Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD | ||||||||||||||||
| 03V087000 | FORD MOTOR COMPANY | from 10/29/2001 to 04/27/2002 | V (Vehicle) | 67894 | 03/31/2003 | MFR | FORD MOTOR COMPANY | 03/10/2003 | 03/18/2003 | 571 | 212 | |||||
| Defect Summary | Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, | |||||||||||||||
| Consequence Summary | Potential loss of windshield retention may also reduce occupant protection in the event of a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace these windshields. owner notification began on march 31, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford/mercury at 1-800-392-3673. | |||||||||||||||
| Notes | Ford recall no.03c03. customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 0109-01 | 09/01/2001 | 625669 | 2002 taurus/sable heater hose clamps upgrade prior to sale. *nlm | 11/30/2001 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||||
| 04189 | 12/13/2004 | 04245 | 10014062 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 04/27/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 031506 | 08/09/2004 | 04153 | 10011149 | Water in the blower case or on the passenger side floor, an inoperative climate control blower motor, a motor that operates on high speed only, and/or a blower motor resistor failure. vehicles built 5/1/2001 to 12/15/2003. *tt | 01/04/2005 |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||||
| 041514 | 08/09/2004 | 04189 | 10011159 | Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair. *tt | 01/04/2005 |
| 031501 | 07/12/2004 | 04137 | 10009321 | Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns. *tt | 09/23/2004 |
| 02236 | 11/25/2002 | 10008314 | Erratic operation of the cool/warm function of the temperature control system - repair procedure for stratification (secondary) temperature blend door. *tt | 07/27/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||||
| 01T05 | 09/01/2001 | 628158 | On some vehicles, the heater hose clamp may be improperly positioned onthe heater hoses leading to and from the heater core. *tt | 03/05/2002 | |
| 01156 | 08/06/2001 | 623944 | Some vehicles may exhibit heater core leaks. *slc | 10/31/2001 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 05227 | 11/14/2005 | 10018742 | Power window concerns - service tip. *tt | 01/12/2006 | |
| 04223 | 11/15/2004 | 10013395 | Grunting noise from front power window glass is powered to the full up position. *eh | 04/18/2005 | |
| 0325 | 02/03/2003 | 10002475 | Grunting noise from front power window after glass is powered to the full-up position. *tt | 09/03/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 09/01/2011 | 111000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated that a clicking sound was heard from the air conditioner and the contact noticed that the passenger side floor mat was wet. the contact was did not confirm if the two failures were related. the vehicle was taken to a private mechanic but not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000 and the current mileage was 112,000. kmj | |||
| 09/01/2011 | 111000 | ||
| Tl- the contact owns a 2002 ford taurus. the contact stated a clicking sound emitted from the air conditioner and the passenger side floor mat was wet. the contact was not sure if the failures were related. the vehicle was taken to a private mechanic, but the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 111,000 and the current mileage was 112,000. rds | |||
| 12/03/2009 | 195000 | 1 | |
| I have a 2002 ford taurus ses with 225,000 miles. one day when i was driving the car down the road the front window got this perfect round crack it the window then almost shattered. i did not replace it yet to see about a recall. *tr | |||
| 11/20/2009 | 79500 | 1 | |
| Water leaks into the heater blower box when raining and then to the passenger side floor inside the cabin. the water has shorted out the blower motor resistor and the blower motor. this also caused rust to form on the fan, the motor and resistor pack. *tr | |||
| 08/01/2009 | 65000 | 1 | |
| I own a 2002 ford taurus and understand many people have had this same issue. my a/c blower motor stopped working and was filled with water with traces of rust. i replaced the blower control switch, the blower resistor board, and removed and rebuilt the blower motor. the auto parts store i bought the replacement components from (directly across the street from the ford dealer) tells me this is a common occurrence. *tr | |||
| 10/15/2008 | 78345 | 1 | |
| Every time it rains heavy, i end up with water on the passenger floor. the defrost blower motor has shorted out three times due to this problem. i looked online and found many many complaints from ford taurus owners. due to some kind of defect,water gets in the heating system and ends up on the passenger floor. it also makes the defrost blower motor and resistor go out. *tr | |||
| 12/12/2008 | 39000 | 1 | |
| Reference ford tsb #04-15-3. i have a 2002 ford taurus ses with only 39,000 miles on the odometer and the blower motor had to be replaced because of water leaking from the bottom of the windshield into the blower motor. i was told by a local ford dealer that there is a recall #03v087000 on this problem, but it expired in 2007, so i had no choice but to purchase a new motor for $133.97, ford part #1f1z-19805-aa. this is evidently an ongoing problem. the internet site i visited had 7 pages of complaints about this same situation. this becomes a safety issue because visibility is impaired due to the fact that now you do not have any window defrosters. i am writing this complaint mainly to see if ford won't extend the above mentioned recall notice. *tr | |||
| 04/28/2008 | 59400 | 1 | |
| Heater fan blower only worked on highest speed only. i found out from a service technician that the problem was not a control switch, but was a resistor network p/n f6dz 19a706 aa. i replaced the part and problem was fixed (temporarily). same problem returned 5 months later (9/26/08). more inquiring at the dealer revealed the problem source. water leaking through a hole near cabin air filter. technical service bulletin tsb 04-15-3 explains the remedy and repair instructions. replaced resistor for second time and installed weatherstrip 4f1z 54022a54 aa, and panel 4f1z 54018a16 baa and applied silicone sealant in the leak hole. did not replace the blower motor at this time since it seemed to be working. now 1/25/09 the resistor failed for the 3rd time. will be replacing the resistor and blower motor since it appears the blower is shorted and is causing repeated failure of the resistor network. i argued with the dealer wb lincoln mercury that it should be a recall, but it apparently was not classified as such. one ford technician i spoke with at this dealer said he had repaired about a couple hundred of these same defects himself. reference recall number 03v087000. *tr | |||
| 03/18/2008 | 55000 | 1 | |
| Blower motor noise, and leaking on the firewall. the leaking started in 2008, i had the trough above the firewall and the blower motor replaced, and now the blower motor makes a loud vibrating sound. my car is a 2002 ford taurus ses and it only had about 50,000 miles on it when it started leaking, and now only has 72,000 miles on it, with the blower motor making these sounds. i am filing a formal complaint. existing recall number 03v087000 and a second complaint number is 10184014. *tr | |||
| 12/15/2007 | 90000 | ||
| Tl*the contact owns a 2002 ford taurus. the contact stated that water leaks into the vehicle through the windshield, which shortens the circuit in the floorboard. secondly, she discovered that the heating system was inoperative. she has not had the vehicle inspected to determine the cause of the failure. the contact is in the process of notifying the manufacturer in reference to nhtsa campaign id number 03v087000 (visibility:windshield). finally, the contact stated that the front coil spring fractured and caused the ball joints and the front passenger tire to fail. the springs were replaced, but the manufacturer did not provide her with any financial assistance. the failure mileage was 90,000 and current mileage was 101,000. | |||
| 11/04/2008 | 70000 | 1 | |
| With the cold michigan weather upon us, my heater blower is needed to provide removal of foggy/frosty windows for my children's safety and others. ford has had complaints on the internet and dealers are aware of the problem, i spoke to my local dealer and they said this very common with the ford taurus as water enters the passenger floor board and shorts out the blower motor. they said this would be a $400.00 repair. *tr | |||
| 09/08/2008 | 128000 | ||
| Tl*the contact owns a 2002 ford taurus. whenever the contact attempted to activate the rear defroster, she noticed that no air would blow out. the vehicle was taken to a local mechanic and the contact was informed that there was water build up in the blower of the defroster. the vehicle has not been diagnosed by the dealer. prior to the failure, the check engine warning indicator would illuminate whenever the defroster was activated. the current mileage was 132,000 and failure mileage was 128,000. | |||
| 09/20/2008 | 47000 | ||
| Tl*the contact owns a 2002 ford taurus. the contact stated that there was a water leak under the windshield that leaked onto the passenger side floor and created a puddle. he discovered a recall pertaining to the blower case/blow motor, but never received a recall notice. the nhtsa campaign id number was unknown. the failure and current mileages were 47,000. | |||
| 08/22/2008 | 93376 | 1 | |
| 2992 ford taurus ses heater blower switch and seal required replacement ford dealer had tsb on subject and new parts numbers to replace parts upgraded parts. cost $600.00 ford knows they have problem and redesigned the parts, but will not stand up and cover cost. i have owned a honda and toyota and both would have helped with similar problem. it is no wonder why they have become the top sellers in usa. i will never purchase another ford product ever. they need to stand up and become a auto manufacturer, not weisel word around the problem. if the cause of the problem was me then i fix if they cause then they should fix. *tr | |||
| 09/13/2008 | 93000 | 1 | |
| Heater quit blowing air. went to replace blower motor had water in it. looks like it has been leaking for long time. i thought water on floor was window being left open. *tr | |||
| 07/10/2008 | 82000 | 1 | |
| The fan blower motor on my dad's 2003 ford taurus se with only 33,000 miles and on my 2002 ford taurus ses with 82,000 miles both failed recently. my dad passed away july 7th and i was attempting to seal the car when a prospective buyer mentioned that the fan wasn't working. i checked it out and it work sporadically. i ended up taking it to hiller ford in franklin wi after talking to ford - they wanted it diagnosed. the dealer replaced the blower motor, resistor and rain hat which cost $520. the day of my dad's funeral, the blower motor on my car began to work sporadically. i took my car to hiller ford and authorized the repairs today. the estimate is $429 to replace the blower motor, resistor and a seal. the dealer service manager stated that it appears there is a leak in the post for the windshield and water was getting behind the dash soaking the blower motor unit. when i contacted ford on august 22, 2008, they claim neither car was subject to the 2003 windshield replacement recall (nhtsa campaign id # 03v087000). i find it hard to believe that ford is offering no relief because they claim the cars weren't subject to the recall and the windshield leak isn't related to the blower motor going bad. i'm out almost $1000 in repair costs and i've seen many comments from other owners who have had issues with the blower motor and leaks into the passenger compartment. *tr | |||
| 12/17/2004 | 80000 | 1 | |
| My 2002 ford taurus had a water leak in the ac/heater blower during rain storms. the dealer fixed the leak but i have had to replace the blower motor and blower motor resistor twice. my blower quit running again today. motor and resistor need to be replaced again. *tr | |||
| 07/01/2008 | 46600 | 1 | |
| The heater/ac blower of my 2002 ford taurus only works on high. i went to the dealership today and received an estimate to repair will cost me $660.00. this estimate includes a fix for a known design flaw. evidently water leaks into the vehicle from somewhere around where the windshield wipers are causing damage to the resistor and motor. i need a blower motor, updated (fix) cowl, and resistor. *tr | |||
| 07/15/2008 | 118000 | 1 | |
| Every time it rains, my 2002 ford taurus se leaks into the right passenger floor board. various bulletin boards, show that numerous taurus vehicles leak. ford should be responsible for the repair at no cost to the consumer. leaking causes blower to malfunction and/or not operate at all. extremely costly repair. *tr | |||
| 06/01/2008 | 111514 | 1 | |
| My 2002 ford taurus has a leak that comes from the fire wall to the blower motor resister. it also leaks to the floor of my vehicle. at one point i thought i felt a shock! i did not know where the water was coming from until my blower went out and researched the problem. it seems i'm not the only one with this defect. i did go to the dealership to purchase a resister part. the blower and other parts ran the bill up to $400. please can something be done. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/06/2010 | 107000 | 1 | |
| Vehicle was running fine. next day, no heat. i had a mechanic backflush the line after which i was able to get some(very little) heat for about 1 month just to get me through the winter. following year, i had to have the vehicle backflushed again. same results, but now the ac is staying on with the vent on and i have no heat any where but at the floor boards and that is very little to none. a mechanic advised me that it is the heater core and will need to be replaced. other complaints on the heater core sound to be a result of an incident i had: when i bought this vehicle, i had a problem within 30 days of ownership where water was leaking under the hood from outside. i was charged for replacing a faulty cowlick. the dealership told me that this problem would continue to happen weekly when the car got wet if the cowlick was not replaced. when i questioned how this was possible that i had this problem and they never had to replace this part before; i was told the vehicle never got wet while in their ownership,(open lot with no garages to protect vehicles from rain). i had to pay out of pocket to have the part replaced. *tr | |||
| 10/31/2002 | 91000 | 1 | |
| The heat/ac control on my 2002 ford taurus suddenly started working only on the highest setting, and the air is neither hot nor cold. after doing some research on the internet, i found that i am not the only person to have this problem. the floor on the passenger side front also becomes damp after washing the vehicle or a hard rain. i also have rust inside the blower motor itself, which i am suspecting is from the water leak. *tr | |||
| 09/24/2008 | 1 | ||
| 1. driving in heavy rain, washing the car. 2. the blower motor resistor fails, usually within 2-3 weeks after replacement, causing the fan to work only on the highest speed. because there is no air circulation, windshield fogging becomes a major problem on cold mornings or when driving in rainy conditions. to overcome this the fan has to run on the highest speed, but then the noise increases which makes the ride uncomfortable in the long run. also the fast, constant blowing of air is distracting and unpleasant. 3. the resistor was replaced twice; this time will also replace the blower motor. the old parts are unavailable. *tr | |||
| 02/14/2007 | 40000 | 1 | 07/28/2005 |
| Tl* the contact owns a 2002 ford taurus. the blower motor stopped working and the driver was unable to use the defroster and heater. the blower motor stopped operating due to a manufacturing defect that allowed water to enter the motor. the contact was informed that this was a common problem. the motor was replaced, and the contact requested reimbursement. the current mileage was 54,000. the failure mileage was 40,000. *ak updated 08/31/07 *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 12/01/2005 | 40000 | ||
| Tl* the contact owns a 2002 ford taurus. the contact stated that the front blower motor had become inoperable. the dealer as well as an independent mechanic made two attempts to duplicate the failure to no avail. the manufacturer was contacted and stated that there were no issues with the blower and did not offer any additional assistance. the current mileage was 80,000 and the failure mileage was 40,000. | |||
| 03/08/2009 | 89000 | ||
| Tl*the contact owns a 2002 ford taurus. after a hard rain, water accumulates on the passenger side floorboard of the vehicle. in addition, the heater blower and air conditioner blower only operate on the high setting. the vehicle has not been inspected by the dealer. the contact blogged and discovered the issues with her vehicle. the vin was unknown. the failure mileage was 89,000. | |||
| 02/03/2008 | 1 | ||
| 2002 taurus, blower worked intermittently for the past couple of weeks, and only work on high speed. mileage:56,000. *tr | |||
| 01/10/2008 | 52000 | 1 | |
| Heater fan not working causing loss of defrost in winter almost resulting in collision. *tr | |||
| 01/02/2008 | 86000 | 1 | 11/01/2002 |
| Water is leaking into the heater housing and on to the passenger floor board through the seam in the housing. we have been quoted a repair price from the ford service center of 500.00 plus to correct the problem. we know there is a tsb#031506 -nhtsa id#10011149 issued 8/9/04. on this problem related to recall #03v087000. also reference complaint # 10184014. why is this not a recall to repair this issue??? if you look at all the complaints here and on line there are hundreds of fords with this issue and if is costly to fix. *tr | |||
| 12/24/2007 | 1 | ||
| Blower motor failed due to water pooling on electrical components during rain events. rain hat in 2002 ford taurus is defective, as described in ford service bulletin: bulletin #: 031506 sequence #: 10011149 date: 08/09/2004 ford is aware of this problem. part is due to be replaced later this week. *tr | |||
| 12/20/2007 | 50000 | 2 | 01/26/2005 |
| When i purchased the car, the low setting on the blower motor didn't work. i had the resistor replaced, and the motor worked for a while. then i noticed water on the passenger side floorboard. water was entering the passenger side, behind the dashboard, through a leak near the air intake of the blower motor. the water has rusted the blower motor, causing it to blow the motor resistors and short out the motor. it has also caused water damage on the passenger side floor. i had to take the vehicle to the dealer to have the leak sealed and the blower motor replaced. i am currently waiting for the work to be done, so i don't have an idea of what it will cost yet. i will request that they return the old blower motor to me. *tr | |||
| 09/16/2005 | 52000 | 2 | |
| Tl*the contact owns a 2002 ford taurus. in 2005, the contact was informed that water leaked into the cowl panel, rested in the blower motor, and caused a shortage in the blower motor. the dealer paid a small percentage to have the vehicle repaired, although it was out of warranty. however, the failure recurred. the contact vacuumed the water from the floorboard. the purchase date was unknown. the current mileage was 83,000 and failure mileage was 52,000. | |||
| 11/26/2007 | 41681 | 2 | 09/11/2002 |
| Tl*the contact owns a 2002 ford taurus. on november 26, 2007, the heater blower motor failed. on november 27, 2007 the local mechanic stated that there was ice in the air box and it was corroded and covered with mold. a technical service bulletin stated that water was entering into the air box and contained mold. the contact noticed an odor in the passenger compartment when the heater blower was working normally. the local mechanic replaced the rain cap near the blower motor, weather stripping, and air filter due to the rust, mold, and ice. the failure occurred when the vehicle was under warranty; however, the dealer never replaced or repaired anything. the vehicle was garage kept and not driven on a daily basis. the contact is aware of the safety risk involved with the mold in the vehicle. the failure and current mileages were 41,681. | |||
| 11/26/2007 | 25900 | 1 | 01/27/2007 |
| Heater/ac either didn't blow or only blew on high. when it doesn't blow the windows fog and the baby is very cold. reference recall 03v087000 and complaint 10184014. *tr | |||
| 10/15/2007 | 70890 | 1 | 05/20/2003 |
| Blower motor went out due to water coming in from under hood on 2002 ford taurus. cost $500.00 to repair and was no fault of mine. *tr | |||
| 09/07/2007 | 54700 | 1 | 07/01/2003 |
| Ford heater automobile: ford taurus, 2002, mileage: 54,700 subject: design defect, heater motor installation background: air intake for the heater and air conditioning system is located between the hood and the front windshield. rain flows into this area and passes into the heater ducting. some of this water flows into the plastic housing for the blower motor causing early failure. potential hazard: early failure of the motor may result in the inability of the vehicle heating system to remove condensation from the interior of the windshield. in addition, the failure of the heating system during cold weather would not melt snow and ice that may accumulate on the windshield. problem: the blower motor is located under the right hand dashboard housed in a molded plastic assembly. this location is one of the lowest points in the heating system therefore water accumulates in the motor housing plastic assembly submerging the rear one-third of the motor in water. this results in early failure of the motor due to water contamination, as there is not a provision to drain water from the plastic housing. comments: this is a known engineering defect as ford sealed the housing with a rubberized compound to prevent water from the heating system flowing onto the floor. corrective action: mandate ford motor company to recall the 2002 ford taurus and other years and models with a similar system to install a drain in the heater motor plastic housing in order to drain the water from the assembly. i have retained the failed blower motor and plastic assembly for your review, if required, in order to observe the results of this defective design. note: i could not delete an error in equipment on the next window as this heater motor was installed as original equipment on the ford. please disregard the equipment window. *jb updated 01/07/08. *lj | |||
| 12/22/2006 | 47053 | 1 | 02/11/2002 |
| Tl*the contact owns a 2002 ford taurus. the contact stated that he experiences a lot of wind noise, water leakage, squeaks, and rattles coming from the vehicle's windshield. the contact stated that snow may have entered into the floor blower, motor, and resister and that speed was not a factor. the contact has performed the repair to his windshield. the current mileage is 50,457 and failure mileage was 47,053. | |||
| 08/01/2006 | 2 | 11/01/2005 | |
| Recurring problem with 2002 ford taurus leaking water through cabin air intake. results in puddles on passenger-side floorboard and ruined blower motor. needed to replace blower motor and spray for mold in the carpet. *jb | |||
| 12/25/2005 | 64000 | 1 | 06/19/2002 |
| 10149646. how many more complaints need to be tallied in order for ford to be addressed about the windshield leakage causing the blower motor failures? i see that there are over 20 complaints. ford needs to be ask to extend its vin list to include other cars. this is a safety issue. water leakage into a car is a problem. bad installation of a windshield is a safety problem. water damaged blower motors that will not run other systems is a safety problem. people's floorboards that collect and 1 of so of water is a safety problem. this is not normal wear and tear. *nm | |||
| 05/12/2006 | 45896 | 2 | |
| Blower motor for defrost and heating system failed after water leaked into housing. requested dealers assistance to correct problem, dealer stated there was no known problem, service bulletins or recalls. replaced by consumer, water continued to leak into interior on passengers side floor. consumer found service bulletin (ford motor company tsb 04-15-3) to correct problem. *nm | |||
| 02/10/2006 | 1 | 07/29/2005 | |
| During the winter the blower makes a weird sound like its struggling but its not. i have read so many complaints that have had problems with the blower and water coming in onto the passenger side floorboard. during a hard rain i also had water come into the cabin of the car and it soaked the passenger side floorboard. *jb | |||
| 12/25/2005 | 64000 | 1 | 06/17/2002 |
| Component: electrical system details: heater blower resistor blew from water injection from cowl from windshield. mechanic stated that cowl was problem. permitted water to get into blower resistor. blower resistor was irreparable. replacement of cowl and blower resistor costs 325.00. cause: defective cowl. result: replacement of both cowl and blower motor. $325.00. *nm | |||
| 01/01/2005 | 41000 | 1 | 01/08/2004 |
| Blower of heat and defroster on my 2002 ford taurus ses failed. due to failure, was unable to have windshield defrosted until problem was fixed for over $300.00. motor failed due to defective drainage around windshield which caused water to get in blower motor and destroy it. *nm | |||
| 01/03/2006 | 42000 | 1 | 08/10/2002 |
| The blower for the heating and air conditioning stopped working. i removed and replaced the blower motor. the blower motor had shorted out due to water leakage. there was still some water in the motor housing and the metal was rusted, evidence of water penetration for some time. the car is kept in a garage and only has 42,000 miles. i have kept the old part. *nm | |||
| 01/03/2006 | 46960 | 1 | 10/26/2001 |
| No heat/air. no blower function with the passenger side floor soaking wet. happened once last year and then decided to work. now it is shot. how many incidents of a similar nature does it take the nhtsa to have the manufacturer issue a recall or at least a free fix. i see quite a number of blower motor failures listed on this site. taurus brake rotors should also be recalled since they have failed prematurely for as long as taurus' have been made. *jb | |||
| 03/02/2005 | 89000 | 3 | 03/01/2005 |
| Dt: the contact stated the heater blower motor stopped working. the motor and resistor short out due to rainwater that entered the heater assembly through the venting along the hood of the vehicle. also, the rain water leaked onto the floorboard. he has replaced the heater blower motor twice at his own expense. *ak | |||
| 05/04/2005 | 49400 | 1 | 10/08/2001 |
| We purchased a 2002 ford taurus ses new in 2002. the blower motor for heating and air conditioning recently quit working. i took it to the dealership for repair. i was advised that water had shorted out the blower motor causing it to burn up and they had to replace the blower motor, blower resistor and installed a rainhat extension kit. i was advised that the kit was developed by ford to address the problem of water entering the blower motor and shorting it out. i was billed $374.37 to repair what is obviously a manufacter's defect. i feel that ford should have repaired this defect under an extended warrenty as it is obviously a design defect. the car has been garaged when not it use since it was new. it presently has about 49,500 miles on it. | |||
| 02/24/2005 | 40180 | 1 | 02/24/2005 |
| Just purchased the car and have(water in the blower case or on the passenger side floor, an inoperative climate control blower motor, a motor that operates on high speed only), have not had car repaired yet but did call ford for complaint.*ak | |||
| 02/19/2005 | 59687 | 1 | 06/21/2002 |
| I drive a 2002 ford taurus wagon, purchased new from the dealer, the warranty is now up. i was driving my car(canadian winter) and turned on my heater. i smelled something burning, and then smoke started coming out from under the dash. i turned the heater off and it went away. i took it to the dealer and they told me that it was a problem where water leaked into the heater motor and froze burning out the motor. now this is going to cost about $400 to fix. it apparently was a problem with taurus built from 2001 - 2003. there should have been a defect recorded on this and a recall done. | |||
| 10/05/2004 | 2 | ||
| While driving in inclement weather the blower motor failed work and the windshield became foggy. this caused poor visibility for the driver. consumer heard a loud knock noise coming from the front. consumer took vehicle to the dealer, and mechanic determined that defroster/defogger motor, and the passenger side lower ball joints needed to be replaced. *ak | |||
| 07/29/2003 | 24483 | 1 | 12/08/2001 |
| The blower motor on my 2002 ford taurus works intermittently. the ford dealer claims there is nothing wrong since the blower worked when the car was in the shop. when it happend again the dealer told me that there was a bad motor. *ak resistor and replaced it. now after the car was sitting for 3 days in the drive way the blower motor quit again. the dealer tells me there is nothing they can do unless it happens when the car is in the shop and they can duplicate the problem. without the blower neither the a/c nor the heater will work and depending on the weather the windows will fog up creating and unsafe driving condition. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | |||
| 03/25/2006 | 45000 | 40 | 08/01/2003 |
| Heater blower only works intermittently and only on high!*jb | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/15/2008 | 40000 | 1 | |
| 2002 ford taurus sel: the heater blower motor is shot, we have replaced it twice so it made me do some online research. turns out this is very common with the taurus and we can't afford to fix it on our dime again. we pull the motor out and there is water inside it. we've tried finding a leak or source of the water but no luck. this is getting costly and there is an existing recall #03v087000 for other taurus models, ours should be included also. problem started with 40k miles and now with 55k it still a ongoing problem. *tr | |||
| 01/03/2008 | 74000 | 1 | 05/17/2002 |
| I took my 2002 ford taurus to the repair shop because i did not have any heat. i was told it was the heater core and they proceeded to replace it. after i picked my vehicle up, by the time i got home i had no heat again. the technicians at the repair shop said they do not know why it is not heating. ford technicians do not know either. *tr | |||
| 01/06/2008 | 69000 | 2 | 12/15/2007 |
| No visibility on cold/snow days due to heater/defroster failure. having zero visibility is a very serious safety issue. numerous taurus owners have indicated the same problem. the heater resistor fails due to water getting into the blower motor compartment and shorting out the resistor. this is a faulty design by the manufacturer. my 2002 taurus had the heater resistor replaced approximately 3 weeks ago, and has now quit again. since the original replacement, we have experienced several strong rain storms. (although not a safety issue, the water also comes into the passenger side floor board causing mold and odor problems) through research via taurus owner websites, several owners have also experienced heater blower motor failure, in addition to the resistor failure. this is not a normal maintenance type issue, and due to the zero visibility issue, should be considered a safety issue. *tr | |||
| 12/22/2006 | 47053 | 1 | 02/11/2002 |
| Tl*the contact owns a 2002 ford taurus. the contact stated that he experiences a lot of wind noise, water leakage, squeaks, and rattles coming from the vehicle's windshield. the contact stated that snow may have entered into the floor blower, motor, and resister and that speed was not a factor. the contact has performed the repair to his windshield. the current mileage is 50,457 and failure mileage was 47,053. | |||
| 03/02/2005 | 89000 | 3 | 03/01/2005 |
| Dt: the contact stated the heater blower motor stopped working. the motor and resistor short out due to rainwater that entered the heater assembly through the venting along the hood of the vehicle. also, the rain water leaked onto the floorboard. he has replaced the heater blower motor twice at his own expense. *ak | |||
| 03/23/2005 | 75000 | 1 | 04/01/2004 |
| Windshield is always damp on starting. blower motor ceased working and was repaired for $250.00. wondering about the winddshield leaking? and recall as this will probably happen again.*ak | |||
| 10/28/2004 | 41799 | 3 | 08/07/2002 |
| Water leakage on the front passenger side. heater failure.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 10/29/2007 | 24500 | 1 | 01/27/2007 |
| Rear passenger power window went out. mechanic said that he sees this all the time and that i'll probably be back shortly for another one. he said that they put cheap motors in them and they don't last long. *tr | |||
| 06/23/2006 | 61222 | 2 | |
| The motors of the two windows on the driver's side of a 2002 taurus 4 door sedan both failed. the ford dealer determined that the motors had failed and offered to replace them at $225 each. charge for inspection was $42. having power windows that won't go down could be a safety problem in some situations. *jb | |||
| 02/26/2004 | 35187 | 1 | 05/16/2003 |
| Interior tires separated. *ph the windows made a noise when going up, the dealer lubricated the regulator. *jb | |||
| 06/01/2002 | |||
| Right power window is in failure. dealer ph | |||
| VISIBILITY - WINDSHIELD | |||
| 01/01/2001 | 60000 | 1 | |
| Windshield develops a leak passenger side. i've had the blower motor repaired and the windshield re-sealed but is leaking again. water puddles in the passenger floor. heater looses heat when blower speed is turned up, think this may be related to water issue as well. hope something can be done the windshield is getting loose and dangerous. *tr | |||
| 01/05/2009 | 105000 | 1 | |
| 2002 taurus cabin leak on passenger side that caused my blower motor to short out. 1/29/2009 this complaint is listed under recall 03v087000. it is also listed under complaint number 10228606 . the ford dealer states that this is a technical service problem under will not fix it under recall 03v087000. the vin number for my 2002 taurus is 1fahp5352g283392. i had this vehicle repaired today( january 29, 2009). this problem only showed up after i began parking the vehicle on the outside. i truly believe that ford should reimburse me the entire cost of $315.59 it costed to fix this problem. *tr | |||
| 04/28/2008 | 59400 | 1 | |
| Heater fan blower only worked on highest speed only. i found out from a service technician that the problem was not a control switch, but was a resistor network p/n f6dz 19a706 aa. i replaced the part and problem was fixed (temporarily). same problem returned 5 months later (9/26/08). more inquiring at the dealer revealed the problem source. water leaking through a hole near cabin air filter. technical service bulletin tsb 04-15-3 explains the remedy and repair instructions. replaced resistor for second time and installed weatherstrip 4f1z 54022a54 aa, and panel 4f1z 54018a16 baa and applied silicone sealant in the leak hole. did not replace the blower motor at this time since it seemed to be working. now 1/25/09 the resistor failed for the 3rd time. will be replacing the resistor and blower motor since it appears the blower is shorted and is causing repeated failure of the resistor network. i argued with the dealer wb lincoln mercury that it should be a recall, but it apparently was not classified as such. one ford technician i spoke with at this dealer said he had repaired about a couple hundred of these same defects himself. reference recall number 03v087000. *tr | |||
| 11/11/2008 | 5000 | 1 | |
| When we purchased our vehicle in 2003 with 5,000 miles on it we would have issues of the car stalling whenever we turned on the heater to high while driving. we had the car in several times and it never got resolved. now we have found mold under our passenger side carpet and water leaks from under the hood and has got into our heater blower motor. after some research we have found ford had release a t.s.b 04-15-3 on how to fix this known leak issue on 2001-2004 fords. there are other complaints you should have received over this issue from other people. reference recall number 03v087000 and another persons complaint #10184014. *tr | |||
| 07/15/2008 | 137000 | 1 | |
| My blower switch stopped working on all levels but high and i have water on my passenger side floorboard whenever it rains, was told that i would need to replace the blower switch and motor. i have not replaced anything yet, but have been told that it will stop working soon. i have two small children and need my a/c and heat in my car. i saw the same issue all over the internet as what is happening with my vehicle and wanted to help get this water leak problem with this car taken care of. i wanted to mention complaint # 10184014 and recall # 03v087000. i am now having electrical issues with my dash lights going out that is not fuse related and am concerned that it may be related to this issue. *tr | |||
| 08/23/2008 | 120000 | 1 | |
| Water appearing on the front passenger floor mat, failure of ac/heater blower. very noisy in the beginning like bearings failing due to water getting into motor. fan motor now not operating at all. water leakage might be related to windshield recall #03v087000. i just discovered this was possibly a recall issue and the motor just quit working so i have not resolved this issue yet. will be contacting the local ford dealership to see what they will do if anything. *tr | |||
| 07/21/2008 | 1 | ||
| Water leaks on passenger side floor. read many other blogs lots of other complaints about the same thing. *tr | |||
| 07/18/2008 | 29000 | 1 | |
| My vehicle has a water leak on the passenger side floorboard. this happens every time there is a hard rain. i believe there is a recall notice involved, number 03v087000, but supposedly my vehicle is not involved. i would also like to reference nhtsa complaint number 10184014, which apparently deals with the same problem. *tr | |||
| 06/17/2008 | 58000 | 1 | |
| The floor on the passengers side of the car was extremely wet after a big rain and kept getting wet for a few days after the rain. nothing was done, other ford taurus were recalled for this problem but not mine. *tr | |||
| 12/18/2005 | 70000 | 1 | |
| My 2002 ford taurus had water in the front passenger side floor board. we couldn't explain how it got there. we checked everywhere - nothing. then, our defrost and air conditioning system only worked on high. just recently, nothing works. the blower or fan stopped putting any air out. i started doing some research and a ton of consumers are having the same problem with their fords as well. each one described exactly what went wrong with my vehicle -- water on the passenger side front floor board and their ac/defrost system only working on high or not at all. *tr | |||
| 01/01/2008 | 30000 | 1 | 03/01/2007 |
| Ford issued a recall # 03v087000 stating issues of windshield mounting being under standard requirements. this causes excess noise, water leakage, and rattling. my vehicle was made a few days after the cut off date at the same plant where the problem was in atlanta. my vehicle leaks water from the windshield. i have complained to ford and no one will stand behind their error and fix it. my vehicle is 6 yrs old but only has 30,000 miles. this error is not acceptable and is not normal wear and tear on a vehicle. i need someone to help me take care of this issue. the consumer should not have to pay for the manufacturers defect. *tr | |||
| 01/15/2006 | 49000 | 1 | 10/01/2005 |
| Tl*the contact owns a 2002 ford taurus. the contact stated that water leaks into the passenger compartment from the windshield. the water then leaks onto the floorboards. as a result, mold is damaging the roof of the vehicle and the floor. she notified the ford dealer in her area and they stated that nothing could be done because her vin was not included in nhtsa campaign id number 03v087000 (visibility:windshield). the vehicle has not been repaired. the a/c, heater, and blower motor have also rusted due to the leak. the failure mileage was 49,000 and current mileage was 88,000. | |||
| 06/01/2006 | 49000 | 1 | 03/22/2006 |
| I have a 02 taurus which leaked water onto the passenger floor board also causing my ac blower motor to short out. i could not get ford to act even though a related recall existed under 03v087000. *tr | |||
| 11/02/2006 | 68000 | 1 | |
| Dt*: the contact stated water leaked from the windshield into the engine bay, and the heater and air conditioner had problems. the vehicle was taken to an independent mechanic, who determined that consistent leaking caused the lower motor to rust out completely. the mechanic also printed out a recall # 03v087000 about the visibility:windshield. the vehicle was taken to the dealer who determined the vehicle was not included in the recall due to the vin. | |||
| 01/20/2006 | 63000 | 1 | 05/05/2002 |
| Dt*: the contact stated the windshield mounting leaks and there is a lot of wind noise. there is an nhtsa recall, # 03v087000, regarding the windshield. the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin. updated 3/28/2006 - *nm | |||
| 01/20/2006 | 48000 | 100 | 08/01/2002 |
| Dt*: the consumer stated the windshield makes a popping noise when cold. there is a nhtsa recall, # 03v087000, regarding the windshield. the vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the vin. also, while pulling out of a parking lot, a loud pop was heard. upon inspection, the front passenger tire was flat. the spare tire was put on and the vehicle was taken to the dealership. the dealership determined the passenger side coil spring broke causing the tire to go flat. both front coil springs were replaced. *jb | |||
| 12/01/2005 | 47000 | 2 | |
| 2002 ford taurus front right side spring broke. *ts ***no answer required*** the windshield had to be re-sealed due to water leaking inside the vehicle. the motor assembly had to be replaced for the heater. the consumer discovered there was a recall for the coil springs as well as the windshield problem that she was experiencing. the consumer felt she should not have been charged for the problems that she was experiencing because of the recalls. *jb | |||
| 07/07/2005 | 73000 | 1 | 05/27/2005 |
| Dt: 2002 ford taurus, the consumer stated she purchased the vehicle used. she did a car fax report before buying the vehicle and all the maintenance that had been done was done by the ford motor company. this car has ford motor parts on it. when it rains it leaks into the passenger floor board. the water was about one inch deep in the floor board yesterday. the consumer called the dealer where she purchased the vehicle from and they said there was no recall. the consumer had her insurance company to see if there was any recalls. they told the consumer there was the recall number is 03v087000. this recall was on the windshield, leaking. there were also two other recalls numbers 04v106000 service brakes wiring and 02v266000 brake pedal. the consumer wanted to know why her vehicle was not included in the recall. *ak | |||
| 10/27/2004 | 63000 | 1 | 08/15/2004 |
| There is water on the front floor, mainly passenger side after a rain. the dealer says that my taurus is not a part of any recall. nhtsa campaign id number: 03v087000 states that 2002-2003 taurus are affected. my windshield, apparently is leaking, but my vin # does show up as part of the recall. the vehicle was purchased used but has not been involved in any accidents. the dealer has only offered to repair the problem for a fee.*ak | |||
| 06/01/2004 | 1 | ||
| In heavy rain storms water leaked from the windshield. there was squeaking and rattling. consumer stated that she had not heard wind noise. recall 03vo87000 was issued. *ak | |||
| 06/15/2004 | 54000 | 1 | |
| The consumer stated the windshield leaked. the vehicle was already in for recall 03v087000. the consumer stated the vehicle was tested for leaks during the recall, however, the windshield still leaked. provide further details. *jb | |||
| 03/22/2004 | 2 | ||
| When driving the vehicle in the rain the windshield would leak rain into the vehicle. the consumer had made contact with the dealership about this issue. *mr | |||
| 01/03/2004 | 43000 | 1 | 11/02/2001 |
| I bought my car new in nov 01. i noticed a stale smell and complained to the dealer and they changed a filter. two days later the smell was back. this month,after a heavy rain, there was 1 1/2 inches of water on my passenger floor and water in my heater blower which within a matter of minutes killed my blower on all positions but high. i called ford and they said there was no recalls on my vehicle. i did some research and found that my car was manufactured in oct 01 and there was a recall on the windshield. i took the car to the dealership and they told me it was probably not the windshield put a design flaw and they had a kit that would fix the problem and they would put a new blower in. i informed them that i was not going to pay anything for this they said they would contact the rep. i scheduled an appointment and in the meantime called ford and told them that i was not paying for it because it was a design flaw. i talked with gloria and she took all the information and she told me that she would advise the dealership and also throw in a carpet shampoo and deordorizer treatment. when i picked my car up i was charged $36.66 for a consumer co-pay and i had to pay it or i could not have my car. *la | |||
| 08/07/2003 | 1 | ||
| The consumer received a recall notice in april 2003 for the windshield. the windshield was scratched,d crooked, leaked water and the clips fell off. please fill in additional information. dealer was made aware of the problem. the dealer, pecheles ford washington north carolina. service director bill howard. 252 946 9104. *ph | |||
| 07/31/2003 | 1 | ||
| No parts available! the consumer received a recall for the windshield; recall number is 03c03. it has been three months. tom addis, lake city ford hwy 95, coeur d'alene idaho 83814. 208 664 9211 service manager is josh. *ph | |||
| 1 | |||
| The dealer refused to honor recall 03 v 087 000, because they were backed up with other warranty work. *jb *scc | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/21/2003 | |||
| The dealership hasn't ordered the parts for the windshield wiper recall 03 v 087 000. consumer has been waiting for a month. *nlm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 12/22/2006 | 47053 | 1 | 02/11/2002 |
| Tl*the contact owns a 2002 ford taurus. the contact stated that he experiences a lot of wind noise, water leakage, squeaks, and rattles coming from the vehicle's windshield. the contact stated that snow may have entered into the floor blower, motor, and resister and that speed was not a factor. the contact has performed the repair to his windshield. the current mileage is 50,457 and failure mileage was 47,053. | |||
| 10/20/2004 | 2 | ||
| While driving in inclement weather the windshield wipers would come on and go off intermittently without warning. the consumer was able to drive it to the dealer for inspection. the mechanic informed the consumer that the windshield wiper motor needed to be replaced. please fill in additional information. | |||
| 05/17/2003 | 6000 | 1 | 11/12/2002 |
| The vehicle caught on fire. *jb the vehicle was parked and locked for 8 hours when a noise was heard. the consumer viewed the front of the vehicle on fire. the insurance and fire investigators thought that maybe the fire started in the windshield wiper motor. *scc *jb | |||
| VISIBILITY/WIPER | |||
| 12/03/2007 | 40000 | ||
| This is an apparent problem with many of the ford taurus's where the heater just stops working. each time it stops working it seems to cost over 2,000.00 to fix the issue. the actuator motor, the heater core, and the blower door all continue to be affected. even after repair it seems that it will only work for about 1 year before it needs to be fixed again. just outside of the warranty period. we have replaced the heater system 3 times and it just did it again. research on line shows that this is a significant issue with many of the ford products that use the heater set up like the taurus. it may also include the for f150 truck with a similar problem. | |||
| 07/25/2003 | 29000 | ||
| Since i bought my ford in july 2003 i've been complaining about my windshield being defective, the windshield itself has little chips in it (a manufacturer defect in the glass) and i've always complained to my ford dealer about highway noise. 9 years later the noise has gotten so bad that i'm afraid that if i hit a pot hole hard enough that my windshield will fall out! also the bottom right corner of my windshield has gotten so bad that i had to stuff tissues to reduce the rattling of my windshield. after doing extensive research on recalls for my car i've found one recall for the exact problem i've been having all these years. please tell me that i can still have my windshield replaced. it's coming to the point that i am afraid to drive my car. ford recall number 03c03, dated march 03, 2003 from nhtsa. these recall notices were sent out in march on 2003, i bought my car from ford in july 2003! . the website that i had found this information: http://www-odi.nhtsa.dot.gov/acms/cs/documentlist.xhtml?docid=03v087&doctype=rcl | |||