Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/15/201235000
 Tl- the contact owns a 2008 ford taurus. the contact was driving 40 mph when the power steering failed and the steering wheel seized. the vehicle was taken to the dealer but the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 35,000 and the current mileage was 36,000 . kmj
02/15/201235000
 Tl- the contact owns a 2008 ford taurus. the contact was driving 40 mph when the power steering failed. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 35,000 and the current mileage was 36,000 . rds
11/23/2011114000
 Tl-the contact owns a 2008 ford taurus. the contact stated that while driving 10 mph, the steering wheel seized, making the vehicle difficult to steer. the vehicle was not taken to the dealer, but the manufacturer was notified. the vehicle was not repaired. the failure and current mileages were 114,000. sm.
05/10/2011
 Tl- the contact owns a 2008 ford taurus x. the contact stated that the steering would become extremely difficult whenever attempting a right turn. the vehicle was not taken to the dealer or a mechanic to be inspected or repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 125,000. kmj
11/23/2011114000
 Tl- the contact owns a 2008 ford taurus. the contact was driving 10 mph when the steering wheel locked making the vehicle difficult to turn. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure and current mileages were 114,000. rds
05/10/2011
 Tl- the contact owns a 2008 ford taurus x. the contact stated that the steering would become extremely difficult whenever attempting a right turn. the vehicle was not taken to the dealer or a mechanic to be inspected or repaired. the vin was not available. the failure mileage was unknown, but the current mileage was 125,000. kmj
05/10/2011
 Tl- the contact owns a 2008 ford taurus x. the contact stated the steering becomes very difficult when making a right hand turn. this occurs every time a right turn is made. the vehicle had not been taken to the dealer or a mechanic to be inspected. the vin was not available. the failure mileage was unknown, but the current mileage was 125,000.rl
10/02/201130782
 While driving home sunday evening on 10/02/20011, steering assist failed and felt like it might lock up. drove the rest of the way home with partial steering assist. brought the car to the ford dealer the next morning. they said the steering gear failed. cost to repair $985.00 plus tax.
09/01/201134000
 The power steering has apparently went out in the car. it is difficult to turn left, usually at low speeds, but recently it is also failing at higher speeds. just bought the car last year, warranty just ran out at 34,000 miles. dealer assumes no responsibility.
10/02/201130782
 While driving home sunday evening on 10/02/20011, steering assist failed and felt like it might lock up. drove the rest of the way home with partial steering assist. brought the car to the ford dealer the next morning. they said the steering gear failed. cost to repair $985.00 plus tax.
09/01/201134000
 The power steering has apparently went out in the car. it is difficult to turn left, usually at low speeds, but recently it is also failing at higher speeds. just bought the car last year, warranty just ran out at 34,000 miles. dealer assumes no responsibility.
10/02/201130782
 While driving home sunday evening on 10/02/20011, steering assist failed and felt like it might lock up. drove the rest of the way home with partial steering assist. brought the car to the ford dealer the next morning. they said the steering gear failed. cost to repair $985.00 plus tax.
09/01/201134000
 The power steering has apparently went out in the car. it is difficult to turn left, usually at low speeds, but recently it is also failing at higher speeds. just bought the car last year, warranty just ran out at 34,000 miles. dealer assumes no responsibility.
10/02/201130782
 While driving home sunday evening on 10/02/20011, steering assist failed and felt like it might lock up. drove the rest of the way home with partial steering assist. brought the car to the ford dealer the next morning. they said the steering gear failed. cost to repair $985.00 plus tax.
09/01/201134000
 The power steering has apparently went out in the car. it is difficult to turn left, usually at low speeds, but recently it is also failing at higher speeds. just bought the car last year, warranty just ran out at 34,000 miles. dealer assumes no responsibility.
07/17/201136500
 Tl-the contact owns a 2008 ford taurus. the contact stated that the steering failed while attempting a right turn. the contact had to use extreme force to complete the turn. the vehicle was taken to the dealer who performed a diagnosis that located the failure at the rack and pinion. the dealer replaced the gear steering kit. the manufacturer was contacted and a complaint was filed. the failure and current mileage was 36,500. kmj
07/17/201136500
 Tl-the contact owns a 2008 ford taurus. the contact stated the steering failed while making a right turn force had to be applied to the steering to be able to complete the turn. the vehicle was taken to the dealer who performed a diagnosed that located the failure at the rack and pinion. the dealer replaced the gear steering kit. the vehicle was repaired. the manufacturer took a report case number 0512871711. the failure and the current miles was 36,500. li
07/12/201115298
 Failed steering. repair required complete replacement of the power steering rack assembly.
06/19/201146500
 Tl-the contact owns a 2008 ford taurus. the contact stated that in the attempt to making a turn, the steering wheel would lock up; making it difficult for the contact to straighten or turn the steering wheel in the other direction. the dealer diagnosed that steering gear box needed to be replaced; the failure was not repaired. the manufacturer was notified, but did not assist the contact with the failure. the failure mileage was 46,500 and the current mileage was 47,000. the vin was unavailable. nw
07/12/201115298
 Failed steering. repair required complete replacement of the power steering rack assembly.
06/19/201146500
 Tl-the contact owns a 2008 ford taurus. the contact stated that in the attempt to making a turn, the steering wheel would lock up; making it difficult for the contact to straighten or turn the steering wheel in the other direction. the dealer diagnosed that steering gear box needed to be replaced; the failure was not repaired. the manufacturer was notified, but did not assist the contact with the failure. the failure mileage was 46,500 and the current mileage was 47,000. the vin was unavailable. nw
07/12/201115298
 Failed steering. repair required complete replacement of the power steering rack assembly.
06/19/201146500
 Tl-the contact owns a 2008 ford taurus. the contact stated that in the attempt to making a turn, the steering wheel would lock up; making it difficult for the contact to straighten or turn the steering wheel in the other direction. the dealer diagnosed that steering gear box needed to be replaced; the failure was not repaired. the manufacturer was notified, but did not assist the contact with the failure. the failure mileage was 46,500 and the current mileage was 47,000. the vin was unavailable. nw
02/24/201162556
 While attempting to back into a parking space, i was unable to steer the vehicle. i had help driving it to my local service station, thinking perhaps the power steering had gone out. after inspecting the vehicle, i was advised to have it towed to my ford dealer in tupelo, ms where the determined that the rack and pinion assembly had gone out. with less than 63 miles, a repair job of just under $ 1100. what if it had happened driving at 60 mph? updated 03/10/11 *bf
08/15/201039000
 Tl- the contact owns a 2008 ford taurus. after starting the vehicle the contact noticed that the steering wheel would not turn to the left. the vehicle was taken to the dealership where the steering gear was replaced. there were no prior warnings . the current and failure mileages were 39000. bml
STEERING - RACK AND PINION
08/01/2011106/01/2009
 2008 ford taurus. consumer states steering gear rack and pinion locked up. *tgw
08/02/2011255001
 2008 ford taurus. steering failure while making a right turn. *kb the consumer stated the problem turned out to be a rack and pinion failure. *jb