Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 17358 | 08/01/2004 | 17963 | 10008183 | Groan/buzz/vibration when the gear selector is in park with the vehicle parked on an incline. *tt this bulletin updates previous bulletin 17358, dated 11/01/2003 to include 2005 models. *tt | 07/22/2004 |
| 16678 | 03/01/2003 | 10001934 | Ax4s transaxle may exhibit no reverse engagement condition. *tt *jb | 07/28/2003 | |
| 15820 | 04/01/2002 | 637556 | Some vehicles equipped with an ax4n/4f50n transaxle may exhibit a shudder during a 3-4 shift. *tt | 12/02/2002 | |
| 15392 | 11/01/2001 | 630356 | Some vehicles may exhibit a park pullout clunk noise when shifting from park to another gear position. *tt | 04/16/2002 | |
| 15370 | 11/01/2001 | 630351 | Some vehicles may exhibit a groan/buzz/vibration when the gear selector is in park. *tt | 04/16/2002 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||||
| 03148 | 07/21/2003 | 10003748 | New transmission cooler flusher - service tips. 2003 escort and super duty f series included. *tt | 10/29/2003 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||||
| 01181 | 09/17/2001 | 625715 | Brake shift interlock.*jb | 11/30/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 03123 | 06/23/2003 | 10002684 | Torque converter clutch not engaging when commanded and/or diagnostic trouble codes p0741 or p1744 stored in memory. models from 1996 to 2003. *tt | 09/10/2003 | |
| POWER TRAIN - DRIVELINE | |||||
| 05145 | 10016808 | Erratic fluid level reading on transaxle dipstick-leaks-4f50n, ax4n, ax4s transaxle. *sc | 10/11/2005 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 07/11/2012 | 1 | ||
| Car was running good i parked the car when i came back the transmission did not engage in reverse or drive. *tr | |||
| 07/11/2012 | |||
| Car was running good i parked the car wen i came back the transmision did not engage in reverse or drive | |||
| 01/13/2012 | 123455 | ||
| Sudden and complete loss of transmission power - no secondary actions caused the problem, nor was there any indication of a problem. no leaks, no transmission slipping, no other indicators of a problem. | |||
| 11/23/2011 | 78000 | ||
| Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 70 mph, the transmission failed without warning. the vehicle was towed to the contact's home but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 78,000. | |||
| 11/23/2011 | 78000 | ||
| Tl-the contact owns a 2002 ford taurus. the contact stated that while driving 70 mph, the transmission failed without warning. the vehicle was towed to the contact's home but was not repaired. the manufacturer was not notified of the failure. the failure mileage was 78,000. kmj | |||
| 11/23/2011 | 78000 | ||
| Tl-the contact owns a 2002 ford taurus. the contact stated while driving 70 mph the transmission fail. there was no warning as the engine slowed down. the contact had to tow the vehicle to his home. the vehicle was not repaired. the dealer was not notified. the manufacturer was not notified. the failure mileage was 78,000. mw | |||
| 09/06/2011 | 160000 | ||
| My 2002 ford taurus stopped pulling when i was driving on the free way. the transmission failed and ford will not help with any of the repair costs. | |||
| 05/30/2009 | 120000 | 1 | |
| The car had been sitting in the driveway for about a month waiting to get a new transmission. when it was backed out, the tire gave out. thinking it was simply a flat i tried to change the tire to realize the front drivers side coil spring had broken. has not been repaired yet. *tr | |||
| 03/15/2003 | 30000 | ||
| Sept 18, 2001 we purchased a new 2002 ford taurus. in one day radiator hose popped off. thirty days after the firs repair the hose popped off again. the dealer wanted to replace the engine to correct the problem. on 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. the vehicle was taken to the dealer dirks motors. they asked if the could replace the engine again and we said no. we left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. on 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, iowa the car got hot and started to smoke and i called dirks service center on my cell phone and told them i was bring it back and this time i wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. on 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. i called the ford company at 1-800-392-3673. while talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. this car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from fords call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. steve irwin afitchboy1@iw.net p# (605) 761-0268 | |||
| 11/15/2003 | 23840 | ||
| Transmission not shifting into gear properly. hard to shift from park into gear and makes clunk noise. exhaust rattle/vibration/noise. | |||
| 12/30/2002 | |||
| Consumer stated that when vehicle is in reverse it would automatically accelerate with no warning. dealer notified. ts | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/21/2011 | 103000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that the transmission failed, causing her to lose power while driving 53 mph. the vehicle was towed to the dealer. the failure diagnostics stated the torque converter failed. the vehicle has not been repaired. the failure mileage was 103,000 and the current mileage was the same. tlb | |||
| 07/21/2011 | 103000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated the transmission failed on her vehicle. causing her to loose power, while proceeding 53 mph. the vehicle was towed to the dealership. the failure diagnostic stated the torque converter failed. the vehicle has not been repaired. the failure mileage was 103,000 the current mileage was the same. rds | |||
| 05/26/2011 | 44790 | ||
| While driving to work my transmission failed. after having the car towed to the mechanic, i was told the transmission needed to be replaced. it onlly has 45,000 miles on it. after researching this issue online, i have found numerous issues with the torque converter failing due to a manufacturers defect. i have not had it repaired as of yet. | |||
| 04/18/2011 | 114000 | ||
| Premature transmission failure on 2002 ford taurus. based on mechanics comments, discussion with other taurus owners and internet research there is sufficient anecdotal evidence to support the assumption that there is a design defect in the transmission in the and other ford vehicles. i had recently had the transmission serviced. i noticed a performance issue following the service. the pcm produced an error code three weeks following the service. i was able to safely drive directly to the mechanics the error code indicated that 3rd gear in the transmission had failed. the only fix for this problem is to replace the transmission. | |||
| 04/19/2011 | 101000 | ||
| Without notice, the transmission failed to respond in any gear and the engine just revved. i was on a road that was not busy and able to coast off of the road to a safe location. had this happened on my way home on the interstate during rush hour instead, i may have been seriously injured in an accident since the car just slowed down without any warning or indication that it was about to quit. i was told by mechanic that stripped torque converter is common issue with this vehicle. | |||
| 06/20/2010 | 116000 | ||
| I have a 2002 ford taurus and was driving/accelerating down the road and all of a sudden nothing was happening. the car was like in neutral even though the transmission was in drive. the car rolled a bit to the side with the impulse it had, but had to push it to the side. the transmission | |||
| 06/13/2010 | 180100 | ||
| I was driving down a four lane freeway and was passing someone in the left lane when suddenly my car just revved up and lost all acceleration. no warning signs or anything. it was a busy day on the road and i could have got into an accident trying to get off the road. luckily i was able to coast to the side of the road avoiding an accident, but that was not an easy task. if this would have happened as i was accelerating through a busy intersection or similar circumstance it could have been deadly. i checked online for people who had the same problem and i found many complaints about this issue and how much of a problem it was for people who were not as fortunate as me who have come close to life threatening incidents. i'm wondering why something has not been done to rectify this issue with this car. it makes me very upset to see that nothing has been done to alleviate this life threatening issue. now the car will not go into any gear. i makes me further upset to know that someone online indicates that the problem stems from a bad heat treament on the torque convertor stamped steel part from http://www.carcomplaints.com/ford/taurus/2003/transmission/transmission_failed.shtml (see complaint #69 submitted by ryan m). it seems to me that the consumers should not be held responsible for bad manufacturing practices. any help would be appreciated. | |||
| 10/01/2009 | 112000 | 1 | |
| I was in the middle of driving on the highway when my car just stopped accelerating and would not go back into gear. this left me in the middle of an off ramp. i took it to a transmission specialist and the mechanic says i need a new transmission. *tr | |||
| 07/05/2008 | 68000 | 1 | |
| Tl*the contact owns a 2002 ford taurus. while pulling out of a grocery store parking lot at an unknown speed, the transmission suddenly stopped functioning properly. the vehicle failed to accelerate when the accelerator pedal was depressed. she was able to coast 50 feet down the hill to her house, which was near the store she had just left. once she was near her home, the contact's son helped push the vehicle into her parking space. the vehicle was still running, but the transmission failed to respond. the vehicle was towed to russell's exxon, where the mechanic stated that the gears in the transmission had fallen apart. the vehicle has not been repaired. the failure and current mileages were 68,000. update 09/10/08 *cw updated 09/16/08. *jb | |||
| 03/03/2008 | 90000 | 1 | 09/07/2006 |
| My 2002 ford taurus transmission fail while drive, this transmissions is know to fail at 30,000-60,000 or 90,000 miles due to it operating sporadically and it is an ax4s family unit similar to the old 1989 units. the baltimore police department use to have taurus as police cars until the transmission failure problems and the contract for taurus was redone to use crown victorious this was done to prevent a lawsuit. in my case i just want ford to assist in repairing this transmission and i will never buy another ford ever again. *tr | |||
| 03/27/2007 | 78000 | 20 | |
| Tl* - the contact stated that while driving the 2002 ford taurus with 78000 failure mileage he discovered that the rear brake lights did not work. there was recall 04v106000 on the same year/make and model, but this vehicle was not a part of the recall. also, the contact had problems with taking the vehicle out of park. as of 3/39/07 the vehicle had not been repaired. *ak | |||
| 03/26/2006 | 32000 | 1 | 11/08/2002 |
| Dt*: the contact stated the rear brake switch and stop lamp did not work when the brake pedal was depressed and sometimes did not turn off mechanically. also, the brake light would remain illuminated for many hours. the battery was replaced once. the problem was linked to the gear shift. the contact could not shift the gear from parking to drive. the vehicle needed to be turned off and turned back on in order to shift the gear to drive. the vehicle was taken to the dealership for repairs. | |||
| 04/09/2006 | 55000 | 1 | 12/31/2002 |
| Transmission failure - car jerked & drive failed when proceeding from a green light, (see odi # 10155047). when transmission was being replaced, it was also found that the neutral safety switch had melted and also needed to be replaced, i had asked the service technician how that could have happened & the service technician found it to be very odd, and that it was very rare to even have happened. *nm | |||
| 04/09/2006 | 55000 | 1 | 12/31/2002 |
| I was stopped at a red light, when the light turned green i tried to drive forward; the car then jerked and the drive gear(s) became completely inoperable. the car had to be towed to my home. on 4/10/2006 i called the dealership and they said sorry, your warranty is over, but we can look at it for you they then gave me the 800 number to call for ford. the car was purchased 12/31/2002, it was a demo with 7,838 miles. it currently has only 55,000 miles. the entire transmission needs replacement at a cost of $1600.00 (plus) which is entirely my expense with no assistance from ford or the dealership. a call was made to the consumer line at ford, 1-800-392-3673, and they registered the complaint and said there was nothing they could do to correct or assist with the problem. *nm | |||
| 02/11/2005 | 24500 | 4 | 02/06/2005 |
| While driving the vehicle suddenly accelerated. when exiting the freeway the vehicle lurched forward and increased in speed. the owner put both feet on the brakes, yet the vehicle continued to go forward. the owner had to turn the engine off in order to come to a stop. *ak the transmission experienced shifting slippage, a slight leak was found in the bell housing area. the transmission was removed and the converter front hub seal was leaking. the seal was replaced along with the valve body pan. the alarm would sound when no one was near the vehicle and the vehicle could not be started unless the alarm was reset. *sc *jb | |||
| 09/01/2004 | 02/10/2002 | ||
| Transmission , 2002 taurus, approximately 22,000 miles is clunking and banging when you shift from park to drive, drive to reverse, reverse to drive and even when you put it in neutral. we have been telling the dealer since we owned this car that the transmission was clunking at times and we keep being told that it is normal or its the parking pawl. it used to take about a second after you stopped to downshift into first. we brought it in on 02-18-02 and were told there is not a problem and that this is normal. we kept bringing it up when we brought it in for service and was told this is normal. we brought it back on 02-25-04 and told them that it had a hard up shift into second and when shifting from park to drive and drive to reverse etc. it bangs and you can feel it jerk the car. they reprogrammed the pcm and replaced 2 motor mounts because they were bad. the up shifting while driving and the hesitation down shifting when stopping has seemed to improve. we took it in on 09-1-04 and asked service writer if we could have a mechanic take a drive and listen to it. he said wait a minute. he came back with who he said was his service manager. his service manager told us that he owns a taurus and they do this. after research on the internet about transmissions they should have a smooth shift from park to drive and drive to reverse etc. this transmission is smooth at times and clunks and bangs at other times. we wanted to have a mechanic take a drive with us and we would show him what it was doing. it clunks and bangs after it warms up and we told this to mike and his service manager. what made the motor mounts go bad? will this transmission fail on us unexpectedly or hurt the motor mounts etc? i called the service writer on 9/7, he kept telling me it was normal. we want to sell the car but dont believe this is normal. if this is normal and safe, then we want ford to provide in writing. it is getting worse! | |||
| 05/08/2002 | 3029 | 3 | |
| While driving at any speed the vehicle lunged and or accelerated suddenly. *ak there was a burning odor that would be present along with the hesitating and jerking. the consumer was informed that the problem may have been due to a leak on the gasket onto the transmission. *sc | |||
| 02/04/2004 | 59800 | 1 | 05/26/2002 |
| While driving at 65 mph, transmission warning light came on. vehicle downshifted automatically, decreasing speed and increasing rpm's significantly. for remainder of trip, vehicle could not accelerate consistently and could not hold a constant speed. the following day i took it to a dealer who informed me that a solenoid had failed and replacement cost ~$700. *ak | |||
| 02/01/2004 | 9000 | 1 | 02/12/2003 |
| While vehicle was running driver got out to wipe off the windows and transmission unexpectedly shifted to reverse. driver attempted to stop vehicle, and was run over. driver sustained leg, chest, and arm injuries. the vehicle ran into a boat trailer. *ak a friend of the consumer's took the vehicle to the dealer. the dealer indicated that the vehicle was fine. *nm | |||
| 42000 | 1 | ||
| When driving at low speeds vehicle severely vibrates and fails to accelerate. when this occurs, the driver has difficulty controlling the vehicle. dealership ran a diagnostic test, and found a broken component within the automatic transmission. *ak | |||
| 10/18/2003 | 9500 | 1 | 07/05/2002 |
| While attempting to put the vehicle in reverse the gear shifter became stuck in park. the vehicle suddenly accelerated backwards and impacted several trees before coming to final rest. *ak *nm | |||
| 06/28/2003 | 16412 | 1 | 05/17/2003 |
| While driving at normal speed, the vehicle switched from drive into neutral on its own. *ak *jb *nlm | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 11/15/2004 | 90 | 1 | 07/01/2003 |
| Ford issued a recall on its 2002 ford tauraus vehicles for updating the computer systems. after the computer systems were updated i was told that i need to purchase a new oxygen sensor to keep the light from coming on again. i asked if this was a part of the recall and the dealership stated no that is was something different. well the same exact thing happened on my father-in-laws 2002 ford escape. i took it in and was told the same thing. i asked again if it was part of the recall and they assured me that it wasnt. i think they are wrong. well about a month later the car started accelerating on its on and jumping out of gear. this could have caused and accident but thankfully no one was in front of us at the time. then the battery on it drained down so far that the big jump box at the dealership couldn't even fix it and we had to purchase a new battery. i'm not sure of the exact date of the incidents. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 02/03/2010 | 140000 | ||
| Tl*the contact owns a 2002 ford taurus. the contact stated that while driving between 10-15 mph the front coil spring fractured and punctured the front drivers side tire. the tire and spring combination also fractured the stabilizer bar link and punctured the axle boot. the contact did not take the vehicle to a dealer but made the necessary repairs himself. the manufacturer was contacted but would provide any assistance. the failure mileage was 140,000. | |||