Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 02175 | 09/02/2002 | 10008579 | Restraint system-air bag deployment strategy with advanced restraint system. *mj | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/16/2013 | 139500 | ||
| Car was not moving, waiting for a traffic light to turn left in a long line of cars when side airbags unexpectedly deployed followed by the the front driver-side air bag. luckily i was not injured, though disoriented, deaf and blind for a minute or so from the explosions and smoke in the car the yellow air bag sensor warning light was turning on and off for a year so i am guilty of poor maintenance , but talking to my friends i found out that it is not that uncommon and i think that something needs to be done since next time this explosion can happen to somebody else while driving on a highway | |||
| 04/04/2012 | 1 | ||
| At 6:30 a.m. on 4/4/2012 i was driving home from work when i fell asleep ,crossed the center line, hit a semi head on & my driver side airbag didn't deploy. the 2002 ford taurus was a vehicle i purchased new. the passenger side with no one in that seat did deploy. *tr | |||
| 09/23/2012 | 83000 | ||
| Tl* the contact owns a 2002 ford taurus. the contact stated that while driving approximately 10 mph making a left turn another vehicle crashed the front end of the vehicle and the front drivers side air bag failed to deploy. a police report was filed. the vehicle was towed to the contacts home. the vehicle was not repaired. the approximate failure mileage was 83,000. | |||
| 09/23/2012 | 83000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that while driving approximately 10 mph making a left turn another vehicle crashed the front end of the vehicle and the front drivers side airbag failed to deploy. a police report was filed. the vehicle was towed to the contacts home. the vehicle was not repaired. the approximate failure mileage was 83,000. pmb | |||
| 09/23/2012 | 83000 | ||
| Tl- the contact owns a 2002 ford taurus. while driving approximately 10 mph making a left turn another vehicle crashed the front end of the contacts vehicle. the front drivers side airbag did not deploy. the front passenger side airbag deployed after the crash when the contact exited the vehicle. the police reported to the scene and a report was filed. the vehicle was towed to the contacts home. the vehicle was not repaired. the approximate failure mileage was 83,000. da | |||
| 12/08/2011 | 234000 | ||
| Tl- the contact owns a 2002 ford taurus. while driving approximately 45 mph on an icy road, the vehicle slipped and rolled into a ditch. the air bags did not deploy. the contact struck her head, sustained neck and shoulder strains, bruises to her legs and a laceration to the arm. the vehicle was towed and deemed as being destroyed. the approximate failure mileage was 234,000. kmj | |||
| 12/08/2011 | 234000 | ||
| Tl- the contact owns a 2002 ford taurus. while driving at approximately 45 mph on an icy road the vehicle slipped and rolled into a ditch. the air bags did not deployed. the contact hit her head, sustained neck and shoulder strain, bruises on her legs and a cut on her arm. the vehicle was towed to a tow yard. the vehicle was destroyed. the approximate failure mileage was 234,000. ds | |||
| 09/18/2011 | 159200 | ||
| My daughter had an accident in a 2002 ford taurus se where she impacted a concrete barrier head on and hard enough to total the vehicle which was owned and insured by me. the worse of the impact was on the drivers side front end. only the passenger airbag deployed with no one seated there, but her drivers side airbag did not deploy at all. this resulted in a concussion and facial lacerations and bruising when her face hit the steering wheel. the seat belt restraining system failed to act properly to protect her from this injury. i have contacted ford, but they don't care and they advised me that this is how it is designed to work. so it's accepteable to ford that their restraining system allows injuries? i hope that she does not suffer from brain trauma and i hope that the wound heals with minimul scarring. this is unbelievable. if there is a class action suit involved, i would like to participate. | |||
| 09/04/2008 | 1 | ||
| Belted female occupant felt her vehicle pull to the right. as a result she struck a light pole head on. airbags did not deploy. serious injuries. *tr | |||
| 08/31/2007 | 57000 | 1 | 05/01/2007 |
| Tl*the contact owns a 2002 ford taurus. while driving 20 mph, the contact crashed into another vehicle. the contact's vehicle instantly caught fire and was destroyed. the air bags failed to deploy. his head slammed into the steering wheel and caused serious head injuries. the dealer and manufacturer have not been notified. the cause of the fire has not been determined. the vin was unknown. there is no current mileage because the vehicle was destroyed. the failure mileage was 57,000. | |||
| 04/17/2006 | 46500 | 1 | 11/15/2005 |
| Air bag error code at 46,000 miles. *jb | |||
| 06/28/2005 | 45000 | 1 | 02/13/2004 |
| Dt: caller had an accident and without warning the air bags did not deploy. dealer has not been contacted yet. manufacturer has not been contacted yet. no major injuries due to air bags not deploying. a report was filed with the police on the wreck. *nm | |||
| 08/27/2004 | 1 | ||
| While driving consumetr hit a bump on the highwayand both driver's side and passenger side air bags deployed inadvertently. driver was not injured. consumer had the vehicle towed to the dealer for inspection. *ak | |||
| 06/24/2004 | 34500 | 1 | 04/20/2002 |
| I was traveling east at approximately 35 mph and still accelerating to the posted speed of 45. another car that was traveling west on the opposite side of the same road was struck and came onto my side of the road in front of me. i struck that car, and the airbags did not deploy.*ak | |||
| 01/07/2004 | 0 | ||
| While driving 65 mph and making a right turn consumer lost control of vehicle and hit a concrete barrier. both air bags did not deploy. vehicle towed to the dealer for analysis, and mechanic was not able to resolve the problem. *ak | |||
| 01/02/2004 | 1 | ||
| While driving 60 mph driver applied the brakes and vehicle skidded uncontrollably. this caused the vehicle to flip over and hit a concrete barrier. both air bags did not deploy. vehicle was totaled.*ak | |||
| 09/20/2003 | 25000 | 1 | 07/13/2003 |
| When traveling between 50 to 60 mph, another driver made a u-turn directly in front of the consumers vehicle. the consumer had no choice but to hit the other vehicle. upon impact, the driver's side airbag deployed, but the passenger's side air bag did not deploy. *ak the point of impact was on the front passenger side. the mechanic stated that the air bag problem was due to the faulty seat belt. *scc *jb | |||
| 09/29/2003 | 18000 | 2 | |
| Driving on high way 20 in cherokee county ga a car ran a red light hitting me head on going approximately 30 mph myself going 45-50 mph luckily i did not suffer major bodily injury (whiplash and lots of bruises). my question is should airbags have deployed? and seat belt did not lock causing me to make contact with the dash and steering wheel. i was driving a 2002 ford taurus ls. *la | |||
| 06/18/2003 | 1 | ||
| Consumer was involved in a three car accident, and was hit from the rear. upon impact, driver's side air bag did not deploy. however, passenger's side air bag came out. vehicle was traveling about 60 mph.*ak | |||
| 02/14/2003 | 1 | ||
| The vehicle experienced brake failure, which caused an accident, and the air bags failed to deploy.*jb | |||
| 07/18/2002 | 4000 | 1 | 03/01/2002 |
| While driving 49 mph, the consumer was involved in a head on collision and the air bag did not deploy. the consumer sustained injuries. the dealer had been notified. *ak the front or side air bags did not deploy. the vehicle was a total loss. *scc *jb | |||
| AIR BAGS - FRONTAL | |||
| 09/22/2010 | 80842 | ||
| On 22 sep 10 my wife hit a parked truck in a 2002 ford taurus. her car hit the right front at about 35 mph and the airbag didn't deploy. she suffered a non-displaced fracture of the sternum as a result of the accident. the car apparently went under the truck's bumper. the right headlight, hood, windshield and right front side were damaged. the car was totalled as a result of the accident. | |||
| 09/04/2008 | 1 | ||
| Belted female occupant felt her vehicle pull to the right. as a result she struck a light pole head on. airbags did not deploy. serious injuries. *tr | |||
| 02/28/2008 | 63237 | 1 | |
| Tl*the contact owns a 2002 ford taurus. while driving between 45-50 mph, the contact rear ended another vehicle. the front driver side air bag failed to deploy. a police report was filed. the contact has pictures. the current and failure mileages were 63,237. updated 04-02-08 *bf | |||
| 01/01/1901 | 1 | ||
| 2002 ford taurus se customer was in a accident and the driver side air bag did not deploy**cc *jb the consumer stated wanted to the status of his complaint. *tr | |||
| 05/13/2007 | 85000 | 1 | 12/01/2005 |
| Tl*the contact owns a 2002 ford taurus. while driving 54 mph, the contact was involved in a crash in which both vehicles involved were destroyed. the contacts air bags failed to deploy. the contact sustained injuries. the current and failure mileages were 85,000. oklahoma traffic collision report provided. the consumer provided photos of the damage but the photos were damaged themselves and a medical report pertaining to the accident. updated 08/07/07 *tr | |||
| 06/26/2004 | 1 | 05/08/2002 | |
| Rear ended at a stop light and pushed into the car in front of me. both front seats, fully reclined, driver seat broke, no airbags at all deployed. resulted in herniated discs for both driver and front seat (only) passenger. *jb | |||
| 08/07/2004 | 1 | 08/29/2003 | |
| With the front part of the car, impacted the front lateral part of the other car and the air bags did not deploy. the car was total loss. the driver and the passenger received bodily injuries.*ak | |||
| 06/15/2004 | 25000 | 1 | |
| While driving 35 mph the consumer was involved in a head on collision. the driver side air bag did not deploy, however the passenger side air bag did. the driver sustained major neck and eye injuries. the cause has yet to be determined. please provide additional information. *jb | |||
| 11/24/2004 | 71000 | ||
| Driver side air bag failed to deploy while being slammed head on into concrete median. passenger side air bag deployed as expected. injuries were knot on left side of head from hitting the steering wheel. *nm | |||
| 05/17/2004 | 50000 | 1 | |
| While driving 25 mph the vehicle collided into an electric post. as a result, the passenger side airbag did not deploy and the driver side airbag deployed halfway then deflated without warning. please provide additional information. *jb | |||
| 06/28/2003 | 12000 | 1 | 11/01/2002 |
| Struck another vehicle from the rear...11 o'clock pdof.. high speed...driverside pretensioner fired, but no airbag. passenger side air bag fired, but no passenger was in the vehicle. | |||
| 37000 | 1 | ||
| Consumer complained about an air bag deployment problem. *ak | |||
| 32427 | 1 | ||
| The vehicle was involved in an accident, while driving about 45 mph. the driver hit the brakes and on impact, the airbags failed to deploy. provide further details.....................................................................*jb | |||
| 02/01/2001 | 1 | ||
| The vehicle was involved in a collision in february of 2001. while stopped another vehicle hit the front driver side and the front air bags did not deploy. the vehicle was taken to a collision repair shop which stated the front air bags should have deployed. please provide details. *ph | |||
| 08/11/2002 | 1 | ||
| My daughter was on a rural highway, hwy 83 near alma, nebraska. three head of cattle was standing in the middle of the roadway and she was unable to avoid impact. she was traveling at a normal rate of speed, using a lap and shoulder belt and slammed on the brakes striking one of the cattle, causing it to shear the top of the hood, shatter the windshield, and shear the roof of the car. the driver airbag did not deploy and she had neck injuries and was transported by ambulance to a local hospital. when law enforcement approached the accident, they were convinced they were working a fatality due to the condition of the vehicle. we were told that her neck injuries might have not been as severe if the airbag had deployed. it was a rental vehicle from enterprise car rental due to the fact that her company car was being repaired from a hailstorm two-three months before. the vehicle was a 2002 ford taurus--1f1fp53u52g100872. *ak | |||
| 12/20/2002 | 12764 | 09/12/2002 | |
| Problems with the drivers air bag. also stated that the consumer was driven at 40 mph and had a front collision where her air bag did not deploy was contacted and has stated that since no one was hurt there was nothing they can do. ts | |||
| 01/06/2003 | 1 | ||
| The vehicle was involved in an accident and the driver's air bag failed to deploy.*ts also the seat belt failed to properly restrain consumer, which caused injuries. *jb *nlm | |||
| 10/17/2002 | 1 | ||
| Consumer's daughter was involved in an accident, and the driver's air bag failed to deploy. ts there was one injury.*jb | |||
| 09/14/2002 | 08/01/2002 | ||
| My daughter was pulling into a parking space, she applied the brakes, the car lunged ahead and hit the building. the passenger air bag deployed and not the drivers air bag. she had her seat belt on and hit the steering wheel. i talked to ford and they siad to go through my insurance company.*ak | |||
| 12/30/2001 | 1 | ||
| While driving, consumer tried to avoid hitting another motorist who had abruptly hit the brakes, consumer then swerved hitting a guardrail, the front tire exploded, and the vehicle spun around 6 times before coming to a stop, in the process of the accident the airbags failed to deploy, consumer suffered minor injuries.*jb | |||
| 02/14/2002 | 0 | ||
| While driving between 30 and 35 mph consumer's vehicle crashed into another vehicle, but air bags did not deploy. dealer and manufacturer were contacted. please provide more information.*ak | |||
| 12/30/2001 | |||
| Consumer was traveling about 65mph on the highway and another vehicle merged into his lane. both vehicles collided, and consumer's vehicle was forced into guardrail. upon impact, dual airbags didn't deploy.*ak | |||
| 10/21/2001 | 1 | ||
| Budget rental, victorsville, ca. consumer rearended another vehicle at 35 mph and driver's airbag did not deploy. consumer hit his head on steering wheel, and suffered whiplash, also sustained injuries to the sternum and face. *ak *tt | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 09/02/2004 | 1 | 09/04/2002 | |
| Tire separation firestone/bridgestone tires came as original equipment with 2002 ford tauras was traveling on lie and the drivers side tire seperated causing damage to my wheel well, bumper and fender. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 08/07/2004 | 1 | 08/29/2003 | |
| With the front part of the car, impacted the front lateral part of the other car and the air bags did not deploy. the car was total loss. the driver and the passenger received bodily injuries.*ak | |||
| 06/28/2003 | 12000 | 1 | 11/01/2002 |
| Struck another vehicle from the rear...11 o'clock pdof.. high speed...driverside pretensioner fired, but no airbag. passenger side air bag fired, but no passenger was in the vehicle. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 12/06/2004 | 1 | ||
| Consumer's vehicle was sitting at intersection and it was involved in a rear end collision, causing consumer's vehicle to hit the vehicle in front. upon impact, driver's side air bag did not deploy,but passenger's side air bag did deploy. driver sustained head trauma and refused to go to the hospital. consumer will go to the hospital the next day. vehicle was towed to the dealer for inspection. *ak | |||
| 11/22/2001 | |||
| Was traveling approximately 45mph when another vehicle came out and caused a t-bone collision. passenger's side air bag didn't deploy. passenger was injured with six broken ribs/an injured hand, and was having trouble breathing. the passenger had seat belt restraints on. no contact has been made to the manufacturer.*ak | |||