Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/30/2010 | 149000 | ||
| Tl-the contact owned a 2004 ford f-150. while driving approximately 40 mph the vehicle was involved in a crash in which the air bags did not deploy. a police report was filed the the driver was taken to the hospital via ambulance to treat serious injuries. the driver was the only injury reported. the vehicle was destroyed and towed to the contact's home. the vehicle was not examined for the cause of failure and was not repaired. the failure and current mileages were 149,000. sm. | |||
| 12/06/2006 | 1 | ||
| I was in a car accident in december of 2006. another car failed to yield to me on a green light and we collided. the impact of this accident was hard enough to bruise my internal organs yet the air bags did not deploy. i asked the ford collision center why the air bags did not deploy and 2 staff told me, you did not hit it right. one of the reasons i leased a ford taurus was its safety features and its high safety rating. i did not keep this car and when it was due to be returned, i did not choose another ford. i went to 5 different dealers and told them what ford had said about why the air bags were not deployed and not one of them had ever heard of such a comment. i still have not recovered from my injuries in this accident and would like to tell the public not to rely on the safety of airbags in this car if you have to hit the other car in a certain way. this is a false security for the public to believe in and i will never buy another ford vehicle. *jb | |||
| 03/29/2007 | 15800 | 2 | 01/13/2005 |
| Tl* the contact owns a 2004 ford taurus. the failure mileage was 15800, and the current mileage was 16038. while driving 10 mph the vehicle was hit on the driver's side, damaging both driver's side doors. the air bags failed to deploy, and the contact sustained a concussion, neck injuries, and bruises on her left side. at 16,038 miles while sitting at a stop light the contact's vehicle was hit from the rear by a vehicle at 45 mph the contact was knocked out and suffered another head concussion and facial bruises around eyes because her face hit the steering wheel. the vehicle was currently in the repair shop, and the contact did not know why the air bags did not deploy. *ak | |||
| 05/07/2005 | 04/27/2005 | ||
| I had an after market radio installed in my car. once i picked up my car i noticied that the air bag light was on. i took the vehicle to ocala lincoln-mercury in ocala florida. the dealer stated that the air bag module went through the radio. the dealer stated that the air bags no longer work. the cost to repair this issue would be about 800.00 dollars. i called ford and they told me that they have no control over a design feature. i f i had to replacethe radio even if it does not work i could not do the replacement i would have to find an original radio or live without one. my issue is the stupid design of placing an air bag module in the radio and that i do not have air bags now. ford told me that since i replaced the radio it is on me. | |||
| AIR BAGS - FRONTAL | |||
| 07/03/2010 | 88000 | ||
| Air bags on 2004 ford taurus did not depoly on frontal impact at appox. 45mph. | |||
| 09/15/2010 | 116000 | ||
| Stopped for vehicle a that was turning - vehicle c came from behind and plowed my 2004 ford taurus se into the vehicle a . vehicle c was a large f250 truck traveling on main highway. my ford taurus was impacted from rear and front impact. the car was a total loss in the accident . sept, 2010. the rear frame surrounding the trunk was bent. the front drivers side was damaged heavily. the air bags in the vehicle did not deploy from front and rear impact. a vehicle that we purchased for this specific safety feature and paid extra for failed ! | |||
| 04/06/2006 | 1 | ||
| On april 6th my daughter had an accident in her 2004 ford taurus. she ran off the road and hit 6 concrete block pillars and wooden fence. she hit these primarily with the front bumper of her vehicle yet the air bags did not deploy. should it?? *jb | |||
| 12/25/2005 | 49000 | 1 | 08/02/2004 |
| Dt*: while driving the contact's husband encountered an area of black ice. the vehicle spun around, hitting a telephone pole, and then crashing into an embankment. upon impact, none of the air bags deployed. the front of the vehicle was damaged. although the contact's husband was wearing a seat belt his head went completely through the windshield. he sustained face and head injuries. a police report was taken at the scene. the insurance company evaluated the vehicle and it was deemed a total loss. *ak | |||
| 05/14/2005 | 45500 | 1 | 01/11/2004 |
| Rear ended a vehichle, showed airbag deployment, steering wheel opend up but bag did not deploy or inflate, charge but did not deploy | |||
| 04/29/2005 | 65000 | 1 | 06/01/2001 |
| Contact states: apparent failure of air bags to deploy. consumer's wife and son rear ended another vehicle. upon impact, both front air bags disengaged but did not deploy. they charged but did not actually come out.*ak | |||
| 01/17/2005 | 1 | 07/17/2004 | |
| Collision on 01/17/05 i was a passenger, my husband driving. our 2004 ford taurus was in collision with a horse, the horse came through windshield on passenger side. in all probability totaled my car. pending insurance adjuster decision. the airbag did not release. i was injured. the airbags did not release. we have been told the bumper had to be hit to make it go off. from the top of bumper all the way to middle of roof caved and shattered. if the airbag was not suppose to release, i feel that the general public is not aware of this misrepresentation. i think consumers should be made aware of something that is just an additional fixture they paid for, not a safety feature. *jb | |||
| 12/17/2004 | 17200 | 1 | |
| While making a left turn consumer's vehicle was struck in the front by a vehicle traveling at 55 mph. upon impact, air bags did not deploy. vehicle was totaled. consumer sustained injuries. *ak | |||
| 09/14/2004 | 3 | 03/24/2004 | |
| Air bag light illuminated intermittently. as a result, air bags were inoperative and wouldn't deploy when needed, per dealership. *ak | |||