Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/09/2013 | 97000 | ||
| My vehicle is accelerating on its own. i was driving at about 25 to 30 miles per hours when i notice the needle on the instrument panel wasn't going down when i took my foot off the pedal,and later it started to get more agressive and started accelerating on its own. i made it home safely, but i'm afraid to drive my car now. | |||
| 02/20/2013 | 99567 | ||
| Vehicle was increasing speed without giving it gas. had to push on the brake hard to slow down. cruise control was not on. after stopping it appeared to be ok, but the cruise would no longer work. the cruise light comes on, but nothing happens. i checked under the hood and the cable going to the cruise control had popped off. reattaching the cable did not fix the problem as the cruise still does not work. i checked and the cable was off again. | |||
| 02/08/2013 | 93000 | 1 | |
| When going down the street at any speed, the car can just start going faster on its own, going around corners or anytime going down the road. its getting very dangerous. most of the time when you tap on the gas pedal, it will break free and go back to normal but sometimes it just goes faster and faster. have to pop it in neutral and keep tapping the pedal and hope it goes back to normal. very dangerous for me or my kids and other drivers on the road. another thing is that i can turn on the cruise control and the light shows it is on but when i push the set button nothing happens. *tr | |||
| 01/06/2013 | 135000 | 1 | |
| When going down the street at any speed, the car can just start going faster on its own, going around corners or anytime going down the road. its getting very dangerous. most of the time when you tap on the gas pedal, it will break free and go back to normal but sometimes it just goes faster and faster. have to pop it in neutral and keep tapping the pedal and hope it goes back to normal. very dangerous for me or my kids and other drivers on the road. i am trying to get it fixed very soon. right now the mechanic does not know what is wrong and i am still driving it because i have to get to work. its my only car. *tr | |||
| 11/25/2012 | 1 | ||
| I was driving my 2007 ford taurus se with my family in the vehicle with me, out of nowhere my car rpm shot up. i had to put my car in park while my engine is screaming and hit the gas peddle couple of times, to bring my rpm back down.(note: rpm be around 4000). sometimes while i'm driving my car, it will keep the same speed or it will accelerate without hitting the gas peddle. *tr | |||
| 10/16/2012 | 104307 | ||
| I was driving uphill at 25 mph. when i reached the crest of the hill, it felt like the gas pedal pushed itself down and would not release. the rpm went up to 4,000 and my car was accelerating. i put both of my feet on the brakes, which had little effect. i then pulled over and shut off my car. after, i put my car in park and put the emergency brake on for precautions. i started my car up after letting it rest for awhile and it immediately went up to 4,000 rpm(s). i shut it off again and let it rest for awhile.i started it up again and it was normal. | |||
| 07/15/2012 | 85245 | 1 | |
| While returning to lubbock, tx from carrollton, tx with the cruise control on the engine began racing but the car slowed down. applied brake to turn off cruise control and coasted off the highway. the temperature was about 105 degrees outside and was 20 miles away from nearest town. was stranded until tow truck could make it out there. car would not engage in any gear. shop determined that torque converter failed. car has never towed anything. *tr | |||
| 06/23/2012 | 109000 | ||
| Car experience uncontrolled, unintended acceleration. when the brake pedal was pressed, the engine continued to accelerate. when the transmission was shifted to neutral, the engined reved very high. hard braking was required to bring the car to a stop due the the reving engine. when the brake pedal was released after stopping the car experianced a sudden start due to the reving engine. | |||
| 04/19/2012 | 100000 | ||
| I have already had the throttle body replaced 3 times on my vehicle. it lope, headlights dim/bright, and jutts. also slight unexplained acceleration occurs, and occasional hesitation on acceleration. fuel filter replaced, fuel pump checked out working properly, and injectors are running fine. also alternator checked out good, new spark plugs, wires working fine, new battery. mechanic cannot find anything wronge with the car, but it runs terribly. it`s loped since around 60k miles, and seems to be steadily getting worse. also on third radiator. a friend told me it could be the ac getting low or charging, or possible iac motor going out, but there`s no real good way of testing it. dealers keep telling me they won`t fix unless it`s for sure broken. will take till i`m stranded till a mechanic will fix the problem. | |||
| 03/20/2012 | |||
| Tl- the contact owns 2007 ford taurus. the contact stated that there were three occurrences of sudden acceleration experienced in the vehicle. the contact stated that when the failure would occur, the engine would exhibit excessively high rpms even with the brakes applied. the vehicle was taken to the dealer who stated to the contact that there were no failures within the vehicle. in addition, the cruise control was inoperable. the vehicle was not repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 100,000. kmj | |||
| 03/20/2012 | |||
| Tl- the contact owns 2007 ford taurus. the contact stated there have been three times the vehicle has experienced a sudden acceleration. when the failure occurs the contact stated that the engine will continue to rev up even with their foot on the brake. the dealer stated that there was no problem with the vehicle. the contact stated the failures started after the cruise control stopped working. the vin was not available. the failure mileage was unknown, but the current mileage was 100,000.rl | |||
| 10/01/2011 | |||
| Tl- the contact owns a 2007 ford taurus. the contact stated that the vehicle would accelerate rapidly when applying very minimal pressure to the accelerator pedal. the vehicle was neither inspected nor repaired. the manufacturer was contacted and offered no assistance. the failure and the current mileages were unknown. the vin was unavailable. kmj | |||
| 10/01/2011 | 0 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that after just pushing the accelerator pedal the vehicle would take off to high speeds suddenly. the vehicle had not been inspected nor had it been repaired. the manufacturer was contacted and they offered no assistance. the failure and current mileages were unkown. the vin was unavailable. tb | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 08/09/2011 | 125000 | ||
| The vehicle i own has had a stuck throttle issue in the past. this occurred while i was driving through a main street in my hometown. i had accelerated into traffic without issue except that when i removed my foot from the accelerator, the vehicle continued to accelerate. i was able to safely put the vehicle into neutral and pull to the side of the road to investigate the issue. it appears the cruise control cable simply snaps onto the throttle body assembly with a quick connect clip and has simply worn out. in doing so, with the cable being fairly rigid, sticks straight out and may become lodged on the protruding button that the cable attaches to and prop the throttle partially open. i was able to prevent further issues with a small ziptie on the cable and had no further issues. i am filing a complaint as it does not seem to cover the 2007 model year taurus which likely has the same assembly as earlier model years. i have a couple of image links from my temporary fix if they would prove to be helpful. http://img14.imageshack.us/img14/8969/cruisecable1.jpg http://img339.imageshack.us/img339/5510/cruisecable2.jpg | |||
| 02/01/2012 | 111000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while driving 50 mph, there was an increase in the engine rpms. the contact had to tap on the accelerator pedal to stop the failure. the failure had since recurred intermittently. the contact also stated that the cruise control feature no longer functioned. the vehicle was taken to and independent repair shop and they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000. sm. | |||
| 03/01/2008 | 30000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while stopped at a stop light, the vehicle lunged forward. the failure occurred approximately five different times intermittently. the vehicle was not taken to the dealer for a diagnostic test. there was an investigation under nhtsa action number pe12005 (vehicle speed control:cables) that may be related to the failure, but did not included the 2007 ford taurus. the vehicle was not repaired. the approximate failure mileage was 30,000. the vin was not available. sm. | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 01/16/2012 | |||
| The throttle on my car has gotten stuck on me on five different times. the first time i was coming to a red light and the cad ar speeded up to fifty miles an hour. i had to pull to the side of the road and shut the car off. i started the car and the throttle was still stuck in park. i had to wait fifteen minutes before it stopped. it has gotten stuck on the open highway also. | |||
| 01/13/2010 | 30000 | ||
| Tl* the contact owns a 2007 ford taurus. the contact stated that while driving at various speeds, the vehicle experienced sudden abnormal acceleration. the contact stated that the vehicle was still accelerating while the brakes were being applied. the vehicle was taken to the dealer where the dealer replaced the cruise control cable. the contact stated that the failure persisted after the repairs. the vin was not available. the failure mileage was 30,000 and the current mileage was 80,000. | |||
| 08/09/2011 | 125000 | ||
| The vehicle i own has had a stuck throttle issue in the past. this occurred while i was driving through a main street in my hometown. i had accelerated into traffic without issue except that when i removed my foot from the accelerator, the vehicle continued to accelerate. i was able to safely put the vehicle into neutral and pull to the side of the road to investigate the issue. it appears the cruise control cable simply snaps onto the throttle body assembly with a quick connect clip and has simply worn out. in doing so, with the cable being fairly rigid, sticks straight out and may become lodged on the protruding button that the cable attaches to and prop the throttle partially open. i was able to prevent further issues with a small ziptie on the cable and had no further issues. i am filing a complaint as it does not seem to cover the 2007 model year taurus which likely has the same assembly as earlier model years. i have a couple of image links from my temporary fix if they would prove to be helpful. http://img14.imageshack.us/img14/8969/cruisecable1.jpg http://img339.imageshack.us/img339/5510/cruisecable2.jpg | |||
| 02/01/2012 | 111000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while driving 50 mph, there was an increase in the engine rpms. the contact had to tap on the accelerator pedal to stop the failure. the failure had since recurred intermittently. the contact also stated that the cruise control feature no longer functioned. the vehicle was taken to and independent repair shop and they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000. sm. | |||
| 03/01/2008 | 30000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while stopped at a stop light, the vehicle lunged forward. the failure occurred approximately five different times intermittently. the vehicle was not taken to the dealer for a diagnostic test. there was an investigation under nhtsa action number pe12005 (vehicle speed control:cables) that may be related to the failure, but did not included the 2007 ford taurus. the vehicle was not repaired. the approximate failure mileage was 30,000. the vin was not available. sm. | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 01/16/2012 | |||
| The throttle on my car has gotten stuck on me on five different times. the first time i was coming to a red light and the cad ar speeded up to fifty miles an hour. i had to pull to the side of the road and shut the car off. i started the car and the throttle was still stuck in park. i had to wait fifteen minutes before it stopped. it has gotten stuck on the open highway also. | |||
| 01/13/2010 | 30000 | ||
| Tl- the contact owns a 2007 ford taurus. the contact stated that while driving at various speeds, the vehicle experienced sudden abnormal acceleration. the contact stated that the vehicle was still accelerating while the brakes were being applied. the vehicle was taken to the dealer where the dealer replaced the cruise control cable. the contact stated that the failure persisted after the repairs. the vin was not available. the failure mileage was 30,000 and the current mileage was 80,000. kmj | |||
| 08/09/2011 | 125000 | ||
| The vehicle i own has had a stuck throttle issue in the past. this occurred while i was driving through a main street in my hometown. i had accelerated into traffic without issue except that when i removed my foot from the accelerator, the vehicle continued to accelerate. i was able to safely put the vehicle into neutral and pull to the side of the road to investigate the issue. it appears the cruise control cable simply snaps onto the throttle body assembly with a quick connect clip and has simply worn out. in doing so, with the cable being fairly rigid, sticks straight out and may become lodged on the protruding button that the cable attaches to and prop the throttle partially open. i was able to prevent further issues with a small ziptie on the cable and had no further issues. i am filing a complaint as it does not seem to cover the 2007 model year taurus which likely has the same assembly as earlier model years. i have a couple of image links from my temporary fix if they would prove to be helpful. http://img14.imageshack.us/img14/8969/cruisecable1.jpg http://img339.imageshack.us/img339/5510/cruisecable2.jpg | |||
| 02/01/2012 | 111000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while driving 50 mph, there was an increase in the engine rpms. the contact had to tap on the accelerator pedal to stop the failure. the failure had since recurred intermittently. the contact also stated that the cruise control feature no longer functioned. the vehicle was taken to and independent repair shop and they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000. sm. | |||
| 03/01/2008 | 30000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while stopped at a stop light, the vehicle lunged forward. the failure occurred approximately five different times intermittently. the vehicle was not taken to the dealer for a diagnostic test. there was an investigation under nhtsa action number pe12005 (vehicle speed control:cables) that may be related to the failure, but did not included the 2007 ford taurus. the vehicle was not repaired. the approximate failure mileage was 30,000. the vin was not available. sm. | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 01/16/2012 | |||
| The throttle on my car has gotten stuck on me on five different times. the first time i was coming to a red light and the cad ar speeded up to fifty miles an hour. i had to pull to the side of the road and shut the car off. i started the car and the throttle was still stuck in park. i had to wait fifteen minutes before it stopped. it has gotten stuck on the open highway also. | |||
| 01/13/2010 | 30000 | ||
| Tl- the contact owns a 2007 ford taurus. the contact stated that while driving at various speeds, the vehicle experienced sudden abnormal acceleration. the contact stated that the vehicle was still accelerating while the brakes were being applied. the vehicle was taken to the dealer where the dealer replaced the cruise control cable. the contact stated that the failure persisted after the repairs. the vin was not available. the failure mileage was 30,000 and the current mileage was 80,000. kmj | |||
| 08/09/2011 | 125000 | ||
| The vehicle i own has had a stuck throttle issue in the past. this occurred while i was driving through a main street in my hometown. i had accelerated into traffic without issue except that when i removed my foot from the accelerator, the vehicle continued to accelerate. i was able to safely put the vehicle into neutral and pull to the side of the road to investigate the issue. it appears the cruise control cable simply snaps onto the throttle body assembly with a quick connect clip and has simply worn out. in doing so, with the cable being fairly rigid, sticks straight out and may become lodged on the protruding button that the cable attaches to and prop the throttle partially open. i was able to prevent further issues with a small ziptie on the cable and had no further issues. i am filing a complaint as it does not seem to cover the 2007 model year taurus which likely has the same assembly as earlier model years. i have a couple of image links from my temporary fix if they would prove to be helpful. http://img14.imageshack.us/img14/8969/cruisecable1.jpg http://img339.imageshack.us/img339/5510/cruisecable2.jpg | |||
| 02/01/2012 | 111000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that while driving 50 mph, there was an increase in the engine rpms. the contact had to tap on the accelerator pedal to stop the failure. the failure had since recurred intermittently. the contact also stated that the cruise control feature no longer functioned. the vehicle was taken to and independent repair shop and they could not diagnose the failure. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 111,000. sm. | |||
| 03/01/2008 | 30000 | ||
| Tl-the contact owns a 2007 ford taurus. while stopped at a stop light the vehicle lunged forward. the failure occurred approximately five different times intermittently. the vehicle was not taken to the dealer for diagnostic. there was an investigation under nhtsa action number: pe12005 (vehicle speed control:cables) that may be related to the failure but did not included the 2007 ford taurus. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 30,000. ds | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 01/16/2012 | |||
| The throttle on my car has gotten stuck on me on five different times. the first time i was coming to a red light and the cad ar speeded up to fifty miles an hour. i had to pull to the side of the road and shut the car off. i started the car and the throttle was still stuck in park. i had to wait fifteen minutes before it stopped. it has gotten stuck on the open highway also. | |||
| 01/13/2010 | 30000 | ||
| Tl- the contact owns a 2007 ford taurus. the contact stated that while driving at various speeds, the vehicle experienced sudden abnormal acceleration. the contact stated that the vehicle was still accelerating while the brakes were being applied. the vehicle was taken to the dealer where the dealer replaced the cruise control cable. the contact stated that the failure persisted after the repairs. the vin was not available. the failure mileage was 30,000 and the current mileage was 80,000. kmj | |||
| 02/07/2012 | 44000 | ||
| The engine idle speed would surge after a cold start. a mechanic cleaned the thottle body. this seemed to help the surging problem, but then the car would start to accelerate for no apparent reason. to stop the vehicle from accelerating, it was necessary to shift into neutral & pump the gas pedal several times. after this happened a couple of times i had the idle control module replaced. for a while the vehicle ran ok, then it started to accelerate again for no reason. while it was accelerating, i shifted to neutral and pulled to the side of the road. turned the engine off and then on again and it revved up to 4000 rpm. looking around the throttle body, i found a cable disconnected from the lower part of the throttle body. this cable went to a box near the firewall which i assume to be the cruise controller. i reconnected the cable at the throttle body and have not any problems since then. however, i am amazed at how easy it is to disconnect the cable from the throttle body. it probably became disconnected when the mechanic cleaned the throttle body. | |||
| 01/13/2010 | |||
| Tl- the contact owns a 2007 ford taurus. the contact stated that while driving at highway speeds the vehicle had a sudden acceleration. the contact stated that the vehicle was still acclerating while their foot was on the brake. the vehicle was taken to the dealer and the dealer replaced the cruise control cable. the contact stated this did not correct the problem. the vin was not available. the failure mileage was was 30,000 and the current mileage was 80,000.rl | |||
| 12/27/2011 | 62000 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated while parking the vehicle the gear was placed in reverse, and back into drive, with the brake pedal depressed, and within seconds the vehicle engine made a loud noise and the vehicle suddenly accelerated. the vehicle stopped when it crashed into a cement deck. the contact left toe, was injured due to the pressure that was applied to the brake pedal. the vehicle was not repaired. the parsippany-troy police department report ir#29461. the failure and the current mileage was 62,000. li | |||
| 09/13/2011 | 70900 | ||
| Tl* the contact owns a 2007 ford taurus. the contact stated that when depressing the brakes the engine would exhibit an abnormal increase in rpms. the contact would shift into neutral in order for the rpms to return to normal. the vehicle was taken to a dealer and they were unable to diagnose the failure. the vehicle was not repaired and the manufacturer was not contacted. the failure mileage was approximately 70,900. | |||
| 09/13/2011 | 70900 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that when depressing the brakes the engine would exhibit an abnormal increase in rpms. the contact would shift into neutral in order for the rpms to return to normal. the vehicle was taken to a dealer and they were unable to diagnose the failure. the vehicle was not repaired and the manufacturer was not contacted. the failure mileage was approximately 70,900. kmj | |||
| 09/13/2011 | 70900 | ||
| Tl-the contact owns a 2007 ford taurus. the contact stated that when depressing on the brakes the engine would start to rev. in order for it to stop he would have to pplace the vehicle in neutral. the vehicle was taken to a dealer and they were unable to diagnose the failure. the manufacturer has not been contacted. the failure mileage was approximately 70,900. tb | |||
| 01/05/2011 | 83000 | ||
| I have owned my 2007 ford taurus for approx. 4 years, and each winter i`ve had to have the throddle body replaced. every winter the excellerator tends to become sticky. luckily i purchaced an extended warrenty on this car. i have had to use it on several occasions. | |||
| 04/13/2010 | 107000 | ||
| Tl* the contact owns a 2007 ford taurus. while driving at speeds of 40 mph, there was an unusually large increase in engine rpms. the vehicle then abnormally accelerated without driver intent. the contact was able to shut off the engine mid-acceleration and coasted to a stop. the dealer advised there were no recalls on the vehicle. the vehicle was towed to an independent mechanic where they advised replacing the vehicle speed control sensor and cables. the failure and current mileages were 107,000. the vin was not available. | |||