Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT
1709408/01/200310003184Rattling or clunking noise from the front suspension under normal driving conditions. *tt10/09/2003
1671003/01/200310001950Rattling or clunking noise from the front suspension under normal driving conditions. *tt *jb07/28/2003

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
EA08018FORD MOTOR COMPANY08/28/200806/30/2011Front Suspension Coil Spring Fracture
 To date, odi is aware of 2,401 non-duplicative complaints related to the alleged defect. in addition, odi is aware of 1,411 subject vehicles with one or more warranty claims related to the alleged defect. in total, odi is aware of 3,645 unique subject vehicles that have experienced one or more front suspension coil spring fractures. odi is also aware of four minor crashes related to the alleged defect resulting in one minor injury.with greater than eight years of exposure, a large subject vehicle population and approximately 2,052 reported front tire punctures caused by fractured coil springs (at all speeds), there have been no reported severe crashes, deaths or injuries related to the alleged defect. the real world consequences of these defective coil springs have been a small number of minor control problems that resulted in minor damage; suggesting that the effect of the defect on vehicle control is minor.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted. accordingly, this investigation is closed. the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist. the agency will continue to monitor this issue and will take further action if warranted by the circumstances. see the ea08-018 engineering analysis closing report for more details.
EA08018FORD MOTOR COMPANY08/28/2008FRONT SUSPENSION COIL SPRING FRACTURE
 The office of defects investigation (odi) has received 355 complaints from consumers residing in salt belt states that allege front suspension coil spring fracture in the subject vehicles. (note: for purposes of this investigation, the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).approximately 72% of the complainants allege the broken coil spring punctured the adjacent tire resulting in loss of inflation pressure.odi is aware of 3 alleged crashes related to the alleged defect resulting in one person injured.the subject vehicles are substantially similar to those previously investigated by odi (pe02-080 and pe04-044) and recalled by ford (nhtsa recall no. 04v-332).an engineering analysis has been opened to assess the frequency, scope and safety consequences of the alleged defect.

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
03/09/201348000
 Took car to tire shop for wheel alignment. shop called to us that right rear spring broke at top of coil near the rubber damper. no accident has ever occured with this vehicle. told by shop both rear springs must be replaced for safety purposes. shop and local napa store confirmed that this problem is rampant on older ford taurus models. found online that 99-01 ford taurus has already been recalled for this issue, but not 2002 model. spoke wiith ford today and put them on notice about this problem.
01/31/201394323
 This incident is like the others previously filed. the left front coil spring broke and popped the tire. actually slicing inside the tire. the mechanic said he sees this problem alot. there should be a recall. i had to change both front springs for the safety of the vehicle.
02/23/201390866
 Left front coil spring snapped in two places - approx 3/4 of a coil at the top and approx 1/2 coil at the bottom. sliced tire all the way through the inside sidewall - almost all the way around. also damaged the top mount of the sway bar link. this is my daughter's car. had this occurred at speed on a two-lane highway i shudder to think of the result - the drag would have sent the car immediately into oncoming traffic! as possible background, we had a cold snap recently where the temp got down to single digits. my daughter's taurus was parked beside our garage. there was a sudden loud, metallic bang in the area of her car - sounded almost as if a rock had been thrown at it - but even louder. i went outside to investigate but i couldn't see anything obvious. next time my daughter attempted to drive the car she only got a few feet down the drive when she stopped to alert my wife of a 'horrible grinding noise'. my wife thought it was just rusty brakes due to non-use of the car while she was away at college. when my daughter put it back in gear and pulled out into the street the left front corner collapsed to the ground. i had the car repaired today but now i'm seeing evidence on the internet that these coil springs have been failing and continue to fail even beyond the 1999-2001 models previously recalled. i also have a 2004 sable and a 2007 taurus. how can i not be concerned about a possible spring defect on them as well?? regardless, how can ford be allowed to trivialize our lives with such a glaring risk which can only be mitigated by proactive recall? (it sure would help to know the resolution of prior recall - was it better metal or thicker coil spring?) anyway, please help!
02/10/201375000
 Tl* the contact owns a 2002 ford taurus. the contact stated that while driving 40 mph, the passenger side coil spring fractured and destroyed the front passenger side tire. the contact stated that he ordered a spring and a strut and would personally repair the vehicle. the manufacturer was notified and stated there was no recall and offered no other assistance. the vehicle had not been repaired. the failure and current mileage was 75,000.
02/10/201375000
 Tl- the contact owns a 2002 ford taurus. the contact stated that while driving 40 mph, the passenger side coil spring fractured and destroyed the front passenger side tire. the contact stated that he ordered a spring and a strut and would personally repair the vehicle. the manufacturer was notified and stated there was no recall and offered no other assistance. the vehicle had not been repaired. the failure and current mileage was 75,000. mah
02/03/2013134345
 I have had to replace all the coil springs on my 2002 ford taurus. i was lucky not to be on the highway when the front one broke. i was more or less setting idle when it broke. the spring went through the tire. i have been told other people have had the same problem. ford motor company should have to do something about it.
02/10/201375000
 Tl- the contact owns a 2002 ford taurus. the contact stated while driving 40 mph the passenger side coil spring broke and destroyed the front passenger side tire. the contact stated that he ordered a spring and a strut and would repair the vehicle himself. the manufacturer was notified and stated there was no recall and offered no other assistance. the vehicle had not been repaired. the failure and current mileage was 75,000. dt
02/03/2013134345
 I have had to replace all the coil springs on my 2002 ford taurus. i was lucky not to be on the highway when the front one broke. i was more or less setting idle when it broke. the spring went through the tire. i have been told other people have had the same problem. ford motor company should have to do something about it.
02/06/20131590001
 The vehicle was parked in garage when this incident happens. i heard a loud noise and noticed front driver side tire blew. after i removed the tire i realize the front driver side coil spring fractured and punctured the tire. as i think it is a safety concern i called ford informing this incident. the vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. the vehicle will be repaired in two days. *tr
02/03/2013134345
 I have had to replace all the coil springs on my 2002 ford taurus. i was lucky not to be on the highway when the front one broke. i was more or less setting idle when it broke. the spring went through the tire. i have been told other people have had the same problem. ford motor company should have to do something about it.
02/06/2013159000
 The vehicle was parked in garage when this incident happens. i heard a loud noise and noticed front driver side tire blew. after i removed the tire i realize the front driver side coil spring fractured and punctured the tire. as i think it is a safety concern i called ford informing this incident. the vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. the vehicle will be repaired in two days.
02/03/2013134345
 I have had to replace all the coil springs on my 2002 ford taurus. i was lucky not to be on the highway when the front one broke. i was more or less setting idle when it broke. the spring went through the tire. i have been told other people have had the same problem. ford motor company should have to do something about it.
02/06/2013159000
 The vehicle was parked in garage when this incident happens. i heard a loud noise and noticed front driver side tire blew. after i removed the tire i realize the front driver side coil spring fractured and punctured the tire. as i think it is a safety concern i called ford informing this incident. the vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. the vehicle will be repaired in two days.
01/27/201390000
 Tl* the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic stated that the coil springs fractured and punctured the tire. the mechanic advised that the coil springs, struts and sway bars needed replacing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000.
01/26/2013951161
 Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford customer service representatives [xxx] said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
01/27/201390000
 Tl* the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic stated that the coil springs fractured and punctured the tire. the mechanic advised that the coil springs, struts and sway bars needed replacing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000.
01/26/201395116
 Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford cutomer service representatives tracey brown and rita lott said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair.
01/27/201390000
 Tl - the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic stated that the coil springs fractured and punctured the tire. the mechanic advised that the coil springs, struts and sway bars needed replacing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000. kmj
01/26/201395116
 Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford cutomer service representatives tracey brown and rita lott said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair.
01/27/201390000
 Tl - the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to an independent mechanic for diagnostic testing. the mechanic stated that the coil springs fractured and punctured the tire. the mechanic advised that the coil springs, struts and sway bars needed replacing. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 90,000. kmj
01/26/201395116
 Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford cutomer service representatives tracey brown and rita lott said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair.
01/27/201390000
 Tl - the contact owns a 2002 ford taurus. the contact stated that while reversing at approximately 5 mph, the contact heard his front driver side tire blow out. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was towed to a independent mechanic for a diagnostic testing. the mechanic stated the coil springs were fractured, puncturing the tire and needed to be replaced along with the strut and sway bars. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage and current mileage was 90,000.
01/26/201395116
 Left front coil spring came loose and shredded tire on 2002 ford taurus wagon with 95,116 miles. ford cutomer service representatives tracey brown and rita lott said that this failure was not related to nhtsa recall 04v33200 for defective coil springs on 1999-2001 ford taurus. ford refused to pay for the repair.
01/02/2013160000
 Tl- the contact owns a 2002 ford taurus. the contact stated that while reversing, he heard a loud noise. upon inspection, it was found that the front passenger side coil spring had failed, puncturing the tire. the vehicle was not taken to the dealer. the manufacturer was contacted about the failure. the vehicle was not repaired. the failure and current mileages were 160,000. mh
01/02/2013160000
 Tl - the contact owns a 2002 ford taurus. the contact stated that while reversing out of his residential garage, he heard a loud noise. the contact mentioned that after inspecting the vehicle he noticed that the front passenger side coil spring broke puncturing the tire. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 160,000. pm
12/10/2012126000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving approximately 5 mph, the front driver's side tire had become flat. the contact exited the vehicle and discovered that the tire was shredded. the vehicle was later to towed to an independent mechanic where they advised that the coil springs were fractured, puncturing the tire. the vehicle was repaired. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 126,000. kmj
12/10/2012126000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving approximately 5 mph he noticed that one of his tires were flat. after inspecting the vehicle he saw that the front left tire was shredded. the vehicle was later to towed to an independent mechanic and they advised him that the coil springs fractured, puncturing the tire. the vehicle was repaired for the front left tire and coil spring. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 126,000. tb
12/04/2012109290
 While backing my car out of the driveway, i heard a loud pop, followed by a hissing sound in my front left tire (the drivers side). i thought i ran over a nail and immediately stopped to investigate. seeing just a flat tire i tried pulling back into the driveway to change the tire, however the car would not move. i investigated further and discovered the spring had broken and was impaled in my recently purchased new tire! i hate to think what would have happened if i was driving at highway speeds - i would have lost all control and probably would have had a very serious accident!!! i noted many complaints have been filed and there was a recall on the front springs on ford taursus' ending in 2001. i strongly urge the nhtsa to please extend that recall to include the newer ford taurus' that seem to still experience this extremely dangerous and potentially deadly defect. how many lives have to be lost or property damaged before ford is held responsible? *tr
12/04/2012109290
 While backing my car out of the driveway, i heard a loud pop, followed by a hissing sound in my front left tire (the drivers side). i thought i ran over a nail and immediately stopped to investigate. seeing just a flat tire i tried pulling back into the driveway to change the tire, however the car would not move. i investigated further and discovered the spring had broken and was impaled in my recently purchased new tire! i hate to think what would have happened if i was driving at highway speeds - i would have lost all control and probably would have had a very serious accident!!! i noted many complaints have been filed and there was a recall on the front springs on ford taursus' ending in 2001. i strongly urge the nhtsa to please extend that recall to include the newer ford taurus' that seem to still experience this extremely dangerous and potentially deadly defect. how many lives have to be lost or property damaged before ford is held responsible?
08/01/20121250001
 I was told that my taurus' rear coil springs were broken and could puncture my tire. after noticing that my car was very low in the rear, i took it in to get an estimate. to just fix the back it would be around $800, which is ridiculous for what my car is worth. it is 10 years old and has numerous other problems. after doing some research, i found that this is a common problem in ford cars, and a big problem in taurus'. so much that there was a recall on previous years, but not on the 2002. i have read numerous complaints from other 2002 taurus owners about the same problem, but no remedy from the company. if this is a common problem, why not fix it in all models it affects? i would rather not die in a car crash in order to get my point across to the company about this ongoing problem. regardless of the numerous electrical problems i have had prior, i still considered getting another ford when it was time to buy a new car. however, with this fiasco, i am now absolutely certain i will never buy another ford again, and never positively comment on ford cars. *tr
08/01/2012125000
 I was told that my taurus' rear coil springs were broken and could puncture my tire. after noticing that my car was very low in the rear, i took it in to get an estimate. to just fix the back it would be around $800, which is ridiculous for what my car is worth. it is 10 years old and has numerous other problems. after doing some research, i found that this is a common problem in ford cars, and a big problem in taurus'. so much that there was a recall on previous years, but not on the 2002. i have read numerous complaints from other 2002 taurus owners about the same problem, but no rememdy from the company. if this is a commone problem, why not fix it in all models it affects? i would rather not die in a car crash in order to get my point across to the company about this ongoing problem. regardless of the numerous electrical problems i have had prior, i still considered getting another ford when it was time to buy a new car. however, with this fiasco, i am now absolutely certain i will never buy another ford again, and never positively comment on ford cars.
10/25/2012855411
 Left front spring broke and punctured the tire and a link. *tr
10/25/201285541
 Left front spring broke and punctured the tire and a link.
07/12/20121220001
 I noticed the rear of the car sitting low. upon inspection it was found both rear springs were fractured, and fracture was very near tire. *tr
07/12/2012122000
 I noticed the rear of the car sitting low. upon inspection it was found both rear springs were fractured, and fracture was very near tire.
05/17/2011168000
 Happened while the vehicle was parked in garage; heard a loud sound and suspected the coil spring suspension, since i knew about this problem from previous owner complaints from this website. left coil spring broke and tore a big gash on tire and went flat. called ford dealer in dearborn, mi and they told it was covered as a recall; towed my car out there and they changed their story and told this vin was not covered and 2001 model year was. what a joke. promptly, i towed it out of there (did not want to give them anymore business) and got it replaced outside. cant believe ford does not want to acknowledge this problem even though it is a extremely dangerous situation especially while driving at high speeds and can happen to any of the coils. very bad quality steel used in coil spring and problem seems to be prevalent in salt-belt states. even the tow-truck driver was casual about it saying he is seeing it too often (especially with cars with high miles). ford has lost a possible future customer and switching over to a quality oem from now on. bye bye ford.
06/06/201296700
 I was driving down the road (garden state parkway) and all of suddent, my front right tire got completly flat at full speed. after towing truck came and changed the spare tire on. five minutes later, the front left tire went totally flat. the repair shop told me both front coils failed and needed to be replaced.
04/23/2012130000
 Tl- the contact owns a 2002 ford taurus. while driving approximately 5 mph the contact heard a grinding noise followed by a loud bang. the contact stopped the vehicle and noticed the front driver's side tire was flat. the vehicle was towed to an independent mechanic. the mechanic stated the front drivers side coil spring fractured and had to be replaced. the rear drivers side coil spring had also fractured and was previously replaced during routine maintenance. the vehicle was not repaired. the approximate failure mileage was 130,000. rvk
04/23/2012130000
 Tl- the contact owns a 2002 ford taurus. while driving approximately 5 mph the contact heard a grinding noise followed by a loud bang. the contact stopped the vehicle and noticed the front drivers side tire was flat. the vehicle was towed to an independent mechanic. the mechanic stated the front drivers side coil spring fractured and had to be replaced. the rear drivers side coil spring had also fractured and was previously replaced during routine maintenance. the vehicle was not repaired. the approximate failure mileage was 130,000. rvk
04/23/2012130000
 Tl- the contact owns a 2002 ford taurus. while driving at approximately 5 mph the contact heard a grinding sound followed by a loud bang. the contact stopped the vehicle and noticed the front drivers side tire was flat. the vehicle was towed to an independent mechanic. the mechanic stated the front drivers side coil spring had fractured and would have to be replaced. the rear drivers side coil spring had also fractured and was previously replaced when when taken for routine maintenance. the vehicle was not repaired. the approximate failure mileage was 130,000. da
04/17/201268500
 The vehicle left the driveway and approximately 30 seconds later the front right front spring broke, coming out of its normal position, uncoiling, the sharp endge of the spring contacting the front right tire, ripping an approximate 24 inch trear in the tire causing instant tire deflation. the incident occurred at approximately 25 mph.
03/23/2012100000
 Tl- the contact owns a 2002 ford taurus. while driving approximately 20 mph the contact heard a loud popping sound and noticed the drivers side tire was flat. the contact was unable to control the vehicle and it crashed into a curb. the contact replaced the flat tire with the spare tire. the vehicle was taken to a tire shop where the mechanic stated the front coil spring fractured and had to be replaced. there was a voluntary recall for the failure but the manufacturer stated the vin was not included. the vehicle was not repaired. the approximate failure mileage was 100,000. rvk
03/23/2012100000
 Tl- the contact owns a 2002 ford taurus. while driving at approximately 20 mph the contact heard a loud popping sound and noticed the drivers side tire was flat. the contact was unable to control the vehicle and crashed into a curb. the contact replaced the tire with the spare tire. the vehicle was taken to a tire shop to replace the tire. the mechanic stated the front coil spring had fractured and would have to be replaced. there was a voluntary recall for the failure but the manufacturer stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 100,000. ds
02/29/2012136000
 Tl* the contact owns a 2002 ford taurus. while parked, the contact noticed that the front driver's side tire had become flat. the contact inspected the vehicle and noticed that the front coil spring was fractured and had punctured the tire. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 136,000.
02/29/2012136000
 Tl- the contact owns a 2002 ford taurus. while parked, the contact noticed that the front driver's side tire had become flat. the contact inspected the vehicle and noticed that the front coil spring was fractured and had punctured the tire. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 136,000. kmj
02/29/2012136000
 Tl- the contact owns a 2002 ford taurus. while parked the contact noticed the front drivers side tire was flat. the contact inspected the vehicle and noticed the front coil spring had fractured. the vehicle was not taken to the dealer for diagnostic. the approximate failure mileage was 136,000. ds
02/23/201265000
 Tl* the contact owns a 2002 ford taurus. the contact stated that after getting into her vehicle and starting, she heard a loud noise. after inspecting the vehicle she noticed that the coil springs on the front driver's side were fractured and had punctured the tire. the vehicle was towed to a dealer where they advised her that the vehicle was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 65,000.
02/23/201265000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after getting into her vehicle and starting, she heard a loud noise. after inspecting the vehicle she noticed that the coil springs on the front driver's side were fractured and had punctured the tire. the vehicle was towed to a dealer where they advised her that the vehicle was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vehicle had not been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 65,000. kmj
01/23/2012183000
 Backing out of parking space heard noise and then the right front tire blew out. after removing the tire found that the coil spring had fractured and punctured the tire.
01/01/2012162000
 Tl-the contact owns a 2002 ford taurus. the contact stated that the front passenger side coil spring failed. while reversing, the contact heard a loud noise coming from the front end. the contact inspected the vehicle and noticed that the front passenger side coil spring fractured and pierced the tire. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and current mileages were 162,000. the vin information was not available. sm.
01/02/2012106000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 106,000. sm.
01/01/2012162000
 Tl-the contact owns a 2002 ford taurus. the contact stated that the front passenger side coil spring failed. while reversing, the contact heard a loud noise coming from the front end. the contact inspected the vehicle and noticed that the front passenger side coil spring fractured and pierced the tire. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and current mileages were 162,000. the vin information was not available. sm.
01/02/2012106000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 106,000. sm.
01/01/2012162000
 Tl-the contact owns a 2002 ford taurus. the contact stated that the front passenger side coil spring failed. while reversing, the contact heard a loud noise coming from the front end. the contact inspected the vehicle and noticed that the front passenger side coil spring fractured and pierced the tire. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and current mileages were 162,000. the vin information was not available. sm.
01/02/2012106000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 106,000. sm.
01/01/2012162000
 Tl-the contact owns a 2002 ford taurus. the contact stated the passenger front coil spring failed. while reversing the vehicle front end made a loud noise, the contact inspected the vehicle and found the vehicle passenger front coil broken and punctured the passenger front tire. the vehicle was not taken to the dealer. the vehicle was not repaired. the vin information was not available. the failure and the current mileage was 162,000. li
01/02/2012106000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 106,000. sm.
11/20/201169000
 Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 5 mph when the front driver's side coil spring fractured. the vehicle was taken to an independent mechanic and was repaired. the failure recurred approximately one month later on the front passenger side coil spring. the vehicle was towed to an independent mechanic to be repaired. the manufacturer was not made aware of the failure. the failure mileage was 69,000. the vin was unavailable.
11/20/201169000
 Tl-the contact owns a 2002 ford taurus. the contact stated that the driver was driving approximately 5 mph when the front driver's side coil spring fractured. the vehicle was taken to an independent mechanic and was repaired. the failure recurred approximately one month later on the front passenger side coil spring. the vehicle was towed to an independent mechanic to be repaired. the manufacturer was not made aware of the failure. the failure mileage was 69,000. the vin was unavailable. sm.
12/19/2011120000
 Tl* the contact owns a 2002 ford taurus. the contact stated that the driver front coil spring failed. the contact found that the coil spring had also punctured the front driver side tire. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure and the current mileage was 120,000.
12/19/2011120000
 Tl-the contact owns a 2002 ford taurus. the contact stated that the driver front coil spring failed. the contact found that the coil spring had also punctured the front driver side tire. the manufacturer was made aware of the failure but the vehicle was not repaired. the failure and the current mileage was 120,000. kmj
12/19/201112000
 Tl-the contact owns a 2002 ford taurus. the contact stated the driver front coil spring failed. the contact found that the coil sprig broke, and punctured the tire. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 120,000. li
12/02/2011117000
 Tl- the contact owns a 2002 ford taurus. the vehicle was taken to an independent mechanic for a routine oil change when the contact was made aware that the rear driver and passenger side springs were fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 117,000. kmj
12/02/2011117000
 Tl- the contact owns a 2002 ford taurus. while at an independent mechanic for a routine oil change the contact was made aware the rear driver and passenger side springs were fractured and would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 117,000. ds
01/01/201060000
 Tl* the contact owns a 2002 ford taurus. the contact stated that she heard a loud banging noise while driving 5 mph. upon exiting the vehicle, she noticed that the front driver side coil spring had fractured and pierced the tire. the vehicle was taken to an independent mechanic where three of the four coil springs were replaced. the fourth coil spring fractured approximately two years later. the manufacturer was not made aware of the failure. the failure mileage was 60,000.
01/01/201060000
 Tl- the contact owns a 2002 ford taurus. the contact stated that she heard a loud banging noise while driving 5 mph. upon exiting the vehicle, she noticed that the front driver side coil spring had fractured and pierced the tire. the vehicle was taken to an independent mechanic where three of the four coil springs were replaced. the fourth coil spring fractured approximately two years later. the manufacturer was not made aware of the failure. the failure mileage was 60,000. kmj
01/01/201060000
 Tl-the contact owns a 2002 ford taurus. the contact stated that she heard a loud banging noise while driving 5 mph. upon exiting the vehicle. the contact noticed that the front driver's side coil spring fractured and pierced the tire. the vehicle was taken to an independent mechanic where three of the four coil springs were replaced. the fourth coil spring fractured approximately two years later. the manufacturer was not made aware of the failure. the failure mileage was 60,000. sm.
05/01/2010
 Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was having new tires installed at an independent repair shop when he was informed that both rear coil springs were fractured. the vehicle was in the process of having the coil springs replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown.
05/01/2010
 Tl-the contact owns a 2002 ford taurus. the contact stated that the vehicle was having new tires installed at an independent repair shop when he was informed that both rear coil springs were fractured. the vehicle was in the process of having the coil springs replaced. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was unknown. sm.
09/16/201144526
 Took my car in for an oil change and they showed me that my front passenger coil spring was broken. was told this is a very common issue and is a safety concern because many people have the spring go into their tires.
11/15/2010148000
 I was pulling my wife's car out of the garage when the left front tire blew. i thought it was just a flat till i noticed that the front strut (spring) had broken. i could tell that this happened because of a manufacturing defect (the steel was not heat treated properly). i know this because i spent 40 years in the auto industry as a quality control manager. i took the car into my mechanic and had all four struts replaced at a cost of almost $800.00 this is a true safety defect because my wife travels to work on i-75 at 70 mph and drives 60 miles one way to work. if this happened on the highway, she surely would have flipped over!
05/29/201176000
 Tl*the contact owns a 2002 ford taurus. the contact stated while driving 50 mph the driver side coil spring snapped causing the left tire to pop out. the vehicle was towed to a local mechanic who inspected the vehicle and stated the coil springs were the cause of failure. the coil springs will be replaced by the contact for $300. the dealer informed the contact there was no recall for her vehicle. the manufacturer was not contacted. the failure mileage was 76,000.
05/29/201176000
 Tl-the contact owns a 2002 ford taurus. the contact stated while driving 50 mph the driver side coil spring snapped causing the left tire to pop out. the vehicle was towed to a mechanic shop who inspected the vehicle and stated it was the coil springs. the coil spring will be replaced by the contact at a cost of $300. the dealer was contacted and who informed contact there was no recall for her vehicle. the manufacturer was not contacted. the failure mileage was 76,000...mw
05/27/2011139123
 Car was receiving safety inspection and was noticed that rear coil spring was broke .both rear struts replaced at that time 1-4-10, 119,500 miles. the front driver spring also broke while driving leaving parts on the road on 5-27-11, 139,123 miles. both front stuts were replaced at that time
05/29/201176000
 Tl-the contact owns a 2002 ford taurus. the contact stated while driving 50 mph the driver side coil spring snapped causing the left tire to pop out. the vehicle was towed to a mechanic shop who inspected the vehicle and stated it was the coil springs. the coil spring will be replaced by the contact at a cost of $300. the dealer was contacted and who informed contact there was no recall for her vehicle. the manufacturer was not contacted. the failure mileage was 76,000...mw
05/27/2011139123
 Car was receiving safety inspection and was noticed that rear coil spring was broke .both rear struts replaced at that time 1-4-10, 119,500 miles. the front driver spring also broke while driving leaving parts on the road on 5-27-11, 139,123 miles. both front stuts were replaced at that time
04/25/2011123000
 Tl*the contact owns a 2002 ford taurus. the contact stated while driving 35 mph both front and back coil springs broke. the failure caused the front of the vehicle to fall on the tires. the vehicle was towed to the dealer who repaired the vehicle. the dealer informed him that his year, make and model vehicle does not have any recalls or warranties; therefore, he had to pay for the cost of the repairs. the manufacturer was contacted and offered no assistance. the failure mileage was 123,000.
04/25/2011123000
 Tl-the contact owns a 2002 ford taurus. the contact stated while driving 35 mph both front and back coil springs broke. this caused the front of the vehicle to fall on the tires. the vehicle was towed to the dealer who repaired the failure. the dealer informed him that his year does not have any recalls or warranty; therefore, he had to pay for the cost of the repairs. the manufacturer was contacted and offered no assistance. the failure mileage was 123,000....mw
03/11/2011161000
 Tl-the contact owns a 2002 ford taurus. the contact stated as he started the vehicle the rear driver side coil springs broke. the contact did not contact the dealer. the manufacturer was not contacted. the failure mileage was 161,000...mw
12/04/200985000
 2002 ford taurus four broken springs, punctured tires, no recall on this year car ; plugged heater core, frame rot,
05/09/200860209
 Tl* the contact owns a 2002 ford taurus. while having the vehicle serviced for routine maintenance by an authorized dealer the contact was told that one of the rear coil springs was fractured. both rear coil springs were replaced. approximately seven months later, the failure recurred on the front driver side coil spring. the vehicle was towed to an authorized dealer where both front coil springs were replaced. the failure mileage was 60,209 and the current mileage was 78,767.
05/09/200860209
 Tl-the contact owns a 2002 ford taurus. while having the vehicle serviced for routine maintenance by an authorized dealer the contact was told one of the rear coil springs was fractured. both rear coil springs were replaced. approximately 7 months later the failure recurred on the front driver's side coil spring. the vehicle was towed to an authorized dealer where both front coil springs were replaced. the failure mileage was 60,209 and the current mileage was 78,767. sm.
01/21/201183000
 2002 ford taurus - 83,000 miles broken coil springs front and rear. broken right front coil shredded tire. all four struts and springs replaced. there was a recall on earlier models up to 2001. ford says my taurus was built a month after the end of the recall. i feel this is a serious safety issue. luckily it happened at a low speed.
01/03/2011126682
 While on highway (going slow due to inclement weather) my tire popped and i subsequently learned after towing it that my right front coil spring was broken and turned into the tire destroying it. my left real coil spring was also broken. needed to replace front and rear strut assemblies, alignment and a new tire. my spare was also damaged as i wasn't aware until after driving a short distance on the spare that there was damage to the suspension.
01/02/201165329
 Left front strut spring failed as i was parking the vehicle causing the front tire to blow and locking the steering new strut and spring assy was installed along with a new tire
01/03/2011126682
 While on highway (going slow due to inclement weather) my tire popped and i subsequently learned after towing it that my right front coil spring was broken and turned into the tire destroying it. my left real coil spring was also broken. needed to replace front and rear strut assemblies, alignment and a new tire. my spare was also damaged as i wasn't aware until after driving a short distance on the spare that there was damage to the suspension.
01/02/201165329
 Left front strut spring failed as i was parking the vehicle causing the front tire to blow and locking the steering new strut and spring assy was installed along with a new tire
01/03/2011126682
 While on highway (going slow due to inclement weather) my tire popped and i subsequently learned after towing it that my right front coil spring was broken and turned into the tire destroying it. my left real coil spring was also broken. needed to replace front and rear strut assemblies, alignment and a new tire. my spare was also damaged as i wasn't aware until after driving a short distance on the spare that there was damage to the suspension.
01/02/201165329
 Left front strut spring failed as i was parking the vehicle causing the front tire to blow and locking the steering new strut and spring assy was installed along with a new tire
01/03/2011126682
 While on highway (going slow due to inclement weather) my tire popped and i subsequently learned after towing it that my right front coil spring was broken and turned into the tire destroying it. my left real coil spring was also broken. needed to replace front and rear strut assemblies, alignment and a new tire. my spare was also damaged as i wasn't aware until after driving a short distance on the spare that there was damage to the suspension.
01/02/201165329
 Left front strut spring failed as i was parking the vehicle causing the front tire to blow and locking the steering new strut and spring assy was installed along with a new tire
12/14/201056500
 Tl-the contact owns a 2002 ford taurus. all four coil springs was broken on his vehicle. the right rear and left front tires were blown out by the coil springs. the vehicle was reapried by him. the manufacturer was called who stated there are no recalls and offered no other assistance. the failure mileage was 56,500.-mw
12/12/2010179820
 2002 ford taurus ses front left coil spring snapped while backing up in driveway. sharp end of broken spring gouged tire, causing an immediate flat. ruined tire has been replaced. new coil/strut assemblies will be installed at all four wheels for fear of catastrophe should another spring break while driving at highway speeds! punctured tire and broken spring have been discarded and are unfortunately no longer available.
01/14/2010125000
 Tl-the contact owns a 2002 ford taurus. the front coil springs broke while reversing out of the driveway at 5 mph. the front coil springs snapped and puncture the tires. the vehicle was towed to the dealer who repaired the coil springs and a new tire was purchased. the repairs was not under warranty and cost $543. the manufacturer was called who stated there was not enough complaints to warrant a recall and offered no other assistance. the failure mileage was 125,000 and the current mileage was 130,000...mw
12/14/201056500
 Tl-the contact owns a 2002 ford taurus. all four coil springs was broken on his vehicle. the right rear and left front tires were blown out by the coil springs. the vehicle was reapried by him. the manufacturer was called who stated there are no recalls and offered no other assistance. the failure mileage was 56,500.-mw
12/12/2010179820
 2002 ford taurus ses front left coil spring snapped while backing up in driveway. sharp end of broken spring gouged tire, causing an immediate flat. ruined tire has been replaced. new coil/strut assemblies will be installed at all four wheels for fear of catastrophe should another spring break while driving at highway speeds! punctured tire and broken spring have been discarded and are unfortunately no longer available.
01/14/2010125000
 Tl-the contact owns a 2002 ford taurus. the front coil springs broke while reversing out of the driveway at 5 mph. the front coil springs snapped and puncture the tires. the vehicle was towed to the dealer who repaired the coil springs and a new tire was purchased. the repairs was not under warranty and cost $543. the manufacturer was called who stated there was not enough complaints to warrant a recall and offered no other assistance. the failure mileage was 125,000 and the current mileage was 130,000...mw
12/14/201056500
 Tl-the contact owns a 2002 ford taurus. all four coil springs was broken on his vehicle. the right rear and left front tires were blown out by the coil springs. the vehicle was reapried by him. the manufacturer was called who stated there are no recalls and offered no other assistance. the failure mileage was 56,500.-mw
12/12/2010179820
 2002 ford taurus ses front left coil spring snapped while backing up in driveway. sharp end of broken spring gouged tire, causing an immediate flat. ruined tire has been replaced. new coil/strut assemblies will be installed at all four wheels for fear of catastrophe should another spring break while driving at highway speeds! punctured tire and broken spring have been discarded and are unfortunately no longer available.
01/14/2010125000
 Tl-the contact owns a 2002 ford taurus. the front coil springs broke while reversing out of the driveway at 5 mph. the front coil springs snapped and puncture the tires. the vehicle was towed to the dealer who repaired the coil springs and a new tire was purchased. the repairs was not under warranty and cost $543. the manufacturer was called who stated there was not enough complaints to warrant a recall and offered no other assistance. the failure mileage was 125,000 and the current mileage was 130,000...mw
05/20/2010102000
 About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part!
07/01/201089000
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed he heard a loud pop noise. the vehicle was parked and upon examination he noticed the front drivers side tire was punctured by a broken strut. he also noticed the front passenger side strut as well as both rear struts were broken and rusted through. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 04v332000, suspension:front:springs:coil springs. he replaced all four struts himself. the failure has not recurred. the failure mileage was 89,000 and the current mileage was 90,000. sm.
05/20/2010102000
 About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part!
07/01/201089000
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed he heard a loud pop noise. the vehicle was parked and upon examination he noticed the front drivers side tire was punctured by a broken strut. he also noticed the front passenger side strut as well as both rear struts were broken and rusted through. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 04v332000, suspension:front:springs:coil springs. he replaced all four struts himself. the failure has not recurred. the failure mileage was 89,000 and the current mileage was 90,000. sm.
05/20/2010102000
 About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part!
07/01/201089000
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed he heard a loud pop noise. the vehicle was parked and upon examination he noticed the front drivers side tire was punctured by a broken strut. he also noticed the front passenger side strut as well as both rear struts were broken and rusted through. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 04v332000, suspension:front:springs:coil springs. he replaced all four struts himself. the failure has not recurred. the failure mileage was 89,000 and the current mileage was 90,000. sm.
05/20/2010102000
 About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part!
07/01/201089000
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed he heard a loud pop noise. the vehicle was parked and upon examination he noticed the front drivers side tire was punctured by a broken strut. he also noticed the front passenger side strut as well as both rear struts were broken and rusted through. an authorized dealer was notified and he was informed his vehicle was not included in the recall associated with nhtsa campaign id number 04v332000, suspension:front:springs:coil springs. he replaced all four struts himself. the failure has not recurred. the failure mileage was 89,000 and the current mileage was 90,000. sm.
01/12/200795000
 Over the course of 8 months on three separate occasions, 3 out of 4 factory installed coil springs on my 2002 ford taurus snapped and punctured each corresponding tire. the taurus was purchased and used in michigan for 6 years, then i relocated to florida. within the first month of living in florida is when the springs began to snap one by one. two of the springs broke while my vehicle was in my drive way: 2 of 3 springs snapped while the vehicle was unoccupied in park and 1 occurred when i put the vehicle into reverse. the taurus hadn't moved more than an inch from its parked position when the third spring snapped and punctured my tire. after the first spring snapped, i had it (and the tire) replaced at a vehicle repair shop. a month later when the second spring snapped, i also had that spring and tire replaced at a vehicle repair shop. the third spring snapped about 6 months after the second spring snapped and again i had to have it towed to a repair shop for a new coil and tire. it was at this time- when the third spring was in the shop to be replaced- that i opted to have the fourth and final spring repaired so as to avoid eminent rupture of a fourth tire.
08/16/2010-95000
 Inspection for front end alignment revealed both rear coil spring broken
03/15/200887000
 Tl-the contact owns a 2002 ford taurus. as he was driving at 5mph he smells smoke. he got out of his vehicle and went to check his tires and notice three of the four coil springs on the vehicle fail. he went to the dealer with out the vehicle and inform the dealer of the failure he was told they cannot do anything for him to contact the manufacturer. the manufacturer was call and stated there is no recall on his vehicle and there is nothing they can do. he can get his vehicle repair at his cost save the receipt and if there is a recall he would get reimbursed for the repairs. the failure mileage was 87,000.......mw
06/01/2010150000
 Tl- the contact owns a 2002 ford taurus. while driving at the speeds of 40mph she heard a popping noise when turning. she then got to her destination and noticed that on the driver side coil spring broke. the dealer was contacted and they stated that they will not assisted her with the repairs due to no warranty. there have been no diagnosis and no repairs.the failure and current mileage were 150,000.cv
05/14/201058000
 When i was backing my ford taurus 2002, the driver side front coil spring broke and went through my new tire.
05/23/2010760971
 My 2002 taurus with 76,097 miles that has been garage kept for 7.5 years had the front drivers side coil spring rupture. fortunately it broke when i put it in gear and moved about three inches in my driveway. if i had been driving down the highway, i would have flipped and rolled as i would have had no time to brake. when it broke, it took only about a half second to shred my tire and drop the rim to the ground. the ruptured coil spring put a 5-6 inch gash in my tire and broke the sway bar link. i had to have the vehicle towed to the dealer. the dealer told me that they (ford) knows that there is a problem and they refuse to issue a recall. my service representative also had this happen to his car. i asked the dealer to replace both front springs, broken sway bar link, and struts. when i was leaving the rep told me that i still have two of the same springs in the rear and that i may experience the same problem with one of those, as was his experience too. i also had to buy a new tire. total cost of $989. when i started to research the problem, i noticed that this had happened to so many other people and that there was no recall, i was deeply concerned. i believe that this should be investigated fully as it has the ability to cause loss of life. thank you for your time. *tr
03/06/201081781
 Tl*the contact owns a 2002 ford taurus. the contact stated that as she was driving in reverse at approximately 5 mph, the front end locked up on the driver side breaking the strut assembly spring and the left sway bar link. as a result, the tire on the driver side separated from the vehicle. the vehicle was towed to a local repair shop where the strut assembly spring and the left sway bar link were replaced. the contact called the manufacturer and was informed that the vehicle was outside of the warranty and had no open recalls. the failure mileage was 81,781.
03/06/20101175001
 I have a 2002 ford taurus se v6. the left front spring broke and began to rub the tire. i was only doing about 30 mph at the time on a small road and could pull over in about 300 feet. this car also had two rear springs break about 6 months ago. the car has 117,000 miles on it. i had a 1999 taurus that had a recall that installed a shield around the spring to prevent a spring break from shredding the tire. this is an unsafe design. if i were going highway speeds when this happened, i probably would have been severely injured, possible rollover. *tr
12/24/2009940001
 2002 ford taurus. both rear coil springs broke december 2009 and january 2010.. had to have both coils and struts replaced and stabilizer bar, over $2,000. front one broke and punctured/ruined tire february 2010, requiring a tow to dealer mechanic. luckily the front one broke while in driveway and not while driving. seems a bit too coincidental for 3 to break in such a short time. i don't feel safe, so had the other front one replaced before it snaps. another over $2,000 bill. *tr
02/10/20101310001
 I was driving my ford taurus 2002 and the front left coil spring broke resulting in the broken coil spring puncturing my tire causing it to go immediately flat. this rendered my car immobile, required towing, and replacement of both front coil springs and mounts that hold the coil springs. (cost: $695) so far, this has only happened once, and i really hope it never happens again. i have a portion of the coil spring that broke off from the rest of the coil spring. the remaining spring was kept by the auto repair shop. the portion of the coil spring that i have shows the slightest amount of rusting on the inside of the coil spring. apparently, it does not take much to damage these coil springs. *tr
02/07/2010960001
 I was backing the car out of the garage when i heard the left front tire blow out, after removing the tire i noticed that the coil spring associated with that tire was broken into 2 pieces, with one of the pieces puncturing the tire. the car is a 2002 ford taurus, and the spring has no corrosion or other damages to it at all. thank goodness i wasn't driving down the road when this occurred, i have not done anything yet to fix the car, i was hoping there was some sort of recall notice on it, after searching the internet i noticed that there is no active recall on the 2002, but several hundred people have had the same problem. *tw
12/31/20091030001
 The front right coil spring broke on my 2002 ford taurus, causing my tire to have one side completely sliced off and blow out. upon getting this fixed, the mechanic noticed the back right spring was also broken. i had not had any collisions or anything to cause this. upon searching the web, i discovered that there was a recall on years up to 2001 for ford taurus's on this problem. i believe the recall should be extended to at least 2002. the parts were replaced on both broken springs, but it took 12 days to get it done! *tr
01/15/2010993611
 On jan 15, 2010, my wife pulled out of our driveway to go to work in our 2002 ford taurus sedan. the left front tire went flat immediately. i quickly put on the compact spare tire so she could get to work on time. two days later, the right front tire went flat all of the sudden about a mile from our house. further investigation showed that each of the tires went flat because the coil spring of the front strut on the associated side of the vehicle broke and stabbed the tire. i know it is hard to believe but within two days, the spring on each of the front struts broke. we are very grateful that this happened at a low speed. it could have been deadly if it had been the week before when we were traveling at 65 mph on a trip to des moines. at the time of the breakage, the ford taurus had 99,300 miles on it. i was able to get the car home and plan to replace the front and rear struts myself. since i will do the work myself, the cost of the repairs will be about $1,000.00 dollars, which includes 4 new struts and two new tires. i will not use ford replacement parts, but will use monroe or moog. *tr
01/13/20101403484
 I have a 2002 ford taurus i have had to replace all 4 coil springs due to them breaking. my mechanic told me he has seen this problem over and over in this model of car. the most recent break i had involved the front drivers side coil spring and destroyed a front tire as well fortunately i was not driving fast when this occurred as i'm sure it would have resulted in a more serious end. all 4 springs have been replaced in the last 7 months i do not drive my car wrecklessly. *tr
12/31/20091157001
 I have a 2002 ford taurus. while backing out of the driveway, the left front coil spring broke and ripped apart the whole front tire. the car was undriveable and had to be towed to a garage. i was told by the mechanics that this is a pretty common problem with 2002 taurus and that the front strut assembly had to be replaced on both sides and also sway link installed. total cost for labor, parts and towing was $910.54 plus the cost of a new tire. the mechanic also said that i will need a wheel alignment. the broken coil spring looked brand new and was not rusted. i,m lucky this happened in the driveway and not when the car was being driven 65 mph down the highway. when i called ford motor co. they said that there is no recall on bad coil springs for 2002 ford taurus. i checked the internet and found alot of complaints about broken coil springs on the 2002 taurus and feel this is a safety issue because the broken coil spring will immediately rip apart the front tire and could cause serious injury if traveling on a highway. *tr
11/26/2009700001
 Broken coil springs front and rear on a 2002 ford taurus. resulting in punctured tires in both cases. they broke within 7 months of each other. living in mass. *tr
12/26/2005494171
 Drove car over 110 mi, parked the car, next morning, noted that tire was flat due to broken coil spring. i live in western new york where roads are treated by salt. i was informed by ford dealer that these conditions most likely caused front passenger coil spring to break and puncture the front tire sidewall which was not repairable. (police notified due to alternate parking restriction. vehicle required tow.) *tr
05/10/20091150001
 Both my 1995 and 2002 ford taurus front coil springs snapped in normal conditions while parked. this relates to your ongoing investigation #ea08018. the two repairs cost nearly $2000. i have the '02 broken spring. the first occurrence, i thought was bad luck - the second sent me to your website where i learned more of the history. i hope you can push ford to deal with all the snapped coil springs. it's just shoddy quality control. your online forms allows for the entry of just one of my vehicles. if you want the vin for the older one, let me know. *tr
04/25/20081250001
 When brakes are applied the front end and steering wheel shake. replaced rotors and brake pads and front end alignment. one month later front end and steering wheel shake when brakes are applied. replaced parts again, at least 7 times in the past year and a half. *tr
07/15/20091040001
 The rear coil spring broke on my 2002 ford taurus damaging my tire.
06/22/200965000
 Tl*the contact owns a 2002 ford taurus. while driving 30 mph, the front end of the vehicle collapsed onto the front tire. the driver nearly crashed because she had difficulty maintaining control of the vehicle. the dealer stated that the repair would cost more than $340. the current and failure mileages were 65,000.
06/11/2009850001
 When i got into my 2002 ford taurus ses, i put the car into reverse. i heard a rubbing sound from the front passenger tire. i got out and looked at it and didn't see anything. i got back into the car and put the car into drive. i moved forward a couple of inches and heard the rubbing sound again, followed by a pop. as is turns out, the suspension coil had snapped and the end of the coil was rubbing against the tire. it punctured the tire and rendered the car immobile. the vehicle has not been repaired yet. the estimated repair cost is $1200 to replace both front struts and both tires. this comes less than two months after i had the rear passenger side suspension coil snap, nearly causing an accident. the costs to replace both rear struts and tires was $1148.24. based on complaints i read online, this is a common problem and should be recalled. *tr
11/09/2007728481
 2002 ford taurus, coil springs broke and punctured tire. same as nhtsa action number: pe04044 i have seen several other comments online about the 2002. *tr
11/16/200871000
 Tl*the contact owns a 2002 ford taurus. while the vehicle was idling, the front driver's side coil spring fractured and punctured a hole in the tire. a few months later, the rear coil springs fractured. the vehicle was repaired. the vin was unknown. the failure mileage was 71,000 and current mileage was 81,000.
05/10/20091171981
 Car: 2002 ford taurus ses indecent: exiting driveway and heard loud noise, that shook the car, pulled over and discovered front drivers side spring had broken, in turn hitting tire and and braking sway bar. note:july 15, 2004 | recall id# 15302 hide details recall reasonsuspension:front:springs:coil springs recall datejuly 15, 2004 model affectedtaurus potential units affected 899060 recall summary on certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. a fractured spring could move past the spring seat and contact a front tire. consequence if this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash. remedy dealers will install protective spring shields. in addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. if the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. if either front coil spring fractures, dealers will replace both front springs at no charge to the owner. an interim notice was sent to owners on august 2, 2004. parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. owners should contact ford at 1-800-392-3673. ford motor company 04s17 my car has the same issue, but with the has the plate.*tr
05/01/20091250001
 My fiance was driving southbound on i-75 when the front driver's side coil spring broke, causing damage to sway bar link, tire and strut. this caused her to almost crash into left concrete barrier. vehicle was towed due to it no longer being drivable. a few months back the rear passenger side spring also broke causing us to replace strut mount, strut and spring. *tr
12/30/2008395001
 Went to pull out of my integral garage and a 6 inch piece of the left rear coil spring fell out on the garage floor. *tr
04/08/2009660001
 I own a 2002 ford taurus. i recently had a standard service visit to my local dealer to be told all four of my coil springs were broken. i did find a recall on 99-01 models for the front coil springs, but i find it ironic that my 02 had the same problem. i contacted ford, but they didn't seem concerned. these coils breaking can and have caused tires to puncture. i find this to be highly dangerous if the car is traveling down the high way. *tr
04/01/2009700001
 Pulling out of work parking space, heard what sounded like metal grinding and then my tire went flat. spring had snapped and punctured my tire. before realizing this is what happened, tried to change the tire. had to have a tow to firestone and while working on it they found that when the spring/coil snapped it cut my brake line. total cost is $1200. *tr
03/11/2009720001
 Three weeks ago my daughter at college called to says she was having trouble with the car. it turned out to be a broken rear coil spring. between the ruined tire and repair work the bill came to over $1200. tonight she called to say the front spring on the driver's side had broken and one of the new tires is toast. thank god she wasn't driving down the highway when this happened. *tr
02/10/2009550001
 Left front coil spring broke causing the entire front suspension to break - $1100 repair. two weeks later, the right rear coil spring broke, puncturing the tire and forcing a repair of $400 for coil springs+ $125 for new tire. now (3/3/09) i am told that the rear struts need replaced due to wear (awaiting estimate). this is a 2002 ford taurus with 55,000 miles. i drive 12 miles a day(6 to and 6 from) work. i cannot understand why all of this is happening at the same time. i am loyal to ford, and i love my taurus, but this is not right. *tr
03/02/2009871481
 2002 ford taurus rear drivers side coil spring broke. no tire damage. a little over a year ago front passenger coil spring broke while pulling out of driveway. the tire was destroyed. *tr
07/10/2007900001
 2002 ses ford taurus. front coil springs snapped. summer 2007. after turning vehicle on in garage, place in reverse and heard loud bang and car dropped. the driver side spring coil snapped and punctured tire. had to have towed out of garage. bill was over $700. i have read of all the complaints about this model and year on this issue. i had both front springs/coils replaced. just last night, 2/12/09 while driving 40 mph on smooth surface heard loud noise in rear. same thing, coil snapped shredded tire. car is currently undriveable and i also looked at the other rear coil, which also looks snapped. why is ford not recalling the 2002 model when it is clearly a mechanical defect? i see they have recalled previous years. *tr
01/13/2009652701
 Backed out of driveway, when right rear wheel made transition from driveway, curb, to street, right rear strut coil spring blew apart and punctured inside sidewall of tire. was necessary to replace tire and both rear complete strut assemblies. after hearing of other same instances i investigated the nhtsa site and found hundreds of the same, both front and rear have been submitted for complaints. i have also found that ford had a recall for the very same condition for 1999-2001taurus, recall 04s17 / nhtsa 04v332000. incident occurred on 01/13/2009 65,270 miles. this type of defect could cause serious injury or death - should be a recall on front and rear spring coils. *tr
12/18/20081
 Suspension:front:springs:coil springs on 2002 ford taurus. just before christmas 2008, the front spring blew and shredded the tire. on saturday, february 7, 2009, the back spring blew and shredded the back tire. thankfully, both incidents occurred in a driveway. from reading numerous accounts on the internet, this is a common issue with 2002 ford taurus'. *tr
12/26/2008152000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 35 mph, the vehicle jerked over to the right lane very roughly and almost drove into oncoming traffic. the contact pulled over onto the shoulder and he noticed that the front driver's side spring snapped, which caused a hole in the front driver's side tire. the vehicle was towed to the dealer and they stated that the failure should be included in a recall. nhtsa action number ea08018 (suspension:front:springs:coil springs), date investigation opened august 28, 2008, date investigation closed: open was referenced. the contact believes that the investigation should be closed and a recall should be issued. the vin was unknown. the current and failure mileages were 152,000.
12/24/2008145000
 Tl*the contact owns a 2002 ford taurus station wagon. while driving 20 mph, the vehicle suddenly became difficult to control. the contact smelled rubber and pulled over at a gas station. she noticed that the coil spring on the front driver side tire snapped and punctured the tire. the manufacturer was notified and they stated that there was no recall for the failure; therefore, it could be repaired at the owner's expense. nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs) is identical to the contact's failure, but it only applies to the 1999-2001 models. the failure and current mileages were 145,000.
12/21/20089500001
 The taurus was running great until one morning the right front strut/coil spring gave out, i just replaced the ball joins totaling about $700.00. now i have to find someone to replace the coil. luckily i was not driving and the tire might be able to be saved but if not i have to invest in new tires as well. there were no events leading up to the failure, it was cold outside and the spring gave out, nearly ruining the inside of my tire. after doing some research i found that most ford taurus's have a problem with their struts/springs. there was a recall on a majority of the models leading up to 2003. however, my car a 2002 is not included in the recall. how unfair to seclude a large portion of car owners and make them pay for the damage that realistically was not the consumers fault. *tr
12/15/200790000
 Tl*the contact owns a 2002 ford taurus. the contact stated that water leaks into the vehicle through the windshield, which shortens the circuit in the floorboard. secondly, she discovered that the heating system was inoperative. she has not had the vehicle inspected to determine the cause of the failure. the contact is in the process of notifying the manufacturer in reference to nhtsa campaign id number 03v087000 (visibility:windshield). finally, the contact stated that the front coil spring fractured and caused the ball joints and the front passenger tire to fail. the springs were replaced, but the manufacturer did not provide her with any financial assistance. the failure mileage was 90,000 and current mileage was 101,000.
12/02/2008110000
 Tl*the contact owns a 2002 ford taurus. while driving less than 65 mph, it felt as if the engine were shaking. the highway felt rough to drive on and the coil spring snapped. the contact stated that every bump and groove in the road felt as if the engine were moving around. the vehicle has not been repaired. the failure and current mileages were less than 110,000.
11/24/200890000
 Tl*the contact owns a 2002 ford taurus. while the vehicle was parked on the street, the contact heard an excessively loud noise coming from the vehicle. the vehicle was inspected and it was discovered that the front driver's side tire was flat and the front coil spring failed without warning. the vehicle was towed to an authorized dealer for diagnostic testing. the contact was waiting for the technician to determine the cause of the failure. the vehicle is inoperative and has not been repaired. the vin was unknown. the failure and current mileages were 90,000.
11/17/200888000
 Tl*the contact owns a 2002 ford taurus. while pulling into the driveway at 5 mph, the coil springs on the suspension failed on the front driver's side tire. as a result, the tire flattened due to the coil puncturing the tires. the failure previously occurred two years ago. the vehicle was repaired by a mechanic, but the contact still believes that the vehicle is unsafe to drive. the current and failure mileages were 88,000.
07/12/2006400001
 In 2006, i had a flat rear-driver's side tire. i took it to be repaired at discount tire, in plainfield il. the mechanic promptly told me, after he had affixed the repaired tire, that i had two broken rear springs. he then told me to contact ford, as the taurus had been having problems with that particular problem. i was not in an accident or had any other problem with the car that would cause that to happen. i phoned ford in plano, il. then following day, and was told that my particular vehicle was not covered by ford for that problem. i think that this is a problem that ford should fix, as i have done nothing to cause it! *tr
09/15/2008890001
 Car made clunking noise - sounded like the car was going to fall apart - took it to my mechanic - he informed me that all 4 springs were broken. *tr
03/15/20071
 After today i have replaced all the coil springs my 2002 ford taurus, which i purchased brand new. the first coil spring to go was a rear coil spring, fortunately when it decided to go i was driving on my street. it grazed the rear tire causing a giant rip. the car was still under warranty when this occurred. the second coil (front drivers side) went in march of 2007, it basically blew out my tire, on a busy street. it cause nearly $1500 worth of damage today my car went to a local ford dealership for service (unrelated to the coil springs) and i was told i need to replace two coil springs to the tune of over $700.00. i understand that there have been several complaints of this occurring on the 2002 ford taurus. *tr
06/15/2008750001
 In february, 2008, had both rear springs fixed on my 2002 ford taurus. was told by the garage that this was a common problem for ford but the 2002 was not included in the recall. just today, june 15, 2008, was driving at about 55 mph with my family home from church when it sounded like we ran over a log - my husband checked and the drivers side front spring is busted. *tr
06/03/2008946001
 Drove my car in normal conditions. i heard a rattling noise and when checking it out found the front driver side coil spring had snapped. took it in to have both front coil springs replaced. *tr
04/11/200844483
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at an unknown speed, the contact felt a bump and heard a popping noise when she turned the steering wheel. she discovered that the front driver side tire was flat. she replaced the tire with the spare and went to the tire store. she was informed that the spring strut failed. the vehicle was taken to an auto garage and the spring strut and stabilizer bar were replaced at the cost of $300. the manufacturer added the contact's name to the recall waiting list, but they would be unable to assist. the recall number was unknown. the failure mileage was 44,483.
05/06/2008756241
 Coil springs broke on my 2002 ford taurus. when i called the tow truck company, he stated it was about the sixth taurus he had towed that month with the same, exact problem. when we got to the auto mechanic, he said he fixes these all the time on taurus' and he's very surprised they will not cover it on a recall. i was just researching this on the internet & found hundreds of complaints of the very same issue on 2002 ford taurus'. *tr
02/01/200832930108/20/2002
 We just had to replace both rear coil springs in my 2002 ford taurus with only 32000 miles. do you think when i go to replace this car that i will look for another ford????????????????????i don't think so. *tr
01/22/200865000109/11/2001
 I have a 2002 ford taurus. on the evening of jan. 22, 2008 my wife was leaving work when she heard a loud thump, the front of the vehicle fell downward. she was unable to steer, move forward or reverse. having to move the vehicle, we had it towed to a near by auto repair station where it was than inspected. needing the vehicle asap, the technician called that night to inform us that the drivers front coil spring broke in half and that it was wedge into the wheel. after further inspection he found that the pass front coil spring was also cracked. needing the vehicle, i had them do the repairs which included coil springs, struts, damaged sway bar links, and bearings for a total $ 810.84. when i picked the vehicle up i was told by the tech that the rear springs are also cracked and should be replaced asap. i was told by the local dealer that there was a recall on this matter but only on the 2001. why not the 2002 and what corrections were made? it doesn't seem right that the exact same issue still occurs on the 2002 vehicle. i did contact ford customer service for help paying for these repairs, but was told they could not help me. thank god my wife was not driving on the highway when the spring broke and wedged in the wheel. *tr
12/16/200796958107/02/2007
 Tl*the contact owns a 2002 ford taurus. the contact stated that the front left driver side tire blew. upon inspection, he notice the strut spring punctured the tire. the dealer replaced the left front strut spring. the current and failure mileages were 96,958. the vin, engine size, and number of cylinders were unavailable.
12/20/2007108000305/27/2004
 2002 ford taurus 108,000 miles, broken front left spring 12/10/07, broken right rear spring 12/20/07, upon checking right rear, also checked left rear, broken left rear spring also, appears to have been broken for a long time. replaced front springs and struts-$500 (labor was done by myself), replaced both rear springs ($330) labor done by myself and sway bar links on both sides, $70. *tr
02/18/2007141000109/18/2006
 The 2002 ford taurus began to shake during braking or over speeds of 20 mph. the shaking became worse until three of the five lug studs on the front driver side wheel snapped off. this caused the vehicle to become undrivable. the hub had to be completely removed and the five studs had to be replaced. *jb
01/01/19011
 2002 ford taurus coils broke and punctured the tire and consumer would like reimbursement for repairs. *kb the year before the problem with the coils, the dealer replaced the front stabilizer limb and strut connection. the consumer was informed by the manufacturer that there was no recall on his make and year, therefore, there was no defect. *jb
08/22/200571022210/01/2002
 Dt: the contact stated the hub bearings on the right wheel in the front were bad, had to replace them three times. on 8-22-05 a garage told the contact the wheel was getting ready to fall off. they had not taken it back to the dealer. she heard a noise like a rubbing , grinding sound and the noise got worse. the noise occurred at speeds of 10 mph and above. also the engine light was coming on, and they had to replace the feedback sensor to the engine. *ak the vehicle would stall while being driven. the dealer replaced the fuel tank and pump. the vehicle could not be started. the dealer replaced the battery. two ball joints, one inner tie rod and left side axle shaft were replaced. *nm
05/13/20036
 When applying the brakes to come to a stop vehicle jerked as if it was rear ended. took vehicle to dealership, and was informed by mechanic nothing could be found. *ak
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
12/11/200435340105/26/2003
 Saturday night dec 11, 2004, while driving on route 91 in ct, the car lost steering. the car started to veer right and when my daughter (and 2 small children) tried to steer the wheel just turned and turned with no results. she ended up next to a cement wall, with no damage to the car, after pumping the brakes. they had to crawl out of the window, because of the position of the car, when the tow truck came. a police cruiser stayed behind her until the tow truck got there. i had it towed to the ford dealer that i bought it from. they found it was with the linkage and repaired it. i hate to say it, but i still have a strange feeling when i drive now. i guess that they found a bolt was loose, removed it, checked the threads and reinstalled it. i am so discouraged with this car compared to other fords that i have had. *ak
SUSPENSION - FRONT
07/27/201141000
 On 7/27/11 while driving my 2002 ford taurus which has approx 41000 miles i heard a loud bang from the front of the vehicle.after arriving at my home i discovered that the right hand front coil spring had broken.although i was able to safely drive the vehicle to my house this could have turned into a dangerous situation had the broken spring punctured the tire.
06/17/201180000
 Tl- the contact owns a 2002 ford taurus xl. the contact stated while driving 5 miles per hour making a turn the driver side front coil springs broke, and punctured the drivers side front tire. the vehicle was repaired by a private mechanic. the manufacturer was contacted. the failure mileage was 80,000, and the current mileage was 83,000. rvk
07/27/201141000
 On 7/27/11 while driving my 2002 ford taurus which has approx 41000 miles i heard a loud bang from the front of the vehicle.after arriving at my home i discovered that the right hand front coil spring had broken.although i was able to safely drive the vehicle to my house this could have turned into a dangerous situation had the broken spring punctured the tire.
06/17/201180000
 Tl- the contact owns a 2002 ford taurus xl. the contact stated while driving 5 miles per hour making a turn the driver side front coil springs broke, and punctured the driver side front tire. the vehicle was repaired by a private mechanic. the manufacturer was contacted. the failure mileage was 80,000, and the current was 83,000. rds.
07/27/201141000
 On 7/27/11 while driving my 2002 ford taurus which has approx 41000 miles i heard a loud bang from the front of the vehicle.after arriving at my home i discovered that the right hand front coil spring had broken.although i was able to safely drive the vehicle to my house this could have turned into a dangerous situation had the broken spring punctured the tire.
06/17/201180000
 Tl- the contact owns a 2002 ford taurus xl. the contact stated while driving 5 miles per hour making a turn the driver side front coil springs broke, and punctured the driver side front tire. the vehicle was repaired by a private mechanic. the manufacturer was contacted. the failure mileage was 80,000, and the current was 83,000. rds.
06/27/2011
 We discovered our 2002 taurus in the driveway with a completely flat tire. upon removal of the tire to put on a temp tire we discovered the coil (front passenger) had broken and had punctured the tire (it was actually through the tire and we had to work to get it out of the tire). luckily no one was driving the vehicle at the time.
05/31/201195412
 Broken drivers side coil spring 2002 ford
06/19/2011118000
 Tl-the contact owns a 2002 ford taurus ses. the contacts stated that while driving approximately 25 mph when he heard a loud noise, then the front left side of the vehicle suddenly dropped. the vehicle was then coasted to the side of the road and he noticed that the spring had fractured. the vehicle has not been inspected by a dealer nor repaired. the dealer was then contacted and they advised him that there were no recalls. he then contacted an independent mechanic who advised him that he was aware of the failure and that the spring needed to get replaced. the failure and current mileages were approximately 118,000. tb
05/31/201195412
 Broken drivers side coil spring 2002 ford
06/19/2011118000
 Tl-the contact owns a 2002 ford taurus ses. the contacts stated that while driving approximately 25 mph when he heard a loud noise, then the front left side of the vehicle suddenly dropped. the vehicle was then coasted to the side of the road and he noticed that the spring had fractured. the vehicle has not been inspected by a dealer nor repaired. the dealer was then contacted and they advised him that there were no recalls. he then contacted an independent mechanic who advised him that he was aware of the failure and that the spring needed to get replaced. the failure and current mileages were approximately 118,000. tb
05/31/201195412
 Broken drivers side coil spring 2002 ford
06/19/2011118000
 Tl-the contact owns a 2002 ford taurus ses. the contacts stated that while driving approximately 25 mph when he heard a loud noise, then the front left side of the vehicle suddenly dropped. the vehicle was then coasted to the side of the road and he noticed that the spring had fractured. the vehicle has not been inspected by a dealer nor repaired. the dealer was then contacted and they advised him that there were no recalls. he then contacted an independent mechanic who advised him that he was aware of the failure and that the spring needed to get replaced. the failure and current mileages were approximately 118,000. tb
06/05/201168502
 This morning as i was backing out of my driveway, i heard a grinding sound coming from the front passenger tire. i stopped the car and looked under the car to check for obstructions. i then turned the car around and backed it back into the driveway. i began to pull forward slowly, attempting to determine if the noise was from the brake. at that point the tire blew, and the was a loud pop. upon removing the tire, i was able to see the the coil around the strut had embedded itself into the sidewall of the tire, and tore a ring all the way around. it looks as if i tried to open the tire with a can opener. after removing the strut and the coil, i was able to see that a piece of the coil had snapped off up near the top. after looking at the point of the break, i was able to see that there was no erosion, or rusting. the mechanic who is repairing the strut is quite stunned, as is everyone else who has seen the pictures of the tire, and the coil. apparently something like this happening is quite rare. in fact, they all have said that they have never heard of something like this happening. i am grateful that it did not happen as we were driving on the road. yesterday evening the car was fine, and not making any of the grinding noise at all.
05/27/201172000
 Tl* the contact owns a 2002 ford taurus. the contact stated that the vehicle was started and as he proceeded to drive, the front end of the vehicle dropped and was resting on the tires. he then noticed that both front coil springs were fractured. the vehicle was towed to the dealer who inspected the failure and stated that he would need to replace the broken springs. the coil springs were replaced at the contacts expense and there was no recall for the failure. the manufacturer was contacted who offered no assistance. the failure mileage was 72,000.
05/27/201172000
 Tl-the contact owns a 2002 ford taurus. the contact stated both front coil springs fail on his vehicle. as the vehicle was started and he was getting ready to drive off the front end of the vehicle dropped and was resting on the tires. he then noticed the broken coil springs. the vehicle was towed to the dealer who inspected the failure and stated he has to replaced the broken springs. the coil springs was replaced at a cost of $885. the coil springs was not on warranty or recall. the manufacturer was contacted who informed him there were no recalls or warranty and offered no assistance. the failure mileage was 72,000...mw
05/27/2011148000
 Tl-the contact owns a 2002 ford taurus. the contact stated while driving approximately 5 mph he heard a very loud banging noise. the vehicle was stopped and the contact noticed the front driver's side tire was pierced by the coil spring. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure. the failure and current mileages were 148,000. sm.
05/27/201172000
 Tl-the contact owns a 2002 ford taurus. the contact stated both front coil springs fail on his vehicle. as the vehicle was started and he was getting ready to drive off the front end of the vehicle dropped and was resting on the tires. he then noticed the broken coil springs. the vehicle was towed to the dealer who inspected the failure and stated he has to replaced the broken springs. the coil springs was replaced at a cost of $885. the coil springs was not on warranty or recall. the manufacturer was contacted who informed him there were no recalls or warranty and offered no assistance. the failure mileage was 72,000...mw
05/27/2011148000
 Tl-the contact owns a 2002 ford taurus. the contact stated while driving approximately 5 mph he heard a very loud banging noise. the vehicle was stopped and the contact noticed the front driver's side tire was pierced by the coil spring. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure. the failure and current mileages were 148,000. sm.
05/18/2011100000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 30 mph, the contact heard a loud clanging noise outside of the vehicle. the contact continued driving and upon reaching her residence, she noticed the front passenger side coil spring had completely fractured. the vehicle was taken to an independent mechanic and repaired. the contact planned to notify the manufacturer of the defect. the failure mileage was approximately 100,000.
05/17/201180000
 Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 40 mph when he noticed that the front passenger tire was flat. when inspected, he noticed that the coil springs were fractured and had punctured the tire. the vehicle was not driveable and was towed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that he was not included in any recalls and would provide any assistance. the failure and current mileages were approximately 80,000.
05/18/2011100000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 30 mph, the contact heard a loud clunking noise outside of the vehicle. the contact continued driving and upon reaching her residence, she noticed the front passenger side coil spring completely fractured. the vehicle was taken to an independent mechanic and repaired. the contact planned to notify the manufacturer of the defect. the failure mileage was approximately 100,000. js
05/17/201180000
 Tl* the contact owns a 2002 ford taurus. the contact was driving approximately 40 mph when he noticed that the front passenger tire was flat. when inspected, he noticed that the coil springs were fractured and had punctured the tire. the vehicle was not driveable and was towed. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that he was not included in any recalls and would provide any assistance. the failure and current mileages were approximately 80,000.
05/17/2011132437
 Broken left front coil spring while driving at 35 mph which resulted in damage to the left front tire as well as other suspension and drive axle components. this is similar to the current investigation nhtsa ea08-018. no injuries or crash resulted.
05/18/2011100000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 30 mph, the contact heard a loud clunking noise outside of the vehicle. the contact continued driving and upon reaching her residence, she noticed the front passenger side coil spring completely fractured. the vehicle was taken to an independent mechanic and repaired. the contact planned to notify the manufacturer of the defect. the failure mileage was approximately 100,000. js
05/17/201180000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving approximately 40 mph when he noticed that he had a flat on the front passenger side. when inspected he noticed that the coil springs had fractured the tire. the vehicle was towed and has not been inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that he was not included in any recalls. the failure and current mileages were approximately 80,000. tb
05/17/2011132437
 Broken left front coil spring while driving at 35 mph which resulted in damage to the left front tire as well as other suspension and drive axle components. this is similar to the current investigation nhtsa ea08-018. no injuries or crash resulted.
05/17/201180000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving approximately 40 mph when he noticed that he had a flat on the front passenger side. when inspected he noticed that the coil springs had fractured the tire. the vehicle was towed and has not been inspected by a dealer nor repaired. the manufacturer was contacted and they advised him that he was not included in any recalls. the failure and current mileages were approximately 80,000. tb
05/17/2011132437
 Broken left front coil spring while driving at 35 mph which resulted in damage to the left front tire as well as other suspension and drive axle components. this is similar to the current investigation nhtsa ea08-018. no injuries or crash resulted.
12/16/201076000
 Tl*the contact owns a 2002 ford taurus. the contact stated that after purchasing 4 new tires he noticed that while driving the front drivers side became flat. the vehicle was towed to a tire dealer who advised him that the front coil springs had punctured the tire causing the flat. the front drivers side coil spring was repaired. the manufacturer was contacted and advised him that there were no recalls on his vehicle. the failure mileage was approximately 76,000.
05/16/201192000
 The front drivers sid spring broke and punctured the tire on my 2002 ford taurus. it was parked in my driveway and when i went to drive it failed. i have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. there is a defect investigation going on. please reference nhtsa action number : ea08018. mine is the exact issue.
05/17/2011132437
 Broken left front coil spring while driving at 35 mph which resulted in damage to the left front tire as well as other suspension and drive axle components. this is similar to the current investigation nhtsa ea08-018. no injuries or crash resulted.
12/16/201076000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after purchasing 4 new tires and then driving off he noticed that the front drivers side had flattened. the vehicle was then towed to a tire dealer and they advised him that the front coil springs had punctured the tire causing the flat. the vehicle was repaired for the front drivers side coil spring. the manufacturer was contacted and they advised him that there were no recalls on his vehicle. the failure mileage was approximately 76,000. tb
05/16/201192000
 The front drivers sid spring broke and punctured the tire on my 2002 ford taurus. it was parked in my driveway and when i went to drive it failed. i have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. there is a defect investigation going on. please reference nhtsa action number : ea08018. mine is the exact issue.
12/16/201076000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after purchasing 4 new tires and then driving off he noticed that the front drivers side had flattened. the vehicle was then towed to a tire dealer and they advised him that the front coil springs had punctured the tire causing the flat. the vehicle was repaired for the front drivers side coil spring. the manufacturer was contacted and they advised him that there were no recalls on his vehicle. the failure mileage was approximately 76,000. tb
05/16/201192000
 The front drivers sid spring broke and punctured the tire on my 2002 ford taurus. it was parked in my driveway and when i went to drive it failed. i have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. there is a defect investigation going on. please reference nhtsa action number : ea08018. mine is the exact issue.
05/08/201198000
 The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. there was no rust of any kind around it. the strut assembly was the original one form the ford factory. i saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. i wonder why newer models were not included if the issue was never resolved.
12/16/201076000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after purchasing 4 new tires and then driving off he noticed that the front drivers side had flattened. the vehicle was then towed to a tire dealer and they advised him that the front coil springs had punctured the tire causing the flat. the vehicle was repaired for the front drivers side coil spring. the manufacturer was contacted and they advised him that there were no recalls on his vehicle. the failure mileage was approximately 76,000. tb
05/16/201192000
 The front drivers sid spring broke and punctured the tire on my 2002 ford taurus. it was parked in my driveway and when i went to drive it failed. i have seen on forums that this has been an issue with other people and ford had recalls until 2001 for the exact issue. there is a defect investigation going on. please reference nhtsa action number : ea08018. mine is the exact issue.
05/08/201198000
 The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. there was no rust of any kind around it. the strut assembly was the original one form the ford factory. i saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. i wonder why newer models were not included if the issue was never resolved.
05/09/201160000
 Tl* the contact owns a 2002 ford taurus. the contact stated that she was driving at low speeds and thought she hit something. after inspecting the vehicle she noticed that there was a flat tire. the vehicle was towed to the dealer and they advised her that the front passenger side coil spring would need to be replaced. the vehicle was repaired for the front passenger side coil springs. in addition, after taking the vehicle through inspection they advised her that front end links would also need to be replaced. the vehicle was repaired for the front end links. the failure mileage was approximately 60,000.
05/08/201198000
 The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. there was no rust of any kind around it. the strut assembly was the original one form the ford factory. i saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. i wonder why newer models were not included if the issue was never resolved.
05/09/201160000
 Tl* the contact owns a 2002 ford taurus. the contact stated that she was driving at low speeds and thought she hit something. after inspecting the vehicle she noticed that there was a flat tire. the vehicle was towed to the dealer and they advised her that the front passenger side coil spring would need to be replaced. the vehicle was repaired for the front passenger side coil springs. in addition, after taking the vehicle through inspection they advised her that front end links would also need to be replaced. the vehicle was repaired for the front end links. the failure mileage was approximately 60,000.
05/09/2011
 Driver front coil spring snapped and punctured tire. had to replace both fronts. rears had snapped as well. replaced them too.
05/08/201198000
 The spring of the front strut assembly on my 2002 ford taurus broke in half while driving the car. there was no rust of any kind around it. the strut assembly was the original one form the ford factory. i saw online that this is a common and extremely dangerous issue for which ford issued a recall that goes up to 2001 models. i wonder why newer models were not included if the issue was never resolved.
05/09/201160000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving at low speeds she thought she had hit something. after inspecting the vehicle she noticed that she had a flat tire. the vehicle was towed to the dealer and they advised her that front passenger side coil springs needed to be replaced. the vehicle was repaired for the front passenger side coil springs. in addition, after taking the vehicle through inspection they advised her that front end links needed to be replaced. the vehicle was repaired for the front end links. the failure mileage was approximately 60,000. tb
05/09/2011
 Driver front coil spring snapped and punctured tire. had to replace both fronts. rears had snapped as well. replaced them too.
05/09/201160000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving at low speeds she thought she had hit something. after inspecting the vehicle she noticed that she had a flat tire. the vehicle was towed to the dealer and they advised her that front passenger side coil springs needed to be replaced. the vehicle was repaired for the front passenger side coil springs. in addition, after taking the vehicle through inspection they advised her that front end links needed to be replaced. the vehicle was repaired for the front end links. the failure mileage was approximately 60,000. tb
05/09/2011
 Driver front coil spring snapped and punctured tire. had to replace both fronts. rears had snapped as well. replaced them too.
05/02/201165000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 38 mph, the contact stated that the front driver side coil spring fractured. the contact did not inform the dealer; however, the manufacturer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the vehicle had not been repaired. the current and failure mileages were 65,000. bw
04/27/201181000
 Driving veh on road,front spring busted, causing damage to tire+possible damage to other parts of vehicle in that area. had to replace strut and springs, and of course it is highly recommended that both front struts + springs be replaced.veh is 2002 ford taurus---ford did recall for exact problem-but only for 1998,1999,2000,+2001 years.
04/25/201179000
 Tl*the contact owns a 2002 ford taurus. the contact stated that while leaving the driveway he heard a loud noise and pulled to the side of the road. he then looked at the front drivers side and didn't see anything. when he entered the vehicle and drove a few more feet the noise recurred. he decided to place the spare tire on the vehicle and noticed that a wire was fractured that had punctured the tire. the vehicle was inspected by a independent mechanic who advised him that the coil springs fractured. the vehicle was not repaired. the failure and current mileages were approximately 79,000.
04/25/201179000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while leaving the driveway he heard a loud noise and pulled to the side of the road. he then looked at the front drivers side and didnt see anything. he got back into the vehicle and drove a few more feet and heard the same noise. when he checked again he decided toi change and put on the spare tire, he then noticed that a wire was fractured and had punctured the tire. the vehicle was then inspected by a independent mechanic and they advised him that the coil springs had fractured. the vehicle has not been repaired. the failure and current mileages were approximately 79,000. tb
04/25/2011140000
 Just starting backing up and heard and loud sound and then the tire went flat. tried to change the tire but could not get it off. i found that the spring had broke and went through the tire. called aaa and they said this was common with the2002 taurus and that i was lucky it happen while i was not driving on the road. very dangerous problem that needs to be addressed before people get killed.
04/25/201179000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while leaving the driveway he heard a loud noise and pulled to the side of the road. he then looked at the front drivers side and didnt see anything. he got back into the vehicle and drove a few more feet and heard the same noise. when he checked again he decided toi change and put on the spare tire, he then noticed that a wire was fractured and had punctured the tire. the vehicle was then inspected by a independent mechanic and they advised him that the coil springs had fractured. the vehicle has not been repaired. the failure and current mileages were approximately 79,000. tb
04/25/2011140000
 Just starting backing up and heard and loud sound and then the tire went flat. tried to change the tire but could not get it off. i found that the spring had broke and went through the tire. called aaa and they said this was common with the2002 taurus and that i was lucky it happen while i was not driving on the road. very dangerous problem that needs to be addressed before people get killed.
02/08/201068888
 2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediatly cut entire inside diameter of car tire. car immediatly pulled hard to the right and was not driveable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford tarus.
04/04/201157889
 Tl- the contact owns a 2002 ford tauraus. the contact noticed that the front left coil spring had fractured causing his tire to deflat. the vehicle was taken to the dealer where they replaced both right and left front coil springs. the contact did not inform the manufacturer. the failure mileage was 57,889. bw
11/21/200871000
 Tl* the contact owns a 2002 ford taurus. the contact stated that while driving, the front coil spring suddenly fractured and punctured the front tire. the failure recurred twice and the vehicle was repaired by a local dealer the first failure. the vehicle was not repaired for the second failure. the contact called the manufacturer in reference to an unknown related manufacturer recall but was informed that the vehicle was not included. the current mileage was 121,200 and the failure mileage was approximately 71,000.
04/02/201175000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 60 mph, the contact heard a loud noise when she noticed that the front coil spring had fractured, causing the tire to blow out. she notified aaa, who towed the vehicle to a ford dealer. the dealer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the contact did not inform the manufacturer nor was the vehicle repaired. the failure mileage was 75,000.
11/21/200871000
 Tl* the contact owns a 2002 ford taurus. the contact stated that while driving, the front coil spring suddenly fractured and punctured the front tire. the failure recurred twice and the vehicle was repaired by a local dealer the first failure. the vehicle was not repaired for the second failure. the contact called the manufacturer in reference to an unknown related manufacturer recall but was informed that the vehicle was not included. the current mileage was 121,200 and the failure mileage was approximately 71,000.
04/02/201175000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 60 mph, the contact heard a loud noise when she noticed that the front coil spring had fractured, causing the tire to blow out. she notified aaa, who towed the vehicle to a ford dealer. the dealer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the contact did not inform the manufacturer nor was the vehicle repaired. the failure mileage was 75,000.
11/21/200871000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while driving, the front coil spring suddenly broke and punctured the front tire. the failure occurred twice. the vehicle was repaired by a local dealer the first time. the vehicle had not been repaired for the second failure. the contact called the manufacturer in reference to a related recall (not on the nhtsa site) but was informed that the vehicle was not included. the current mileage was 121,200. the failure mileage was approximately 71,000-bk
03/30/2011102000
 Tl- the contact owns a 2002 ford taurus. while driving approximately 10 mph the contact noticed there was dust coming up from the front passenger side and noticed the tire was flat. the vehicle was towed to the dealer where the technicians stated the front coil spring needed to be replaced and had caused the damage to the tire. the technicians stated both driver and passenger side coil springs should be replaced. the vehicle was not repaired. the manufacturer was contacted and stated there was no recall for the vehicle and could not provide assistance. the vin was unavailable. the approximate failure mileage was 102,000. ds
04/02/201175000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 60 mph, the contact heard a loud noise when she noticed that the front coil spring had fractured, causing the tire to blow out. she notified aaa, who towed the vehicle to a ford dealer. the dealer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the contact did not inform the manufacturer nor was the vehicle repaired. the failure mileage was 75,000.
09/01/200935000
 Tl- the contact owns a 2002 ford taurus. while in reverse the contact attempted to apply pressure to the accelerator pressure. the vehicle would not accelerate. the contact noticed the front drivers side tire was flat. the vehicle was towed to the dealer. the technicians stated the front drivers side coil spring and the tire needed to be replaced. the technician stated the coil spring had caused the flat tire. the vehicle was repaired. the approximate failure mileage was 35,000. ds
03/08/2011
 Tl* the contact owns a 2002 ford taurus. the contact stated that there was an abnormal squeaking and low growl from the front end of the vehicle. the contact believed that the failure was caused by a faulty coil spring that would eventually fail. the vehicle was not inspected or repaired. the current and failure mileage was unknown.
03/26/2011145000
 Tl-the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in the driveway, and suddenly heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring. the vehicle had not been diagnosed or repaired. the failure mileage approximately 145,000. js
03/08/2011
 Tl-the contact owns a 2002 ford taurus. the contact stated that there was a squeaking, moaning noise from the front end. the contact believed that the failure was caused by a faulty coil spring that would eventually break. the vehicle had not been inspected or repaired. the current and failure mileages were unknown-bk
03/26/2011145000
 Tl-the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in the driveway, and suddenly heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring. the vehicle had not been diagnosed or repaired. the failure mileage approximately 145,000. js
03/08/2011
 Tl-the contact owns a 2002 ford taurus. the contact stated that there was a squeaking, moaning noise from the front end. the contact believed that the failure was caused by a faulty coil spring that would eventually break. the vehicle had not been inspected or repaired. the current and failure mileages were unknown-bk
03/26/2011145000
 Tl-the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in the driveway, and suddenly heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring. the vehicle had not been diagnosed or repaired. the failure mileage approximately 145,000. js
03/08/2011
 Tl-the contact owns a 2002 ford taurus. the contact stated that there was a squeaking, moaning noise from the front end. the contact believed that the failure was caused by a faulty coil spring that would eventually break. the vehicle had not been inspected or repaired. the current and failure mileages were unknown-bk
03/26/2011145000
 Tl-the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in the driveway, and suddenly heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring. the vehicle had not been diagnosed or repaired. the failure mileage approximately 145,000. js
03/17/2011120000
 This winter i had my right frond strut spring break as i was backing out of my driveway and the spring went right through my tire. the noise sounded like an explosion and scared me to death! my husband got the spring and strut repaired and purchased a new tire. i thought this was an isolated problem until i walked out today and sat in my car to go to work. i had not turned the car on, or even touched the steering wheel and again i heard the same loud noise and now the spring on the left side broke. i am also going to check the back tires because my car sits at a funny angle and i would guess tha the spring on the left rear is about to break.
03/16/201190000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed a loud popping noise was heard. the driver exited the vehicle and noticed the front driver's side tire was flat. the driver removed the front driver's side tire and notice the front driver's side coil spring was fractured and pierced the tire. a spare tire was installed and the vehicle was in the process of having the failure diagnosed by an authorized dealer. the failure and current mileages were 90,000. sm.
03/17/2011120000
 This winter i had my right frond strut spring break as i was backing out of my driveway and the spring went right through my tire. the noise sounded like an explosion and scared me to death! my husband got the spring and strut repaired and purchased a new tire. i thought this was an isolated problem until i walked out today and sat in my car to go to work. i had not turned the car on, or even touched the steering wheel and again i heard the same loud noise and now the spring on the left side broke. i am also going to check the back tires because my car sits at a funny angle and i would guess tha the spring on the left rear is about to break.
03/16/201190000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed a loud popping noise was heard. the driver exited the vehicle and noticed the front driver's side tire was flat. the driver removed the front driver's side tire and notice the front driver's side coil spring was fractured and pierced the tire. a spare tire was installed and the vehicle was in the process of having the failure diagnosed by an authorized dealer. the failure and current mileages were 90,000. sm.
03/17/2011120000
 This winter i had my right frond strut spring break as i was backing out of my driveway and the spring went right through my tire. the noise sounded like an explosion and scared me to death! my husband got the spring and strut repaired and purchased a new tire. i thought this was an isolated problem until i walked out today and sat in my car to go to work. i had not turned the car on, or even touched the steering wheel and again i heard the same loud noise and now the spring on the left side broke. i am also going to check the back tires because my car sits at a funny angle and i would guess tha the spring on the left rear is about to break.
03/16/201190000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed a loud popping noise was heard. the driver exited the vehicle and noticed the front driver's side tire was flat. the driver removed the front driver's side tire and notice the front driver's side coil spring was fractured and pierced the tire. a spare tire was installed and the vehicle was in the process of having the failure diagnosed by an authorized dealer. the failure and current mileages were 90,000. sm.
05/04/200839328
 I initially noticed a metal-on-metal grinding sound when i drove over bumps in the road (like my shocks were bad). i had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. he also said he was surprised the front tire hadn't blown out. he advised that i have both front springs replaced at the same time, which i did.
02/02/201178000
 Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. the vehicle was repaired and the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contacts year vehicle was not included in the recall. the failure mileage was approximately 78,000.
05/04/200839328
 I initially noticed a metal-on-metal grinding sound when i drove over bumps in the road (like my shocks were bad). i had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. he also said he was surprised the front tire hadn't blown out. he advised that i have both front springs replaced at the same time, which i did.
02/02/201178000
 Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. the vehicle was repaired and the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contacts year vehicle was not included in the recall. the failure mileage was approximately 78,000.
05/04/200839328
 I initially noticed a metal-on-metal grinding sound when i drove over bumps in the road (like my shocks were bad). i had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. he also said he was surprised the front tire hadn't blown out. he advised that i have both front springs replaced at the same time, which i did.
02/02/201178000
 Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. the vehicle was repaired and the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contacts year vehicle was not included in the recall. the failure mileage was approximately 78,000.
05/04/200839328
 I initially noticed a metal-on-metal grinding sound when i drove over bumps in the road (like my shocks were bad). i had the 2002 taurus examined at my ford dealer, and the mechanic said one of the front coil springs was bad. he also said he was surprised the front tire hadn't blown out. he advised that i have both front springs replaced at the same time, which i did.
02/02/201178000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both coil springs fractured due to severe corrosion. in addiiton; both rear coil springs fractured. the vehicle was repaired; the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vin was not included in the recall. the failure mileage was approximately 78,000. js
01/10/201161000
 My,2002 ford taurusfound front driver side coil just snapped and tore up the wheel.luckily it happened while backing out of driveway.checked and found there was a recall for up toaugust 2001 .also, seen on line when searching recalls that others have had this happen to them on same 2002 taurus.if this happens while driving it would be like a blow out and how many could be hurt or killed!
02/23/201180000
 On 23 febrauary 2011 i put my 2002 ford taurus in reverse on my carport, and i heard a loud bang noise.the car lurched to the left a made a loud thud sound hitting hard on the carport floor. i turned the engine off and got out to see what had happened. the left fornt coil spring had broke and was thrust into the left tire. also, the spring hit the top of the nylon stablelizer breaking part of the top and throwing the cover of the ball joint on the floor.
01/10/201161000
 My,2002 ford taurusfound front driver side coil just snapped and tore up the wheel.luckily it happened while backing out of driveway.checked and found there was a recall for up toaugust 2001 .also, seen on line when searching recalls that others have had this happen to them on same 2002 taurus.if this happens while driving it would be like a blow out and how many could be hurt or killed!
02/23/201180000
 On 23 febrauary 2011 i put my 2002 ford taurus in reverse on my carport, and i heard a loud bang noise.the car lurched to the left a made a loud thud sound hitting hard on the carport floor. i turned the engine off and got out to see what had happened. the left fornt coil spring had broke and was thrust into the left tire. also, the spring hit the top of the nylon stablelizer breaking part of the top and throwing the cover of the ball joint on the floor.
01/10/201161000
 My,2002 ford taurusfound front driver side coil just snapped and tore up the wheel.luckily it happened while backing out of driveway.checked and found there was a recall for up toaugust 2001 .also, seen on line when searching recalls that others have had this happen to them on same 2002 taurus.if this happens while driving it would be like a blow out and how many could be hurt or killed!
02/23/201180000
 On 23 febrauary 2011 i put my 2002 ford taurus in reverse on my carport, and i heard a loud bang noise.the car lurched to the left a made a loud thud sound hitting hard on the carport floor. i turned the engine off and got out to see what had happened. the left fornt coil spring had broke and was thrust into the left tire. also, the spring hit the top of the nylon stablelizer breaking part of the top and throwing the cover of the ball joint on the floor.
01/10/201161000
 My,2002 ford taurusfound front driver side coil just snapped and tore up the wheel.luckily it happened while backing out of driveway.checked and found there was a recall for up toaugust 2001 .also, seen on line when searching recalls that others have had this happen to them on same 2002 taurus.if this happens while driving it would be like a blow out and how many could be hurt or killed!
02/23/201180000
 On 23 febrauary 2011 i put my 2002 ford taurus in reverse on my carport, and i heard a loud bang noise.the car lurched to the left a made a loud thud sound hitting hard on the carport floor. i turned the engine off and got out to see what had happened. the left fornt coil spring had broke and was thrust into the left tire. also, the spring hit the top of the nylon stablelizer breaking part of the top and throwing the cover of the ball joint on the floor.
02/22/201177518
 02 tuarus ses front left coil spring cracked.
02/04/2011124368
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed a loud popping noise was heard. the vehicle was stopped and the contact noticed the front driver's side tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where the contact was told the front driver's side coil spring pierced the tire. the vehicle was repaired. the failure mileage was 124,368 and the current mileage was 124,668. sm.
02/22/201177518
 02 tuarus ses front left coil spring cracked.
02/04/2011124368
 Tl-the contact owns a 2002 ford taurus. while reversing at an unknown low speed a loud popping noise was heard. the vehicle was stopped and the contact noticed the front driver's side tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where the contact was told the front driver's side coil spring pierced the tire. the vehicle was repaired. the failure mileage was 124,368 and the current mileage was 124,668. sm.
02/15/201190000
 Tl- the contact owns a 2002 ford taurus. the contact stated the front left coil spring broke while they were traveling 65 mph. the contact stated the tire did not blow and they were able to pull the vehicle to the side of the road. the vehicle was towed to the contacts home were they were able to see that the coil spring was broken. the vin was unknown. the failure mileage and current mileages were 90,000.rl
02/03/2011134000
 Tl- the contact owns a 2002 ford taurus. the contact noticed that the front driver side coil spring was broken and the two rear coil springs were cracked similar to nhsta campaign id number: 04v332000 ( suspension:front:springs:coil springs). the dealer was notified who informed the contact that his vin was not included in the previous recall. the vehicle had not been repaired. the current and failure mileages were 134,000. bw
02/01/201194000
 Tl-the contact owns a 2002 ford taurus wagon. the contact stated that the coil spring on the front drivers side tire had fractured while he was in his driveway. the vehicle was inspected by a dealer who informed the contact that he needed to replace the the front drivers side coil spring. also advised him that the coil spring was not wrapped in metal when it needed to be and this was a known issue. the vehicle has not been repaired. the failure mileage was approximately 94,000. the vin was unavailable. tb
02/03/2011134000
 Tl- the contact owns a 2002 ford taurus. the contact noticed that the front driver side coil spring was broken and the two rear coil springs were cracked similar to nhsta campaign id number: 04v332000 ( suspension:front:springs:coil springs). the dealer was notified who informed the contact that his vin was not included in the previous recall. the vehicle had not been repaired. the current and failure mileages were 134,000. bw
02/01/201194000
 Tl-the contact owns a 2002 ford taurus wagon. the contact stated that the coil spring on the front drivers side tire had fractured while he was in his driveway. the vehicle was inspected by a dealer who informed the contact that he needed to replace the the front drivers side coil spring. also advised him that the coil spring was not wrapped in metal when it needed to be and this was a known issue. the vehicle has not been repaired. the failure mileage was approximately 94,000. the vin was unavailable. tb
02/02/2011140000
 While driving my 2002 ford taurus, a loud mechanical snap was heard, followed (about two seconds later) by blowout of the left front tire. the car swerved out of it's lane, into a snow bank on the side of the road (we had 10 of snow that day). when the tow truck lifted the car, i saw that the left front coil spring had snapped, and the metal had punctured the inside wall of the tire. there were no injuries. the car was taken to atchinson ford, belleville, mi, where it will be evaluated in the morning.
02/03/2011134000
 Tl- the contact owns a 2002 ford taurus. the contact noticed that the front driver side coil spring was broken and the two rear coil springs were cracked similar to nhsta campaign id number: 04v332000 ( suspension:front:springs:coil springs). the dealer was notified who informed the contact that his vin was not included in the previous recall. the vehicle had not been repaired. the current and failure mileages were 134,000. bw
02/01/201194000
 Tl-the contact owns a 2002 ford taurus wagon. the contact stated that the coil spring on the front drivers side tire had fractured while he was in his driveway. the vehicle was inspected by a dealer who informed the contact that he needed to replace the the front drivers side coil spring. also advised him that the coil spring was not wrapped in metal when it needed to be and this was a known issue. the vehicle has not been repaired. the failure mileage was approximately 94,000. the vin was unavailable. tb
02/02/2011140000
 While driving my 2002 ford taurus, a loud mechanical snap was heard, followed (about two seconds later) by blowout of the left front tire. the car swerved out of it's lane, into a snow bank on the side of the road (we had 10 of snow that day). when the tow truck lifted the car, i saw that the left front coil spring had snapped, and the metal had punctured the inside wall of the tire. there were no injuries. the car was taken to atchinson ford, belleville, mi, where it will be evaluated in the morning.
02/01/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to place the vehicle into reverse, the contact heard a loud grinding noise, when she exited the vehicle she noticed the left front tire was inflated. the contact attempted to change the tire, when she noticed that a piece of the spring fell onto the ground. the dealer was notified who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer was informed who referred the contact to file a complaint with nhtsa. the vehicle had not been repaired. the current and failure mileages were 120,000. bw
01/01/2010175000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang noise when she noticed that the front driver side tire was inflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was inflated. both the dealer and manufacturer had not been notified nor was the vehicle repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw
01/29/201151000
 Drivers side coil spring broke while turning into driverway, spring punctured tire and torn it apart, also breaking stabilizer bar
02/01/201194000
 Tl-the contact owns a 2002 ford taurus wagon. the contact stated that the coil spring on the front drivers side tire had fractured while he was in his driveway. the vehicle was inspected by a dealer who informed the contact that he needed to replace the the front drivers side coil spring. also advised him that the coil spring was not wrapped in metal when it needed to be and this was a known issue. the vehicle has not been repaired. the failure mileage was approximately 94,000. the vin was unavailable. tb
02/02/2011140000
 While driving my 2002 ford taurus, a loud mechanical snap was heard, followed (about two seconds later) by blowout of the left front tire. the car swerved out of it's lane, into a snow bank on the side of the road (we had 10 of snow that day). when the tow truck lifted the car, i saw that the left front coil spring had snapped, and the metal had punctured the inside wall of the tire. there were no injuries. the car was taken to atchinson ford, belleville, mi, where it will be evaluated in the morning.
02/01/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to place the vehicle into reverse, the contact heard a loud grinding noise, when she exited the vehicle she noticed the left front tire was inflated. the contact attempted to change the tire, when she noticed that a piece of the spring fell onto the ground. the dealer was notified who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer was informed who referred the contact to file a complaint with nhtsa. the vehicle had not been repaired. the current and failure mileages were 120,000. bw
01/01/2010175000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang noise when she noticed that the front driver side tire was inflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was inflated. both the dealer and manufacturer had not been notified nor was the vehicle repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw
01/29/201151000
 Drivers side coil spring broke while turning into driverway, spring punctured tire and torn it apart, also breaking stabilizer bar
02/02/2011140000
 While driving my 2002 ford taurus, a loud mechanical snap was heard, followed (about two seconds later) by blowout of the left front tire. the car swerved out of it's lane, into a snow bank on the side of the road (we had 10 of snow that day). when the tow truck lifted the car, i saw that the left front coil spring had snapped, and the metal had punctured the inside wall of the tire. there were no injuries. the car was taken to atchinson ford, belleville, mi, where it will be evaluated in the morning.
02/01/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to place the vehicle into reverse, the contact heard a loud grinding noise, when she exited the vehicle she noticed the left front tire was inflated. the contact attempted to change the tire, when she noticed that a piece of the spring fell onto the ground. the dealer was notified who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer was informed who referred the contact to file a complaint with nhtsa. the vehicle had not been repaired. the current and failure mileages were 120,000. bw
01/01/2010175000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang noise when she noticed that the front driver side tire was inflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was inflated. both the dealer and manufacturer had not been notified nor was the vehicle repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw
01/29/201151000
 Drivers side coil spring broke while turning into driverway, spring punctured tire and torn it apart, also breaking stabilizer bar
02/01/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to place the vehicle into reverse, the contact heard a loud grinding noise, when she exited the vehicle she noticed the left front tire was inflated. the contact attempted to change the tire, when she noticed that a piece of the spring fell onto the ground. the dealer was notified who informed the contact that there was no extended warranty and offered no further assistance. the manufacturer was informed who referred the contact to file a complaint with nhtsa. the vehicle had not been repaired. the current and failure mileages were 120,000. bw
01/01/2010175000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang noise when she noticed that the front driver side tire was inflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was inflated. both the dealer and manufacturer had not been notified nor was the vehicle repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw
01/29/201151000
 Drivers side coil spring broke while turning into driverway, spring punctured tire and torn it apart, also breaking stabilizer bar
01/01/2010175000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of her driveway, the contact heard a loud bang noise when she noticed that the front driver side tire was inflated. the vehicle was taken to the dealer where they repaired the front coil spring and strut. approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was inflated. both the dealer and manufacturer had not been notified nor was the vehicle repaired. the current mileages were 190,000. the failure mileages were approximately 175,000. bw
01/29/201151000
 Drivers side coil spring broke while turning into driverway, spring punctured tire and torn it apart, also breaking stabilizer bar
01/25/2011130000
 I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced.
01/23/201189000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage he noticed that the front drivers side tire had fractured due to a coil spring puncturing the tire. the vehicle was towed to a independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired for the front drivers side strut and coil springs along with the front passenger side strut and coil springs. the failure mileage was approximately 89,000. the vin was unavailable. tb
01/25/2011130000
 I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced.
01/23/201189000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage he noticed that the front drivers side tire had fractured due to a coil spring puncturing the tire. the vehicle was towed to a independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired for the front drivers side strut and coil springs along with the front passenger side strut and coil springs. the failure mileage was approximately 89,000. the vin was unavailable. tb
01/25/2011130000
 I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced.
01/23/201189000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage he noticed that the front drivers side tire had fractured due to a coil spring puncturing the tire. the vehicle was towed to a independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired for the front drivers side strut and coil springs along with the front passenger side strut and coil springs. the failure mileage was approximately 89,000. the vin was unavailable. tb
01/25/2011130000
 I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced.
01/23/201189000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage he noticed that the front drivers side tire had fractured due to a coil spring puncturing the tire. the vehicle was towed to a independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired for the front drivers side strut and coil springs along with the front passenger side strut and coil springs. the failure mileage was approximately 89,000. the vin was unavailable. tb
01/25/2011130000
 I had a flat tire that was stuck to the car. i attempted to roll the car back and forth to loosen wheel. heard a pop and thought that the tire broke free. when i jacked the car up, a piece of the drivers side front coil fell out. i am getting it replaced.
01/23/201189000
 Tl-the contact owns a 2002 ford taurus. the contact stated that while backing out of his garage he noticed that the front drivers side tire had fractured due to a coil spring puncturing the tire. the vehicle was towed to a independent mechanic who informed the contact that he needed to replace the strut and coil springs. the vehicle was repaired for the front drivers side strut and coil springs along with the front passenger side strut and coil springs. the failure mileage was approximately 89,000. the vin was unavailable. tb
08/15/2010105000
 Driving down a straight road, hit a small bump, left front coil spring broke. loud bang and car became hard to control. a piece of the broken coil spring jammed into the cv (constant velocity) joint and destroyed it. also the stabilizer link was broken. car was towed to dealership & approximately $1000 worth of damage had to be taken care of. same issue as nhtsa action number: ea08018
01/09/2011146980
 Ford taurus 2002 left front spring coil snapped. driving into parking lot, making a right turn at 5 mph, loud bang and the left front of car dropped. inspecting the damage, found the top of the spring, the first full circle, snapped completely off. looking at the interior of the snapped section, noticed a patch of discoloration in the cracked section. this may have been caused by a crack in the spring and had been subjected to the elements for a period of time. replacing coil at local garage.
01/11/2011160944
 Front drivers side spring broke and pierced tire. tire is destroyed and car is inoperable.
01/10/2011109000
 On 1/10, i was on my way to drop my kids off at their school when the car began to drive funny.i pulled over right away and saw the front driver's side tire was blown..i proceeded to change the tire to my donut when i say the gash in my tire and i looked at the wheel well and saw the spring was sheered off..henceforth i had to pay to get new struts and a new tire and a new stabalizer for my car..i looked on the web and saw a bunch of people have had the exact same problem with their 2002 ford taurus..please help.
01/11/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact heard a loud bang when she noticed that her front strut snapped, causing her tire to shred similar to nhtsa campaign id number 04v332000 ( suspension:front:springs:coil springs). the contact did not inform the dealer. the manufacturer informed the contact that her vehicle was not included in the previous recall. the vehicle was not repaired. the current and failure mileages was approximately 120,000. bw
01/09/2011146980
 Ford taurus 2002 left front spring coil snapped. driving into parking lot, making a right turn at 5 mph, loud bang and the left front of car dropped. inspecting the damage, found the top of the spring, the first full circle, snapped completely off. looking at the interior of the snapped section, noticed a patch of discoloration in the cracked section. this may have been caused by a crack in the spring and had been subjected to the elements for a period of time. replacing coil at local garage.
01/11/2011160944
 Front drivers side spring broke and pierced tire. tire is destroyed and car is inoperable.
01/10/2011109000
 On 1/10, i was on my way to drop my kids off at their school when the car began to drive funny.i pulled over right away and saw the front driver's side tire was blown..i proceeded to change the tire to my donut when i say the gash in my tire and i looked at the wheel well and saw the spring was sheered off..henceforth i had to pay to get new struts and a new tire and a new stabalizer for my car..i looked on the web and saw a bunch of people have had the exact same problem with their 2002 ford taurus..please help.
01/11/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact heard a loud bang when she noticed that her front strut snapped, causing her tire to shred similar to nhtsa campaign id number 04v332000 ( suspension:front:springs:coil springs). the contact did not inform the dealer. the manufacturer informed the contact that her vehicle was not included in the previous recall. the vehicle was not repaired. the current and failure mileages was approximately 120,000. bw
01/09/2011146980
 Ford taurus 2002 left front spring coil snapped. driving into parking lot, making a right turn at 5 mph, loud bang and the left front of car dropped. inspecting the damage, found the top of the spring, the first full circle, snapped completely off. looking at the interior of the snapped section, noticed a patch of discoloration in the cracked section. this may have been caused by a crack in the spring and had been subjected to the elements for a period of time. replacing coil at local garage.
01/11/2011160944
 Front drivers side spring broke and pierced tire. tire is destroyed and car is inoperable.
01/10/2011109000
 On 1/10, i was on my way to drop my kids off at their school when the car began to drive funny.i pulled over right away and saw the front driver's side tire was blown..i proceeded to change the tire to my donut when i say the gash in my tire and i looked at the wheel well and saw the spring was sheered off..henceforth i had to pay to get new struts and a new tire and a new stabalizer for my car..i looked on the web and saw a bunch of people have had the exact same problem with their 2002 ford taurus..please help.
01/11/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact heard a loud bang when she noticed that her front strut snapped, causing her tire to shred similar to nhtsa campaign id number 04v332000 ( suspension:front:springs:coil springs). the contact did not inform the dealer. the manufacturer informed the contact that her vehicle was not included in the previous recall. the vehicle was not repaired. the current and failure mileages was approximately 120,000. bw
01/11/2011160944
 Front drivers side spring broke and pierced tire. tire is destroyed and car is inoperable.
01/10/2011109000
 On 1/10, i was on my way to drop my kids off at their school when the car began to drive funny.i pulled over right away and saw the front driver's side tire was blown..i proceeded to change the tire to my donut when i say the gash in my tire and i looked at the wheel well and saw the spring was sheered off..henceforth i had to pay to get new struts and a new tire and a new stabalizer for my car..i looked on the web and saw a bunch of people have had the exact same problem with their 2002 ford taurus..please help.
01/11/2011120000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact heard a loud bang when she noticed that her front strut snapped, causing her tire to shred similar to nhtsa campaign id number 04v332000 ( suspension:front:springs:coil springs). the contact did not inform the dealer. the manufacturer informed the contact that her vehicle was not included in the previous recall. the vehicle was not repaired. the current and failure mileages was approximately 120,000. bw
12/14/2010164000
 Tl. the contact owns a 2002 ford taurus. the contact stated while reversing the vehicle the front driver side coil spring broke causing damage to the front driver side tire. the contact notice many complaints regarding the front coil spring on this year make and model. the contact took the vehicle to a local mechanic to have the coil spring repaired. the contact has not called the manufacturer. the contact stated if the vehicle was driving on a highway and the coil spring broke it could have caused a crash. the failure mileage was 164,000. jo
12/31/2010145157
 Tl-the contact owns a 2002 ford taurus sl. while the vehicle was parked in her garage she noticed that the front drivers side tire was flat. she stated sharp objects from the coil spring was all over the garage floor. the vehicle was towed to a local repair shop and she was advised by the mechanic that the front coil spring had broke and had punctured the tire causing it to go flat. the mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts. the contact stated she also has to replace the tire. the failure mileage was 145,157. vwb
12/22/2010125000
 2002 ford taurus ses with aprox 125k miles front left coil spring broke about six inches from the bottom end, the spring extended to the next coil, the broken end cut through the front left tire. the front left tire looked as if it was cut with a razor, the spring completely severed the tire at the junction of the top of the side wall and the tread. both sides of the tire remained seated on the rim. the spring broke when backing out of a drive that is level with the street. the operator heard a clunk and thought that ice had broken free from the fender, as experenced in winter operations. the car was operated 100 feet then the operator felt the flat tire. the front left corner of the car was low to the ground without the full support of the spring the left front sway bar link broke under the extra weight. the broken peice from the link was about 60 degrees of the outter ball retention cup (upper end of the link). it is plastic. this car is the model year after an established recall for the same issue, a report was fillled with ford. the fl strut and spring where replaced. the right spring was bought with the left and will be installed with a new strut shortly. also the left front sway bar link will be replaced. all failed componets are retained by the owner, (we where able to get the stuff out of the drive)with the exception of the tire. tthe owner has photos of the tire and the spring ( still installed ) the morning this happened. inspection of the spring at the break shows signs of intergranlure corrosion through the spring eminating from filiform corrosion on the surface. owner bought the car used, it is unknown if the spring was original or a replacement.
12/14/2010164000
 Tl. the contact owns a 2002 ford taurus. the contact stated while reversing the vehicle the front driver side coil spring broke causing damage to the front driver side tire. the contact notice many complaints regarding the front coil spring on this year make and model. the contact took the vehicle to a local mechanic to have the coil spring repaired. the contact has not called the manufacturer. the contact stated if the vehicle was driving on a highway and the coil spring broke it could have caused a crash. the failure mileage was 164,000. jo
12/31/2010145157
 Tl-the contact owns a 2002 ford taurus sl. while the vehicle was parked in her garage she noticed that the front drivers side tire was flat. she stated sharp objects from the coil spring was all over the garage floor. the vehicle was towed to a local repair shop and she was advised by the mechanic that the front coil spring had broke and had punctured the tire causing it to go flat. the mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts. the contact stated she also has to replace the tire. the failure mileage was 145,157. vwb
12/22/2010125000
 2002 ford taurus ses with aprox 125k miles front left coil spring broke about six inches from the bottom end, the spring extended to the next coil, the broken end cut through the front left tire. the front left tire looked as if it was cut with a razor, the spring completely severed the tire at the junction of the top of the side wall and the tread. both sides of the tire remained seated on the rim. the spring broke when backing out of a drive that is level with the street. the operator heard a clunk and thought that ice had broken free from the fender, as experenced in winter operations. the car was operated 100 feet then the operator felt the flat tire. the front left corner of the car was low to the ground without the full support of the spring the left front sway bar link broke under the extra weight. the broken peice from the link was about 60 degrees of the outter ball retention cup (upper end of the link). it is plastic. this car is the model year after an established recall for the same issue, a report was fillled with ford. the fl strut and spring where replaced. the right spring was bought with the left and will be installed with a new strut shortly. also the left front sway bar link will be replaced. all failed componets are retained by the owner, (we where able to get the stuff out of the drive)with the exception of the tire. tthe owner has photos of the tire and the spring ( still installed ) the morning this happened. inspection of the spring at the break shows signs of intergranlure corrosion through the spring eminating from filiform corrosion on the surface. owner bought the car used, it is unknown if the spring was original or a replacement.
01/03/201161000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 3 mph, the contact heard an unusual spinning noise coming from the front end of the vehicle and then suddenly the front end collapsed. the vehicle was towed to an independent mechanic where they informed that the front passenger side coil spring had completely broken. the technician was in the process of replacing both front coil springs. the failure mileage was approximately 61,000. the vin was unavailable. js
10/15/2008100000
 Tl- the contact 2002 ford taurus. while driving approximately 5 mph and in reverse the front passenger tire blew out. the tire was replaced by a spare tire and was driven to the dealer. the technicians stated the front passenger side coil was broken and the failure had caused the tire to blow out . the coil and tire were replaced. the failure occurred a second time. the vehicle was making a grinding noise and was taken to the dealer. the technician stated the rear driver side coil had broken and the tire was destroyed. the vehicles coil and tire were replaced. the failure occurred a third time. the contact heard a loud bang coming from the front of the vehicle. the contact pulled to the side of the road. the vehicle was towed to the dealer where the technicians stated the front drivers side coil had broken but the tire was not damaged. the coil was replaced. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 100,000. ds
12/31/201079000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact noticed that the right front tire exploded. the coil spring bust and punctured a whole in the inside of the tire. the manufacturer was notified who advised the contact to take the invoice to the dealer for possible reimbursement. the dealer was contacted who offered no assistance nor a reimbursement. the vehicle was taken to sears where they replaced the front coil springs and struts. the current and failure mileages was approximately 79,000. bw
11/28/2010107000
 Tl-the contact owns 2002 ford taurus. while pulling out of a carport driving 2 mph she heard a loud noise and the front passenger side tire burst because the front coil spring went thru the tire. she removed the tire and put on the spare. the vehicle was towed to a local mechanic. once at the mechanic shop the mechanic had to order the front coil springs. when the mechanic moved the vehicle the driver's side tire burst because the coil spring went thru the tire. the vehicle was repaired and she also purchased two new tires. the approximate failure mileage was 107,000 and the current mileage was 108,000. vwb
12/14/2010164000
 Tl. the contact owns a 2002 ford taurus. the contact stated while reversing the vehicle the front driver side coil spring broke causing damage to the front driver side tire. the contact notice many complaints regarding the front coil spring on this year make and model. the contact took the vehicle to a local mechanic to have the coil spring repaired. the contact has not called the manufacturer. the contact stated if the vehicle was driving on a highway and the coil spring broke it could have caused a crash. the failure mileage was 164,000. jo
12/31/2010145157
 Tl-the contact owns a 2002 ford taurus sl. while the vehicle was parked in her garage she noticed that the front drivers side tire was flat. she stated sharp objects from the coil spring was all over the garage floor. the vehicle was towed to a local repair shop and she was advised by the mechanic that the front coil spring had broke and had punctured the tire causing it to go flat. the mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts. the contact stated she also has to replace the tire. the failure mileage was 145,157. vwb
12/22/2010125000
 2002 ford taurus ses with aprox 125k miles front left coil spring broke about six inches from the bottom end, the spring extended to the next coil, the broken end cut through the front left tire. the front left tire looked as if it was cut with a razor, the spring completely severed the tire at the junction of the top of the side wall and the tread. both sides of the tire remained seated on the rim. the spring broke when backing out of a drive that is level with the street. the operator heard a clunk and thought that ice had broken free from the fender, as experenced in winter operations. the car was operated 100 feet then the operator felt the flat tire. the front left corner of the car was low to the ground without the full support of the spring the left front sway bar link broke under the extra weight. the broken peice from the link was about 60 degrees of the outter ball retention cup (upper end of the link). it is plastic. this car is the model year after an established recall for the same issue, a report was fillled with ford. the fl strut and spring where replaced. the right spring was bought with the left and will be installed with a new strut shortly. also the left front sway bar link will be replaced. all failed componets are retained by the owner, (we where able to get the stuff out of the drive)with the exception of the tire. tthe owner has photos of the tire and the spring ( still installed ) the morning this happened. inspection of the spring at the break shows signs of intergranlure corrosion through the spring eminating from filiform corrosion on the surface. owner bought the car used, it is unknown if the spring was original or a replacement.
01/03/201161000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 3 mph, the contact heard an unusual spinning noise coming from the front end of the vehicle and then suddenly the front end collapsed. the vehicle was towed to an independent mechanic where they informed that the front passenger side coil spring had completely broken. the technician was in the process of replacing both front coil springs. the failure mileage was approximately 61,000. the vin was unavailable. js
10/15/2008100000
 Tl- the contact 2002 ford taurus. while driving approximately 5 mph and in reverse the front passenger tire blew out. the tire was replaced by a spare tire and was driven to the dealer. the technicians stated the front passenger side coil was broken and the failure had caused the tire to blow out . the coil and tire were replaced. the failure occurred a second time. the vehicle was making a grinding noise and was taken to the dealer. the technician stated the rear driver side coil had broken and the tire was destroyed. the vehicles coil and tire were replaced. the failure occurred a third time. the contact heard a loud bang coming from the front of the vehicle. the contact pulled to the side of the road. the vehicle was towed to the dealer where the technicians stated the front drivers side coil had broken but the tire was not damaged. the coil was replaced. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 100,000. ds
12/31/201079000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact noticed that the right front tire exploded. the coil spring bust and punctured a whole in the inside of the tire. the manufacturer was notified who advised the contact to take the invoice to the dealer for possible reimbursement. the dealer was contacted who offered no assistance nor a reimbursement. the vehicle was taken to sears where they replaced the front coil springs and struts. the current and failure mileages was approximately 79,000. bw
11/28/2010107000
 Tl-the contact owns 2002 ford taurus. while pulling out of a carport driving 2 mph she heard a loud noise and the front passenger side tire burst because the front coil spring went thru the tire. she removed the tire and put on the spare. the vehicle was towed to a local mechanic. once at the mechanic shop the mechanic had to order the front coil springs. when the mechanic moved the vehicle the driver's side tire burst because the coil spring went thru the tire. the vehicle was repaired and she also purchased two new tires. the approximate failure mileage was 107,000 and the current mileage was 108,000. vwb
01/01/201155000
 Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy.
12/14/2010164000
 Tl. the contact owns a 2002 ford taurus. the contact stated while reversing the vehicle the front driver side coil spring broke causing damage to the front driver side tire. the contact notice many complaints regarding the front coil spring on this year make and model. the contact took the vehicle to a local mechanic to have the coil spring repaired. the contact has not called the manufacturer. the contact stated if the vehicle was driving on a highway and the coil spring broke it could have caused a crash. the failure mileage was 164,000. jo
12/31/2010145157
 Tl-the contact owns a 2002 ford taurus sl. while the vehicle was parked in her garage she noticed that the front drivers side tire was flat. she stated sharp objects from the coil spring was all over the garage floor. the vehicle was towed to a local repair shop and she was advised by the mechanic that the front coil spring had broke and had punctured the tire causing it to go flat. the mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts. the contact stated she also has to replace the tire. the failure mileage was 145,157. vwb
12/22/2010125000
 2002 ford taurus ses with aprox 125k miles front left coil spring broke about six inches from the bottom end, the spring extended to the next coil, the broken end cut through the front left tire. the front left tire looked as if it was cut with a razor, the spring completely severed the tire at the junction of the top of the side wall and the tread. both sides of the tire remained seated on the rim. the spring broke when backing out of a drive that is level with the street. the operator heard a clunk and thought that ice had broken free from the fender, as experenced in winter operations. the car was operated 100 feet then the operator felt the flat tire. the front left corner of the car was low to the ground without the full support of the spring the left front sway bar link broke under the extra weight. the broken peice from the link was about 60 degrees of the outter ball retention cup (upper end of the link). it is plastic. this car is the model year after an established recall for the same issue, a report was fillled with ford. the fl strut and spring where replaced. the right spring was bought with the left and will be installed with a new strut shortly. also the left front sway bar link will be replaced. all failed componets are retained by the owner, (we where able to get the stuff out of the drive)with the exception of the tire. tthe owner has photos of the tire and the spring ( still installed ) the morning this happened. inspection of the spring at the break shows signs of intergranlure corrosion through the spring eminating from filiform corrosion on the surface. owner bought the car used, it is unknown if the spring was original or a replacement.
01/03/201161000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 3 mph, the contact heard an unusual spinning noise coming from the front end of the vehicle and then suddenly the front end collapsed. the vehicle was towed to an independent mechanic where they informed that the front passenger side coil spring had completely broken. the technician was in the process of replacing both front coil springs. the failure mileage was approximately 61,000. the vin was unavailable. js
10/15/2008100000
 Tl- the contact 2002 ford taurus. while driving approximately 5 mph and in reverse the front passenger tire blew out. the tire was replaced by a spare tire and was driven to the dealer. the technicians stated the front passenger side coil was broken and the failure had caused the tire to blow out . the coil and tire were replaced. the failure occurred a second time. the vehicle was making a grinding noise and was taken to the dealer. the technician stated the rear driver side coil had broken and the tire was destroyed. the vehicles coil and tire were replaced. the failure occurred a third time. the contact heard a loud bang coming from the front of the vehicle. the contact pulled to the side of the road. the vehicle was towed to the dealer where the technicians stated the front drivers side coil had broken but the tire was not damaged. the coil was replaced. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 100,000. ds
12/31/201079000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact noticed that the right front tire exploded. the coil spring bust and punctured a whole in the inside of the tire. the manufacturer was notified who advised the contact to take the invoice to the dealer for possible reimbursement. the dealer was contacted who offered no assistance nor a reimbursement. the vehicle was taken to sears where they replaced the front coil springs and struts. the current and failure mileages was approximately 79,000. bw
11/28/2010107000
 Tl-the contact owns 2002 ford taurus. while pulling out of a carport driving 2 mph she heard a loud noise and the front passenger side tire burst because the front coil spring went thru the tire. she removed the tire and put on the spare. the vehicle was towed to a local mechanic. once at the mechanic shop the mechanic had to order the front coil springs. when the mechanic moved the vehicle the driver's side tire burst because the coil spring went thru the tire. the vehicle was repaired and she also purchased two new tires. the approximate failure mileage was 107,000 and the current mileage was 108,000. vwb
01/01/201155000
 Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy.
01/03/201161000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 3 mph, the contact heard an unusual spinning noise coming from the front end of the vehicle and then suddenly the front end collapsed. the vehicle was towed to an independent mechanic where they informed that the front passenger side coil spring had completely broken. the technician was in the process of replacing both front coil springs. the failure mileage was approximately 61,000. the vin was unavailable. js
10/15/2008100000
 Tl- the contact 2002 ford taurus. while driving approximately 5 mph and in reverse the front passenger tire blew out. the tire was replaced by a spare tire and was driven to the dealer. the technicians stated the front passenger side coil was broken and the failure had caused the tire to blow out . the coil and tire were replaced. the failure occurred a second time. the vehicle was making a grinding noise and was taken to the dealer. the technician stated the rear driver side coil had broken and the tire was destroyed. the vehicles coil and tire were replaced. the failure occurred a third time. the contact heard a loud bang coming from the front of the vehicle. the contact pulled to the side of the road. the vehicle was towed to the dealer where the technicians stated the front drivers side coil had broken but the tire was not damaged. the coil was replaced. the manufacturer was not contacted. the vin was unavailable. the approximate failure mileage was 100,000. ds
12/31/201079000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact noticed that the right front tire exploded. the coil spring bust and punctured a whole in the inside of the tire. the manufacturer was notified who advised the contact to take the invoice to the dealer for possible reimbursement. the dealer was contacted who offered no assistance nor a reimbursement. the vehicle was taken to sears where they replaced the front coil springs and struts. the current and failure mileages was approximately 79,000. bw
11/28/2010107000
 Tl-the contact owns 2002 ford taurus. while pulling out of a carport driving 2 mph she heard a loud noise and the front passenger side tire burst because the front coil spring went thru the tire. she removed the tire and put on the spare. the vehicle was towed to a local mechanic. once at the mechanic shop the mechanic had to order the front coil springs. when the mechanic moved the vehicle the driver's side tire burst because the coil spring went thru the tire. the vehicle was repaired and she also purchased two new tires. the approximate failure mileage was 107,000 and the current mileage was 108,000. vwb
01/01/201155000
 Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy.
12/30/2010120000
 The front left coil spring broke and puntured and shredded the tire on my 2002 ford taurus wagon. i also had this happen on a 2000 taurus, this was covered by a recall. why isn't there a recall on later models. this should be considered a serious saftey defect.
12/30/201080000
 2002 ford taurus ses. front driver side coil spring snapped while sitting in driveway. the spring subsequently punctured the tire upon its failure. there was no warning or cause for concern. the car has 80,000 miles. had this happened while driving, a crash would have been almost certain.
12/31/201079000
 Tl- the contact owns a 2002 ford taurus. while attempting to pull out of the driveway, the contact noticed that the right front tire exploded. the coil spring bust and punctured a whole in the inside of the tire. the manufacturer was notified who advised the contact to take the invoice to the dealer for possible reimbursement. the dealer was contacted who offered no assistance nor a reimbursement. the vehicle was taken to sears where they replaced the front coil springs and struts. the current and failure mileages was approximately 79,000. bw
11/28/2010107000
 Tl-the contact owns 2002 ford taurus. while pulling out of a carport driving 2 mph she heard a loud noise and the front passenger side tire burst because the front coil spring went thru the tire. she removed the tire and put on the spare. the vehicle was towed to a local mechanic. once at the mechanic shop the mechanic had to order the front coil springs. when the mechanic moved the vehicle the driver's side tire burst because the coil spring went thru the tire. the vehicle was repaired and she also purchased two new tires. the approximate failure mileage was 107,000 and the current mileage was 108,000. vwb
01/01/201155000
 Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy.
12/30/2010120000
 The front left coil spring broke and puntured and shredded the tire on my 2002 ford taurus wagon. i also had this happen on a 2000 taurus, this was covered by a recall. why isn't there a recall on later models. this should be considered a serious saftey defect.
12/30/201080000
 2002 ford taurus ses. front driver side coil spring snapped while sitting in driveway. the spring subsequently punctured the tire upon its failure. there was no warning or cause for concern. the car has 80,000 miles. had this happened while driving, a crash would have been almost certain.
01/01/201155000
 Front coil spring broke while backing and ruined new front tire and who knows what else on our 2002 ford taurus. based on the huge number of complaints..why hasn't there been a recall. our car has 55,000 miles. we live in minnesota. this is crazy.
12/30/2010120000
 The front left coil spring broke and puntured and shredded the tire on my 2002 ford taurus wagon. i also had this happen on a 2000 taurus, this was covered by a recall. why isn't there a recall on later models. this should be considered a serious saftey defect.
12/30/201080000
 2002 ford taurus ses. front driver side coil spring snapped while sitting in driveway. the spring subsequently punctured the tire upon its failure. there was no warning or cause for concern. the car has 80,000 miles. had this happened while driving, a crash would have been almost certain.
12/22/201055000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after entering his vehicle he noticed that the drivers side of the vehicle was sitting lower than normal. he went to inspect the vehicle and saw that the coil springs from the drive shaft had punctured the drivers side tire causing it to deflate. the vehicle was then towed to a dealer who informed the contact that he needed to replace the coil springs. the vehicle has not been repaired. the failure mileage was approximately 55,000. the vin was unavailable. tb
12/25/2010
 Christmas morning i was backing out of my driveway when a loud popping noise occured. it was found that the front drivers side spring has fractured. i was lucky to be at home driving at a low speed. however, this is the second time in 6 months that i have had a spring fracture on me. back in june 2010 i had the same experience with the right rear spring. the car is currently un-driveable and must be towed to a shop for assessment and repair. parts will likely need to be replaced and i hope there isn't more damage than needing the spring and potentially the tire replaced. i am writing to make you aware because many other 2002 ford taurus owners have experienced the same problem yet the real recall ends with model year 2001 and there is still a defect investigation open on my particular car for this problem.
12/22/201055000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after entering his vehicle he noticed that the drivers side of the vehicle was sitting lower than normal. he went to inspect the vehicle and saw that the coil springs from the drive shaft had punctured the drivers side tire causing it to deflate. the vehicle was then towed to a dealer who informed the contact that he needed to replace the coil springs. the vehicle has not been repaired. the failure mileage was approximately 55,000. the vin was unavailable. tb
12/25/2010
 Christmas morning i was backing out of my driveway when a loud popping noise occured. it was found that the front drivers side spring has fractured. i was lucky to be at home driving at a low speed. however, this is the second time in 6 months that i have had a spring fracture on me. back in june 2010 i had the same experience with the right rear spring. the car is currently un-driveable and must be towed to a shop for assessment and repair. parts will likely need to be replaced and i hope there isn't more damage than needing the spring and potentially the tire replaced. i am writing to make you aware because many other 2002 ford taurus owners have experienced the same problem yet the real recall ends with model year 2001 and there is still a defect investigation open on my particular car for this problem.
12/22/201055000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after entering his vehicle he noticed that the drivers side of the vehicle was sitting lower than normal. he went to inspect the vehicle and saw that the coil springs from the drive shaft had punctured the drivers side tire causing it to deflate. the vehicle was then towed to a dealer who informed the contact that he needed to replace the coil springs. the vehicle has not been repaired. the failure mileage was approximately 55,000. the vin was unavailable. tb
12/25/2010
 Christmas morning i was backing out of my driveway when a loud popping noise occured. it was found that the front drivers side spring has fractured. i was lucky to be at home driving at a low speed. however, this is the second time in 6 months that i have had a spring fracture on me. back in june 2010 i had the same experience with the right rear spring. the car is currently un-driveable and must be towed to a shop for assessment and repair. parts will likely need to be replaced and i hope there isn't more damage than needing the spring and potentially the tire replaced. i am writing to make you aware because many other 2002 ford taurus owners have experienced the same problem yet the real recall ends with model year 2001 and there is still a defect investigation open on my particular car for this problem.
12/22/201055000
 Tl-the contact owns a 2002 ford taurus. the contact stated that after entering his vehicle he noticed that the drivers side of the vehicle was sitting lower than normal. he went to inspect the vehicle and saw that the coil springs from the drive shaft had punctured the drivers side tire causing it to deflate. the vehicle was then towed to a dealer who informed the contact that he needed to replace the coil springs. the vehicle has not been repaired. the failure mileage was approximately 55,000. the vin was unavailable. tb
12/25/2010
 Christmas morning i was backing out of my driveway when a loud popping noise occured. it was found that the front drivers side spring has fractured. i was lucky to be at home driving at a low speed. however, this is the second time in 6 months that i have had a spring fracture on me. back in june 2010 i had the same experience with the right rear spring. the car is currently un-driveable and must be towed to a shop for assessment and repair. parts will likely need to be replaced and i hope there isn't more damage than needing the spring and potentially the tire replaced. i am writing to make you aware because many other 2002 ford taurus owners have experienced the same problem yet the real recall ends with model year 2001 and there is still a defect investigation open on my particular car for this problem.
09/27/201040000
 Broken front spring on 2002 ford taurus. only 40,000 miles on it & it ruined a brand new tire. $700. repair cost that i couldn't afford but had to have a car, therefore had no choice but have it fixed. why isn't something done about this problem, repair man said it's common on the taurus. has something been done to fix this problem, no one was hurt or killed but it sure could have happened.
12/17/201058000
 Tl- the contact owns a 2002 ford taurus. the contact had just parked the vehicle and the front passenger side coil spring broke on the vehicle and punctured the tire. the contact stated there was no warning prior to the coil spring breaking. the vehicle had not been inspected at the time of the complaint. the vin was unknown. the failure mileage and current mileages was 58000.rl
12/19/2010115000
 2002 ford taurus coil spring fracture. same problem as 2001 ford taurus recall.
12/14/2010143282
 Tl- the contact owns a 2002 ford taurus. the contact stated the front suspension coil snapped on the vehicle. the vehicle was sitting in the garage and the contact heard a loud bang. the spring punctured the front right tire. the contact called aaa and when they arrived to try and put air in the tire, the found that the coil spring broke and went through the tire. the vehicle was towed to a repair shop and replaced the spring with a used spring. the manufacturer stated the spring are not under warranty or recall. the failure mileage and current mileages was 143282.rl
09/27/201040000
 Broken front spring on 2002 ford taurus. only 40,000 miles on it & it ruined a brand new tire. $700. repair cost that i couldn't afford but had to have a car, therefore had no choice but have it fixed. why isn't something done about this problem, repair man said it's common on the taurus. has something been done to fix this problem, no one was hurt or killed but it sure could have happened.
12/17/201058000
 Tl- the contact owns a 2002 ford taurus. the contact had just parked the vehicle and the front passenger side coil spring broke on the vehicle and punctured the tire. the contact stated there was no warning prior to the coil spring breaking. the vehicle had not been inspected at the time of the complaint. the vin was unknown. the failure mileage and current mileages was 58000.rl
12/19/2010115000
 2002 ford taurus coil spring fracture. same problem as 2001 ford taurus recall.
12/14/2010143282
 Tl- the contact owns a 2002 ford taurus. the contact stated the front suspension coil snapped on the vehicle. the vehicle was sitting in the garage and the contact heard a loud bang. the spring punctured the front right tire. the contact called aaa and when they arrived to try and put air in the tire, the found that the coil spring broke and went through the tire. the vehicle was towed to a repair shop and replaced the spring with a used spring. the manufacturer stated the spring are not under warranty or recall. the failure mileage and current mileages was 143282.rl
12/15/2010126000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed she heard a loud popping noise. while examining the vehicle the contact noticed the drivers side front tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where she was told the front drivers side coil spring fractured. the vehicle was in the process of having both front coil springs replaced. the failure and current mileages were 126,000. sm.
12/13/2010101900
 Tl-the contact owns a 2002 ford taurus. while driving approximately 8 mph the front passenger tire exploded. the contact stated a coil spring punctured the tire and caused the failure. she changed the tire and drove home. the vehicle was taken to a local mechanic and the mechanic was replacing the front suspension assembly. she referenced recall 04v332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 ford taurus. the vin was unavailable. the failure mileage was 101,900 and the current mileage was 101,903. vwb
12/13/2010120000
 Tl-the contact owns a 2002 ford taurus. while driving in reverse 5 mph the front coil spring broke and punctured the driver's side tire. the vehicle was towed to a local mechanic. the mechanic replaced both front suspension assemblies. the vehicle was repaired. the contact referenced recall 04v332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. the vin was unavailable. the failure and current mileage were 120,000. vwb
12/17/201058000
 Tl- the contact owns a 2002 ford taurus. the contact had just parked the vehicle and the front passenger side coil spring broke on the vehicle and punctured the tire. the contact stated there was no warning prior to the coil spring breaking. the vehicle had not been inspected at the time of the complaint. the vin was unknown. the failure mileage and current mileages was 58000.rl
12/19/2010115000
 2002 ford taurus coil spring fracture. same problem as 2001 ford taurus recall.
12/14/2010143282
 Tl- the contact owns a 2002 ford taurus. the contact stated the front suspension coil snapped on the vehicle. the vehicle was sitting in the garage and the contact heard a loud bang. the spring punctured the front right tire. the contact called aaa and when they arrived to try and put air in the tire, the found that the coil spring broke and went through the tire. the vehicle was towed to a repair shop and replaced the spring with a used spring. the manufacturer stated the spring are not under warranty or recall. the failure mileage and current mileages was 143282.rl
12/15/2010126000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed she heard a loud popping noise. while examining the vehicle the contact noticed the drivers side front tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where she was told the front drivers side coil spring fractured. the vehicle was in the process of having both front coil springs replaced. the failure and current mileages were 126,000. sm.
12/13/2010101900
 Tl-the contact owns a 2002 ford taurus. while driving approximately 8 mph the front passenger tire exploded. the contact stated a coil spring punctured the tire and caused the failure. she changed the tire and drove home. the vehicle was taken to a local mechanic and the mechanic was replacing the front suspension assembly. she referenced recall 04v332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 ford taurus. the vin was unavailable. the failure mileage was 101,900 and the current mileage was 101,903. vwb
12/13/2010120000
 Tl-the contact owns a 2002 ford taurus. while driving in reverse 5 mph the front coil spring broke and punctured the driver's side tire. the vehicle was towed to a local mechanic. the mechanic replaced both front suspension assemblies. the vehicle was repaired. the contact referenced recall 04v332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. the vin was unavailable. the failure and current mileage were 120,000. vwb
02/01/2010101000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 10 mph he heard a loud bang and the front end of the vehicle dropped downwards. the vehicle was towed to an independent repair shop where he was told both front coil springs fractured. the vehicle was repaired. the failure mileage was 101,000 and the current mileage was 112,000. the vin was unavailable. sm.
12/14/2010143282
 Tl- the contact owns a 2002 ford taurus. the contact stated the front suspension coil snapped on the vehicle. the vehicle was sitting in the garage and the contact heard a loud bang. the spring punctured the front right tire. the contact called aaa and when they arrived to try and put air in the tire, the found that the coil spring broke and went through the tire. the vehicle was towed to a repair shop and replaced the spring with a used spring. the manufacturer stated the spring are not under warranty or recall. the failure mileage and current mileages was 143282.rl
12/15/2010126000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed she heard a loud popping noise. while examining the vehicle the contact noticed the drivers side front tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where she was told the front drivers side coil spring fractured. the vehicle was in the process of having both front coil springs replaced. the failure and current mileages were 126,000. sm.
12/13/2010101900
 Tl-the contact owns a 2002 ford taurus. while driving approximately 8 mph the front passenger tire exploded. the contact stated a coil spring punctured the tire and caused the failure. she changed the tire and drove home. the vehicle was taken to a local mechanic and the mechanic was replacing the front suspension assembly. she referenced recall 04v332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 ford taurus. the vin was unavailable. the failure mileage was 101,900 and the current mileage was 101,903. vwb
12/13/2010120000
 Tl-the contact owns a 2002 ford taurus. while driving in reverse 5 mph the front coil spring broke and punctured the driver's side tire. the vehicle was towed to a local mechanic. the mechanic replaced both front suspension assemblies. the vehicle was repaired. the contact referenced recall 04v332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. the vin was unavailable. the failure and current mileage were 120,000. vwb
02/01/2010101000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 10 mph he heard a loud bang and the front end of the vehicle dropped downwards. the vehicle was towed to an independent repair shop where he was told both front coil springs fractured. the vehicle was repaired. the failure mileage was 101,000 and the current mileage was 112,000. the vin was unavailable. sm.
12/10/2010142000
 2002 ford taurus coil spring broke and sway link cutting a hole in the sidewall of the tire something needs to be done such as recall
12/15/2010126000
 Tl-the contact owns a 2002 ford taurus. while reversing at a very low speed she heard a loud popping noise. while examining the vehicle the contact noticed the drivers side front tire was flat. a spare tire was installed and the vehicle was taken to an independent repair shop where she was told the front drivers side coil spring fractured. the vehicle was in the process of having both front coil springs replaced. the failure and current mileages were 126,000. sm.
12/13/2010101900
 Tl-the contact owns a 2002 ford taurus. while driving approximately 8 mph the front passenger tire exploded. the contact stated a coil spring punctured the tire and caused the failure. she changed the tire and drove home. the vehicle was taken to a local mechanic and the mechanic was replacing the front suspension assembly. she referenced recall 04v332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 ford taurus. the vin was unavailable. the failure mileage was 101,900 and the current mileage was 101,903. vwb
12/13/2010120000
 Tl-the contact owns a 2002 ford taurus. while driving in reverse 5 mph the front coil spring broke and punctured the driver's side tire. the vehicle was towed to a local mechanic. the mechanic replaced both front suspension assemblies. the vehicle was repaired. the contact referenced recall 04v332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. the vin was unavailable. the failure and current mileage were 120,000. vwb
02/01/2010101000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 10 mph he heard a loud bang and the front end of the vehicle dropped downwards. the vehicle was towed to an independent repair shop where he was told both front coil springs fractured. the vehicle was repaired. the failure mileage was 101,000 and the current mileage was 112,000. the vin was unavailable. sm.
12/10/2010142000
 2002 ford taurus coil spring broke and sway link cutting a hole in the sidewall of the tire something needs to be done such as recall
02/01/2010101000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 10 mph he heard a loud bang and the front end of the vehicle dropped downwards. the vehicle was towed to an independent repair shop where he was told both front coil springs fractured. the vehicle was repaired. the failure mileage was 101,000 and the current mileage was 112,000. the vin was unavailable. sm.
12/10/2010142000
 2002 ford taurus coil spring broke and sway link cutting a hole in the sidewall of the tire something needs to be done such as recall
05/20/2010102000
 About 5 months ago i filed a complaint about my strut spring breaking and going into tire! i was told that issue is still under investigation! please give me a status! i have friends with same issues,and these cars should be recalled,its obvious that the strut or springs are defective. im afraid of driving the car and i should not have to pay for this defective part!
06/23/2010144008
 Tl-the contact owns a 2002 ford taurus. while driving at approximately 25 mph the front driver side tire experienced a blowout and the vehicle collapsed onto the frame. upon examining the vehicle the contact stated the front driver side coil spring broke which pierced the tire. the contact called the manufacturer who notified him that there was a recall on this failure for earlier model vehicles but he would have to pay to have his vehicle repaired. the vehicle was not serviced. the failure and current mileages were 144,008. sm.
06/14/201080000
 Tl- the contact owns a 2002 ford taurus. the contact stated that today the passenger front coil spring snapped and blew out a brand new tire. the donut was put on the vehicle and it was taken home. the vehicle has not been repaired. ford motor company was contacted and they stated there was nothing they could do. there was a recall on the 2000 and 2001 model years but the 2002 was not included. the failure and current mileage is approximately 80,000. rd
06/07/201098500
 Tl-the contact owns a 2002 ford taurus. while driving approximately 5mph the vehicle drivers side front coil spring broke. he stated he heard a noise and the vehicle suspension was lower. he stated that the failure cause a dent in his tire. he called the dealer and provided his vin and was told that his vehicle was not part of a recall. the vehicle has not been repaired. the failure and current mileage were 98,500. vwb
05/27/201098000
 Tl- the contact owns a 2002 ford taurus. he stated that on may 27, 2010, while driving at 20 mph the front suspension broke and punctured the tire which caused contact to lose control of vehicle, however, he was able to bring it to a complete stop. the vehicle was towed to a repair facility where the front suspension and coil spring was replaced. the manufacturer was contacted who informed him that his model was not apart of the recall. the failure and current mileage were 98,000..mr
05/20/20101000001
 Car was parked,when i went to get into car to go to work,i heard a bang! i went to inquire,i noticed a piece of broken white nylon stabilizer link,then i went to put car in reverse,and the drivers side strut spring went into tire,if i had been driving,a serious accident could have occurred! please help taurus owners with this problem. thank you! *tr
05/27/201064000
 When backing out of my driveway my left front tire on my 2002 taurus exploded. my car has under 64,000 miles on it and my tires were less then 6 months old. the spring broke and cut the tire half way around. i was just stopping to look for traffic when it happened. had this happened 3 days before i would have been on the freeway with my grandchild. ford knows of this problem and recalled all cars up to 2001 even though these are the same springs. how needs to die before they fix this. i am afraid to even drive it because i see someone had it happen 2 times . it may cost up to $1,000 to repair it and that is not counting the towing and the new tire.
05/24/2010117000
 Own a 2002 ford taurus. car parked in parking garage while at work. after work went to car, started it, put into reverse, moved not even three inches, sound like gunshot, front spring blew through front tire on driver side. my son said i had guardian angel...would have been killed if car had actually made it to the road. i have only had car three years. towed to repair shop, mechanic said looks just like recall situation on 2001 taurus, same spring incident..mine naturally not covered, but this is wrong. i was not aware of recalls on 2001 vehicles. i have no money, this repair will set me back quite a bit. i am thankful that nobody was hurt by flying parts!
05/25/2010134135
 My car is a 2002 ford taurus ses, today i sat down in the drivers seat, but when i did i heard a loud crash much like if someone dropped a metal pan on the drop, and the car sunk noticeably. i wasn't sure what to do, so i was going to drive it around the block to test it, but i barely made it three feet. as soon as i put it in drive the car began shuddering and making a shrieking noise. i immediately stopped and put it in reverse, but as i soon i took my foot off the brake it made a nasty noise and the tire was shredded. we got it towed to the mechanics and he said the spring snapped. he said that fixing it would require replacing the front strut assembly, springs, sway bar and the links.
07/18/200980000
 Tl*the contact owns a 2002 ford taurus. while driving at 45 mph, the contact noticed a grinding noise. after examining the vehicle, the contact noticed that the rear driver side coil spring had broken. the vehicle was towed to a repair shop where the coil spring was replaced. one year after the repair, the contact was driving 45 mph when the front passenger side tire became flat because the coil spring had broken. the vehicle had not been inspected at the time of the complaint. the failure mileage was approximately 80,000. the current mileage was approximately 87,000.
05/22/2010108000
 Front coil spring broke, puncturing adjacent tire and breaking the suspension linkage.
05/17/200660000
 Front and rear coil springs broke in 2006.the front spring broke and went through the side wall of the left front tire. had to be towed to the ford dealership.cost was around 450.00 with every thing.then in 2007 or 2008 the rear coil springs broke and had to be changed along wit the struts . and that bill was also around 400.00 to 450.00.and it has never stopped it eats front tires up like it's candy.this car is like a money pit.
05/16/2010
 2002 ford taurus front coil spring failure, resulting in punctured and brake line. extremly unafe due to lose of steering and brakeing. this vehicle should have been recalled as previous model years were.
05/12/2010135850
 1) driving on a residential street going approx. 25-30 mph. 2) only occurrence of incident, car was serviced. 3) replaced both front coil springs and replaced passenger side front tire where incident happened. old part i don't believe is available.
05/15/201093829
 Front passenger side spring broke destroying tire.
05/03/201098000
 Broken front sping on 2002 ford taurus. fortunatly, the spring did not break on the freeway!
05/11/2010130000
 While backing out of a driveway, the right front coil spring broke allowing it to slip past the bearing plate and rip open the front tire. reqired a tow and replacement of the spring, sway bar stabilzer and the tire. also had to have a front end alignment. because the 2002 taurus is notorious for this problem, i had to replace both front springs.
05/01/201087000
 I, like thousands of others, have experienced a failure in the front coil springs of my 2002 ford taurus. this can be very dangerous and potentially fatal, as the spring rips through the tire when it fails/break. i understand that ford recalled all 1999-2001 models for this very issue but despite it continuing to occur on 2002 and 2003 models they have done nothing and do not honor the repair as a manufacturing defect, which is very costly. there are many people at risk on the roads with this condition and something should be done.
04/25/2010103000
 2002 ford taurus se station wagon front left coil spring broke while driving at 25 miles per hour on city street. severally gouged, but did not puncture, left front tire. tire, however, did have to be replaced in addition to the spring and strut assembly. also replaced right front spring and strut assembly due to safety concern
05/03/2010109494
 I have a 2002 ford taurus station wagon. while pulling out of the driveway there was a loud noise. i imemdiately pulled back into the driveway to get the vehicle off the street and called a mechanic. upon removing the left front wheel he discovered that the left front coil spring had snapped and that the jagged edged of the spring had sliced through the tire side wall. the car was towed the mechanics garage where upon further investigation he found that the left front sway bar link and the left front strut assembly were also damaged. the failure has occurred only once - so far. the consequence in this case were not catastrophic - loss of use of the car for 2 days and a $950 dollar repair bill although i hate to think of the consequences had i been driving at highway speed and had this happen. i'm afraid it would have resulted in complete loss of control of the vehicle and a serious crash perhaps with serious or critical injuries or death. my research shows that ford recalled the 1999-2001 taurus models in northern states for this same defect and paid to replace both right and left front coil springs modified with aguard to prevent such catastrophic damage shoud a spring break again. this recall should be extended to include at least the 2002 model year which i'm told uses exactly the same springs as the 199-2001 model ford taurus.
02/14/200985000
 Last february i had to replace the 2 front coil springs in my 2002 ford taurus after the drives side broke puncturing the tire. the vehicle had about 85000 miles then, and i was making a right hand turn into a parking lot at about 10 mph. now my 2 rear coil springs have broke and are in need of replacing. the car has about 114000 miles, and when the passanger side broke, i was driving about 60 mph.
05/02/201066344
 I backed out of a parking space at work and my left front tire blew out after backing up about 2 feet. come to find out my coil spring had broken and gashed the inside of my tire and ruined the stablizer link. i had the coil spring replaced (quick strut) along with a new stablizer link and a wheel alignment done. i also had to purchase a new tire today.
04/28/201080040
 I was driving my 2002 ford taurus (with my family in the car )when i heard a loud bang and i slammed on the brakes almost hitting the car in front of me. i got out of the car and retrieved a piece of a suspension: spring coil. it appears to be one of the front springs. disaster was averted, barely.. i noticed that this particular part was recalled in 1999-2001 models. i cannot understand why this part (which is essentially the same part) was not recalled in the 2002 model. repairs have not been completed as i feel this should not be my responsibility to pay. this was dangerous and could have been a lot worse....
04/24/2010120000
 I had to replace a front passenger side coil spring on a 2002 ford taurus after it collapsed while she was backing out of a parking lot. she had traveled @200 miles in the previous two days with passengers in the car without incident and had no indication there was any problem with the vehicle. as an owner i think we should have been notified of any potential safety hazard by the manufactuer so we could have had the vehicle inspected and work done to prevent the failure. i would rather have the option to replace the springs before the coil failed, as had this happened when she was traveling it could have been a catastrophic event.
04/04/2010112000
 The front driver side coil spring broke and punctured the sidewall of tire resulting in a blowout
04/16/201048500
 Front coil spring snapped and punctured tire. resulting in a flat tire. fortunately the vehicle was moving slowly from a parking spot. the spring was replaced.
04/05/2010123617
 Driving 2002 ford taurus with 3 kids in car and going 55 miles an hour when the front driver's side spring popped and strut went into tire. barely got off the road because it would not steer. was told it was under recall but it wasn't. it was the 2001 ford taurus that was on recall. had to pay $545 to get fixed. was told by dealership that the engine etc is 2001 model but shell of car is 2002.
04/07/201088513
 I was backing out of driveway and heard a pop and air releasing from tire. while changing the tire my husband noticed that it wasn't just a normal flat but the spring had broken and pierced the tire. the car was towed and is currenlty with my mechanic and they are attempting to only replace both the springs and the one tire.
04/06/2010132000
 Driving along without incident and heard a loud popping noise. saw that my tire was blown and smoking so went to put the spare on. once car was jacked up to change tire, the front coil spring fell down. noticed that the coil spring was completely broken and had torn into my tire (thus causing a huge gash in my tire and smoke). found this to be quite unusual and quite dangerous had i been travelling at a high rate of speed. that being the case, i did some research on the internet and found this to be a big problem for the 2002 ford taurus model. apparently ford had recalls for models up until 2002 for this exact problem however the 2002 model has yet to be included. contacted a repair shop and was told repairs would cost at least 600.00. parts had to be ordered. front coil spring had no rust therefore should not have just broken apart. this is an apparent defect and ford needs to accept responsiblity and recall before someone is seriously injured.
04/05/2010110000
 2002 ford taurus front passenger side spring broke when reversing out of driveway, destroyed tire similair to the 1999 - 2001 models that were recalled
03/19/201070010
 The right front spring for the strut rusted out and ripped open the right front tire. car has 70,000miles. recall to install shield so spring can't rip tire was done for all models up to 2002. i could have been killed. on line report of problems with this car indicate numerous owners having this same problem,
03/31/201071000
 Left front coil spring broke into 3 pcs., punctured tire and shattered composite stabilizer linkage. i was backing up in parking lot to leave work when i heard an explosion, the car dropped to pavement and smoke blew out from around tire and motor. i am checking to see if there is a recall in order to have car picked up by a dealer to have repaired. the car can not be driven. there is no corrosion or wear on the coil spring. the car has 7100 miles on it. i bought it used at a dealership in philadelphia pa 5 years ago.
03/29/201040833
 Entering driveway, right front tire blew out and car clunked to ground! had difficult time to get the carjack under car..because it was so low, no realization at that time that springs were gone. replaced with donut spare, while driving to repair shop next day, car started smoking and smelling like burning rubber. smoking a lot. both tires in front burning up. made it to repair shop, was told both front springs were gone, and both front tires were gone. had to replace springs and tires in front end = $516.25. was told i was lucky to make to to repair shop with all the smoke and burning rubber. was also told i was lucky i wasn't driving on the highway. was also told this happens often in 2002 taurus model. i do not know if repair shop kept the old springs. i was too angry to ask. the tires looked like someone took a can-opener to them and sliced them wide open. very angry.
03/15/201082035
 While slowly backing out of my driveway. all of a sudden my front driver side tire blew. i just bought new tires a few months ago. while getting it changed, is when we realized the coil/spring had snapped. the machanic said in his 35 yrs of experience, he had never seen such a thing. and told me to look for a recall. after reading the horror stories about the front and back coil/spring snapping. i had all 4 replaced, front end alinement, and a new tire. costing me 793.65!!!!!!!!
03/25/201088699
 Ford 2002 front driver side and both rear coil spring failure.
02/05/20101100001
 The front driver's side coil spring on my 2002 ford taurus ses busted in half and shredded my driver's side tire. there is a recall for 99-01 taurus's, but not 2002, even though a quick google found pages with hundreds of the same problem reported. it happened backing out of my garage, but at speed could/would have killed somebody!! this recall needs to extended out to the '03 model year. *dt
03/15/2010128000
 17 year old daughter was pulling out of parking area and front driver-side tire popped on 2002 ford taurus. she called aaa and had to have flat tire changed but was informed had to be towed because the coil busted and punctured her tire. previously in september 2009, we had new tires put on the car and one of the back springs were broken and had to have it repaired before putting on the tires.
03/12/2010120000
 I was backing out of my garage and heard a loud hissing sound and my vehicle stopped moving in revers and wouldn't move fordward, i got out and observed my front left(drivers front) tire going flat. i looked under the vehicle and couldn't see anything, so jacked the taurus up and saw that the front spring had broken and stuck into my tire(which deflated it quickly) and also had broken my stabilizer link off at the strut ,i had to replace my spring, strut, sway bar end link, and front left tire to correct the failure.
03/13/20101020001
 2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it further, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. i do not know the status of the strut. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. will be calling ford dealer to get estimate for repairs. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr
03/13/20101020001
 2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. vehicle has 102,000 miles and used in wisconsin. will be calling ford dealer to get estimate for repairs as i hear there is no recall as of yet. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr
03/13/20101180001
 Front suspension spring broke, disabling the car. the sudden break took out front left sway bar support. car was immediately disabled. this is dangerous. could cause a car to loose control and possibly flip. issue was addressed on ford taurus models for 2001. the issue has not been addressed for ford taurus models for the year 2002 this is my car. *tr
02/20/20101760001
 Front spring on 2002 ford taurus broke, puncturing the sidewall of the tire. *tr
03/13/20101450001
 I have a 2002 ford taurus. this morning, the left-front coil spring of my taurus broken and it ripped the tire. all of this happened when it was parked in the garage without driving. before this, it worked fine with no problems. also i will have to replace the spring, strut and tire for my car. *tr
02/15/20101230001
 Front coil spring broke. *tr
05/10/2008780001
 I drive a 2002 ford taurus. i was backing out of the driveway when my front-left coil spring broke, severely damaging the adjacent tire. i had to replace both front springs, the sway bar link, front tire and have the car towed to the garage. i also had to have a front end alignment after replacing the tire. the repair cost ~$800. the mechanic installed plastic guards alongside the coil springs in case they broke again so the tire wouldn't be shredded. my previous car was a 1996 taurus and the exact same thing happened to it; luckily in both cases i was not driving at high speed on a busy roadway. i notice that ford currently has a recall for 1999-2001 taurus (nhtsa recall # 04v332000), but not the 2002. anecdotally, from speaking with mechanics and the dealership, this is a chronic problem with the taurus in general, not just the 99-01 models. *tr
03/06/20101175001
 I have a 2002 ford taurus se v6. the left front spring broke and began to rub the tire. i was only doing about 30 mph at the time on a small road and could pull over in about 300 feet. this car also had two rear springs break about 6 months ago. the car has 117,000 miles on it. i had a 1999 taurus that had a recall that installed a shield around the spring to prevent a spring break from shredding the tire. this is an unsafe design. if i were going highway speeds when this happened, i probably would have been severely injured, possible rollover. *tr
02/24/20101410001
 My daughter was backing up her 2002 ford taurus from our driveway when the left front tire blewout. upon further investigation it was found that the coil spring had snapped and punctured the tire. fortunately my daughter wasn't traveling at high speed when this occurred or it could have resulted in an accident. there have been numerous complaints about this problem with the 2002 taurus. previous years were recalled but to my knowledge the 2002 model year hasn't been recalled yet. *tr
03/01/20101310001
 On the morning of march 1st, 2010 my wife was backing our 2002 ford taurus out of the garage when the tire blew. upon inspecting the car i noticed that the coil spring was broken and contacted the tire resulting in tire failure. this is the second time that a coil spring has broken and blown a tire. the first time was in 2006. we live in franklin massachusetts. we bought the car new in 2002 from acton ford. ford did not offer to cover the cost of the repairs. franklin ford mentioned that it was a campaign and the car was not covered. my wife and i recently sold the car for parts to a toyota dealer. we are concerned about the safety of people driving these cars that are unaware of the potential dangers. i'm thankful that my family was not driving on the highway when the tire blew. i took pictures of the tire and spring. i have the vin number as well. thanks for your time. *tr
02/22/2010700001
 I have been the owner of two 2002 ford taurus automobiles. i've had to replace all 4 coil springs on my first one because they simply broke in half. only one broke at a time but you have to replace the coil springs on both sides of the car when that happens. so i have had 2 repair jobs replacing 4 coil springs. one of the springs broke while traveling at 40 mph and destroyed the tire on the front drivers side. i was able to control the car, no accident occurred. the first time it happened i just took it to my regular tire store and had it fixed at a cost of $800.00. a year later when another one broke i called ford and they said that there was a recall on those springs but only included 2001 and earlier models. i told them at the time there is a problem with these springs, it's happened to me twice and every tech who knows anything about these cars agrees. the ford taurus's of these model years have coil spring problems. no luck with ford and once again i had to shell out around $800.00 in october 2009 i bought another 2002 ford taurus (dumb me) off a neighbor and sure enough, another broken coil spring. this time i was pulling in my driveway, i could feel it break and again it ruined a 5 month old tire. by the way with every repair job you have to buy 2 new tires as well. the broken spring ruins the tire so you have to buy 2. i called ford again and they told me i'm out of luck. i explained that this is the 3rd time, in 2 different cars and that this has happened. they were less that helpful, polite but of no help. so now i'm looking at another $800 or so. is there anything you can do to help me? *tr
10/01/2009900001
 Front spring broke and slashed tire. now, a few months later, the rear spring is broken. *tr
05/28/20091
 Problems with noise front passenger side shuddering sound while driving comes and goes. problem with car running rough engine power decreased, seam like fuel is poor, some malfunction causing problems in traffic. this malfunction always happens on start up and during regular operating during driving. we have to keep letting off the gas and giving gas to try make it run right a hope to have a smooth ride. the popping noise from the front end always happen daily during driving with normal speeds. the front rotors has been changed three times since i owned this vehicle, continuing to have problem with the front end. brake pads always have been changed during these problems. *tr
02/24/20101050001
 Right front spring broke and punctured the tire - spring and tire had to be replaced. they punctured after vehicle was out in motion. *tr
02/12/20101241
 The car made a loud bang n front end dropped to the ground. drivers side front suspension busted n blew out the tire, just reached home driveway. it is not fixed as i am on limited income. also i do have the broken parts and they are not rusted at all. also the tire was like new and is totally shot. *tr
02/26/20101
 This happen to my car and now i see five others: 2002 ford taurus front suspension complaints 1 complaint number: 10311880 incident date: february 4, 2010 date added to file: february 18, 2010 description of the complaint: left front coil spring broke and ruptured left front tire, also broke left side swaybar end link detailsdiscuss it in forum 2 complaint number: 10311202 incident date: february 14, 2002 date added to file: february 17, 2010 description of the complaint: left front spring broken with puncture of tire detailsdiscuss it in forum 3 complaint number: 10310960 incident date: december 9, 2007 date added to file: february 16, 2010 description of the complaint: my 2002 taurus was sitting in the driveway when my husband heard a loud bang. the coil spring on the drivers side broke and put a hole the tire. the cost to get the springs replaced and a new tire was over $600.00 detailsdiscuss it in forum 4 complaint number: 10308675 incident date: february 10, 2009 date added to file: february 11, 2010 description of the complaint: car was parked and put into reverse to back up in drive when tire exploded. upon examination the drivers side suspension spring had exploded into 2 pieces and ripped into tire. detailsdiscuss it in forum 5 complaint number: 10308774 incident date: february 10, 2010 date added to file: february 11, 2010 description of the complaint: i was driving my ford taurus 2002 and the front left coil spring broke resulting in the broken coil spring puncturing my tire causing it to go immediately flat. this rendered my car immobile, required towing, and replacement of both front coil springs and mounts that hold the coil springs. (cost: $695) so far, this has only happened once, and i really hope it never happens again. i have a portion of the coil spring that broke off from the rest of the coil spring. the remaining spring was kept by the auto repair shop. the portion. *tr
02/20/20101492081
 My 2002 ford taurus had both front springs broken, 1 tire destroyed, drive axel destroyed and a stabilizer link destroyed. there is a recall for up to 2001 and wonder why this car with the same problem would not be covered. this is extremely disappointing. *tr
01/25/20101435101
 My daughter's 2002 ford taurus had the front driver's side spring snap off and punctured here new tire, while back out of the driveway. i see there is a recall up to 2001 and wonder why this car, with the same problem, would not be covered. this is very disappointing. *tr
02/04/20101078501
 Left front coil spring broke and ruptured left front tire, also broke left side swaybar end link. *tr
02/14/2010702901
 Left front spring broken with puncture of tire. *tr
12/09/20071250001
 My 2002 taurus was sitting in the driveway when my husband heard a loud bang. the coil spring on the drivers side broke and put a hole the tire. the cost to get the springs replaced and a new tire was over $600.00. *tr
02/13/20101291501
 1. started car, a 2002 ford taurus and began to back up and the front left tire blew violently. 2. subsequently found the coil spring had broken and speared front tire. 3. replaced coil springs and front tire at an approximate cost of $500. *tr
02/10/20101310001
 I was driving my ford taurus 2002 and the front left coil spring broke resulting in the broken coil spring puncturing my tire causing it to go immediately flat. this rendered my car immobile, required towing, and replacement of both front coil springs and mounts that hold the coil springs. (cost: $695) so far, this has only happened once, and i really hope it never happens again. i have a portion of the coil spring that broke off from the rest of the coil spring. the remaining spring was kept by the auto repair shop. the portion of the coil spring that i have shows the slightest amount of rusting on the inside of the coil spring. apparently, it does not take much to damage these coil springs. *tr
02/10/20091570001
 Car was parked and put into reverse to back up in drive when tire exploded. upon examination the drivers side suspension spring had exploded into 2 pieces and ripped into tire. *tr
02/07/2010403401
 Front passenger coil spring broke on a 2002 ford taurus, pulling it out of the garage. car is immaculate, barely driven (40k miles), never hit or bumped. broken spring shredded the tire completely in half. certain death would have happened, had this occurred at highway speeds. ford is aware of the problem for this car and model, for years ending 2001. needs to be mandated for 2002 (and beyond, if applicable). *tr
01/05/20101334331
 Front coil spring broke ---punctured tire ----spring dropped down on transaxle ----left front dropped to road surface -----causing loss of control. *tr
01/26/2010556041
 Sudden failure of front left coil spring on 2002 ford taurus resulting in puncture of the left front tire. car was towed to local dealership and both front springs and left front tire were replaced. reference nhtsa ea-08-018. *tr
02/08/2010870001
 2002 ford taurus last month i had to replace both of the rear springs last week i had to replace the rack/pinion today as i just started to drive forward in my driveway, the front right spring broke and pierced the front right tire. i was going so slow in the driveway that the sharp edge of the broken spring started slicing into the tire as if a person were peeling an apple. it scraped into the tire until it pierced through the sidewall. thank heavens this did not happen at 70mph i have read about the prior recall involving these same parts on the 2001 and earlier ford taurus models and on 2003 and earlier ford focus models which use the same parts. how in good faith could you believe that these parts were going to just disappear from the face of the earth. ford continued to use these parts until they were gone and just rolled the dice that they would not be caught by your agency. you must help the thousands of people out there driving various models of fords with these same parts this appears to be a very, very common problem with the ford springs. the events that lead up to the rear springs being defective were a thump when the r/r spring broke and the car dropped a little bit. while the mechanic was replacing it, i had him check the l/r spring at which time he found that one on the verge of cracking. the rack and pinion was leaking and upon further inspection it too was found to be bad. and as i explained above, i was driving out of my driveway at approx 2 mph as i was only going about 20' as i had to stop and pick up my wife who had walked to the mailbox. the rear springs are not available as it was last month. the rack and pinion is going to be returned for the core deposit unless you ask me to keep it. the front springs will be available as i will be changing out the l/f spring also. please help all of us and possibly prevent a tragic accident. *cn
01/31/20101533231
 I didnt get into and accident. went to change my tires, the rear springs were broke. i replaced both sides and spent 800. took my car into my dealer in january to get my heat fixed and they told me the right front spring was broke. so i had the fix plus the tie rod *cn
02/06/2010850001
 2002 ford taurus sel, front right coil spring is broken when the car sitting in a parking lot. the broken spring then punctured into the tire and totally damaged it. *tw
02/03/20101300001
 Driver's side spring broke destroying the tire, bending the strut and breaking the sway bar link. the car had to be towed and the repair was over $550. the car was parked when the incident occurred. *tr
02/02/2010823451
 I own a 2002 ford taurus that i purchase new. on 0202/10 my wife was backing the car out of the garage when heard a load bang, and the car suddenly stop. she noticed the front tire was flat, and when i removed the tire i notice that the front coil spring was broke. i'm very happy she wasn't driving 55 mph at the time it broke. i did some checking and found out there was a recall on this coil spring thru 1999 to 2001. i call the ford motor co. that they still have a major safety issue with this car, but they didn't seem to care. *tr
01/21/20101030001
 My front left coil spring snapped while i was pulling out of my drive way and went right through my tire. i drive a 2002 ford taurus. *tr
01/25/20101290001
 2002 ford taurus, left front coil spring snapped while parked, puncturing a hole in the tire. fortunately while parked and not on the interstate. it's my understanding the ford has a recall for the same problem on the 2000 and 2001 models but not on the 2002 model. of course my concern is this happening on the interstate and the outcome being severe. the left front strut assembly has been replaced with salvage yard parts. this was done before i was aware of this being an issue in prior years. *tr
01/22/20101300001
 My coil spring on my 2002 ford taurus broke and blew out my front drivers side tire yesterday just as i was backing out of my driveway. through searching for a recall found this has happened to hundreds of other people, this is obviously a factory defect as the older tauruses have been recalled. the scary thing is the new one may do the same thing or there are 3 others that could break. if this happens at a high rate of speed it could be deadly. *tr
01/15/2010993611
 On jan 15, 2010, my wife pulled out of our driveway to go to work in our 2002 ford taurus sedan. the left front tire went flat immediately. i quickly put on the compact spare tire so she could get to work on time. two days later, the right front tire went flat all of the sudden about a mile from our house. further investigation showed that each of the tires went flat because the coil spring of the front strut on the associated side of the vehicle broke and stabbed the tire. i know it is hard to believe but within two days, the spring on each of the front struts broke. we are very grateful that this happened at a low speed. it could have been deadly if it had been the week before when we were traveling at 65 mph on a trip to des moines. at the time of the breakage, the ford taurus had 99,300 miles on it. i was able to get the car home and plan to replace the front and rear struts myself. since i will do the work myself, the cost of the repairs will be about $1,000.00 dollars, which includes 4 new struts and two new tires. i will not use ford replacement parts, but will use monroe or moog. *tr
01/10/2010456451
 2002 ford taurus sedan w/45k miles broke front left spring taking out tire. aaa towed car to shop where other side did the same thing when they moved car. car owned/operated by 80 year old woman. total cost $850 by non ford garage, as ford claims no responsibility. i have looked around enough to know better. something needs to be done before somebody gets killed!!!!!!!!!!!! *tr
12/11/20091050001
 Broken front coil spring. *tr
01/15/20101120001
 Front driver's side suspension coil spring failed catastrophically puncturing adjacent tire. the front driver's side wheel immediately locked up and the tire deflated completely. fortunately, the car was not traveling at high speed at the time. vehicle had to be towed to shop where it was necessary to replace both front springs and one tire. it was also necessary to do an alignment. *tr
11/01/20091
 2002 ford taurus broken front spring. *tr
01/03/20101238281
 On sunday morning i went to get a paper, i started to back the 2002 ford taurus out of my driveway, when i heard a loud noise from the front of the car. i thought it was from ice build up and the cold weather. while driving down the road i could hear some noise coming from the front drivers side. i went about two more blocks to the gas station to get the paper, as i pulled in the parking lot the drivers side front tire went flat. i changed the tire, to my surprise the whole inside of a new tire was torn thru all the way around. after further inspection to see what caused this, my coil spring was broke and the sharp edge of the spring tore the inside of the tire all the way around. i spun the sharp edges of the spring to the inside away from the spare tire so i could get it home and to the repair shop. monday morning i drove the car to the repair shop to get it fixed, i was told by them that there might be a recall on the coil springs. i was flying out of state on vacation, when i returned they told me the recall only was on the 1999-2001 ford taurus. the shop changed the front coil springs, strut bearings and aligned the front end. i had to go to another shop to get another new tire and have it balanced. i called fords 1-800 number took my information, but was told no recall, you didn't bring it in to a ford dealer to be repaired, and its not under warranty. i could not get any answers to my questions, what would have happened if i was traveling 55mph and this happened?, and what changed in the coil springs from the 2001 taurus and the 2002 taurus springs. *tr
01/06/20101070001
 While backing out of a parking spot, i heard a pop and noticed the front end was leaning. when i looked out the door, i concluded it as a flat tire. later the towing company stated it was due to the front driver's side spring breaking and puncturing the tire. the spring, mount, and strut all had to be replaced. ford motor company was notified and stated that my vehicle was not on any recalls. (approx. mileage 107,000) within the past 2 months, both rear springs broke as well. *tr
01/06/2010733001
 Left front coil spring broke on my 2002 ford taurus sel abruptly while driving down a clear winter road resulting in both front coil springs needing to be replaced along with a sway bar link. so far no other damage to the tires, struts, vehicle, or occupants is apparent. i am being charged for the repairs, plus towing, and rental car while my car sits in the garage for 5 days over the weekend waiting for parts. i see there is a recall on taurus for coil springs up to the 2001 model year and that many other people indicate coil spring failure on model year 2002 and 2003 taurus. why is the recall not extended to cover these model years? *tr
12/23/20091247121
 Backed out of garage, front of car shook then left front end dropped. the tow truck driver retrieved a piece of the broken spring out of the tire, which was the cause of the puncture. this is the only occurrence under current ownership. to correct the problem, the car had to be towed to the garage where the left front spring and tire were replaced. in addition, the sway bar link was broken when the spring broke therefore this part also had to be replaced. the blessing here is that this defect occurred while backing out of my own garage rather than a highway--hence greatly decreasing my risk of personal injury. *tr
12/30/20091120001
 My taurus experienced a strut coil spring failure which resulted in the cutting the inside wall of the right front tire. both struts had to be replaced. if this had happened the highway it would have been extremely dangerous. i replaced one strut last year sametime and other this week. *tr
01/05/201060000
 Tl*the contact owns a 2002 ford taurus. the contact stated the front suspension on the passenger side has failed. the contact also stated that as she moved her vehicle into the driveway the suspension snapped and ripped the tires. the vehicle was towed to the dealer and contact was told that there were no related recalls or warranties. the failure mileage was 60,000.
12/20/20091050001
 In the summer of 2009 my 2002 ford taurus was taken to the shop for brake issues. while there, the car's back springs were found to be broken. to repair this problem new parts were required and subsequently bought and replaced in my car. recently, in the past month my car started to have problems with the suspension again. when i took it in to the shop they told me that the front springs were broken. again new parts were required to fix it. *tr
01/01/2010940001
 I was pulling out of a driveway in my vehicle, and as i backed out of my parking spot i heard a popping noise. by the end of the driveway i knew there was something wrong, so i got out to check. the front left spring on my 2002 ford taurus had broken and sliced my tire open, causing the popping noise i had heard. as a result of this, my car was not drivable. my vehicle had to be towed to a repair facility, and it will cost $350 for a new tire, new springs, a front end alignment and labor. had i been traveling on an expressway going 70 mph this could have been fatal. *tr
01/02/20101500001
 Both front coil springs broke at different times and punctured the side of the tires (unfixable). the car was not moving in either case. *tr
01/02/2010920001
 I went to buy new tires for my son's 2002 taurus today. i was informed from the tech at the tire store that the passenger coil spring was broken. i told him to replace both front coil springs and strut mounts. the repairs are going to be in the neighborhood of $840.00. i will have the exact price come monday. in the mean time, i was looking through this site and was blown away by the number of complaints on this issue. i can't believe that this agency or ford has not done anything in regards to it. i am going to complain to the ford dealer come monday and hope to get the ball rolling for a recall. *tr
12/31/20091230001
 2002 ford taurus - front strut and coil spring failure. on 12/31/09 as i was backing out of driveway the right front coil strut spring snapped and punctured the tire. (tire was 6 mos old with only about 9000 miles of use) i had the vehicle serviced at a local mechanic shop then on the same day and within hours of first event as i was backing up the left spring snapped and punctured the new tire i had just purchased. i had purchased two new tires since i had to change the tires as a pair. i now have had to purchase a third new tire to replace the new one on left side that was punctured in the second incident. the break point of both springs is identical to the point where the spring broke the metal is snapped identically in the exact same spot on each spring and the fracture line at the break point is the exact same on each broken piece. i have saved the pieces of the spring. i find it very suspect that the springs would snap within hours of each other at the exact same spot on each spring. all told the damages incurred will amount to over $600. i am extremely fortunate that this did not occur while driving as just a day prior i had returned home on a 250 mile highway trip. *tr
11/26/2009700001
 Broken coil springs front and rear on a 2002 ford taurus. resulting in punctured tires in both cases. they broke within 7 months of each other. living in mass. *tr
12/22/20091370001
 Front coil spring on 2002 taurus sheared and broke. this resulted in the broken coil to slip over the compression bracket, and puncture the front tire. fortunately this occurred as i approached my driveway as compared with the consequences had i been on the freeway. the local ford dealer said they have seen this problem numerous times but also said that ford has not acknowledged the defect and would not be covered by ford. *tr
12/22/20091120001
 My wife was backing our 2002 taurus from our garage when she heard a loud explosion from the front of the car. we discovered that the left coil spring had broken and also punctured our tire. replacement of the springs, struts and tires cost over $1,000. *tr
12/14/2009910001
 2002 ford taurus front driver side spring broke in half and shredded the inner wall of the tire. *tr
12/06/2009740001
 Last week a front coil on my taurus fractured--very likely due to inadequate corrosion protection--and protruded into my tire--shredding the sidewall of the front left tire. if we had been driving at a higher speed, this would likely have lead to serious injury or death to myself, my wife, or my 9 month old child. i have been unable to obtain proper guidance as to if ford motor company will include my vehicle in its customer satisfaction program 03m02--or any other program that provided for extended warranty coverage of the front coil springs for certain 2000-2003 ford vehicles due to manufacturing defect. a cursory search of the internet--specifically the national highway traffic safety administration
05/10/20091150001
 Both my 1995 and 2002 ford taurus front coil springs snapped in normal conditions while parked. this relates to your ongoing investigation #ea08018. the two repairs cost nearly $2000. i have the '02 broken spring. the first occurrence, i thought was bad luck - the second sent me to your website where i learned more of the history. i hope you can push ford to deal with all the snapped coil springs. it's just shoddy quality control. your online forms allows for the entry of just one of my vehicles. if you want the vin for the older one, let me know. *tr
10/28/20091580001
 I am seeking info on my 2002 ford taurus wagon. i had a maine state inspection on 10/28/09 and passed.this was done at vip auto parts in scarborough, maine. i drove 10 miles to my daughters home on the maine turnpike at 65 mpr. when i left and started the car the left front tire blew up, sounding like a shotgun had been discharged. l called a towing company as the car would not forward or back. i asking if i am entitled to reimbursement thru ford? i certainly believe i should as i have been informed by four mechanics that if the strut/coils assembly had let go while on the turnpike at 65 miles per hour my wife and i would most likely have been killed. i have also been told there had been a recall fro this car fro this issue for 1998-2001 fords. *tr
06/06/2009950001
 While backing up, i heard a terrible noise and the car dropped to the ground. upon further investigation, the driver's side front tire was flat due to the spring breaking and puncturing the side wall of my tire. my car was taken to the repair shop where they replaced the springs, sway bar, struts, and tire. they also had to do a 4 wheel alignment. the old parts are not available. *tr
10/02/2009920001
 Backing out of parking space and front right coil spring broke and punctured front right tire. needed to have both front coil springs and front strut assemblies replaced. also needed new tire, new tire valve stem and wheel weight. kept old parts and old tire showing puncture. *tr
07/12/20091150001
 Ford taurus sel 2002 front coil spring failure. i was stopped in front of a speed bump to let people cross the street, when i engaged on the speed bump at very low speed( foot of brake pedal) there was a big bang and the front of the car just splattered on the street. i knew something very bad had just happened. half an hour before, i was on the highway doing 70...lucky for it didn't happen then... *tr
09/19/20091005501
 The front right coil spring on my 2002 ford taurus broke and punctured my tire wall. it happened while driving on a side street . *tr
12/01/2008660001
 All four coil springs have failed on this 2002 vehicle. if this were to happen at high speed a front end failure and or punctured tire could lead to a serious accident. the fronts failed last week, the rears about 8 months ago. *tr
03/01/20081150001
 When backing out of garage drivers front spring broke and punctured tire. *tr
08/13/20091020001
 My car is 02 ford taurus, the front coil spring is broken. and i have met many people who have the same problem with me. but the company only cover the 1999-2001 models. the company should consider the cases related with model of 2002. *tr
08/07/2009347801
 Ford taurus 2002 station wagon parked overnight; in morning found that the front left tire was flat. discovered that the front coil spring surrounding the vertical strut had broken , punctured the tire...ripped gash that could not be repaired. required new front struts coil springs and sway bars and a new tire...total cost was apprx $1200. mechanic reports that hew has seen this before . question ? what if this spring failure has occurred at highway speed? *tr
07/28/2009950001
 I was driving along the city streets in minneapolis. i crossed some railroad tracks going approximately 25 mph. the tracks were well concealed and did not cause the car to bounce. i heard a loud metallic noise and pulled over immediately. once i was in the parking lot i noticed that my front end on the driver side was sagging, and the wheel well was resting on the tire had the car towed to a shop and was informed that the front coil had snapped and slammed down onto the stabilizer link, breaking it. thankfully i was going slow enough, and there was not much traffic so there were no other incidents caused by the failure of the spring coil. the bill to repair the stabilizer link and the coils will total approximately $400, plus $100 for the tow, since the car was not drivable in said condition. *tr
06/28/20091319361
 I woke up in the morning to go to my car and found that the tire on the front driver side had a flat tire. my son went to help me put on the spare tire, but after he took the flat tire off he saw that it had been punctured oddly, and saw that the cause of the puncture was a broken coil spring which is part of the struts. the coil spring was broken so badly that it had a sharp point where it was broken, and a center portion- about 4 to 5 inches of the spring actually had been broken off completely. the whole front end of the car fell and almost broke his hand while he was examining this, luckily he was quick enough to move his hand away. he was able to put the spare tire on, but the coil spring was actually touching and rubbing on top of the spare tire. i drove the car, very cautiously and slowly to a repair shop. they found that all my struts were bad, and the coil spring on the back passengers' side was also broken and actually rusting away. the total estimate for everything,including 4 new coil springs and struts, new tire, new tie rods was $1,239 plus tax. i had to have it fixed, there wasn't any way i could take the chance of driving this car out of the repair shop. i was laid off of my job this past january, so this is a big set back financially for me. i am lucky this didn't happen when i was driving at a high speed, it could have caused a bad accident. *tr
07/04/20091260001
 My daughter was backing our 2002 ford taurus out of the driveway when the driver's front coil spring fractured and punctured the tire causing a blowout. fortunately this didn't happen on the interstate where the consequences may have been much higher. *tr
06/14/2009976021
 2002 ford taurus lx, rf front spring broke at bottom coil. rf coil spring was replaced at my cost. same problem as 99-01 taurus/sable. my 2002 is not included in the recall and needs to be. could have caused an accident. broken piece was very close to sidewall of tire. *tr
06/19/20091461
 While driving at highrate of speed my son was nearly killed when front spring broke and went into the tire. there is no recall on ford taurus 2002 for this. *tr
01/18/2009500001
 Pulling car into the driveway 2002 ford taurus: front suspension coil springs fractures and sliced tire. car towed, tire replaced as well as 2 coils and 2 shields put on. *tr
06/11/2009557001
 While vehicle was parked, the right front coil spring broke and the end of the spring punctured the right front tire. the spring, strut and strut tower were replaced along with the tire and wheel alignment done. repair costs total $425.00. i have the spring from the vehicle and looks like had a weak/rust spot at the break. *tr
06/07/2009690001
 The front end of my 2002 ford taurus had been making some creaking and groaning noises. we thought possibly that it could be the transmission, but as i found out, it wasn't. on june 7, i had just gotten off the highway to stop for something on my way to work, and as i pulled into the parking space, i heard a loud crack. i looked to see if i had run over something, and i started back to work. a few blocks later, the front left started smoking, and my tire went flat. i went to jack the car up to see what happened, and the front left coil spring had snapped. the smoke had been coming from the spring rubbing against and also puncturing my tire. i consider myself very lucky that this didn't happen a few minutes before as i was coming down the highway at 60 mph, as my steering was greatly affected. we checked with the ford dealership, but they did not have any safety recalls for this particular type of situation, which i realize now is definitely a safety hazard. we bought new shocks/struts for both the left and right front of the car, and also are replacing both ball joints on each side; i also have to buy new tires. *tr
06/01/2009972261
 I own a 2002 ford taurus ses under 100k miles. last week, when i was pulling out from the parking lot of my apartment and the car has just moved inches, i suddenly felt something punctured my tire and the tire was losing air very quickly. i stopped immediately and tried to replace the flat tire with the spare one. i then figured out that it was the broken coil spring of the left front suspension that punctured the tire, which was only 20k miles. *tr
05/30/20091200001
 The car had been sitting in the driveway for about a month waiting to get a new transmission. when it was backed out, the tire gave out. thinking it was simply a flat i tried to change the tire to realize the front drivers side coil spring had broken. has not been repaired yet. *tr
06/03/2009800881
 2002 taurus passengers side front coil spring broke at highway speeds nearly killing all of us in the car. only 80,000 miles on car. we were just going down the road and heard a bang, which took out the tire. i am being told 2002 model years are not covered by recall, and obviously the same problem has existed for many years prior, covered by recalls. *tr
05/30/20091899311
 I have a 2002 ford taurus. the front spring on the drivers side broke while sitting in the laneway. it punctured the front drivers tire(which i just had installed a month previous at $200.00per tire) i did not know of recalls for this particular year of car.. had i been driving down the freeway, i probably would not be sitting here writing you this e-mail. i also just paid a repair bill for the front springs for $410.00. i have the old parts to inspect if need be. i would appreciate a response from you . *tr
05/08/2009815001
 Failure of right front spring and puncture of adjacent tire on 2002 ford taurus in ann arbor, michigan. approximate mileage on vehicle was 81,500. no prior warning or occurrence. no external property was damaged. was backing the car out of a parking space in a lot and was proceeding to enter the roadway when a loud explosive noise occurred. looked like a flat tire on the right front. tow truck attendant stated the that the right front spring broke and punctured tire and took the car to our local ford dealer. the dealer service attendant stated that there was a warranty on this failure and checked if our vehicle qualified. the attendant stated that the vehicle build date was outside the qualified warranty period. the dealer replaced both front springs, right front strut bearing and the right front tire. not sure if the parts are still available. we would appreciate if the warranty period could be extended to include our build date. *tr
05/04/20091363121
 Front coil spring broke on driver side and shredded the inside of that tire. *tr
05/10/20091032561
 Left front strut spring broke when parked in the garage of my house, piercing the new tire & preventing me from backing out of garage. *tr
05/09/20091400001
 I was backing out of the driveway today and my left front spring 2002 ford taurus 140,000 miles let go and punctured my tire. thank goodness that this did not happen when i was driving down the highway, for it could have been disastrous. there are numerous postings by ford owners on this issue. do ford owners have any recourse, since this yr. (2002 ford taurus) is not covered by recall but the earlier yr. cars are? *tr
05/03/20021610001
 Front left coil spring broke and slashed tire with no warning at all; could have caused a horrific highway accident while traveling at 65mph. ford has recalled coil springs for sables and taurus model of 2001 no further. there is clearly a serious problem. snow states have had recalls due to salt corrosion to spring causing sudden fractures. the out come for repair; replaced coil spring, shock;bearing and new tire totaling 780.00. my concern now is do i replace the other 3 coil springs to the tune of 150.00 before the same issue arises again!!! ford should take the blame and offer the replacement before too many more serious accidents occur. *tr
05/01/2009670001
 I own a 2002 ford taurus and when i took the car in for brake service my mechanic discovered that 3 of 4 coil springs were broken. the left rear spring spun and cut a gouge in a tire with less than 100 miles on it. there is no recall on this item so for replacement of the springs i was socked with a $400 bill. i researched the problem and discovered this has been a problem with these springs for several years. see below associated press tue, oct. 04, 2005 washington - the government is investigating whether the rear coil spring can fracture and punch a hole in the rear tires of some models of the ford taurus and mercury sable, federal auto safety officials said tuesday. the national highway traffic safety administration said it opened a preliminary investigation into the 2000-2001 models of the taurus and sable sedans after receiving 131 complaints about broken coil springs. the inquiry involves about 467,000 vehicles. the taurus was among the best-selling passenger cars in the united states during the two model years. most of the complaints came from northern states where vehicles are often subject to salt corrosion during the winter. about half of the owners who filed complaints said there were punctures in the rear tires because of the broken coil springs. any help would be greatly appreciated. *tr
07/17/2008954411
 2002 ford taurus: driver side front coil broke while traveling in mo. it did not damage the tire since the coil caught on the tire rim. *tr
04/27/2009608551
 My wife drives a 2002 taurus ses. in december the front coil spring broke. thankfully, it was parked and did not cause the tire to blow out while driving. yesterday a rear coil spring broke causing damage to the tire but the tire did not blow out. i understand there was a recall (id#14649) through the model year 2001 taurus but not including 2002. i have had two springs fail and i'm concerned that the scope of recall #14649 was too limited in scope. there may be a very serious safety issue the model year 2002. i have notified ford motor company about the potential safety issue and have asked for reimbursement. initially they said no, but i have asked for a call back from the customer service supervisor. i have the broken coil springs if a metallurgical check makes sense. i can also send pictures. *tr
04/23/2009946001
 Broken front and rear suspension spring caused tire failure. *tr
04/27/20091695201
 Started my car, put it into drive, turned right to exit my parking space, right front coil spring blew out and punctured tire, deflating it immediately. luckily i was not going at high speed or i could have had a major accident, as i would have lost complete control of vehicle. *tr
04/24/2009723561
 As my wife started the vehicle in the garage, driver's side coil spring broke tearing the inside of the tire and puncturing it causing a blowout. when the tire was removed, i found a tear in the inner wall approximately 14 inches long and a puncture. fortunately, it occurred in the garage, but had we been going at highway speed, it would have been deadly. the tow truck operator, our mechanic and the tire store were familiar with this problem in these vehicles. *tr
04/13/2009766751
 When pulling 2002 ford taurus out of driveway on 4/13/2009 noticed scraping noise in driver side front wheel area. then front tire went flat. when removing tire to repair, noticed coil spring was broken and inside wall of tire had been shredded. broken piece of coil spring fell to ground when tire was removed. vehicle has not been repaired as of this date. tire and broken piece of spring are in my possession. *tr
04/15/2009128000
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway, the coil spring failed and punctured the front driver's side tire. the contact called the manufacturer to get the vehicle repaired. he noticed online that there was a recall for the front coil spring, but only for the 2000 and 2001 models. the contact feels that the manufacturer should be responsible for the repair because this is a safety issue. the speed was unknown. the current and failure mileages were 128,000.
04/03/2009660851
 Started to pull out of parking space, felt and heard a pop, pulled back into space. got out and saw front suspension coil had broken and shredded tire. when called for a tow, the company guessed it was a 2002 ford taurus, due to all the repairs they have been having to do. *tr
03/14/2009631521
 My wife was backing out of the garage when the left front tire went flat almost in instantly. upon trying to change it i noticed the front coil spring had broke. fortunately it happened in the drive way and not on the road. the car is a 2002 ford taurus with 63,000 miles and after several emails and phone calls ford was absolutely of no help in fact they almost seemed defensive and i could understand this after searching the web and seeing the number of people with the same problem. the cost of the repairs were approximately $1300. *tr
04/06/2009720001
 I have had both rear coil springs and one of the front coil springs break on my 2002 ford taurus. the front one broke yesterday and damaged the front tire and i just bought the tires three weeks ago. now i have to replace both front coil springs and buy a new tire which is not cheap. coil springs if made right should not be breaking this easy. *tr
03/29/2008670481
 Our 19 year old daughter was backing out of the driveway on the morning of march 29th 2008 in her 2002 ford taurus ses when for no apparent reason, the left front coil spring snapped in two, puncturing the tire and also broke the stabilizer link. the vehicle was towed to the local ford dealer, where the stabilizer link and both front springs were replaced as recommended by the dealer. also a new tire was put on. *tr
04/04/2007354671
 Front spring on 2002 ford taurus wagon broke without warning puncturing tire. 1999-2001 ford springs recalled...car only has approx. 36,000 miles on it. ford would not take any ownership of the problem eventhough there are numerous complaints by other owners with the same issue. thank god car was not moving. *tr
04/04/2009484721
 I placed my car in reverse to back out of the driveway when i heard a swoosh and the front of the car dropped. i got out and noticed i had a flat tire. i removed the tire and found part of the coil spring on the ground and a white cap. after removing the lug nuts the tire was stuck to the remaining coil spring. i twisted the tire off the coil spring and found the coil spring had broke in two. the strut assembly and the sway bar linkage was broken as well. i am sure there may be more damage once i get the car towed to a garage. i am glad i was not driving at any speed when this happened.*tr
03/28/20091280001
 Coil spring broke went through tire. *tr
02/28/2009760001
 The drivers side front spring on our 2002 ford taurus just blew apart. the car dropped down the road, we were on i-465 on the west side if indianapolis in heavy traffic with a semi passing us and behind at 65 mph. thank good no one hurt , just in less than a second the front of the car was on the interstate. the state police got us a toe truck and the repair shop being a firestone store said they get several ford taurus in with the same problem. *tr
03/09/2009104157
 Tl*the contact owns a 2002 ford taurus. upon entering the vehicle, the contact noticed that her front driver's side tire was flat and severely punctured. the vehicle was towed to the dealer and they determined that the front driver's side coil spring failed. the vehicle was repaired at the cost of $600. the manufacturer would not provide compensation because the vehicle was not under recall. the failure mileage was 104,157 and current mileage was 104,203.
03/09/20091041571
 Had a flat tire on 2002 ford taurus. aaa came out to change, and discovered the front coil spring busted. mentioned another member had same problem and discovered there was a recall on them. however, there was a recall on 2000 and 2001 models, not 2002. it appears the problem was not fixed since we have experienced the same issue, but it's not under recall. *tr
02/15/20091290001
 Front driver's side spring on my 2002 ford taurus ses failed. when it failed the spring broke and punctured the driver's side front tire. almost had to have vehicle towed to service station since i had difficulty in moving the broken spring to get the doughnut on the vehicle. luckily this occurred when i was backing the vehicle out of the garage and not when driving down the expressway. i have 129k miles on the vehicle. *tr
11/20/20081200001
 2002 ford taurus front coil springs broke causing tire to blow. *tr
03/03/2009248651
 Left front coil spring broke with only 24,862 miles on one-owner 2002 ford taurus ses 4-door sedan. fortunately it did not happen on a major highway when car was being driven or during local driving. car had been backed into residential below house garage without any indication of problem. next morning car was started in garage and as soon as it was driven 3-4 feet it was quite apparent that something serious was wrong due to the loud scrapping sound. car was brought back into garage and aarp towing service was called for service. arrangements were made to tow it to the ford agency from where vehicle was purchased new on 10-11-02. total cost to repair damage is $617.71. *tr
03/02/2009600001
 I reversed my car this morning, and my front driver side tire blew out completely. i took the tire off, and the front coil spring had shattered and ripped through my tire. i contacted ford with my vin, and they stated that there was no recall about this for my car. i have done extensive research on the internet regarding this, and 2001 ford taurus ( i have a 2002 taurus) were recalled for the exact complaint. is there a known issue with 2002 taurus registered with your branch? as a result of this, i cannot drive my car as the coil spring would rip through another tire. the rip in my tire is approximately 4 inches long. *tr
02/27/2009640001
 Driving a 2002 taurus with 64k miles. was backing out of the driveway when i heard a noise and pop and front left end sank down. thought at first that i just had a flat tire. while trying to change the tire, had difficulty removing tire. found that the coil spring broke and sliced into and nearly all the way around my tire. put on spare and carefully drove to local station to repair coils. thankfully i was not driving at any great speed when this occurred. called dealer and they could find no recall information for 2002 taurus. called ford customer service and no warranties, recalls, or customer satisfaction programs available to provide assistance for the repair. replacement cost for coils, tires, and alignment was $750. *tr
02/21/20091198371
 I pulled away from my house and was traveling approximately 20 mph when i heard a loud noise. drivers side front coil had broke and caused tire damage. at this time i do not know if any additional damage was incurred as vehicle will have to be towed to repair shop. upon researching coil failures i am very angry to learn that this is a very common and known problem with 2002 taurus vehicles. consumers need to be made aware of this problem and ford needs to take responsibility for their defective parts. *tr
02/18/2009103123
 Tl*the contact owns a 2002 ford taurus. while driving approximately 55 mph, the coil springs failed between the front driver's side tire and the frame rail. the vehicle inadvertently moved to the right and caused the driver to apply pressure to the brakes. the vehicle was pulled over to the shoulder and then towed to the owner's residence. the vehicle was not inspected by a mechanic. the dealer stated that no recalls were available; therefore, the contact would be liable for the repairs. the manufacturer was not notified. the current and failure mileages were 103,123.
02/12/2009880001
 2002 ford taurus station wagon had the front left coilspring snap causing the tire to blow out. this is a very common occurrence http://www.topix.com/forum/autos/ford-taurus/t2i76qlavd30dd454. *tr
02/18/2009980001
 Passenger coil spring on 2002 ford taurus sedan has failed and was noticed as a failure today. *tr
02/13/2009950001
 I own a 2002 ford taurus with 95000 miles. i had (fortunately) parked my car for work; on return had a flat tire. on changing it, found the inside of the tire ripped open almost all the way around. when i took it in for a new tire, it was found the front driver spring had broken, and i was told the taurus has a problem with this. i had to replace both front springs and struts, get new tires and a wheel alignment to the cost of $1300. now i'm researching and found the 2002 was not included in the recall for this problem, and the rear springs can break too, usually at much lower mileage. i'm now afraid to drive my car, and am looking for a new one sooner than i had planned. this could have been catastrophic if it had happened on the highway. *tr
02/14/2009788901
 2002 ford taurus was sitting in the garage when a loud bang was heard, it turned out to be the front coil spring. it broke in half just sitting in the garage. i have heard many complaints that 2002 ford taurus' are notorious for this issue. the tow truck driver told me that he's towed a lot of these vehicles with the same issue and that i was lucky i wasn't driving it. *tr
02/09/200928000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 30 mph, the front passenger side tire blew out. when he was replacing the tire with a spare, he noticed that the front passenger side spring failed and punctured the spare tire. the front driver's side spring also failed. the vehicle will be towed to the dealer for repair. the manufacturer stated that the vin was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs) and did not offer assistance with the repair. the failure and current mileages were 28,000.
12/11/2008910001
 Driving and smoke began coming out of the driver's front of car. loud bang. coil punctured tire. almost had accident. *tr
07/03/2008720001
 Front left coil spring brook on my 2002 ford tarus sel. *tr
02/12/2008670001
 The front driver's side spring on our 2002 taurus broke and punctured the tire. i will need to tow the vehicle because the spring is embedded into the tire and cannot be removed. towing, repairs and a new tire will be required. *tr
01/10/2009100000
 Tl*the contact owns a 2002 ford taurus. while driving 15 mph in icy road conditions, the front passenger side coil spring failed. a sharp edge on the coil spring punctured the front passenger side tire. the spare tire was utilized and the vehicle was taken to the nearest tire dealer. the tire dealer stated that the vehicle was the third taurus they had seen that day with the exact same failure. the failure and current mileages were 100,000.
02/16/2007518161
 I purchased a new 2002 ford taurus in nov. 01'. i have had three coil spring break. the first one was on 2/16/07. i was backing out of my driveway and my front left tire blew. had to have it towed to a garage. they had to replace the broken coil spring and front left tire and both front ball joints. on 5/15/08 during my state vehicle inspection, the inspection garage notice that one of my back coil springs was broke. i had to have it replaced. on 1/13/09, once again i was backing out of my drive and my front right tire blew. once again i had to have my car towed to the garage. the front right coil spring was broke. i have to have it replaced along with a new tire. i called ford motor co. customer service and they said there was no recall on 2002 ford taurus coil springs and could do nothing about it. i have since learned there was a recall on ford taurus coil springs for model years 1999-2001 & again for ford taurus coil springs for model year 2003. i have researched this online and have learned there are 100's if not more complaints about 2002 ford taurus coil spring breaking. this situation is very upsetting. i worry every day wondering if a coil spring is going to break and blow my tire while i'm driving. i think it is an outrage that a company as big as ford cannot do something to correct such a defective piece of equipment. *tr
02/04/200957816
 Tl*the contact owns a 2002 ford taurus. while driving approximately 20 mph, the front driver's side tire detached from the vehicle and split in half. the vehicle was towed to the repair shop and the mechanic stated that the front driver's side springs failed and punctured the tire. there were no injuries. the vehicle was repaired at the cost of $1,800. the current and failure mileages were 57,816.
02/06/20091190001
 Front coil spring broke in half while the vehicle was parked and off, and the broken coil damaged the strut and punctured the tire. all the broken items were replaced, and the non broken items were replaced on the opposite side to ensure safety. *tr
01/03/2008930001
 My 2002 ford taurus with 93,000 miles was parked overnight in our garage. placing the car in reverse, there was a loud bang and the front left of the vehicle dropped. upon inspection, it was apparent that the left front coil spring had snapped, slicing the adjacent tire. cost of repair was $850. ford will not assist in paying for the repair. *tr
02/01/2009830001
 While my car was sitting in my drive way at my home, the front drivers side spring broke and blew out my tire front tire...shredded it. thank god i was not driving when it happened. *tr
01/30/2009960001
 1- i drove out of my driveway and my front left coil spring snapped and punctured my almost new tire , and my plastic sway link 2- it happened once , but from what i hear it happens alot and it should be recalled. 3- i had an estimate for about $600 not including the tire at about $160. *tr
01/15/2009860001
 My 2002 ford taurus front coil spring broke, and sliced into the tire. i replaced the tire and will have to replace both front springs. *tr
01/30/2009570001
 2002 ford taurus ses purchased 12/31/01. front coil spring broke, slashed tire as i backed out of garage. on inspection, a piece of the strut broke and had to be replaced. also a rear coil spring was broken and strut was damaged. now having to replace 4 coil springs, the struts and 4 tires. $1700, with only 56, 000 miles on the car. i will contact ford about this. there was a recall through 2001 and many documented incidents on the internet chats about the 2002 coil springs. i feel ford should be accountable and should have included the 2002 model also in the recall. please advise *tr
01/28/20091070001
 My wife was driving our 2002 taurus, and noticed a rumbling from the front end. she got out and looked, and the tire had blown out (purchased one month prior). when i arrived (and the tow truck right after), we noticed that the coil spring had broken, and had punctured and pretty well shredded the tire. a web search online of this problem (i was trying to find a damage estimate) has shown numerous other hits, as well as this agency's own investigation into the problem. i am currently unsure of any further damage. i do know the coil is broken, and that the tire has been punctured by the coil. we are waiting to hear back from the mechanic about other problems that may have occurred (tie rod, rim, etc). we will ensure that the original damaged coil spring is kept. *tr
01/22/2009914601
 Our 2002 ford taurus se suffered a broken coil spring on the left front and ruined the left front tire. to fix the problem we are incurring more than $750.00 and ford knows of this problem on previous taurus models due to nhtsa recall 04v332000. *tr
01/16/2009745911
 Backing out of driveway, front end of car lurched up; accompanied by extremely loud noise. upon inspection, discovered front driver's tire shredded. i assumed at the time, this was the only problem. tire mechanic advised that there had been a recall of make and model for catastrophic failure of front springs. this recall was discontinued just prior to my model year. contacting several dealerships as well as the manufacturer came to the same conclusion - we know there is a problem but we cannot help you. transferring the car to another repair facility, it was determined that left front spring had indeed broken and recommended repairs were estimated at over $350.00 to include the other side front coil spring and, of course, a new set of tires and associated alignments. at the time of this complaint, there has been no repair accomplished - as claimant is seeking legal recourse through state attorney general's office as well as private legal counsel. *tr
01/24/2009675001
 I was backing the car out of the garage when the drivers side coil spring broke and also punctured the tire. *tr
01/22/200922469
 Tl*the contact owns a 2002 ford taurus. while backing out of a parking lot, the contact heard a large popping noise. when she arrived home, she noticed that the coil spring failed and punctured the tire. the alignment also failed due to the coil spring that split into two pieces. the dealer stated that they would repair the failure at the contact's expense. the vehicle has not yet been repaired. the failure and current mileages were 22,469.
01/21/20091300001
 Leaving my driveway,the front coil spring broke and puncture the tire on my 2002 ford taurus. *tr
01/19/2009399541
 2002 ford taurus ses with 40,000 miles. vehicle was parked. started to back up and front driver's side tire blew out. upon changing tire, realized inside of tire had been sliced. cause was the coil spring bursted and punctured the tire. upon researching this problem, noticed that ford had issued a recall for this problem on 1999-2001 taurus's. did not include the 2002 model year. contacted ford and they refused to accept responsibility. stated the 2002 is not under recall. this is an obvious safety issue. *tr
01/20/20091105361
 Left front spring on my 2002 taurus broke and the broken end of the spring punctured the tire causing a total tire failure while traveling 65 mph. *tr
01/05/20091600001
 While driving to work in the morning, my wife heard a clunk' noise and a thump. she went back and picked up a piece of metal which turned out to be the bottom coil of the front right coil spring. fortunately the tire did not get damaged. the spring was confirmed broken while in the shop for other repairs on 1/19/2009. by looking at the broken piece, you can see where the fracture propagated from. there appears to be a defect in the steel. i have worked in automotive for over 32 years with metals, so i know what i am looking at. this needs to be recalled as were earlier models!! *tr
01/14/2009968351
 Slowly backing up and heard a loud noise and immediately the front drivers side tire went flat. had to have car towed to the youngblood ford dealership (madison, ga) i was told the front drivers side coil spring broke loose and it destroyed the drivers side sway bar and also destroyed the tire. i saw that the 1999 through 2001 ford taurus had a recall for this same problem. it is evident this problem was not resolved on my 2002 ford taurus. *tr
01/12/2009589561
 Wife's 2002 ford taurus was parked in driveway when left front coil spring broke. i initially thought it was just a flat tire,but i couldn't fill it as fast as the air was leaking out. found that the air leak was from the broken coil spring sticking into and rupturing the inner sidewall of tire. one partial coil of broken spring fell free upon removal of wheel. the remainder of the very sharp broken coil spring was,as previously mentioned,what penetrated the tire,ruining it. the broken coil spring also broke the left stabilizer bar link,which is made of plastic. *tr
01/07/20091020001
 I own a 2002 ford taurus. i live in a suburb of akron, ohio, on a state route highway. upon accelerating to exit my driveway, my right front coil spring broke in two puncturing my brand new tire. luckily i was able to pull over before the steering locked . i have spoken to both a ford dealership and to ford's customer relations center. they stated that ford is still collecting data as to whether to extend the 1999 - 2001 recall of the defective front suspension coil springs to include the 2002 taurus. according to ford they are aware of the problem existing in model years after 2001 taurus & sables. ford has extended the warranty coverage of the front coil springs up to 10 years of service and/or 150,000 miles. but it is vin number specific. this is clearly a defective part. for the spring to break / fracture at the base and for the spring to unscrew from the spring seat, puncturing the sidewall of the tire. causing immediate & sudden loss of tire pressure and control of the vehicle. ford states that this is not a defect or safety issue. what if i had not been able to control my car? did i need to have been injured or worse for ford to take notice? that this problem still exists! as a side note; when i finally retired my 1991 oldsmobile cutlass in late 2007 with over 250,000 miles it still had it's original springs? and they were still in good condition. now i am faced with a repair bill that is 1,200.00. which is the over inflated cost at the dealership and inferior plastic parts that are not covered by a lifetime warranty. *tr
01/08/2009560001
 My son was backing his 2002 ford taurus with 56,000 miles from the driveway when the front driver side coil spring ruptured and impaled the front driver side tire. i have not yet received an assessment of or an estimate to repair the damages. *tr
01/05/20091580001
 Driver's side front spring on 2002 ford taurus snapped puncturing tire and damaging wishbone. vehicle was parked in garage at the time. vehicle has 158,000 miles on odometer. both springs tire(s) and two struts replaced by ford dealer. *tr
01/04/20091
 Ford taurus 2002 front spring broken. shredded a brand new tire. how many times does this need to happen before something is done about it. *tr
01/03/2009400001
 Left front coil spring broke and shredded a two week old snow tire. *tr
01/02/20091168001
 When reversing out of a parking space the front drivers-side coil spring suddenly let go, destroying my new front drivers-side tire. there was a small amount of surface rust on the outside of the coil but the fracture was clean metal. it is at the dealer repair shop right now. *tr
01/04/20091
 Our ford taurus was sitting in a school parking lot after a basketball game, we came out to the car to leave. our 3 year old daughter climbed into the back seat and we heard a loud pop/crack.. then the front drivers tire went flat... we have found it to be a broken front coil spring! we have 3 children under 5 years and luckily no one was seriously injured but we just replaced brand new tires on the car 3 weeks ago! now we have repair bills, new tires, and loss of work b.c of this. *tr
12/27/20081186151
 The driver side front coil spring broke shredding the tire. upon inspection the passenger side front coil spring was broke. both of the front coil springs were replaced. *tr
12/31/2008951611
 2002 ford taurus. my son bought used, driven only 1100 miles in the 6 months he has owned it, mainly to school or work and back. he was backing it out of the garage, front drivers side fell down when the spring broke and spring embedded itself in the tire and tore an 8 inch gash. very thankful he wad not driving it on the road when this happened. it's in the shop now as i search for recalls. happened 2 days ago, have not talked to dealer yet but will on monday (it's friday now). *tr
04/15/2008550001
 I have a 2002 ford taurus and the driver's side coil spring broke sitting in my driveway puncturing my tire and requiring approximately $ 1,000.00 to repair. i had it repaired on the day it happened, a sunday, and it has been fine since. there is no recall on my 2002 taurus but there is on the 2001 taurus. makes no sense. the problem with the coilsprings is still a problem for later models. *tr
12/31/20081170001
 Went to move my 2002 ford taurus ses on 12/31/08. heard a loud noise from the front of the car and went to inspect it. i found both front tires flat. i called aaa to have the car towed and the operator jacked the car up and found that both front coil springs had broken in half and punctured the tires. he thought there might be a recall on this item. i called ford customer service center and they explained that there was a recall for the 1999-2001 model years but not for 2002. i asked why not, since the problem obviously still exists and i was lucky it happened in my driveway, instead of during my normal 50 mile commute to work. the only thing they said was that i should get it checked by a ford technician so they can determine the cause of the problem. i said the cause is obvious - they are still using faulty coil springs in their cars and have been for a long time. no satisfaction. from what i have read, this is a commonly occurring problem and i hope that you will take the action necessary to force ford to fix this recurring problem. *tr
12/01/2008660001
 Coil spring on vehicle broke. *tr
05/03/2008800001
 On 5/3/08- while backing my 2002 ford taurus out of my driveway, i got a flat tire. upon investigating this problem, i noticed i could not get a jack under the car in order to change the tire. upon further investigation, the problem ended up that the driver's side front suspension coil spring fractured and punctured my front driver side tire, ruining it. being that this is the second ford taurus that i have had, i then remembered there was a recall on my (old) 2000 ford taurus that involved putting a boot on the coil springs to prevent the coil spring from puncturing the tire, upon failure. (nhtsa campaign id number 04v332000- nhtsa action # pe04044. although the above incident happened on a 2002 taurus, i am questioning why this same problem that was supposedly fixed by the ford motor company to respond to the my1999-2001 problem, happened on a my 2002 vehicle. the problem set me back close to a thousand dollars to repair, but most importantly, i was grateful that the problem happened on the approach of my driveway, not on the freeway that i was heading to. this type of collapse could have had serious consequences, if it happened at freeway speeds. i have contacted the ford motor company customer complaint line concerning the above issue, and all they informed me of, is that this is not covered under the vehicle warranty. i have the defective coil springs, if needed, to investigate this catastrophic failure concern that i have ! *tr
12/29/20081400001
 I own a 2002 ford taurus se which i purchased 5 yrs. ago, on12/30/08 i walked out to my car to find the passenger side front tire flat. i attempted to pull the tire off and have it repaired but was initially unable to get the tire off due to the spring being broken and stuck inside the side wall of the tire. apparently, and thankfully this happened while it was parked in my driveway. in researching this problem i found that there have been numerous complaints from other people, and ford motor co. themselves recognized the problem in model years 99-01 but not 2002. i find this odd as i'm sure the same equipment that was used in the 99-01 models can be found in the 2002 models. i intend to have it repaired, as well as replacing the other side as a preventable measure. it would have been nice to have prior knowledge of this problem instead of finding out the hard way. thankfully my wife, and children who ride in the car often were not driving it when the spring broke. thank you, r. wise *tr
12/23/2008320001
 My 2002 ford taurus broke a front spring and punctured my tire. this is the second time one of the springs has broken. in the summer of 2007 a rear spring also broke. i only have 32,000 miles on my car and take very good care of my car i was luck the last spring broke in my driveway but right before it broke i was driving in an ice storm. these 2002 taurus need to be recalled before no one is in a serious accident. december 2008 i had a merry christmas because i was not involved in an accident. *tr
12/24/20081
 Front coil spring passenger side broke causing tire to shred. further damage of strut and front end unknown at this time. *tr
12/17/2008558791
 While backing out of my driveway (12/17/08), the driver's side/front of my 2002 ford taurus simply collapsed. the front coil spring had completely snapped dropping the front vehicle structure onto the tire. a jagged coil spring piece had also ripped a large gash into the interior sidewall of the tire resulting in an immediate loss of all tire pressure. the repair resulted in replacement of the front coil spring pair (passenger side coil spring was corroded and in very poor mechanical condition), a sway bar link, strut mount, and new tire (total cost-$600). additionally, i needed a rental car to get to work during the repair period (additional $132). due to the catastrophic nature of the tire failure, if this incident had occurred at highway speed, i suspect that severe injury/death could have been a possible outcome. *tr
12/25/20081030001
 The car was parked in the drive way and when i backed up to leave, front driver side spring broke, destroying the tire and the sway bar end link. from my research this is a very common problem on the ford taurus. glad i wasn't on the highway at 65mph. *tr
12/19/2008901431
 While parked coil spring failed (broke) puncturing left front tire on a 2002 ford taurus. vehicle had about 90000 miles on it. i had to cut the tire off of the coil spring to remove it. the car had to be towed to a repair shop and the front set of coils was replaced. *tr
12/17/2008742181
 On 12-17-2008 i drove my 2002 ford taurus out of my driveway. after driving approximately 300 yards i smelled rubber burning. returned car to driveway and noticed left front to be setting much lower than normal. car was towed to mechanic (firestone) and left front spring and strut were broken. i was told this is a common problem for taurus. replaced both front springs, struts, sway bar links and left front tire (spring tore into tire) plus a front end alignment. cost = $1400. i was lucky because this car is driven mostly on the interstate at highway speeds. something needs to be done before someone is killed or hurt! *tr
12/20/200890500
 Tl*the contact owns a 2002 ford taurus. while driving approximately 40 mph on normal road conditions, the contact heard a loud noise coming from outside of the vehicle. suddenly, the tire exploded. he pulled over to the side of the road and replaced the driver's side tire. he also observed that the front coil spring failed. the vehicle was taken to the independent mechanic for inspection and they stated that the front and rear coil springs failed. the vehicle is currently being repaired. the contact was in the process of notifying the manufacturer. the failure and current mileages were 90,500.
12/17/20081
 I was coming to a stop light when i heard a loud bang noise. i put the car in park and looked around the car but at this time saw no damage. i was a block from home so i drove home. at this point i did notice the front end was low, so i jacked the car up and saw the spring was broken. upon breaking it also snapped in half a sway bar and damaged the tire. all i can say is i was lucky. i drive the expressway every day, if it would of happened then i could be dead or could have killed someone else or both. *tr
12/15/20081150001
 My fiancee's 2002 ford taurus sel front driver side coil spring broke and tore the whole inner sidewall off of the tire. the coil spring broke while the car was sitting in the driveway over night and thankfully my fiancee was just pulling out of the driveway when she noticed the tire halfway off the rim. had the coil spring broke on the highway she may not be alive today. i spoke to ford and they were unable to offer us any assistance. the vehicle is only 7 years old and only has 115k miles on it. there is a recall already in effect for 2001 models that have the exact same issue. i have the broken coil spring in my possession if in the case an investigator would like to examine the faulty part. *tr
12/16/200880241
 Broken coil on front passengers side ripped open the tire. *tr
12/14/20081040001
 My wife was backing the car out of the garage and the front drivers side tire popped. after removing the tire i noticed the coil spring had broken and went into the tire. we called two ford dealerships and they told us this was not covered or under recall. we had the car towed and new coil springs and a new tire put on at our expense. i did a search on line and this has been a problem on earlier ford taurus with a recall on 1999-2001 models. *tr
12/13/2008720001
 Front right spring snapped on my 2002 ford taurus while backing out of the driveway. blew a hole in the tire as well. *tr
12/11/20081000001
 My 2002 ford taurus front left spring/strut broke and punctured my tire. i have to admit i'm very grateful that my daughter had put the car in reverse to back out of the driveway when this event took place. she is safe. but this is a serious issue! when i looked for information on a recall on-line, there are many people with this same make that have experience the same results. i insist on buying american, please don't tell me it's no longer safe to buy american. please investigate this for others safety as well as my families. *tr
12/09/20081020001
 Driving about 45 mph when i heard a loud pop and my vehicle swerved to the side of the road. the car would not move and i had to have it towed to the repair shop. they observed that the front driver side spring had broke and cut my driver side tire in half and also damaging front struts and additional suspension parts. he thought ford would pay for repairs since he has had this happen before and it was covered. ford informed him 2002 vehicles were not covered and they would pay nothing. this is a very dangerous defect and could have caused a serious accident had there been a car in the lane next to me when it happened. ford needs to take responsibility for this defect since a internet search of this problem has revealed hundreds of identical incidents. it is only a matter of time before someone is seriously injured or killed due to this defect!!! in the meantime i am out over $1000.00 for repairs and am scared to drive this vehicle on the highway for fear that i won't be so lucky next time!!!!! *tr
12/09/20081272521
 Backing out of garage heard a noise, left front tire went flat. inspection found the tire was torn from a broken front coil spring. replaced both front coil springs and suspension sway bar links. this could have been a disaster if it would have happened while driving at highway speeds. *tr
12/03/20081150001
 2002 ford taurus v6 front coil spring broke and ruptured tire in 2006, rear coil spring broke in 2008. front strut assembly including spring was replaced along with the tire. *tr
12/01/2008500001
 Drivers side spring busted in half ripping the tire apart....when we went to put the spare on the coil dropped off hitting the pavement barely drove it to firestone with the coil hitting the spare tire. this happened while in the driveway when i was ready to go to work. firestone also found the back passenger suspension coil also cracked and a bad hazard. i had to have all four suspension coils replaced along with the sway bars and a wheel alignment. i was lucky to have it bust apart in the driveway and not on the highway i was very lucky. this was a costly repair....... *tr updated 02/04/09. *lj
10/06/2008732231
 Broken front springs. *tr
11/01/2007800001
 The summary from nhtsa action # ea08018 precisely describes what happened w/ our taurus. the broken coil spring punctured the adjacent tire resulting in loss of inflation pressure in our case the tire had to be completely replaced. **** we also had a spring/coil break w/in the engine in march 2007. **** nhtsa action number : ea08018 nhtsa recall campaign number : n/a make / models : model/build years: ford / taurus 2002-2003 mercury / sable 2002-2003 manufacturer : ford motor company component : suspension:front:springs:coil springs date investigation opened : august 28, 2008 date investigation closed : open. *tr
09/23/2008941
 Front spring broke on my 2002 ford taurus. the broken spring slashed my brand new tire. had to have the vehicle towed to a ford dealership. spring damaged struts and also needed to be re-aligned. *tr
11/15/2007730001
 The left front coil spring broke while backing out of my driveway. the coil spring punctured the tire. upon inspection the right coil spring needed to be replaced also. went to taylor ford to get reimbursed and was informed that the prior year taurus was covered in a recall not my 2002. *tr
05/15/2008800001
 Front coil springs failed as car was being backed out of drive. broken springs punctured both front tires. dealer reported the failure was identical to what was seen under a recall for previous model years ford taurus's. since this vehicle was not covered by the recall, dealer charged me for new coil springs and tires. i kept the springs and tires. the springs clearly show signs of fatigue and cracking prior to failure. *tr
08/28/2008980001
 Front drivers side coil spring broke while driving. the spring failure resulted in a broken strut, left side drive axle, and left side sway bar link. *tr
07/11/20081420241
 I have investigated and discovered an updated customer satisfaction program 03m02 - supplement regarding additional coverage for front coil springs on my 2002 ford taurus. however, i am unable to get any satisfaction from ford as to how to claim this. my original odi confirmation number is: 10234221. *tr
07/27/20081
 Strut broke on 2002 ford taurus, which in turn punctured tire causing the tire to shred, ford has recalled this in the 2001 series but not in 2002, yet it seems to be the same issue and have impacted many people in the same manor, so why no recall on this years model. it makes no sense to me. now this repair will cost over 700.00 to fix (including tire replacement), seems to me (from what i read) that the recalls are based in part on the impact to safety, had this blow out occurred at a high rate of speed on a highway for example, it could have been a tragedy, why is ford not recalling this proactive to avoid a disaster, rather than what appears to me they are waiting for disaster before reacting (in my opinion of course). *tr
07/29/2008823501
 2002 taurus ses - front coil spring broke while parked at work. *tr
07/24/2008970001
 Ford taurus 2002 front spring coil snaps and punctures front tires. luckily the car was parked otherwise the incident could have led to severe injury and possibly death. *tr
07/23/20081000001
 2002 ford taurus front drivers side spring broke driving the spring into the front tire. *tr
07/11/20081420241
 My 2002 ford taurus station wagon, broken coil spring on front shredded tire, had to replace both springs, strut and tire. i understand there was a recall on years 1999-2001, but from what i've discovered, it should have been extended for the 2002 models as well. *tr
07/13/2008550001
 Bought 2002 ford taurus sel from used car lot, had about 43,000+ miles in excellent condition. i have had this car less than a year. it presently has 68,000 miles (700 miles driven weekly), all highway driving. at about 55,000 miles ( i am guessing), i started hearing a clunk. today i went to change the brakes and found the drivers side rear suspension low to the tire. i carry no weight in the car. i took the tire off to find the spring had snapped and coiled around the strut perch. the car has not been abused or mistreated. i find it strange that this car would snap a spring so easily in such a sort time. luckily it didn't pop a tire while driving. i have read up on the internet to find this is a known problem for this year and make car. i have also read, that i should expect the front struts to collapse. i feel ford should be held accountable for selling a car with known dangerous and potential problems. there should be a recall on these vehicles for a potentially dangerous and faulty suspension. i have also been forced to replace the blower motor to the cars hvac system. the system has been working intermittently. i have read on the net that this also is a known ford problem. i am fortunate that i am a federally licensed airplane mechanic, therefore i do my own repairs. the parts in question are not cheap, nor is my time. ford needs to be forced to reimburse all expenditures to repair these known problems. ford needs to recall and address these known problems. *tr
06/01/2008815001
 The left front spring on the car broke while backing out of the driveway and tore the entire inside portion of the front left tire causing the left side of the car to collapse. the ford dealer replaced both front springs as well as the abs sensor which was damaged due to the collapse. the car was driven home but the next morning when backing out of the driveway the brakes failed due to a ruptured break line, presumably also from the broken spring. the dealership repaired that at no cost but refused any reimbursement/repairs for the springs or other repairs necessitated by the damage caused due to springs breaking. *tr
07/01/2008910001
 Driving home for a lunch break, and as i am driving it sounds/feels like something snaps i lost control of my car hit a tree. got out of vehicle and noticed the passenger side front tire looked shredded. once tow agency arrived they noticed the front coil had broke which was the cause of the tire being shredded. my veh is now in repair and needing a new front coil. *tr phone interview updates (july 9, 2008): the consumer said that it was a clear day, the road was dry and there was very little traffic. she was traveling at about 40 to 45 mph on the left of two north bound lanes. suddenly a corner of the front of the vehicle dropped and the vehicle spun counter-clockwise about 90 degrees crossing the two south bound lanes, hopped over the curve (rounded corner) and struck a tree. the consumer said that she paid $900 to replace the right front fender. the consumer indicated that she had no time to react to prevent the crash when the front coil spring broke on her vehicle.
06/26/20081050001
 I have a 2002 ford taurus which has experienced 2 suspension spring failures in the last year. the rear left occurred about 8 months ago and the most recent was the front left on 6/26/08. the front spring failure was in a parking lot as i was backing out, with the spring puncturing the tire with complete loss of pressure. the vehicle has 105k miles on it and has been well maintained at the local ford dealership. in both cases the springs and struts were replaced, alignment performed and in the case of the front, i had to have two new tires in order to have a matched pair. *tr
05/20/20081300001
 Front drivers side spring snapped causing tire damage. *tr
06/26/2008640001
 My husband was driving home from work today traveling at 60mph when the left front coil spring broke. he said he heard a loud noise then followed rubbing and more loud noises. he also said that he could feel the car pulling into on coming traffic when this happened. he pulled the car over to find out what happened and he noticed that the spring was busted. he then had to call aaa and have the car towed. the vehicle is a 2002 taurus with around 64000 miles. this is unacceptable and something needs to be done about this so called spring problem. we feel that this should be covered by ford especially since we had to pay for new springs on my 2001 taurus about two weeks ago. when we contacted the dealership they said the car wasn't covered under the coil spring recall and that we would have to pay for the repair. why isn't this particular car under the recall and our '01 taurus is? this car was made in 2001 and we purchased it new in 2002. i am looking for answers and im not having any luck getting any straight ones. i think all these cars with these particular springs should be recalled even if its the rear springs also. im afraid to drive the taurus now. my family doesn't feel safe at all traveling in them and neither do i. this is again a major safety issue and i hope that you recall these vehicles so no one else has to go through what my husband had to go through. he also said that the front end is now lower and the fender is rubbing since the spring broke. *tr
04/20/2008576341
 My daughter was driving my 2002 ford taurus to the store & felt the tire going flat. she stopped to put air into the tire, & the tire would not hold the air so she called me. when i got there i tried to put the jack under the tire to see what the problem was & i couldn't even get the jack under the car. with some additional help i did finally get a jack under & got the tire off to see a huge tear in it. i then noticed the broken coil spring. i contacted ford about the broken coil spring because i had an older taurus that ford had recalled for the defective coil springs. all the ford garages said that their computers were down & i would have to call them back. i contacted the garage at the dealer that i purchased the car from for a repair & they checked with ford & said that there were no recalls on that year. i got the front coil spring replaced along with the strut that was broken in the process of the spring breaking & as the dealer was checking the car they said that the rear coil spring was also broken so i had them replace that along with the strut. i have talked to a few other taurus owners who have had this problem also. why has ford never fixed this problem? is it going to take a large number of people getting fatally injured or killed before something is done about this? *tr
06/23/2008995001
 I have a 2002 ford taurus that had the driver side spring broke this morning, fortunately in the drive way, resulting in a broken axle as well. in researching on line, i found that model years 1999 to 2001 had a recall for this problem and although it is apparently happening on 2002 models (based on internet data) i checked my vin number on ford's website and there were no recalls. my son uses this car as well and i cannot imagine what could have happened if he was on the road driving when this spring broke. *tr
06/12/2008541931
 June 2007 discovered both rear springs on our 2002 ford taurus were broke resulting in rear strut failure (47124 miles). june 12, 2008 (54193 miles) right front spring broke puncturing the tire. car was again repaired at c & m ford in massena where i discovered 1) that there was a recall on 1999-2001 ford taurus for this problem and 2) that there were three (3) including myself 2002 taurus' that had broken front spring this week. three failures in one week for the same model and year seem extremely high for a small town like massena, ny. when i researched the web i discovered numerous reports from all over. *tr
06/12/2008979251
 Front right coil spring failure. *tr
06/10/2008860001
 Owner of ford taurus 2002 sel, defective right front spring broke and punctured tire in 2 places. locking up front right tire at low speed. could have been a catastrophic accident at higher speed. ford presently has recalls on 2000 and 2001 springs but none on 2002. want compensation for damages to my vehicle. wayne n. wallace. *tr updated (6/24/2008): mrs. wallace clarified that there was no crash involved. mr. wallace just had new tires put on two days prior to the spring failure. he drove home from the tire place, parked the vehicle on the driveway. the car sat for two days. when mr. wallace went to the car, he discovered a flat tire. the car was put on a hoist and the mechanic found the right front coil spring was broken.
03/12/2007600001
 2002 taurus, broken springs at <60,000 miles. very dangerous situation-it exploded the front tire while driving. *tr
05/12/2008700001
 The car was parked in my driveway. i went to drive it and it had a flat tire. on closer inspection the front drivers side spring had broken and went into the back side of the tire. this is the first time this has happened, but the car only has 70k miles on it. i had to have the vehicle towed, a new tire put on it, a new spring put on it, and a new stability link. i am glad it didn't break while i was driving it. my mechanic said that this happens a lot on this model and we should contact ford to see if there was anything that could be done about this, or report it. i don't have the whole broken spring, but ii do have a small part of it. it broke about 5 inches from the bottom spring seat. i have the 5 inch piece. *tr
04/15/2008640001
 When backing out of my driveway i heard a loud pop followed by rapid release of air from my right front tire on my 2002 ford taurus. upon examination it was found that the right coil spring had fractured and that the protruding sharp end had reached out and snagged the tire ripping a gash 16 inches long in the inner sidewall. replacement of both front coil springs has been recommended and replacement of the tire will be required. spring which failed showed rust penetration at point of failure to be about 30% of the cross section of the spring wire diameter. the painted coating also showed signs of failure at the point of breakage due to the presence of surface rust on the sprint in that area. there are also indications on other areas of the painted coating that corrosion is present under the coating. i have both parts of the broken spring in my possession. *tr
05/12/2008600001
 Ford taurus 2002, built on 10/9/01 in chicago. front passenger side coil spring broke and cut into tire. wife was pulling out of drive way to go to shop. son in law and i disassembled strut and spring. trying to find replacement. 1999 through 2001 models have a recall notice of 04v332000 dated 2004-jul-15. 2002 should be included after seeing all the complaints and safety issues associated with this issue. *tr
05/11/2008990001
 Yesterday i dropped off my car for an oil change, just as i pulled in to the mechanic's drive the front-left of the car dropped 4 and the front driver's side tire blew. a coil broke, and researching on the internet it appears this is a common problem for ford. the 2002 and later models are not covered under any recalls for some reason. fortunately i wasn't on the interstate since that is where most of my driving is done. *tr
05/11/20081160001
 Within one month, two brother-in-laws and i have had our 2002 taurus front springs break causing a flat tire and extensive linkage repairs. there is nhtsa campaign #04v332000, but it only goes to model year 2001. ford should extend this recall to what every year they used this design! a search of the internet finds many 2002 complaints... *tr
05/02/20081200001
 I was pulling out of parking spot. i heard a loud popping sound and air rushing out. i stopped and got out and noticed i had a flat tire. i called aaa and service guy came and told me the driver side front spring broke and punctured the tire. i know ford has a recall on some model taurus but not mine. i was forced to pay out of pocket for a tire new and two new springs. *tr
05/01/2008600001
 I was pulling my 2002 ford taurus out of the driveway when i heard a loud clunk followed by the sound of a spring uncoiling. as i continued out of the driveway i heard the sound of something rubbing and smelled burning rubber. i made a u-turn and pulled back into the driveway. it was then that i noticed the left side of the car was sitting lower than the right and the left fender was resting on the left front tire. it is obviously a broken spring. ford has recalled the 2001 taurus for this same problem. according to the dealership repairs will be around $500. the car as 60,000 miles. *tr
04/11/2008217001
 Backing out of the garage heard a loud bang, stopped car, drivers side of car was almost completely laying on the ground, the drivers side coil spring had broken and pierced and flattened the front tire also the upper strut mount had stressed so much that the ball bearings had popped out. had a heck of a time to get a jack under the car to put on the spare so we could have it towed to the shop. replaced the both front coil springs, replaced both upper front strut mounts, replaced both front tires, front driver side sway bar end link was damaged when coil broke and car leaned. also found the rear struts to be bad and had both rear struts and coil springs replaced. then had to have a 4 wheel alignment done. this coil spring failure at less than 22000 miles coasted over $1,000. we are just glad that we were not driving at highway speeds when the coil spring failed!! *tr
04/24/2008700001
 My daughter who is at college, drives a 2002 ford taurus. the other day she went to back out of her parking space at school. the front driver side tire blew out. when they tried to put the spare on they found that the coil spring had broken and pierced the tire. the car had to be towed to a garage. apparently this is a very common occurrence on these cars. thank god she was not driving down a busy highway! *tr
04/13/20081050321
 Ford issued a recall on its taurus that ended with 2001 models. the nhtsa action # is pe04044. it describes failing coil springs that can cause tires to be torn up. i have had this happen now to my 2002. the car was in the garage and being loaded with some things my daughter was taking back to college after the weekend. there was a bang we heard whose source was undetermined. when she began to back out the front left tire blew out. upon inspection the spring had broken and pierced the tire. this website outlines many similar cases involving all 4 corners of the car. http://www.consumeraffairs.com/automotive/ford_springs.html i've understood ford will not provide any satisfaction to owners of these cars. as it is sunday i have no repair options available, but the car will have to be towed and a tire and at least the spring will have to be replaced. based on the responses in the above web page costs could go beyond $1,000. *tr
04/03/2007590003
 Events leading up to the failure was a approximately 100 mile round trip on the interstate traveling 65 mph, the evening prior to the incident. the failure consisted of the driver's side coil spring breaking and severly damaging the front diver's side tire and sway bar. the incident occurred while the vehicle was parked in a parking lot and not being driven. the make and model of the car was a 2002 ford taurus se. the dealership had to replace both front coil springs, replace the driver side sway bar, replace the tire, and realign the suspension.*ak
01/14/200572561105/27/2002
 On my 2002 ford taurus the left front coil spring broke which in turn ruined the left front tire, luckily my wife was just starting the car when this happened or it could have been a lot worse. the cost of repairs is over $600.00. i called ford, which was pointless, they are not covering 2002 model years. the ford rep stated that they have my compliant on file and if there ever is a recall to keep my receipts and i would be reimbursed. in my 30 plus years of driving i have never had a coil spring break and through my research this is the exact same problem that was recalled on all 1999 thru 2001 model year taurus's. what does it take for nhtsa to see that this issue still exists and ford needs to handle these. hopefully my tax dollars are not going to waste and nhtsa will force ford to step to the plate and handle these before someone really gets injured. *nm
01/14/20051200112/20/2002
 Dt: the contact stated that the vehicle was experiencing a violent vibration in the steering wheel. along with the vibration heard a loud clanking sound in the front end. the noise and the vibration get worse when driving at 45 mph or higher. he had a situation where he was trying to avoid a road hazard and the vehicle was extremely hard to control. the vehicle has been in the shop several times for the problem. there has been no conclusion to the problem. he has been in contact with ford, and they offered no free remedy. dt: dealer had been working with the contact to find the source of the vibration, when suddenly they told him that they did not want to see him or his vehicle in their dealership again. he has not yet decided what approach he should take with the vehicle.*ak
06/24/200520000010/04/2001
 Front end has had vibration since i bought the car. have had continental original tires replaced under warranty 3 times because dealership said vibration was due to tire failure excessive runout. vibration is returning again.
11/10/2003111/16/2001
 2002 ford taurus. front end vibration at highway speeds. problem was corrected once. i have the same problem again. *la
2541
 Front end suspension vibrates while driving , vibration increasing with speed. cause unknown.*ak
SUSPENSION - FRONT - CONTROL ARM
12/27/2007552351
 I was backing out of my garage when i heard a loud noise, my left front coil spring fractured and put a hole through my tire, also caused damage to the control arm. needed to replace control arm, coil and tire. *tr
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
01/05/2007110/27/2001
 2002 ford taurus with left coil spring broke. a recall was issued but not on the year the consumer owned.**nar**cc the ball joints were replaced because they were loose and worn. the wheel cylinders were replaced due to them leaking. *jb
01/06/200637174110/08/2005
 Upon routine oil change and inspection the passenger side lower ball joint was stated to be loose and needed replacing. after work, i jacked up the car and verified the passenger front tire could be wobbled when pulling on the top & bottom of the tire. this car has 37,174 miles. a repair has been scheduled at a local shop. *nm
10/05/20042
 While driving in inclement weather the blower motor failed work and the windshield became foggy. this caused poor visibility for the driver. consumer heard a loud knock noise coming from the front. consumer took vehicle to the dealer, and mechanic determined that defroster/defogger motor, and the passenger side lower ball joints needed to be replaced. *ak
SUSPENSION - FRONT - MACPHERSON STRUT
01/25/2006100473107/08/2002
 2002 ford taurus left front coil snapped, wrapped around the strut assembly, broke the sway bar link and punctured the left front tire getting embedded in the tire so as to make the wheel immovable. fortunately the car was stopped at the time, however, a moment later and i'm certain someone (my husband) would have been seriously injured or perhaps several people might have been injured or even killed. he couldn't free the tire from the coil and had to call for a tow. it couldn't be towed; so they sent for a flat bed to transport it to the repair shop. i went to the ford dealership with the busted parts after we had everything replace both right and left coils and strut assemblies and sway bar links and left front tire. i was told by the dealership that there was a similar problem with the 1999, 2000, and 2001 ; that there had been a recall. i was told that they put a protective shield on the vehicles which prevented the coil from puncturing the tire. however, the recall did not extend to the 2002 taurus. perhaps ford motors should rethink this matter and consider putting a shield on the 2002's also. don't wait for someone to be injured or killed before taking steps to correct this problem. i retained the old parts, i have taken pictures of them and will be sending the coil and sway bar link to ford motors. i will keep the struts and tire in the event they would like to inspect them. however they are heavy and bulky and will be rather difficult to send, but i will send them upon ford's request. *tr
06/21/20071100001
 2002 ford taurus front and rear springs and struts were defective. driver's side rear spring failed, causing a blow out.*ak
09/25/200624120101/02/2003
 Dt*: the contact stated while reversing in the driveway, an explosion was heard and the driver side front tire went flat. the vehicle was towed to an independent repair shop, who determined the strut had fractured and punctured the tire. the front struts were replaced.
06/14/2006120385205/28/2003
 While exiting the driveway, front driver side tire went flat accompanied by a loud noise. the vehicle was moved to an independent repair shop (via flatbed truck) that found the coil spring & strut for that location & the right rear coil spring had fractured. the broken front spring ripped through the sidewall of the tire. both springs were replaced, along with the strut & tire. there is a nhtsa recall, #04v332000 regarding the front springs; however this vehicle isn't included in the recall due to it's vin. *nm
SUSPENSION - FRONT - SHOCK ABSORBER
02/27/200679048401/31/2002
 1. drove car approximately 35 miles. parked the car for several hours. upon returning to the vehicle, the front drivers side wheel well was touching the tire making the vehicle immovable. the vehicle was transported to the dealership for problem determination and repair. 2. the dealer determined there were 2 broken coil springs (drivers side front and rear), a failed strut (drivers side), a broken sway bar link, and a missing axle boot clamp. 3. 1 strut replaced, 2 front springs replaced, 2 rear springs replaced, sway bar link replaced, axel boot clamp installed, front end aligned. *tr
05/29/2006768003
 2002 ford taurus with 76,000 miles coil and strut broke and punctured large whole in front driver side wheel. pulling foward at low speed and then backing out of driveway when failure occurred. failure corrected by replacing both front coils and springs, two new front tires, alignment and labor totaling $800. 1998-2001 models had a recall to place a shield on springs which they know break and cause flat tires. my vehicle was not under recall but had it had the shield, i would not have had to replace my front tires. *jb
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
05/02/201165000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 38 mph, the contact stated that the front drivers side coil spring fractured. the contact did not inform the dealer; however, the manufacturer advised the contact that her vehicle had not been included in recall number: 04v332000 (suspension:front:springs:coil springs). the vehicle was not repaired. the current and failure mileages were 65,000.
04/04/201157889
 Tl* the contact owns a 2002 ford taurus. the contact stated that the front driver side coil spring fractured and punctured the tire. the vehicle was taken to the dealer where they replaced both the front driver and passenger side coil springs. the contact did not inform the manufacturer of the failure. the failure mileage was 57,889.
03/30/2011102000
 Tl* the contact owns a 2002 ford taurus. while driving approximately 10 mph, the contact noticed dust coming from the front passenger side and discovered that the front passenger tire was flat. the vehicle was towed to the dealer where the technician stated that the front coil spring fractured and punctured the tire and both front coil springs would need replacing. the vehicle was not repaired. the manufacturer was contacted and stated there were no recalls for the vehicle and could not provide any assistance. the vin was unavailable. the approximate failure mileage was 102,000.
09/01/200935000
 Tl* the contact owns a 2002 ford taurus. while in reverse, the contact attempted to apply pressure to the accelerator pressure but the vehicle would not accelerate. the contact noticed that the front driver side tire was flat. the vehicle was towed to the dealer where the technician stated that the front driver side coil spring and the tire would need to be replaced. the technician stated the coil spring fractured and punctured the flat tire. the vehicle was repaired. the approximate failure mileage was 35,000.
03/26/2011145000
 Tl* the contact owns a 2002 ford taurus. the contact was driving in reverse approximately 2 mph in a residential driveway when suddenly, she heard a loud noise outside of the vehicle. the contact inspected the vehicle and noticed that the front driver side tire was completely deflated as a result to a fractured coil spring which had pierced the tire. the vehicle was neither diagnosed nor repaired for the failure. the failure mileage was approximately 145,000.
05/17/2010127224
 Tl*the contact owns a 2002 ford taurus. while reversing, the contact heard a noise. he then noticed the left front tire had become flat. he had the vehicle lifted and found that the left front coil spring was broken. the contact planned to call the manufacturer and have the vehicle repaired. the current and failure mileages were 127,224.
05/16/2010140000
 Tl*the contact owns a 2002 ford taurus. the contact stated that when he pulled into his garage, the front driver side coil spring failed and punctured the tire. he put the spare tire on and drove to a local repair shop. the mechanic advised the contact to speak with the manufacturer about recalls. when he called the manufacturer, he was informed that his vehicle was included in recall 04v332000 (front coil springs). the vehicle was being repaired at the time of the complaint. the current and failure mileages were approximately 140,000.
04/27/2010109000
 Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 40 mph the front driver side coil spring broke and punctured the front driver
04/11/2010172000
 Tl*the contact owns a 2002 ford taurus. while driving at 60 mph, the contact stated that he noticed a loud, clicking noise so he pulled over to the side of the road. he noticed that the front driver side coil spring was broken. the vehicle was towed to a repair shop where both front coil springs were replaced. the contact had not spoken with the dealer or the manufacturer at the time of the complaint. the current and failure mileages were approximately 172,000.
04/25/201063119
 Tl*the contact owns a 2002 ford taurus. when the vehicle was taken in for routine maintenance, the mechanic stated that the front left spring was broken. the mechanic replaced both front springs and struts. within a few weeks, the contact heard a loud noise when the vehicle was parked. upon inspection, she saw that the front right spring was broken. the vehicle was taken back to the repair shop and the front springs and struts were replaced. the contact called the manufacturer but she was told that they would not offer any assistance with the repair cost. the failure mileage was 63,119. the current mileage was 63,124.
02/14/20102
 2002 ford taurus defective springs *gr the consumer stated she was pulling out of a parking lot when she heard a noise. she promptly stopped driving, and discovered the front driver's side tire was flat. she put the spare tire on and returned to where she purchased the tires, only to learn the warranty did not cover the situation. the consumer was informed the tire would not be replaced, because the damage was caused by a broken coil spring and not because of any inherent problem with the tire itself. a month and a half later, the driver's side rear tire was damaged in the same manner which was due to a defective coil spring. the consumer discovered a recall regarding the coil springs for the 1999-2001 models.
02/03/2010140000
 Tl*the contact owns a 2002 ford taurus. the contact stated that while driving between 10-15 mph the front coil spring fractured and punctured the front drivers side tire. the tire and spring combination also fractured the stabilizer bar link and punctured the axle boot. the contact did not take the vehicle to a dealer but made the necessary repairs himself. the manufacturer was contacted but would provide any assistance. the failure mileage was 140,000.
03/24/2010120000
 Tl* the contact owns a 2002 ford taurus. while the contact was driving at approximately 20mph, he noticed a clunking sound coming from the front end of the vehicle. shortly after, the front end of the vehicle suddenly dropped to the ground. the vehicle was towed to a local mechanic who informed him that the front coil spring needed to be replaced. the current and failure mileages were approximately 120,000.
03/08/201083440
 Tl* the contact owns a 2002 ford taurus. the contact stated that when he attempted to drive in reverse, he noticed that the front left wheel was dragging and the tire was flat. he removed the tire and observed that the front coil spring was fractured and punctured the tire. the coil spring and stabilizer were replaced by the contact. the manufacturer stated that because there were no recalls on his vehicle, they could not offer any assistance. the current mileage was approximately 83,500 and the approximate failure mileage was 83,440.
03/12/2010105000
 Tl* the contact owns a 2002 ford taurus. the contact discovered that the front driver side tire was flat. the contact called a tow truck to change the tire and notice the coil spring was broken. the vehicle was towed to a locate mechanic. the local mechanic replace the front coil spring, strut and the driver side tire. the contact reported the issue to the manufacturer regarding the front coil spring. the contact feels a recall should be issued for this year make and model due to numerous complaint on the internet regarding the coil springs. the failure mileage was 105,000.
03/13/20101020001
 2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it further, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. i do not know the status of the strut. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. will be calling ford dealer to get estimate for repairs. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr
03/13/20101020001
 2002 ford taurus front left driver side spring failure. luckily, car was not in use when it happened. it was sitting in the driveway idle for 1 full day (march 12). tried to use it tonight, moved a few inches, seemed like something was hung up. there was a sound of something rubbing against rubber. examined suspension being closer to the ground than usual. found front driver side spring broken near the bottom. it has extended past the bracket which holds it. it is putting extreme pressure onto the tire. if i was to drive it, it would most definitely puncture the tire and cause more damage to other parts of the vehicle. could have been deadly if it happened while traveling on the highway. also looks as if at least one of the rear springs has broken. vehicle has 102,000 miles and used in wisconsin. will be calling ford dealer to get estimate for repairs as i hear there is no recall as of yet. looks as if it is happening to many of the cars manufactured after the 1998 to 2001 recall, also the 2002 and 2003 model years. *tr
03/13/20101450001
 I have a 2002 ford taurus. this morning, the left-front coil spring of my taurus broken and it ripped the tire. all of this happened when it was parked in the garage without driving. before this, it worked fine with no problems. also i will have to replace the spring, strut and tire for my car. *tr
02/15/20101230001
 Front coil spring broke. *tr
03/09/201048000
 Tl* the contact owns a 2002 ford taurus. while the vehicle was traveling at a speed of 10 mph the contact attempted to make a turn and noticed a popping noise coming from the front end of the vehicle. after examining the vehicle the contact noticed that the front passenger side tire had become flat as a result of being punctured by the coil spring.the vehicle was taken to the dealership where the contact was informed that both rear struts were damaged. the current and failure mileages were 48000.
12/30/200955000
 Tl* the contact has 2002 ford taurus. the contact had the front coils springs fail on the vehicle, as a result it blew out the two front tires. there is a recall on the older model taurus with campaign number 04v332000. the dealer had not been contacted at the time of the complaint. the failure and current mileages was 55000. updated 05/04/10. *lj
05/10/2008780001
 I drive a 2002 ford taurus. i was backing out of the driveway when my front-left coil spring broke, severely damaging the adjacent tire. i had to replace both front springs, the sway bar link, front tire and have the car towed to the garage. i also had to have a front end alignment after replacing the tire. the repair cost ~$800. the mechanic installed plastic guards alongside the coil springs in case they broke again so the tire wouldn't be shredded. my previous car was a 1996 taurus and the exact same thing happened to it; luckily in both cases i was not driving at high speed on a busy roadway. i notice that ford currently has a recall for 1999-2001 taurus (nhtsa recall # 04v332000), but not the 2002. anecdotally, from speaking with mechanics and the dealership, this is a chronic problem with the taurus in general, not just the 99-01 models. *tr
02/23/201075000102/03/2004
 Tl*the contact owns a 2002 ford taurus. when the consumers son was attempting to enter the vehicle, he noticed that the front driver side tire was punctured by the coil spring. the vehicle was towed to the dealership where the contact had the coil spring replaced. there were no prior warnings. the current and failure mileages were 75000. updated 04/01/10. *lj the front springs. left front link. lower ball joint and tire were replaced. updated 06/04/10
02/14/201079437
 Tl*the contact owns a 2002 ford taurus. the contact stated that the left front coil spring broke and cut the tires while he was driving up a hill. the entire inside of the tires were shredded and separated. the ford manufacturer was called and stated that there was no warranty or recall for the failure. the contact had to repair the vehicle himself. the failure mileage was 79,437. updated 04/13/10. *lj
02/23/2010139000
 Tl*the contact owns a 2002 ford taurus. the contact stated that while driving 20 mph he smelled rubber burning and the tire became flat. the contact attempted to change the tire and noticed that the coil spring was broken. the contact informed the manufacturer regarding the coil spring failure. the manufacturer informed the contact that there were no related recalls for his year, make, and model regarding the coil spring. the contact stated that the vehicle was unsafe to drive. the vin was not available. the failure mileage was 139,000.
02/22/20101033001
 I have a 2002 ford taurus, when my 16 year old son was driving the car, the front coil spring broke and blew out his tire while he was driving, this also happen to my 2000 ford taurus years ago. i assumed this was a recall due to the 2000 ford had the same problems. i checked and my 2002 is not on the recall list for the coil spring because you changed manufactures & not enough people complained about this problem. i'm not impressed with the ford taurus at this point. i have 3 of them 2000, 2002 and 2007 taurus i also have a ford 500. i have always had faith in your tauruses until this has happen 2 times now and it is going to cost me almost $1000.00 due to the fact i now should replace the struts along with the coil springs and buy a new tier. i would like to know why just because you changed manufactured you would not honor a problem you have had on the ford taurus several years in a row. i thank god my son was not driving fast when the coil spring broke and blew the tier out, he is 16 years old we bought this car because we thought it would be a safe car for him. *tr
02/02/2010823451
 I own a 2002 ford taurus that i purchase new. on 0202/10 my wife was backing the car out of the garage when heard a load bang, and the car suddenly stop. she noticed the front tire was flat, and when i removed the tire i notice that the front coil spring was broke. i'm very happy she wasn't driving 55 mph at the time it broke. i did some checking and found out there was a recall on this coil spring thru 1999 to 2001. i call the ford motor co. that they still have a major safety issue with this car, but they didn't seem to care. *tr
02/03/2010163591
 Tl* the contact was owns a 2002 ford taurus. she stated while driving at speeds of15 mph, she could hear what was similar to banging metal. later, she noticed the front driver's side tire was flat. she called roadside assistance and the spare tire was installed on the vehicle. she was able to drive the vehicle to her nearest dealer where they found the front driver's side coil spring had snapped and punctured the tire, causing the flat. this also caused damage to the struts, which also needed to be replaced. there were no recalls for the failure and repairs would be at the owner's expense. no repairs were made to date. the failure and current mileages were under 163,591.
02/03/2010101000
 Tl* the contact has a 2002 ford taurus. the contact stated that while parked in the driveway the coil spring broke and burst the front right tire. the contact stated that this is a safety issue. the failure and current mileage was 101000. updated 03/12/10. *lj
01/21/20101030001
 My front left coil spring snapped while i was pulling out of my drive way and went right through my tire. i drive a 2002 ford taurus. *tr
01/27/2010111000
 Tl*the contact owns a 2002 ford taurus. the contact stated that the left front suspension spring broke and punctured a hole in the tire while driving 5 mph. the contact pulled to the side of the road, changed the tire and was able to drive home. the dealer or the manufacturer have not been notified. the failure mileage was 111,000.
01/10/201052000
 Tl* the contact owns a 2002 ford taurus. while driving in reverse out of the drive way he heard a loud noise.upon inspection of the vehicle he noticed that the left front tire was flat. when he removed the tire he notice that the coil spring broke and punctured the tire. he took the vehicle to independent mechanic who replaced the strut and coil spring. the failure and the current mileage was 52,000. the vin was not available. he will contact the manufacturer.
12/03/200964000
 Tl* the contact owns a 2002 ford taurus. the contact stated while pulling out of a parking space the front spring broke on the driver side puncturing the tire. the contact took the vehicle to sears to have the tire and the front spring replaced. a month later while driving at 50 mph the rear driver side spring broke and punctured the tire. the contact called the dealer and the dealer informed the contact that there was no recall. the contact saw a recall regarding the suspension:front:springs:coil springs, but the 2002 year/model was not included. failure mileage was 64,000.
01/25/20101290001
 2002 ford taurus, left front coil spring snapped while parked, puncturing a hole in the tire. fortunately while parked and not on the interstate. it's my understanding the ford has a recall for the same problem on the 2000 and 2001 models but not on the 2002 model. of course my concern is this happening on the interstate and the outcome being severe. the left front strut assembly has been replaced with salvage yard parts. this was done before i was aware of this being an issue in prior years. *tr
01/04/2010103000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 5 mph in reverse out of his garage the front driver side tire exploded. after examining the tire the contact noticed that the coil spring punctured the tire and caused a blow out. a local mechanic replaced the struts, coil spring, ball bearing, and the tire. there were no prior warnings. the current and failure mileages were 103000.
12/26/200983000
 Tl*the contact owns a 2002 ford taurus. while driving 25 mph the driver side front coil springs broke, punctured the tire and broke the front stabilizer bar. the vehicle was towed to a garage to be repaired. the dealer and the ford manufacturer were notified. a complaint was filed since there were no recalls or valid warranties. the failure mileage was 83,000.
01/19/201090000
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph in reverse the contact heard a popping noise. the coil spring broke and punctured the tire which caused the front of the vehicle to collapse. the contact has not taken the vehicle to a dealer. the contact noticed that the 2001 model vehicle is related to a suspension, front springs, coil springs recall campaign id number 04v332000 ; however, it does not apply to his 2002 year, make and model. the contact request that the manufacturer extend the recall since his failure is related. the failure mileage was 90,000.
01/18/2010112000
 Tl*the contact owns a 2002 ford taurus. while driving 15 mph, the coil spring broke and punctured the front passenger side tire. the vehicle was being repaired by the dealer. the contact filed a claim with the ford manufacturer. there were no related recalls or warranties. the failure mileage was 112,000.
01/03/2010155000
 Tl*the contact owns a 2002 ford taurus. the contact attempted to drive his vehicle from a parking space into his driveway; however, he was unable to do so since the drivers side tire was flat. upon further inspection, he found that the front coil spring was broken and punctured the front tire. the manufacturer would not assume liability for the failure. there were no recalls for his year, make and model. the vin was not included. the contact was awaiting repairs at his expense. the current and failure mileages were under 155,000. updated 4/7/2010 *cn
01/08/201091000
 Tl*the contact owns a 2002 ford taurus. the contact was driving 35 mph on normal road conditions; there was a loud grinding noise outside of the vehicle. the driver stopped the vehicle in the middle of the road and the front passenger side tire exploded without warning. the vehicle was towed to an independent mechanic for inspection. the failure was contributed to a broken front coil spring. currently, the vehicle is being repaired for the malfunction. the failure mileage was 91,000. the vin was rejected from the system which will be updated upon receipt of the safety complaint form.
01/07/2010750001
 Tl*the contact owns a 2002 ford taurus. the vehicle was parked and a loud explosion came from the front end of the vehicle. the front driver side coil spring broke which caused the tire to explode. the vehicle has not been repaired at this time. the contact had concern of the safety risk involved. the failure and current mileages were 75,000. updated 02/17/10. *lj updated 02/19/10
01/08/2010125390
 Tl*the contact owns a 2002 ford taurus. he stated that while driving approximately 5 mph in reverse the driver side front coil spring broke and cut the tire. the vehicle is at his residence. the dealer was contacted and they stated that there were no recalls for his vehicle. the vehicle will be repaired at the owners expense. the failure and current mileages were 125390.
01/10/2010105000
 Tl*the contact 2002 ford taurus se. there was a loud noise outside of the vehicle when the contact started it. the driver inspected the vehicle and observed that the front driver side coil spring was broken which punctured the tire. the vehicle was towed to an independent mechanic for inspection. the vehicle is in the process of being repaired. the contact had concern of the potential safety hazard. the vin was unavailable. the failure and current mileages were 105,000.
12/22/2009115000111/05/2009
 Tl* the contact owns a 2002 ford taurus. he heard a loud bang while parking the vehicle. later, he attempted to reverse the vehicle out of the drive-way,but it would not respond. upon vehicle inspection he noticed that the coil had fractured and then punctured the front driver's side tire. the vehicle was towed to a local service dealer and he was advised that his model year was excluded from recall campaign id number 04v332000(suspension:front:springs:coil springs). additionally the power steering pump failed on his vehicle. the current and failure mileages were under 115,000. updated 01/26/10 *bf updated 01/26/10.*jb
12/27/200980000
 Tl* the contact owns a 2002 ford taurus. while reversing he heard a loud bang, and then the tire went flat. upon inspection he noticed that the coil springs had fractured. while being towed the driver-side tire and coil spring fractured. the dealer was contacted and they stated that there were no recalls for his vehicle. the vehicle was in the process of being repaired at the owners expense. the failure and current mileages were 80000.
12/28/2009198000
 Tl* the contact owns a 2002 ford taurus. while reversing out of the garage, the front coil spring fractured, and then punctured a whole in the tire. she called the dealership in reference to recall number 04v332000 (suspension:front:springs:coil springs). she was advised that since her vehicle identification number was excluded from the recall, she was ineligible for a free remedy. no repairs were made. the current and failure mileages were approximately 198,000.
12/17/2009534571
 Tl*the contact owns a 2002 ford taurus. while driving, the contact heard a loud noise. he stopped the vehicle and observed that the tire was flat. the tire became flat as a result of a faulty front coil spring on the drivers side of the vehicle. ford motor company stated that they were not aware of the failure in any of the 2002 ford vehicles. the current mileage is 53,469 and the failure mileage was 53,457. updated 01/06/10 *bf updated 01/07/10.*jb
12/16/2009104000
 Tl* the contact owns a 2002 ford taurus. while exiting a parking space he noticed that his driver-side rear tire was flat. a mechanic came to inspect the vehicle, and concluded that the coil spring had fractured and punctured a whole trough the tire. he contacted the dealer. a technician stated his model year was excluded from recall # 04v332000 (suspension:front:springs:coil springs). no repairs were made. the failure and current mileages were 104,000.
12/07/200955000
 Tl* the contact owns a 2002 ford taurus. the driver-side front springs fractured while reversing out of a parking space at 4 mph. the vehicle was towed to the dealer for inspection. the technician discovered that the passenger rear springs had fractured also. the manufacturer was notified, but no assistance was provided. the failure mileage was 55,000.
11/26/2009102000
 Tl* the contact owns a 2002 ford taurus . while reversing the vehicle she heard a loud noise coming from the driver-side. upon further inspection she noticed that the coil spring had fractured, which subsequently punctured a hole in the tire, causing it to become flat. the dealer was notified, and she was advised that it would cost between 400.00 to 1500.00 to repair the vehicle. the failure and current mileages were 120000.
10/14/200981000
 Tl*the contact owns a 2002 ford taurus. while driving between 5 to 10 mph the front end of the vehicle dropped. upon further inspection, he noticed that the front driver side coil spring was fractured which subsequently punctured the tire. no repairs were made. an authorized dealer was notified. the vehicle identification number was unavailable. the failure and current mileages were 81,000.
09/08/20091200001
 Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 30 mph over a small dip in the road and heard a loud noise on the front end of the vehicle. the steering wheel exhibited a pulling motion. the front coil spring disengaged, bounced onto the road and over the vehicle. there were no injures or damages. the driver was able to continue driving. an independent technician stated that the failure was caused by the front left coil spring. the vehicle was repaired. the contact has concerns of the safety risk involved. the vin was unavailable. the failure mileage was 120,000 and the current mileage was 121,000. updated 10/27/09 *bf updated 10/29/09.*jb
03/01/20081150001
 When backing out of garage drivers front spring broke and punctured tire. *tr
08/12/2009125000
 Tl*the contact owns a 2002 ford taurus. while driving 10 mph, the front driver's side tire blew out. the contact parked the vehicle and replaced the tire with the spare. he took the vehicle to a repair shop and they stated that the coil springs on the front driver's side punctured the tire, which caused the blow out. the mechanic stated that the failure was very likely to occur on the passenger side of the vehicle. he called the manufacturer and they stated that they were aware of the issue; however, there were no existing recalls. the front assembly and coil springs need to be replaced. the current and failure mileages were approximately 125,000.
07/11/20091000001
 Tl*the contact owns a 2002 ford taurus. while driving 35 mph, the front driver's side coil spring failed and punctured the driver's side tire. the contact replaced the tire with a spare and drove to his residence. the manufacturer would like to inspect the vehicle to see if it is involved in the recall for the 1999-2001 models. the contact feels that the vehicle should be included. the current and failure mileages were 100,000. updated 08/04/09 *bf updated 08/05/09.*jb
06/14/2009976021
 2002 ford taurus lx, rf front spring broke at bottom coil. rf coil spring was replaced at my cost. same problem as 99-01 taurus/sable. my 2002 is not included in the recall and needs to be. could have caused an accident. broken piece was very close to sidewall of tire. *tr
06/28/200979765109/30/2003
 Tl*the contact owns a 2002 ford taurus. while attempting to pull into a driveway from a two-way highway, the contact heard a loud explosion. upon further inspection, she noticed that the front driver's side coil spring fractured and damaged the tire. the vehicle was towed to an auto garage and they repaired the coil spring at the cost of $352.75. the failure and current mileages were 79,765. updated 8/24/09 *cn updated 08/26/09. *jb
06/11/2009557001
 While vehicle was parked, the right front coil spring broke and the end of the spring punctured the right front tire. the spring, strut and strut tower were replaced along with the tire and wheel alignment done. repair costs total $425.00. i have the spring from the vehicle and looks like had a weak/rust spot at the break. *tr
06/03/2009800881
 2002 taurus passengers side front coil spring broke at highway speeds nearly killing all of us in the car. only 80,000 miles on car. we were just going down the road and heard a bang, which took out the tire. i am being told 2002 model years are not covered by recall, and obviously the same problem has existed for many years prior, covered by recalls. *tr
05/08/2009815001
 Failure of right front spring and puncture of adjacent tire on 2002 ford taurus in ann arbor, michigan. approximate mileage on vehicle was 81,500. no prior warning or occurrence. no external property was damaged. was backing the car out of a parking space in a lot and was proceeding to enter the roadway when a loud explosive noise occurred. looked like a flat tire on the right front. tow truck attendant stated the that the right front spring broke and punctured tire and took the car to our local ford dealer. the dealer service attendant stated that there was a warranty on this failure and checked if our vehicle qualified. the attendant stated that the vehicle build date was outside the qualified warranty period. the dealer replaced both front springs, right front strut bearing and the right front tire. not sure if the parts are still available. we would appreciate if the warranty period could be extended to include our build date. *tr
05/10/20091171981
 Car: 2002 ford taurus ses indecent: exiting driveway and heard loud noise, that shook the car, pulled over and discovered front drivers side spring had broken, in turn hitting tire and and braking sway bar. note:july 15, 2004 | recall id# 15302 hide details recall reasonsuspension:front:springs:coil springs recall datejuly 15, 2004 model affectedtaurus potential units affected 899060 recall summary on certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. a fractured spring could move past the spring seat and contact a front tire. consequence if this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash. remedy dealers will install protective spring shields. in addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. if the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. if either front coil spring fractures, dealers will replace both front springs at no charge to the owner. an interim notice was sent to owners on august 2, 2004. parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. owners should contact ford at 1-800-392-3673. ford motor company 04s17 my car has the same issue, but with the has the plate.*tr
05/10/200962000110/17/2005
 Tl*the contact owns a 2002 ford taurus. the contact stated that the coil springs are splitting in half in the rear of the vehicle. the front coil springs may also be failing. the dealer stated that the vehicle was not included in a recall. the contact wants the vehicle to be repaired. the failure mileage was 62,000. updated 5/26/09 *cn updated 05/28/09.*jb
05/10/2009122000
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at a low speed, the front driver's side coil spring failed and punctured the driver's side tire. a loud explosion was heard. the contact called the auto parts store and was informed of a recall regarding the coil springs for his year, make, and model vehicle. the dealer and manufacturer have not been notified. the current and failure mileages were 122,000.
05/09/2009894641
 Tl*the contact owns a 2002 ford taurus. while reversing out of the driveway at 5 mph, the driver heard a loud noise. the front passenger side tire blew out and the coil spring failed and punctured the tire. the vehicle will be towed to the repair shop. a report was filed with the manufacturer and the contact was advised to take the vehicle to a ford dealer. the current and failure mileages were 89,464. updated 05/26/09 *bf updated 05/28/09.*jb
05/05/200994000108/09/2002
 Tl*the contact owns a 2002 ford taurus. while backing out the driveway at an unknown speed, the contact heard a loud popping sound. he jacked up the vehicle and noticed that the front coil spring failed and punctured the tire. he found recalls on the internet for the 1999-2001 models, but not for the 2002 models. the manufacturer will not cover the cost of the repair. the contact was advised to keep the receipts to receive reimbursement in case a recall is issued. the current and failure mileages were 94,000. updated 06/24/09. *lj the mechanic also informed the consumer the rear coil spring were near failure as well. updated 07/02/09.*jb
05/07/2009880001
 Tl*the contact owns a 2002 ford taurus. while driving approximately 20 mph, the contact heard a loud noise and pulled the vehicle back into the driveway. she noticed that the front driver's side tire was punctured. the vehicle was towed to the dealer and they stated that the front coil springs and strut failed. the dealer replaced both front coil springs and the strut at the cost of $700. the manufacturer stated that the vehicle was out of warranty; therefore, they would not assist. the failure and current mileages were 88,000. updated 06/12/09 *bf updated 06/16/09*jb
04/26/20071040001
 On my ford taurus the left front coil over spring broke taking out tire and sway bar link called ford motor co they said to bad no warranty i think it is unfair given the known problems with ford and front coil springs i have another clam #10267309. *tr
04/25/200901
 The front coil over spring on left side broke and ripped tire apart. *tr
04/20/20091300001
 Tl*the contact owns a 2002 ford taurus. the contact was seated in the driver's seat while the vehicle was parked in the garage. he suddenly heard a loud noise outside the vehicle. he exited the vehicle and noticed that the front driver's side coil spring failed without warning. the vehicle has not been repaired. the failure and current mileages were 130,000. updated 05/08/09 *bf upated 05/12/09.*jb updated 06/09/09.*jb
12/27/200853085208/05/2002
 Tl*the contact owns a 2002 ford taurus. while driving 25 mph, the front driver's side coil springs failed. the vehicle was towed to an auto service shop and was repaired. the failure occurred a second time while backing up from the driveway. the contact heard a snapping sound and exited the vehicle. he noticed that the passenger side coil spring punctured the tire and caused it to flatten. the vehicle was once again towed to the same auto repair shop. the dealer stated that nothing could be done since there was no recall. the vehicle has been repaired and the contact believes that the failure was due to a manufacturer defect. the failure mileage was 53,085 and current mileage was 53,500. updated 05/15/09 *bf the consumer stated the first time, the left front coil spring failed and the second time, the right front coil spring failed. updated 05/18/09.*jb
04/06/2009500001
 Only 50,000 miles on my 2002 ford taurus when the front spring snapped for no apparent reason. i was pulling out of a level surface parking lot when it went. had the same problem with my 1995 ford windstar, but that was covered by manufactures recall. i think ford should be responsible for this obvious defect in their springs and do the right think or i will start buying foreign cars!!!!! car is still at the shop, waiting for damage report....spring (usually have to replace both though), tire and alignment at the least, not to mention the towing charge $$$$$$$. *tr updated 04/29/09.*jb
12/18/20081
 Suspension:front:springs:coil springs on 2002 ford taurus. just before christmas 2008, the front spring blew and shredded the tire. on saturday, february 7, 2009, the back spring blew and shredded the back tire. thankfully, both incidents occurred in a driveway. from reading numerous accounts on the internet, this is a common issue with 2002 ford taurus'. *tr
12/26/200898000203/20/2002
 Tl*the contact owns a 2002 ford taurus. the contact stated that her rear and front driver's side coil spring fractured and punctured a hole in her vehicle's tires. she was driving 5 mph at the time. the risk of serious injury was increased. the manufacturer stated that they would not assume liability for the repairs because there were no recalls available. the vehicle has been repaired. the failure and current mileages were 98,000. updated 3/5/09 *cn updated 03/10/09. *jb
01/22/2009914601
 Our 2002 ford taurus se suffered a broken coil spring on the left front and ruined the left front tire. to fix the problem we are incurring more than $750.00 and ford knows of this problem on previous taurus models due to nhtsa recall 04v332000. *tr
01/10/2009657001
 On january 10 , 2009, my 2002 ford taurus front passenger's side coil spring fractured while i was backing out of my driveway and slashed my tire. the next morning, january 11th, while my damaged car was sitting in my garage, the front driver's side coil spring fractured and ruined yet another tire. on monday, january 12th, i called ford customer service and was told that since my car was a 2002 model it was not covered even though 2000-01 models were recalled and repaired free of charge. i just thank god that this happened as it did and not while traveling on the road. this unfortunate incident cost approximately $900.00. we had to have our car towed to a mechanic who replaced both front coil springs, right and left struts and swaybar. our car had 65,700 miles when this happened. *tr
01/16/200967025103/01/2008
 Tl*the contact owns a 2002 ford taurus. while driving approximately 10 mph, the contact heard a loud popping noise coming from the front end of the vehicle. a rapid loss in tire pressure accompanied the failure. the vehicle was towed to a local repair shop and the mechanic stated that the front coil spring fractured, which punctured a hole in the front driver's side tire. the vehicle was repaired at the cost of $712.64. the manufacturer stated that they would not assume financial responsibility because a recall was not available. the failure and current mileages were 67,025. updated 2/23/09 *cn updated 02/25/09. *jb
01/20/20091105361
 Left front spring on my 2002 taurus broke and the broken end of the spring punctured the tire causing a total tire failure while traveling 65 mph. *tr
01/08/2009560001
 My son was backing his 2002 ford taurus with 56,000 miles from the driveway when the front driver side coil spring ruptured and impaled the front driver side tire. i have not yet received an assessment of or an estimate to repair the damages. *tr
01/07/200990412105/01/2007
 Tl*the contact owns a 2002 ford taurus. while proceeding to reverse the vehicle, the coil spring failed and punctured the tire. the failure occurred without warning and the vehicle was towed to a local repair shop. the mechanic confirmed the coil spring failure. the failure and current mileages were 90,412. updated 3/19/09 *cn updated 03/23/09
12/25/200895000112/03/2001
 Tl*the contact owns a 2002 ford taurus. the contact stated that the front suspension coil springs exploded and punctured the tire. the coil spring was wrapped around the axle as well. the vehicle was towed to an auto body shop and was repaired at the cost of $690 by the contact. through research, he discovered nhtsa action number ea08018, open investigation for 2002/2003, for the same spring failure. the failure and current mileages were 95,000. updated 02-18-09 the rear coil spring failed as well. updated 02/17/09. *jb
12/30/200837800107/08/2003
 Tl*the contact owns a 2002 ford taurus. while driving various speeds, the contact heard a noise and the tires flattened. he replaced the tire with a spare, but it also went flat. the vehicle was towed to a repair center and the mechanic stated that the coil spring on the passenger side failed and punctured the tires. the dealer stated that there were no recalls; therefore, the contact would have to pay for the repair. the repair would cost $672.83, but the contact wants reimbursement from the manufacturer. the failure mileage was 37,800. updated 01-26-09 *bf
12/30/2008531561
 Tl*the contact owns a 2002 ford taurus. while proceeding to reverse the vehicle, the coil spring failed and punctured the tire. the failure occurred without warning. the vehicle was towed to a local repair shop and they confirmed the coil spring failure. the vehicle was repaired at the cost of $271. the contact is in the process of notifying the manufacturer. the failure mileage was 53,156 and current mileage was 53,200. updated 02/05/09 *bf updated 02/06/09.*jb
12/24/2008730001
 2002 ford taurus right front spring broke and punctured tire as i was driving. *tr
12/20/2008880001
 Tl*the contact owns a 2002 ford taurus. while driving approximately 30 mph, the driver felt as if the front passenger side tire was flat. the vehicle was pulled over to the side of the road and he noticed that the tire was flat. the driver was going to replace the tire with a spare when he noticed a hole on the inner sidewall of the tire, which was due to the front coil spring failing. the vehicle was driven to the dealer and they confirmed that the front coil spring failed. the mechanic also stated that both rear coil springs were cracked and should be replaced. the vehicle was towed to a local repair shop and repaired. the manufacturer has been notified. the current and failure mileages were 88,000. updated 020209 *bf updated 02/03/09.*jb
12/16/200880241
 Broken coil on front passengers side ripped open the tire. *tr
12/14/20081040001
 My wife was backing the car out of the garage and the front drivers side tire popped. after removing the tire i noticed the coil spring had broken and went into the tire. we called two ford dealerships and they told us this was not covered or under recall. we had the car towed and new coil springs and a new tire put on at our expense. i did a search on line and this has been a problem on earlier ford taurus with a recall on 1999-2001 models. *tr
12/13/2008720001
 Front right spring snapped on my 2002 ford taurus while backing out of the driveway. blew a hole in the tire as well. *tr
12/10/2008160000111/19/2002
 Tl*the contact owns a 2002 ford taurus. during take off, the front passenger side coil spring failed and punctured the tire. the vehicle was towed to a local repair shop and they confirmed the failure. the vehicle was repaired at the cost of $552.91. the manufacturer stated that no compensation would be made because the vehicle was not included in a recall. the failure mileage was 160,000 and current mileage was 161,000. updated 4/16/09 *cn updated 04/20/09.*jb
12/10/2008102000107/01/2004
 Tl*the contact owns a 2002 ford taurus. the contact noticed that the coil spring punctured the driver's side tire when it failed. the only recalls that applied to the failure were for the 1999-2001 models. the vehicle has not been repaired. the failure and current mileages were 102,000. updated 1/8/09 *cn the consumer reapired the problem at his expense. updated 01/14/09. *jb
12/04/20081130001
 Tl*the contact owns a 2002 ford taurus. while placing the vehicle into reverse, the contact heard a loud popping sound coming from the front passenger side. she noticed that the tire was flat and a spring was visible where the tire was punctured. the failure was caused by the coil spring failing. the vehicle was towed to a local repair shop and the contact is waiting for an estimate of the repair cost. she is in the process on notifying the manufacturer. the failure mileage was 113,000. updated 12/30/08 *cn updated 12/30/08. *jb
09/20/2008450001
 Tl*the contact owns a 2002 ford taurus. while idling, the front driver's side coil spring fractured and punctured the front tire. the manufacturer stated that his vin was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs), although the failures were identical. the contact would be responsible for the repair costs exceeding $600. he is in the process of having the vehicle repaired. the failure and current mileages were 45,000. updated 12/16/08 *cn updated 12/18/08. *jb
11/15/2007730001
 The left front coil spring broke while backing out of my driveway. the coil spring punctured the tire. upon inspection the right coil spring needed to be replaced also. went to taylor ford to get reimbursed and was informed that the prior year taurus was covered in a recall not my 2002. *tr
07/29/2008823501
 2002 taurus ses - front coil spring broke while parked at work. *tr
02/05/200870000110/25/2001
 Tl*the contact owns a 2002 ford taurus. the contact backed approximately ten feet out of her parking garage, and the coil spring failed and ripped the front driver's side tire. the vehicle had to be towed to the dealer and they replaced the front coil spring, struts, and front driver's side tire. in addition, the vehicle was aligned. the repair costs were $1,300. the failure mileage was 70,000. updated 09/10/08 *bf the cam shaft position sensor was replaced. updated 09/16/08. *jb
06/12/200867000
 Tl*the contact owns a 2002 ford taurus. in approximately december of 2007, the contact had to replace the front driver's side tire and spring. on june 12, 2008, he took the vehicle to a repair shop for routine maintenance and was informed that both rear springs failed. the cost for both failures was over $1,000. the manufacturer was notified and stated that the recall did not include the 2002 ford taurus. the vehicle was out of warranty and was not taken to a ford dealer for repair. the dealer would not provide any assistance. the recall number was unknown. the failure mileage was 67,000.
06/18/200892000
 Tl*the contact owns a 2002 ford taurus. when the contact attempted to pull out of his driveway, he heard the front driver's side tire deflate. he attempted to change the tire and noticed that the coil spring failed and punctured the tire. he did not notice any differences in the vehicle prior to the failure. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 92,000.
06/07/2008520001
 Tl*the contact owns a 2002 ford taurus. while attempting to pull out of a parking lot, the front driver's side tire suddenly flattened. the contact examined the vehicle and noticed that the front coil spring punctured the tire. there were no warning indicators prior to the failure. the vehicle has been diagnosed by the dealer. the current and failure mileages were 52,000. updated 02/02/09. *lj updated 02/03/09. *jb
05/25/200875633
 Tl*the contact owns a 2002 ford taurus. when the contact attempted to drive her vehicle, she noticed that the front driver side tire was flat. she attempted to replace the tire and discovered that the front coil spring punctured a hole in the tire. the contact did not notice any differences in the vehicle prior to the failure. the vehicle has been diagnosed by the dealer. the current and failure mileages were 75,633.
05/01/2007100000
 Tl*the contact owns a 2002 ford taurus. while driving no more than 25 mph, the contact smelled burning rubber and then heard a tire pop. he pulled off the road and had the vehicle towed. the mechanic informed him that the front driver side coil springs failed and punctured the tire. the coil springs were repaired. the failure recurred one year later with the front passenger side coil springs. he called ford and was informed of a recall on his make and model vehicle; however, his vin and year were not included. the failure mileage was 100,000 and current mileage was 121,000.
05/15/20081130001
 Tl*the contact owns a 2002 ford taurus. when the contact entered the vehicle, she heard a spring snap. she exited the vehicle to inspect it, but saw nothing unusual. she re-entered the vehicle and began backing out of the driveway (approximately six inches) and the front driver side tire blew out, followed by a cloud of smoke around the blowout area. the vehicle was towed to a mechanic. she heard about nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs), but it only applied to the 1999-2001 models. the contact spoke with the ford dealer and they stated that there were no recalls for her vehicle. the following day, the mechanic went to pull the vehicle into the shop from the towing position and the other front coil spring failed and punctured the front passenger side tire. the current and failure mileages were 113,000. updated 09/16/08 *bf updated 09/24/08. 8jb
03/12/200855695
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at an unknown speed, the front coil springs failed and punctured the front driver side tire. the failure caused the wheels to lock. the dealer stated that the vin was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs); therefore, the contact would be responsible for the repair costs. the front coil springs and the tire were replaced at the cost of $288.15. the failure and current mileages were 55,695.
04/29/2008913751
 2002 ford taurus with coil spring failure. consumer states that she heard a loud bang and noticed that the coil spring destroyed the left front tire. *kb
05/11/20081160001
 Within one month, two brother-in-laws and i have had our 2002 taurus front springs break causing a flat tire and extensive linkage repairs. there is nhtsa campaign #04v332000, but it only goes to model year 2001. ford should extend this recall to what every year they used this design! a search of the internet finds many 2002 complaints... *tr
05/05/2008100000
 Tl*the contact owns a 2002 ford taurus. while driving approximately 3 mph, the front passenger side coil spring failed and punctured the tire. the vehicle dropped completely to the ground. the contact placed a spare tire on the vehicle in order to drive home. he is in the process of having the vehicle repaired. he filed a formal complaint with the manufacturer. the failure and current mileages were 100,000.
05/03/2008532871
 2002 ford taurus wagon car was in a driveway just after being driven on a interstate. putting car in reverse a sound of metal and a explosion of the tire was heard (if it was going down the highway it would have peeled it from the rim). driver side front coil spring broke and broken spring slashed a 10 inch gash in the tire. if this had happened five minutes earlier it would have been a deadly situation. we were very lucky. i had to have the spare tire put on but the spring was still touching the tire. the spring had to be cut so as to move the car without cutting the spare tire. the car was then driven seven miles to a repair shop where both struts were replaced and a new tire put on. just wanted to report this because the ford dealership said they don't. *tr
05/03/200846000
 Tl*the contact owns a 2002 ford taurus. the front driver side coil springs failed due to corrosion in the vehicle. the springs detached from the coil purge and split into two pieces. the springs punctured the front drive side tire, causing it to flatten. the vehicle was not moving at the time of the failure. the vehicle was towed to the dealer, but they have yet to perform an inspection. he also discovered a recall issued for the same failure; however, his vin was not included because the affected units date was five months prior to his vehicle's manufactured date. the failure still persists. the current and failure mileages were 46,000.
03/25/20081046721
 2002 ford taurus front left spring broke. consumer states that the mechanic said that the left front spring and front strut assembly needed to be replaced. *kb
04/24/2008700001
 My daughter who is at college, drives a 2002 ford taurus. the other day she went to back out of her parking space at school. the front driver side tire blew out. when they tried to put the spare on they found that the coil spring had broken and pierced the tire. the car had to be towed to a garage. apparently this is a very common occurrence on these cars. thank god she was not driving down a busy highway! *tr
04/20/200853642106/15/2003
 Tl*the contact owns a 2002 ford taurus. while the contact was backing out of her driveway, she heard what sounded like air coming from her front passenger side tire. upon inspection of the vehicle, she noticed the tire was ruptured due to a corroded coil spring. the speed was unknown. the failure and current mileages were 53,642.
04/19/200881639105/05/2003
 Tl*the contact owns a 2002 ford taurus. while backing out of the garage, the contact noticed that the front driver's side tire was flat. when taken to a tire shop, the mechanic informed her that the front spring coil fractured and punctured the tire. the current and failure mileages were 81,639. update 05/13/08 *bf
01/11/200894610106/05/2006
 This letter is to make you aware of a serious issue with my 2002 ford taurus which was the focus of a recall of model years 1999 through 2001. this is identified under safety recall 04s17 and recall number 04v332000. from my perspective, this issue still persists with the 2002 model. the vehicle identification number on this taurus is: xxxxxxxxxxxx i was backing my ford out of my parking spot on tuesday, january 11th and as i was turning the wheel to exit, a loud crack sounded and the entire left side of my car dropped. i had the car towed to a local auto repair shop. the next day the mechanic determined that one of the coil springs had rusted completely and snapped. they also pointed out that the second coil spring was in the same condition, so they replaced both at the same time. the total cost of the repair was $1,580.83. as mentioned in the recall, this is a serious safety liability, and i am very thankful this occurred in a parking lot and not on the freeway to or from work. for a car being only five years old it is hard to comprehend that this would be considered a maintenance item by ford. i can only assume ford does not want unsatisfied customers saddled with this kind of cost for what must be considered an issue with product quality. after sending the above information to ford - i received this response: your recent letter has been received and reviewed. customer satisfaction is the primary objective of ford motor company and we make every attempt to ensure that our owners are satisfied. we are always willing to consider individual requests for assistance beyond the normal warranty provisions. however, we must place limits on our post warranty assistance. we regret to advise you that your vehicle is beyond those limits and we are therefore, unable to assist you with the cost of any repairs. we appreciate your writing us and wish that our response could have been more favorable. *tr
04/12/200856587101/03/2004
 On 3/12/2008 car was sitting in driveway and i heard a loud bang .tire went flat. looked under car and spring was broken . it is a 2002 ford taurus ses. front coil spring failure, resulting in a punctured front tire. lucky i was not driving at the time. i was told it would cost 660.00 at the local ford dealer for new springs and a tire. instead i went to my local mechanic and he replaced 2 front coil springs, 2 front struts, one which was damaged when the spring broke, new wheel alignment, and one front tire. total 850.00. *tr
04/12/200875350102/14/2003
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph, she heard a rattling noise coming from the tire. the contacts husband inspected the vehicle and noticed that the driver sidecoil spring broke and punctured the tire. as of april 14, 2008, the dealer had not inspected the vehicle. there is a recall for suspension: front: springs: coil springs (nhtsa campaign id #04v332000) however her vin was not included. the current and failure mileages were 75,350.
04/10/200877000310/26/2001
 I have had 3 or the 4 springs on my 2002 ford taurus. break. both back ones and the front drivers side. the back ones were discovered, to be broken, by the dealer. i took it in because it seemed like the back was scraping the ground at times. the other day i noticed that the tire on the driver's side in the front was flat. as i was trying to blow the tire up, it was deflating just as fast. the spring was broken and was stuck in the tire. thank god, it broke in the driveway. the last time we had the car on the road we were on the freeway going 65 miles per hour. i called ford and was told there was nothing they could do as there was no extended warranty or recall on the 2002 taurus springs. it seems that some of the springs were covered on the taurus from 1999 through 2001. when i went to the goodyear dealer to get a new tire, they told me that the taurus was famous for that problem. i was told that ford simply put a shield on the 2002 to keep the spring from puncturing the tire. we could find no shield. if the taurus has an inherent safety problem they are aware of, they should have to fix it free of charge. my family has had fords since 1936. we have had at least 15 new fords since then. to be honest, since i, myself, saw the spring sticking in the tire, i am almost fearful to ride in my taurus. if it is a problem, will it happen again when i am driving the car at higher speeds? something to think about. it could happen in any brand car but if the ford is known for that problem and nothing is done then shame on them. *tr
04/10/200878000110/26/2001
 The other day i noticed that my front driver's side tire was flat. i couldn't get the tire to hold air. i found the problem ----the spring had broken and went completely through my tire. i could have been killed it i had been driving on the freeway. i checked on ford recalls and noticed that they had a recall or extended warranties on the springs-up to and including 2001. maybe the 2002 and newer taurus should be recalled. *tr
03/31/20081
 Front coil springs broken on drivers side causing damage to vehicle, broken swing arm and had to have both sides replaced and have the car realigned. *tr
04/08/2008815431
 When i went to leave work this morning, my driver side front tire was flat. after removing the tire, i found that the spring had broke. after coming home and doing some research online, i found that this is a very common problem, one that ford should probably have a recall for. *tr
04/05/2008108000107/02/2002
 I backed my 2002 ford taurus out of my driveway and the front drivers side spring broke causing a complete tire failure. had i been driving when this occurred this would have been extremely dangerous. my understanding is other taurus model years (2001 for one) have been recalled for this same issue. in looking around the internet i see many, many others complaints that they had the exact same issue. i am in the process of costly out of pocket repairs at this time. *tr
03/16/2008100100103/14/2006
 Tl*the contact owns a 2002 ford taurus. while driving 40 mph, the front passenger side tire blew out. the contact lost control of the vehicle and struck a guardrail. he replaced the blown tire with a spare. the vehicle was taken to an auto garage and it was discovered that the front coil penetrated and sheared the tire. the manufacturer took a report; however, they stated that there were no recalls for the 2002 models. they further stated that the mileage exceeded the warranty coverage; therefore, they would not assist with the repair. the vehicle was repaired, which included replacing the coil spring and the tire at the cost of $530.85. the current mileage was 102,554 and failure mileage was 100,100. updated 04/29/08. *lj phone interview updates (6/17/08): mr. esford indicated that front suspension spring breakage had occurred while he was driving. the road was a divided highway, paved and dry. the traffic was light and there was no precipitation. suddenly, mr. esford heard a light pop and the right front corner of the vehicle dropped; the steering wheel was pulled out of his hand momentary. instinctively, he grabbed the steering wheel and hit the brakes. however, the vehicle had already pulled to the right and struck the guard rail. no other vehicle was involved and no police was called. the broken spring and punctured tire replacement costed mr. esford close to $500. the fender also needs to be replaced; mr. esford estimate that will cost an additional $800 to $1,000.
03/29/200867048108/18/2006
 I started my car, put it in reverse, stepped on the gas, went back about 6 inches and heard a loud clunk and then the sound of a tire exploding. i removed the tire and found that the left front coil spring had fractured, leaving a sharp end that punctured the tire. upon checking on the internet, i found that several hundred thousand taurus' in 2000 and 2001 had recalls for defective front coil springs. my vehicle was manufactured in january of 2002. i called ford's recall line to explain what happened, and was told that my vehicle was not covered under the recall despite it being only one month newer. estimated cost to repair and ensure safety by replacement of both front coil spring and punctured tire is approximately $500 plus towing. *tr
03/30/200890300108/15/2005
 2002 ford taurus, while backing out of driveway, front driver's side coil spring catastrophically failed destroying the tire and sway bar link while dropping the front end to almost the ground. i called the local dealer (nemer, queensbury, ny) and was told ford had no recalls on it. i called ford customer service and was told the same thing. i questioned a ford recall for the 98 through 2001 taurus for the same problem and was told it was not applicable to the 2002. internet searches show the 2002's are also prone to this problem. if i was traveling at a nominal speed, this could have been deadly for the occupants and people near by. i consider this a severe safety issue. *tr
02/27/200679048401/31/2002
 1. drove car approximately 35 miles. parked the car for several hours. upon returning to the vehicle, the front drivers side wheel well was touching the tire making the vehicle immovable. the vehicle was transported to the dealership for problem determination and repair. 2. the dealer determined there were 2 broken coil springs (drivers side front and rear), a failed strut (drivers side), a broken sway bar link, and a missing axle boot clamp. 3. 1 strut replaced, 2 front springs replaced, 2 rear springs replaced, sway bar link replaced, axel boot clamp installed, front end aligned. *tr
03/30/2008700001
 I understand that there was a recall nhtsa # pe04044 in regards to front coil springs on the 99 - 01 ford taurus. i own a 2002 ford taurus. while driving on an off ramp from i-95 the left front coil spring snapped in my car. i was very fortunate to be going slow enough when it broke. i was informed by my mechanic, that these springs continue to break on newer taurus vehicles. while researching this on the web, i found numerous other complaints about the 2002 coil springs and i had to wonder why they were not part of the recall. please look into this issue further. *tr
03/30/2008110000111/01/2002
 Front right coil spring on 2002 ford taurus snapped and ripped the front right tire for a full 360 degree tear. *tr
03/30/200877159108/28/2005
 Passenger side front coil spring snapped, while pulling from drive way. this car only has 77000 miles on it. i do not drive over bumps or go around hitting pot holes. i keep this car aligned and i feel that this is a serious problem and ford should have to recall the 2002 taurus. what if this spring had broke while i was traveling on the interstate ? *tr
03/19/200885839108/05/2005
 Car was used for a trip out of state earlier in the day. after stopping for dinner for a couple of hours, my wife headed the car home. a mile from the restaurant the car developed a flat front tire and my wife was lucky enough to get it off the road into a parking area. she thought the problem was only the tire, but the towing company said the front end collapsed and the spring may have broken. we towed it to the dealer and they confirmed the front coil spring had broken and punctured the tire. the dealer replaced both front coil springs, links, and struts due to this, as well as the tire, for a total of 783.30 dollars. i don't know what reporting they may have done or if they kept the parts. if this had happened during the trip... thankfully it didn't. i thought this was uncommon until i happened to look online. *tr
03/27/2008114900110/20/2001
 2002 ford taurus. the left front coil spring broke while my wife was driving this vehicle. smoke began to pour from the vehicle and when she stopped, the tire exploded! she was less then 100 yards from the freeway entrance ramp. i was told by ricart ford, that this vehicle is not under a recall for this problem, even though the 2001 model (which uses the same spring) is. *tr
03/27/20081
 While parked in the garage the front driver side spring broke and blew out the tire on our 2002 ford taurus. repairs included new tire, a set of springs, the stabilizer link among other parts. *tr
03/20/2008999501
 Front passenger side coil spring broke on my 2002 ford taurus. *tr
03/19/2008104000109/01/2003
 Front coil spring broken. discovered flat tire. when removed tire, could see the broken coil and there was a tear in the back of the tire. ford refused to help since it's not under a recall. *tr
03/19/200898000104/15/2003
 2002 ford taurus front coil spring fracture resulting in a shredded (brand new)front tire luckily there were no injuries. similar to the problem (see below) recalled on the 1998-2001 models. why this same problem is occurring on the later models of the taurus but the recall was limited to 1998-2001 makes not sense to me. there are numerous reports on the internet of this problem being ongoing after the 2001 model year. recall summary on certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, the front coil springs could fracture due to corrosion associated with salt used on the roadways during the winter. a fractured spring could move past the spring seat and contact a front tire. consequence if this occurs, the tire may rupture resulting in a rapid air loss, which could result in a crash. remedy dealers will install protective spring shields. in addition, ford is extending the warranty coverage of the front coil springs in all other states, for fracture only, up to 10 years of service or 150,000 miles, whichever occurs first. if the vehicle has already accumulated more than 150,000 miles, this coverage will last until july 31, 2005. if either front coil spring fractures, dealers will replace both front springs at no charge to the owner. an interim notice was sent to owners on august 2, 2004. parts are now available for the 2000-2001 my vehicles and owners were sent a letter on january 10, 2005, advising them to bring in their vehicles for repair parts are expected to be available for the 1999 my vehicles by the end of february 2005 and owners of these vehicles will be notified then. owners should contact ford at 1-800-392-3673. *tr
03/05/2008870002
 Drivers side front coil spring on a 2002 taurus se failed impacting and flattening tire on steering axle and causing loss of control of the steering. fortunately, this occurred at low speed. this occurred approximately 1.5 months after failure of a rear coil spring on the same vehicle. the failure is essentially identical to that described in nhtsa, office of defects investigation action no. pe04044 for 1997 through 2001 taurus vehicles caused by failure of the springs due to corrosion in northern states (i.e. pa) and from research, a number of similar incidents on 2002 and later taurus vehicles are being investigated by your agency. i had the spring and tire replaced from both failures, but there are two other original springs on the vehicle. ford refuses to make the repairs because the defect is apparently not covered by the recall/extended warranty service situation spurred by the prior nhtsa bulletin. *tr
03/18/20081
 2002 ford taurus - daughter was ready to back up in parking lot and heard a loud noise - spring broke destroying tire. so i have to replace spring (and probably the other front one due to the safety problem ford has with them.) tire, and other things connected to it!! it should be on ford recall - especially after reading all of the information about ford taurus springs breaking on internet. i am thankful my daughter was not driving on a highway when this happened!! *tr
02/28/200877178101/14/2008
 Broken coil spring. *tr
03/11/2008111422110/24/2002
 My mother nola c. slay 2002 ford taurus. just over 110,000 miles (highway)front coil springs failure. as i've read in the consumeraffairs.com this is a widespread problem. look under ford springs. however, in ford's infinite wisdom, they stop the coil spring recall as of year 2001. you really need to look into this. luckily mom's car was parked, during the week of 3/7/08 snow storms when this happened. yes while parked!! *tr
03/10/200894000110/03/2003
 Drivers side front coil spring broke. the spring sliced into the tire and caused it to rapidly deflate. *tr
03/08/200876714201/29/2007
 I was backing out of my garage and heard a loud hiss and i got out looked at it and my spring had broke punctured my tire. it's not on the recall list and ford is refusing to fix the issue. here is a link to some other people that this has happened to and ford will not fix the issue with this model year car. http://www.topix.com/forum/autos/ford-taurus/t2i76qlavd30dd454/p5. *tr
03/03/200824000212/01/2001
 2002 ford taurus broken rear coil springs. consumer states that the rear coil springs broke which resulted in them having to replace both of the tires due to damages to the tires from the broken springs. dealer told them they had to pay for repairs. *kb the consumer also stated the left front coil spring failed as well.*jb
03/07/20081200001
 Wife put the car into reverse in the driveway, front left spring broke, puncturing the front left tire. thankfully she was not on the road when this happened. *tr
03/04/20081
 Front coil spring broke severing the tire, all while the car was parked safely in the garage. no injuries, but i could imagine what might of happened if we were driving on the highway. car is currently being repaired, and ford has not included 2002 model year in the taurus recall for this known problem. *tr
02/29/200889000103/09/2003
 Front coil spring broke and punctured tires. my car was just sitting there. *tr
03/04/2007695231
 Tl*the contact owns a 2002 ford taurus. while driving between 1-2 mph, the driver side coil spring failed. the dealer stated that there were no safety recalls. the vehicle was out of warranty and the contact's responsibility. the current and failure mileages were 69,523. updated 04-07-08 *bf
02/28/200869530111/05/2002
 Tl*the contact owns a 2002 ford taurus. the contact heard a noise from the garage where his vehicle was parked. upon inspection, he noticed that the front driver side tire was flat. the contact removed the tire and noticed that the coil spring failed and punctured the tire. the vehicle was taken to the dealer for repair. the current and failure mileages were 69,530. updated 3/18/08 *cn the consumer stated dealer informed consumer the two rear coil springs were also broken. a total of three coil springs were broken. updated 03/18/08 *tr
12/26/200756000108/20/2002
 Tl*the contact owns a 2002 ford taurus. while backing out of a parking space at 2 mph, the front passenger side coil spring failed and shredded the tire. the contact went to sam's club and purchased four new tires. the technician stated that the coil spring was damaged too severely to replace the tires. the vehicle was taken to the dealer to replace the coil spring at the cost of $200. the tires were not replaced. the failure mileage was 56,000 and current mileage was 57,100.
03/02/200859000105/20/2002
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at 5 mph, the contact heard a thumping and a grinding noise. she initially thought she had a flat tire, but later learned that the coil spring failed and punctured the front passenger side tire. the mechanic stated that the coil spring, and possibly the struts and tire needed to be replaced. there were no warnings prior to the failure. the current and failure mileages were 59,000.
03/02/200881430110/11/2004
 Front driver's side coil snapped (fractured). strut needs to be replaced with the coil. *tr
02/07/20081
 Front right coil spring broke while car was parked. when the spring broke it punctured the right front tire. when backing out of the parking spot, the spring tore the sidewall off of the tire. aaa replaced the tire with the emegency spare, without checking for any problems, and the spare was consequently ruined. the part was replaced and is unavailable. i can supply a copy of the repair sheet from goodyear automotive. *tr
02/25/200851097107/30/2002
 On 2/25/08, just over two months since front coil spring broke, the rear coil spring broke on passenger side of 2002 ford taurus at 51,097 miles while driving down the driveway. both rear coil springs were replaced. *tr
12/11/200748653107/30/2002
 2002 ford taurus front passenger coil spring broke and punctured tire which immediately deflated and caused car to lean to the right. this happened while backing out of the garage and had to be towed to the dealer. both front coil springs were replaced. at 48,650 miles. to be continued...on 2/25/08 rear coil spring broke (see second complaint). *tr
02/24/20081089021
 Tl*the contact owns a 2002 ford taurus. while driving 35 mph, the vehicle slowed down and the front end shook. the vehicle drove into a ditch and was towed to a repair shop. the front passenger side coil spring failed and punctured the tire. the driver was wearing a seat belt, but struck her head and sustained whiplash. nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs) for the 1999-2001 taurus was referenced. the current and failure mileages were 108,902. updated 3/25/08 *cn
02/24/200842000105/24/2002
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at 2 mph, the vehicle failed. the vehicle was towed to the dealer and they stated that the spring, plates, and tires on both sides needed to be repaired at the cost of $668.81. the failure and current mileages were 42,000. updated 07/09/08 *bf updated *jb
02/17/200878797110/01/2005
 I drive a 2002 ford taurus with about 79,000 miles. while backing the car out of a parking spot in my driveway the vehicle made some odd noises and was not backing up. it felt as if something was under the car preventing it from moving or like it was stuck in the snow of the parking spot (it was february). i got out of the car and looked at the wheels to find that the front driver-side tire was flat and damaged. aaa mechanics came to change the tire. the bottom piece of the coil spring fell out from underneath the car while it was jacked up. it was then discovered that the coil spring had punctured the tire and severely damaged the inside sidewall of the tire. i was told (and my research confirmed) that this is a common problem with these types of vehicles. i am glad this did not happen while driving at highway speed while traveling as i was planning to do later that afternoon! the dealer had stated (to my disappointment) that despite a recall being issued for vehicles from 1999 to 2001 with the same problem, they could not offer me anything to fix the problem with my vehicle. the repair cost me $519 to replace the two front coil springs, two new front tires, left front sway bar link (which broke when the spring snapped) and associated labor. i am holding on to all receipts in hopes that ford will issue a recall and fix any defective vehicles. *tr
01/06/2008127195104/26/2005
 Our 2002 se ford taurus while sitting perfectly still suffered a front left coil spring failure. it punctured the tire, which subsequently led to it being towed and the replacing of the left front tire and the left front coil spring, we replaced the right front coil spring as a precautionary measure. we still have the tire, but we didn't think to request the broken coil spring. we do have pictures showing the coil spring embedded in the tire. when we contacted ford, we found out that only certain vin numbers for the 2002 taurus coil springs were under recall. our vin number was not under recall. we sent a letter appealing the decision and received a form letter denying the request with no mention of the potentially dangerous defect. in our investigation we found that there are numerous 2002 coil spring failures that aren't under recall. just a note, our 1993 taurus needed a boot to protect the coil spring. we were surprised that this issue still hadn't been resolved. *tr
02/07/200865000107/16/2002
 Left front coil spring broke and punctured tire. *tr
01/28/200855925202/20/2003
 1-28-08 incident date i am filing this letter against ford corp because i feel that they are responsible for the repair of our 2002 ford taurus. this is the second time in a year that we have had a broken spring problem the first time it was the front spring - ford paid about 80% under a recall program. car mileage about 48,000. one year latter the rear spring about 55,000 miles. called starkey ford in york maine they said there was no program for rear springs. called ford corp basically told same thing, then told car would have to be repaired by ford dealer or they would not be responsible for repairs at all. i had vehicle towed (140.00) inspected and was recommended by ford to replace both springs and struts total cost appx 590.00. i said go ahead with repair, and i would file claim with ford corp customer service. my second call to ford corp, jan 30, 2008. spoke with sherri, after conversation, was told ford would pay for one broken spring only- i told her it is recommended you always change spring in pairs. she then called steve at starkey ford and he told her the same thing, that ford recommends the changing of both springs. i feel ford corp is responsible, because there is a history of defective springs both front and rear of which our car has had both happen in 1 year. the issue regarding because of cold climate, and salt corrosion...ford is not the only vehicle driven in cold climates but they have this problem. when the springs break they cut the sidewall of the tire. if it has not happened yet, some day there will be an accident causing serious injury or death to someone driving at a high speed. we have been lucky-both times, the spring broke in a driveway. i think it is time for who ever is responsible to take a closer look at safety issues regarding the ford taurus. *tr
01/25/2006100473107/08/2002
 2002 ford taurus left front coil snapped, wrapped around the strut assembly, broke the sway bar link and punctured the left front tire getting embedded in the tire so as to make the wheel immovable. fortunately the car was stopped at the time, however, a moment later and i'm certain someone (my husband) would have been seriously injured or perhaps several people might have been injured or even killed. he couldn't free the tire from the coil and had to call for a tow. it couldn't be towed; so they sent for a flat bed to transport it to the repair shop. i went to the ford dealership with the busted parts after we had everything replace both right and left coils and strut assemblies and sway bar links and left front tire. i was told by the dealership that there was a similar problem with the 1999, 2000, and 2001 ; that there had been a recall. i was told that they put a protective shield on the vehicles which prevented the coil from puncturing the tire. however, the recall did not extend to the 2002 taurus. perhaps ford motors should rethink this matter and consider putting a shield on the 2002's also. don't wait for someone to be injured or killed before taking steps to correct this problem. i retained the old parts, i have taken pictures of them and will be sending the coil and sway bar link to ford motors. i will keep the struts and tire in the event they would like to inspect them. however they are heavy and bulky and will be rather difficult to send, but i will send them upon ford's request. *tr
12/18/20071
 2002 ford taurus front coil spring failure. consumer stated that when the coil spring broke her transmission dropped to the ground and caused her to lose control of the vehicle. damage is the same as recall. consumers vehicle is not included. *kb
01/21/200878000102/15/2003
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at approximately 3 mph, the contact heard a popping sound. he noticed that the front coil springs punctured the front driver side tire. the dealer stated that he needed to replace the front springs and front tires. they also recommended that the passenger side springs be replaced before a failure occurs. the estimated repair cost is $640.27. the vehicle is currently at the ford dealer being repaired. the vin and engine size were unknown. the failure and current mileages were 78,000. updated 4/2/08 *cn updated 04/02/08 *tr
01/23/200891690111/08/2002
 My front coil spring broke as i was driving home from work in my 2002 ford taurus. i did not hit anything. the coil spring fracture damaged my front end struts and links, cut up my left tire and damaged my left front end axel boot. i had to pay $1000 to get everything fixed. i contacted the ford dealer and one of the national number service people who claimed that model and make year of the ford taurus is not covered under the long-standing recall that they've had for other ford taurus' in recent years. my serviceman at the autoshop that ended up repairing it said this is a known problem among ford taurus' and couldn't believe the dealer did nothing to compensate me. *tr
01/22/200865000109/11/2001
 I have a 2002 ford taurus. on the evening of jan. 22, 2008 my wife was leaving work when she heard a loud thump, the front of the vehicle fell downward. she was unable to steer, move forward or reverse. having to move the vehicle, we had it towed to a near by auto repair station where it was than inspected. needing the vehicle asap, the technician called that night to inform us that the drivers front coil spring broke in half and that it was wedge into the wheel. after further inspection he found that the pass front coil spring was also cracked. needing the vehicle, i had them do the repairs which included coil springs, struts, damaged sway bar links, and bearings for a total $ 810.84. when i picked the vehicle up i was told by the tech that the rear springs are also cracked and should be replaced asap. i was told by the local dealer that there was a recall on this matter but only on the 2001. why not the 2002 and what corrections were made? it doesn't seem right that the exact same issue still occurs on the 2002 vehicle. i did contact ford customer service for help paying for these repairs, but was told they could not help me. thank god my wife was not driving on the highway when the spring broke and wedged in the wheel. *tr
12/23/2007640701
 2002 ford taurus with failed coil springs. consumer states that their vehicle is not included in the recall and it should be. coil spring failure caused damage to both front tires that was beyond repair. *kb
05/21/200644820105/31/2002
 Coming out of a shopping mall onto highway i broke the left front spring and blew out the tire. *tr
12/18/20071
 2002 ford taurus with a faulty front spring. consumer states that the front spring broke causing the tire to blow. consumer was informed by the dealer that the problem is common on those vehicles and that a recall had been issued through the 2001 models.*kb
12/15/20071093971
 On dec 15,2007 pulling out of my garage the spring assembly broke on my 2002 ford taurus. need to replace spring assembly strut and sway bar. contact ford after the repair,they did have a problem with the springs on taurus, but not my vehicle. i was lucky that i was not going any faster when this happened. *tr
01/14/200886600102/15/2002
 Pulling out of a parking lot my 2002 taurus ses right front spring broke and punctured tire causing sudden loss of air pressure. vehicle has been towed for repair. vehicle has 86,600 miles on it. advised repair shop to replace front suspension springs and struts, front tires, and alignment. looked at the first coil that broke off and fell to ground. fracture in coil had rust on first third of spring diameter with clean fracture for remaining 2/3 of the fracture. are we sure ford fixed this issue ending with the 2001 model? repairs estimated at 800 - afraid of what could of happened had i been traveling 70 mph on the i 75 just minutes before. *tr
01/12/2008100000101/01/2004
 Tl*the contact owns a 2002 ford taurus. while backing up in the driveway between 1-5 mph, the driver side front coil spring failed. the vehicle was towed to a local garage and the estimated total cost for repairs was $900. ford has not been notified. there were no recalls available for this failure. the failure and current mileages were 100,000.
01/11/20081350002
 Tl*the contact owns a 2002 ford taurus. while driving 10 mph and making a left turn, the front passenger side tire failed. the tire was changed and the contact drove to a tire service center. she was informed that the coil spring failed and she needed to see a mechanic. the vehicle has not yet been inspected by a mechanic. the purchase date was unknown. the current and failure mileages were 135,000.
01/14/2008145000206/02/2005
 Backing from driveway with slight bump and front left coil spring exploded and destroyed front left tire. i have had the vehicle towed and am awaiting estimate on damage. *tr
01/10/2008119000108/01/2002
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at 5 mph, the contact heard a sudden popping sound followed by a grinding noise. he called the dealer and they stated that the noise was caused by the coil springs. the vehicle was towed to the shop and he was informed of a recall (nhtsa campaign id number 04v332000) on the 2001 models. the contact feels that his vin should be included in the recall since he is experiencing the same failure. the vin, engine size, and number of cylinders were unknown. the current and failure mileages were approximately 119,000. updated 02-14-08 *bf updated 02/14/08 *tr
01/08/2008100000109/12/2004
 I have a 2002 taurus. on 1/8/08 my wife got into our car to back out of our driveway. immediately, without moving the car, the front driver side tire blew out. upon removing the tire, the real problem became obvious. the front strut spring had broken, ripping a large hole in the tire and lodging into the tire 7?. i spoke with ford customer service locally and nationally, who informed me there was no product recall for this problem. i mentioned to them that hundreds of people are documented as having this problem (google search taurus spring problem, sable spring problem and the like). their reply was sorry, there's nothing they can do for you. my wife just returned from a 300 mile road trip. if this would have happened to her out on the highway, she could have easily been killed! at highway speeds the tire would have blown and then immediately jammed to a stop a circumstance inviting a deadly accident. in so many words ford has said to apparently hundreds of owners: its not our problem. well, i think it is fords problem and i think the american consumer public should know about this hazardous problem and fords negligent attitude. interestingly, there was/is a recall for this identical problem on the year 2000 sables what about all the rest of taurus and sables!! will the three other remaining springs also break like other people have experienced? how can anyone feel safe driving these cars anymore? do people have to be killed before the nhtsa does anything? do people like me have to become the proverbial customer from @#$%? before anything happens? *tr
01/09/200889000106/14/2002
 My wife was backing our 2002 ford taurus ses out of a parking spot when she heard a strange noise. she got out and discovered that the front left tire was flat. upon removing the tire, it was discovered that the coil spring had snapped and had punctured the tire. the car has been properly maintained and has just under 89,000 miles on it. we are having the front suspension assemblies replaced (both sides as we don't want to take a chance), the front end aligned and the tire replaced. cost of the repairs will exceed $1,200. updated 01-29-08. *kb updated
01/09/200882000103/02/2002
 Front coil spring fractured in driveway on my 2002 ford taurus wagon causing passenger front tire to deflate when attempting to move i see a recall for 2001 and earlier models but none for 2002. *tr
12/29/2007739001
 As i was backing out of my driveway, i heard a loud pop. i pulled back into my driveway and saw that my front driver's side tire had just blown out. this tire was only two months old. i brought the car to the tire store and found out that the spring had broke and had cut down the tire. my 2002 ford taurus only has 74,000 miles on it and is in good condition so this should not have happened. i ended up have to bring my car to my mechanic and have new spring/shock assemblies put in both sides in the front end of my car. i found that ford recalled the 2000 and 2001 models because of this happening and decided it was a safety concern if the tire blew out at 70 mph on the highway, yet they so far will do nothing for all of the owners of 2002 ford taurus. if this is considered a safety hazard in 2 model years, it should be in all model years that use this spring design that corrodes with road salt and then slices the tire. *tr
12/28/2007646502
 Several weeks ago the right front coil spring on my 2002 ford taurus ses broke in the middle of the night. hearing about the recall / warranty on the 1998 - 2001 taurus', i contacted my ford dealer about the problem, only to be informed that the recall does not apply to my 2002 taurus. after spending the weekend replacing the front coils, i had the front end aligned. when leaving a restaurant later the night, i hit a pot hole in the parking lot. hearing what sounded like a piece of ice, i checked the right rear of the car, removed some ice and continued on. the next day after hearing the noise some more, i discovered that the right rear coil spring had also broken. once again, i spent another saturday replacing coil springs on my ford taurus. when the rear coil spring broke, it created a groove on the inside of the right rear tire, (in which i just ordered a replacement for). *tr
12/25/2007102000106/03/2003
 On christmas day upon backing out of a driveway a front coil spring on my 2002 ford taurus ses broke and destroyed the tire as well as ruined my christmas as i could not find a repair shop in the area with the parts needed until several days later. i was forced to rent out a car for the entire week and leave my car in ohio where it was repaired and then had to return to pick it up the following weekend. it is a 600 mile round trip. i know ford has a recall on the 2001 ford taurus for the exact same problem.*cn
12/26/200714910303/01/2003
 Almost 5 years ago i purchased a 2002 ford taurus. on wednesday, december 26, 2007 i was getting on the on-ramp of a highway when i heard a loud bang from the front end of my car. i immediately lost steering and pulled to the side of the ramp. i checked my front drivers side tire, which appeared intact, and got back in my car to try to get to a safer place to investigate what the noise was. as soon as i started moving, my front left tire let all the air out of it, and a piece of metal fell from my car onto the road (which i picked up off the roadway). after i got to a safer place (by creeping along the side of the road in my car), i looked at my front drivers side tire and it was completely shredded and falling off the rim. the front drivers side coil spring had snapped and shredded my tire. the piece of metal that fell off my car was a piece of the coil spring. if it had happened 20 seconds later, i would have been on the highway going at a much higher speed, which would have caused a major accident, possibly injuring or killing myself or others. i got online and researched 2002 ford coil spring recalls. apparently this has happened to a lot of people, as there were countless accounts of this happening in 2002 taurus'. ford had recalled the faulty coil springs in 1999 to 2001 models, but not 2002 models. the piece of coil spring that fell off my car was sheared right through, but wasn't rusted or pitted at all. i contacted ford, and they will not fix the faulty 2002 model coil springs at their expense. i have to pay them almost $750 to get this fixed. this is a huge safety issue, as people are at risk of injury or death, as i was. ford is not even acknowledging this is even an issue, and people do not even know there is a danger. simply google 2002 ford taurus coil spring recall to read how common this problem is. people should know that their lives may be in danger every time they drive their car.
01/02/200898000104/08/2002
 Tl*the contact owns a 2002 ford taurus. while driving approximately 3 mph, the driver side front tire blew out followed by a loud bang. the contact attempted to change the tire, but it would not come off. after careful inspection, he noticed that the front coil springs failed. the dealer stated that his vehicle was not included in nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contact had the vehicle repaired at his expense. he filed a formal complaint with the manufacturer. the current and failure mileages were 98,000. updated 02-14-08. *kb there was an oil leak near the oil pan.
12/31/2007130000104/01/2004
 Font left spring broke while parked, punctured tire.*cn
12/31/200762000105/01/2002
 Tl*the contact owns a 2002 ford taurus. while driving 25 mph, he heard a loud noise coming from the front of the vehicle. the dealer stated that the front coil spring broke. as of january 3, 2008, the dealer had not repaired the vehicle. the failure and current mileages were 62,000.
12/31/20071
 Front spring on my 2002 ford taurus suddenly broke while driving. horrific noise scared myself and family. lucikily i didn't lose control. pulled car to side of road. car was undrivable as broken spring was contacting the tire and rim. . stranded in 20 degree weather. had car towed to dealership where repair was done (both front springs replaced). called ford customer service center to inform them and seek reimbursement for repair. they said there was nothing they could do. this is a serious safety issue that must be addressed before someone gets hurt or killed. at a minimum the customer should not have to pay for repairs due to an obvious manufacturing defect.*cn
12/27/2007552351
 I was backing out of my garage when i heard a loud noise, my left front coil spring fractured and put a hole through my tire, also caused damage to the control arm. needed to replace control arm, coil and tire. *tr
12/27/200787000107/15/2002
 Our 2002 ford taurus wagon experienced a catastropic failure of the driver side front suspension spring when my daughter was backing it up. the last time it had been driven she drove it home at highway speeds on a divided 4 lane highway and had this happened then it could have been fatal to her and others. the spring had been cracked and punctured the driver's side front tire all around the sidewall like a can opener had been taken to it. 2001 and before ford taurus cars were subject to a recall for this same problem but 2002 cars have not. the crack existed for some time as it was corroded. we had it fixed at our own costs but money is not as big an issue as safety. please do something about this. my 17 year old daughter could have been killed by this, maybe involving others, too. who would know what happened if she hit someone head on and the front end was destroyed?
12/24/200776000105/01/2001
 Tl*the contact owns a 2002 ford taurus. the contact stated that approximately three hours after he parked, he noticed that the left front tire was flat. upon inspection of the vehicle, he noticed that the left front coil spring broke and punctured the tire. the contact took the vehicle to the dealer. as of december 27, 2007, the dealer had not repaired the vehicle. the current and failure mileages were 76,000.
12/26/200766444112/02/2004
 While driving my 2002 taurus the front driverside coil spring broke gauging the tire. i had to have the car towed and am waiting to see what the repairs will cost. i have read of many people having the same problem and ford will not put this on recall although the 2001 model is. hopefully, enough people will complain that we will be reimbursed for this costly and dangerous problem. *tr
12/09/200751555107/15/2007
 Tire punctured and flattened due to failure of left front coil spring when backing out of the driveway. required removal of tire and repair on a sunday. removed and replaced both front springs and full service alignment. *tr
12/22/20071
 Left front coil spring broke while car sitting in driveway. *tr
12/20/2007108000305/27/2004
 2002 ford taurus 108,000 miles, broken front left spring 12/10/07, broken right rear spring 12/20/07, upon checking right rear, also checked left rear, broken left rear spring also, appears to have been broken for a long time. replaced front springs and struts-$500 (labor was done by myself), replaced both rear springs ($330) labor done by myself and sway bar links on both sides, $70. *tr
12/17/200778000104/17/2004
 Tl*the contact owns a 2002 ford taurus. while driving 10 mph, the front suspension spring sheared and caused the tire to slice open. the vehicle was taken to a local repair shop and a new tire was purchased. the current and failure mileages were 78,000.
12/07/200767099110/06/2006
 Front left spring broke without warning, puncturing tire, nicking cv boot & rubbing abs toner. very dangerous consequences if occurred at high speed. repairs required new tire, replacement springs, alignment. cannot afford cv bbot replacement & toner replacement. this is a long standing problem with ford taurus, but this car is not part of any recall. previous years were recalled for this very problem. this should not occur in a car this age with only 67,000 miles. you should extend the recall to include 2002 autos. *tr
12/14/200747000109/10/2005
 Pulling out of driveway and heard a loud pop. got out and discovered left front tire was flat and and the coil spring snapped in half. no corrective action has been taken yet, as it happened less than an hour ago. *tr
12/10/200759600101/11/2005
 Tl*the contact owns a 2002 ford taurus. while driving at an unknown speed, the contact heard a loud clicking noise coming from the driver side front tire. she then smelled burning rubber and pulled off the road. the vehicle was towed to the dealer and they stated that the two front coils, shield, and tires needed to be replaced. they further stated that the coil springs failed and punctured the front driver side tire. the tire was replaced. the powertrain was unknown. the current and failure mileages were 59,600.
12/08/200775000109/01/2005
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at 15 mph, the front suspension coil springs failed. the mechanic stated that both of the front coil springs were fractured and destroyed the strut mounts on the vehicle. the contact discovered the recalls on the previous year vehicles, but ford stated that her vin was not included in the recall. the vehicle is currently in the shop, but has not yet been repaired. the transmission type and recall number were unknown. the failure and current mileages were 75,000.
12/10/200786000105/10/2007
 Spring on front driver side, fractured while driving on smooth surface in fair weather. fractured spring completely destroyed tire and at a higher speed could have caused serious accident. *tr
12/08/200799700106/15/2002
 2002 ford taurus ses front left coil spring snapped and shredded tire. spring is off the bottom mount and broken coil section still hanging from strut. this is the second time this has happened. other time was front right spring while warranty was still in effect. i was moving at a slow rate of speed when a loud bang was heard, the front tire was ripped open through the inside sidewall. *tr
12/05/200793545103/29/2002
 The front left coil spring on my 2002 ford taurus fractured, puncturing and slashing the adjacent tire. the force of this coil spring fracture also shattered and separated the adjacent stabilizer control link. upon reading similar reports of these occurrences, it is now apparent to me that all four coil springs on ford taurus have a propensity to fracture and slash the adjacent tire. this coil spring failure at highway speed could cause a loss of control that would be catastrophic. i am now faced with the decision of either replacing all four coil springs at my expense or replacing this vehicle with a reputably manufactured automobile. *tr
12/02/2007108000109/01/2002
 Tl*the contact owns a 2002 ford taurus. while pulling out of the driveway he heard a popping and grinding noise. the contact noticed that the driver side front tire was flat. the vehicle was towed to the dealer they stated that the front coil spring broke and pierced the tire. the contact felt that there should be a recall for the part. the current and failure mileages were 108,000. updated 3/5/08 *cn updated 03/05/08 *tr
12/04/200782000103/31/2007
 I was backing out of the driveway on 12/4/07 in ,y 2002 ford taurus ses when i heard a loud bang under the car. the driver side front tire blew out. when i removed it, i saw that the coil spring had broken and cut into the tire. *tr
11/24/200757950104/03/2003
 Right front coil spring broke and caused tire to shred. *tr
11/19/200795000101/01/2005
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at an unknown speed, the driver side front tire exploded. the vehicle was towed to the body shop and they stated that the front coil spring failed and punctured the tire. the manufacturer's public relations department stated that nothing could be done and advised the contact to call nhtsa. the current and failure mileages were 95,000. updated 01-14-08. *kb the consumer stated the repair shop repaired several ford's with less mileage and same defect. updated 01/14/08 *tr
08/13/200760000103/22/2003
 Driver front shock and strut broke and blew the tire. luckily i was in driveway just leaving for work had to call tow truck to bring to garage for repair being it was a 2002 vehicle the schroad was suppose to be put on the 2002 vehicle and newer, but this did not have anything on it. so tire blew, but luckily i was not going 60 miles a hour down the hwy. we still have the old parts for proof of damage. *tr
08/24/200785000210/18/2002
 Broken front and rear coil springs. *tr
09/28/200760000109/01/2001
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the contact heard a loud noise and the vehicle stopped. the road conditions were normal. the vehicle was towed to the repair shop and the mechanic stated that the passenger side front coil spring failed. the coil spring punctured the tire. the current and failure mileages were 60,000. updated 12/27/07 *lj the dealer stated also repaired the ab sensor assembly. updated 12/12/07 *tr
08/25/200762786105/31/2002
 2002 ford taurus. front left coil spring broke and punctured the tire. *tr
08/12/2007600001
 Tl*the contact owns a 2002 ford taurus. while parked he heard a loud bang then noticed that the front coil spring punctured the tire and caused a flat. the dealer stated that there is a recall the front coil springs (nhtsa campaign id# 04v332000) on the 2001 ford taurus but not for the 2002. the contact felt his vehicle should be included as part of the recall. the purchase date of the vehicle unknown. the current and failure mileages were 60,000.
02/05/200743400110/01/2002
 Tl*the contact owns a 2002 ford taurus. while driving 5mph out of the garage the front coil springs sheered and split in half. the sharp edge of the front coil spring cut into the right front passenger tire. the vehicle was towed to a repair shop and the mechanic stated that they needed to replace two front coil springs. the dealer where the vehicle was purchased advised him that his extended warranty expired. the vehicle was repaired at the owners expense. the failure mileage was 43,400 and the current mileage was 45000.
08/05/2007145000108/01/2005
 Tl*the contact owns a 2002 ford taurus. the contact stated that the front coil springs failed and punctured the tires. through online research, he discovered that many others experienced the same failure. the contact performs mechanical work and will repair the vehicle himself. the failure speed was unknown. the current and failure mileages were 145,000.
07/12/200758486202/25/2005
 Tl*the contact owns a 2002 ford taurus. the vehicle was taken to the repair shop for a tire rotation. the mechanic noticed that the vehicle was lower on the passenger side rear and stated that the rear coil springs was broken. the current and failure mileages was 58,486. the consumer stated this is the second coil spring that has failed. the first time the front coil spring broke while driving and ripped the inside of the tire. updated 09/06/07 *jb
07/19/200794719202/01/2002
 Tl*the contact owns a 2002 ford taurus. he noticed that driver side front coil spring was broken. the vehicle was towed to the dealer and the they found that the rear coil springs were also broken. the dealer replaced the coil springs, struts and struts bearing. the manufacturer would not reimburse for the cost of the coil springs. the current mileage 95,600 and the failure mileage was 94,719. updated 02-01-08 *bf the consumer stated the cost of repair was at tune of $1,246.00. updated 02/01/08 *tr
07/31/200745000210/17/2001
 I purchased a 2002 ford taurus sel new from sunnyside ford in holden, ma in oct of 2002 with 6 year 60k mile warranty plan. the vehicle currently has 54,000 miles on it and has not been abused and is driven only by my wife and i. a left rear coil spring snapped about a year ago and was replaced by dealer under extended warranty. with a $50 co pay by me. today 07/31/07 the right front coil spring suddenly snapped. car had to be towed to sunnyside ford who is once again making repairs with my $50 co pay under extended warranty. it is high time that ford motor co recall these dangerous 2002 model year taurus with defective front and rear coil springs before people are killed. i am lucky that i was not traveling at high speed when my springs snapped. i have read many accounts of this problem on the internet of these springs snapping suddenly and puncturing tires on 2002 taurus. *tr
07/21/20071
 2002 ford taurus se front drivers side spring snapped. this was recalled in 1999-2001 ford taurus's with the same problem but not the 2002. i have seen many complaints about this when i googled the problem. please help!! *i couldn't find ford on the manufacture section, so i selected chrysler to proceed. *jb
06/16/200793500112/19/2005
 I own a 2002 ford taurus station wagon that the front coil spring broke when backing out. i heard a noise and than an explosion when the front tire blew out. this was the same failure ford had recalls for 1999 and 2000 models as i had those cars. i emailed ford , and they said go to the dealer or fix it yourself. i spoke to a local dealer, who knew of the problem but said no recalls on this problem for my car. i have since heard this story from many people who knew others who had the same failure. i could only imagine what would happen at 65 mph driving down the highway. how many people have to die or be injured before ford was made to react. quality one what a joke. *ak
07/11/200770000101/21/2002
 Tl*the contact owns a 2002 ford taurus. while driving 30 mph, the contact heard a loud bang. the vehicle appeared to be lower on the driver side. the dealer stated that the vehicle needed new coil springs on both sides. the current and failure mileages were 70,000.
10/04/2006470002
 Tl*the contact owns a 2002 ford taurus. the contact heard a loud noise while pulling out of a driveway. the vehicle dropped to the ground and was towed to a local mechanic. the cause of failure was diagnosed as the front coil spring. the vehicle was repaired. on july 6, 2007, while pulling out of a driveway, the rear coil spring failed. the vehicle has not been repaired. the engine size, purchase date, and a valid vin were unknown. the current mileage is 52,000 and failure mileage was 47,000.
07/07/200768000108/12/2005
 2002 ford taurus-the left front spring on the strut broke causing a loss of control, the car pull hard to the left into oncoming traffic and damaged the rim, axle, break line and a control arm. no unusual events or road hazards were involved, it broke under normal driving conditions. other ford models have been recalled for this same problem but the 2002 model is not covered under these recalls and should be. *tr
06/21/20071100001
 2002 ford taurus front and rear springs and struts were defective. driver's side rear spring failed, causing a blow out.*ak
06/15/2007784881
 Approximately 3-4 months ago i found both rear suspension springs broken, so i replaced them. on 06-15-2007, upon entering the car, the front-left suspension spring snapped. ford indicated no recalls cover the spring(s). *tr
06/05/2007115002101/03/2003
 I was driving on a rural road and heard a rattling sound, i then had my mechanic look at my car, and he found a broken front spring on passenger's side. *ak
06/05/200788000203/31/2004
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the driver side front coil spring failed and punctured her front tire. the engine failed shortly afterwards. the vehicle was towed to the mechanic who confirmed with the manufacturer that the springs were not under warranty. the driver and passenger side coil springs had to be replaced by the dealer, even though only one of them failed. the cost to repair the front coil springs was $800. during an oil change two weeks ago, the driver and passenger side coil springs failed. the rear springs and struts were replaced for $650. the contact can provide invoices for the repairs that were performed. the current mileage is 88,100 and failure mileage was 88,000.
06/10/200796525102/01/2002
 Front driver's side coil spring broke while backing car in driveway - punctured and destroyed driver's side tire which was brand new
06/08/200781631205/30/2003
 Front coil spring broke unexpectedly, destroying front right tire and requiring replacement of tire, coils, struts and mounts plus alignment. the cost of repairs came to $859.61. *ak
06/01/200729000110/05/2002
 Tl*the contact owns a 2002 ford taurus. while driving in reverse, the contact heard a loud grinding noise coming from the front left side of the vehicle. the vehicle was towed to the dealer who stated that the front passenger side coil spring failed. the current and failure mileages were 29,000. updated 07/12/07 *tr
06/01/2007134794110/31/2006
 2002 ford taurus that i had as a company leased vehicle, and have every record on since it entered service until now, that has never been wrecked previously, had a right front spring failure when turning a corner at a very low speed. the spring looks like it had a metal fatigue crack in it, and it broke, tearing a 12 inch gash in the sidewall of the right front tire. this happened at less than 5 mph, which is fortunate, because at highway speeds, this failure could have led to a potentially fatal crash. repaired with old spring from salvage vehicle. i have the old part that failed. *tr
05/29/200763000108/01/2002
 I was backing my car out of the garage. right front spring shattered, shooting down into and puncturing the tire. i had this incident happened while the car was driving on a highway or even on a side street, the potential that my wife and kids could have been seriously injured is quite probable. per the tow truck driver, this is a known and common problem with ford taurus. if so, given the potential serious safety issue involved, why has there not been a recall? *tr
05/20/200740462110/02/2002
 Tl*the contact owns a 2002 ford taurus. the vehicle's front drivers side coil spring exploded while driving. the vehicle was towed to the dealer who performed the repair. the failure caused the vehicle to surge to the left. the contact feels that this is a huge safety risk because someone could have been injured. the current and failure mileages were 40,462.
05/16/200789397106/20/2003
 Car was parked when left front sring broke and punctured the tire, resulting in need to replace two front springs, tire, sway bars and struts. *ak
05/12/200797000205/20/2005
 I own 2002 ford tarus. while backing car out of driveway heard a odd sound coming from the front of the car. as i was stopping the car the right front tire exploded. i really was not sure what had happened since i was only going about 2 mph. i got out of the car to see what had happened, as i walked around the front of the car, saw that the right front tire was flat. i was not really sure what to make of the situation, so i began to prep the car for a tire change. as i was loosening the tire something just did not seem right. when i pulled the tire off i was in shock. it was the same thing that happened to this car about seven months ago. the coil spring on the right front broke, and took out a one month old tire in the process. i had the spring on the left side replaced about seven months ago. my blood ran hot! i have two small children, they were in the car with me, both times. as of right now the car is still under a extended warranty and is being repaired. these cars are not safe for a monkey to drive, after all that is who builds them. i have checked out this problem with these cars and lets just say that this isn't the first time this has happened. it happened in 1999,2000,and in 2001. but ford still claimed that there was no problem with the 2002 models. this was not something that just needs checked out, this is not a windshield wiper issue, or a trunk lid issue, this is a going down the road and then your dead issue. i will never own another ford product as long as i live. we are approaching the year 2010 and ford cant even build a car that you can back out of driveway with. good luck in the future, your going to need it.*ak
04/25/200754887106/01/2003
 On april 25 2007 started the 2002 ford taurus passenger sedan vechicle in garage aqnd immediately heard a horrendous explosion noise . immediately following the front left tire deflated. i thought that the explosive type noise was excessively high . also, thought t i had a bad tire that blew out. i called aaa to change my tire that evening,and aaa mechanic realized he could not get the tire off the car and looked under with flashlight to see why. he said that he reason he could not get the tire off the car was becasue the spring broke and was embedded into the front tire. he handed me the top of the spring that was broken. *ak upon the ordeal fo getting car out ofgarage and to ford muzi dealership/service department, i was informed by the several of the flatbed drivers that this was a problem with ford taurus and they had seen this happen before. i was further informed by the drivers that ford had recalled other years of this model. one he driver said he had one instance of a 2002 model on the highway also., i consulted with the service department manager who told me that it was a problem with the ford taurus and that other years were recalled for this problem but not the 2002. upon review of the nhts information the 1999 , 2000 , and 2001 ford taurus sedans have been recalled for the exact same thing that has just happened to my car. this is indeed a very serious safety problem with this 2002 ford taurus and most definely could have caused my death as well as others if this happened on the highway, or anywhere else.with fast speeds i am sure this car would have turned over instantaneously as it happended so fast, a matter of less than 1-2 minutes for the tire to delfate. i hope that your safety department will address this issue promptly because i am sure that this can and will happened to other owners of this 2002 ford taurus passenger sedan
06/01/200669000210/01/2004
 Tl*the contact owns a 2002 ford taurus. while driving 15 mph, the contact heard a loud noise coming from the rear of the vehicle. she noticed that the rear passenger side tire was flat. upon further investigation, she noticed the rear coil spring had punctured the tire. the mechanic replaced both rear coil springs. approximately eleven months later, the front driver side coil spring failed and punctured the tire. the dealer replaced both front coil springs. there is a recall for front coil springs on the 2001 ford taurus (recall # 04v332000). the contact feels that her vehicle should be included in the recall. the current mileage is 84,000 and failure mileage was 69,000. updated 07/06/07. *jb
05/06/200747000102/19/2003
 2002 ford, taurus had broken right front spring. *ak
04/29/20071
 I entered the vehicle (2002 ford taurus), turned the ignition, put it into reverse, moved back approximately 6 inches, and heard a loud popping sound. i realized the front driver side tire had blown out. after calling a tow truck to take the tire off (lug nuts were screwed on much too tight to be taken off by hand), he immediately determined the cause of the flat tire as he removed part of the broken coil spring by hand. it was towed to the local ford dealership where the estimated cost to repair the damaged spring and stabilizer link was $335.
03/11/200771000111/15/2002
 Tl*the contact owns a 2002 ford taurus. while driving at 5 mph the right front coil spring fractured without warning. the driver's side front tire was punctured. the vehicle was repaired and the contact has the repair invoice. the current and failure mileages were 71,000. *ak update 05/22/07*tr
04/17/200746564101/06/2002
 Broken driver's side coil spring on my 2002 ford taurus se. *tr
04/13/2007700001
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the front coil spring failed and punctured the driver's side front tire. there were no injuries. the vehicle has been repaired. the contact has the coil springs and repair invoices. the failure and current mileage was 70,000.
04/18/200754000105/01/2002
 Tl*the contact owns a 2002 ford taurus. while driving approximately 3 mph, the front coil spring failed and punctured the tire. the mechanic was unable to diagnose the cause of failure and the vehicle has not been repaired. there is a recall # 04v332000 for the 2001 taurus. the contact feels his vehicle should be included in the recall. the current and failure mileages were 54,000.
04/11/200750000106/01/2005
 Tl*- the contact owns a 2002 ford taurus. he noticed the front driver
04/06/2007111000104/06/2004
 Tl*the contact owns a 2002 ford taurus. on april 6, 2007 the contact stated that the front coil spring on the driver's side failed and punctured the vehicle's tire. the failure occurred while driving 5 mph on a cold, windy day. there was a safety recall on coil springs from 1999 - 2001. the current and failure mileage were 111,000. *ak updated 05/04/07. *jb
04/08/2007400001
 Tl*the contact owns a 2002 ford taurus. while driving 10 mph the contact heard a loud noise and stopped the vehicle. the contact observed that the front coil spring failed. the contact was able to drive the vehicle to the repair shop. the manufacturer stated that this vehicle was excluded from recall # 04v332000 due to the vin. the current and failure mileage were 40,000.*ak update 05/21/07*tr
03/22/2007204/12/2006
 I know there is a recall on ford taurus from 1999-2001 for the springs breaking. i have a 2002 ford taurus with the same problem. on 03/22/07, the passenger front spring broke at my house. it was covered under warranty. when it broke it slashed the wheel apart & broke a sensor. then, again on 04/09/07 the driver's side spring broke. it took out a few things when it broke. since this was the same problem, why don't they recall 2002 as well. what if it broke when i was driving on the highway. it could have resulted in a loss of my life & others. this was a serious problem & i didn't want to see anyone get hurt. *ak
03/31/200761435306/16/2005
 My wife started to back out of the driveway in the 2002 ford taurus and heard a bang followed by hissing. she saw the flat tire and called her brother to come help since i was out of town ,and after he jacked the car up they saw the spring had broken and punctured the driver's side front tire. the spring was sticking far enough out that we could not put a new tire on, so we put the doughnut spare tire on and called a tow truck. the car was towed to a ford dealer ,where they replaced the two front springs, two front stabilizer links, and a new tire. total cost was $843.83. *ak
04/03/2007590003
 Events leading up to the failure was a approximately 100 mile round trip on the interstate traveling 65 mph, the evening prior to the incident. the failure consisted of the driver's side coil spring breaking and severly damaging the front diver's side tire and sway bar. the incident occurred while the vehicle was parked in a parking lot and not being driven. the make and model of the car was a 2002 ford taurus se. the dealership had to replace both front coil springs, replace the driver side sway bar, replace the tire, and realign the suspension.*ak
02/17/200763000109/17/2006
 I had a left front coil spring to break on my 2002 ford taurus while i was backing out of my driveway and sliced the tire all the way around. if this would have happened on the highway there could have been a serious collision, the struts were also bad witch could have caused this to happen. i still have the old parts. i replace the defective parts myself with parts that i got from advanced auto parts. the car only had approximately 63,000 miles on it. it happened sometime in feb of 2007 and also the power steering hose blew of sometime shortly after we bought the car while my wife was driving, luckily it happened in a parking lot instead of the highway. we bought the car sometime around september 2006. *jb
04/01/200775000105/02/2006
 Front coil springs broke on 2002 ford taurus. *jb
02/07/200773000207/01/2005
 Tl*- the contact owns a 2002 ford taurus. the driver's side front coil springs snapped. the contact noticed the problem when he attempted to move the vehicle. the spring punctured the tire and caused a flat. the mechanic stated that the coil springs were defective. approximately 2 months later the passenger rear coil spring snapped. the current mileage was 73,000. *ak
03/28/200748000104/30/2003
 Tl* - the contact owns a 2002 ford taurus ses. the contact stated that the vehicle was parked, and when she got into the vehicle the coil spring on the front driver's side of the vehicle sheared and punctured the driver's side front tire. the contact stated that she had just had the tires rotated in december. the current and failure mileage on the vehicle were 48,000. *ak the consumer provided the invoices for repair and a picture of the defected coil spring. updated 06/25/07 *tr
03/26/200790000103/28/2003
 While moving the car only a few inches when pulling out of the garage a flat tire occurred with a loud noise. investigating the problem it was found that the driver's side front coil spring had snapped and punctured the tire. if the car had been on the highway this would have been a serious failure, causing loss of control. the car was towed to the nearest ford dealer, and i am in the process of having the spring and tire replaced. ford recall no. 04s17 discussed this potential failure and covered model years 1999-2001 for ford taurus and mercury sable. i have a 2002 ford taurus, and my vehicle was not covered by the recall. i contacted ford customer assistance and asked to have my vehicle included in the recall. they denied my request. since the problem discussed in the recall notice appeared to continue to be an issue for 2002 ford taurus vehicles, i believe that the recall should be extended to cover 2002 ford taurus. my concern included the possibility of this occurring on the other front spring as well as the sudden way in which this happened, and the possibility of loss of control. *ak
03/23/2007745601
 Tl*the contact owns a 2002 ford taurus. the contact heard a loud noise near the front of the vehicle. the passenger's side front tire had blown. the contact had the wheel removed from the vehicle and noticed that the front passenger coil spring was sheared and had punctured the front passenger tire. the contact would like nhtsa to address this failure as a safety hazard. the current mileage was 74,000.*ak update 05/04/07*tr
03/24/200783579106/13/2003
 Tl*the contact owns a 2002 ford taurus. the contact referred to recall # 04v332000. the contact stated that the drivers side coil spring failed. the vehicle was brought to a local mechanic to be remedied. the current and failure mileage were 83579.*ak the consumer informed there were no recalls for the vehicle. updated 05/15/07. *jb
03/23/200741000102/28/2006
 Just backing vehicle out of garage with no sign of a problem, left front corner of car dropped, followed by sound of air rushing out of tire. after jacking the car up to replace the tire, found one coil of the front spring stuck in the sidewall of tire. spring showed no signs of rust, just a clean break.*ak
03/03/200749174106/02/2004
 I own a 2002 ford taurus id#1fahp56s12g177158. my family and i were getting into the car when something broke. we all thought it was a window but could not find any broken glass. i started the car and heard a crunching noise and then the driver side front tire exploded. when changing the tire, i noticed the coil spring was broken and it was dug into the tire. i had to call a tow truck and the driver said that this was common and there is a recall. when i got to the ford dealer, they said that this is not covered in recall #04v332000. this is consistent with the charactistics of the failure for the recall.
03/20/200775000201/30/2002
 My 2002 ford taurus se was parked when i went to pull out of the space, the car made loud snapping sounds and was jolted, then would not move properly. i got out to check and the driver' s side front tire was flat. put on the spare tire, and found a large gash cut into the inner wall of the flat tire. found out that a broken coil spring destroyed the tire. contacted two ford dealers as well as their national customer service center, and was told that there was no recall on the 2002 taurus, and they would not do anything to compensate me for the repairs, although i stated several times that this was a common and too well-known problem with the taurus. i have yet to pay the repair bill, but know it will be around $400.00 for the replacement of coil springs and tire. i am saving my receipts and the defective coil in the hope that a recall will be ordered. thank goodness this did not happen on the highway. *ak
02/20/2007137554111/12/2001
 I backed out of a parking space and heard a grinding sound. i checked the front end but could not see any problems. i drove forward approximately 10 feet and heard a bang as the right front passenger side tire blew out. when i changed the tire i found the right front coil spring impaled in the tire's sidewall. the spring broke and the sharp end rotated into the tire. fifteen minutes earlier, i had been driving at 70 mph on i-80 before exiting at mishawaka. i had the car towed to a local garage , and the spring/strut assembly was vreplaced. the tow truck driver commented he had seen approximately 20 of these incidents over the past 12 months.*ak
01/01/200745000111/12/2004
 The front coil spring on the driver's side snapped and destroyed the tire on my 2002 ford taurus. luckily the car was not in motion when it happened. both front coil springs had to be replaced, as well as the sway bar, and the tire, plus an alignment had to be done. the repair cost over $500. the coil springs are not covered in the extended warranty i purchased from ford even though every other part in the front end suspension is covered. given what i have learned about the long history of faulty coil springs in ford cars (going back to 1993) it seems likely that they exclude this part from the warrantly deliberatley. also, there was a recall for 2001 taurus cars due to coil spring failure, but ford refuses to extend the recall to 2002 model cars, even though the problem with snapping coil springs is identical. shame on ford, and shame on the nhtsa if it does not force ford to do a recall on this part.
03/01/2007700002
 Tl* - the contact owns a 2002 ford taurus. while driving the vehicle at approximately 60 mph the driver's side front spring failed. the vehicle was towed and the spring and sway bar were replaced. approximately two weeks later the passenger's side front spring failed. the passenger front tire was punctured when the spring failed. the spring and sway bar were replaced. the failure mileage was approximately 70,000 miles. the contact has the repair invoices.
03/09/2007120000110/08/2002
 I was driving on a highway doing 60 km all of a sudden i heard a bang and thought the front tire blow up because the front of the car dropped and veered to the left and almost crashed . then had it towed to the dealer they check it and said the front spring broke and caused damage to the front driver side. 2,000 in damages .ford said there was no recall on the 2002 model but there was on the 2001. so i am out of luck. real nice. *jb
03/10/200758487112/28/2006
 2002 ford taurus; 57k miles; wife was parked at work parking lot (no other vehicle. in lot, was working alone on a saturday). after work she went out and started the vehicle and put vehicle in (drive). the vehicle moved approximately 4 ft. and a large 'bang' came from the front of the vehicle. she immediately put the vehicle in park and shut off engine. she went to the front of the vehicle and noticed the tire flat. she then called home to have me come and help her change the tire. tried to remove the tire to change it, and i noticed that it was 'hung up' on something. realized the spring was broken, and had punctured the tire. (this tire had less than 2,000 mi on it). i then had to arrange for towing/service company to come and retrieve vehicle, and do repairs. the front stabilizer bar/spring assembly was replaced (on both sides); the tire was replaced with a new one; the front end was aligned. the total cost to me for this repair is just shy of $750. *jb
08/22/20051
 Coil spring failure, left front, spring failed due to rust in steel. repair to spring, parts and tire and rim. cost 243.82. *nm
02/26/2007116550106/15/2002
 Backing out of driveway, front driver side coil spring snapped, puncturing sidewall of tire. car was towed, cost for repair $650. *nm
02/26/200798000111/11/2001
 We are the original owners of vehicle. daughter called while in parking lot describing flat right front tire. when i went to change tire, it would not come off of rotor. upon further inspection, the coil spring had broken and was sticking through inside wall of tire. wheel would not rotate forward forward without ripping out side wall. if the spring would have broken while vehicle was moving, a locked right front tire could have flipped the vehicle or pulled it of into a tree. by the grace of god, the spring broke just prior to the vehicle being driven. *jb
02/25/20072
 The front passenger coil spring broke about 50 feet from the end of my driveway after the car left my house. the broken spring then proceeded to slice through and ruin the tire. happened at very low speed...thankfully. *nm
02/02/200746000104/14/2005
 Front coil spring fracture on ford taurus front tire spilt like a can opener got to it. *jb
02/12/200768170104/12/2002
 2002 ford taurus - front right spring snapped and punctured tire. 2000 and 2001 taurus is under a recall for this issue. fortunately it happened in a parking lot, not on the highway i had just exited. had it been while moving - it could have lead to a very serious injury. *nm
02/21/20051
 This a complaint in regards to a 2002 ford taurus. i went to back out of the garage and noticed that my driver's side front tire was flat. upon removal of the tire, there was a gash made in it's side wall by the breaking of the driver's side front coil spring. i called ford and they said there was no recall on that part, even though i have heard of people experiencing the same failure. now, i am going to have to replace both springs, and replace a fairly new tire at my expense. *nm
01/01/19011
 2002 ford taurus customer has a concern about recall on coil spring from 99-01**cc *jb
02/15/200694785101/16/2003
 Tl*- the contact stated that the 2002 ford taurus' front coil spring fractured, puncturing the driver's side tire. the contact got into the vehicle and heard a loud bang ,and the noise was coming from the tire ,and noticedthe tire was flat. the contact s tried to change the tire, but was unable to because the coil spring was stuck in the tire. the contact called the dealership, and they informed that there was recall 04v332000 for suspension: front: spring: coil springs. *ak updated 10/26/07 *tr
02/12/200794550101/10/2005
 On february 12, 2007 i was pulling out of my driveway at 1:15 pm when i heard a loud burst and immediately my left front tire deflated. upon removal of the tire i notice that the spring had busted and was the cause of the punctured tire. i was very lucky that this happen in the driveway, then on the freeway i had my 1 year old daughter in the car at the time. i was told by some friends that ford had did some recalls on this issue on the taurus. after contacting the dealership they informed me that my car was not under the recall. after talking to the customer service number they provided me with i found out that the recall on earlier model ford taurus had the same problem. its an issue that needs to be addressed immediately before someone gets seriously injured. if the 1999-2001 ford taurus were recalled for the exact same issue, there is no reason why my 2002 ford taurus should not have been recalled. the repairs from this are going to total $1000. the car was towed to an independent mechanic and he is replacing both front struts and spring assemblies, front tires, mounts, and balancing the front end. *jb
02/03/200764725110/08/2002
 Tl*- the contact stated that she noticed that the driver side front tire was flat, and the coil spring was stuck in the tire of the 2002 ford taurus with 64725 failure mileage. the vehicle was taken to a mechanic, and they confirmed that the coil spring broke into pieces, and one piece ruptured the tire. the current mileage was 64728. *ak
01/01/19011
 2002 ford taurus customer wants info about springs breaking and puncturing tires**cc *jb
01/02/2007500103/18/2002
 On january 2, 2007, i was backing out of my apt parking space and my driver's side tire blew out after only backing out no more than one foot. my tire was less than one year old. i went to get a new tire as it could not be fixed. i went to put the new tire on when i realized the coil spring had been broken off and that was what punctured my tire. i could not put the new tire on because of the now broken coil spring. luckily i was able to drive my car with the spare on as the spare was not high enough to be punctured by the pointed edge of the broken spring. i am unemployed so i had to search for the cheapest ways to fix this. i found a new tire at belle for $68.90 and i got the spring and sway bar link replaced for $398.91. before getting my car fixed, i did some online research and discovered that there was a recall on ford taurus' between 1999-2001 for the coil springs. i also discovered that many people with 2002 taurus' were having the same problem with their coil springs. i am now very discouraged about the safety of my car. i certainly don't want to cause an accident that may cause injury to myself or someone else. if this were to happen on a freeway, my life would be in danger. i hope that the coil springs are recalled so that i can get the remaining coil springs replaced and then i could feel safer when i am driving. i wholeheartedly believe that the 2002's should be added to the list of taurus recalls. this happened as i was backing out of my parking spot not while i was driving. this indicates that it is a coil spring failure and no fault of my own. these coil springs are going to continue to fail and possibly endanger lives. i would greatly appreciate a response to this submission. thank you sincerely. robert schramek. *nm
08/08/200649890110/27/2004
 Tl*- the contact stated that while going into the garage, he noticed a flat tire on the 2002 ford taurus with 49890 mileage failure . the contact took the tire off to repair it and noticed the coil spring was broken. the vehicle had to be towed to be repaired. the tire was replaced. there was a recall on the 2000 and 2001 vehicles for the same coil spring reason. the current mileage was 61000. *ak. the consumer was requesting reimbursement, however his claim was denied, because there was no recall on the 2002 model. updated 03/07/07. *jb
01/30/20073
 A few days ago i got into my 2002 ford taurus and heard a twanging sound, not knowing what it was, i started the car, put it in reverse and my front drivers side tire went completely flat, what had happened is that the spring had broke, punctured my tire, and when i went in reverse, ripped a six inch hole in my tire. i had the car towed to the ford dealership for repair. the original estimate for this repair was $390.00. then yesterday, they called me to tell me that the back two springs were broken as well. this seems odd to me that three of four springs should all be broken at the same time, and pose a very serious safety hazard. if i had been driving down the highway and three springs had broke, i could be in very critical condition. the total of the repairs to replace all four springs came to about $550.00. plus the cost of the tire under warranty which was about 12 dollars for the service charge. *nm
01/19/20071
 Driving down neighborhood street at about 15 m.p.h when left side coil spring broke. had to be towed to repair shop for new coil spring and strut assembly.
01/05/2007110/27/2001
 2002 ford taurus with left coil spring broke. a recall was issued but not on the year the consumer owned.**nar**cc the ball joints were replaced because they were loose and worn. the wheel cylinders were replaced due to them leaking. *jb
01/27/2007111/26/2001
 My car was parked at the airport for one week while i traveled. when i returned the front driver side tire was flat. when we removed the tire to change it we saw a puncture on the inner side, followed by a circular gash. we noticed the suspension spring had broken and was projecting into the tire area. *nm
01/21/200763100107/03/2004
 2002 ford taurus, 63 thous miles. broken front passenger side coil spring. when it broke it cut up the tire witch was new less than two months ago. i had to have both front springs replaced, and buy a new tire. and pay for towing service. all out of pocket. *nm
01/24/200785000111/14/2002
 Left front coil spring snapped puncturing the tire. called ford and they said there was nothing they could do as there was no warranty or recall. i had checked on-line only to discover that the 1999-2001 taurus had been recalled for the very same problem. like many others i was fortunate that i was not traveling on the freeway. i had just come from work and it happened as i pulled down my driveway. will it take a death before ford extends it's recall to cover 2002 vehicles? i had my vehicle repaired by my local mechanic (not ford related) they replaced the part with a new product by martin. i decided i did not want them to repair my car with the same piece of crap part. *jb
01/07/200730000108/01/2002
 My wife owns a 2002 ford taurus sedan (4-door). the car has 30,000 mi. the car has had control arms and ball joints already replaced on it and this time (january 7, 2007), backing out of our garage, the right front coil spring snapped and seized the car from rolling. the spring broke in the way the the 99-01 taurus coil spring recall states. the spring pinned against the right front tire and had to be fixed in place as to not cause more damage to the vehicle. i did the work myself and replaced it with a napa front coil spring assembly because i don't trust the ford replacement part. i feel that a coil spring on a 2002 ford taurus with 30,000 mi should not fail and should not even come close to failing. it is quite obvious that the issue is more than just a 99-01 issue. even though this happend backing out of the garage (which is hard to believe in itself), i have worried that the other one could break on the street or highway and cause serious injury to my wife and baby.
01/03/200748000210/01/2001
 Tl *- the contact owns a 2002 ford taurus. while driving in reverse the coil spring broke and punctured the driver's side front tire. the failure speed was approximately 1-2 mph. the contact replaced the tire,but did not keep the punctured tire. the contact stated that the jack snapped as the vehicle was being lifted. the contact has had the vehicle repaired, and has the repair invoices. *ak updated 03/15/07. *jb
01/22/200726000109/11/2002
 Tl*- the contact stated that while backing his 2002 ford taurus out of his driveway the passenger side front tire went flat without any warning. in the process of changing the tire the contact noticed that a piece of the front coil spring was on the ground. the vehicle was not drivable, and had to be towed. *ak the consumer received full reimbursement. updated 03/19/07. *jb
01/23/200771000112/27/2005
 Front driver side coil spring on my 2002 ford taurus ses snapped while i was turning the wheel to back out of a parking space. took out my tire and strut. i was lucky that i was not on the hwy at the time!!! repair bill, $600.00!!! *nm
01/15/20071
 Left front spring snapped while traveling 70 mph. breakage caused strut to be bent. both spring and strut had to be replaced. *jb
01/14/200772743105/28/2002
 On my 2002 ford taurus the left front coil spring broke which in turn ruined the left front tire, luckily my wife was just starting the car when this happened or it could have been a lot worse. the cost of repairs is over $600.00. i called ford, which was pointless, they are not covering 2002 model years. the ford rep stated that they have my compliant on file and if there ever is a recall to keep my receipts and i would be reimbursed. in my 30 plus years of driving i have never had a coil spring break and through my research this is the exact same problem that was recalled on all 1999 thru 2001 model year taurus. what does it take for nhtsa to see that this issue still exists and ford needs to handle these. hopefully my tax dollars are not going to waste and nhtsa will force ford to step to the plate and handle these before someone really gets injured. *jb
01/05/200757888106/29/2003
 My 2002 ford taurus had its front driver side coil spring break and slice the front tire open. this resulted in $1200 in damage (coil springs, struts, front linkage, and tire). *nm
01/05/2007580000
 Tl* -the contact stated that on january 5, 2006, the front spring broke on the vehicle's driver side and sliced through the tire. the vehicle was parked when she noticed the flat tire. there were no warnings nor did the contact feel anything unusual when driving the vehicle the day before. the contact has had the vehicle repaired but stated that they replaced it with the same type of spring. the contact stated her concern is that it will break again. the vehicle is a 2002 ford taurus and had approximately 58,000 at the time of the failure. the contact has the tire and the front spring available. the contact did not know engine size or number of cylinders.
01/07/200749675106/08/2004
 Front left coil spring exploded into numerous pieces at approximately 15 mph after leaving a stop light. no tire damage, will contact the local ford dealer regarding repairs, at my expense i'm sure. this could have been really dangerous since my wife normally drives the car with our two children. shame on ford for not extending the previous recall to the 2002 model. *jb
01/05/200757938110/27/2001
 On 1/5/07, the front left coil spring on my 2002 ford taurus (purchased on 10/27/01) broke rupturing the tire. the vehicle was towed to a local ford dealership to be repaired at my expense. i was informed that although the coil springs have been recalled on 1999-2001 models, my vehicle is not covered under the recall since it a 2002 model. i called the 800 number for ford only to once again be told that there are no current warranties or recalls to cover my expense, but to hold on to the receipt in case the recall is extended to cover my vehicle. how many people need to report failure in order for the recall to be expanded? in doing research it appears that the coil springs on the 2002 models are just as faulty as the 1999-2001 models. *jb
01/05/20071035001
 2002 ford taurus left side spring coil broke in pieces and broke control arm. *nm
12/26/20061120001
 Tl* - the contact stated the left front coil spring ruptured while traveling in reverse at 2-3 mph. the contact heard a noise and discovered the left front tire was flat. the spring went through the firewall. the vehicle was towed to a dealer, who replaced both front springs. *ak
12/07/200650648112/06/2004
 Tl* - the contact was driving when front passenger side coil spring failed. the contact stated that he had just come to a stop under dry conditions when the failure happened. the contact found out that the failure was due to the coil spring corroding from the inside out. *ak updated 01/31/07. *jb
12/24/200631000111/15/2002
 Ford 2002 taurus wagon. front coil spring broke while at low speed in parking lot. the spring punctured the inside wall of tire causing a blowout of the tire. lucky i wasn't at speed or a possible bad accident could have happened. the part is not under the recall for the 2001 ford taurus even though it is the same part number according to the ford dealer. this is a safety issue and must be addressed by the nhtsa and ford. *nm
12/24/200647000103/26/2005
 Pulling out of driveway, heard noise and car would not back out. husband checked tire and it was flat. next day, he removed flat tire (tire was brand new!) and noticed that front driver's side coil spring was fractured and the sharp part slashed the new tire. car towed to ford dealership and after inspector looked at it, they fixed it for just the cost of the alignment and new tire. which they say was not covered under my extended warranty. i ended up paying $260.00. i hope there is a recall because this is a very dangerous thing that could have happened and it's not our fault that they parts are defective so why should we have to pay anything at all!! *jb
12/21/200699985109/15/2002
 As i was backing up the front drivers side coil spring broke, puncturing the tire. it is the same issue that was previously covered under another recall that covered model years 1999-2001. as a result of the situation, i incurred expense to replace the coil springs, struts and upper mounts; plus replacing the tire that was damaged. i would like to find out if this has occurred to other owners especially with a previous recall under the same situation. *jb
05/15/200440000210/01/2002
 Both front coil springs broke while driving within 5 minutes of each other. driving 55 mph. replaced ford dealership $269.00. *nm
12/10/20061
 The front right side coil spring broke while backing out the driveway on my 2002 ford taurus se. this was not on the ford recall program although it was exactly the same problem as what occurs on the vehicles within the recall. both front springs had to be replaced along with the struts, shocks, and link pins. *nm
12/12/200672588204/01/2004
 Backed out of garage and both rear springs broke. no tire puncture so drove to dealer. springs not covered under recall. had both front springs replaced because they broke in may. dealer replacing springs at my cost. *jb
11/09/20061
 Front suspension spring failure / tire explosion. *jb
05/31/200666594101/11/2006
 I have a 2002 taurus with the coil spring problem. the owner before had the front springs replaced, yet i also had the rear end ones snap! not only did it snap but it also bent the struts on the rear end. they had a safety recall on the 1998-2001 and in 2003 they came out with stronger springs...but what about the 2002 taurus? i have been calling them for a week now and they will not stand behind their cars. i have googled it and pulled hundreds of postings with people having this happen. i think its wrong that they are not standing behind the cars. i hope you can help the taurus owners with this before this kills someone. *jb
12/05/2006102/08/2005
 Suspension:front:springs:coil springs passenger side front coil spring failed. (same as 1999-2001 complaint file no.: nhtsa recall # 04v332000 ) very dangerous!! there is no recall on the 2002 taurus yet, i got an estimate, and it estimates a minimum of $600 and they recommended i replaced the left one too for safety!*jb
11/10/200651000108/18/2003
 Purchased a 2002 used ford taurus vehicle with 21,000 miles from my local ford dealership in 2003. vehicle now has 51,000 miles. spring broke last week in front left wheel, blowing out tire. no accident, but had to have car towed. mechanic also found second broken spring in rear of vehicle. contacted local ford garage, found that there had been recall for same problems, model years 1999 to 2001. my car not included in the recall. have e-mailed ford customer service three times, with no resolve to my problem. have repair bill for new tire, towing and four spring replacements. have all four springs removed from my car. from you website, have the recall information which identifies the exact same problem my car had, just wrong model year. recall extends warranty on these springs to 150,000 miles and offered replacements. i am looking for reimbursement of my vehicle repairs. i feel there is no legitimate reason why two springs should break on a vehicle with no abuse or in no accidents. this problem could have resulted in serious injury or even fatality to my family. *jb
05/22/2006108/03/2002
 Broken front coil spring. *jb
11/07/200684981109/20/2006
 Dt*: the contact stated when the vehicle was placed into reverse, a clicking noise was heard. the vehicle was exited and the front left tire was found to be flat, because the front coil spring had fractured and punctured the tire. the service dealer was notified but not the manufacturer.
10/22/200699400210/21/2001
 I own a 2002 ford taurus and have already had the right rear coil spring replaced because it broke. today while sitting in my driveway the left front coil spring broke. i will now have to have this replaced also. *nm
10/10/2006710002
 Front and rear coil springs, 2002 taurus. one broke in april, 2006, slashing the left front tire. discovered that right rear was broken today during routine maintenance. *nm
09/17/200641592112/01/2001
 Dt*: the contact stated while attempting to back out of the driveway, there was a loud popping noise coming from the front followed by the vehicle dropping down to the ground on the left side without warning. upon initial inspection, the contact determined the left front tire was blown. further inspection revealed the left front coil spring had fractured and punctured the tire. the vehicle was towed to the dealer to await repair. there was a nhtsa recall, # 04v332000, regarding suspension:front:springs:coil springs. the vehicle was not included in the recall due to the vin. the manufacturer was notified.
09/15/200662000109/25/2002
 Dt*: the contact stated while the vehicle was parked in the garage the front driver side coil spring fractured and punctured the tire. the vehicle was towed to the dealer and both front coil springs were replaced. there was a nhtsa recall, # 04v332000, regarding the front coil springs. the vehicle was not included in the recall due to the vin. updated 02/06/07. *jb
09/14/200662500110/30/2003
 Dt*: the contact stated while backing out of a driveway at 10 mph on dry flat road conditions, a noise was heard which sounded as if the vehicle ran something over. upon inspection, the front passenger side tire was flat. the flat tire was replaced with a spare tire, and the vehicle was driven to a gas station for further inspection. a replacement tire was purchased. when the independent mechanic attempted to replace the spare, the front passenger coil springs were observed to be fractured. the mechanic replaced the struts and springs. the contact expressed that there were similar problems with earlier models of this make and model . there was a nhtsa recall #04v332000 regarding the suspension: front: springs: coil springs. the vehicle was not included in the recall due to the vin. updated 10/25/2006 - *nm
09/12/200677141108/01/2005
 Dt*: the contact stated while traveling 15 mph, the front passenger side tire went flat. the contact attempted to replace the tire with the spare, but noticed the coil spring had fractured. the vehicle was towed to an independent repair shop, where the tire and coil spring was replaced. updated 10/18/2006 - the other front coil spring and tire were replaced for safety reasons. the consumer still has the faulty coil spring in his possession. *nm
08/25/20061
 2002 ford taurus front coil spring fractured causing damage to the tire. *kb *jb
08/30/200675000111/03/2001
 Dt*: the contact stated while pulling out of a lot, the vehicle was placed in reverse and there was a loud grinding noise. upon exiting the vehicle, the left front tire was flat. while changing the tire, there was a spring observed to be stuck in the left front tire. the vehicle was towed to a dealership where it was determined the front coil springs had fractured. there was an nhtsa recall, # 04v332000, regarding the suspension: front: springs: coil springs. the vehicle was not included in the recall due to the vin.
07/20/200668000106/16/2002
 Right from spring broke on my 2002 taurus wagon. i only moved it a few feet and the spring broke an punctured the tire. if this happened on the open highway i could not comprehend the results. *jb
07/02/200633000110/15/2001
 Dt*: the contact stated that the vehicle was parked in the driveway when a loud noise was heard. upon inspection of the vehicle, there was air observed coming out of the left front tire. the front suspension coil spring had fractured and had pushed the tire off the bead, knocking it out of the rim, and puncturing a 2 inch hole into the tire. the dealer was notified, who advised the contact to get the code parts.
07/16/20061
 I backed the car out of the garage in the morning and left it in the driveway the entire day. around 9:30 pm i proceeded to move the car back into the garage. i moved no more than three feet when the passenger side front tire ruptured. aaa came to change the tire but was unable to remove it as the front coil spring was embedded in the side wall of the tire. the side wall was sliced about 10 inches in length. the car was towed to the ford dealership the next day. the service center at the dealership informed me that the coil spring had broken and that the car was not covered by an earlier recall for the same problem. both front coil springs and passenger side front tire will be replaced. *jb
06/14/2006120385205/28/2003
 While exiting the driveway, front driver side tire went flat accompanied by a loud noise. the vehicle was moved to an independent repair shop (via flatbed truck) that found the coil spring & strut for that location & the right rear coil spring had fractured. the broken front spring ripped through the sidewall of the tire. both springs were replaced, along with the strut & tire. there is a nhtsa recall, #04v332000 regarding the front springs; however this vehicle isn't included in the recall due to it's vin. *nm
06/25/2006853901
 Sunday morning, june 25, 2006 i found my 2002 ford taurus in my garage leaning to the left front drivers side. upon close inspection i found that the left front coil spring had snapped and punctured the left front tire. since i work on sunday i was forced to try and find some place to fix the car. the only place i could find within reasonable towing distance could not repair the car until the next day necessitating me getting a rental car to go to work. the cost of the tow, rental car and repair (which consisted of replacing both springs, struts, damaged tire and front end alignment approached $800. ford has a recall on the 1999 to 2001 ford taurus for this exact problem. i have seen numerous reports of people with the 2002 model having the exact same problem as i have had but ford's recall only covers up to model year 2001.*jb
07/01/200660000107/28/2005
 Fractured coil spring on 2002 ford taurus, resulting in punctured tire and costly repairs not covered under recall. this is a common and dangerous problem in the ford taurus and should be subject of a recall immediately. ford recalled earlier model years but refuses to extend the recall to 2002 and beyond. *nm
07/01/200650300101/20/2003
 Failure of left front spring, resulting in puncture of tire on a 2002 ford taurus, purchased in pennsylvania. i have noted that there has been a recall of the 1999, 2000 and 2001 ford taurus models for exactly the same front spring failure on cars sold in northern states (including pennsylvania). *nm
11/29/2005620001
 Dt*: the contact stated while the vehicle was in reverse the front driver side coil spring fractured, puncturing the tire. the vehicle was towed to the dealer where both front coil springs were replaced.
06/16/2006120000104/02/2004
 Dt*: the contact stated while pulling out of the driveway, the front driver side tire went flat. the vehicle was towed to an independent repair shop that determined the coil spring in that location and the rear passenger spring had fractured. both coil springs were replaced. there is a nhtsa recall, # 04v332000, regarding the front coil springs; however, it is not included in the recall due to the vin.
05/30/200695054109/01/2005
 Driving along a smooth road when the right front coil spring broke. stabilizer arm broken, cv boot required replacement. this is a 2002 taurus with 95 k. on calling ford, was informed that recall only covered up to 2001, but customer reps could not explain why the recall ended when the problem obviously has not been rectified. *jb
06/06/2006110/17/2001
 Front coil spring on my 2002 ford taurus broke, and flatten the front tire. this happen on tues. june 6, 2006, at 6:45 a.m. i was backing out of my driveway. at this point my front end in on the driveway, while the rest of the car was in the street. it was my turn to drive the 5 person carpool, so fortunately this happened when it did, and not while i was on the thruway driving four people. *jb
05/29/2006768003
 2002 ford taurus with 76,000 miles coil and strut broke and punctured large whole in front driver side wheel. pulling foward at low speed and then backing out of driveway when failure occurred. failure corrected by replacing both front coils and springs, two new front tires, alignment and labor totaling $800. 1998-2001 models had a recall to place a shield on springs which they know break and cause flat tires. my vehicle was not under recall but had it had the shield, i would not have had to replace my front tires. *jb
04/26/200677886111/22/2002
 Driving down a residential street - going 35 mph - smooth pavement and boom - my front end surges forward and left - i'm thinking i blew a tire but instead, had the car towed and the coil spring broke - on a 4 year car ! - this is defective ! left front coil spring broke, damaging the stabilizer and tearing the cv boot cover: $800+ repair. if this would of happened at 70 mph ! - scary !
05/15/200681000101/02/2004
 Dt*: the contact stated the front coil springs fractured. the front passenger side of the vehicle collapsed and there was a very loud rubbing sound heard coming from the passenger side tire. there is an nhtsa recall, # 04v332000, regarding the suspension: front: springs: coil springs. the vin was not included in the recall.
04/25/200644000103/01/2002
 Dt*: the contact stated while leaving a parking lot at 2 mph, a loud bang was heard and the front end of the vehicle sunk to the ground. the vehicle was towed to the dealership where the front driver side coil spring was replaced. there was a nhtsa recall, # 04v332000, regarding the front coil springs; however, it was not included in the recall due to the vin. updated 05/30/06 *tt.
03/13/20061
 While my wife was driving home from work, the driver's side front coil spring snapped, causing the puncture and blowout of the front driver's side tire. i had the unit repaired at my local repair shop, where i learned of recalls for the same problem for 2000 and 2001 models of my car. further research determined that there was no no recall issued for my vehicle, based on vin #, although the date of manufacture was jan 2002. the recalls issued in the past were only for northern states, which would apply to me here in ny. the dealer reimbursed me for the cost of one coil spring replacement, which i used to replace the passenger's side unit, but would not reimburse for the cost of the tire. it would seem that the issue ford was having on their 2000 and 2002 models is still prevalent on at least the early year 2002's. i am still in possession of the broken part. *nm
04/06/200647080112/11/2001
 The left front coil spring on the consumer's 2002 ford taurus fractured and ruptured the left front tire. *nm *jb
04/17/200639921110/08/2005
 Drivers side coil spring failed puncturing the drivers side tire side wall. fracture point of the spring has oxidation approximately 60% through. it appears to have been cracked for awhile. luckily this happened while still in the driveway and slow moving. there were no accidents or off-road travel prior to the break that we are aware of, however we did purchase the vehicle used. the drivers side tire is totally unusable. the tire was gouged and ripped along the sidewall since the car was moving at the time and will need replacement. i will be contacting the dealer as soon as they open this morning. *jb
04/07/200656450107/12/2002
 After coming home from running errands, my wife noticed the tire was flat. i came home from work to change it, found that the front passenger coil had snapped, puncturing a hole in the tire. this is the second complaint about spring coils and this car in less than two months. *nm
04/05/2006470001
 Dt*: the contact stated while driving 5mph, the front passenger coil spring fractured. as this occurred, the tire was sliced. the spare tire was placed on the vehicle and was driven to a local repair shop. the mechanic determined the coil spring fractured and the other front coil spring was extremely worn. the mechanic replaced both coil springs on the vehicle.
04/08/200655100204/09/2003
 While driving on the highway my 2002 ford taurus wagon front coil spring(s) broke, puncturing tire(s) and caused a blowout. *jb
02/21/20061
 2002 taurus front left coil spring rusted and broke puncturing the tire. *ts at the time of repair the technician noticed that the front right coil spring had also rusted in the exact same place. a recall was issued for the 1999-2001 ford taurus but not the 2002 model. the consumer feels that the scope of the recall needs to be extended. the consumer has the broken coil spring in her possession. *nm
03/01/200656000108/01/2002
 Consumer 2002 ford taurus left front spring broke with 56,000 miles on it. *ts when the spring broke it split the left front tire. this happened at a low speed. *nm
03/27/2006103500107/17/2002
 Driving on the street from my house when i heard a loud metal on metal sound and smelled burning rubber. i then pulled over to side of the road and proceeded to look at the tires and underneath the car. i could not tell what was wrong, but my son was able to see that the front suspension had given way on the drivers side. i then had the car towed to my repair shop and it turned out that the front coil spring had snapped causing the front of the car to drop, resulting in a broken sway bar link and a severely damaged tire. the owner of the repair shop contacted the local ford dealership who stated that the recall did not include model year 2002. when i picked up the car the technician/owner of my repair shop informed me of the recall that ford has for model years 1999-2001, and even though my car is a 2002, to file a complaint with ford for parts/labor reimbursement and nhtsa for investigation due to an increase in 2002 cars experiencing the same failure as the recall no:nhtsa campaign id number: 04v332000. *jb
03/03/200650000112/30/2001
 While driving the vehicle, the right front coil spring broke and punctured the right front tire causing the tire to blow out. same thing happened with the left front coil spring and tire 2 months ago. 8jb
02/11/200642338110/19/2001
 Dt*: the contact stated while driving 5 mph the front driver side tire blew out. the contact attempted to replace the tire with the spare. the front coil spring was embedded in the tire and would not come loose. the vehicle was towed to the dealership, where the front coil spring and tire were replaced. there is a nhtsa recall, # 04v332000, regarding the front coil springs. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. while driving in 65 mph freeway traffic front driver's tire blew out due to coil spring failure. contact insisted ford refused to fix problem, and requested reimbursement for extraordinary repairs. *ak
03/07/200675000103/06/2004
 Dt*: the contact stated the left front coil spring broke, while the vehicle was parked, causing the left front tire to go flat. the contact is planning to have the vehicle towed to a local dealership for repair.
02/17/20061
 I own a 2002 ford taurus that i have been happy with until yesterday. the front spring broke and punctured my tire. when i brought it in for repairs i was informed that the back spring was cracking as well and numerous repairs were needed. the total of all the repairs needed was $2400. after looking into this i found that there have been recalls issued on prior years models. i have also found that many owners have had this same problem with their 2002 taurus'. obviously sufficient changes have not been made on the 2002 models to prevent this problem, but yet there is no recall on this model. i hate to think about what would have happened had i been on the express way where i do most of my driving. *jb
02/06/200671233108/24/2002
 Dt*: the contact stated while pulling out of the garage a rubbing and scrapping noise was heard. it was determined by the dealer to be a front coil spring fracture on the left side. the dealer replaced both front coil springs and discovered the right rear was fractured as well. the vehicle was driven to an independent repair shop where both rear coil springs were replaced.
11/30/2005440004
 Rear spring broke on ford taurus 02 at 44,000 in 7/04. vehicle was in for recall for something else and was told it was broke. in 11/05 front spring broke and slashed front drivers side tire as i was backing out of driveway. i was fortunate because i would have been on the expressway going 65 mph, 5 minutes later. no recalls on this year, however, many other years have been recalled up to 01 for the same faulty coil springs. we can't get ford or dealership to reimburse us for the damage and costs we have incurred. we have spent over $500 on just the springs and labor alone, not to mention the replacement costs of the snow tire that was on the vehicle that got slashed. it is a constant joke around our area with all the mechanics, one even has a coil spring hanging on his wall to demonstrate the malfunction of fords parts. the service stations have had constant calls for towing of 02 taurus. there has been a recall for previous years. ford has not changed these faulty parts and should be required to pay the consumer back. there needs to be a recall for 02's and every other year they have used these faulty springs. a death should not occur to make them see the error of their ways. please help pursue this matter for us. *jb
01/19/200664300111/09/2001
 My family and i were on our way out to dinner when we heard a loud sound coming from the right front side of the car with a whoosh that followed. when we got out of the car to examine what the sounds were we noticed that our coil spring broke and went through our front passenger tire on our 2002 ford taurus. when we contacted the dealership they told us that there was a recall on 1999-2001 fords for the same problem. they continued to say that our vehicle was a 2002 model and that it was not covered under the recall we explained to them that our car was manufactured in october of 2001 and sold to us in november of 2001 as a 2002 model year but the parts were still 2001. we are lucky because we were just pulling out of our driveway and not on the road. fords needs to include there 2002 vehicles in this recall. *nm
01/20/20064800010008/01/2002
 Dt*: the consumer stated the windshield makes a popping noise when cold. there is a nhtsa recall, # 03v087000, regarding the windshield. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. also, while pulling out of a parking lot, a loud pop was heard. upon inspection, the front passenger tire was flat. the spare tire was put on and the vehicle was taken to the dealership. the dealership determined the passenger side coil spring broke causing the tire to go flat. both front coil springs were replaced. *jb
01/16/200682143108/31/2004
 My sister's 2002 ford taurus broke its left front coil spring as she left the driveway. the coil spring snapped, sliced the tire (all the way around), and broke the sway bar link. the coil spring, struts, and sway bar link were replaced on the left and the right side. a new tire was installed. the total repair bill came to $722.49. the springs cost $85.84, sway bar links cost 76.96, and the tire cost $106.00. there was very little rust on the coil springs. the car had 82k on the odometer. ford should have recalled all the taurus's, not just the '99-'01's. if someone was on a highway when this happened, the consequences would be severe. the car may swerve, hit a guardrail, or even hit another car. *nm
12/01/2005470002
 2002 ford taurus front right side spring broke. *ts ***no answer required*** the windshield had to be re-sealed due to water leaking inside the vehicle. the motor assembly had to be replaced for the heater. the consumer discovered there was a recall for the coil springs as well as the windshield problem that she was experiencing. the consumer felt she should not have been charged for the problems that she was experiencing because of the recalls. *jb
12/31/200528867111/24/2001
 Dt*: the contact stated a flat tire was discovered on the driver's side of the vehicle after entering the garage. upon further inspection the contact found the front coil spring broke, causing a puncture in the tire. there was no warning prior to the failure. the vehicle was towed to a local dealership, where the tire and coil spring were replaced. the vehicle operated normally after the replacement parts were installed. the contact discovered nhtsa recall campaign 04v332000 concerning the front coil spring. however, this vehicle was not included in the recall due to the year of manufacturing. *ak updated 2/7/2006 - *nm
01/03/200685000110/01/2004
 Took 2002 ford taurus to kan rock tire dealer to have drivers' side tire replaced after having had a flat while my son was backing out of my driveway. tire dealer stated that the cause of the flat tire was that the drivers side coil spring had fractured and punctured the tire, thus ruining it. tire dealer would not replace tire until coil spring had been replaced. took to local mechanic to have damage assessed and repaired. i called ford and they told me that there were not any open recalls on this vehicle even though ford had recalled '99-'01 model year vehicles ( #04v332000) for the exact same problem. i guess it is going to take a serious injury to get ford to address this problem for the later model years. *jb
12/31/2005140120108/17/2005
 Dt*: the contact stated while approaching an intersection at low speed the left front coil spring broke, shearing off the sway bar link. the inside of the fender was rubbing the tire. therefore, the vehicle was towed. this occurred on normal road conditions and under normal driving. the manufacturer and the dealership were contacted, and stated there were no recalls on the vehicle. *ak updated 02/07/06. *jb
01/02/200648000112/30/2001
 Dt*: the contact stated while pulling into the driveway the front driver's side tire blew out. the tire was removed, and it was determined the coil spring broke, which may have caused the failure. *ak updated 02/24/06. *jb
12/28/200544552109/26/2005
 I was pulling out of my driveway when i heard a loud pop. upon inspection, it was determined that the coil spring had broken. the car had to be towed to a service station to be repaired. *nm
12/23/2005109/30/2001
 My 17 year old daughter was driving home after christmas shopping on december 23. good road, no bumps, nothing in the road. she was stopping for a red light, going about 25 mph when there was a loud boom. because she was slowing for the light, she was able to maintain control and to pull into a mini-mart. the right front spring broke and punctured a brand new tire (3 weeks old). i had it towed to our mechanic. in the meantime, i checked online and i'm seeing that 1999-2001 taurus have the same problem and they are being taken care of with a recall. i placed a call to ford and to 2 local dealers and was told that there was no recall on the 2002 and i would have to pay for repairing this defective product. this vehicle is used by my 20 year old daughter who came home from college for christmas break. if this had happened on the thruway at 65 mph, i hate to think what could have happened. this is beyond dangerous - does it take a fatality to get someone's attention? *nm
12/12/2005108/01/2002
 Dt: contact stated while driving out of the driveway the front coil spring on the driver side broke. this caused a puncture in the tire. he contacted the dealership , and they claimed there was no recall. the vehicle was taken to a local mechanic and is currently being repaired. *ak updated 05/22/06. *jb
12/03/2005620001
 Dt: the contact stated while driving the spring in driver's side front broke. the vehicle has not been inspected. *ak updated 2/24/2006 - the consumer's vehicle was not included in recall 04v332000 due to vin. *nm
11/25/200575570105/01/2003
 Good morning. i was driving at approximately 55 mph on a normal highway and heard a loud clunk sound. i was driving a 2002 ford taurus ses 4 door sedan. i temporarily lost control of my car and pulled over. the car was towed to courtesy ford in syracuse ny. 99% of my service is completed here. the service order states found left front spring snapped and also broke strut bearing and rubbed against left front tire and rim. also ripped c.v. boot l / replaced both front springs, bearings, struts. the service representative advised me their was a recall on 1999/00/01 ford taurus for spring failures such as this. (i have read here of your investigation on 2000/2001 models of the ford taurus) the service representative advised he was sure this would be expanded to the 2002 model year and to hold onto my receipt. so i am filing this complaint to possibly help in the cause of including the 2002 model year also. thank you for allowing me to file this complaint. *jb
10/14/200542132102/25/2005
 Dt: the contact stated that the right front coil spring broke while driving at 30 mph almost ripping the entire circumference of the inside of the tire. the car went down on the right side. the car was towed to a garage. the coil spring has been repaired at this time. she has been in contact with ford and they told her that there was no recall for the coil spring. *ak updated 1/4/2006 - *nm updated 02/08/06*jb
08/22/2005205/01/2005
 Dt: the coil spring on passenger's side broke . this happened on august 22, 2005. saw recalls online but it did not include this vehicle due to vin. the recalls were on the coil spring and the acceleration. the vehicle surged forward. if at stop sign with foot on the brake it still tried to surge forward. this happened frequently. *ak
06/01/200558000105/01/2002
 Dt: contact stated there recall 04v332000 was issued for model years 1999-2001, contact's vehicle was a 2002, but it was manufactured in july 2001, based on the vin this vehicle did not fall under this recall campaign. the left front coil springs fracture, causing the front left tire to rupture. the tire did not puncture until the vehicle was parked in the driveway. contact's wife was driving the vehicle on a bumpy highway where construction was going on. she did not recognize any strange noises from the vehicle. the end of the spring was sticking through the tire, and there was a groove on the inside sidewall of the tire. this was where the end of the spring punctured through the tire. *ak
07/15/200512000011/09/2004
 The front driver side coil spring broke in half during normal driving conditions, and punctured my tire. as i've called around, i have heard multiple reports from auto repair technicians that this happens all of the time. a quick search of internet articles seems to substantiate their claim. had this occurred while driving at normal speeds (i was turning into a driveway) the sudden puncture could have easily resulted a fatal crash.
05/02/200543222110/09/2004
 Contact states: there is a recall on some of the 2002 model ford taurus on what happened to contacts coil spring broke and tire ruptured yesterday. vehicle has not yet been rerpaired. contact feels this vehicle should be covered under previous recall.*ak
02/04/200558000111/01/2002
 While driving at a low rate of speed, i heard a loud pop followed by the blowout of the front tire. the front coil spring had broken and punctured the tire. the car came to an immediate stop. both front coil springs, front shocks, links and a new tire were all replaced. *jb
01/03/20051
 Nhtsa recall 04v332000; ford issued a front coil springs recall. this vehicle was not included in the recall, but had the tire ruptured and almost coming off. consumer was informed by dealer that the coil springs caused the problem.*ak
12/30/200471000103/10/2003
 Was driving down the road and all of a sudden i heard a loud pop and my car started shaking really bad and started making a really loud clanking noise. i almost put my car into a tree when this happened. apparently the front driver side strut spring broke and in the process the spring broke the strut stabilizer and got tangled in the axle and broke the rubber boot on the axle. *jb
09/08/20042
 Front driver's side coil spring sheared off onto the tire, causing the tire to go flat. consumer pulled over, and had vehicle towed to dealer for inspection. mechanic determined that the coil spring and tire needed to be replaced. *ak
09/08/200447000111/15/2002
 I have 2002 ford taurus, the driver side front spring on the strut broke and went through the inner side of the tire. i just pulled into a parking lot after getting off the expressway, when the front spring broke in half and went through the driverside tire. the parts that had to be replaced were both springs and driver side tire. 1999 through 2001 ford taurus have a recall for this same problem. i was told by the dealer that the parts are indenical to the parts on the 2002 taurus, but the 2002 are not on the recall. i told the dealer to make sure to save me the parts. i believe that if ford's doesn't recall these cars, that many people will die because of it. i was lucky i was stopped when it broke. thank you, gary. *ak
05/18/200449543112/03/2003
 My 2002 ford taurus front driver side coil spring broke and punctured my front driver side tire. i just returned from a short trip and heard a loud bang after the car had been sitting for 10-15 minutes. the result was a deflated front tire and i could see the sharp point of the spring had punctured the tire. i contacted ford customer service who advised they would not cover the repair because the vehicle was outside of warranty. had to replace both coil springs (they only come in sets of two), struts, and sway bar links, and one tire at cost of $631.80. old parts are available and in my possession. i heard there was a recall on '99-2001 models but feel my 2002 model matches the exact description of the recall just announced for this problem.*ak
04/17/20041
 My tauraus experienced a strut coil failure which resulted in the cutting the inside wall of the right front tire. both struts had to be replaced as well as the tire. if this had happened the highway it wuld have been extremely dangerous.*ak
SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY
03/17/200793991110/30/2004
 The passenger side front spring on my ford taurus snapped in half shoving the remaining spring into my tire. the car was sitting in the garage when it happened.*ak
SUSPENSION - FRONT - STABILIZER BAR
02/03/2010140000
 Tl*the contact owns a 2002 ford taurus. the contact stated that while driving between 10-15 mph the front coil spring fractured and punctured the front drivers side tire. the tire and spring combination also fractured the stabilizer bar link and punctured the axle boot. the contact did not take the vehicle to a dealer but made the necessary repairs himself. the manufacturer was contacted but would provide any assistance. the failure mileage was 140,000.
03/08/201083440
 Tl* the contact owns a 2002 ford taurus. the contact stated that when he attempted to drive in reverse, he noticed that the front left wheel was dragging and the tire was flat. he removed the tire and observed that the front coil spring was fractured and punctured the tire. the coil spring and stabilizer were replaced by the contact. the manufacturer stated that because there were no recalls on his vehicle, they could not offer any assistance. the current mileage was approximately 83,500 and the approximate failure mileage was 83,440.
04/11/200844483
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at an unknown speed, the contact felt a bump and heard a popping noise when she turned the steering wheel. she discovered that the front driver side tire was flat. she replaced the tire with the spare and went to the tire store. she was informed that the spring strut failed. the vehicle was taken to an auto garage and the spring strut and stabilizer bar were replaced at the cost of $300. the manufacturer added the contact's name to the recall waiting list, but they would be unable to assist. the recall number was unknown. the failure mileage was 44,483.
02/27/200679048401/31/2002
 1. drove car approximately 35 miles. parked the car for several hours. upon returning to the vehicle, the front drivers side wheel well was touching the tire making the vehicle immovable. the vehicle was transported to the dealership for problem determination and repair. 2. the dealer determined there were 2 broken coil springs (drivers side front and rear), a failed strut (drivers side), a broken sway bar link, and a missing axle boot clamp. 3. 1 strut replaced, 2 front springs replaced, 2 rear springs replaced, sway bar link replaced, axel boot clamp installed, front end aligned. *tr
01/25/2006100473107/08/2002
 2002 ford taurus left front coil snapped, wrapped around the strut assembly, broke the sway bar link and punctured the left front tire getting embedded in the tire so as to make the wheel immovable. fortunately the car was stopped at the time, however, a moment later and i'm certain someone (my husband) would have been seriously injured or perhaps several people might have been injured or even killed. he couldn't free the tire from the coil and had to call for a tow. it couldn't be towed; so they sent for a flat bed to transport it to the repair shop. i went to the ford dealership with the busted parts after we had everything replace both right and left coils and strut assemblies and sway bar links and left front tire. i was told by the dealership that there was a similar problem with the 1999, 2000, and 2001 ; that there had been a recall. i was told that they put a protective shield on the vehicles which prevented the coil from puncturing the tire. however, the recall did not extend to the 2002 taurus. perhaps ford motors should rethink this matter and consider putting a shield on the 2002's also. don't wait for someone to be injured or killed before taking steps to correct this problem. i retained the old parts, i have taken pictures of them and will be sending the coil and sway bar link to ford motors. i will keep the struts and tire in the event they would like to inspect them. however they are heavy and bulky and will be rather difficult to send, but i will send them upon ford's request. *tr
04/29/20071
 I entered the vehicle (2002 ford taurus), turned the ignition, put it into reverse, moved back approximately 6 inches, and heard a loud popping sound. i realized the front driver side tire had blown out. after calling a tow truck to take the tire off (lug nuts were screwed on much too tight to be taken off by hand), he immediately determined the cause of the flat tire as he removed part of the broken coil spring by hand. it was towed to the local ford dealership where the estimated cost to repair the damaged spring and stabilizer link was $335.
03/31/200761435306/16/2005
 My wife started to back out of the driveway in the 2002 ford taurus and heard a bang followed by hissing. she saw the flat tire and called her brother to come help since i was out of town ,and after he jacked the car up they saw the spring had broken and punctured the driver's side front tire. the spring was sticking far enough out that we could not put a new tire on, so we put the doughnut spare tire on and called a tow truck. the car was towed to a ford dealer ,where they replaced the two front springs, two front stabilizer links, and a new tire. total cost was $843.83. *ak
SUSPENSION - REAR
07/09/2011120000
 Tl- the contact owns a 2002 ford taurus. the vehicle was taken for routine maintenance when the contact was advised that the rear coil springs were fractured and needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 120,000. kmj
06/27/201170000
 Noticed grinding/rubbing noise while driving; noise varied with speed, turning and braking. observed rubber residue in left rear wheel, on wheel well. removed wheel, discovered coil spring rusted and dislodged from lower support and was shaving the tire. loss of tread observed. coil spring was subsequently cut to remove impacting area and will be replaced. no injuries. ford has issued a recall on similar models in similar years for the front coil spring; internet reports indicate that the problem may not be limited to the parts already recalled by ford. the recall may need to be expanded to cover the rear springs as well. upon replacement, will keep broken part and request servicer to submit information to nhtsa as well.
03/01/2011138000
 I have a 2002 ford taurus with several cracks in the right rear coil spring. i noticed that this is not an isolated situation based on reports from other owners.
02/08/201068888
 2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediatly cut entire inside diameter of car tire. car immediatly pulled hard to the right and was not driveable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford tarus.
03/01/2011138000
 I have a 2002 ford taurus with several cracks in the right rear coil spring. i noticed that this is not an isolated situation based on reports from other owners.
02/08/201068888
 2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediatly cut entire inside diameter of car tire. car immediatly pulled hard to the right and was not driveable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford tarus.
03/01/2011138000
 I have a 2002 ford taurus with several cracks in the right rear coil spring. i noticed that this is not an isolated situation based on reports from other owners.
02/08/201068888
 2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediatly cut entire inside diameter of car tire. car immediatly pulled hard to the right and was not driveable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford tarus.
03/01/2011138000
 I have a 2002 ford taurus with several cracks in the right rear coil spring. i noticed that this is not an isolated situation based on reports from other owners.
02/08/201068888
 2002 ford taurus sel: driving at 40 mph, passenger's side spring broke and immediatly cut entire inside diameter of car tire. car immediatly pulled hard to the right and was not driveable. car was damaged as well as lawn that car swerved onto. had to have spring and tire replaced, replaced driver side as well. cost was over $550. 6 months later at inspection rear spring was broken and had another $450 expense. online search shows this is a common complaint and re-call should be extended to 2002 ford tarus.
03/20/2011161261
 I have a 2002 ford taurus and about two weeks ago i was getting into the car and sat down when i heard a loud metal pop or bang, i got out and looked around and under the car and did not see anything, but i had noticed if i ran over a slight bump in the road i would hear a clunk at the rear driverside wheel area so today i heard it again and when i got home i looked under the rear driverside wheel well and low and behold i have a broken coil spring so i am in the process of getting it replaced and i will request to have the part returned to me as proof of the problem so if and when ford does a recall on this i can be reimbursed..
03/29/201195568
 Broken rear coil spring, 2002 taurus
03/17/2011120000
 This winter i had my right frond strut spring break as i was backing out of my driveway and the spring went right through my tire. the noise sounded like an explosion and scared me to death! my husband got the spring and strut repaired and purchased a new tire. i thought this was an isolated problem until i walked out today and sat in my car to go to work. i had not turned the car on, or even touched the steering wheel and again i heard the same loud noise and now the spring on the left side broke. i am also going to check the back tires because my car sits at a funny angle and i would guess tha the spring on the left rear is about to break.
02/02/201178000
 Tl* the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both front and rear coil springs fractured due to severe corrosion. the vehicle was repaired and the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the contacts year vehicle was not included in the recall. the failure mileage was approximately 78,000.
02/02/201178000
 Tl-the contact owns a 2002 ford taurus. while driving approximately 25 mph, the front driver side collapsed without warning and punctured the tire. the vehicle was towed to an authorized dealer where they stated that both coil springs fractured due to severe corrosion. in addiiton; both rear coil springs fractured. the vehicle was repaired; the front driver and passenger side tires were replaced. the contact advised of a recall on the 2001 model year vehicles which related to the same failure he experienced. the recall was associated with nhtsa campaign id number 04v332000 (suspension:front:springs:coil springs). the vin was not included in the recall. the failure mileage was approximately 78,000. js
01/15/201184000
 Both rear springs on my 02 ford taurus snapped and broke. ford will not pay for any repair costs. i've heard that this is a common problem on tauruses/sables, but ford is not doing anything. only front springs were recalled thru the 01 models. this is dangerous as the broken spring may pierce the tire and lead to tire failure as you're driving the car!! they both had to be replaced at a cost of over $500. i have a low income job and can't afford it but had to be done so i could drive my car to my job.
02/13/201147743
 Driving at approximately 10 mph, slowed to turn left and heard a pop from the passenger rear side, followed by a grinding noise. proceeded another block to the home driveway, checked vehicle and found that the passenger side rear spring had broken and was eating the inside sidewall of the tire. checked online and found numerous complaints. checked this site and found numerous complaints and a nhtsa investigation, for both front and rear springs breaking on the same model year taurus. contacted the ford dealership and ford corporate and was told there was no recall and said they would not assist in paying for the repair and accepted no responsibility for the problem. had the vehicle repaired, and tire replaced at our expense. during the repair, also found the driver side rear spring was bad, but had not completely fractured. also replaced the spring on the driver's side. this car has only 47700 miles, has been well cared for and has never pulled a trailer or carried any type of load. had just left the interstate moments before the spring broke. had the spring broken at 70 mph, destroying the tire, the resulting damage could have been catastrophic and injuries may have occurred.
08/01/201080469
 Tl- the contact owns a 2002 ford taurus. the contact stated while the vehicle was at the local mmechanic for routine maintenance the mechanic noticed the right rear of the vehicle was resting lower than normal; the mechanic inspected the area, and found the right rear coils spring broken. the mechanic replaced the right coil spring. the failure mileage was 80,469 and the current mileage was 82,000. li
01/04/2011131608
 2002 ford taurus rear coil spring broke. this seems to be quite a problem with the taurus and was recalled fo upto 2001. i dont know why 02 was not involved in the recall but a new one needs to be addressed
08/18/2010117000
 Tl- the contact owns a 2002 ford taurus. while driving at various speeds there was a rubbing noise coming from the back rear tire . the vehicle was then taken to a automotive store where they noticed that the coil springs broke damaging the back rear right tire. the contact will replace the coil spring. the dealer was contacted and they stated that there were no recalls. the failure and the current mileage was 117000.cv
06/20/201066000
 Driving 20 mph down sidestreet with wife, 3 and 6 year old kids in car. very loud bang, car dropped a couple inches and we pulled over. the left rear coil spring had broken and the spring was rubbing on the inside of the tire. i just had the 2 front broken coil springs replaced about 3 months ago, and the mechanic told to watch out for the rear ones, there is a known defect with them. as soon as it happened i immediately knew what it was from what the mechanic told me. i put the doughnut on, and drove home. tire is probably unsafe now as the spring has been digging a groove in the sidewall. this is a real safety hazard, as i have been reading up on the large number of complaints online, and the recall of prior year models with the exact same problem. ford needs to address this before someone is killed, and a lot of owners are forced to pay for an obvious engineering mistake. i have not had the car fixed yet because it just happened today, but i am expecting the repair cost to be similiar to the front strut replacements plus the cost of a new rear tire - probably in the vicinity of $1400.00. this is unacceptable for a manufacturer to allow this to continue when there is an obvious problem, they should have learned from the damage this is doing to toyota. i am going to write a complaint to them as well.
05/01/201067000
 Both rear coil springs on my 2002 ford taurus broke at the same time. there was no special event that caused the failure. the broken spring on the drivers side ruined the tire. ford was contacted and even though previous year models were recalled for this problem no recall exists for my car. both strut assemblies and one tire were replaced before the car could be driven again. old parts are still available
06/07/201091300
 I have a 2002 ford taurus. i discovered on june 7, 2010 that both rear coil suspenion springs are broken on the rear of the car. i had a flat tire that i took to have repaired. the side wall was cut and the tire could not be repaired. i had the tire replaced and before i could leave the parking lot the broken spring had cut and ruined the new tire. this defect could result in serious injury. i could have had a tire blow out, i was lucky that i did not leave the parking lot of the tire repair center. the car is at the ford dealership being evaluated for repair. at this time there are no recalls on my car. this is a common problem with these ford cars and i understand that several complaints have already been filed. i am very concerned about the safety of this car. i understand that there have also been problems with the front coil suspension springs breaking and puncturing tires.
06/05/201089604
 The passenger rear spring busted on my 2002 ford taurus while just sitting in the driveway. about 2 months ago the front driver's side spring busted while i was backing out of the garage (i already filed a complaint for that incident).
05/06/201090900
 I was driving to work and i heard an extremely loud pop come from the right rear side of my car when i had made a left hand turn at a stop light. at first i didn't think anything of it because i saw no evident damage after arriving at work. about 2 weeks later i noticed some abnormal tire wear. i took my car to the shop to ask about the tread wear and when they went to rotate my tires they found that the rear right spring had fallen off the seat. because of the spring falling off the seat i had to have the entire right rear strut replaced. because of the history with the springs falling off the seats and the potential damage it could do i also had the left rear strut replaced as well. i had done some research to find that what happened to my car is a very common problem among 2002 ford taurus as well as older models. i want the safety commission to be aware that this has happened to my vehicle now as well.
05/25/2010107000
 Tl- the contact owns a 2002 ford taurus. he stated that he heard a noise coming from the vehicle and took it to the repair shop and discover that the rear suspension was broken, he had the repairs done. he didnot contact the dealer or manufacturer. the failure and current mileage were 107,000...mr
05/17/200660000
 Front and rear coil springs broke in 2006.the front spring broke and went through the side wall of the left front tire. had to be towed to the ford dealership.cost was around 450.00 with every thing.then in 2007 or 2008 the rear coil springs broke and had to be changed along wit the struts . and that bill was also around 400.00 to 450.00.and it has never stopped it eats front tires up like it's candy.this car is like a money pit.
05/15/2010160000
 Our 2002 taurus was sitting in our driveway when we heard a loud bang. when i looked the car over, i found a broken rear left spring. one end of the spring was about 1/2 inch away from the tire. if this happened on the road, the result could be catastrophic. we have not had the repair done yet.
05/05/201099943
 2002 ford taurus left rear spring broke and punctured tire side wall making tire unrepairable. right rear spring also broke but not yet touching tire side wall. i do my own repairs and the cost will be aproximately $200 . parts will be available if requested.
02/14/200985000
 Last february i had to replace the 2 front coil springs in my 2002 ford taurus after the drives side broke puncturing the tire. the vehicle had about 85000 miles then, and i was making a right hand turn into a parking lot at about 10 mph. now my 2 rear coil springs have broke and are in need of replacing. the car has about 114000 miles, and when the passanger side broke, i was driving about 60 mph.
04/21/2010165000
 See ea08018... rear springs both snapped on my 2002 ford taurus. thank god i hadn't made it to the interstate yet. after some research, it appears this extremely common on the 2002 ford taurus and that ford is aware of the chronic nature of this issue. jason colburn
04/19/201040673
 I just purchased a 2002 ford taurus with 40, 673 miles. i had the vehicle safety inspected and revealed that both rear springs were broken. i learned that this is a very common occurrance on the 2002 taurus, after the fact that i had just purchased the vehicle. my dealer is replacing them at no charge, but i will have to pay to replace the front springs. how can a vehicle with 40,500 miles have broken springs? i am concerned for the safety of my young family driving on the roadways if all the springs are not replaced, and the 2002 taurus is not recalled.
04/17/2010100000
 Left rear coil spring is broken.
04/10/2010130000
 2002 sel noticed running a little low in the rear, before i took off for my 140 mile drive to the race track (i am a chaplain) i decided to pull one rear tire and take a look at the suspension. saw no problems, was about to put it all back, when my tire (thanks god) flipped over and i saw a groove. why would michelin put a groove like that in the sidewall? i was stumped and thought it looked like it had rubbed, so i started looking - the lower coil of the spring had popped out and was worn shiny from the contact with the tire. i have been driving like that for probably 1000 miles. went and bought a new strut assemble and now i am trying to get the lower pinch bolt out! then i need to go buy a new tire.
04/03/201084000
 Both rear springs broke on my 2002 taurus at the same time. the broken spring also damaged the rear tires. my mechanic would not let me drive the car till it was repaired because the broken springs were sticking into the rear tires.
04/01/201057758
 The rear driver's side coil snapped, and jutted into the tire, causing air to leak and a circular rut around the entire inside rim of the tire. left driver and passengers stranded and resulted in almost $600 in repairs.
04/06/201072000
 Tl*the contact owns a 2002 ford taurus. the contact was driving approximately 55 mph when the left coil spring broke. the driver side tire was punctured as a result of the failure. the failure occurred two years ago. recently, the rear right coil spring broke which was replaced. the contact had concern of the potential safety hazard. the failure and current mileages were 72,000.
04/01/201074110
 Rear coil springs failed after 74,000 miles. this was discovered during a safety inspection. this failure caused the vehicle to fail the safety inspection and by state law is not driveable until repaired. springs had split and were partially collapsed. this car is not driven on rough roads, used to tow or carry any heavy loads. the cost to repair was quoted at $635 by a ford dealership. i believe that these springs failed due to defective or inadequate materials.
03/01/201075664
 Both rear springs on my 2002 ford taurus ses broke. the left front spring broke 3 years ago.
03/19/2010132000
 2002 ford taurus. right rear coil spring broken at base and hung down causing tire damage. did not puncture tire as broken end was facing away form tire, but possibility of more serious damage existed.
03/20/201090930
 My son was driving home in his 2002 taurus, when all of a sudden the passenger side rear tire blew out. fortunately he was not far from the house and he was able to get the car home. i was upset because i had just replaced all four tires on 1/3/10. as we processed to change the tire, i discovered that the rear coil spring was broken and that is what causing the tire to blow out. i had a similar problem with the coil springs breaking, when i had the tires replaced back in january. the complain number from that incident is 10297845. i was told by this office and by the ford motor co. that they are looking into this problem. here it is almost 4 months later and i have not heard a thing!!. when is this problem going to be remedied...when someone dies? please get back to me. this office can reach me by phone, 262-515-6717.
03/15/2010128000
 17 year old daughter was pulling out of parking area and front driver-side tire popped on 2002 ford taurus. she called aaa and had to have flat tire changed but was informed had to be towed because the coil busted and punctured her tire. previously in september 2009, we had new tires put on the car and one of the back springs were broken and had to have it repaired before putting on the tires.
10/01/2009900001
 Front spring broke and slashed tire. now, a few months later, the rear spring is broken. *tr
02/08/2010870001
 2002 ford taurus last month i had to replace both of the rear springs last week i had to replace the rack/pinion today as i just started to drive forward in my driveway, the front right spring broke and pierced the front right tire. i was going so slow in the driveway that the sharp edge of the broken spring started slicing into the tire as if a person were peeling an apple. it scraped into the tire until it pierced through the sidewall. thank heavens this did not happen at 70mph i have read about the prior recall involving these same parts on the 2001 and earlier ford taurus models and on 2003 and earlier ford focus models which use the same parts. how in good faith could you believe that these parts were going to just disappear from the face of the earth. ford continued to use these parts until they were gone and just rolled the dice that they would not be caught by your agency. you must help the thousands of people out there driving various models of fords with these same parts this appears to be a very, very common problem with the ford springs. the events that lead up to the rear springs being defective were a thump when the r/r spring broke and the car dropped a little bit. while the mechanic was replacing it, i had him check the l/r spring at which time he found that one on the verge of cracking. the rack and pinion was leaking and upon further inspection it too was found to be bad. and as i explained above, i was driving out of my driveway at approx 2 mph as i was only going about 20' as i had to stop and pick up my wife who had walked to the mailbox. the rear springs are not available as it was last month. the rack and pinion is going to be returned for the core deposit unless you ask me to keep it. the front springs will be available as i will be changing out the l/f spring also. please help all of us and possibly prevent a tragic accident. *cn
01/31/20101533231
 I didnt get into and accident. went to change my tires, the rear springs were broke. i replaced both sides and spent 800. took my car into my dealer in january to get my heat fixed and they told me the right front spring was broke. so i had the fix plus the tie rod *cn
02/04/2010869941
 2002 taurus lx driving and rear strut assembly failed spring broke and punctured the tire, vehicle towed for repair. rear coil springs defective, final cost of new tire and parts and labor on struts approx $875- in repairs. *tr
12/27/20091001001
 My 2002 ford taurus has broken both rear coil springs. the car is driven in the western new york area all of it's life and has about 100,000 miles. there was no other damage to the vehicle. i have heard of other model years also having this problem. i'm going to replace these to correct this problem, and keep the old parts. *tr
12/20/20091050001
 In the summer of 2009 my 2002 ford taurus was taken to the shop for brake issues. while there, the car's back springs were found to be broken. to repair this problem new parts were required and subsequently bought and replaced in my car. recently, in the past month my car started to have problems with the suspension again. when i took it in to the shop they told me that the front springs were broken. again new parts were required to fix it. *tr
11/26/2009700001
 Broken coil springs front and rear on a 2002 ford taurus. resulting in punctured tires in both cases. they broke within 7 months of each other. living in mass. *tr
12/13/20091030001
 2002 ford taurus, left rear coil spring broke. punctured rear tire. coil spring and tire removed and replaced. broken coil spring is in my possession. *tr
07/31/2009594021
 1. the 2002 taurus was purchased new and we have had no unusual incidents, accidents, or failures. 2. the 2002 taurus with less then 60,000 miles was parked when the rear spring snapped. the edge of the spring cut the rear tire causing the tire to fail. all of this happened with the vehicle parked and unoccupied. yes we retained both of the (failed) rear springs. 3. we had the vehicle toed to the ford dealer. we had both rear springs replaced. when asked if there was a design change on the spring all we were told was to drive with caution. *tr
10/19/2009666981
 2002 taurus ses(66,698miles) right rear coil spring failure/broken. *tr
10/08/2009659631
 Broken rear driver side spring pending repair you people have limited your investigation in ea08018 to only the front springs on the taurus models. the back springs are garbage too. thanks to you
08/15/2008950001
 Rear coil spring broke sometime during 2006 or 2007 which caused the rear end of car to sag and vehicle did not handle as well after words. during the summer of 2008 my car slide off the highway while driving 50mph during a rain storm. i always wondered if it could have been due to the broken coil spring. luckily i wasn't hurt and there was no accident because i slide into a grassy field. this fall 2009 i replaced the rear struts and springs and now my vehicle handles much better. *tr
12/01/2008660001
 All four coil springs have failed on this 2002 vehicle. if this were to happen at high speed a front end failure and or punctured tire could lead to a serious accident. the fronts failed last week, the rears about 8 months ago. *tr
08/20/2009627651
 Rear coil springs broke on my 2002 ford taurus sedan. driver's side rear tire damaged. *tr
08/21/2009610001
 2002 ford taurus- rear spring coils are crack and rusted,check other 2002 ford taurus having same problem. piece of the coil could fall out and pinch tire or pinch car behind you if hitting pot hole or big bump. i check to see if there been a recall on this, none seen yet. check 7 seven taurus with in that year. *tr
08/01/2009680001
 Defective rear coil springs on a 2002 ford taurus. $1,000 plus caused additional damage to rear struts. *tr
06/28/20091319361
 I woke up in the morning to go to my car and found that the tire on the front driver side had a flat tire. my son went to help me put on the spare tire, but after he took the flat tire off he saw that it had been punctured oddly, and saw that the cause of the puncture was a broken coil spring which is part of the struts. the coil spring was broken so badly that it had a sharp point where it was broken, and a center portion- about 4 to 5 inches of the spring actually had been broken off completely. the whole front end of the car fell and almost broke his hand while he was examining this, luckily he was quick enough to move his hand away. he was able to put the spare tire on, but the coil spring was actually touching and rubbing on top of the spare tire. i drove the car, very cautiously and slowly to a repair shop. they found that all my struts were bad, and the coil spring on the back passengers' side was also broken and actually rusting away. the total estimate for everything,including 4 new coil springs and struts, new tire, new tie rods was $1,239 plus tax. i had to have it fixed, there wasn't any way i could take the chance of driving this car out of the repair shop. i was laid off of my job this past january, so this is a big set back financially for me. i am lucky this didn't happen when i was driving at a high speed, it could have caused a bad accident. *tr
07/15/20091040001
 The rear coil spring broke on my 2002 ford taurus damaging my tire.
06/11/2009400001
 Brought vehicle to local mechanic for replacement of 2 rear tires. while replacing tires, mechanic discovered rear coil spring on passenger side was completely broken. advised me not to drive vehicle, that it was extremely dangerous, and could cause an accident. repair was performed at cost of $911.70. involved springs, struts, and stabilizers. *tr
06/21/2009804731
 My 2002 ford taurus ses was parked in my driveway when my right rear coil spring broke for no reason. ford only offers a recall on taurus's made in 2001 and before. obviously they are aware of the problem but seem to ignore that the 2002 models have the same problems. the break also caused significant damage to my tire. i am a 22 year old musician, fixing ford's mistakes isn't exactly in my budget. *tr
05/29/2009850001
 Rear coil spring broke under normal use and was replaced at the cost of $800. this situation caused a potentially very dangerous driving condition. *tr
05/16/2009500001
 My wife had our ford taurus at mark ford mercury in new milford ct. on saturday may 16, 2009 for regular service at 50k miles. with a planned trip of several thousand miles ahead we wanted the car totally checked out and serviced as necessary. my wife still complained of the ride feeling funny, so we made an appointment with our local tire center to have the tires checked for problems. after a few minutes with the car on his lift to remove the tires he brought me into the shop to show me both rear springs were broken! the broken coils had slipped over the strut and were perilously close to the rear tires. *tr
05/05/2009800001
 Rear spring broke and punctures tire. *tr
05/07/2009720001
 Car 2002 ford taurus sel 3.0l the rear drivers side spring broke and cut the rear tire. the incident happened when the car was being backed out of the garage. car had to be taken to the dealership on a flatbed. both rear springs and the cut tire are being replaced. *tr
05/01/2009670001
 I own a 2002 ford taurus and when i took the car in for brake service my mechanic discovered that 3 of 4 coil springs were broken. the left rear spring spun and cut a gouge in a tire with less than 100 miles on it. there is no recall on this item so for replacement of the springs i was socked with a $400 bill. i researched the problem and discovered this has been a problem with these springs for several years. see below associated press tue, oct. 04, 2005 washington - the government is investigating whether the rear coil spring can fracture and punch a hole in the rear tires of some models of the ford taurus and mercury sable, federal auto safety officials said tuesday. the national highway traffic safety administration said it opened a preliminary investigation into the 2000-2001 models of the taurus and sable sedans after receiving 131 complaints about broken coil springs. the inquiry involves about 467,000 vehicles. the taurus was among the best-selling passenger cars in the united states during the two model years. most of the complaints came from northern states where vehicles are often subject to salt corrosion during the winter. about half of the owners who filed complaints said there were punctures in the rear tires because of the broken coil springs. any help would be greatly appreciated. *tr
04/27/2009608551
 My wife drives a 2002 taurus ses. in december the front coil spring broke. thankfully, it was parked and did not cause the tire to blow out while driving. yesterday a rear coil spring broke causing damage to the tire but the tire did not blow out. i understand there was a recall (id#14649) through the model year 2001 taurus but not including 2002. i have had two springs fail and i'm concerned that the scope of recall #14649 was too limited in scope. there may be a very serious safety issue the model year 2002. i have notified ford motor company about the potential safety issue and have asked for reimbursement. initially they said no, but i have asked for a call back from the customer service supervisor. i have the broken coil springs if a metallurgical check makes sense. i can also send pictures. *tr
12/30/2008395001
 Went to pull out of my integral garage and a 6 inch piece of the left rear coil spring fell out on the garage floor. *tr
04/11/2009836001
 Found broken left rear spring on 2002 ford taurus. seems to be very common complaint and potentially dangerous. *tr
03/09/2009103000
 Tl*the contact owns a 2002 ford taurus. while driving 30 mph, the contact heard a loud thumping noise coming from the rear of the vehicle. he was able to safely maneuver the vehicle to his destination. upon reviewing the failure, he noticed that the rear passenger side of the vehicle was lower than any other side. he concluded that the coil spring failed. the contact has not taken the vehicle to the dealer for inspection and no repairs have been performed. he is in the process of notifying the manufacturer. the failure mileage was 103,000 and current mileage was 106,000.
04/06/2009720001
 I have had both rear coil springs and one of the front coil springs break on my 2002 ford taurus. the front one broke yesterday and damaged the front tire and i just bought the tires three weeks ago. now i have to replace both front coil springs and buy a new tire which is not cheap. coil springs if made right should not be breaking this easy. *tr
07/15/2008800001
 A rear coil spring fractured on a the left rear suspension, puncturing the tire and causing it go flat. *tr
03/12/200940000
 Tl*the contact owns a 2002 ford taurus. while driving less than 35 mph, the rear coil springs failed and punctured the tire. the dealer and manufacturer could not assist with the repairs because there were no recalls on the failed component. currently, there is an open investigation pertaining to the front coil spring failure, but not for the rear springs. the failure and current mileages were less than 40,000.
02/08/2009681851
 2002 ford taurus rear coil spring broken. front coil spring failure approximately one year ago and repairs were made. i am aware the rear coil spring failure is also a well-known problem with the 2002 ford taurus. this problem needs to be addressed and resolved as soon as possible before severe injuries occur. *tr
02/16/2007518161
 I purchased a new 2002 ford taurus in nov. 01'. i have had three coil spring break. the first one was on 2/16/07. i was backing out of my driveway and my front left tire blew. had to have it towed to a garage. they had to replace the broken coil spring and front left tire and both front ball joints. on 5/15/08 during my state vehicle inspection, the inspection garage notice that one of my back coil springs was broke. i had to have it replaced. on 1/13/09, once again i was backing out of my drive and my front right tire blew. once again i had to have my car towed to the garage. the front right coil spring was broke. i have to have it replaced along with a new tire. i called ford motor co. customer service and they said there was no recall on 2002 ford taurus coil springs and could do nothing about it. i have since learned there was a recall on ford taurus coil springs for model years 1999-2001 & again for ford taurus coil springs for model year 2003. i have researched this online and have learned there are 100's if not more complaints about 2002 ford taurus coil spring breaking. this situation is very upsetting. i worry every day wondering if a coil spring is going to break and blow my tire while i'm driving. i think it is an outrage that a company as big as ford cannot do something to correct such a defective piece of equipment. *tr
01/30/2009570001
 2002 ford taurus ses purchased 12/31/01. front coil spring broke, slashed tire as i backed out of garage. on inspection, a piece of the strut broke and had to be replaced. also a rear coil spring was broken and strut was damaged. now having to replace 4 coil springs, the struts and 4 tires. $1700, with only 56, 000 miles on the car. i will contact ford about this. there was a recall through 2001 and many documented incidents on the internet chats about the 2002 coil springs. i feel ford should be accountable and should have included the 2002 model also in the recall. please advise *tr
01/12/20091100001
 We returned home after a five hour trip and parked in our garage, a while later returned to car to retrieve an item out of the car. when i sat down in the drivers seat i heard a loud bang that came from the rear of the car. upon checking things out, i found that the rear drivers side spring had broken. the end result could have been much worse if this happened while traveling due to the fact that the sharp edge of the broken spring was really close to the inside of the tire. i have never seen a spring break like this before. i had a 2001 taurus that had a recall for the front springs. the band-aid recall from ford was to install a shield on the springs to keep them from puncturing the front tire if the spring broke. when this last issue happened last week, i done some checking and was shocked at the amount of complaints i found for the front and rear spring breakage on the taurus. ford is only recalling the 99-01 taurus for the front springs. the taurus has continued to have this problem beyond the 2001 model year and ford has done nothing to help. why don't i have this kind of problem with my 15 year old 170,000 mile toyota avalon? when toyota has a safety issue with any of their vehicles the step up and correct the problem including buying back thousands of their trucks. they must put a higher value on a persons life then ford! this repair for the rear struts and springs was over $300 for parts alone. now i'm worried about the front springs breaking while my wife is driving! i was looking to buy a 2010 new body taurus later this year, but i have suddenly changed my mind. i see a new avalon in our family's future. *tr
06/15/2008520001
 Right rear spring broke and gouged into tire. i had to replace both rear springs, tires, struts and retainers. *tr
12/01/2008660001
 Coil spring on vehicle broke. *tr
12/27/2008900001
 My rear spring on the left side of my car snapped and slashed my tire as i was driving. the car is a 2002 ford taurus. from what i've read on many discussion boards this is a common occurrence with 2002 ford tauruses. i think ford should think about doing a recall for this particular problem being that there is a defect in their springs for this model. *tr
12/20/2008540001
 Both rear coil springs snapped into two pieces. the car has 54,000 miles on the odometer. i replaced both struts containing the springs and kept the old parts. *tr
12/23/2008320001
 My 2002 ford taurus broke a front spring and punctured my tire. this is the second time one of the springs has broken. in the summer of 2007 a rear spring also broke. i only have 32,000 miles on my car and take very good care of my car i was luck the last spring broke in my driveway but right before it broke i was driving in an ice storm. these 2002 taurus need to be recalled before no one is in a serious accident. december 2008 i had a merry christmas because i was not involved in an accident. *tr
12/21/2008810001
 Rear spring coil breaks causes adjacent tire puncture. *tr
12/15/2008986531
 Rear springs snapped in 2002 ford taurus. causing the spring to slide into the side of the tire. spring has signs of rust pitting,possibly causing the stress of the spring to snap. *tr
12/03/20081150001
 2002 ford taurus v6 front coil spring broke and ruptured tire in 2006, rear coil spring broke in 2008. front strut assembly including spring was replaced along with the tire. *tr
11/11/2008795571
 Failure of both rear coil springs on 2002 ford taurus and possible damage to tires. *tr
12/01/2008500001
 Drivers side spring busted in half ripping the tire apart....when we went to put the spare on the coil dropped off hitting the pavement barely drove it to firestone with the coil hitting the spare tire. this happened while in the driveway when i was ready to go to work. firestone also found the back passenger suspension coil also cracked and a bad hazard. i had to have all four suspension coils replaced along with the sway bars and a wheel alignment. i was lucky to have it bust apart in the driveway and not on the highway i was very lucky. this was a costly repair....... *tr updated 02/04/09. *lj
02/01/2008650001
 During annual required state vehicle inspection, mechanic discovered fractured rear spring. mechanic says he sees a lot of these on ford taurus. *tr
11/24/2008840001
 The rear coil spring on my 2002 ford taurus that has 84,000 miles is broken. the cost to repair is approx $800. after looking on line there are many complaints with this problem. i was told to get it fixed very soon as it could be a safety hazard. *tr
07/12/2006400001
 In 2006, i had a flat rear-driver's side tire. i took it to be repaired at discount tire, in plainfield il. the mechanic promptly told me, after he had affixed the repaired tire, that i had two broken rear springs. he then told me to contact ford, as the taurus had been having problems with that particular problem. i was not in an accident or had any other problem with the car that would cause that to happen. i phoned ford in plano, il. then following day, and was told that my particular vehicle was not covered by ford for that problem. i think that this is a problem that ford should fix, as i have done nothing to cause it! *tr
09/06/2007500001
 My 2002 taurus' back springs are broken, like many other taurus owners. *tr
08/26/20081
 Went for tire repair and was informed of broken spring and tire damage. *tr
08/18/20081050011
 I was told my rear coil springs needed replacement. car has been making rubbing noise. *tr
08/18/20081220001
 2002 ford taurus has a broken rear strut and spring. i noticed on a variety of blogs/forums that this was/is a common problem and is potentially dangerous. i have not repaired yet and have not contacted ford yet but intend to do so. *tr
08/08/20081130001
 My wife was backing out of the driveway with the kids in the back seat when a loud bang occurred. it appears that the drivers side spring had been broken for a short period of time because it was rubbing a groove into the side wall of the tire. the loud bang must have been the passenger side breaking. the passenger side would have punctured the tire quickly if my wife continued to drive. i haven't repaired the failure yet. *tr
08/01/2002900001
 I was having work done on my 2002 taurus when my mechanic placed the car on the lift he noticed that my two rear springs need to be replaced immediately. the cost for this repair would be $800. *tr
07/13/2008550001
 Bought 2002 ford taurus sel from used car lot, had about 43,000+ miles in excellent condition. i have had this car less than a year. it presently has 68,000 miles (700 miles driven weekly), all highway driving. at about 55,000 miles ( i am guessing), i started hearing a clunk. today i went to change the brakes and found the drivers side rear suspension low to the tire. i carry no weight in the car. i took the tire off to find the spring had snapped and coiled around the strut perch. the car has not been abused or mistreated. i find it strange that this car would snap a spring so easily in such a sort time. luckily it didn't pop a tire while driving. i have read up on the internet to find this is a known problem for this year and make car. i have also read, that i should expect the front struts to collapse. i feel ford should be held accountable for selling a car with known dangerous and potential problems. there should be a recall on these vehicles for a potentially dangerous and faulty suspension. i have also been forced to replace the blower motor to the cars hvac system. the system has been working intermittently. i have read on the net that this also is a known ford problem. i am fortunate that i am a federally licensed airplane mechanic, therefore i do my own repairs. the parts in question are not cheap, nor is my time. ford needs to be forced to reimburse all expenditures to repair these known problems. ford needs to recall and address these known problems. *tr
07/09/200855000109/01/2002
 Tl*the contact owns a 2002 ford taurus. the contact took his vehicle to the dealer because the check engine light illuminated on the instrument panel. he was informed that the rear coil spring failed. the contact paid $350 for the repair; however, his extended warranty paid for some of the repair costs. the failure mileage was 55,000. updated 09/16/08. *lj updated 09/18/08. *jb
06/25/2008730001
 Failure of rear coil spring. *tr
06/18/2008680001
 Rear coil spring broke. *tr
07/04/2008720001
 I was having my tire rotated and balanced when the mechanic showed my that i had a cracked rear drivers coil spring that was broke in two. the remaining spring was trapping the broken piece. the broken piece was sticking out from spring seat and had turned a groove into my tire. it was on the other tire as well. i rotate and balance every 3000-4000 mile, so this means that it happened between 70,000-74,000 miles. i will have to replace it quickly given it is very dangerous if the broken spring fragment should move and turn the tire to the point of failure or puncture it. *tr
07/01/2008768001
 The back drivers side spring snapped and ripped a huge hole into my tire. *tr
06/30/2008840001
 While backing out of my driveway heard rubbing noise from rear of car, started pulling forward to drive away stopped to investigate source of noise, thought it was frozen brakes, loud noise and rear tire exploded. put on small spare tire and drove to work. after work stopped at tire shop for new tire, they showed me damage to tire caused by broken rear suspension spring. told me about being a frequent event for ford taurus?s. there is a recall on 2001 ford taurus for front springs, my car is a 02 taurus and it was the rear spring. called ford they were no help other than say i should contact nhtsa. *tr
06/30/20081360001
 Backed out of driveway, heard unusual grinding/rubbing sound. brought car into local mechanic, where it was found that the passenger side rear suspension coil spring had snapped and had rubbed against the tire, wearing a groove into it. this had the potential for a tire blowout and subsequent loss of control of the vehicle. after investigating ford coil problems on the internet and following mechanic recommendation, decided to replace both rear springs and struts. also found that there is a recall on the front springs but only up until the 2001 model year. there is clearly a manufacturer defect with these springs and the recall should include front and back springs as well as extended to later model years. *tr
06/26/20081050001
 I have a 2002 ford taurus which has experienced 2 suspension spring failures in the last year. the rear left occurred about 8 months ago and the most recent was the front left on 6/26/08. the front spring failure was in a parking lot as i was backing out, with the spring puncturing the tire with complete loss of pressure. the vehicle has 105k miles on it and has been well maintained at the local ford dealership. in both cases the springs and struts were replaced, alignment performed and in the case of the front, i had to have two new tires in order to have a matched pair. *tr
05/25/20081100001
 It was an average normal day, while backing out of my drive way when i heard a loud bang. i thought it odd so i got out to my car to check if i had ran over anything or backed into something. at that moment i notice my car was sitting in the lower than usual. i reentered my vehicle with the intent to continue on to my destination. the car proceed to make a loud rubbing sound so i stopped what i was doing and drove back up my drive way. i took off the back tire where i noticed that the spring had snapped and was rubbing into my back tire. i checked the other tire and found out that it had snapped both of the springs on my rear tires at the same time. i have not been able to correct this problem because i work for 7.15 an hour at a fast food place. my family has worked for ford for 2 generations and i am very disappointed with their performance. *tr
04/20/2008576341
 My daughter was driving my 2002 ford taurus to the store & felt the tire going flat. she stopped to put air into the tire, & the tire would not hold the air so she called me. when i got there i tried to put the jack under the tire to see what the problem was & i couldn't even get the jack under the car. with some additional help i did finally get a jack under & got the tire off to see a huge tear in it. i then noticed the broken coil spring. i contacted ford about the broken coil spring because i had an older taurus that ford had recalled for the defective coil springs. all the ford garages said that their computers were down & i would have to call them back. i contacted the garage at the dealer that i purchased the car from for a repair & they checked with ford & said that there were no recalls on that year. i got the front coil spring replaced along with the strut that was broken in the process of the spring breaking & as the dealer was checking the car they said that the rear coil spring was also broken so i had them replace that along with the strut. i have talked to a few other taurus owners who have had this problem also. why has ford never fixed this problem? is it going to take a large number of people getting fatally injured or killed before something is done about this? *tr
06/12/2008541931
 June 2007 discovered both rear springs on our 2002 ford taurus were broke resulting in rear strut failure (47124 miles). june 12, 2008 (54193 miles) right front spring broke puncturing the tire. car was again repaired at c & m ford in massena where i discovered 1) that there was a recall on 1999-2001 ford taurus for this problem and 2) that there were three (3) including myself 2002 taurus' that had broken front spring this week. three failures in one week for the same model and year seem extremely high for a small town like massena, ny. when i researched the web i discovered numerous reports from all over. *tr
06/12/2008737001
 Drivers side rear coil spring broke while driving . spring needs replaced as does the rear tire as the spring tore into the side wall of the tire. *tr
05/10/2008516371
 I have a 2002 ford taurus and after taking car in for an oil change, mechanic noticed both rear springs were broken. one spring was starting to rub against tire. car only has 51k miles. it appears that there is a problem with these cars and ford should issue a recall for spring replacement. *tr
04/30/2008840001
 2002 ford taurus , found broken rear spring on passenger side of car, now have to replace both rear struts and springs along with rear sway bar links. $1000.00 repair i don't think i should have to pay for . from i've read this is a very common problem with this car. may replace the front struts and springs also because i've found those have been breaking alot also. spoke to ford customer service, they said tough luck pay for it yourself. *tr
02/26/200879999109/01/2002
 Left rear strut spring broke while driving and blew tire. *tr
07/25/200645311101/01/2002
 Dt*: the contact stated while the vehicle was parked, updated 8/16/2006 - the consumer noticed that the rear of the vehicle appeared to be sagging. the vehicle was jacked up and the tires were removed. at that moment the consumer saw that both rear oil springs were broken. the left rear tire sustained damage from the broken spring and had to be replaced. the upper spring seat bushing was loose in the plate. the dealer replaced the plate. *nm
08/23/2004200001
 While driving there would be a vibration in the rear suspension. dealership was notified, but did not resolve the problem. *ak
02/15/200220001012/23/2002
 Sagging of rear suspension. the first time i noticed this problem was when i took the family on a ski trip 2 months after purchase. anytime after that i go on a trip, with 200 lbs worth of weight for the three rear passengers and three suitcases that barely weight another 200 lbs. this so called family car which i purchased for safe traveling with my family and which is advertised as a safe family car is a misnomer. reason: the rear suspension immediately sags low with the weight i mentioned. i've taken it to two dealers three times and the service advisors states the rear suspension is normal. i've driven and owned many cars before and i never had such a problem (although i had seen that problem in the old k cars with chrysler.) point: in an emergency maneuver i believe it would become a dangerous situation with this condition . the car drives unstable, takes bumps really bad, and in slight highway turns over 45 mph, the car is hard to control; all due to this extra weight. please advise me. *tt
SUSPENSION - REAR - SHOCK ABSORBER
01/18/20051
 Vehicle was taken to the dealer for a routine inspection, and mechanic determined that the right rear shock absorber broke, and needed to be replaced. *ak
SUSPENSION - REAR - SPRINGS
06/12/200867000
 Tl*the contact owns a 2002 ford taurus. in approximately december of 2007, the contact had to replace the front driver's side tire and spring. on june 12, 2008, he took the vehicle to a repair shop for routine maintenance and was informed that both rear springs failed. the cost for both failures was over $1,000. the manufacturer was notified and stated that the recall did not include the 2002 ford taurus. the vehicle was out of warranty and was not taken to a ford dealer for repair. the dealer would not provide any assistance. the recall number was unknown. the failure mileage was 67,000.
03/07/200892000109/22/2002
 Broken rear nearside spring caused flat tire on highway as broken end of spring wore through sidewall . repair pending. *tr
02/26/200879999109/01/2002
 Left rear strut spring broke while driving and blew tire. *tr
01/28/200855925202/20/2003
 1-28-08 incident date i am filing this letter against ford corp because i feel that they are responsible for the repair of our 2002 ford taurus. this is the second time in a year that we have had a broken spring problem the first time it was the front spring - ford paid about 80% under a recall program. car mileage about 48,000. one year latter the rear spring about 55,000 miles. called starkey ford in york maine they said there was no program for rear springs. called ford corp basically told same thing, then told car would have to be repaired by ford dealer or they would not be responsible for repairs at all. i had vehicle towed (140.00) inspected and was recommended by ford to replace both springs and struts total cost appx 590.00. i said go ahead with repair, and i would file claim with ford corp customer service. my second call to ford corp, jan 30, 2008. spoke with sherri, after conversation, was told ford would pay for one broken spring only- i told her it is recommended you always change spring in pairs. she then called steve at starkey ford and he told her the same thing, that ford recommends the changing of both springs. i feel ford corp is responsible, because there is a history of defective springs both front and rear of which our car has had both happen in 1 year. the issue regarding because of cold climate, and salt corrosion...ford is not the only vehicle driven in cold climates but they have this problem. when the springs break they cut the sidewall of the tire. if it has not happened yet, some day there will be an accident causing serious injury or death to someone driving at a high speed. we have been lucky-both times, the spring broke in a driveway. i think it is time for who ever is responsible to take a closer look at safety issues regarding the ford taurus. *tr
01/07/200864817110/18/2005
 I have had a 2002 ford taurus for 2 years. 54,000 miles on it and maintained quite well. on jan. 6, 2008, i had just driven back from a 3 1/2 hour drive into toronto and back. had no issues with the vehicle. when i went out later in the day and back my car out of the driveway, i noticed a rubbing sound in the rear driver's side wheel well area. i had the vehicle towed to the dealer where vehicle was purchased and found out that the rear driver's side spring coil was broken. according to the consumer affairs website, this is an ongoing problem and the 2001 taurus was recalled for the same issue but not the 2002. due to the large number of complaints, this really needs to be looked into as it is quite common. i had the spring replaced along with the tire for a cost of $459.00. i was lucky that this did not happen while i was driving 70 miles an hour into canada and back again. *tr
10/16/200755000110/01/2001
 Tl*the contact owns a 2002 ford taurus. the contact stated that the rear suspension spring snapped. as a result, a jagged metal rod rubbed against the rear driver side tire and caused it to blow out. the vehicle was not being driven when the rear suspension snapped. the vehicle is currently being inspected. the current and failure mileages were 55,000. updated 12/12/07
09/15/200750985108/15/2005
 While driving passenger side rear spring broke in strut also damaging tire. vehicle has 50,981 miles. have an appoint on 9/18/2007 to replace both rear struts & alignment done. *jb
08/25/200788795110/01/2005
 2002 ford taurus wagon, rear suspension coil spring broke while sitting in driveway. wow, thank god we were not driving with the kids in the car. *tr
07/19/200794719202/01/2002
 Tl*the contact owns a 2002 ford taurus. he noticed that driver side front coil spring was broken. the vehicle was towed to the dealer and the they found that the rear coil springs were also broken. the dealer replaced the coil springs, struts and struts bearing. the manufacturer would not reimburse for the cost of the coil springs. the current mileage 95,600 and the failure mileage was 94,719. updated 02-01-08 *bf the consumer stated the cost of repair was at tune of $1,246.00. updated 02/01/08 *tr
10/04/2006470002
 Tl*the contact owns a 2002 ford taurus. the contact heard a loud noise while pulling out of a driveway. the vehicle dropped to the ground and was towed to a local mechanic. the cause of failure was diagnosed as the front coil spring. the vehicle was repaired. on july 6, 2007, while pulling out of a driveway, the rear coil spring failed. the vehicle has not been repaired. the engine size, purchase date, and a valid vin were unknown. the current mileage is 52,000 and failure mileage was 47,000.
06/21/20071100001
 2002 ford taurus front and rear springs and struts were defective. driver's side rear spring failed, causing a blow out.*ak
06/03/200755110207/28/2003
 Rear spring broke damaging tire. *tr
12/28/200645368110/17/2002
 We have a 2002 ford taurus with aprox 45,000 miles. as my family was getting ready to enter the car we heard a loud boom . the back end of the car seemed to be a bit lower than usual. as we tried to drive it out of the driveway there was a large amount of rubbing so we parked the car and called our local dealership. today the mechanic let us know that the rear coil springs and struts are broken. this is a family car that is driven locally and has only a little over 45,000 miles on it. i see no reason for this failure whatsoever. this is the 3rd ford vehicle between our family and my parents family that has had this happen with springs, struts and/or suspension bar. fortunately all three times it happened before we were out on the highway. ford is well aware of the problem. my father worked for ford for 40 years and i can tell you the faulty parts are or were coming right out of monroe, michigan. they know this yet keep using the parts. you would think after the recall on models up to 2001 that they would correct the problem but they have not. is it going to take a death and lawsuit to keep ford from brushing this under the carpet? there are complaints all over the internet from people with 2002 models and up having the coils and springs failing on both the front and rear of their vehicles. i truly hope that ford will be forced to correct this problem once and for all. it is a truly dangerous situation. i fear for my safety and my children's safety. *jb
12/26/2006770001
 I was driving my car, a 2002 ford taurus sedan a few miles from home when the rear passenger-side started bouncing. about 30 sec later i had a blow-out on the rear passenger-side tire. luckily i was only going about 30 miles an hour. normally this car is used on the highway for a long daily commute, so i got lucky. when i took the tire in, a 1/4 inch groove was cut in the interior side wall from a broken spring. when i examined the spring it was not rusted at all. this is clearly a defect in the metal that ford should repair for free. they should replace all the springs before a serious accident happens. *nm
05/31/200666594101/11/2006
 I have a 2002 taurus with the coil spring problem. the owner before had the front springs replaced, yet i also had the rear end ones snap! not only did it snap but it also bent the struts on the rear end. they had a safety recall on the 1998-2001 and in 2003 they came out with stronger springs...but what about the 2002 taurus? i have been calling them for a week now and they will not stand behind their cars. i have googled it and pulled hundreds of postings with people having this happen. i think its wrong that they are not standing behind the cars. i hope you can help the taurus owners with this before this kills someone. *jb
11/10/200651000108/18/2003
 Purchased a 2002 used ford taurus vehicle with 21,000 miles from my local ford dealership in 2003. vehicle now has 51,000 miles. spring broke last week in front left wheel, blowing out tire. no accident, but had to have car towed. mechanic also found second broken spring in rear of vehicle. contacted local ford garage, found that there had been recall for same problems, model years 1999 to 2001. my car not included in the recall. have e-mailed ford customer service three times, with no resolve to my problem. have repair bill for new tire, towing and four spring replacements. have all four springs removed from my car. from you website, have the recall information which identifies the exact same problem my car had, just wrong model year. recall extends warranty on these springs to 150,000 miles and offered replacements. i am looking for reimbursement of my vehicle repairs. i feel there is no legitimate reason why two springs should break on a vehicle with no abuse or in no accidents. this problem could have resulted in serious injury or even fatality to my family. *jb
08/08/200645000109/19/2001
 1.) left rear coil spring broke in two places. vehicle only has 46,000 miles, is less than 5 years old, has always been garage kept, has never towed and rarely has passengers in the back seat. i thought i had something loose moving around in my trunk. i emptied everything out of the trunk and still had a noise in the rear of the vehicle. i crawled underneath the vehicle and saw the broken spring. 2.) i called the dealer to find out what it would cost to replace the spring. a serviceman at the dealership suggested that it would be best to replace both springs, struts and upper mounts. i was quoted a price of $603.00 parts & labor plus $82.90 for a 4 wheel alignment. 3.) i checked with a wear master shop i've used for repairs for years and was able to get the suggested repairs done for $677.67 tax included. these are with quality moog & monroe products that have a lifetime warranty. repairs were made and i do have the old parts. after researching this on the internet i see the nhtsa has a defects investigation (nhtsa action ea06002) for rear springs on these vehicles. *jb
06/29/2006410002
 I bought my 2002 taurus sel dohc in march of 2005 with 19,000 miles on it from autofair ford in manchester, nh. i live in a salty area in the winter, but i clean the underside of my car often. it is my daily driver and the car now has 41,000 miles on it, all highway. about 2 weeks ago, i was driving down the road , going around a corner at about 35 mph when my car made a loud snap noise from the drivers side rear wheel. i pulled over and examined the car, and everything seemed to be alright. the rear end was slightly sagging, but taurus' are known to have low back ends.. i figured i can over a stick at a funny angle or something. about a week later, last thursday, the car made the noise again, this time it sounded like the whole car made the noise, and i could feel it in the steering wheel. i pulled the car over again, got out, and the camber on both of the rear wheels was on the toes (the top was bent in), and the rear end was so low i couldn't fit a finger in between the top of the fender and the wheel. i drove 1 mile home, jacked the passenger side rear wheel up, and when i took the wheel off to my surrprise the spring was all rusted and it had snapped. the jagged edge was literally centimeters from my tire, thank god it did not happen on the highway or it may have punctured the tire and caused a blowout. i could have been seriously injured. i put the wheel back on, took the drivers side rear wheel off, and again the spring was snapped in two. this side, at the snap the jagged edge next to the tire was rusted, so this spring must have been the first to snap. i was driving with a broken spring which nearly punctured my rear tire for over a week. both rear springs broke, they were clearly defective and they must be recalled. what is it going to take, a rear spring on a taurus to snap on the highway, cause a blowout, and kill somebody? actions needs to be taken in order to prevent this from happening. *nm
02/27/200656450107/12/2002
 There was a squeaking, metallic up and down kind of a noise coming from the back of the car. turned out the rear, passenger side spring popped up into the back of the car. *nm
11/30/2005440004
 Rear spring broke on ford taurus 02 at 44,000 in 7/04. vehicle was in for recall for something else and was told it was broke. in 11/05 front spring broke and slashed front drivers side tire as i was backing out of driveway. i was fortunate because i would have been on the expressway going 65 mph, 5 minutes later. no recalls on this year, however, many other years have been recalled up to 01 for the same faulty coil springs. we can't get ford or dealership to reimburse us for the damage and costs we have incurred. we have spent over $500 on just the springs and labor alone, not to mention the replacement costs of the snow tire that was on the vehicle that got slashed. it is a constant joke around our area with all the mechanics, one even has a coil spring hanging on his wall to demonstrate the malfunction of fords parts. the service stations have had constant calls for towing of 02 taurus. there has been a recall for previous years. ford has not changed these faulty parts and should be required to pay the consumer back. there needs to be a recall for 02's and every other year they have used these faulty springs. a death should not occur to make them see the error of their ways. please help pursue this matter for us. *jb
06/12/200541678210/08/2001
 I had a flat tire 6/12/2005. here the perimeter of the tire was ?sliced due to bad drivers side spring. my car is a 2002ford taurus veh id#1fafp53u62g115932. my brother in law had the same problem w his ?2000 taurus but the front spring. the dealer said his was covered under a gov warranty but mine was not covered. the car was towed to the dealership and we had a$233 bill to repair something that could have been fatal. immediately after the repair the car started making a loud knocking noise and car was back in dealership 6/21 fro $400. repairs to replace both rear struts. this car only has 42,000 miles on itl
04/23/200539201101/16/2002
 Left rear coil spring broke gashed the rear tire. *jb
SUSPENSION - REAR - SPRINGS - COIL SPRINGS
03/11/2011161000
 Tl* the contact owns a 2002 ford taurus. the contact stated that as the vehicle was started, the rear driver side coil spring fractured. the contact did not contact the dealer or manufacturer to report the failure. the vehicle was not repaired. the failure mileage was 161,000.
05/09/200860209
 Tl* the contact owns a 2002 ford taurus. while having the vehicle serviced for routine maintenance by an authorized dealer the contact was told that one of the rear coil springs was fractured. both rear coil springs were replaced. approximately seven months later, the failure recurred on the front driver side coil spring. the vehicle was towed to an authorized dealer where both front coil springs were replaced. the failure mileage was 60,209 and the current mileage was 78,767.
04/19/2010118479
 Tl* the contact owns a 2002 ford taurus. the contact stated while driving at speeds of 10 mph, the rear coil spring broke and punctured the tire. the dealer was contacted but would not provide any assistance. the contact stated he had previously experienced the failure with the font coil spring and the manufacturer took the liability for the repair. the dealer advised that the current failure would only be replaced at the owners expense. the current and failure mileages were 118,497.
02/14/20102
 2002 ford taurus defective springs *gr the consumer stated she was pulling out of a parking lot when she heard a noise. she promptly stopped driving, and discovered the front driver's side tire was flat. she put the spare tire on and returned to where she purchased the tires, only to learn the warranty did not cover the situation. the consumer was informed the tire would not be replaced, because the damage was caused by a broken coil spring and not because of any inherent problem with the tire itself. a month and a half later, the driver's side rear tire was damaged in the same manner which was due to a defective coil spring. the consumer discovered a recall regarding the coil springs for the 1999-2001 models.
04/19/201036000
 Tl*the contact owns a 2002 ford taurus. the contact stated that while driving in reverse at speeds of 5 mph, the rear passenger side coil spring fractured. both the dealer and manufacturer were contacted and advised the contact that there were no recalls for the failure and the vehicle was outside of factory warranty. repairs to the vehicle would be at the owners expense. the failure and current mileage was 36,000.
03/26/201086000
 Tl*the contact owns a 2002 ford taurus. while pulling out of his driveway, the rear coil spring broke, which caused the vehicle to drop lower than manufacturer specifications. the dealer advised the contact that the vehicle was not included in any recalls related to the failure. the current and failure mileages were approximately 86,000.
12/03/200964000
 Tl* the contact owns a 2002 ford taurus. the contact stated while pulling out of a parking space the front spring broke on the driver side puncturing the tire. the contact took the vehicle to sears to have the tire and the front spring replaced. a month later while driving at 50 mph the rear driver side spring broke and punctured the tire. the contact called the dealer and the dealer informed the contact that there was no recall. the contact saw a recall regarding the suspension:front:springs:coil springs, but the 2002 year/model was not included. failure mileage was 64,000.
12/07/200955000
 Tl* the contact owns a 2002 ford taurus. the driver-side front springs fractured while reversing out of a parking space at 4 mph. the vehicle was towed to the dealer for inspection. the technician discovered that the passenger rear springs had fractured also. the manufacturer was notified, but no assistance was provided. the failure mileage was 55,000.
04/05/200981354
 Tl*the contact owns a 2002 ford taurus. while proceeding to back up the vehicle, the contact heard a loud grinding noise and smelled a burning rubber odor coming from the rear of the vehicle. the vehicle was taken to the dealer and they stated that the rear passenger side coil spring failed and punctured the rear tire. the vehicle was repaired at the cost of $562. the manufacturer stated that no compensation would be provided because the vin was excluded from the recall. the failure mileage was 81,354 and current mileage was 81,360.
05/13/2009780001
 Tl*the contact owns a 2002 ford taurus. while the vehicle was being inspected, the rear coil springs failed on both sides of the vehicle. the dealer stated that there was no recall or tsb for this year, make, and model vehicle; therefore, the contact would have to pay for the repair cost. the contact believes a recall should be issued for the coil springs since there are some recalls for the 1999-2001 models. the current and failure mileages were 78,000. updated 06/09/09. *lj updated 06/10/09.*jb
05/10/200962000110/17/2005
 Tl*the contact owns a 2002 ford taurus. the contact stated that the coil springs are splitting in half in the rear of the vehicle. the front coil springs may also be failing. the dealer stated that the vehicle was not included in a recall. the contact wants the vehicle to be repaired. the failure mileage was 62,000. updated 5/26/09 *cn updated 05/28/09.*jb
05/05/200994000108/09/2002
 Tl*the contact owns a 2002 ford taurus. while backing out the driveway at an unknown speed, the contact heard a loud popping sound. he jacked up the vehicle and noticed that the front coil spring failed and punctured the tire. he found recalls on the internet for the 1999-2001 models, but not for the 2002 models. the manufacturer will not cover the cost of the repair. the contact was advised to keep the receipts to receive reimbursement in case a recall is issued. the current and failure mileages were 94,000. updated 06/24/09. *lj the mechanic also informed the consumer the rear coil spring were near failure as well. updated 07/02/09.*jb
12/26/200898000203/20/2002
 Tl*the contact owns a 2002 ford taurus. the contact stated that her rear and front driver's side coil spring fractured and punctured a hole in her vehicle's tires. she was driving 5 mph at the time. the risk of serious injury was increased. the manufacturer stated that they would not assume liability for the repairs because there were no recalls available. the vehicle has been repaired. the failure and current mileages were 98,000. updated 3/5/09 *cn updated 03/10/09. *jb
12/25/200895000112/03/2001
 Tl*the contact owns a 2002 ford taurus. the contact stated that the front suspension coil springs exploded and punctured the tire. the coil spring was wrapped around the axle as well. the vehicle was towed to an auto body shop and was repaired at the cost of $690 by the contact. through research, he discovered nhtsa action number ea08018, open investigation for 2002/2003, for the same spring failure. the failure and current mileages were 95,000. updated 02-18-09 the rear coil spring failed as well. updated 02/17/09. *jb
12/20/2008880001
 Tl*the contact owns a 2002 ford taurus. while driving approximately 30 mph, the driver felt as if the front passenger side tire was flat. the vehicle was pulled over to the side of the road and he noticed that the tire was flat. the driver was going to replace the tire with a spare when he noticed a hole on the inner sidewall of the tire, which was due to the front coil spring failing. the vehicle was driven to the dealer and they confirmed that the front coil spring failed. the mechanic also stated that both rear coil springs were cracked and should be replaced. the vehicle was towed to a local repair shop and repaired. the manufacturer has been notified. the current and failure mileages were 88,000. updated 020209 *bf updated 02/03/09.*jb
12/10/2008102000107/01/2004
 Tl*the contact owns a 2002 ford taurus. the contact noticed that the coil spring punctured the driver's side tire when it failed. the only recalls that applied to the failure were for the 1999-2001 models. the vehicle has not been repaired. the failure and current mileages were 102,000. updated 1/8/09 *cn the consumer reapired the problem at his expense. updated 01/14/09. *jb
09/15/200891000107/23/2005
 Tl*the contact owns a 2002 ford taurus. the vehicle was taken to an authorized dealer for an oil change and the technician discovered that the rear coil springs were damaged. the technician stated there was a recall on the front coil springs. the vehicle has not been repaired. the contact was concerned of the safety risk involved. the vin was unknown. the failure and current mileages were 91,000. updated 11-25-08 *bf updated 11/26/08. *jb
04/10/200834000
 Tl*the contact owns a 2002 ford taurus. in april of 2008, while driving 30 mph, the contact heard something break in the rear of his vehicle. a mechanic stated that the rear coil spring failed. both coil springs were replaced at that time. on june 8, 2008, while the vehicle was parked in the garage, the rear coil spring failed again. the contact was unaware of what happened and, when he attempted to move the vehicle, the spring ripped the driver's side tire apart. the current mileage was 34,730 and failure mileage was 34,000.
04/18/2008960001
 While pulling out of my alley i heard a loud clunk and the left front end of the car dropped down a few inches and began to make grinding/rubbing noises. i carefully pulled back into my drive and after jacking up the car found the coil spring had broken. it did not puncture the tire but broke some sort of link. *tr
04/13/2008882281
 While sitting in my driveway, immediately upon placing the car in reverse, the front right coil spring broke, puncturing my tire. the car was required to be towed and i am now paying for both sides of the car to have the springs replaced including struts and bearings in addition to replacing the tire. this is a recalled item in the 2001 taurus and ford has not been recalled the 2002. i was extremely fortunate that the failure did not occur while driving at highway speeds. *tr
02/27/200679048401/31/2002
 1. drove car approximately 35 miles. parked the car for several hours. upon returning to the vehicle, the front drivers side wheel well was touching the tire making the vehicle immovable. the vehicle was transported to the dealership for problem determination and repair. 2. the dealer determined there were 2 broken coil springs (drivers side front and rear), a failed strut (drivers side), a broken sway bar link, and a missing axle boot clamp. 3. 1 strut replaced, 2 front springs replaced, 2 rear springs replaced, sway bar link replaced, axel boot clamp installed, front end aligned. *tr
03/21/200881540310/10/2004
 The passenger side rear coil/spring broke and rubbed a gouge into the tire. luckily my wife made it home before the tire exploded. this is the 3rd coil that has broken on the same car. the driver's side rear broke a couple years ago and the driver's side front coil broke about a month ago. there is no possible way that this is a coincidence. *tr
03/20/200865910108/10/2002
 2002 ford taurus broken rear coil spring. the right rear coil spring broke leaving a sharp pointy edge. this sharp pointy edge began to cut into the inner side wall of the tire, cutting a groove 1/8 of an inch deep. this could have resulted in a tire blowout, and subsequent accident with injury or death. i installed a new rear coil spring and purchased a new tire for safety concern. *tr
03/03/200824000212/01/2001
 2002 ford taurus broken rear coil springs. consumer states that the rear coil springs broke which resulted in them having to replace both of the tires due to damages to the tires from the broken springs. dealer told them they had to pay for repairs. *kb the consumer also stated the left front coil spring failed as well.*jb
02/28/200869530111/05/2002
 Tl*the contact owns a 2002 ford taurus. the contact heard a noise from the garage where his vehicle was parked. upon inspection, he noticed that the front driver side tire was flat. the contact removed the tire and noticed that the coil spring failed and punctured the tire. the vehicle was taken to the dealer for repair. the current and failure mileages were 69,530. updated 3/18/08 *cn the consumer stated dealer informed consumer the two rear coil springs were also broken. a total of three coil springs were broken. updated 03/18/08 *tr
02/25/200851097107/30/2002
 On 2/25/08, just over two months since front coil spring broke, the rear coil spring broke on passenger side of 2002 ford taurus at 51,097 miles while driving down the driveway. both rear coil springs were replaced. *tr
02/24/200842000105/24/2002
 Tl*the contact owns a 2002 ford taurus. while backing out of the driveway at 2 mph, the vehicle failed. the vehicle was towed to the dealer and they stated that the spring, plates, and tires on both sides needed to be repaired at the cost of $668.81. the failure and current mileages were 42,000. updated 07/09/08 *bf updated *jb
02/01/200832930108/20/2002
 We just had to replace both rear coil springs in my 2002 ford taurus with only 32000 miles. do you think when i go to replace this car that i will look for another ford????????????????????i don't think so. *tr
02/13/20080111/17/2001
 While getting a scheduled oil change, the dealer noticed my coil spring on the rear passenger side was broke. ford has had a history of coil spring failures and should issue a recall on all springs. *tr
02/03/200269682210/17/2001
 On feb 3, 2008 while backing out of driveway, my wife heard a loud bang. she got out and picked up a piece of coil spring laying on the driveway. took the car to ford dealer on feb 4, 2008. dealer discovered both rear coil springs broken, replaced same. this car lives on the highway. never overloaded, used for transportation to and from work. *tr
01/11/200868325102/13/2003
 The drivers side rear spring failed, puncturing the tire on our 2002 ford taurus. fortunately at street speeds, not highway speed. *tr
12/28/2007646502
 Several weeks ago the right front coil spring on my 2002 ford taurus ses broke in the middle of the night. hearing about the recall / warranty on the 1998 - 2001 taurus', i contacted my ford dealer about the problem, only to be informed that the recall does not apply to my 2002 taurus. after spending the weekend replacing the front coils, i had the front end aligned. when leaving a restaurant later the night, i hit a pot hole in the parking lot. hearing what sounded like a piece of ice, i checked the right rear of the car, removed some ice and continued on. the next day after hearing the noise some more, i discovered that the right rear coil spring had also broken. once again, i spent another saturday replacing coil springs on my ford taurus. when the rear coil spring broke, it created a groove on the inside of the right rear tire, (in which i just ordered a replacement for). *tr
11/01/200739000101/02/2002
 2002 ford taurus with broken rear coil springs and other problems. consumer states the coils springs broke, tires are wobbling, and the belt tensioner lost power steering. *kb
08/24/200785000210/18/2002
 Broken front and rear coil springs. *tr
09/26/200770000105/01/2006
 Tl*the contact owns a 2002 ford taurus. the contact took the vehicle to the repair shop for regular maintenance. the mechanic stated that the passenger side rear coil spring cracked. the current and failure mileages were 70,000. updated 11/1/07 *tr
07/12/200758486202/25/2005
 Tl*the contact owns a 2002 ford taurus. the vehicle was taken to the repair shop for a tire rotation. the mechanic noticed that the vehicle was lower on the passenger side rear and stated that the rear coil springs was broken. the current and failure mileages was 58,486. the consumer stated this is the second coil spring that has failed. the first time the front coil spring broke while driving and ripped the inside of the tire. updated 09/06/07 *jb
07/31/200745000210/17/2001
 I purchased a 2002 ford taurus sel new from sunnyside ford in holden, ma in oct of 2002 with 6 year 60k mile warranty plan. the vehicle currently has 54,000 miles on it and has not been abused and is driven only by my wife and i. a left rear coil spring snapped about a year ago and was replaced by dealer under extended warranty. with a $50 co pay by me. today 07/31/07 the right front coil spring suddenly snapped. car had to be towed to sunnyside ford who is once again making repairs with my $50 co pay under extended warranty. it is high time that ford motor co recall these dangerous 2002 model year taurus with defective front and rear coil springs before people are killed. i am lucky that i was not traveling at high speed when my springs snapped. i have read many accounts of this problem on the internet of these springs snapping suddenly and puncturing tires on 2002 taurus. *tr
06/23/2007105/04/2004
 2002 ford taurus, while backing out of the driveway the rear coil spring colapsed, slicing the brand new tire. this was the second taurus i owned , both same year make and model that had that its rear coil spring broke this wa svery dangerous and cost me lots of money.*ak
06/15/2007784881
 Approximately 3-4 months ago i found both rear suspension springs broken, so i replaced them. on 06-15-2007, upon entering the car, the front-left suspension spring snapped. ford indicated no recalls cover the spring(s). *tr
06/05/200788000203/31/2004
 Tl*the contact owns a 2002 ford taurus. while driving 5 mph, the driver side front coil spring failed and punctured her front tire. the engine failed shortly afterwards. the vehicle was towed to the mechanic who confirmed with the manufacturer that the springs were not under warranty. the driver and passenger side coil springs had to be replaced by the dealer, even though only one of them failed. the cost to repair the front coil springs was $800. during an oil change two weeks ago, the driver and passenger side coil springs failed. the rear springs and struts were replaced for $650. the contact can provide invoices for the repairs that were performed. the current mileage is 88,100 and failure mileage was 88,000.
06/09/200786231110/23/2002
 The driver's side rear coil spring was observed to be broken during a maintenance check. the rear right strut mount broke after the spring replacement and had to be replaced at extra cost. *ak
06/13/200744696108/14/2002
 Took the 2002 taurus to the ford dealer with an oil leak issue to have it corrected under an extended warranty. was informed by service manager that along with the oil leak the car also had a broken rear coil spring. when questioned as to why that should be a problem at 44,000 miles the service manage r had no explanation. also, he indicated that this repair was not covered by the extended warranty. it was my belief that the springs were checked specifically because it was known that they had a record of failure. the service manage r was aware from the beginning that they would not be covered by the warranty. i did provide the authorization to have both rear springs replaced, and paid for a wheel alignment which was also recommended. however, i was never informed that this was a common problem with the ford taurus. *ak
06/07/20072
 On my way to work this morning taking the same roads i travel everyday. i heard a thud from the rear of my car i imediatly pulled over looked around and under the car and couldn't find anything wrong. luckily i was close to work and continued on the last 1/2 mile or so. after work i pulled the left rear tire off in the parking lot expecting to find a broken brake spring. what i found was the main spring on the rear strut had broken, dropped down and put a grove into the back of my brand new tires with less than 500 miles on them. i put the spare (donut) tire on and was able to drive home (aprox 35 miles). i planned to attempt to change this myself but after a little research on the internet i have found this is very common and that ford is not stepping up to the plate and helping people to solve this very dangerous situation. i will take this to a mechanic on friday to be repaired and have them check the other three springs for failures. i have always loved fords but unless i here from someone regarding this issuse it may be my last american built auto.
06/04/200782375111/11/2004
 Driver side rear coil spring snapped, wedging against tire. fortunately the car was traveling under 10mph at the time of failure. *tr
06/01/2007451781
 During routine inspection mechanic found broken right rear spring. car only has 45100 miles on it. replaced both rear springs and struts. *tr
06/01/200669000210/01/2004
 Tl*the contact owns a 2002 ford taurus. while driving 15 mph, the contact heard a loud noise coming from the rear of the vehicle. she noticed that the rear passenger side tire was flat. upon further investigation, she noticed the rear coil spring had punctured the tire. the mechanic replaced both rear coil springs. approximately eleven months later, the front driver side coil spring failed and punctured the tire. the dealer replaced both front coil springs. there is a recall for front coil springs on the 2001 ford taurus (recall # 04v332000). the contact feels that her vehicle should be included in the recall. the current mileage is 84,000 and failure mileage was 69,000. updated 07/06/07. *jb
05/06/2007170001
 The left rear coil spring on the 2002 ford taurus fractured two days ago. the car only has 31,249 miles on it. not only did the coil spring break, which in turn, severely damaged left front tire, it also caused the suspension to drop, damaging the rear struts. the right rear coil spring was also rusted and breaking apart. i had to replace both rear coil springs, both rear struts, left rear tire ,and had to have an alignment. i have been informed that since the car was a 2002 model year it was not covered under the nhtsa recall # 04v332000 / ford taurus 1999-2001 regarding coil springs, even though it was the same identical problem. i felt that ford was liable to cover any costs associated with the breakage. nhtsa was investigating at this moment over 131 complaints received of rear coil spring fracture in the taurus 2001 and 2002 models. review of literature indicated that defective coil springs on 1992-2004 aerostar, focus, sable, taurus, and windstar models may suddenly break, puncturing the front tire , and leading to loss of steering control. under safety improvement campaign negotiated with nhtsa ford should replace broken coil springs at no charge up to 10 years/unlimited mileage. *ak
04/12/2007506001
 Make: ford, model: taurus, year: 2002, i was told by the manufacturer of these coil springs mubea: this condition has existed since 2002 for my coil springs rusting and breaking causing tire and car damage. i sustained this damage pulling out of my parking lot onto i-75 @ 176 mile marker north. why is there not the same recall as the one listed below. i keep my car in top running order. this is not fair when the manufacturer is well aware of this condition! i spent 536.00 to replace the right side at airport ford not counting the new tire. i want the other side left side replaced by ford. e.g.:nhtsa action number: pe05054 summary: the office of defect investigation (odi) opened preliminary evaluation, pe05-054, based on 131 vehicle owner questionnaires related to alleged rear coil spring fractures. since opening the investigation there have been an additional sixty-three (63) complaints alleging rear coil spring fracture. an analysis of the vehicle owner questionnaires (voqs) submitted to odi reveals that 42% of the complainants allege that the adjacent tire was punctured as result of a rear coil spring fracture. additionally, an analysis of the complaint data received by odi from ford reveals the following: there were a total of 553 unique vehicle complaints of coil spring fracture. 30% of the complaints allege that the rear coil spring fracture resulted in the adjacent tire being punctured. an engineering analysis (ea06-002) is being opened to further examine the potential safety implications of the rear coil spring fractures as related to tire punctures. *tr
04/08/20071
 Regular maintenance of 2002 ford taurus by a professional mechanic identified a fracture of the right rear suspension coil spring. this failure of a critical suspension component required replacement of both rear coil springs and struts. previous maintenance on the car had been performed in august 2006. therefore, the rear spring failure was thought to occur in the august 2006- april 2007 time frame. prior to the rear spring fracturing both front coils springs fractured. this fracture of the front springs occurred on july 15, 2005. it occurred while the vehicle was being driven at a speed of 35 mph. here the vehicle was safely brought to a stop, and was towed for repair before additional damage occurred. fortunately, tire punctures did not occur in any of the three spring failures described here.*ak
03/27/200790000110/01/2005
 Tl*the contact owns a 2002 ford taurus. while driving in reverse at 3 mph the contact heard a grinding noise followed by the passenger rear tire blowing out. the contact discovered failure in the rear coil spring once the tire was removed. the vehicle was towed to a ford dealer, who was replacing the rear coil spring. the current and failure mileage were 90,000.*ak
02/07/200773000207/01/2005
 Tl*- the contact owns a 2002 ford taurus. the driver's side front coil springs snapped. the contact noticed the problem when he attempted to move the vehicle. the spring punctured the tire and caused a flat. the mechanic stated that the coil springs were defective. approximately 2 months later the passenger rear coil spring snapped. the current mileage was 73,000. *ak
03/17/200784700112/01/2003
 Tl. while driving 20 mph in the 2002 ford taurus the rear passenger coil spring punctured the right rear tire. the contach change the tire and drove the vehicle to a dealer. the dealership replaced both coil springs. jrb
03/08/200783253106/01/2003
 Tl* - the contact called regarding the 2002 ford taurus. the contact stated the rear coil springs failed. there were no warning indicators. the contact had not driven the vehicle for a few days when she noticed the rear of the vehicle was sagging. the failure mileage was 83,253. the contact was able to drive the vehicle to a local mechanic, and the vehicle was diagnosed as the rear springs needed to be replaced. *ak update 4/9 *tr
01/30/20073
 A few days ago i got into my 2002 ford taurus and heard a twanging sound, not knowing what it was, i started the car, put it in reverse and my front drivers side tire went completely flat, what had happened is that the spring had broke, punctured my tire, and when i went in reverse, ripped a six inch hole in my tire. i had the car towed to the ford dealership for repair. the original estimate for this repair was $390.00. then yesterday, they called me to tell me that the back two springs were broken as well. this seems odd to me that three of four springs should all be broken at the same time, and pose a very serious safety hazard. if i had been driving down the highway and three springs had broke, i could be in very critical condition. the total of the repairs to replace all four springs came to about $550.00. plus the cost of the tire under warranty which was about 12 dollars for the service charge. *nm
12/28/200645368110/17/2002
 We have a 2002 ford taurus with aprox 45,000 miles. as my family was getting ready to enter the car we heard a loud boom . the back end of the car seemed to be a bit lower than usual. as we tried to drive it out of the driveway there was a large amount of rubbing so we parked the car and called our local dealership. today the mechanic let us know that the rear coil springs and struts are broken. this is a family car that is driven locally and has only a little over 45,000 miles on it. i see no reason for this failure whatsoever. this is the 3rd ford vehicle between our family and my parents family that has had this happen with springs, struts and/or suspension bar. fortunately all three times it happened before we were out on the highway. ford is well aware of the problem. my father worked for ford for 40 years and i can tell you the faulty parts are or were coming right out of monroe, michigan. they know this yet keep using the parts. you would think after the recall on models up to 2001 that they would correct the problem but they have not. is it going to take a death and lawsuit to keep ford from brushing this under the carpet? there are complaints all over the internet from people with 2002 models and up having the coils and springs failing on both the front and rear of their vehicles. i truly hope that ford will be forced to correct this problem once and for all. it is a truly dangerous situation. i fear for my safety and my children's safety. *jb
12/12/200672588204/01/2004
 Backed out of garage and both rear springs broke. no tire puncture so drove to dealer. springs not covered under recall. had both front springs replaced because they broke in may. dealer replacing springs at my cost. *jb
09/09/2006108/03/2002
 Broken rear coil spring. *jb
10/22/200699400210/21/2001
 I own a 2002 ford taurus and have already had the right rear coil spring replaced because it broke. today while sitting in my driveway the left front coil spring broke. i will now have to have this replaced also. *nm
10/10/2006710002
 Front and rear coil springs, 2002 taurus. one broke in april, 2006, slashing the left front tire. discovered that right rear was broken today during routine maintenance. *nm
01/01/19011
 2002 ford taurus coils broke and punctured the tire and consumer would like reimbursement for repairs. *kb the year before the problem with the coils, the dealer replaced the front stabilizer limb and strut connection. the consumer was informed by the manufacturer that there was no recall on his make and year, therefore, there was no defect. *jb
06/14/2006120385205/28/2003
 While exiting the driveway, front driver side tire went flat accompanied by a loud noise. the vehicle was moved to an independent repair shop (via flatbed truck) that found the coil spring & strut for that location & the right rear coil spring had fractured. the broken front spring ripped through the sidewall of the tire. both springs were replaced, along with the strut & tire. there is a nhtsa recall, #04v332000 regarding the front springs; however this vehicle isn't included in the recall due to it's vin. *nm
05/17/2006540081
 The right rear coil spring in the consumer's 2002 ford taurus became rotten and broke and punctured the tire. *ts the consumer is aware of a recall on the mercury sable and believes his vehicle should be included in the recall. the consumer contacted the manufacturer for reimbursement but they refused to cover the cost of repair. *nm
06/16/2006120000104/02/2004
 Dt*: the contact stated while pulling out of the driveway, the front driver side tire went flat. the vehicle was towed to an independent repair shop that determined the coil spring in that location and the rear passenger spring had fractured. both coil springs were replaced. there is a nhtsa recall, # 04v332000, regarding the front coil springs; however, it is not included in the recall due to the vin.
06/02/200643100209/11/2002
 Dt*: the contact stated twice while driving 40 mph the rear passenger side coil spring caused the tire to blow out. upon inspection the dealership determined the rear coil springs needed replaced. after replacing the rear coil springs a noise came from the rear of the vehicle. after the dealer replaced the rear shocks the noise went away. the alternator was replaced. updated 07/05/06. *jb
06/09/200685000101/10/2003
 I made a corner and heard a rubbing then a loud pop. the rear spring broke and stabbed the rear tire making it blow out. the car jerked hard but was able to keep control. the spring is sticking out about two inches hitting the side wall of the tie. *nm
05/17/2006138000109/01/2002
 Broken rear coil spring on my 2002 ford taurus. *nm
05/15/200657092110/06/2001
 Dt*: the contact stated while the vehicle was parked, it was determined the left rear tire was flat. upon initial inspection, the left rear coil spring was fractured and pointing toward the tire. the vehicle was not inspected by the dealer.
03/09/200675000110/01/2002
 Dt*: the contact stated while regular maintenance was performed on the vehicle, the independent repair shop determined the rear coil springs had fractured and need to be replaced.
03/02/200673350107/29/2002
 (1) was exiting driveway at low speed. (2) right rear coil spring fractured and punctured tire side wall causing rapid deflation. due to low speed their was no loss of control. (3) right and left rear springs, struts and tires replaced old parts not available. *nm
04/19/20062
 2002 ford taurus: failed pa state inspection in april 2006 due to both rear coil springs being broken. had to have both replaced in order to pass inspection. *nm
02/17/20061
 I have a 2002 ford taurus on which the left rear coil spring fractured and punctured the left tire. *nm
02/06/200671233108/24/2002
 Dt*: the contact stated while pulling out of the garage a rubbing and scrapping noise was heard. it was determined by the dealer to be a front coil spring fracture on the left side. the dealer replaced both front coil springs and discovered the right rear was fractured as well. the vehicle was driven to an independent repair shop where both rear coil springs were replaced.
06/07/200558187104/30/2005
 Dt: the contact stated while driving the rear driver's side coil spring broke. this failure caused a puncture in the rear tire. there were no prior warnings indicating a problem with the vehicle. the vehicle has been repaired. a local repair shop replaced the rear coil spring. the manufacturer has been contacted. *ak 12/7/2005. *nm
04/15/200576335112/01/2001
 Dt: 2002 ford taurus. rear coil springs broke. had 70000 miles on vehicle. dealership fixed coil springs. there was some rust near the brake where the coil springs broke. when i got into vehicle the coil spring broke. vehicle was in driveway when this happened. this is a safety issue and there should be a recall on 2002 ford taurus.*ak updated 12/27/05. *jb
08/19/2005125000109/17/2001
 After purchasing a brand new set of tires, i drove off of the parking lot and heard this horrendous noise. i continued driving thinking it would go away but after a block i turned around and went back to the place i bought the tires from. they put it up on the rack and determined the rear coil spring was broke. i drive a 2002 ford taurus and heard about the 00 & 01's so i believe the 02 should also be looked into. i had to have 2 rear coils, springs and struts put on. and pay for another tire as well as get another alignment. i wasn't too happy about it. i do not have the old part. *nm
01/10/2005410001
 While driving 40 mph the rear passenger coil spring punctured the tire. the consumer continue to drive. the dealership was notified, but did not resolve the problem. please provide more information.
02/06/200546100111/06/2001
 Broken left side rear suspension spring. gouged inside sidewall of the rear tire.*ak

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