Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 10/12/2007 | 69000 | 1 | 05/02/2002 |
| Blower fan only runs on high setting, passenger floor gets wet sometimes. read about this being a common problem with ford taurus', mine is a 2002. *jb | |||
| 12/01/2006 | 62000 | 2 | 12/28/2004 |
| 2002 se taurus - water leaking onto the passenger side floor through the air blower. apparently coming in through a cowl (?) during heavy rain, the passenger floor collects water dripping form under the glove box and the blower area. ford company told me this is my problem and not theirs...how do i get them to take my complaint to heart. this should be reviewed by ford as a defect. this is my 4th ford and i have had enough! *jb | |||
| 03/15/2003 | 30000 | ||
| Sept 18, 2001 we purchased a new 2002 ford taurus. in one day radiator hose popped off. thirty days after the firs repair the hose popped off again. the dealer wanted to replace the engine to correct the problem. on 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. the vehicle was taken to the dealer dirks motors. they asked if the could replace the engine again and we said no. we left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. on 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, iowa the car got hot and started to smoke and i called dirks service center on my cell phone and told them i was bring it back and this time i wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. on 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. i called the ford company at 1-800-392-3673. while talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. this car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from fords call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. steve irwin afitchboy1@iw.net p# (605) 761-0268 | |||
| 03/21/2004 | 1 | ||
| I own a 2002 taurus with 40000 miles and twice know i've had work done on my blower unit. the first time i lost all settings except high. the dealer stated that it was a bad resistor and replaced the resistor. two weeks later the same problem happened. the dealer stated that there was a problem with water getting into the blower unit. he will put in a modification and replaced the blower unit. a week later we had bad rain in new england and there was an inch of water on the passenger side of the car. the car will be going in for service again for this problem. *nm | |||
| 04/05/2003 | 0 | 07/28/2002 | |
| I had noticed a funny smell in my car. my husband and i decided to look and see if we could figure what the smell was. we lifted up the spare tire piece in the trunk because it smelled really bad in the trunk and found the piece was wet and had visible water damage. there was a good amount of mold growing on the piece. we took it to the dealer who found a water leak from behind the tail lights. the mold was cleaned off. now the dealer will not put it in writing that there was any mold in the trunk. i have contacted managers at the dealership and i have contacted ford at the customer care number. i can not get written documentation there was mold in my vehicle. *jb | |||
| 08/10/2002 | 2 | 07/01/2002 | |
| Consumer states that the left turn signal has to be held while making a left turn. the manufacturer has been notified. the consumer states that she was in the right hand lane, she wanted to get in the left lane at the stop light to make a left turn. the consumer tried to use the left turn signal and it wouldn't stay on. (had to hold it down with my left hand and turn with the right hand. the shop at the dealer checked it out and stated that this was happening because of the air bag and the chip was moved to the right side of the steering wheel. this is a manufacturers defect that needs to be corrected. *scc | |||
| 05/13/2002 | 1 | 10/16/2001 | |
| While pulling out of parking lot vehicle started to surge. vehicle ran into a wall before stopping, driver suffered injuries. contacted dealer. *ak. consumer also stated the check engile light would illuminate. *mj | |||