarily driven by my mother and only has 26000 miles on it. a few days ago when he was cleaning out his garage he found a piece of metal on floor which he believed was from the car. after taking the vehicle to his local mechanic he was informed that the rear coil spring was broken and needed replaced. after doing some research on your website i found that there is a recall on the front springs but not the rear. i also checked with the dealer where the car was purchased and was told the same thing about the recall for the front but not the rear. i asked the dealer why there would not be a recall for the rear and according to him he thinks there should be but ford has not released one as of yet. both rear springs and swag end links had to be replaced the correct the issue at a cost of about $500. this whole situation is a little disheartening since the vehicle has such low mileage, is a 1 owner, very well maintained and has been garage kept since it was new. *tr | |||
| 02/16/2009 | 129000 | ||
| Rear coil spring on my 2001 ford taurus broke. *tr | |||
| 02/15/2009 | 125000 | 1 | |
| 2001 ford taurus has a broken rear coil spring. i understand that the front coil springs are covered under an extended recall due to a corrosion/high failure rate issue. why aren't the rear coil springs covered by this recall? *tr | |||
| 02/15/2009 | 83 | 1 | |
| Ford has a waranty replacement on thier front springs for a ford taurus but not on thier back springs, i own a 2001 ford taurus with 83,000 miles and the both back springs are broke and it was close to punturing the rear tire, if the front springs break and are coverd but not the backs one is'nt it a safety issue as well. *tr | |||
| 01/26/2009 | 80400 | 1 | |
| My passenger side rear coil spring broke. luckily i found the broken piece in my driveway. took it to midas and received a quote to replace both rear springs at a cost of $900. *tr | |||
| 12/17/2008 | 52000 | 1 | |
| Right rear coil spring broke. the car has only 52,000 miles on it. if i hadn't noticed a piece of the coil spring on my garage floor, who knows what may have happened. this is my wife's car. we just had new tires and a four wheel alignment a month before the spring broke. *tr | |||
| 01/14/2008 | 65000 | 1 | |
| Tl*the contact owns a 2001 ford taurus. the contact stated that the springs and struts on the rear of the vehicle failed. if driven, the struts could puncture the tires. she did not realize the failure until january 14, 2009 after new tires were placed on the vehicle. she stated that the front end of the vehicle was recalled for the same issue and the rear springs and struts should be recalled as well. the vehicle has not been repaired. the failure occurred without warning. the current and failure mileages were 65,000. updated 02-23-09 *bf the consumer noticed the vehicle was not staying on the road properly when the roads were wet. the consumer had great difficulty maintaining the vehicle. the consumer had the tires replaced and in the process she was informed the springs were broken. updated 02/25/09. *jb | |||
| 12/10/2008 | 90000 | 1 | |
| 2001 ford taurus - both rear coil springs broke. *tr | |||
| 01/08/2009 | 98000 | 1 | |
| Broken coil springs in front and rear of vehicle. *tr | |||
| 01/01/2009 | 99600 | 1 | |
| The failure is a broken left rear spring, requiring replacement of both rear springs. the old parts are not available. i would not say that the broken spring in my particular case caused immediate danger as the spring was still in the spring seat, however it is cause to fail a pa state safety inspection, and could have become dangerous if the spring was not replaced. the vehicle had 99,600 miles at the time of the failure. i can't pinpoint any specific events other than almost 100,000 miles of use in the salt belt. it is a common failure on the taurus, and mine broke later than many others. the front springs (which have not broken on my car) are covered under recall...the rears should be as well. *tr | |||
| 12/24/2008 | 91792 | 1 | |
| I noticed that after installing four brand new tires on my 2001 ford taurus, that the vehicle pulled to the right dramatically while driving. the alignment was just done as well. i also noticed that the rear of the vehicle sat extremely low. further investigation found that the rear coil spring on the right side had snapped at the base of strut. front springs have a recall, why not the front. i am aware of the problems on this subject as i am formerly a service advisor for ford. this is an all too common problem and does pose a safety problem!!!! this is true as the vehicle fails nysi and makes vehicle undriveable. ford will not repair, yet there are hundreds, if not thousands of the same exact concern. my vehicle is in perfect operating condition and cared for well. this should not happen! apparently until someone dies, ford and the government will not do anything about this. my 2001 impala and my 2002 cavalier both had well over 100k, never had this problem and they were in the salt states their entire operating lives!! there must be something done now please. i am forced to repair the vehicle at my own cost for something that is well known by the government and ford. *tr | |||
| 12/20/2008 | 1 | ||
| Rear coil springs break! i remember the recall for front coil springs. but why ford doesn't recall rear as they break as often as the front ones?? *tr | |||
| 12/03/2008 | 40720 | 1 | |
| At time of state inspection: rear drivers coil spring failure causing damage to rear tire. estimated @ $397 for the coil and labor, plus $125 for new tire. mechanic said rear passenger spring is not far behind. *tr | |||
| 08/01/2007 | 100000 | ||
| Tl*the contact owns a 2001 ford taurus. in august of 2007, the contact noticed that the tires were wearing for no apparent reason. the rear tires were especially worn. all four tires were replaced. in october of 2008, all four tires were replaced again. a private mechanic diagnosed the vehicle and stated that the rear coil springs caused the rear tires to wear. the repair of the rear coil springs would cost $800. the manufacturer stated that there was no recall for the rear coil springs; therefore, they would not assist with the repair. the vehicle has not been repaired. the current and failure mileages were 100,000. | |||
| 08/16/2008 | 78000 | 1 | |
| Rear coil spring broke and nearly cut the tire. *tr | |||
| 10/15/2008 | 160000 | 1 | |
| I had my car inspected today and found out both rear springs on the struts were broken. when researching the problem, i've found out this is common in 2001 taurus sedans. this is a dangerous defect and i don't understand how a recall could be made for the front struts but not the back. a rear tire popping at 73 mph because of a broken spring breaking loose is just as dangerous as a front tire. *tr | |||
| 10/11/2008 | 129022 | 1 | |
| Inspection of suspension on my 2001 ford taurus by tire shop on 11 oct 08 revealed both rear springs are broken. internet sites list numerous incidents of tires being punctured by broken springs. i guess not enough people have died in order to force ford to recall this very dangerous condition? you would think ford or the news media would inform the public about this potentially fatal defect. i really can't think of a more serious condition that would justify an organization like yours. thank you dan archer *tr | |||
| 09/14/2008 | 75000 | 1 | |
| 2001 ford taurus rear coil springs broke on both sides. very common complaint on this car although ford won't issue a recall. they have issued a recall for the front coil springs but refuse to do the same for the rear. *tr | |||
| 09/18/2008 | 96475 | 1 | |
| I have a 2001 ford taurus ses sdn. i looked on fords web site for recalls and to my surprise there where none for rear suspension coil springs, this is the 4th coil spring that has broken on this car and i have only had the car for 4 years. i just drive to and from work with this many breaks there has to be some kind of engineering or parts defect, this should not even be happening , i could see it if i hauled stuff in the car over a period of time again i just drive. i see you have done an investigation and closed your case last year. i tell you that there are alot of other one's that had to been breaking i am sure that none of my 4 have reached your complaints or any other complaints. i am partially disabled and i can not afford $300 - $400 dollar car bills to get this fixed every time it breaks down.. ron paul *tr | |||
| 09/04/2008 | 129600 | ||
| Tl*the contact owns a 2001 ford taurus. the contact stated that both rear coil springs fractured. one of the rear corners of the vehicle was leaning extremely low. through online research, he discovered various complaints for the same issue from other consumers. the spring also became dislodged from its normal position. he has not taken the vehicle to the dealer; however, the manufacturer stated that there was no recall on the rear springs and offered no assistance. the current mileage was 129,735 and failure mileage was approximately 129,600. | |||
| 04/26/2008 | 70000 | 1 | |
| Rear coil spring failure on ford taurus 01. *tr | |||
| 09/05/2008 | 90000 | 1 | |
| I have a 2001 ford taurus ses. about 5 months ago (~90 k miles) my front passenger side spring broke. the spring was replaced under recall. yesterday (~103 k miles), i found the rear driver side coil spring also cracked open and hanging very near to the tire. this car drives 98% on i-94 at a speed of 75mph. thank god the broken spring did not pop my tire open. dealer checked and found both the rear springs broken. a $385 estimate is given for just replacing the spring (not the struts). i checked on the internet and found this is a very common problem in taurus. ford should come forward and put a recall on the rear springs too. *tr | |||
| 01/01/2008 | 40000 | 1 | |
| Right rear coil spring broke. *tr | |||
| 02/21/2008 | 43000 | ||
| Tl*the contact owns a 2001 ford taurus. the contact heard a thumping sound and took the vehicle to a local mechanic. he was informed that the rear coil springs fractured. the mechanic replaced both rear coil springs in february and august of 2008. the coil springs currently need to be replaced again. the contact has scheduled an appointment for august 12, 2008 to have the repairs made. he called the dealer and they stated that there was a recall on the front coil springs, but not the rear. the recall number was unknown. the failure mileage was 43,000 and current mileage was 50,000. | |||
| 07/15/2008 | 82000 | 1 | |
| Vehicle (2001 ford taurus se) failed safety inspection because both rear coil springs are. fortunately, there was no accident involved because this problem was caught during a safety inspection. *tr | |||
| 07/21/2008 | 31000 | 1 | |
| While on vacation, driver side rear spring broke, causing driver side rear strut to break. had to replace both rear springs and struts. car currently has only 31,000 miles on it. *tr | |||
| 10/07/2007 | 41000 | 1 | |
| I was parking my car when i heard a loud bang come from the rear of the car. i didn't find anything wrong after looking under the car. later when i attempted to drive away i heard a scraping noise coming from the rear of the car. i thought it might be the brakes so i had it towed to a repair shop. after the mechanic inspected the vehicle, he told me both rear springs were broken and the scraping noise was the broken left rear spring rubbing on the tire. i was lucky that i wasn't driving otherwise the broken spring would have eventually cut the tire. *tr | |||
| 07/31/2008 | 75000 | 1 | |
| Car appeared to lower in the back end than it should be. taken to repair shop. diagnosed with broken spring which was rubbing rear tires needing 2 new tires. car has only 75,000 miles. cost over $1000. *tr | |||
| 07/10/2008 | 95000 | 1 | |
| I have a 2001 ford taurus and the rear coil springs are broken. have seen many complaints about this and there should be a recall on this. *tr | |||
| 01/30/2008 | 69000 | ||
| Tl*the contact owns a 2001 ford taurus. the vehicle failed inspection due to fractured front coil springs. the dealer stated that the rear coil springs also needed to be replaced. the dealer replaced the front coil springs according to the recall; however, the rear coil springs were not included. the recall number was unknown. the failure and current mileages were 69,000. | |||
| 07/01/2008 | 58206 | ||
| Rear springs snapped destroying both tires. both left and right rear springs and struts and both rear tires had to be replaced. *tr | |||
| 06/15/2008 | 1 | ||
| Back springs broke and almost punctured a tire. we had to pay to have the springs replaced on the rear. if everyone was aware of the potential danger with the front springs why weren't the back springs also included in the safety recall? i think this is something someone should look into because this is also a safety issue. it is very unfair to have to pay for something that ford should have taken care of. my taurus has less than 75,000 miles on it and i'm wondering what other possible safety issues i have to look forward to. *tr | |||
| 06/16/2008 | 92000 | 1 | |
| 2001 ford taurus. back (rear) suspension springs broke. ongoing issue with this make and model. extremely dangerous as the broken springs can puncture the tire and ultimately cause physical and/or property harm. the front springs had a recall on them related to this issue however, not the rear springs. this is so dangerous and very common according to two different repair shops of this make and model. *tr | |||
| 06/11/2008 | 57800 | 1 | |
| Rear spring broke, only 57,000 miles on my 2001 taurus. mechanic claimed you need to replace both - cost is $1033!! *tr | |||
| 01/01/2008 | 40000 | 1 | |
| Both rear coils springs are broken. *tr | |||
| 06/13/2008 | 88700 | 1 | |
| Rear suspension coils snapped in half requiring a complete replace of rear suspension. *tr | |||
| 06/13/2008 | 88000 | 1 | |
| As i was backing out of my driveway, i heard a sound from my car's rear end. after i turned around and returned home i smelled burning rubber and noticed pieces of rubber inside the wheel. i removed the wheel and saw that the strut spring had broken and was rubbing the inside sidewall of the tire away. if this had occurred on the highway, it very well could have been fatal. luckily i was in the neighborhood or my daughter was not driving. this is an extremely severe safety hazard that occurs without warning and will produce an uncontrollable car. i contacted the local ford dealer and also called ford's customer service hotline but they will do nothing about this hazard or will they help in the repair. the front springs were under a recall but i didn't know this until one of these failed. ford replaced the front springs after this happened. from looking at this site, there seems to be a problem with this component. *tr | |||
| 06/12/2008 | 90000 | 1 | |
| I was getting a routine oil change when the repair man said that both of my rear coil springs were broken on my '01 ford taurus. he mentioned that a broken rear coil spring can puncture tires and lead to accidents. he further explained that it would cost roughly $1400 to replace the coil springs and shocks and all the fittings etc.. i had never heard this severe of a problem with a vehicle that has less than 100k. i further did research on the issue to find thousands of complaints and the best that ford will say about it is, it has not caused any serious accidents. i cannot believe that we have to wait for someone to be seriously injured or worse before a company owns up to the problem and takes care of it. i will surely not buy another ford vehicle if this is the way they do business. *tr | |||
| 05/01/2008 | 55000 | ||
| The rear of my 2001 ford taurus has dropped. *tr | |||
| 05/17/2008 | 81029 | 1 | |
| Left rear spring broke and punctured tire on my mothers 2001 ford taurus. *tr | |||
| 05/10/2008 | 81000 | 1 | |
| Rear coil springs have broken causing damage to tire. extremely hazardous. *tr | |||
| 05/10/2008 | 1 | ||
| Rear coil spring of my 2001 ford taurus has broken and making contact with the tire. the tire is damaged all around it,and the car was making noise when i checked it myself i found out that its the spring that is broken,know i have to fix it and buy a new tire,because the tire is badly damaged ,if i did not check it ,it could have been a probable accident due the tire puncture. i think ford has to pay for it. *tr | |||
| 05/04/2008 | 40923 | 1 | |
| Rear coil spring broke on right rear 2001 taurus damaging tire. *tr | |||
| 08/17/2007 | 1 | ||
| I brought my 2001 taurus to the dealership after i was told by the tire company that my front springs were bad. i was informed that this was a recall. when i took my car in to have the recalled springs fixed, i was informed that both of my rear springs were broken as well as my rear struts. why are the rear springs not being recalled when they are obviously defective? when i was unable to authorize the dearlership to complete the repairs due to the immense cost, i had to sign a waiver absolving the dealership of any responsibility if an accident were to occur when i left the dealership. this is obviously a very serious defect that could be very dangerous. why is ford not addressing this issue? *tr | |||
| 04/08/2007 | 2 | 02/01/2003 | |
| Apr 2007 i have a 2001 ford taurus (1fafp53u21a111930) purchased used from pundmann ford feb. 2003. a few days ago i noticed a large piece of coil spring under the car. thinking that the spring was from the front and related to the shields that were installed under a previous recall i took the vehicle to the dealership and was told that both rear springs were broken. my trunk is never weighted down and i do not tow anything. did the rear springs come from the same vendor that supplied the defective front springs? as far as i know this is unheard of, even the service rep was surprised, and said that it should not have passed the required missouri safety inspection. i should hope that ford motor company will be willing to make an arrangement to have these springs replaced at no charge. sincerely, angela st.john 636/278-1565 angiesmail@centurytel.net dear angela, thank you for contacting the ford motor company customer relationship center regarding your 2001 ford taurus. we have reviewed your situation, and there are no warranties, recalls or customer satisfaction programs on your vehicle that would provide assistance for this repair. sincerely, shiela ford motor company follow up: 12jun07 had both defective rear springs replaced at pundmann ford, noticed new clunk from rear and took back to pundmann --- i was told that the broken rear springs probably caused excessive stress on the struts and they needed replaced, i don't suppose that ford is going to take responsibility for any of this, even though there are numerous complaints on the nhtsa's website --- is it only when defective components kill people that the manufacturers are forced to make things right? | |||
| 09/20/2006 | 64000 | 1 | 09/01/2005 |
| Dt*: the contact stated while performing a maintenance inspection at an independent repair shop, it was determined that both rear coil springs were fractured. there were no previous problems regarding the rear coil springs to indicate a failure. additionally, the mechanic determined the rear struts needed to be replaced as well. the manufacturer was notified. updated 10/25/2006 - the front coil springs had been replaced under recall sept 2005. *nm | |||
| 02/18/2006 | 41106 | 1 | 07/01/2001 |
| Dt*: the contact stated while driving at low speeds the rear coil spring broke and gouged the side wall on the rear passenger tire. the vehicle was towed to the dealership for inspection. they replaced both rear coil springs, struts and rear passenger tire. the manufacturer was contacted. | |||
| 08/25/2004 | 1 | ||
| While driving a loud noise was heard coming from the rear. consumer was able to maintain control of the vehicle, and pulled over. driver's side tire blew out due to passenger's side coil spring break. consumer called for road side assistence. then consumer drove the vehicle to the dealer, and mechanic determined that the front coil spring was on recall, but not rear coil spring. *ak | |||
| 07/23/2002 | 1 | 06/22/2001 | |
| While driving anti- lock brake system failed when applied, almost causing an accident.contacted dealer.*ak the left front door wobbles when opening, consumer states the trunk lid would open while driving, consumer states rear of vehicle bottoms out when there are at least five people in the vehicle, the speakers were giving a bad reception.*jb | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 03/03/2004 | 78000 | 1 | |
| While driving 30 mph rear driver side spindle snapped, cutting the brake line. this caused the vehicle to have extended stopping distance which resulted in a roll over. consumer sustained neck and back injuries. *ak | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 02/24/2008 | 88000 | 1 | 11/14/2003 |
| Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the rear coil spring failed and caused the vehicle to sway left and right. the vehicle was taken to a local mechanic and they stated that both rear coil springs and shock absorbers needed to be replaced. the repair would cost $350. the failure and current mileages were 88,000. updated 03-28-08 *bf | |||
| SUSPENSION - REAR - SPRINGS | |||
| 11/09/2008 | 1 | ||
| 2nd request on behalf of constituents, requesting nhtsa not only recall the 2001 ford taurus but reopen a 2007 investigation re this matter, es have no rec of previous ltr fm sen. mcconnell but re es11-005500/s/ c.lieu *smd the consumer stated her brother and his friend died in a car accident, and a third passenger was injured, when the rear spring broke and caused him to loose control of the vehicle. | |||
| 04/19/2008 | 104799 | 1 | 02/10/2001 |
| Noise was noticed coming from rear driver's side tire. sounded like brake pad sticking. after a couple of miles of driving the tire blew out. when investigating tire failure it was found the spring had broken and punctured the tire. the failure just happened today therefore there has been no resolution. vehicle will have to be towed to dealership for repairs. *tr | |||
| 03/27/2008 | 112000 | 1 | 09/04/2001 |
| Heard rubbing sound then felt rear tire pop and deflate. on removal of rear passenger side tire found suspension spring broke and cause of tire failure. had car towed to dealership and am having rear springs and shocks replaced as well as destroyed rear tire. *tr | |||
| 02/23/2008 | 76000 | 1 | |
| While driving on city streets under normal conditions the right rear coil spring broke. it missed the tire by less than one inch and rubbed against the rim. i called ford because we had an identical failure with the front springs over the summer, they were a recalled item and were replaced free of charge. ford informed me that the rear were not covered under a recall. i am repairing the vehicle myself, the cost will be around $150.00. this cost would be significantly higher if the spring would have hit the tire, and could have possibly caused an accident. *tr | |||
| 12/12/2007 | 62000 | 2 | 09/17/2001 |
| Broken rear springs on 2001 ford taurus cost over 500 to replace. front springs defective also and caused flat tire. springs in front replaced at ford cost. i was not reimbursed for tire. *tr | |||
| 01/26/2008 | 47975 | 1 | 02/23/2001 |
| Rear coil spring broke. left part of rear coil spring on garage floor-no damage to vehicle. spring was replaced. *tr | |||
| 01/12/2008 | 42211 | 1 | 03/01/2006 |
| My daughter came home last night and i went to check her car this morning and found a flat tire on the left rear. pumped it up and heard air leaking out, removed it and found the coil spring sticking out had cut the tire down and punctured it. i replaced the coil and strut as a unit from advance with a monroe which has a 5/8 coil spring, the original from ford was 1/2. ford had a recall , campaign # 04v3320000 for the coil springs on the front , why not the rear as well? its apparent they had a problem with the rear as you have 60 complaints before mine. does it take a death to make them fix the problem? our car only has 42,211 miles on it today when i replaced the strut and tire. we purchased the car from an individual, at the ford dealers lot, as it had been parked there after body work had been performed and been setting for over a year , it only had 18,000 miles on it 2 years ago. i have the old strut with broken spring, it has a small crack that shows some rust in the edge, and has a ductile fracture clean break with no rust in it. i'm a cat mechanic with some training in failure analysis, but it doesn't take a rocket scientist to figure this one out. *tr | |||
| 12/20/2007 | 87435 | 1 | 08/06/2004 |
| My wife owns a 2001 ford taurus in which the driver's side rear coil spring broke while backing it out of the garage. it had already been taken to the dealership for a recall on the front springs because one of them broke while i was driving it. after contacting the ford customer assistance center (1-800-392-3673) today, they told me that they don't have a recall on this problem and all costs to repair would be mine. obviously they have a problem with this model year and they won't stand behind their product. the car currently has 87,400 miles on it. this doesn't seem like a lot considering the type of failure that has occurred again. i also noticed a number of complaints posted on the internet about this problem. *tr | |||
| 11/30/2007 | 1 | ||
| 2001 ford taurus. rear springs have broken. would have punctured a tire, but was able to grind off broken part of spring. have not repaired spring yet, only have ground off point of spring. *tr | |||
| 10/31/2007 | 90983 | 1 | 12/01/2003 |
| Rear coil springs and struts broken on 2001 ford taurus ses. blowout of tire due to broken coil puncturing tire. *tr | |||
| 08/24/2007 | 1 | ||
| Ford dealer mechanic informed us that right rear spring is broken on 2001 ford taurus. he advised us that vehicle is unsafe to drive. *tr | |||
| 08/17/2007 | 1 | ||
| I brought my 2001 taurus to the dealership after i was told by the tire company that my front springs were bad. i was informed that this was a recall. when i took my car in to have the recalled springs fixed, i was informed that both of my rear springs were broken as well as my rear struts. why are the rear springs not being recalled when they are obviously defective? when i was unable to authorize the dearlership to complete the repairs due to the immense cost, i had to sign a waiver absolving the dealership of any responsibility if an accident were to occur when i left the dealership. this is obviously a very serious defect that could be very dangerous. why is ford not addressing this issue? *tr | |||
| 08/06/2007 | 75000 | 1 | 02/20/2002 |
| We have a 2001 ford taurus that we bought new. had the front spring shields installed upon receiving recall notice. front springs are ok so far, but i noticed the rear of the car sat a little low in the garage. i had heard of some spring problems with the fords, and my son just had the rear springs on his focus replaced recently at his own expense. (he bought the focus new also) i scheduled service at our ford dealership and they confirmed both rear springs are broken. they did not have them in stock, so rescheduled me for the next day. the struts did not come in, so now i'm rescheduled for next week. now i don't know if we should drive it or not, as i found out that a lot of tires are being punctured, and i had recently put new tires on. ford should take care of this... *tr | |||
| 06/29/2007 | 70000 | 1 | 02/27/2001 |
| Rear coil spring broke on my 2001 ford taurus and a piece of steel fractured off and damaged the rear fender. according to the ford dealer that services my care it is not covered by ford and both rear springs must be replaced. in addition i now have to have the rear fender repaired at a body shop. *tr | |||
| 05/21/2007 | 136000 | 2 | 10/15/2002 |
| One front spring was replaced under ford recall procedure. now i have learned that both of the rear springs broke. local ford dealer said that no recall has been issued for rear springs.*ak | |||
| 05/12/2007 | 0 | 01/02/2006 | |
| I took my car in for recall service 04s17 from ford, front coil spring shields. the technician came to find out that the rear leaf springs have a crack. this sounds to me that the rear springs are also a problem and should be added to the recall in tandem with the front coil spring defect. he told me that there's a possibility that i can blow out my rear tire, so i need both rear springs replaced. estimated cost of labor and parts along with an alignment, $460. i'm going to get the work done soon, because of the potential danger of the rear tire blowing out, but it does sound like a manufacturer's defect just like the front coil recall. | |||
| 04/29/2007 | 95000 | 2 | 10/27/2001 |
| 2001 ford taurus. both rear springs are broke. *tr | |||
| 04/23/2007 | 72000 | 2 | 05/31/2002 |
| Tl* the contact owns a 2001 ford taurus. the vehicle was brought to a repair shop for new rear drums. the mechanic replaced the rear drums and brakes, and noticed that the rear coil spring failed. through research the contact discovered several complaints regarding the above mentioned failure. the current and failure mileages were 72,000.*ak | |||
| 04/17/2007 | 81000 | 10/06/2004 | |
| Rear springs broken, recall on front but not rear. i read that some springs broke and punctured tires. if one set of springs is bad wouldn't it be obvious to replace all? what will it take to recall the rear springs? this is obviously defective springs. why should consumer have to deal with it????? *tr | |||
| 04/11/2007 | 85400 | 1 | 06/01/2004 |
| Broken rear coil springs. i was to the dealer 2 months ago and had the broken front coil springs replaced under warranty. now, during a state inspection ,was informed the rear springs were broken and must be replaced at my cost.*ak | |||
| 03/20/2007 | 51000 | 1 | 10/03/2001 |
| Both rear coil springs fractured at the same time, car has 51,000 miles on it. there was a recall on the front springs but not the rear, and now they have broken, seemed very strange, and ford will not stand behind their product, repair cost over $500. *ak | |||
| 01/28/2007 | 74000 | 1 | |
| Tl* - the contact called regarding a 2001 ford taurus. the contact stated that he noticed part of the rear coil spring lying on the garage floor. the driver had already left with the vehicle. the contact took the vehicle to the dealer the next day, and the dealer diagnosed the vehicle as needing the rear coil springs replaced. the contact stated the front coil springs were repaired under a recall and he feels as though the rear coil springs should be as well. *ak updated 03/02/07. *jb | |||
| 01/24/2007 | 67000 | 2 | 08/10/2003 |
| Driving at normal speed right rear spring on 2001 ford taurus broke and cut inside sidewall of tire causing blowout, went to dealer for repair and found that the left rear spring was broken and was cutting the inside sidewall on that tire,resulting in repairs of $775 dealer knows about it but ford won't help with cost. *jb | |||
| 12/25/2006 | 140000 | 1 | |
| Tl* - the contact's vehicle was in a crash due to the strut failure. the contact said that she was driving 40 mph under dry conditions when the failure accurred. the contact's vehicle spun and then hit a tree. she stated that she had a mechanic look at the vehicle. and mechanictold her that the coil spring was the cause of the failure. she also stated that she had the crashed car in driveway.*ak update (june 17, 2008): ms. edward said that she was driving around a curve when she suddenly lost control of her 2001 ford taurus and struck a tree. the mechanical told her that it was a rear (not front) suspension spring had failed. the crashed vehicle was towed back to her house and sat there since (not repaired). | |||
| 12/16/2006 | 94000 | 2 | 11/01/2003 |
| The rear springs of my ford taurus have fractured without any accident or collision. the cost of repair was upwards of $300. in addition to that the rear tires have undergone excessive wear due to broken springs. currently the recall is only applicable to front springs, but i strongly recommend that it should be extended to rear springs also. *nm | |||
| 11/16/2006 | 55000 | 1 | 04/15/2003 |
| 2001 ford taurus 55,000 miles excessive repair cost - vehicle taken if for front end shake when speed at 60 mph. front end alignment done to take care of this. understandable and i am fine with this. at the same time the dealer discovered rr coil spring was broken. they replaced both rear coil springs for an additional cost of $376.87. i spoke with a friend of mine and they had to have rear coil springs replaced on their taurus as well with 65000 miles. something is not right. *nm | |||
| 09/29/2006 | 78702 | 2 | |
| The rear spring on the 2001 ford taurus are breaking . this is the second car we found this month with broken springs. when the spring breaks the edge come close to the tire which i think is a major safety danger. i am a mechanic with the com ed company. *jb | |||
| 07/30/2006 | 26900 | 1 | 08/28/2001 |
| My car is only 5 years old and both rear struts failed. also the right rear spring broke and punctured the tire. why are the front springs be on recall and the rear springs are not? had to replace both rear spring & struts. $521.00, and tire $124.) i have been told by many if this happen on the hwy, i could have flip my car cause a major accident! now car does not want to start. i took it to four ford dealership, they all said the same thing. first they would have to run diagnostic test,then depending on the results of the test and a tech to drive the car. maybe they can fix it. and to top everything all the ford dealerships sent everybody in the shop home,because they did not have anything too do ? *nm | |||
| 06/01/2006 | 79565 | 1 | 05/22/2004 |
| Car was not handling well and there was a scraping noise coming from somewhere in the rear. car was taken to dealer to determine problem. dealer replaced broken right rear coil spring, seats & brackets, and a bent rear sway bar link (approximately $230 charged for the repair). about 2 weeks later (6-16-2006), the car was taken in again since it was still not handling well. the right rear strut and mount were replaced (approximately $264 charged for this repair). this problem seemed related to the repair performed on 6-1-2006. the possibility of a recall for this problem was investigated since the front coil spring recall had been done last december and it was found that the fractured rear coil spring had happened many time before although no recall had yet been made. *nm | |||
| 07/15/2006 | 77962 | 1 | 05/11/2002 |
| 2001 ford taurus. failure of left rear coil spring. the inside sidewall of the left rear tire was cut by the broken end of the spring causing a blowout. no injuries. ford has issued safety recalls for the exact same issue with the front coil springs. why do they not cover the rear?? *jb | |||
| 07/01/2006 | 63000 | 1 | |
| Left rear coil spring on my 2001 ford taurus (63,000 miles) broke and cut the inside sidewall of my tire causing it to blow out. the ford dealer knows about this problem but said there is no recall on the rear coil springs. i was without my car for 2 days and the repair cost to replace both rear coil springs was $400 plus a new tire costing $78.*jb | |||
| 05/15/2006 | 73521 | 1 | 03/28/2006 |
| Driving to work and heard a load rubbing sound in the right rear spring/tire. what alerted me to get this taken care of was the burning smell of rubber and the loud rubbing noise. i contacted the dealership that i purchased my vehicle from because i purchased an extended warranty. brought it in and was informed that the rear right side spring was busted and it gouged my tire. if i would have drove just a bit more, it could have blown. *jb | |||
| 05/05/2006 | 77500 | 1 | 11/01/2001 |
| Dt*: the contact stated the vehicle was in for a routine oil change when the dealership determined the right rear spring was rubbing against the right tire. therefore, both rear springs were replaced. the contact reports having no problems with the vehicle prior to the incident. updated 6/16/2006 - *nm | |||
| 05/05/2006 | 77500 | 1 | 06/02/2001 |
| Dt*: the contact stated the vehicle was in for a routine oil change when the dealership determined the right rear spring was rubbing against the right tire. therefore, both rear springs were replaced. the contact reports having no problems with the vehicle prior to the incident. | |||
| 03/29/2006 | 51345 | 1 | |
| 2001 ford taurus se sedan, left rear coil spring failed, punctured left rear tire. had to replace tire, spring strut and sway bar link. $360.00. *jb | |||
| 03/26/2006 | 69740 | 2 | 08/18/2001 |
| Wife heard rubbing noise from rear of vehicle, i pulled of tire to look at brakes when i found rubber debris from tire. after looking further i found that the right rear coil spring on strut broken and end of broken spring protruding out, hitting tire. i then removed left rear tire to inspect spring and found it also broke. both rear coil springs were broke about 1 coil up on the spring. the car was towed to a tire service store and a after market spring (moog brand) installed which had a life time warranty. i did retain defective parts. *jb | |||
| 03/17/2006 | 55101 | 1 | 05/02/2003 |
| Left rear coil spring broke causing tire failure from puncturing inside of tire. *nm | |||
| 10/17/2005 | 1 | ||
| My car rode low to the ground. i noticed i was lower than other cars. finally, when pulling out of a parking lot one day, i noticed the rear part of my car made odd sounds. i determined my rear spring broke. i had to get my car towed and the springs replaced. *jb | |||
| 02/13/2006 | 101000 | 1 | 12/15/2000 |
| Left rear spring broke on my 2001 ford taurus. took it to my dealer to fix it and i had to pay for it. it almost blew out my tire ,which would have caused me to crash. i hear that ford may be having a recall on the rear springs on the 2000 and 2001 taurus. however, i do not feel i should have paid, to have the spring fixed and i called ford about it,they told me that i had to pay for it. i believe that there is a defect in the springs. i'm e-mailing this in hopes that ford will recall the springs so i can get my money back on the repair. unless they make it right with me, i will not buy another ford product!! *jb | |||
| 07/13/2005 | 38000 | 2 | 06/14/2001 |
| Fracture failure of both rear coil springs. *jb | |||
| 02/17/2006 | 49481 | 1 | 03/15/2004 |
| I had the front driver side coil spring fail and as i took the car into the dealer to have the front springs replaced under the recall, the dealer informed me that the left rear coil spring was broken. fortunately, the fracture did not result in an accident. however, common sense would state that if the front coils failed, the rear coils also would exhibit the same corrosion/failure problem since the springs, more than likely, came from the same vendor for ford. ford should be held accountable for replacement of all four (4) coil springs. *nm | |||
| 02/19/2006 | 62531 | 1 | 08/04/2003 |
| The rear coil spring on my 2001 ford taurus came lose from its base. i now have to replace both the coil and the tire. this work will be scheduled by a local ford dealership. *nm | |||
| 01/12/2006 | 1 | ||
| Both rear coil springs broke due to corrosion. *nm | |||
| 09/18/2005 | 70000 | 1 | 03/15/2004 |
| I have a 2001 ford taurus with approx. 70,000 miles. this summer while making a turn out of a parking lot a heard a loud noise from under my car. now when ever i enter my driveway, make a turn after stopping or hit any kind of bump, it sounds as if something is hitting the bottom of my car. i also noticed that the left rear wheel has little clearance at the top of the sidewall from the wheel well. i looked under my car and found the rear stabilizer/ sway bar on the left side was broken .when i removed the rear left wheel i found my spring was broken. when i called my dealer they told me that this was not a covered item and i should call ford motors, which i did. when i called ford they told me that the front springs were covered because of corrosion but not the rear! i advised them that i was confused because if their springs had a tendency to break why would only the front spring be covered. i received no satisfaction from ford. while researching where i could purchase new springs that were not prone to failure like the ford springs. i found an article saying your office was investigating the failure of the rear springs. i was advised the to replace the spring would run approx. $350. pre spring plus parts. my car does not handle properly since this happened and i cant use it for any distance driving. is this something your office is investigating. *jb | |||
| 12/19/2005 | 97236 | 1 | 07/31/2003 |
| My car was shaking heavily when i went over 50 mph. i thought it was an alignment problem. i took the car in, and they said that i needed new tires. i wanted a second opinion, while on the highway my back right tire busted. i ended up losing control of the car. i was able to regain control. i had it towed and the garage said that my back springs were broken, and that it had eaten through my tire. i ended up getting new 2 springs, shocks and 2 new tires as a result of the broken springs. the old part is not available, although they did show it to me. *nm | |||
| 04/05/2005 | 28311 | 1 | 11/02/2000 |
| On 2001 ford taurus, right rear spring had broken and caused tire to puncture. vehicle was towed to ford dealer and repaired. no warranty, because over 36 month warranty. dealer replaced both rear tires and both rear springs, at our cost, parts and labor. have pictures of broken spring and punctured tire. *jb | |||
| 01/29/2006 | 50000 | 1 | 06/10/2001 |
| Rear spring on 2001 taurus snapped due to corrosion. replaced both springs and tire that was damaged due to spring failure. spring cut tire while backing out of a parking space. *nm | |||
| 01/16/2006 | 84500 | 1 | 05/25/2002 |
| I entered my car one morning and started backing out of the garage and i heard a metal grinding sound from the right rear side. while driving to work i noticed the car seemed to be riding lower on the right rear side. a week or so later i took the car into a ford dealership and was told the right rear spring and both struts needed to be replaced. he said the broken spring was gouging a hole in my tire. the right rear strut was leaking and needed to be replaced, but he said i would to have both replaced for the ride to be even. additionally, he said i would need to have an alignment done. i did not have the work performed on my car as the dealer was asking over $700 for the repairs. i called for other estimates. i pulled the tire off at home and did find the spring was broker and causing a gouge to be dug into my 1 year old tire just an inch below the top of the tire and about 1/4 inch deep. i have yet to speak to ford about the problem.*ak | |||
| 01/15/2005 | 128000 | 2 | |
| Rear coil springs on 2001 ford taurus. both, of rear coil springs have fractured while driving and one the sharp broken spring was less than 1/4 from the side wall of the tire i have no idea how it did not rip a huge hole in the tire. if i would not have had some unrelated work done on the rear of the car i would hav e never known until the tire would have been ripped wide open and possbly caused an accident. *ak | |||
| 12/11/2005 | 64500 | 1 | 08/10/2001 |
| I own a 2001 ford taurus (vin 1fafp55ux1a277559). the right rear spring fractured when leaving my driveway. there was no warning prior to the fracture. there is a current investigation by the nhtsa (pe05054) for the rear springs on this automobile. i am currently having the spring replaced at my own cost because ford will not recognize any liability. i spoke with shauna at ford customer service and my ref # with ford is 1300730136 and they assured me the left spring was ok and that they would not provide any financial reimbursement. *nm | |||
| 04/01/2005 | 56000 | 1 | 11/01/2004 |
| I started hearing a sound from the rear while driving around town. at home i checked carefully and found the rear spring broken with a sharp point dragging on the tire. the tire was gouged through the first layer of cord. the ford dealer replaced both rear spring at my expense. it was very fortunate for me that i heard the sound before the tire was shredded. *jb | |||
| 12/19/2005 | 38000 | 1 | 07/15/2004 |
| While my wife was driving home from work the left rear spring in snapped off puncturing the side wall of the left rear tire at approximately 45 mph. the tire deflated suddenly and my wife was able to pull the car off the road. after the tire was changed the car was driven to the ford dealer where we had to have both springs in the rear replaced and a new tire put on and a alignment costing $507.00 total. our car is a 2001 ford taurus with 38000 miles on it and this is the second expensive repair this year. in july we lost the electric motor on the power seat and that cost over $400.00 with fords assistance on the bill. *nm | |||
| 12/15/2005 | 120000 | 2 | 08/19/2001 |
| My 2001 ford taurus was at the ford dealership for unrelated repairs and the mechanic found that the two rear coil springs were cracked and said that they needed to be replaced. they then replaced the springs. *jb | |||
| 04/07/2005 | 52600 | 2 | |
| Consumer 2000 ford taurus has a defective rear coil spring. ***no answer required*** *ts the rear passenger's side coils spring broke. less than three weeks later the front driver's side coil spring broke and punctured the front driver's side tire. the vehicle was towed to the dealer and the manufacturer was contacted. they agreed to pay for the front coils sping replacement, under recall 04v332000 , but refused to reimburse the consumer for the rear spring replacement. *nm | |||
| 01/26/2005 | 62000 | 2 | 01/15/2004 |
| Both rear coil springs fractured on my wife's 2001 ford taurus. luckily she was not driving the car at the time. the coils cut through the inner side walls of both brand new tires which were just installed on the car (january 04 2005). my wife was heading into work via the freeway and if it was not for the goodyear technician who heard a noise during the test drive, my wife could have potentially been involved in a very serious accident had the tires blown out at highway speed. i contacted ford of canada on numerous occasions for compensation but to no avail. at the time of the tire replacement, the vehicle had only 74,000 km. upon removal of the rear coil springs, it was clear that they had been broken for some time as the fracture points were well rusted over. this is a serious issue that could have resulted in death. ford does not seem to give a damn! *nm | |||
| 04/06/2005 | 1 | ||
| I have a 2001 ford taurus. one of the rear springs failed. there was no indication of the broken spring. the broken spring protruded into the rear tire, wearing a groove. thankfully the broken spring was found before a tire blowout occurred. both rear springs and rear tires needed replacement. *jb | |||
| 06/01/2005 | 83000 | 1 | 08/29/2002 |
| Dt: 2001 ford taurus. the consumer stated the rear driver's side spring spun off its perch and punctured the tire. this did not cause an accident because there were no other cars in the area. the vehicle was pulled over and the spare tire was put on. the vehicle was taken to the dealership. the dealership found a recall for the front springs and replaced them, as well as the perch and the tire. *ak | |||
| 07/07/2005 | 39000 | 1 | 12/20/2001 |
| 1. no initial problem noted. took car in for routine service and recall to install sheilds around front coil springs. 2. dealer called and notified me of the fact that the rear springs were broken. 3. dealer offered to replace springs for $100 deductible charge, leading me to believe there is a known problem with the springs that ford is not owning up to. | |||
| 06/15/2005 | 56 | 2 | 10/09/2002 |
| Took my wifes 2001 taurus to local mechanic for routine maintenance and was informed both rear coil springs are broken. no appearent reason for failure. car has 56k on odometer.local garage states they see this problem often on taurus/sable models. contacted dealer for appointment for front spring re-call and was told they know of no problem with rear coils. ford customer relations took my complaint and stated they have no technical bullitens issued on this problem. this is a costly repair. springs look to be identical on front and rear. | |||
| 04/26/2005 | 142000 | 1 | |
| I was a block from my house in my 2001 ford taurus. a rear coil spring broke, the sharp end extended out and ripped a hole in my rear tire. the ford dealer advised me that ford does not consider a rear tire blowout a safety hazard fortunately i was close to home and at low speeds but the incident cost me $411 to take care of with no help from ford or the dealer. vin # 1fafp53u81g117941 | |||
| 04/10/2005 | 66488 | 1 | 07/29/2004 |
| On april 10, 2005 i was placing my daughter in her car seat (located in the middle of the back seat) when i heard a noise in the back drivers side of my car. upon looking at the vehicle i realized the back spring broke. knowing that the front springs are covered under a recall i assumed there was one also on the rear. i called roadside assistance and they towed the vehicle to prince frederick ford. when i spoke with the service department they assured me they would fix it and try to determine why it broke. also they said half of the labor would be to do a 4 wheel alignment. on april 14, 2005 i was told my car was ready. after paying for it they told me they don't know why it happened but it was fixed. upon leaving the parking lot i noticed the car was out of alignment and now there was a sound coming from the rear of the car (especially when hitting bumps). due to a family emergency i was unable to contact the dealer until monday the 18th. they told me to bring the car back and it would be checked out. on the 21st we were told the car was ready again. the alignment was not completed initially so they fixed that issue and then discovered the rear struts were bad and replaced them. at this time they also said they inspected the other spring and it looked fine. that brings us to today, may 13, 2005 when i again placed my daughter in her car seat (which we moved to the drivers side rear seat) the right (passenger) side spring broke. after calling ford to see why it broke when they said it was fine, they said they could be of no further help to us. i do have the spring that broke today (it's still on the car, until i can have it fixed) but the dealership didn't give me the first one. my concern is with there being a recall on the front springs due to corrosion by road salts in my state, what makes the rear any different? it is an odd occurance for one spring to break but for both to break i think there is a bigger problem. | |||
| 04/01/2005 | 1 | ||
| 2001 ford taurus safety recall regarding front coil springs.*** no answer required***. *mr the consumer stated the rear coil springs on his vehicle failed and he wants the manufacturer to acknowledge that there is a problem with the rear coil springs as well. *jb | |||
| 03/28/2005 | 63000 | 1 | 03/05/2001 |
| While backing out of the driveway consumer heads a loud squealing noise. consumer inspected the vehicle , and noticed the left rear coil spring broke. consumer cut the coil spring, and took the vehicle to a repair shop. dealer and the manufacturer were notified, and confirmed that the part was not covered under a recall.*ak | |||
| 03/13/2005 | 54700 | 1 | 06/15/2002 |
| While driving in the city the right rear spring broke and cut the right rear tire causing the tire to lose air and go flat. *ak | |||
| 08/19/2004 | 55200 | 3 | 05/04/2002 |
| Reversing down my driveway this morning, 8/19/2004, i heard a loud noise from rear of car. examined and determined rear of car was very low and right rear tire appeared damaged. taken to garage 2 blks away and found both rear springs have broken, appeared to have rusted through and right rear tire destroyed. to replace the spings the stuts needed to be replaced. so 2 new springs, 2 new sturts and one new tire = $800. i do not have my vin# with me now but can giev it to you tomorrow. this car has 55k miles on it, nice easy miles. i have driven other cars 200k+ miles before i have had a spring fail. now i'm out $800 and ford says they are only liable for the front springs! please, please expand your recall notice #4v332000 to include the rear suspension. after reviewing other complaints it is obvious that this is a major problem. i mean really, broken springs that are 3-4 years old with only 20-50k miles on them?? please consider this a serious problem, if they had failed on the highway i'm sure i would have had both tires punctured and my widow would be looking at caskets right now. i am picking up the car tomorrow, firday 8/20, would you like me to save the parts for your review? would you like someone to take my deposition? i know it's too late to get my $800 back but why should others have to suffer that come after me, and you know they will. please call or email me with any quesitons or please call anyway to discuss. thank you for all you do to keep us safe!*ak | |||
| 07/25/2004 | 35600 | 1 | 10/16/2000 |
| While driving 35 mph right side rear body suddenly flopped down. the consumer inspected the vehicle and noticed that rear spring broke. the dealer was notified. *ak *sc | |||
| 06/16/2004 | 31353 | 1 | 11/01/2000 |
| Ford recalled the vehicle due to the front coil spring corrosion, and tearing up the tires. the consumer stated that the rear coil spring was the problem and the manufacturer was not willing to make an exception. *ak the rear driver's side springs failed while the vehicle was in motion. this problem punctured the inside portion of the tire. *sc *jb | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 11/09/2008 | 1 | ||
| 2001 ford taurus. consumer request a recall on rear coil springs on 2001 ford taurus and mercury sable vehicles *tgw the consumers son was involved in a fatal accident due to the failure of the rear coil springs. the driver, went off the left side of the road, but regained control of the vehicle, but suddenly he veered sharply to the left, toward the median which sloped downward and back up to the southbound lanes. the vehicle flipped and landed on its wheels and was stuck by a southbound trailer traveling at interstate speed. the impact to the passenger side of the vehicle killed the consumers son and the front passenger and left the rear passenger with serious injuries. | |||
| 03/11/2010 | 98000 | ||
| Tl* the contact owns a 2001 ford taurus. the contact stated while having the rear drums replaced, the mechanic informed the contact that the rear coil springs were defective. the contact stated he felt the vehicle had been riding lower than usual but was not aware of the failure. the front coil springs were previously replaced under nhtsa campaign id number 04v332000 (suspension: front: springs: coil springs) but the rear were never replaced. the vehicle was not in drivable condition and was not repaired. the failure and current mileages were 98,000. | |||
| 02/22/2010 | 90000 | ||
| Tl* the contact owns a 2001 ford taurus. the contact stated while driving at 55 mph the contact heard a clunking noise coming from the rear of the vehicle. the contact took the vehicle to a dealer to have the rear passenger side coil spring replaced. a years later when the contact took the vehicle in for an oil change the mechanic at the dealer notice the that both struts in the rear were broken. the contact did not have the vehicle repair because the contact feels this is a manufacturer defect and should be under a recall. the failure mileage was 90,000. | |||
| 04/09/2009 | 62000 | 1 | 06/10/2002 |
| Tl*the contact owns a 2001 ford taurus. while driving approximately 20 mph, the contact heard a loud noise from the rear of her vehicle. she discovered that the coil springs failed, which could have resulted in a crash. she took the vehicle to the goodyear and they replaced the rear coil springs and the struts at the cost of $976. the failure and current mileages were 62,000. updated 6/8/09 *cn updated 06/11/09.*jb | |||
| 04/14/2009 | 115318 | 1 | |
| Tl*the contact owns a 2001 ford taurus. while the vehicle was at the repair shop, the mechanic stated that the rear quick struts spring failed. the mechanic stated that the springs failed several years ago. the issue with the springs for this year, make, and model vehicle is currently under investigation. the contact feels that a recall should be issued. the current and failure mileages were 115,318. updated 5/15/09 *cn the cost to replace everything was $ 921.03 udated 05/15/09.*jb | |||
| 02/12/2009 | 32000 | 1 | 04/04/2001 |
| Tl*the contact owns a 2001 ford taurus. the contact stated that the rear driver's side coil spring broke from the vehicle. he took his vehicle in for a routine oil change and they confirmed the failure. the mechanic replaced the rear coil springs at the cost of $1,200. the contact called the ford manufacturer and they stated that they do not cover the rear springs of the vehicle, only the front springs. the failure mileage was 32,000. updated 3/11/09 *cn updated 03/13/09. *jb | |||
| 12/23/2008 | 75000 | 1 | |
| Tl*the contact owns a 2001 ford taurus. while driving at any speed, the contact hears banging noises coming from the front and rear of the vehicle. the failure caused improper suspension issues in the vehicle. he took the vehicle to his local shop and the mechanic stated that both the front and rear coil springs failed. the dealer has not confirmed or denied whether the vehicle was previously repaired according to nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vehicle has not been repaired. the current and failure mileages were 75,000. updated 02/24/09. *lj updated 02/24/09. *jb | |||
| 12/17/2008 | 52000 | 1 | |
| Right rear coil spring broke. the car has only 52,000 miles on it. if i hadn't noticed a piece of the coil spring on my garage floor, who knows what may have happened. this is my wife's car. we just had new tires and a four wheel alignment a month before the spring broke. *tr | |||
| 12/19/2008 | 69000 | 1 | 09/01/2001 |
| Tl*the contact owns a 2001 ford taurus. the vehicle was taken to an independent mechanic for repair service. the technician observed that the rear coil spring failed. the vehicle was not repaired. the failure and current mileages were 69,000. updated 020209 *bf updated 02/03/09.*jb | |||
| 09/30/2008 | 61000 | 1 | 01/15/2008 |
| Tl*the contact owns a 2001 ford taurus. the contact's vehicle did not pass state inspection because both rear coil springs failed. he is in the process of notifying an authorized dealer and the manufacturer to determine the cause of the failure. the failure and current mileages were 61,000. updated 10/16/08 *bf updated 10/20/08. *jb | |||
| 08/16/2008 | 62125 | 1 | |
| Both rear coil springs on our 2001 ford taurus sel rusted through and broke. the broken coil springs then fell down past the spring seat and the jagged, broken edge of the springs cut the inner side wall of both rear tires. the right rear tire blew out as a result of this while we were traveling 35 miles per hour. both rear tires needed to be replaced. fortunately no one was injured. this is a safety hazard! if this would have happened at highway speed or while in a curve, this could have been a terrible accident! please make ford install coil spring seat extensions and new coil springs on the rear of these cars to prevent the coil springs from falling into the tire area, this was done on the front coil springs for this car and should also be done on the rear before someone gets terribly injured or killed! please do not wait until then to do something! this could be prevented! i am also mailing you a letter describing this problem with photos of the tires, springs, etc. *tr updated 09/08/08. *jb | |||
| 01/01/1901 | 1 | ||
| 2001 ford taurus has an issue with the rear coil springs. consumer wants to know when there will be a recall for this issue. *nj | |||
| 04/21/2008 | 63000 | 1 | 01/04/2006 |
| Tl*the contact owns a 2001 ford taurus. upon taking the vehicle to the dealer for brake work, the mechanic discovered that both rear coil springs failed. the driver's side of the vehicle sustained tire damage. the current and failure mileages were 63,000. | |||
| 04/14/2008 | 67523 | 1 | 08/28/2002 |
| Our 2001 ford taurus had been sitting in the garage for 4 months. my wife backed out of the driveway and heard a noise. i drove it around the block and heard the noise also. i removed the right rear wheel and discovered the right rear strut spring had broken and was rubbing on the tire. nothing physical was done to cause this fracture; the fracture appears to be fresh, but the outside surface of the spring appears to be corroded. *tr | |||
| 03/30/2008 | 114000 | 2 | |
| I have a 2001 ford taurus purchased from dan buckey ford in chestnut ridge, ny (now diamond ford). a few years ago (2005 i think) we received notice about defective front coil springs. we took the car into the dealer and had shields installed that were supposed to protect from tire blowouts. they also said the front coil springs warranty would be extended to 150,000 miles. while the car was in the dealer, they told us that the left rear coil spring was broken. this was not covered under the recall or the warranty. we had to pay $600 to get it repaired. yesterday, the right rear coil spring broke. again, not covered under warranty. coil springs should rarely break on cars. if the front springs are defective, then it makes sense that the rear springs are too. this is an outrage and ford should be held accountable. *tr | |||
| 03/28/2008 | 45000 | 1 | 06/15/2003 |
| Rear passenger coil spring broke, dug into the rear side of the tire all the way around down to the belt. i found it by accident when washing my wife's car, could have been a real disaster because she drove on the freeway earlier that day. replacing both springs and tire at a cost of approx $500. *tr | |||
| 03/18/2008 | 80800 | 1 | |
| Rear coil spring fractured resulting in blown tire. *tr | |||
| 03/20/2008 | 1 | 12/20/2006 | |
| My mother owns a 2001 ford taurus, and we recently discovered that the rear, driver-side, coil spring has broken. fortunately, this did not cause any additional damage, such as a flat tire from the spring puncturing the tire and potentially causing an accident. several certified mechanics has informed me that this is a common problem with these coil springs on these and similar vehicles. i have also confirmed that there already exists a recall on the front coil springs that also have a similar problem. my understanding is that the dealerships are installing a shield on the front coil springs to prevent the spring from damaging the tire when the coil spring breaks. at that point, when the spring breaks, the dealerships will then replace the front coil springs at no charge. in my opinion, i feel the rear coil springs should fall under this same recall. i have got to believe that the front and rear coil springs are very similar in engineering design. at this point, the dealership is more than willing to install the rear coil springs at $385.02. *tr | |||
| 03/07/2008 | 1 | 08/11/2005 | |
| Rear coil spring is broken. we discovered the broken spring when it started making a hard rubbing noise against the tire. upon inspection, it appears by the rust and corrosion on the fractured end that it has been broken for some time. we travel out of town often as our daughters are both in college out of area. this would have been fatal if the tire would have shredded from the broken spring on the washington dc beltway. *tr | |||
| 03/02/2008 | 147000 | 1 | 02/17/2006 |
| I am a owner of a 2001 ford taurus which i bought used and have owned it now for 2 years. it is the first ford i have owned in over 20 years. since i have owned it, it has not given me too many problems, just the basic break downs like, batteries, brakes ,seized a/c compressor,coolant expansion tank cracked, ect. those things are going to break. but what has really upset me is how i have read about the coil springs breaking on the taurus and causing possible damage to the vehicle. i didn't think it would happen to me but after arriving home today i noticed a small piece of metal under my 01 taurus and after further observation i found it to be a piece of my rear coil spring from the drivers side. i am a 40+ year old male who has had many makes and models of different types of vehicles and have never had or heard of coil springs breaking as they do on the ford taurus. this is a problem that needs to be repaired by ford and not the consumer. so i can only expect that the rest of the springs are faulty and need to be replaced before i have any further damage to my vehicle. it seems to me that the ford company does not care about craftmanship or the consumers safety. so change your slogan have you driven a ford lately to your riding on faulty coil springs. this is a serious problem that is a major safety issue and needs to be corrected free of charge to all ford taurus owners. *tr | |||
| 02/28/2008 | 48900 | 1 | |
| Tl*the contact owns a 2001 ford taurus. the contact's vehicle was included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the dealer placed a shield on the vehicle as the remedy. on february 28, 2008, she took the vehicle to the dealer for an oil change and was informed that both rear coil springs malfunctioned and were cracked. the dealer was surprised that they were still holding. the dealer repaired the vehicle at that time. the current and failure mileages were 48,900. update 04-02-08 *bf | |||
| 02/24/2008 | 88000 | 1 | 11/14/2003 |
| Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the rear coil spring failed and caused the vehicle to sway left and right. the vehicle was taken to a local mechanic and they stated that both rear coil springs and shock absorbers needed to be replaced. the repair would cost $350. the failure and current mileages were 88,000. updated 03-28-08 *bf | |||
| 10/06/2007 | 40000 | 1 | 11/06/2003 |
| 2001 ford taurus - left and right rear coil springs - broken. repaired october 2007. cost including the replacement of left and right rear struts $965.87. *tr | |||
| 02/21/2008 | 55181 | 1 | 09/08/2001 |
| Left rear suspension coil spring fractured destroying tire. *tr | |||
| 06/20/2007 | 90000 | 2 | 07/01/2002 |
| My 2001 ford taurus se is constantly breaking small chunks of the rear coil spring. i haven't replaced them yet. that is my spring project. i noticed this happening last year when i replaced the rear brake drums. i waited until now because i didn't have a web address to file this complaint with. *tr | |||
| 01/26/2008 | 1 | 03/01/2002 | |
| Rear coil spring broke while in parking lot. *tr | |||
| 01/18/2008 | 97990 | 1 | 07/14/2003 |
| Rear suspension coil broke on our 2001 ford taurus. it caused my wife to fishtail, due to puncture of tire by broken end of coil in wintertime. luckily for us there were no other cars on the road or an accident would have ensued, though my wife is currently suffering a migraine from the whiplash. i hold ford responsible for being aware of coil product problems, having recalled the front springs in 2005. i hold them responsible for not publicly asserting the problems with both front and rear suspension as complaints arose and specifically telling consumers that the rear suspension spring/coil was not and/or would not be recalled. i find this to be unacceptable, and believe that the piece should be recalled, and every consumer reimbursed for the expense of repair and replacement prior to the recall by ford motor co. it's for this very reason that so many american consumers are turning to foreign manufacturers. *tr | |||
| 01/12/2008 | 42211 | 1 | 03/01/2006 |
| My daughter came home last night and i went to check her car this morning and found a flat tire on the left rear. pumped it up and heard air leaking out, removed it and found the coil spring sticking out had cut the tire down and punctured it. i replaced the coil and strut as a unit from advance with a monroe which has a 5/8 coil spring, the original from ford was 1/2. ford had a recall , campaign # 04v3320000 for the coil springs on the front , why not the rear as well? its apparent they had a problem with the rear as you have 60 complaints before mine. does it take a death to make them fix the problem? our car only has 42,211 miles on it today when i replaced the strut and tire. we purchased the car from an individual, at the ford dealers lot, as it had been parked there after body work had been performed and been setting for over a year , it only had 18,000 miles on it 2 years ago. i have the old strut with broken spring, it has a small crack that shows some rust in the edge, and has a ductile fracture clean break with no rust in it. i'm a cat mechanic with some training in failure analysis, but it doesn't take a rocket scientist to figure this one out. *tr | |||
| 12/27/2007 | 120000 | 4 | 11/20/2006 |
| Dealer found all four springs broken after car was grinding on rear tire. dealer is replacing front ones per recall but i feel rear springs are also prone to failure and ford should issue a recall. car suffered tire damage to right rear wheel. *tr | |||
| 12/09/2007 | 1 | ||
| Back coil springs on 2001 ford taurus broke.*cn | |||
| 12/16/2007 | 1 | 02/01/2001 | |
| Left rear coil spring broke while car was in parking lot and being occupied by 4 adults. broken spring did not come in contact with tire, but was dangerously close. ford garage on vacation diagnosed problem and cut away enough of the spring end to safely clear tire to be able to drive the car 320 miles from vacation to home. arranged for home town ford garage to replace both rear coil springs for $400. *tr | |||
| 03/27/2007 | 83000 | 1 | 02/20/2004 |
| I pulled out of my parking lot and heard a scraping sounds. i drove around the block back into my parking lot and the sound was there the whole time. i jacked the rear of the car up and noticed the left rear spring was broken and was actually scraping the rear tire. had it tow to a shop and replaced the springs/struts on the rear. repair shop took a picture of the old spring which i have. also replaced the rear tire, it had just scraped off a surface layer of rubber, might have been ok as it didn't get to the belt, but felt safer with a new tire. *tr | |||
| 10/20/2007 | 4 | ||
| Brought in my 2001 ford taurus for a front end shake and was informed by the mechanic that all 4 coil springs were broken! *tr | |||
| 01/01/1901 | 46575 | 1 | |
| 2001 ford taurus back springs broke. consumer's mechanic determined that her front coil springs were under recall and the rear ones were made by a different manufacturer. *kb | |||
| 10/28/2007 | 1 | ||
| Broken rear spring on a 2001 taraus se. *tr | |||
| 10/16/2007 | 53963 | 1 | 05/30/2005 |
| On 10/16/07 , my local dealership changed my oil and rotated my tires and identified a broken rear coil spring on my 2001 ford taurus se, the mechanic told me he is seeing a trend between 2001-2003 models, he informed me continued driving without repair would likely result in a blown tire, perhaps being hazardous. i've made an immediate appointment to replace rear coil springs. *jb | |||
| 09/22/2007 | 51000 | 1 | 10/01/2001 |
| Tl*the contact owns a 2001 ford taurus. while performing a routine check-up, the mechanic noticed that the rear coil spring failed and was striking the rear driver side tire. the vehicle was repaired. the current and failure mileages were 51,000. | |||
| 08/28/2007 | 58300 | 1 | 04/01/2003 |
| Tl*the contact owns a 2001 ford taurus. while driving 15 mph, the contact heard a crunking sound and the vehicle experienced brake failure. he pulled the vehicle to the side of the road and it was towed to the repair shop. the mechanic stated that the two rear coil springs failed and needed to be replaced, in addition to the struts. everything has been replaced. the current mileage was 59,000 and failure mileage was 58,300. | |||
| 09/11/2007 | 63000 | 2 | 10/10/2001 |
| Took my car in for new tires and was informed that both rear springs were broke. the tires had a groove wore in them. | |||
| 08/20/2007 | 60000 | 07/26/2001 | |
| Rear coil spring broke and punctured tire. the mechanic said that he sees this problem frequently with 2001 taurus models. rear tires and coil springs needed to be replaced. there was no crash, but there could have easily have been. this car was purchased to be a safe family car to transport an infant-the consequences of this failure could have been very severe. | |||
| 08/29/2007 | 79900 | 2 | |
| Tl*the contact owns a 2001 ford taurus. when the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. the dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. the cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. the purchase date was unknown. the current and failure mileages were 79,900. the consumer stated feels ford should reimburse all consumers for rear coils springs and alignment. updated 09/18/07 *tr | |||
| 08/25/2007 | 169000 | 1 | 06/07/2001 |
| 2001 ford taurus, passenger rear coil spring broken. caused stabilizer link damage, tire damage. one year ago a front spring broke and was replaced under recall by ford. this is the same problem/defect and ford should stand behind this as it did the front spring defect. *tr | |||
| 06/06/2006 | 2 | ||
| The front left coil spring on my 2001 taurus broke in june 2006. today august 28, 2007 the left rear coil spring on my 2001 ford taurus was noted that it was broken by my regular mechanic. fortunately nobody was in the vehicle or that it did not cause injury but this could be a major problem and by the looks of the number of other complaints this is a very common problem. *jb | |||
| 07/24/2007 | 91076 | 1 | 05/17/2001 |
| I noticed a noise after tires were rotated. i asked to have it looked at during 90,000 mile maintenance. both rear coil springs on 2001 ford taurus broke. rear driver side tire shredded as result of broken coil. had to have both rear coils replaced, and buy two new tires for vehicle. *tr | |||
| 07/05/2007 | 48325 | 1 | 08/01/2004 |
| Tl*the contact owns a 2001 ford taurus. the vehicle was taken for state inspection and they stated that the rear coil springs broke. the coil springs and shock absorber were replaced. there was a recall for the front coil springs (nhtsa campaign # 04v332000). the current and failure mileages were 48,325. | |||
| 08/06/2007 | 74995 | 2 | 11/28/2001 |
| Driving along a smooth road,car was jolted with a loud bang. i discovered the front passenger side coil spring fractured,leaving part of its base in the strut mount. second coil spring to fail on this car. passenger rear also failed, one year ago. *jb | |||
| 07/25/2007 | 100000 | 2 | 08/01/2001 |
| Tl*the contact owns a 2001 ford taurus. while driving 50 mph, the front and rear coil springs fractured. the service shop replaced the rear springs in the latter part of 2006. the contact stated that the failure sounded as if a stone had struck the undercarriage of the vehicle. the current and failure mileages were 100,000. the consumer stated the front and rear coil springs broke in a relatively short period time. the front coil springs in the front didn't just break in one place, but in two places . the front strut mount was also punctured and had to be replaced. updated 08/16/07.*jb | |||
| 07/19/2007 | 43000 | 1 | 08/13/2004 |
| Tl*the contact owns a 2001 ford taurus. while driving 35 mph, the contact heard a loud rubbing noise coming from the rear of the vehicle. the vehicle was taken to the shop and it was discovered that the rear springs failed and punctured the tires. the contact spoke with the manufacturer requesting assistance with the $1,300 repair cost, but was denied assistance. the current and failure mileages were 43,000. the consumer stated replaced 2 tires were needed 4 were bought, both sets of springs, struts, mounts. the dealer stated the left rear brakes seem to be hanging. updated 08/07/07 *tr | |||
| 06/24/2007 | 61200 | 1 | 08/19/2001 |
| Rear coil spring manufacturing defect on 2001 ford taurus. *ak | |||
| 06/15/2007 | 48000 | 1 | 10/01/2001 |
| Tl*the contact owns a 2001 ford taurus. the contact heard an unfamiliar noise while driving. he stopped the vehicle and noticed that the right rear spring was puncturing the tire. the vehicle was towed to a ford dealer and diagnosed as needing the rear springs replaced, in addition to the rear right tire. the current and failure mileages were 48,000. | |||
| 06/12/2007 | 90000 | 2 | 02/09/2001 |
| Rear coil springs failure for the second time. the rear coil springs failed for the second time. this time puncturing the rear tire. *ak | |||
| 06/07/2007 | 101000 | 1 | 05/15/2003 |
| On 7 june 07, the left rear coil spring on my 2001 ford taurus se broke and contacted the tire, rubbing the inside of the sidewall almost completely through. *tr | |||
| 06/01/2007 | 80000 | 1 | 02/01/2006 |
| Tl*the contact owns a 2001 ford taurus. while driving in reverse at 2 mph, the contact heard a noise and drove the vehicle home. the contact found that the rear coil spring created a hole in the left rear tire. the vehicle is currently at the shop. the current and failure mileages were 80,000. | |||
| 06/07/2005 | 116000 | 1 | 08/02/2002 |
| Tl*the contact owns a 2001 ford taurus. the contact noticed that the vehicle was lower on one side in the rear. he jacked up the vehicle and discovered that the rear driver side coil spring had failed and was puncturing the tire. he spoke with the dealer who stated that the vehicle is not under recall. the weather conditions were partly sunny. the current and failure mileages were 116,000. updated 07/19/07. *jb | |||
| 05/04/2007 | 104000 | 2 | |
| Large bang noise on moderate (normal) braking to stop sign. vehicle was taken to local ford dealership for inspection. found 2 fractured rear coil springs as well as two tire severely grooved on interior of sidewall. replaced two springs, as well as two rear tires. previous tires were about a month old. *tr | |||
| 05/27/2007 | 70670 | 2 | 06/26/2003 |
| Faulty suspension; both rear springs broken. *tr | |||
| 05/10/2007 | 2 | ||
| Replaced rear coil springs on the 2001 taurus sedan. also, needed new struts as a result of the failure.*ak | |||
| 05/10/2007 | 109000 | 1 | 09/25/2001 |
| 2001 taurus: the spring on the ear driver's side wheel broke and destroyed the tire. ford knew that the springs installed on this type of vehicle were prone to breaking, and even had a recall relating to this exact problem for the front wheels. i didn't understand how it was determined that there was a problem with the springs, but failed to replace all the springs during the recall. when i contacted the dealership i was told that they were surprised that there was not a recall on the rear springs, and that they thought that there should have been a recall.*ak | |||
| 05/06/2006 | 72500 | 1 | 03/01/2001 |
| Tl*the contact owns a 2001 ford taurus. while driving 55 mph, the contact heard a banging noise coming from the rear of the vehicle. he noticed the rear passenger side coil spring was fractured and damaged the tire. the dealer confirmed that the coil spring was fractured. there is currently a defect investigation open (nhtsa action # pe05054). the current and failure mileages were 72,500. the consumer provided invoice for repairs. updated 06/19/07 *tr | |||
| 04/12/2007 | 50000 | 2 | 02/01/2003 |
| Hello, i have a 2001 ford taurus purchased used from pundmann ford feb. 2003. a few days ago i noticed a large piece of coil spring under the car. thinking that the spring was from the front and related to the shields that were installed under a previous recall i took the vehicle to the dealership and was told that both rear springs were broken. how can a vehicle that has not suffered harsh winters and is only 6 years old have broken springs? my trunk is never weighted down and i do not tow anything. did the rear springs come from the same vendor that supplied the defective front springs? as far as i know this is unheard of, even the service representative was surprised. the ford service representative also stated that the vehicle should not have passed the state safety inspection with these broken springs. i was told by ford customer care that they were not required to do anything at this time. 4/23/07 *tr | |||
| 03/17/2007 | 130000 | 1 | 09/23/2001 |
| Driving at low speed, and heard a load pop from the driver rear side. i was directly in front of a firestone service center and immediately pulled in. under car inspection showed the rear coil had broke and cut through the inner side wall of the tire. technician said another 500 feet would have caused the tire to blow. if i had been at highway speed a serious accident would have occurred. the firestone manager states they see this problem often on taurus/sable models. i knew there was a recall on the front springs (i had the vehicle in for the recall to check/replace). i contacted my local dealer for details on what to do for rear spring re-call and was told they know of no problem with rear coils. i find this statement hard to believe, since the firestone repair center see cars every month with this problem. i had both springs replaced,struts (damaged), tire replaced, and vehicle aligned ($1300 total). i have defective spring in my garage. *tr | |||
| 03/18/2007 | 76570 | 1 | 10/31/2001 |
| Tl*- the contact owns a 2001 ford taurus. while driving 55 mph the vehicle began making a noise. the dealer diagnosed the vehicle and stated that the failure was due to the rear coil springs and struts. the dealer confirmed that the failure was directly related to recall# 04v332000. the failure mileage was 76570, and the current mileage was 76620. *ak | |||
| 03/11/2007 | 64825 | 1 | |
| Detected a noise in wheel portion of automobile. drove to local master mechanic who advised it was a broken right rear coil spring creating a sharp broken area that had scored the tire, and cut. *jb | |||
| 03/23/2007 | 99840 | 1 | 11/15/2002 |
| 2001 ford taurus -- rear coil spring broke, then punctured left rear tire while my daughter was driving the vehicle to the dealer. dealer needed to do approximately $700 in repairs.*ak | |||
| 03/15/2007 | 93150 | 2 | 04/10/2003 |
| I just got through having the front coil springs replaced at the dealer under fords campaign to fix the springs only if they are broke on my 2001 taurus..now ,not even three days later the car is back at the dealer to replace the rear springs. why should people have to have an accident or worse possibly die because of a spring failure that everybody and their brother knows is going to happen on these taurus'? *jb | |||
| 03/05/2007 | 1 | ||
| While parked, the rear coil springs on both the drivers side and passenger side have fractured and parts of the coil have fallen to the ground. ford motor has acknowledged a problem with the front coil springs by issuing a recall but yet does not acknowledge this obvious problem with the rear coil springs and issue a recall for this defect. *jb | |||
| 02/23/2007 | 86000 | 1 | 10/27/2005 |
| 2001 ford taurus. rear suspension coil broke. flatten tire and place large groove around total tire on the driver's rear side. this should be cover just like the front was. *nm | |||
| 02/21/2007 | 55000 | 1 | 01/02/2002 |
| Right rear spring snapped in half while driving and part of the spring scored the tire and it went flat. need new rear spring and tire. *nm | |||
| 02/17/2007 | 1 | ||
| My 2001 taurus was taken in to get brakes checked. they found both rear coil springs broken. i was told, when this happened to my last car - mercury- that this had been fixed. since i drive for a living it could have caused a big problem. ford has know about this for at least 10 years and hasn't done anything yet. this should be covered by a warranty. *jb | |||
| 02/05/2007 | 119288 | 1 | 10/14/2004 |
| Tl*- the contact owns a 2001 ford taurus with an odometer reading of 119288 miles. the rear coil springs o failed; this was noticed by a routine vehicle inspection. the contact stated that the failure was the same as recall 04v332000 regaeding suspension front:springs:coil springs. the contact took vehicle to the dealer, and he was told that the rear coil spring were not covered by the recall. bl. *ak | |||
| 02/02/2007 | 77670 | 1 | 08/14/2001 |
| Rear right coil spring broke. *nm | |||
| 02/05/2007 | 53802 | 1 | 08/26/2002 |
| 2001 ford taurus 86000/km performing routine tire rotation / noticed broken rear coil spring on passenger side / no recalls / replaced coil spring / finished replacement / road test / drove approx. 8 ft. to exit driveway / bang/snap / broken rear coil spring on driver side / temperature at that time approx. (neg) -12*c./ have yet to replace fractured spring on driver side. *nm . | |||
| 01/26/2007 | 85592 | 1 | 01/11/2006 |
| Tl* - the contact owns a 2001 ford taurus. the contact has stated that the right rear coil springs failed. while getting the tires changed the mechanic notice dthat the rear coil spring fractured. the contact called the dealer and the manufacturer about the failure, and was told that the recall and the extended warranty were only for the front coil springs. there is currently an open investigation , pe05-054 for rear coil spring failures. *ak updated 2/16/2007 - *nm | |||
| 01/01/2007 | 130000 | 2 | |
| Tl* - while driving the 2001 ford taurus at 50 mph the contact heard a rubbing sound and the tire blew. the contact maintained control of the vehicle and pulled it to the side of the road. the contact used the spare tire, and drove the vehicle home. two days later, the vehicle was taken to the dealer and the vehicle was repaired. the contact believed that the rear coil springs should be included in the recall number 04v332000. *ak updated 02/22/07. *jb | |||
| 01/05/2007 | 75000 | 2 | 01/01/2002 |
| Tl* - the contact took the 2001 ford taurus to dealer for service on 01/05/07. the dealer stated that both rear coil springs broke, and that it was a safety hazard because they could possibly puncture a tire and cause an accident. the contact stated that she notified ford, but they stated that there wasn't any recall on the rear coils at this time. *ak update 4/9 *tr | |||
| 01/22/2007 | 1 | ||
| One winter morning i pulled my 2001 ford taurus out of my garage to do some errands. because i had some snow build-up on the back passenger side rear wheel, i figured the light grinding noise was from the buildup. when i pulled unto the street and reached higher speeds (about 45), the noise stopped leading me to believe that the snow had fallen off. after about 4 miles of driving, i reached the location i was going to. i got out of my car and noticed the back end sagging. i kept walking around my car to get my 22 month old son out when i realized i had a flat tire. after taking the tire off to replace it with the spare, i took a closer look at the tire. a grove had formed perfectly around the lower wall of the tire. i took the tire in to be replaced and asked that they check out the cause. after being reassured that it was okay but should be looked at more closely, i drove 2 miles home. once at home the tire was removed again only to again see the deep grove in a brand new tire. closer inspection of the car resulted in finding a broken coil spring the had been rubbing on the tire and had cause rapid air deflation after no more than 4 miles of driving. needless to say, the tire, the coil springs, and the rear struts had to be replaced at the tune of nearly $700. i was thankful that i had forgot to take out all the warm winter clothes out of my car that we had used the night before to go sledding; i was able to keep my son warm on a cold and fridged day where i was trapped with a flat. *jb | |||
| 01/20/2007 | 139800 | 1 | 02/02/2005 |
| Took 2001 ford taurus in for routine maintenance check and oil change. mechanic found the two rear spring coils were broken and could pose a danger if they puncture the rear tire(s). we will have to pay out of pocket to replace the rear spring coils as i refuse to drive with the broken coils with my infant in the car and risk the possibility of a tire blowout and crash. we had the recall work done on the front spring coils to have the shield put in. why didn't ford also have a recall done to have shields put on the rear spring coils? *jb | |||
| 06/09/2006 | 82500 | 2 | 05/30/2001 |
| Uneventful failure of both rear coil springs while car was parked. the broken right rear coil spring was very close to inside wall of the tire. this was observed on june 9, 2006 during a routine tire rotation. a clamp was installed to stop the failed spring from moving closer to the tire. i am not comfortable with this temporary fix, however i can not afford to have the springs replaced either. | |||
| 09/26/2006 | 31000 | 1 | 03/24/2004 |
| Driving 25 mph, straight & smooth when rear coil spring snapped puncturing tire & hit garage before stopping. part replaced at my expense at a dealer. part is not available. real safety issue here and could have been bad if it happened while highway driving. ford should have extended the warranty on these springs like they did on the front ones. the front coil spring also snapped on this car earlier in the year. *nm | |||
| 12/25/2006 | 50000 | 1 | 05/22/2003 |
| At 50,000 miles, the drivers' side rear coil spring broke and punctured rear tire. i replaced both rear coil springs as well as worn struts and bought two new tires. i did not keep the old parts. *jb | |||
| 12/26/2006 | 1 | ||
| Driving down the high way and the back coil spring broke and punctured my tire. i called ford dealership to see if on recall like the front coil springs and they are not. i had to pay to get replaced along with the tire. *jb | |||
| 12/12/2006 | 48302 | 1 | 06/28/2002 |
| 2001 ford taurus (48302 odometer) rear coil spring broke replaced springs with rear struts. *nm | |||
| 12/14/2006 | 103328 | 1 | 03/19/2001 |
| On 12-14-06 i was sitting in my 2001 ford taurus when both springs broke i took the car to dealer where they replaced both rear springs struts and mounts. luckily, i was not driving the car at that time. dealer said these were not covered on the recall only the front springs. *jb | |||
| 11/08/2006 | 44120 | 1 | 02/05/2001 |
| Rear coil fracture on my 2001 ford taurus. *nm | |||
| 05/01/2006 | 98000 | 1 | 08/01/2002 |
| Dt*: the contact stated the vehicle presented problems with the rear coil springs while driving various speeds. the vehicle was taken to an independent mechanic shop, who determined that the passenger side rear coil springs failed and needed to be replaced. there were no further repairs made. the contact encountered many complaints in regards to this matter # 10076221 regarding: suspension: rear: springs: coil springs. updated 12/18/2006 - *nm | |||
| 11/14/2006 | 35000 | 1 | 02/24/2001 |
| On my 2001 ford taurus during an annual state inspection (nov. 14, 06), the mechanic found a fractured rear suspension spring that was very close to cutting the rear tire. both struts needed to be replaced. *jb | |||
| 05/29/2006 | 1 | 04/01/2006 | |
| Dt*: the contact stated the rear driver side coil springs fractured, puncturing the rear driver side tire, while pulling out of a parking space at 10 mph. the rear coil springs were replaced by an independent mechanic. the contact received a recall letter about the front coil springs. the dealer or manufacturer were not contacted in regards to a possible recall on the rear coil springs. there were several complaints on this matter via the nhtsa website about the suspension: rear: springs: coil springs. | |||
| 11/11/2006 | 148648 | 1 | 11/15/2004 |
| Broken driver's side rear coil strut spring, on 2001 ford taurus. just missed hitting tire. you could see corrosion through coil spring. was noticed while repairing rear sway bar end link which was also broke from corrosion. *nm | |||
| 11/02/2006 | 65000 | 1 | 09/01/2002 |
| Dt*: the contact stated while driving various speeds, there was a rubbing noise coming from the rear end. the vehicle was inspected by an independent repair shop who determined both rear coil springs were fractured and needed to be replaced. the manufacturer was not alerted. as the rear springs were being replaced, it was discovered that the stabilizer link was broken as well. updated 11/08/06. *jb | |||
| 10/27/2006 | 104838 | 1 | 03/01/2003 |
| Dt*: the contact stated while driving 35 mph on normal road conditions, the vehicle drove low in the back and a tire rubbing sound could be heard. the vehicle was taken to an independent mechanic who upon examination, determined that the rear coil springs and the struts needed to be replaced. the mechanic replaced the springs and struts. the contact noticed other similar complaints on the nhtsa website. | |||
| 10/30/2006 | 10900 | 1 | 10/01/2000 |
| Dt*: the contact stated during a vehicle inspection, the rear coil springs failed to pass. the dealer determined the recall #04v332000 concerning the front coil springs did not include the rear coil springs. | |||
| 10/13/2006 | 29306 | 2 | |
| Ref: nhtsa action # ea06002. i'm contacting you on behalf of my aunt & uncle who do not have internet access. on 10/13/06 they took their 2001 ford taurus with 29,306 miles to a reputable ford dealer in chicago for an oil change. the dealer found that both rear coil springs had broken and both rear tires were being gouged. the car was repaired at a cost of slightly less than $700. the car is well maintained, kept in a garage and is not abused in any way. documentation can be supplied if you want it. *nm | |||
| 10/04/2006 | 43829 | 1 | 04/12/2002 |
| Dt*: the contact stated while taking the vehicle to the dealer for brake service, the mechanic noticed the rear coil springs were severely damaged and needed to be replaced. there were no prior warnings of damage to the rear coil springs. the dealer replaced the rear coil springs and expressed that they have noticed similar problems with vehicles of the same year and model. the manufacturer was contacted, and determined that nothing more could be done since the vehicle was already repaired. complaints have been made for this component on the nhtsa website one of the odi #'s was 10076221. there were 123 results. updated 11/30/06. *jb | |||
| 09/25/2006 | 30889 | 1 | 03/08/2003 |
| Rear coil spring snapped, front coil springs were replaced due to recall in 2004 which ford motor company paid for but now will not pay for defective rear coil springs to be replaced, dangerous situation while driving when springs break. *jb | |||
| 09/19/2006 | 1 | ||
| Car taken in to mechanic and was informed that the rear suspension coils were broken and could potentially lead to a tire puncture which could cause a serious incident. mechanic said he believed there was a recall on this matter and suggested we investigate this hazard further. *jb | |||
| 09/19/2006 | 100000 | 1 | 09/15/2002 |
| There is a recall on the front coil springs of my taurus. my mechanic has also found that both my rear coil springs are broken causing the vehicle to handle improperly. also i was advised not to haul anything in the trunk until they are fixed. *nm | |||
| 09/01/2006 | 77330 | 1 | 05/26/2002 |
| I have discovered that the rear coil springs on my 2001 ford taurus have broken and that the repair is expensive. luckily, no tires were lost. *nm | |||
| 08/21/2006 | 56396 | 1 | |
| Vehicle taken in for routine inspection - technician discovered rear suspension coil spring broken. both rear springs and associated hardware replaced at full cost of around $600. this is clearly a materials defect impacting vehicle safety, having failed in only 5 years. vehicle driven in northeast us. *nm | |||
| 08/09/2006 | 58588 | 1 | 07/19/2002 |
| I went to purchased new tires for my 2001 ford taurus and the technician noticed my left rear coil spring had moved out of the seat and carved a groove into the tire of about one eight of an inch. had i continued to drive the vehicle, the tire may have ruptured at light speeds, which could have resulted in an loss of control of the vehicle and possible crash. leading to possible serious injury or death to the occupants. *nm | |||
| 08/09/2006 | 61000 | 1 | 11/01/2000 |
| Dt*: the contact stated while changing the rear brakes, it was noticed the rear coil springs had fractured. the dealership was contacted. | |||
| 08/05/2006 | 64000 | 1 | 09/04/2003 |
| Dt*: the contact while driving on the highway at 40 mph, the rear driver's side coil spring fractured puncturing the rear driver's side tire. after placing a spare tire on the vehicle, the vehicle was driven home. the dealership has not yet been informed. the door ajar light stayed illuminated. updated 09/05/06. *jb | |||
| 07/22/2006 | 60300 | 1 | 10/22/2001 |
| Dt*: while driving through normal road conditions at 30 mph a rubbing noise was heard. while driving slowly to the independent repair shop for inspection of the tires, the tire blew. the contact stated that the rear passenger side spring coils fractured blowing out the rear tire, fracturing both rear struts and the rear driver side springs. prior to this incident a recall remedy #04v332000 pertaining to front coil springs was performed by the dealer. the manufacturer denied service for the rear coils under the original recall. updated 9/20/2006 - *nm | |||
| 05/18/2006 | 76000 | 1 | 07/02/2002 |
| Dt*: the contact stated that the vehicle's rear tire blew out while driving 50 mph. a noise was heard prior to the failure. the tire was changed and the vehicle was driven to the dealer who determined the driver side rear coil spring had fractured. the vehicle was driven to an independent repair shop who replaced both coil springs and struts. | |||
| 07/27/2006 | 2 | 10/27/2001 | |
| I had my 2001 ford taurus in for a flat tire repair due to a nail puncture when the mechanic found that both rear coil springs were sheared off and sticking out less than 1 inch from the rear tires. they had been broken for some time which was apparent due to the rusted ends of the spring. this also explains why the car has had a poor ride quality and has been making noise going over bumps. the mechanic had to replace both springs and the rear struts which cost almost $600. by the way my car has only 53k miles. i kept the coil springs as proof of the problem. *jb | |||
| 07/20/2006 | 49000 | 1 | 12/29/2000 |
| Rear coil spring broke, potential tire failure. front coil springs fixed for same safety concern but the rear not. *nm | |||
| 07/14/2006 | 65000 | 1 | |
| Loud rubbing noise coming from under vehicle while driving in town. heard quick hissing noise then tire burst. all of this within a matter of a minute. discovered left rear coil spring had broken and rubbed/ punctured the inside tire wall. vehicle currently in the shop. not covered under extended warranty. have requested that broken part be returned to me. *jb | |||
| 04/07/2006 | 72000 | 2 | 09/01/2001 |
| Dt*: the contact stated that the vehicle's rear coil spring on the driver side fractured while traveling 35 mph on 04/07/06. there was a noise heard coming from the rear suspension prior to the incident. the vehicle was immediately pulled over and inspected by the contact. there were no problems observed, so the vehicle was driven 1 mile when the rear driver side tire blew out. the contact pulled over in a parking lot and attempted to change the tire but found that the incorrect spare was put in the vehicle by an auto shop. the vehicle was driven slowly across the street to the dealer. the dealer determined that the driver side rear coil spring fractured and the dealer replaced the spring and tire. on 06/24/06, a noise was heard while traveling 25mph. when the vehicle was inspected, no problem were observed. the vehicle was driven home and the tire was taken off to inspect the spring and the rear passenger side coil spring was fractured. a new coil spring was purchased from the dealer, and the contact's spouse replaced the broken spring. both incidents occurred during normal driving. the contact has the failed part and repair invoice available. the contact noticed that there was a recall for the front springs of the same model. the vin# was not included in the recall. | |||
| 07/10/2006 | 05/01/2002 | ||
| Rear coil spring was broken in two. there is a recall on the front coil spring, why is there not one for the rear? | |||
| 07/10/2006 | 2 | 04/30/2002 | |
| Both 2 rear coil springs are fractured and just found yesterday (07/10/2006). they must have broken long time ago because the noise was first heard around last fall. since then the car was switched for local driving only. at that time i thought it was the brake making noise. rear tires were removed yesterday (07/10/2006) to check the brake. brake is fine, but found the 2 rear coil springs were broken. my car has about 130k miles now. *nm | |||
| 07/06/2006 | 27300 | 2 | 04/15/2001 |
| I own a 2001 ford taurus se. i took my vehicle in for nys inspection and found that 2 of my coils were broken, one rear and one front coil. my car has only 27,300 miles on it. this is a ridiculous problem to have with so few miles on my car. i took my car to the dealer and they replaced only one front coil and i had to pay to have the rear coil fixed. i have since learned that they are required to fix both front coils, even if only one breaks, which they did not do. however, why are the rear coils not covered in the recall??? they are also subject to salt. the rear coils are just as faulty as the front coils. *jb | |||
| 07/04/2006 | 85500 | 2 | 08/01/2001 |
| 2001 ford taurus wife got into to leave and i heard the car make a noise and drop a couple of inches in the rear. took it to a local shop and the said the rear springs had broken on both sides. i had the rear springs and struts replaced at the cost of $500. *nm | |||
| 05/11/2006 | 52000 | 2 | 10/10/2001 |
| Both rear springs cracked. *nm | |||
| 06/29/2006 | 87172 | 1 | 02/19/2001 |
| Rear driver side coil spring broke while driving on highway going at 65 mph. heard a loud bang in rear and proceeded to drive about 1 mile to my house. smelled burning rubber coming from the rear tire. proceeded to take the tire off the car and found that the coil spring had fractured and the inner side of the tire had a deep gouge from the sharp broken coil spring. i was lucky that i was close to home when it occurred and didn't have to travel too many miles. in either case it would have resulted in a blown tire which is very terrifying. estimate repair will be both rear coil springs,two new rear tires. *nm | |||
| 06/20/2006 | 14900 | 2 | |
| Brought my 2001 ford taurus se to ford dealership for routine maintenance (oil change) and mentioned that the car felt 'skittish' under braking as if the rear of the vehicle was loose. the service manager informed me that upon inspecting the vehicle the brakes were fine but the rear springs were rusted and one was cracked and the other was completely broken in half. the fracture marks were at the same spot on both springs. the vehicle has only 14,000 miles on it and i do not consider this 'routine maintenance'. i am the only one who drives this vehicle, i never tow, the trunk is always empty and no one ever sits in the back seat. it is extremely rare for one spring to fail let alone two at the same time. the fact that both springs failed in the same location states that there is a serious and potentially lethal design flaw. ford refused to pay for the springs to be replaced as they felt it was normal wear and tear and that the part was not under a recall. why does ford want to wait for someone to be seriously injured or killed before they will acknowledge that their springs are defective? *nm | |||
| 06/08/2006 | 1 | 08/30/2004 | |
| Rear coil springs in 2001 ford taurus broken. had front coil springs replaced by dealer. they were repaired and under a recall. they informed me left rear coil spring broken but not covered under recall and have to pay for repair. i ask why are fronts defective and rear not?*jb | |||
| 06/01/2006 | 85000 | 1 | 01/14/2005 |
| My front coil springs broke and were replaced under recall. at the same time my rear coil springs were broken - had to replace them on my own. cost me $500.00. a 5 year old car should not have all its springs broken. t the same time - pretty dangerous. *jb | |||
| 01/01/1901 | 1 | ||
| 2001 taurus front coil spring broke. *ts the rear springs failed and the manufacturer refused to cover the cost. the front coil springs were covered under the recall. *jb | |||
| 05/25/2006 | 114000 | 2 | 02/25/2001 |
| Heard a loud pop from the right rear of the vehicle. an inspection revealed that the strut's coil spring was broken. a jagged part of the spring was with in a quarter of an inch from the tire. also the other coil spring was broken. *nm | |||
| 06/01/2006 | 73000 | 1 | 02/27/2002 |
| 2001 ford taurus. rear coil spring broke on 1 june 2006. resulting in ruined rear tire. i understand there have been other complaints. *nm | |||
| 05/30/2006 | 1 | 01/16/2001 | |
| While driving 60 miles/hour, i hear a rubbing sound, shortly followed by a loud hissing sound, then my car began to shake, i was able to get the car off to side of road. spare tire was put on and driven few miles to local garage. they said it was the rear coil springs had broken and punctured right back tire. i had to have tire, rear struts, and both rear coil springs replaced. i had my vehicle in for the front spring coil re-call and contacted a local ford dealer, and was told there is no recall on the rear coil springs. *jb | |||
| 05/27/2006 | 52000 | 0 | 06/13/2001 |
| Rear coil spring broke on my 2001 ford taurus. it started rubbing against the tire and nearly punctured it. i read about an investigation on your web site into this same problem. the nhtsa action number is ea06002. i would like to add my car to this investigation. *jb | |||
| 05/16/2006 | 74188 | 1 | 01/22/2002 |
| Strange sound from front right tire in terms of loud squeaking when going over bumps and rolling road. took car to dealer. it was found to have a broken tie rod at the front right end. however they also found the right rear coil spring was broken. the broken spring had cut a deep groove into the inner sidewall of the tire. i had the broken spring and tie rod replaced by the dealer under the terms of my extended warranty but they were not obligated to pay for the tire. i paid for a new tire. on the way home a loud hammering sound now came from the right rear tire area when riding over bumps. took car back to dealer and he found that the right rear strut was ruined due to the broken coil spring and replaced it. the dealer said the left rear spring was good and did not need to be replaced. my main concern is not that i was not covered for cost of the replacement tire but rather that this broken spring be allowed, by design to ruin a tire that can result in an accident. a new spring can still break and puncture the tire. i now have to spend my own money as soon as my warranty runs out (in a few weeks) to replace the coil spring on the left rear side. if these things were not designed right or made right, we should at least be told to change them after a certain number of miles rather than wait for a failure to occur and risk a tire blowout. *jb | |||
| 05/17/2006 | 96000 | 3 | 10/15/2001 |
| The rear coil springs on my 2001 ford taurus have both snapped causing one to cut into and destroy my rear passenger side tire. i am now faced with a $400.00 + repair bill for new coil springs. this appears to premature failure or faulty spring coils. this happened abruptly and without any warning. is the any action being taken against ford to correct and recall these before something tragic happens? | |||
| 04/13/2005 | 88772 | 1 | 02/27/2003 |
| Auto was parked in driveway. left rear coil spring snapped and wedged against tire. i jacked up car, removed tire and installed small spare tire so spring would not rub tire. drove to repair facility and they replaced both rear coil springs. old parts were discarded. did not hear about faulty coil springs until recall notice for front coil springs was received from ford motor company in february 2006. *nm | |||
| 12/16/2005 | 51000 | 1 | |
| Broken rear coil spring and support. 2001 ford taurus 1fafp55u41a296205. *nm | |||
| 05/04/2006 | 170000 | 1 | 12/28/2003 |
| My car, 2001 ford taurus, rear coil springs broken. *nm | |||
| 04/28/2006 | 38100 | 1 | 01/01/2001 |
| Dt*: the contact stated while having tires replaced on the vehicle, the independent repair shop determined the rear coil springs fractured. the manufacturer was contacted. updated on 05/30/2006. *ak *ts | |||
| 03/21/2006 | 60000 | 1 | 11/19/2004 |
| Rear coil spring broke; rear left tire almost punctured due to rubbing of broken spring on tire. this is dangerous and could result in loss of control of vehicle driving at freeway speeds. i am an engineer and the fema failure effects mode analysis should force this company to replace the springs under recall. the government needs to do something about this instead of collecting data! mark portyrata. *nm | |||
| 06/19/2005 | 71000 | 1 | 04/28/2005 |
| My 2001 ford taurus rear coil springs broke upon reversing out of the driveway. i called my mechanic who then advised me not to even try to drive it to his shop for fear of puncturing a tire. i then called a flatbed tow truck to take it for repairs. the cost for the rear coil springs was $513.50 plus tow. if i did not have it towed that way, the mechanic informed me that the tires would have been punctured. *nm | |||
| 04/24/2006 | 77000 | 1 | 06/01/2002 |
| Dt*: the contact stated while reversing out of the driveway, at 5 mph, a loud pop was heard and the vehicle was then parked. the vehicle was taken to the dealership where it was determined the rear driver side coil had fractured. both rear coil springs corroded and needed to be replaced. | |||
| 04/19/2006 | 71000 | 1 | |
| Baking out of garage. left rear coil spring broke, poking into rear tire. ford wouldn't cover, ordered new part old parts are being saved. *nm | |||
| 04/18/2006 | 55000 | 1 | 01/03/2001 |
| The rear coil spring fractured on my 2001 ford taurus. the mileage on the car was just over 55,000. the fractured spring also caused server damage to the inside on the tire, which required replacement. *nm | |||
| 02/12/2006 | 91500 | 2 | |
| Both rear springs needed to be replaced on my 2001 ford taurus. both springs cracked and one of the cracked springs punctured a tire. *nm | |||
| 04/13/2006 | 63939 | 1 | 09/28/2002 |
| (1) normal driving (2) noticed on 4/13/06 that the car was sitting lower on the rear driver side in comparison to the passenger side of the car - upon further investigation, it was discovered that the left rear (driver side) coil spring was broken and approximately one inch away from the tire (3) called local ford dealership 4/14/06 about this, they advised that there were no corrective actions being taken at this time. called ford customer relations center and spoke to lyndsay hawn on 4/14/06, who advised me that there are no recalls or anything that ford would do to correct the failure. she advised me to have this repaired at a local ford dealership and keep my receipt for the repairs. *nm | |||
| 04/13/2006 | 47169 | 1 | 10/11/2001 |
| My 2001 ford taurus broke a rear strut spring and it cut a groove in the drivers side rear tire. this caused a blow-out and my wife was driving on a side street and no accident occurred. we have a grandson who rides in a permanent car seat in the rear and fortunately he was not with her at the time. there was a recall last year for the front coil-over strut spring and we had the shields put on by a local ford dealer. why is it that the rear coil-over strut springs were not shielded or replaced. they are almost identical to the front springs and can cause just as severe an accident if cut down, as a tire in the front if you are at highway speed. we were fortunate enough to have this happen at a low speed. this is definitely a manufacture defect since the taurus is a 2001 with only 47,000 miles on it. car is usually only driven to and from work a distance of less than 3 miles. other taurus owners should be aware of this. when i checked the local parts house where i purchase my car parts [taurus is well maintained] they have a back order for these coil-over struts w/springs of 22. so something is definitely wrong here. *nm | |||
| 04/01/2006 | 66500 | 1 | 08/14/2001 |
| Rear left coil spring broke, piercing brand new tire. happened when we were visiting family out of town. car was ok the night before, not the next morning. found a garage on saturday that would make necessary repairs so we could leave for home on sunday. repairs included new coil spring, new strut, new tire, alignment, to the tune of $592.92. garage said the taurus is notorious for this. the front coil springs were replaced on recall, why not the back? we feel we now have to, for our safety and peace of mind, replace the other side. debating on getting rid of the car at this point. *nm | |||
| 03/01/2006 | 1 | ||
| 2001 taurus left rear spring broke piercing tire. *ts the consumer received a recall for the front coil spring an wonders why a recall hasn't been initiated for the rear coil spring. *nm | |||
| 04/07/2006 | 60000 | 1 | 09/23/2002 |
| Rear coil spring broke 2001 ford taurus *also broke on co-workers car same year same model. (local garage said this is a real common problem). *nm | |||
| 04/01/2006 | 1 | 02/15/2004 | |
| Rear coil spring broke going down highway - lost control of vehicle. almost caused a very severe accident. broken coil spring came within inches of slicing the tire. was told by ford dealer only the front coil springs are qualified for recall replacement (only after they fail). this makes no sense. another garage reported seeing these rear springs broken all the time. *jb | |||
| 03/21/2006 | 65176 | 1 | |
| Dt*: the contact stated while driving in reverse at 10mph, both rear coil springs fractured and broke. the vehicle was driven to the local dealership for repairs. | |||
| 03/31/2006 | 46000 | 1 | 04/01/2004 |
| Dt*: the contact stated while traveling 30 mph, there was a noise coming from the rear end. the vehicle was taken to an independent repair shop that determined the driver side rear coil spring was broke and rubbed on the tire. also, the repair shop determined the inner axle boot was leaking on the front passenger side. | |||
| 03/08/2006 | 63000 | 1 | |
| Dt*: the contact stated while pulling into the driveway at 5 mph, a loud snap was heard. the vehicle was towed to the dealership, where it was determined the rear passenger side coil spring broke. | |||
| 03/22/2006 | 67000 | 1 | 06/01/2002 |
| 1) no event lead up to the failure 2) the left side rear coil spring broke, punctured the tire - on the night before the car drove fine. the next morning it was making a terrible whinnying/singing noise from the back. the noise was from the spring making contact with the tire. 3) repaired. *jb | |||
| 03/14/2006 | 55940 | 1 | 10/19/2002 |
| Left rear coil spring fractured on my 2001 ford taurus passenger car requiring replacement of the coil spring and strut assembly and tire. in addition, the aaa repair shop had a four wheel alignment performed on my vehicle. i have the old broken coil spring and strut assembly part at my home. *jb | |||
| 03/14/2006 | 1 | 06/21/2003 | |
| My car was riding low in the rear for about 2 years. i heard a loud noise one night, just after i started engine and had driven only a few yards. left car that night at bill marsh ford-newtown, pa. the next morning i found a piece of my right rear coil spring in my parking space at work. both rear springs were replaced. i was told they were not part of a recall, only the front springs are covered. *jb | |||
| 03/13/2006 | 58025 | 1 | 01/27/2006 |
| Driving on side road, pulled onto main road and rear coil spring fractured, puncturing my brand new tire. had to replace both rear springs, old part is available. *jb | |||
| 04/01/2005 | 20179 | 1 | 10/28/2000 |
| Car was brought to dealer to repair recall on front springs, repair was made and mechanic then told me of rear spring that was broken and had cut into the left rear tire, requiring a new spring and tire at a cost of $517.46. *nm | |||
| 02/13/2006 | 50873 | 1 | 12/18/2000 |
| Dt*: the contact stated while driving 20 mph the rear passenger side tire went flat. the vehicle was pulled over and the spare was put on. the dealership determined the rear passenger coil spring had broken. the rear coil spring and tire were replaced. *nm | |||
| 02/22/2006 | 71500 | 1 | 10/28/2003 |
| Dt*: the contact stated while reversing out of the driveway at 1mph, the left rear coil spring fractured and broke. the vehicle was driven to the dealer for inspection. updated 03/09/06. *jb | |||
| 02/08/2006 | 71500 | 1 | 06/10/2003 |
| Rear coil spring found to be broken and extremely close to rear tire during annual safety inspection. required replacement of both rear springs. *nm | |||
| 02/03/2006 | 1 | 08/22/2003 | |
| Rear coil springs cracked on my 2001 ford taurus sel. i was lucky enough that they both cracked while parked at the curb and not while being driven by my wife with son in the car. *jb | |||
| 01/30/2006 | 59000 | 1 | 02/01/2002 |
| Dt*: the contact stated while driving at 5mph during normal driving conditions, the passenger rear coil spring fractured and punctured the tire with no prior warning. the vehicle was driven to the local dealership for repairs. | |||
| 11/15/2005 | 39900 | 1 | 06/30/2001 |
| Driver's side rear spring fractured damaging the tire. *ak | |||
| 08/05/2005 | 50000 | 1 | 04/20/2005 |
| Car parked in garage, started up heard a bang, tire was blown out- tried to reverse out of garage -rear wheels locked up - called auto club they put small doughnut spare on rear drivers side (blown out side) -took vehicle to local garage- upon inspection mechanic said rear springs had fractured and punctured the tire and needed replacing, this with less than 50 000 miles on vehicle -cost totaled $465.60 plus taxes. had this happened the previous day we were traveling at highway speeds to a friends cottage -we could have been killed!! *jb | |||
| 01/09/2006 | 76060 | 1 | 03/29/2004 |
| The rear coil spring and mounting bolt broke, causing the broken spring to contact the tire. the tire did not puncture. the parts were replaced at my expense at a ford dealer. *nm | |||
| 01/08/2006 | 108000 | 1 | |
| Left rear coil spring fractured. *nm | |||
| 01/02/2006 | 59050 | 1 | 09/01/2001 |
| Dt*: the contact stated the vehicle had been handling as though there were windy conditions for approximately 1 week. also, while backing out of the driveway the contact heard something fall from the bottom of the vehicle. the vehicle was driven into the garage, and the contact determined both rear coil springs broke. the rear coil springs were replaced by the contact. *ak updated 10/25/2006 - *nm | |||
| 01/03/2006 | 50000 | 1 | 04/08/2004 |
| Under normal driving conditions the right rear spring broke. both rear springs were replaced. *jb | |||
| 12/20/2005 | 54664 | 2 | 10/21/2004 |
| Re: 2001 ford taurus...my rear coil spring on the passenger side popped through my tire causing a flat. i had to get a new spring, strut, strut mount and tire. this was the second time such an event happened. the first one was in may 05 on the front driver side which did cause me to hit a median on the highway. i had to replace a control arm, strut, strut mount, tire and spring coils. i called ford directly in that case and think there should be a recall on the rear spring coils as well as the front. i feel very unsafe in this vehicle. *nm | |||
| 12/28/2005 | 72000 | 1 | 09/11/2002 |
| 1- left rear (driver side) coil spring broke. vehicle was under no load except for the driver in the car, trunk and rear seat were empty. 2- the rear coil spring just broke and damaged the inner sidewall of the corresponding tire. the tire did not deflate. 3- both rear coils were replaced ($ 457.34) and the tire was replaced as well ($ 76.99). the failed rear coil is not available as, at that time, i was not aware that there was a preliminary investigation by the nhtsa into coil spring failures in 2001 ford taurus vehicles. *nm | |||
| 12/15/2005 | 105000 | 1 | 05/17/2004 |
| On december 15th, i pulled out of my driveway at about 5 mph and heard a clunking noise from the rear of the car. i got out and checked the rear tires and found that they were still inflated. i pulled out to leave my driveway and heard a loud screeching noise as i drove away. i drove back into my driveway and found that the left rear tire was flat. i replaced the tire with the doughnut and was able to drive the car. assuming that the problem was a punctured tire, i took the tire to a local place for a tire repair. they reported that the tread had separated from the tire, but didn't know why. they replaced the tire and as my wife drove away, she heard the screeching noise and after investigation, the shop found that the rear spring had fallen down and gouged the tire, causing the tread separation. the car has been taken to the dealer for replacement of the rear springs, at my cost. what i don't understand is why ford is taking care of the front spring issue but isn't taking care of the rear spring issue when the cause of the rear spring issues is fully known and understood. ford needs to recall and replace the rear springs before people are killed due to their obvious negligence. *jb | |||
| 12/07/2005 | 34000 | 1 | 02/01/2004 |
| Dt: the contact states there is recall nhtsa campaign 04v332000 concerning the front coil springs; the vehicle was repaired by the previous owner according to the recall. now, the contact has the same problem, which was affecting the rear coils springs. it was repaired at the contact's expense. *ak the consumer had to purchase a new starter updated 01/11/06. *jb | |||
| 12/19/2005 | 55000 | 1 | 04/16/2002 |
| I own a 2001 ford taurus ses with 55000 miles on it. in april, 2005 the front coil spring recall was done on this car. today, the right rear coil spring broke at about 30 mph, cut the inside of the tire and punctured it. ford dealer states that they can't do anything for me as there is no recall on that part. they were very happy to take $600 to fix the spring and shock as well as do the same on the left side, since that would probably break tomorrow. plus, even though ford clearly has under-specified these springs, i even get to pay for a new tire! last ford product i buy. *nm | |||
| 12/09/2005 | 1 | ||
| Left rear coil spring fracture. *jb | |||
| 10/05/2005 | 32745 | 1 | |
| Both rear coil spring broke on consumers 2001 ford taurus. ***no answer required*** *ts the starter also failed prematurely. *nm | |||
| 09/20/2005 | 1 | ||
| Left rear tire went flat. purchased two new tires and asked the mech. what could cause the grove on inside tire wall. he said to check for piece of metal stuck. when i returned home, all i could find was a semi loose mud flap. then i looked up and noticed the spring was not sitting on the metal plate of strut. it was the exact spot that the grove was cut into the tire. called ford dealer and asked about it. they notified me of the recall on the front struts but said none had been issued for the rear. (they look the same!!). oct 18, i paid to have new springs put on the rear of car. returned car today 19th, as now it is making loud thumping noise from rear on every bump in the road. their mechanic took test drive with me and confirmed. they are working on it now. is this how they are funding the recall on the front ones?? can you tell i am disgusted with ford motor company? | |||
| 10/07/2005 | 79000 | 1 | |
| Dt: the contact stated on october 7, 2005 a coil spring on the passenger's rear suspension broke and went through the tire, it ruined the tire. the contact spoke with the dealer. they would replace the coil springs at contact's expense. there was no warning prior to this happening. this happened on normal road conditions. *ak updated 11/30/2005 - *nm | |||
| 10/06/2005 | 87370 | 1 | |
| Dt: 2001 ford taurus. the contact stated the right rear coil spring broke and blew out the tire. the vehicle was taken to the dealership, and they replaced the spring and tire at the consumers expense. the consumer called ford and they stated the vehicle was not under recall . this happened on october 6, 2005. the consumer was able to put the spare tire on the vehicle and drove it to a ford dealership for repairs. *ak updated 11/16/05. *jb | |||
| 10/11/2005 | 25853 | 1 | 10/30/2001 |
| Dt: 2001 ford taurus. the consumer stated that there was a recall on the front coil springs . upon inspection the dealership found that the rear springs were also broken. the contact had the rear springs replaced at his expense. ford stated that they were looking into the rear spring problem and the consumer has not heard back from them. the springs were replaced on october 11, 2005. *ak (11/21/05) *sc | |||
| 09/01/2005 | 80000 | 1 | 11/28/2000 |
| Broken rear coil spring, 2001 ford taurus make me 132, i had to pay for replacement! just last month. *nm | |||
| 10/03/2005 | 95000 | 1 | 07/17/2002 |
| Car was taken to mechanic for routine tire rotation. the car had been making a clunking noise in the rear since we purchased it but ford dealers were unable to diagnose/correct it. when tires were rotated, mechanic noticed oil leaking from strut and investigated; found rear coil spring fractured. *nm | |||
| 05/02/2005 | 105000 | 1 | 05/13/2004 |
| In may of 2005 the rear coil springs of my 2001 ford taurus both broke and the left coil spring punctured my tire causing a rapid loss of air. the coil springs on the front of my vehicle broke in june of 2004 (and now have protective shields due to the recall in august of 2004). all four coil springs on my vehicle have been replaced. my vehicle is now registered in virginia but had over 75000 miles put on it in pennsylvania- i believe that if my vehicle had not been registered in pennsylvania at the time of the front spring recall i would not have known about the recall. the ford dealership in my area was reluctant to place the recall protective shields on the front of my taurus. *nm | |||
| 05/10/2005 | 41000 | 1 | 06/08/2002 |
| Dt: the contact had taken the vehicle to dealer for a regular oil change on may 10, 2005. the mechanic told him that the rear coil spring broke. the contact was not aware that it happened. he figured that it happened sometime between february and may. there is an on going investigation for this issue by the nhtsa , pe05054. the contact knew that there has been nhtsa recall 04v332000 for front coil spring. he wanted to find out as to why there was no recall for the rear coil springs. *ak updated 11/16/05. *jb | |||
| 02/15/2005 | 1 | 03/02/2001 | |
| Dt: 2001 ford taurus. the vehicle had a broken rear coil spring. the consumer contacted the manufacturer and left a message in which they hadn't returned the call. the consumer's vehicle was serviced at mccrackin ford. the vehicle only had 14000 miles on it when the rear coil spring broke. the consumer had not experienced any accidents. the consumer wanted her money back for the service that was performed on the vehicle. ak *sc | |||
| 07/26/2005 | 1 | 04/28/2001 | |
| I see from an associated press article dated today that the ford taurus is being investigated by the nhtsa due to rear coil spring failures. i own a 2001 taurus on which i recently paid several hundred dollars to have the passenger-side rear coil spring replaced, due to failure (or imminent failure). while i was having some other non-related service work done, the ford dealer noticed during their inspection that the spring was at or near the point of failing. they told me it required replacement, or else it could result in a tire puncture- so of course i had the repair completed. at the place i am typing this, i don't have the bill for the work done with me- so the incident date i'm entering below is approximate. i do have the bill for the work which will show the correct date. please keep me updated on the outcome of your investigation. thank you.*jb | |||
| 07/04/2004 | 60000 | 1 | 08/15/2001 |
| Dt: the caller received recall on the front springs, but he was having a problem with the rear springs. the caller said the rear spring failed, and it put a groove in the passenger rear tire. the caller found it before the tire blew out. the caller replaced both rear springs at his own expense with another brand. dealer said they would not replace the rear springs for free. manufacturer has not responded to the caller on the rear springs. *ak the sway bar bushings were replaced three times, the rear bushings were replaced twice. updated 01/19/06. *jb | |||
| 06/16/2004 | 58000 | 1 | 12/22/2000 |
| In june 2004 i heard a noise in the rear of the car. i immediately took the car in for repair. my mechanic told me that a rear spring had broken and torn a hole in one of my rear tires. the tire was not repairable. i had both rear springs replaced, a new tire installed, and the vehicle still made a noise. i then took it to the ford dealership, who replaced the left rear strut assembly. i reported the incident to ford (twice) after the front spring recall. they refused to pay for the repair. *nm | |||
| 04/08/2005 | 52600 | 1 | 11/20/2000 |
| 2001 ford taurus rear coil spring broke and ford would not replace them for us. three weeks later the front springs broke and ford did replace and repair the front springs. rear repair out of pocket costs was $647.64. *nm | |||
| 09/17/2005 | 64000 | 1 | 04/12/2001 |
| Broken rr coil spring was discovered by belle tire technician while repairing a tire leak on my daughter's 2001 taurus. vehicle was deadlined and delivered to blackwell ford to have the first spring recall performed and the rear springs inspected/repaired using authorized ford service parts. rr spring and rr shock were both replaced due to usual damage to the shock caused by the broken spring (old parts are in my possession and available for inspection). blackwell service advisor informed me that ford would not cover the cost of the rr spring/shock repair since there was no recall/service action in place regardless of the failure mode being identical to the front springs which were produced at the same time. the vehicle has 64,000 miles on the odo (ie out of warranty), but the amount of rust at the fracture point indicates the spring had been broken for some time. there were no noise or vehicular attitude concerns to indicate a broken rear spring. both the belle tire and blackwell personnel seemed very familiar with this failure mode on the taurus. the cost of the repair was $375.52. *nm | |||
| 08/25/2005 | 1 | ||
| Dt: on august 25, 2005, the rear struts and coil spring on the passenger's side came loose and went through the tire. the consumer stopped at a stop sign when realizing that the tire was flat. took the vehicle to a local mechanic shop and replaced the springs, boots, and the upper mounts. there no for warning and no noise. *ak | |||
| 03/17/2004 | 40000 | 1 | 05/01/2001 |
| While i was driving my 2001 ford taurus the left rear coil spring on the strut broke causing the left rear tire to deflate from the spring penetrating the tire sidewall!*jb | |||
| 09/04/2005 | 110 | 1 | 04/13/2001 |
| I have a 2001 ford taurus with 110,000 miles. the rear drivers side spring coil failed, came dislodged from the seat and was rubbing on the inside wall of the rear tire. this could have ultimately resulted in puncture and rapid air loss in the tire potentially causing loss of control of the vehicle. the problem was discovered because the rear tire was losing air and was brought in for repair. when the tire was removed there was a groove all the way around the tire approximately 1/8 deep and the spring coil was protruding. prior to discovery, there was no indication of this problem. the car drove normally and was not noticeably lower or riding low. although this problem for me did not result in accident or loss of control, it was very possible and i'm very concerned about the safety implications for other car owners. additionally, when i contacted ford about this problem, they offered no help in the repair of the vehicle, even in spite of a very similar recall for the front spring coils. (recall # 04v332000) in this recall, they acknowledge the exact potential failure of the front coils. the dealer that services my vehicle has seen my car every 3,000 miles and did not identify this issue proactively. *jb | |||
| 08/26/2005 | 163000 | 05/16/2005 | |
| Dt: the caller said the rear coil spring protective shield corroded and broke. it also broke the strut and punctured the back passenger tire. driver was going around a curve about 45 mph when he heard a loud noise. driver was able to drive the vehicle home. caller said there is a recall on the front coil spring but not on the rear. dealer has vehicle and they are going to fix the front and caller will have to pay for the rear herself. manufacturer said to hold on to invoices in case there is reimbursement later.*ak | |||
| 07/24/2005 | 23000 | 1 | 08/15/2001 |
| Dt: the rear spring cracked and damaged the tire. this happened yesterday on july 24,2005. the consumer contacted the dealer and was told the front springs were being recalled but not the rear springs. *jb consumer added left rear coil spring fractured in two causing the broken part of the spring to dig into the inner sidewall of the tire. *tt | |||
| 07/10/2005 | 49500 | 1 | 04/23/2004 |
| Dt: consumer owned a 2001 ford taurus. on 7-10-05 when driving at 10 mph the rear spring had rusted to the point of decay, causing the body of the vehicle to come down on top of the tire. consumer had the vehicle towed to a local mechanic who replaced the rear coil spring. when he contacted the manufacturer, they told consumer it was beyond warranty. consumer knew there was a recall on the front spring coil this was the only problem with the vehicle. *ak *jb | |||
| 07/14/2005 | 61000 | 1 | |
| Car was being driven slowly when a pop was heard in the right rear corner of the car as it was being parked. when backing out of the parking spot a rubbing noise was heard. had the car towed to a ford garage and was found to have a broken rear coil spring rubbing on the tire. fortunately it didn't break 10 minutes later on the interstate. the ford garage is repairing the one spring for $500 and will also have to replace both rear tires. with only 60k miles and 3 1/2 years of age this is far too early to experience a failure of this magnitude. is it going to take someone getting killed in an accident before a recall is finally ordered??? there is still a suspect spring on the left rear that could fail at any moment. my children ride in this car on the interstate frequently, i don't feel safe having them riding in this vehicle in it's current condition. please issue a recall immediately to protect the thousands of families who are riding in these potential death traps. | |||
| 07/01/2005 | 56000 | 1 | 01/07/2004 |
| 2001 taurus backing out of driveway heard noise in left rear and smelled odor of burnt rubber. pulled back in driveway and found left rear spring fractured and deeply scored inside of tire. put on doughnut called ford which had recalled car in 3/05 for spring shields and was told this was a covered repair for both springs and tire. left car at dealer but later informed by dealer and then ford customer service that warranty fix only available for front coil springs. all springs installed at same time as car was built, ford is aware of spring fractures to point of installing shields on the front. in my opinion all springs should be covered, had this happened at speed there would have been a catastropic tire failure in left rear. been driving 45 years and never even heard of a spring failure,this will get worse as cars age. | |||
| 06/15/2005 | 56 | 2 | 10/09/2002 |
| Took my wifes 2001 taurus to local mechanic for routine maintenance and was informed both rear coil springs are broken. no appearent reason for failure. car has 56k on odometer.local garage states they see this problem often on taurus/sable models. contacted dealer for appointment for front spring re-call and was told they know of no problem with rear coils. ford customer relations took my complaint and stated they have no technical bullitens issued on this problem. this is a costly repair. springs look to be identical on front and rear. | |||
| 06/12/2005 | 50000 | 2 | 10/01/2001 |
| Dt: ford recalled front springs. however, the rear springs have penetrated the tire tread and the rear passenger's side. both springs broke, but only one penetrated the tire. spoke with dealer and ford as well and they do not want to remedy this problem. felt this was unsafe and wanted a recall on the rear as well. ford said it was not on the steering wheel side so there was an accident with a tire punctured with the springs it would not affect the steering . *ak | |||
| 05/10/2005 | 71496 | 2 | 01/21/2002 |
| There was no meaningful event or evidence (noise, etc.)preceeding the discovery of the failure of both rear coil springs. i visually saw them after being removed and they had corroded and snapped completely through. they were found after requesting an inspection prior to the warranty expired. the ford dealer said it was a common problem, but not covered by warranty. i carry no weight in the back of my car except 3 times weekly i have my grandchildren ages 2 and 3 1/2 years!! repair requires the replacement of struts as well. after getting a second opinion where the second coil spring was identified, i had the repair completed at a non-ford repair facility. | |||
| 06/03/2005 | 1 | ||
| Complaint regarding the 2001 ford taurus front coil spring recall repairs. *mr recall campaign#04v332000. the consumer was driving home when the tire blewout because it was ripped completely around due to a rear cracked coil spring. *sc the consumer had to replace 3 serpentine belts. *jb | |||
| 06/10/2005 | 16227 | 1 | 06/17/2001 |
| I first noticed a grinding noise coming from the rear of my 2001 ford taurus. looking under the rear of the car i noticed a gouge around the entire sidewall of the tire. after removing the left rear tire i found the rear coil spring was broken and was gouging the tire.i called the service department at whitmoyer ford in mt. joy, pa. to ask if there was a safety recall on the rear springs of this vehicle. he said there was not. i then called customer service at ford in michigan and reported the problem and requested if this dangerous defect could be repaired at no cost to me as the vehicle had only been driven 16,227 miles. i was told i would have to drive the car to the dealership about 15 to 20 miles to have the problem evaluated before a decision could be made if any of the cost would be paid by ford. i was suprised by the lack of concern by ford customer service to an obvious safety defect. | |||
| 06/06/2005 | 51209 | 1 | 11/04/2004 |
| Dt: one of the rear coil springs broke and punctured through the tire and slashed it all the way around. it happened while going about 10-15 mph. noticed it when replacing the tire. had originally thought it was just a blow out. looked at the axle area, and part of the coil spring was sticking out.*ak dealership found rear struts were bad due to broken rear coil springs and had to be replaced. manufacturer not willing to fix under recall. *tt *nm | |||
| 05/24/2005 | 70000 | 1 | 06/10/2003 |
| While i was driving on the highway at speeds approx 55 mph, my passenger rear tire blew out. i pulled over and put on my spare tire (donut). later that day i replaced it with a brand new tire. within 20 miles the same tire blew out again. after looking underneath i discovered the coil over the strut had ripped open the tire like a can opener. *jb *nm | |||
| 05/23/2005 | 45000 | 1 | 04/02/2003 |
| Driving to work and a grinding noise came from right rear of car. metal grinding against meytal noise. moments later the right rear tire blew. i pulled over immediately to see what happened. something had made a gouge in the inner part of the tire. after the car was placed on the tow truck, i could see a piece of metal dragging. the repair shop called a said the rear right spring broke and damaged the tire. i believe rusting caused the failure. | |||
| 05/09/2005 | 68000 | 1 | 03/15/2004 |
| Dt: when she got in to car she heard a loud pop.went to dealer and found out the rear coil spring broke on passenger's side . dealer said she was lucky to make it to dealer. had sheilds put on front coil springs a few months ago because of recall letter she got in september. rear coil springs are not in recall. has called manufacturer and was told they were not in recall and its up to her to pay for it. repair was about $300.00. she still has left rear coil spring on her car and she is afraid it might go also.*ak | |||
| 03/21/2005 | 27355 | 5 | 12/29/2001 |
| While driving at approximately 5 mph and approaching a stop sign the left rear coil spring broke and punctured the tire. the owner later contacted the manufacturer, and was told that there was nothing else they could do. *ak all four tires were replaced due to cracking and not holding air.. two rear spring were replaced. *sc *jb | |||
| 04/01/2005 | 55000 | 1 | 09/20/2003 |
| The vehicle was coming out the parking lot when all of a sudden the consumer heard a noise coming from the back. results showed that the rear left coil spring broke and penetrated to the tire. *ak the coil spring had rusted, broken and was rubbing the inside of the tire. the left coil spring was replaced. recall campaign# 04v332000. | |||
| 02/28/2005 | 49850 | 1 | |
| Consumer complained about rear coil spring problem.. while driving driver heard a rubbing noise under the rear of the vehicle . when the vehicle was inspected it was discovered that the rear coil springs were fractured on both sides of the vehicle, and the fracture was covered with rust which was an indication that the coil springs were damaged long before they broke . *ak...consumer had the old springs in his possession if inspection was needed. also, indicated the rear coil spring failure was similar to the manufacturer's recall 04s17. however, ford denied consumer's request for reimbursement that manufacturer's recall was only for front coil spring failure. *ak | |||
| 03/21/2005 | 2 | ||
| Driver was backing out of parking space and the right side collapsed to the ground, and the tire blew out. vehicle was towed to the dealer for inspection, and mechanic determined that right side coil spring and tire needed to be replaced. *ak | |||
| 02/09/2005 | 42000 | 1 | 10/23/2003 |
| Consumer complained about a rear coil spring problem. while backing out of the driveway rear coil spring broke, causing the spring to puncture the left rear tire. owner contacted the manufacturer, and was told that repair for the rear spring will be at the owner's expense. *ak they repaired spring and struts. bill was $760.00 and thye billed the consumer for $100.00. they do not have protective shields for rear springs. it is still an unsafe car to drive. *bf | |||
| 02/11/2005 | 1 | ||
| The vehicle started shaking, and then the left rear tire blew out. the mechanic informed the driver that the rear coil springs and struts needed to be replaced. please provide additional information. *jb | |||
| 12/29/2004 | 40000 | 1 | |
| While driving 5 mph rear coil springs punctured the rear tires. consumer had the tires changed. dealership was notified, but did not resolve the problem. *ak | |||
| 01/20/2005 | 38975 | 1 | 09/09/2001 |
| Rear coil springs fractured and rubbed on rear tire. had to replace both rear coil springs and 1 tire. when rear coil spring fractured it caused the rear strut to break the upper strut mount because the vehicle was sagging in the back. i also had the front coil springs replaced under a existing safety recall because they were fractured to.*ak | |||
| 01/21/2005 | 40400 | 1 | 02/01/2002 |
| The consumer is experiencing a problem with the rear coil springs. the rear coil springs snapped going into the rear tire. the consumer had the vehicle to the dealer and was told that the front coil springs are being recalled but not the rear. provide further details. *jb......consumer stated right rear coil spring broke/removed and replaced. *ak | |||
| 01/07/2005 | 1 | ||
| Consumer heard a rubbing sound from the rear. consumer took the vehicle to a mechanic for inspection, and mechanic determined that rear spring rusted and snapped, scoring the left rear tire. vehicle experienced the same problem, but for the rear. *ak | |||
| 11/26/2004 | 64000 | 1 | 02/01/1991 |
| A loud pop came from the rear of the vehicle when it went over a bump. the consumer found that the rear right side spring coil strut broke when taken to a mechanic for repair. *ak *sc *jb | |||
| 09/07/2004 | 1 | ||
| While driving at 30 mph consumer heard a loud noise coming from the left rear, the left coil spring on the driver's broke. the vehicle was towed to consumer's house. dealership and manufacturer were notified. *ak | |||
| 08/16/2004 | 86300 | 1 | 01/01/2001 |
| While driving 50 mph, the consumer heard a loud noise coming from the rear of the vehicle. the consumer was able to maintain control of the vehicle and pulled over. the consumer noticed that the left side of the vehicle was lower than the right side. the vehicle was towed to the dealer for inspection. the cause has not been determined at this time. *jb it was determined that the passenger side rear coil spring broke. *nm | |||
| 08/09/2004 | 1 | ||
| While driving at 25 mph consumer heard a loud noise coming from the rear driver's side wheel, consumer pulled the vehicle of the road. then, vehicle was towed to the independent shop, and mechanic determined rear coil spring on the driver's side broke and punctured the tire. *ak | |||
| 04/22/2003 | 44000 | 1 | 12/29/2000 |
| The rear right coil spring broke while the vehicle was parked in the driveway. upon attempting to reverse out of the driveway consumer felt the broken coil spring rubbing heavily against the rear right tire. consumer felt that the rear coil spring broke as described in the front coil spring recall 04v332000.*ak right rear tire was punctured.*ts | |||
| 07/27/2004 | 30145 | 1 | 11/03/2000 |
| Left rear coil spring broke suddenly while drivng across a parking lot, rendering the vehicle inoperable.*ak | |||
| 06/06/2004 | 32230 | 1 | 08/14/2003 |
| Vehicle : 2001 ford taurus ses. rear right coil spring broke and caused the tire to rupture. *la | |||
| 03/01/2004 | 70000 | 1 | |
| While reversing, suddenly there was a crashing noise. upon exiting the vehicle the consumer noticed that the right side of the vehicle was lower than the left side. the vehicle had to be towed to a mechanic because vehicle can't be driven. the service man indicated that the rear coil spring was corroded and cracked. this resulted in the rear right side coil spring collapsing and lying against the tire. *la | |||
| 06/14/2004 | 1 | ||
| While driving consumer heard a loud popping noise coming from the rear. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the rear coil spring needed to be replaced. *ak | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 03/04/2008 | 100000 | 1 | |
| Tl*the contact owns a 2001 ford taurus. when the contact took the vehicle to the dealer for new tires, she was informed that both rear leaf springs failed. the rear springs were rubbing against the tires. the dealer stated that the springs could puncture the tires and cause great harm. the repair would cost $600. the purchase date was unknown. the current and failure mileages were 100,000. updated 04/14/08. *lj updated 04/11/08 *tr | |||