Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - MACPHERSON STRUT | |||||
| SI-20016 | 10/01/2007 | 10032237 | Ford/mercury: vehicles may exhibit a non-metallic rubbery grunt from the front end at low speeds, most noticeably while turning into/out of a driveway. engineering is aware of this concern and is investigating. *pe | 02/24/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/08/2010 | 20000 | 1 | |
| The car has problems with rear caster alignment. according to ford and others there is no alignment for rear caster. i started noticing problems at approximately 15k miles. after taking it to an alignment shop with no fix i took it to a ford dealer. they convinced me it would only be minor wear on the rear tires. i am now on my 3rd set of tires at 49k and after taking it to more alignment shops and a frame shop. the local ford dealer and ford said i had sagging springs (i was not convinced). they replaced and said it was fixed. i told them i would have it double checked. guess what it still is out of alignment with the same readings i originally took it in for. | |||
| 11/20/2008 | 88000 | 1 | |
| Front and rear coil springs snapped while sitting at my residence. the rear broke last year and the front broke yesterday, 11/20/2008. had to replaced both front and rear springs plus a tire in the front that was punctured when it snapped. i just purchased all new tires a month ago. this could have cause a major accident if it had happened while driving. *tr | |||
| SUSPENSION - FRONT | |||
| 12/15/2007 | 4500 | ||
| Tl*the contact owns a 2008 ford taurus. while driving approximately 25 mph, the contact heard a loud rattling noise underneath the vehicle. there was no prior warning to the malfunction. the vehicle was taken to an authorized dealer on two separate occasions for identical failures. the frontal sway bar was replaced twice. in addition, there was a malfunction with the driver and passenger side heated seat sensors. the failure mileage was 4,500 and current mileage was 26,000. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 01/25/2008 | 89990 | 1 | 05/01/2002 |
| I had complied with recall# 04v332000 for my 2001 ford taurus with having the protective shields installed on my front springs. recently, with my wife driving to work, the front left spring fractured. luckily, my wife was driving to work using backroads and not on the freeway. because the shields were installed and should have protected the springs from corrosion due to road salts, i think that this should be looked at as this temporary repair did not work. in addition, all other states that did not have the shields installed are being offered a 10 year/150,000 mile warranty. this would be helpful in snow states as well. my vehicle only has 90,000 miles. i have contacted ford and they are unwilling to take action. thanks. *cn | |||
| 01/17/2008 | 65120 | 1 | 06/10/2006 |
| Right front spring broke and punctured tire. *tr | |||
| SUSPENSION - REAR | |||
| 06/07/2009 | 15000 | ||
| Tl* the contact owns a 2008 ford taurus. while driving between 30-40 mph the steering column began to violently vibrate. the vehicle was taken to an authorized dealer for inspection. the technician stated that the rear camber was misaligned; which caused unusual tread wear on the rear tires. the failure could not be remedied because it was caused by the design of the vehicle. the failure mileage was 15,000. the current mileage was 31,000. the vin was unavailable. | |||