Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 052212 | 11/14/2005 | 10018746 | Buck/jerk and miss during drive cycle above 3000 rpm - no dtc - 3.0l 2v gas and ffv engine. *tt | 01/13/2006 | |
| 18614 | 05/01/2005 | 10017916 | Surge, idle roll, rough idle only when the engine cooling fans are operating. *tt | 12/07/2005 | |
| 03111 | 06/09/2003 | 10002772 | Engine cooling fan induced body boom, rough engine idle sensation or unusual engine noise at idle when the engine cooling fan is in the high speed mode. *tt | 09/16/2003 | |
| 0361 | 03/31/2003 | 10001855 | Malfunction indicator lamp on with or without rough running, lack of power, surge or poor fuel economy with diagnostic trouble codes p0401, p0402, p1400, p1401. *tt *jb | 07/23/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 04208 | 01/01/2006 | 0635 | 10019382 | Camshaft tick noise - 3.0l 4v engine only. *tt | 03/13/2006 |
| 02221 | 11/11/2002 | 10008304 | Engine-gear driven synchronizers-incorrect installation-camshaft position synchronizer (cmp) installation tool correct application. *mj | 07/27/2004 | |
| 17434 | 12/01/2003 | 10008296 | Malfunction indicator lamp (mil) on with continuous memory diagnostic trouble codes (dtc's) p0172/p0175 (system too rich). *tt | 07/27/2004 | |
| 02223 | 11/11/2002 | 10008306 | Driveability-malfunction indicator lamp (mil) with p0316 when using winter blend reformulated fuels at temperatures above 50 degrees f (10 degrees c) during winter months-rough or rolling idle after hot soak restart p0191. transaxle-ax4s-1 | 07/27/2004 | |
| 17703 | 04/01/2004 | 10008217 | Ticking noise from left cylinder head with warm engine. *tt | 07/23/2004 | |
| 0415 | 01/26/2004 | 10007358 | Lower engine oil leaks 3.0l 2v vulcan engine. diagnostic service tips. *tt | 06/16/2004 | |
| 17503 | 01/01/2004 | 10007337 | Surge at a steady speed between 35 and 45 mph with no other driveability concerns. *tt | 06/14/2004 | |
| 17224 | 09/01/2003 | 10004081 | Intermittent rolling idle on vehicles equipped with a 3.0l 2-valve engine. *tt | 11/18/2003 | |
| 17234 | 09/01/2003 | 10004089 | Engine oil leaks from the filter area on vehicles with a 3.0l 2-valve engine. *tt | 11/18/2003 | |
| 16982 | 07/01/2003 | 10003851 | Clunking/popping noise from the passenger side of the engine compartment upon acceleration and/or deceleration. *tt | 11/04/2003 | |
| 03144 | 07/21/2003 | 10003744 | Engine misfire or rough running condition with coil on plug (cop) ignition systems may be more accurately diagnosed using the optional worldwide diagnostic system (wds) coil on plug (cop) kit. 2003 super duty f series included. *tt | 10/29/2003 | |
| 0322 | 02/03/2003 | 10002472 | Streamlined diagnostic procedure for vehicles with malfunction indicator lamp (mil) on and diagnostic trouble codes (dtcs) p0401, p0402, p1400 or p1401, or runs rough, lacks power, surge, poor fuel economy, and the above listed dtcs without | 09/03/2003 | |
| 16613 | 02/01/2003 | 10002497 | Vehicles with very low odometer miles, may exhibit a higher than normal temporary start-up fast idle (1600-2500 rpm that decreases slowly). no service necessary. *tt | 09/03/2003 | |
| 0335 | 02/17/2003 | 10002482 | Idle air control (iac) valve diagnostic service tips. *tt | 09/03/2003 | |
| 870197 | 10/22/2002 | 10000592 | Incorrectly installed gear driven camshaft position (cmp) sensor synchronizer assemblies causing surge, lost of power, malfunction indicator lamp on and diagnostic trouble codes p1336, p1309 and p0340. *tt | 03/25/2003 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 15915 | 05/01/2002 | 637813 | Some vehicles equipped with a 3.0l 2v engine may exhibit a rough run condition and diagnostic trouble code p0316 after a hot restart. *tt | 12/06/2002 | |
| 15680 | 03/01/2002 | 636310 | Some vehicles equipped with a 3.0l 2v engine may ehxibit a runs rough, check engine light and / or diagnostic trouble code p0316 after hot soak restart. *tt | 11/07/2002 | |
| 16035 | 07/01/2002 | 636229 | Some vehicles may exhibit a rough engine idle, engine idle roughness or idle rpm dip with the air conditioner on, a diagnostic trouble code p0191 or 1-2 upshift. *tt | 11/06/2002 | |
| 01246 | 12/10/2001 | 630515 | Engine oil system priming procedures, service tips for reports of premature engine failure. *tt | 04/18/2002 | |
| 15482 | 12/01/2001 | 630589 | Some vehicles equipped with a duratec engine may experience engine damage as a result of microscopic internal cracks in a batch of intake valves. *tt | 04/18/2002 | |
| 0214 | 01/21/2002 | 630001 | Some engine assemblies with aluminum cylinder heads repaired in-vehile have been found to leak coolant and/or oil from the cylinder head gasket area. *tt | 04/11/2002 | |
| 01205 | 10/15/2001 | 627927 | Some vehicles may exhibit vacuum or air leaks in the intake manifold and / or engine system causing diagnostic trouble codes p0171 and or p0174. *tt | 02/26/2002 | |
| 15239 | 09/01/2001 | 625693 | Information on pre delivery temporary fast idle. *tt | 11/30/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 16094 | 08/01/2002 | 636110 | Some vehicles may exhibit fuel diagnostic trouble codes p0171, p0172, p0174, p0175 or mass air flow diagnostic trouble codes p0102, p0103, p0112, p0113. *tt | 11/05/2002 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| 02M01 | 06/01/2004 | 02M01 | 10007207 | Customer satisfaction program 02m01 supplement #4. certain ford 2000 through 2003 vehicles equipped with a tube-mounted egr pressure sensor - additional egr pressure sensor warranty coverage. *tt supplement #3. *mj supplement #6 | 06/03/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 04/15/2012 | |||
| With a hard press on the gas pedal at 55mph..the gas pedal stuck in the fully pressed position after lifting my foot off the gas pedal...i then put the transmission in neutral and stomp the gas pedal a few times and then the gas pedal released from the fully pressed position. | |||
| 07/14/2012 | 175660 | 1 | |
| I pushed the accelerator into passing gear to go around a vehicle in the passing zone on a hill. when i released the accelerator the car continued to accelerate and on topping the hill we were traveling over 70 mph. i tapped the accelerator but acceleration continued. coming down the hill i shifted into neutral and the engine accelerated to over 6000 rpm. i stopped on level ground and shut the engine off. on restart, the engine immediately revved to over 6000 rpm and a transaxle warning icon appeared. by alternately shifting in and out of gear i jerked to an auto body shop. the mechanics knew the problem immediately; broken plastic tabs had allowed the cruise control cable sheath to slip out of the throttle connector. the cable sheath was jammed against the edge of the connector, holding the throttle open. when the sheath was reinserted into the connector, rpm returned to normal. the mechanics wired the cable to the connector so we could continue our trip. function is normal 3k miles later. the dealer indicated no recalls or tsb's related to the problem and wants $34. for a new cable. *tr | |||
| 07/14/2012 | 175660 | ||
| I pushed the accelerator into passing gear to go around a vehicle in the passing zone on a hill. when i released the accelerator the car continued to accelerate and on topping the hill we were traveling over 70 mph. i tapped the accelerator but acceleration continued. coming down the hill i shifted into neutral and the engine accelerated to over 6000 rpm. i stopped on level ground and shut the engine off. on restart, the engine immediately reved to over 6000 rpm and a transaxle warning icon appeared. by alternately shifting in and out of gear i jerked to an auto body shop. the mechanics knew the problem immediately; broken plastic tabs had allowed the cruise control cable sheath to slip out of the throttle connector. the cable sheath was jammed against the edge of the connector, holding the throttle open. when the sheath was reinserted into the connector, rpm returned to normal. the mechanics wired the cable to the connector so we could continue our trip. function is normal 3k miles later. the dealer indicated no recalls or tsb's related to the problem and wants $34. for a new cable. | |||
| ENGINE AND ENGINE COOLING | |||
| 05/09/2012 | 98000 | ||
| Started the engine this morning and the engine raced to over 4000 rpm, having never touched the accelerator pedal today. shut it down and started it again - same thing. never seen anything like this before on this car. i looked under the hood and a beige colored plastic guide for the cruize control cable had a chip out of the side of the guide entry point such that the cruise control cable and sheath were caught out of alignment in the slot of the chip in the guide. i pulled out, straightened and reset the cable, sheath and guide and, again started the engine. perfect idle. this is very dangerous if it were to happen while driving! i won't drive this car until i know it's resolved. do you need pictures? i don't see any recall for this here... | |||
| 02/14/2012 | 110000 | ||
| I have a 2002 ford taurus sedan, and while driving about a month ago i pushed gas pedal to accelerate, the throttles became stuck causing the cars engine to speed up to 80 mph in a 30 mph speed zone. i had to apply as much pressure to the breaks as i could to control the car, and finally i was able to pull into a gas station, with the engine still racing, put the car into park and turn off the car. i was so afraid i just set in the car for about 10 minutes to collect my thoughts. i open the hood to see if anything had broken or came apart but could not find any unusual. i turn the car back on, the engine was still racing, i looked for the accelerator cable and found it. however, i notice that the small plastic o-ring on the cable used as a stop was caught on the corner of the air intake housing. i pulled back on the cable releasing it. when i let go of the cable it went back to its normal position, the engine stopped racing and slowed to a normal idle. i crept back home were the car set for two weeks before i had the nerves to drive it again. it happen again on 3/14/12 when i pushed the accelerator pedal to pass a truck on i-70w in columbus, oh. | |||
| 05/23/2011 | 79656 | ||
| Tl* the contact owns a 2002 ford taurus. the contact stated that as the engine was started, the vehicle exhibited an abnormal noise. the engine was quickly turned off and the key was taken out of the ignition yet the engine noise continued to increase excessively without the keys being in the ignition for approximately five minutes. the contact stated that the vehicle would later be towed to the dealer for inspection. the manufacturer was not made aware of the failure. the failure mileage was 79,656. | |||
| 12/01/2005 | 40000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that the front blower was inoperable. the dealer made two attempts to duplicate the failure. a private mechanic made two attempts to duplicate the failure. the manufacturer stated that there was no issues with the blower and did not offer any additional assistance. the current mileages were 80,000 and the failure mileages were 40,000. bw | |||
| 08/17/2010 | 57200 | ||
| Tl- the contact owns a 2002 ford taurus while driving up hill the vehicle lost power the motor made a noise the check engine light illuminated after the failure occurred. the vehicle was taken to the garage replaced the spark plugs, and wires, but the failure wasn't corrected. the vehicle was taken to the dealer diagnosed located the failure at the head gasket. the vehicle wasn't repaired. the failure and the current mileage were 57,200. li | |||
| 11/11/2008 | 68000 | ||
| Tl*the contact owns a 2002 ford taurus. while the contact was drving 30 mph .the vehicle suddenly shut off without warning. while the contact was attempting to pull to the side of the road the driver side seat broke off from the bottom of it's base causing the contact to crash into a nearby wall.the contact was injured during the crash. a police report was filed for the incident. the vehicle was taken to the dealership where the contact had the brakes, struts, ball joints and instrument panel replaced. the failure and current mileages were 68000. | |||
| 10/30/2009 | 71000 | 1 | |
| The blower in my 2002 ford taurus works intermittently. there is also water on the floor board on the passenger side which i suspect has something to do with the problem. *tr | |||
| 11/26/2008 | 44 | 1 | |
| Blower motor doesn't work. ford dealer fixed it. problem was a leak in the cowl, they had to put a new cowl , cowl seal , and silicone a hole. with all this is could this be a defect? *tr | |||
| 02/05/2008 | 70000 | 1 | 10/25/2001 |
| Tl*the contact owns a 2002 ford taurus. the contact backed approximately ten feet out of her parking garage, and the coil spring failed and ripped the front driver's side tire. the vehicle had to be towed to the dealer and they replaced the front coil spring, struts, and front driver's side tire. in addition, the vehicle was aligned. the repair costs were $1,300. the failure mileage was 70,000. updated 09/10/08 *bf the cam shaft position sensor was replaced. updated 09/16/08. *jb | |||
| 07/09/2008 | 55000 | 1 | 09/01/2002 |
| Tl*the contact owns a 2002 ford taurus. the contact took his vehicle to the dealer because the check engine light illuminated on the instrument panel. he was informed that the rear coil spring failed. the contact paid $350 for the repair; however, his extended warranty paid for some of the repair costs. the failure mileage was 55,000. updated 09/16/08. *lj updated 09/18/08. *jb | |||
| 01/16/2008 | 72000 | 3 | 04/01/2002 |
| There is a leak in the passenger compartment of my 2002 ford taurus when ever it rains. the leak comes from above, and floods the floor while the car is sitting still. this has caused the heater/cooling blower to repeatedly stop. i have has the fan replaced 3 times in the last 17 months. i have had to additionally have the compressor replaced. this problem seems to be a continual one, and very much highlighted by many taurus owners in many forums and places. this is a factory defect in the taurus body, that now continually causes internal problems, and since the vehicle is out of warranty ford takes a stand that it is not their problem. *tr | |||
| 11/30/2005 | 3 | 03/01/2005 | |
| Dt: the contact stated while driving vehicle stalled intermittently. also, at a stop light the vehicle lost power. the vehicle was taken to the dealership for inspection. they replaced the air valve assembly. the contact drove the vehicle home. currently, the problem recurred. *ak | |||
| 08/22/2005 | 71022 | 2 | 10/01/2002 |
| Dt: the contact stated the hub bearings on the right wheel in the front were bad, had to replace them three times. on 8-22-05 a garage told the contact the wheel was getting ready to fall off. they had not taken it back to the dealer. she heard a noise like a rubbing , grinding sound and the noise got worse. the noise occurred at speeds of 10 mph and above. also the engine light was coming on, and they had to replace the feedback sensor to the engine. *ak the vehicle would stall while being driven. the dealer replaced the fuel tank and pump. the vehicle could not be started. the dealer replaced the battery. two ball joints, one inner tie rod and left side axle shaft were replaced. *nm | |||
| 03/15/2003 | 30000 | ||
| Sept 18, 2001 we purchased a new 2002 ford taurus. in one day radiator hose popped off. thirty days after the firs repair the hose popped off again. the dealer wanted to replace the engine to correct the problem. on 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. the vehicle was taken to the dealer dirks motors. they asked if the could replace the engine again and we said no. we left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. on 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, iowa the car got hot and started to smoke and i called dirks service center on my cell phone and told them i was bring it back and this time i wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. on 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. i called the ford company at 1-800-392-3673. while talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. this car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from fords call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. steve irwin afitchboy1@iw.net p# (605) 761-0268 | |||
| 08/30/2002 | 1 | 01/14/2002 | |
| While driving in the rain the driver lost control of the vehicle and hit a tree. after impact the consumer heard a pop and the vehicle caught on fire. *mr *scc *nlm | |||
| 03/24/2003 | 1 | ||
| The vehicle shook when the vehicle was started. the dealer was notified. *nlm | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/05/2009 | 98999 | 1 | |
| I had no heat from my 02 taurus this past september and after 2 flushes it is now a clogged heater core. i noticed that i am not alone with this condition since i was told by an on-line blogger that there is a known defect in the taurus' coolant systems having particles in them when they left the manufacturer, ford. *tr | |||
| 07/10/2008 | 82000 | 1 | |
| The fan blower motor on my dad's 2003 ford taurus se with only 33,000 miles and on my 2002 ford taurus ses with 82,000 miles both failed recently. my dad passed away july 7th and i was attempting to seal the car when a prospective buyer mentioned that the fan wasn't working. i checked it out and it work sporadically. i ended up taking it to hiller ford in franklin wi after talking to ford - they wanted it diagnosed. the dealer replaced the blower motor, resistor and rain hat which cost $520. the day of my dad's funeral, the blower motor on my car began to work sporadically. i took my car to hiller ford and authorized the repairs today. the estimate is $429 to replace the blower motor, resistor and a seal. the dealer service manager stated that it appears there is a leak in the post for the windshield and water was getting behind the dash soaking the blower motor unit. when i contacted ford on august 22, 2008, they claim neither car was subject to the 2003 windshield replacement recall (nhtsa campaign id # 03v087000). i find it hard to believe that ford is offering no relief because they claim the cars weren't subject to the recall and the windshield leak isn't related to the blower motor going bad. i'm out almost $1000 in repair costs and i've seen many comments from other owners who have had issues with the blower motor and leaks into the passenger compartment. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 08/13/2007 | 60000 | 2 | 03/22/2003 |
| Blower motor not always working, husband took apart and it was all corroded in there. he cleaned it up and it worked for about 3 months and started all over again. and finally quit we replaced with a new one. *tr | |||
| 08/17/2006 | 76000 | 05/17/2005 | |
| A/c heater fan motor failed | |||
| 07/01/2005 | 45 | 1 | 07/31/2002 |
| My blower motor failed i was told this was a manufacturing defect. i am upset that ford is not taking responsible for there problems. the repair cost is about $250-300. this should be a recall because the vehicle has no defroster, this is a hazard when driving if my windshield show fog up i have no way to see out the windshield. *nm | |||
| 11/15/2004 | 90 | 1 | 07/01/2003 |
| Ford issued a recall on its 2002 ford tauraus vehicles for updating the computer systems. after the computer systems were updated i was told that i need to purchase a new oxygen sensor to keep the light from coming on again. i asked if this was a part of the recall and the dealership stated no that is was something different. well the same exact thing happened on my father-in-laws 2002 ford escape. i took it in and was told the same thing. i asked again if it was part of the recall and they assured me that it wasnt. i think they are wrong. well about a month later the car started accelerating on its on and jumping out of gear. this could have caused and accident but thankfully no one was in front of us at the time. then the battery on it drained down so far that the big jump box at the dealership couldn't even fix it and we had to purchase a new battery. i'm not sure of the exact date of the incidents. | |||
| 04/23/2005 | 1 | 07/16/2002 | |
| 2002 ford taurus ses blower fan stopped working and the consumer was unable to use the defroster and heater.***no answer required*** *mr the blower motor shorted out due to a manufacturer defect that allowed water to get into the motor. the motor was replaced. the consumer was informed that this was a common problem. the consumer requested reimbursement. *sc *jb | |||
| 01/06/2005 | 1 | ||
| When consumer turned on the heat or air defogger, it failed. consumer smelled odor coming from the vents. took vehicle to the dealer for inspection, and mechanic determined that the cooling fan needed to be replaced due to corrosion. *ak | |||
| 07/16/2004 | 1 | 07/16/2003 | |
| We own two 2002 ford taurus vehicles. one was purchased new and one used. the first time owner vehcile experienced intermittent and finally complete malfunction of the heater/airconditioner blower fan. dealer advised that water had leaked into the area which houses the unit and replaced as unit was under warranty. second vehicle experienced same problem however was no longer under dealer warranty. dealer installed a rain shield in the fresh air intake and replaced blower motor and resistor. total repair bill was $363.02. when we questioned that this problem was a design defect and perhaps should be covered by ford motor company we were told no and when we asked for the dealer to provide at least a senior citizen discount, we were declined. we also experienced the same problem with a previous 1998 ford contour.*ak | |||
| 08/01/2004 | 43800 | 1 | 07/31/2002 |
| The cover which allows water to get down into the fan motor rusted out. *ak (blower motor) *sc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 11/01/2002 | 5000 | 4 | 06/01/2002 |
| Dt: the contact stated the brakes have not operated properly since purchase. the vehicle will not slow down when the brake pedal is depressed. she must pump the pedal repeatedly, but this does not always work. the rotors and pads have been replaced by the dealership. the dealership was unable to diagnose the cause of the problem. the vehicle has been to an independent repair shop, and they too were unable to diagnose the cause of the problem. also, the contact detected fumes coming from the engine. the vehicle was taken to the same repair shop, and they determined the radiator overflow tank had a crack on the bottom. no repairs have been made. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 06/01/2008 | 65000 | 1 | |
| During starting of car, ran very rough and engine light came on. it was discovered there was no compression in cylinder #1due to a broken valve spring in the engine. oil was always changed about every 3000 mi. with no previous engine problems. *tr | |||
| 12/02/2008 | 110000 | ||
| Tl*the contact owns a 2002 ford taurus. while driving less than 65 mph, it felt as if the engine were shaking. the highway felt rough to drive on and the coil spring snapped. the contact stated that every bump and groove in the road felt as if the engine were moving around. the vehicle has not been repaired. the failure and current mileages were less than 110,000. | |||
| 02/04/2008 | 96000 | ||
| Tl*the contact owns a 2002 ford taurus. whenever the contact starts the vehicle, the rpm's increase to 1,100. also, when the gear is placed into drive, the engine idles at high rpm's. the contact did not notice any differences in the vehicle prior to the failure. the vehicle has not been diagnosed by the dealer. the current mileage was 105,304 and failure mileage was 96,000. | |||
| 11/27/2007 | 53123 | 25 | 11/25/2003 |
| Engine starts to misfire and loses power during strong acceleration to pass a slower vehicle on the freeway, occurs after engine is warm, around twenty miles of driving. this occurs every time i drive the vehicle and it is unsafe to operate. the dealer has looked at it three times and he states that they can't find anything wrong, even after i take a mechanic for a ride and prove it to them. dealer replaced wiring, plugs, ignition and it still does it and now the dealer doesn't want to work on the car any longer. *tr | |||
| 01/02/2008 | 98000 | 1 | 04/08/2002 |
| Tl*the contact owns a 2002 ford taurus. while driving approximately 3 mph, the driver side front tire blew out followed by a loud bang. the contact attempted to change the tire, but it would not come off. after careful inspection, he noticed that the front coil springs failed. the dealer stated that his vehicle was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contact had the vehicle repaired at his expense. he filed a formal complaint with the manufacturer. the current and failure mileages were 98,000. updated 02-14-08. *kb there was an oil leak near the oil pan. | |||
| 01/01/2006 | 31000 | 1 | |
| Tl*the contact owns a 2002 ford taurus. each time the contact's foot was removed from the accelerator pedal the vehicle would stall. there were no warning indicators at the time of failure, and the weather and road conditions were not a factor. in order to repair the failure several valves had to be changed. the contact attempted to speak to the dealer, but was unsuccessful. the contact possesses copies of the repair invoices. the failure mileage was 31,000. *ak | |||
| 07/31/2005 | 58000 | 4 | 04/22/2002 |
| I was driving and the car just went dead in the middle of the road. tried starting and smelled fuel. car towed. fuel line had come loose and fell off. then a week later, car stalled on freeway - i was able to coast off. car started again after 1 1/2 hours. taken to ford service dept. i had to slip into neutral and give gas when slowing down or breaking in tandem with using breaks. dealership said there were no problems. same week, car stalls on freeway again. i am stopped in rush hour traffic trying to start car. it starts - i make it to work, car stalls in parking lot. take it again to dealership - they say no problem. 2 weeks later, car stalls on freeway. i had to drive with no air conditioning in order to keep the car from stalling. again to dealership (3rd time in 3 weeks) and again they say there is no problem. they also tell me air conditioning pulls a lot of gas - ? what - you shouldn't be able to drive your car with air conditioning on in the 100 plus degree weather in az? i have been lucky up to now, but am afraid of having an accident on the freeway if it stalls again. i would like to hear back from someone at ford motor company - i have already paid two different dealerships diagnostic fees and both say there is no problem. i think there is. *nm | |||
| 2500 | 1 | ||
| At highway speeds vehicle shuts off without warning, consumer believes this is a very dangerous situation. it may cause an accident. *ak | |||
| 04/09/2003 | 24064 | 1 | 01/04/2003 |
| While driving on a major highway my car stalled. the car began to decrease in speed and shake profoundly. there were no warning lights on to indicate the problem with the car. more pressure was applied to the gas pedal and still no increase in speed. after several attempts to accelerate the car increased to 40 mph and then continued to decrease in speed. i pulled off to the side of the highway were my car was struck by another vehicle. after the incident the car did start and accelerated as if nothing ever happened.*jb | |||
| 09/08/2002 | 100 | 3 | |
| The vehicle continued to lose power, the sensor, alternator and ignition was replaced, however the problem recurred.*jb | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 02/01/2003 | 21900 | 11/26/2002 | |
| Car was driven for approx. 100 miles, gas was low, so stopped to refill. when car was restarted, the car hesitated then sounded choked like it was not getting gas. revved car to try to 'clear' system. problem continued, at worst when idling. after a few minutes, engine light came on, so i turned off the car and called ford dealer. wrecker driver came out, revved car a few more times (approx. 3000 rpm) small backfire out of muffler each time. problem seemed to go away. wrecker driver blamed 'baffles' in muffler? drove car another 200 miles home. three days later, after driving a bit, parked for short time then restarted car, same problem reoccurred. | |||
| While traveling at normal speed and without any indication vehicle stalled. consumer depressed brakes and tried to turn steering wheel, but vehicle would not respond, resulting in a car crash. dealer has been notified. please provide further information. *ak | |||
| 12/14/2001 | 1 | 11/01/2001 | |
| The car was operating under sunny dry conditions. temperature was around 60 degrees. the engine stopped running, causing shutdown of all power related devices including steering and brakes. the taurus seems to be more difficult than most cars to steer without powered assistance. i was lucky enough to be able to coast to an area where i could safely get off the road. under different conditions, this failure could have caused a serious accident. *ak | |||
| 11/04/2001 | |||
| While pumping fuel into vehicle with engine off a fire started in engine compartment. local fire departmentarrived and extinguished the fire. while being towed fire restarted again within engine compartment, fire was extinguished again by local fire department. feel free to provide any further information concerning this matter.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 11/01/2007 | 39000 | 1 | 01/02/2002 |
| 2002 ford taurus with broken rear coil springs and other problems. consumer states the coils springs broke, tires are wobbling, and the belt tensioner lost power steering. *kb | |||
| 08/31/2004 | 5 | ||
| While driving vehicle shut down . consumer was able to restart vehicle, and drove it to the dealer. mechanic informed consumer that the problem could not be duplicated. consumer advised the mechanic that this problem occurred more than once. mechanic determined that a lifter and pulley belt had been replaced.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 01/01/2006 | 9999 | 06/01/2005 | |
| I have a 2002 taurus. when the engine is warmed, exhaust fumes come in the ventilation system, (heater or a/c). the fumes are overcoming. no sound of a leak and no help from any repair place. *jb | |||
| 03/15/2003 | 30000 | ||
| Sept 18, 2001 we purchased a new 2002 ford taurus. in one day radiator hose popped off. thirty days after the firs repair the hose popped off again. the dealer wanted to replace the engine to correct the problem. on 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. the vehicle was taken to the dealer dirks motors. they asked if the could replace the engine again and we said no. we left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. on 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, iowa the car got hot and started to smoke and i called dirks service center on my cell phone and told them i was bring it back and this time i wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. on 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. i called the ford company at 1-800-392-3673. while talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. this car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from fords call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. steve irwin afitchboy1@iw.net p# (605) 761-0268 | |||
| 11/15/2003 | 23840 | ||
| Transmission not shifting into gear properly. hard to shift from park into gear and makes clunk noise. exhaust rattle/vibration/noise. | |||
| 01/03/2004 | 43000 | 1 | 11/02/2001 |
| I bought my car new in nov 01. i noticed a stale smell and complained to the dealer and they changed a filter. two days later the smell was back. this month,after a heavy rain, there was 1 1/2 inches of water on my passenger floor and water in my heater blower which within a matter of minutes killed my blower on all positions but high. i called ford and they said there was no recalls on my vehicle. i did some research and found that my car was manufactured in oct 01 and there was a recall on the windshield. i took the car to the dealership and they told me it was probably not the windshield put a design flaw and they had a kit that would fix the problem and they would put a new blower in. i informed them that i was not going to pay anything for this they said they would contact the rep. i scheduled an appointment and in the meantime called ford and told them that i was not paying for it because it was a design flaw. i talked with gloria and she took all the information and she told me that she would advise the dealership and also throw in a carpet shampoo and deordorizer treatment. when i picked my car up i was charged $36.66 for a consumer co-pay and i had to pay it or i could not have my car. *la | |||
| 02/01/2003 | 21900 | 11/26/2002 | |
| Car was driven for approx. 100 miles, gas was low, so stopped to refill. when car was restarted, the car hesitated then sounded choked like it was not getting gas. revved car to try to 'clear' system. problem continued, at worst when idling. after a few minutes, engine light came on, so i turned off the car and called ford dealer. wrecker driver came out, revved car a few more times (approx. 3000 rpm) small backfire out of muffler each time. problem seemed to go away. wrecker driver blamed 'baffles' in muffler? drove car another 200 miles home. three days later, after driving a bit, parked for short time then restarted car, same problem reoccurred. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 05/12/2005 | 40000 | 3 | |
| Tl*the contact's friend owns a 2002 ford taurus. the contact stated that everytime his friend took his vehicle to get inspected, the check engine light illuminated. the cause of failure was due to a leak in the evaporation emissions control. the purchase date was unknown. the current mileage is 87,000 and failure mileage was 40,000. | |||
| 07/01/2005 | 48550 | 1 | 01/18/2002 |
| Egr valve and sensor went bad. rusty inside. *ak | |||
| 05/16/2004 | 30000 | 1 | |
| Dt: bad odor comes out of the vents when heater or air conditioner is running. smells like antifreeze, and another unidentifiable smell. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 04/15/2003 | 4 | 02/19/2003 | |
| Auto: ford taurus 2002 with the (ffe) fuel flex engine installed problem: car experiences classic miss under load or hesitation at constant speed with a low throttle angle on the gas petal between 20-50 mph while in either over drive or drive. most pronounced in cruise control between 20-50 mph with a/c off. repair effort: after (4) repair cycles within local dealer's shop, the last with ford field engineering present, have identified the problem to be isolated to the exhaust gas recycling valve. since the ffe engine is design to work with both ethanol and standard gasoline, it is believed the opening and closing cycle of the egr valve is incorrect for use with standard gasoline. the fourth and final repair report states egr is the cause of the auto performance problem. the owner firmly believes this egr problem is also the cause of periodic motion felt within the car, which may cause feelings of nausea possibly due to motion sickness to the driver and any occupants in the car. dealer mechanics and the service manager have been successful in repeating the performance problem during test drives and can stop problem by disconnecting of portion of erg system. ford field engineering final decision on repair: no repair necessary, this effect is normal for this type of engine. auto owner is now using dispute settlement board within ford motor company to resolve this problem. owner believes this type of problem falls under defective product statute. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 1 | |||
| Consumer states vehicle loses power when turning, and there is a fish odor in car. dealer states that oil is burning on the manifold. *ak | |||