Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 17225 | 09/01/2003 | 10004082 | Steering column lock discontinued. *tt | 11/18/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 03/03/2012 | |||
| The shift will not go into gear have to wait until the car is ready and then the shift will move | |||
| 03/22/2011 | |||
| Tl* the contact owns a 2004 ford taurus. while the contact was driving approximately 35-40 mph around a bend, the steering wheel began to turn 360 degrees causing the vehicle to lose control and swerve off of the road. there was no prior warning of the failure. the vehicle was towed an authorized dealer for diagnosis. the technician informed that the steering rod was fractured and the vehicle was repaired. the failure mileage and vin were unknown. | |||
| 03/22/2011 | |||
| Tl-the contact 2004 ford taurus. while the contact was driving approximately between 35-40 mph into a curve, the steering wheel began to turn in a 360 degrees, causing the vehicle to lose control and swerve off of the road. there was no prior warning. the vehicle was towed an authorized dealer for diagnosis. the technician informed that the steering rod fractured. the vehicle was repaired. the failure mileage and vin were unknown. js | |||
| 03/02/2009 | 68000 | 1 | |
| As i was pulling into my driveway i noticed smoke rolling out from under the car hood. when we got the hood up we discovered the hood insulation on fire. we used a fire extinguisher to put it out. besides the insulation, the windshield washer fluid hose was burnt through and loose from the hood and part of hood was burnt. the body shop said the cause was the result of fluid leaking from the power steering hose onto the hot manifold and starting the fire. this was the first time this has happened in my car. the hood was fixed and windshield washer hose and nozzle were replaced. a new power steering fluid hose has been ordered to replace the other one but is on back order so my car sits at the body shop. *tr | |||
| 08/16/2007 | 105000 | 1 | 02/01/2005 |
| Tl*the contact owns a 2004 ford taurus. while driving 45 mph, the steering wheel locked up. the failure resulted in a crash, which led to structural damage of the vehicle, minor instrument panel damage, and a dent in the driver side door. the glass also needs to be replaced. a police report was filed. the contact has not notified the dealer or the manufacturer. the vehicle is currently being inspected by the insurance agency to determine if it was destroyed. the failure and current mileages were 105,000. | |||
| 05/28/2004 | 42 | 3 | 05/13/2004 |
| I bought a 2004 ford taurus se brand new. after about two weeks i started to get vibration from the accelerator pedal between 42-45 miles ph. i took the car back to the dealer and a mfg warning came on for this problem and the directive was followed by the dealer so i thought the problem was over. within two days later the problem got more severe and in addition to the vibrating gas pedal and steering wheel started to shake. i made another appointment and brought the car in for service at the dealer and after waiting two hours for my car the dealer told me that there was nothing they could do for me that this problem was under research to find a permanent fix for both problems. i told the dealer the this is a 2004 ford taurus with 2,900 miles on it and the problem was getting worse by the day and that i wanted my car fixed for fear that something worse would happen. the dealer and ford motor company refused to do anything about it and totally ignored my safety in this car. ford motor company further said check back in about 6 months maybe we might have a fix for the problems. in the meantime they could care less if something happened to me in their car knowing i had progressive problems with this car and that i was totally unsatisfied. i even suggested that they keep the car until it was fixed and lend me a loaner car until the car was safe, again they refused. please also note that both problems were verified at the dealership where i bought my car they didn't deny the problems but refused to fix it from ford motor company. *la | |||