Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 02V266000 | FORD MOTOR COMPANY | from 05/03/1999 to 09/14/2001 | V (Vehicle) | 369614 | 09/13/2002 | ODI | FORD MOTOR COMPANY | 10/02/2002 | 10/04/2002 | |||||||
| Defect Summary | Certain passenger vehicles equipped with adjustable padels are being recalled in order to adjust the brake and accelerator pedals to a minimum of 50 mm of lateral separation. simultaneous application of both the brake and accelerator pedals could result in an increase in engine rpm. | |||||||||||||||
| Consequence Summary | This could result in a customer experiencing an unintended vehicle speed increase or a perceived unable to stop condition. | |||||||||||||||
| Corrective Summary | Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedals measured. if the spacing is found to be less than 50 mm, the dealer will adjust the pedals to increase the distance between them to greater than 50 mm. owner notification began october 28, 2002. owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||||
| 02176 | 09/02/2002 | 10008580 | Lamp-brake-invadvertent disabling of brake shift interlock. *mj | 08/05/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||
| RP03001 | FORD MOTOR COMPANY | 10/31/2003 | 03/23/2004 | BRAKE/ACCELERATOR PEDAL APPLICATION | ||
| Ms. rodman reported that after her vehicle was inspected for the recall, her mother experienced a sudden acceleration and crashed the sable into a light pole.previously nhtsa had conducted an investigation for this issue (pe02-035) that resulted in the recall (02v-266) of 369,000 my 2000-2002 taurus and sable vehicles equipped with adjustable brake and accelerator pedals to insure that the separation between the pedals was at least 50mm..a review of odi's database for complaints regarding recall 02v-266 did not identify any recall remedy complaints other than the petitioner's.ms. rodman | ||||||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | ||||||
| RQ03008 | FORD MOTOR COMPANY | 10/23/2003 | 03/05/2004 | BRAKE LIGHT SWITCH FAILURE | 04V106000 | |
| Ford conducted a recall in march, 2001 to correct a defect affecting the brake light switch in my 2000 through early-2001 taurus and sable vehicles equipped with power adjustable pedals (recall 01v-078).rq03-008 was opened to investigate complaints concerning the remedy and scope of 01v-078.odi's analysis identified concerns with post-repair failures in recalled vehicles,failures in my 2001-02 vehicles with adjustable pedals that were not included in recall 01v-078, and failures in my 2000 vehicles with fixed pedals.(note: the manufacturer failure data in this resume includes all crashes and injuries, but the complaint information is limited to my 2001-02 vehicles that were not included in the scope of recall 01v-078.)on march 1, 2004, ford notified nhtsa of a safety defect in my 2000 through early-2003 taurus and sable vehicles equipped with adjustable pedals and my 2000 subject vehicles equipped with fixed pedals (recall 04v-106).the notification identified three factors contributing to brake light circuit failures:(1) continuing grease contamination issues that prompted 01v-078; (2) misalignment of the booster rod pin and the brake light switch; and (3) wire assembly fatigue.the first two conditions were limited to vehicles with adjustable pedals and the latter condition affected vehicles with fixed pedals.ford will instruct owners to bring their vehicles to a dealer to have the brake light switch and associated wiring replaced with a re-designed brake light switch and wiring assembly. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 09/15/2012 | 12500 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that while stopped at a traffic light with the brake pedal depressed the engine began to rev up. the contact heard a growling and rumbling noise coming from the engine. as a result, the contact shifted the vehicle in park and turned the engine off. after restarting the vehicle the failure did not recurred. the failure occurred four different times intermittently. the vehicle was not taken to the dealer. there was a recall under nhtsa campaign id number: 02v266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. the manufacturer was contacted prior to the failure and stated the vehicle was not included in any recall. the vehicle was not repaired. the approximate failure mileage was 12,500. pmb | |||
| 09/15/2012 | 12500 | ||
| Tl- the contact owns a 2002 ford taurus. while stopped at a stop light with the brake pedal depressed the engine began to rev up. the contact heard a growling and rumbling noise coming from the engine. the contact placed the vehicle in park and turned the engine off. after restarting the vehicle the failure did not continue. the failure occurred four different times intermittently. the vehicle was not taken to the dealer for diagnostic testing. there was a recall under nhtsa campaign id number: 02v266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. the manufacturer was contacted prior to the failure and stated the vehicle was not included in any recall. the vehicle was not repaired. the approximate failure mileage was 12,500. da | |||
| 05/11/2012 | 98000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that while traveling 35 mph, the vehicle accelerated unexpectedly. the brakes were depressed but the vehicle failed to stop and crashed into a concrete parking marker. there were no injuries and the police were not contacted. the vehicle was towed to a local repair shop. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 98,000 and the current mileage was 100,000. kmj | |||
| 05/11/2012 | 98000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated while traveling 35 mph the vehicle accelerated unexpectantly the brakes were depressed but failed to stop and the vehicle crashed into concrete parking marker. the crash caused no injuries and the police were not contacted. the vehicle was towed to a local repair shop. the manufacturer was made aware of the failure. the vehicle was repaired. the failure mileage was 98,000 and the current mileage was 100,000. rds | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 08/23/2005 | 9000 | 3 | 01/19/2003 |
| I have a 2002 ford taurus.. starting shaking while driving at 8,500 miles. took it to ford and they stated rotors were warped and replaced them. at approx 18,000 miles they warped again. ford would not cover the warrant so i ended up paying to have them resurfaced. i filed a complaint with the attorney generals office and ended up getting reimbursed for the repair. i'm now at 28,000 miles and they are shot, unable to be resurfaced and must be replaced. needless to say i'm not going to deal with ford any longer and will replace with a higher quality after market product. i have found and exorbanent ammount of other taurus owners online that are having the same problems. i was wondering if you could look into it and the feasability of issueing a recall. the warping is pretty common from what i can see and causes the vehicle to shake violently when attempting to stop , and is extremely bad when stopping from highway speeds | |||
| SERVICE BRAKES, ELECTRIC | |||
| 02/28/2011 | 104000 | ||
| I own a 2002 ford taurus ses sedan with 100,000 miles. recently, the brake warning light illuminated, and i brought it into the ford service department of my local dealership. apparently what happened was a abs/traction control sensor (part number 2c219) burned out. according to the dealership and various online postings in blogs and other areas, this is a very common thing that happens on these cars. i think that ford should take action because they do acknowledge that there is a problem with the design of that module, and their poor design can lead to limited braking capability, the vehicle not performing as it should on slippery surfaces, crashes, injuries, and possibly even death. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/11/2009 | 63000 | ||
| Tl. the contact owns a 2002 ford taurus. the contact stated the contact stated after the three day after the purchasing the contact took the vehicle to be inspected and the inspector notice the rear suspension and the brakes were bad. the contact took the vehicle to a local mechanic to have the brakes replaced as well as the tires. the contact stated the dealer sold a unsafe vehicle that could have caused a crash. while driving 25 mph the contact stated the brakes began to malfunction while driving down a hill. the contact stated the vehicle would not stop and drove through a intersection. the contact crashed the vehicle into a wall causing injuries to her knee and neck. the contact was rush to a hospital and was treated for her injuries. the contact was unable to walk due to the crash. the contact stated the dealer sold a unsafe vehicle that had faulty brakes. the failure mileage was 63,000. jo | |||
| 05/28/2009 | 1 | ||
| Problems with noise front passenger side shuddering sound while driving comes and goes. problem with car running rough engine power decreased, seam like fuel is poor, some malfunction causing problems in traffic. this malfunction always happens on start up and during regular operating during driving. we have to keep letting off the gas and giving gas to try make it run right a hope to have a smooth ride. the popping noise from the front end always happen daily during driving with normal speeds. the front rotors has been changed three times since i owned this vehicle, continuing to have problem with the front end. brake pads always have been changed during these problems. *tr | |||
| 12/20/2009 | 105000 | 1 | |
| In the summer of 2009 my 2002 ford taurus was taken to the shop for brake issues. while there, the car's back springs were found to be broken. to repair this problem new parts were required and subsequently bought and replaced in my car. recently, in the past month my car started to have problems with the suspension again. when i took it in to the shop they told me that the front springs were broken. again new parts were required to fix it. *tr | |||
| 04/25/2008 | 125000 | 1 | |
| When brakes are applied the front end and steering wheel shake. replaced rotors and brake pads and front end alignment. one month later front end and steering wheel shake when brakes are applied. replaced parts again, at least 7 times in the past year and a half. *tr | |||
| 05/01/2009 | 67000 | 1 | |
| I own a 2002 ford taurus and when i took the car in for brake service my mechanic discovered that 3 of 4 coil springs were broken. the left rear spring spun and cut a gouge in a tire with less than 100 miles on it. there is no recall on this item so for replacement of the springs i was socked with a $400 bill. i researched the problem and discovered this has been a problem with these springs for several years. see below associated press tue, oct. 04, 2005 washington - the government is investigating whether the rear coil spring can fracture and punch a hole in the rear tires of some models of the ford taurus and mercury sable, federal auto safety officials said tuesday. the national highway traffic safety administration said it opened a preliminary investigation into the 2000-2001 models of the taurus and sable sedans after receiving 131 complaints about broken coil springs. the inquiry involves about 467,000 vehicles. the taurus was among the best-selling passenger cars in the united states during the two model years. most of the complaints came from northern states where vehicles are often subject to salt corrosion during the winter. about half of the owners who filed complaints said there were punctures in the rear tires because of the broken coil springs. any help would be greatly appreciated. *tr | |||
| 01/05/2007 | 1 | 10/27/2001 | |
| 2002 ford taurus with left coil spring broke. a recall was issued but not on the year the consumer owned.**nar**cc the ball joints were replaced because they were loose and worn. the wheel cylinders were replaced due to them leaking. *jb | |||
| 01/02/2004 | 1 | ||
| While driving 60 mph driver applied the brakes and vehicle skidded uncontrollably. this caused the vehicle to flip over and hit a concrete barrier. both air bags did not deploy. vehicle was totaled.*ak | |||
| 07/30/2002 | 7800 | 1 | |
| When the brakes were applied, there was a burning smell.*jb | |||
| 02/14/2003 | 1 | ||
| The vehicle experienced brake failure, which caused an accident, and the air bags failed to deploy.*jb | |||
| 11/15/2002 | |||
| Consumer states' that the brake pedal and gas pedal are too close. vehicle is equipped with the automatic pedal adjuster. consumer states his foot became stuck under brake pedal resulting in consumer not able to brake. this resulted in a rearend collision. please provide any further information. ts | |||
| 07/31/2002 | |||
| When applying the brakes consumer simultaneous applied the accelerator pedal. dealer has been notified. please provide further information. ts | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 09/28/2007 | 60000 | 1 | 09/01/2001 |
| Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the contact heard a loud noise and the vehicle stopped. the road conditions were normal. the vehicle was towed to the repair shop and the mechanic stated that the passenger side front coil spring failed. the coil spring punctured the tire. the current and failure mileages were 60,000. updated 12/27/07 *lj the dealer stated also repaired the ab sensor assembly. updated 12/12/07 *tr | |||
| 10/06/2006 | 62771 | 1 | 11/10/2004 |
| 2002 ford taurus. loss of brakes due to malfunction in abs system. removed fuse to the abs system and the brakes returned. daughter was on way home from work and went through a red traffic light because there was no brakes at all. good thing late at night and no one to be hit. ford continues to say not a recall problem. *nm | |||
| 11/01/2002 | 5000 | 4 | 06/01/2002 |
| Dt: the contact stated the brakes have not operated properly since purchase. the vehicle will not slow down when the brake pedal is depressed. she must pump the pedal repeatedly, but this does not always work. the rotors and pads have been replaced by the dealership. the dealership was unable to diagnose the cause of the problem. the vehicle has been to an independent repair shop, and they too were unable to diagnose the cause of the problem. also, the contact detected fumes coming from the engine. the vehicle was taken to the same repair shop, and they determined the radiator overflow tank had a crack on the bottom. no repairs have been made. *ak | |||
| 07/27/2004 | 12000 | 1 | |
| I was driving on a 65 mph highway at posted speed. i exited onto a ramp, and applied the brakes. the pedal went to the floor with no braking. the automobile had only 12,000 miles.*ak | |||
| 03/26/2004 | 29950 | 5 | 09/14/2002 |
| During wet/dry conditions, brakes are applied and vehicle fails to stop and continues to roll. this condition is intermittent. *jb | |||
| 1 | 01/02/2002 | ||
| There was no indication that the brakes stopped working untill driver applied the brakes and the pedal went to the floor. *ak | |||
| 07/28/2003 | 1 | ||
| While traveling on the highway and without prior warning brake pedal will go all the way down to the floor. *ak | |||
| 09/14/2002 | 08/01/2002 | ||
| My daughter was pulling into a parking space, she applied the brakes, the car lunged ahead and hit the building. the passenger air bag deployed and not the drivers air bag. she had her seat belt on and hit the steering wheel. i talked to ford and they siad to go through my insurance company.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 04/05/2002 | |||
| Brake problems causing vehicle not to stop.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 1 | |||
| When decelerating from high speed vehicle shimmers. consumer states the problem may be with the front disc brakes, but has not had the vehicle checked by the dealer. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 11/01/2002 | 5000 | 4 | 06/01/2002 |
| Dt: the contact stated the brakes have not operated properly since purchase. the vehicle will not slow down when the brake pedal is depressed. she must pump the pedal repeatedly, but this does not always work. the rotors and pads have been replaced by the dealership. the dealership was unable to diagnose the cause of the problem. the vehicle has been to an independent repair shop, and they too were unable to diagnose the cause of the problem. also, the contact detected fumes coming from the engine. the vehicle was taken to the same repair shop, and they determined the radiator overflow tank had a crack on the bottom. no repairs have been made. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 11/01/2002 | 5000 | 4 | 06/01/2002 |
| Dt: the contact stated the brakes have not operated properly since purchase. the vehicle will not slow down when the brake pedal is depressed. she must pump the pedal repeatedly, but this does not always work. the rotors and pads have been replaced by the dealership. the dealership was unable to diagnose the cause of the problem. the vehicle has been to an independent repair shop, and they too were unable to diagnose the cause of the problem. also, the contact detected fumes coming from the engine. the vehicle was taken to the same repair shop, and they determined the radiator overflow tank had a crack on the bottom. no repairs have been made. *ak | |||
| 11/01/2002 | 11047 | 5 | 08/30/2002 |
| 2002 ford taurus experiencing problems with brake equipment.*mr the vehicle has been serviced four times for brake problems. when the consumer would brake the steering wheel would shimmy and the brakes would pulsate. each time the brake rotors were replaced or resurfaced but they would fail again within a few months. *nm | |||
| 01/09/2004 | 26000 | 3 | 09/14/2002 |
| Brake failure under wet/ drizzly road condition.car continues to roll and will not stop. this has happened three times in the past few months with the most recent on 01-09-04.*ak | |||
| 11/15/2003 | 33000 | 4 | |
| Consumer complained about front brake rotors. the front brake rotors were replaced on four separate occasions, but the problem still occurs.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 06/20/2003 | 44000 | 1 | 10/30/2001 |
| Brake master cylinder defective on vehicle with less than 45,000 miles. obviously defective part and/or installation, since this part should generally last the lifetime of the vehicle.*ak | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 12/01/2005 | 4 | 09/01/2005 | |
| Dt: the contact states there is a nhtsa recall, campaign 02v266000 regarding the brake pedal and linkages. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. no repairs have been made.*ak | |||
| 11/01/2002 | |||
| Consumer advised that when attempting to depress brake or accelerator pedal will depress both simultaneously. this is due to their close proximity in design. mr | |||
| 09/07/2002 | 4 | 05/01/2002 | |
| Depressing brake pedal after removing foot from accelerator, vehicle continues to accelerate. the lower the brake pedal, the faster the accelleration. twice at stop signals i was able to put the car into park; when moved to drive, all was normal. on sept 7, in marietta ga, i was unable to move transmission into park. as the car was moving very fast. from a distance of 40 to 50 feet, car climbed an earthen embankment, over large shrubs. it stopped when top was reached. i was able get into reverse and back down. a service man at the marietta ford dealer said car was driveable. and that this happens all the time as the brake and accelelrator pedals are close. when the damage repaired in st. louis, it was more extensive than the adjustor had estimated. this same problem occurred as i was driving to my home from the repair shop. scary! mr | |||