Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| AS-21769 | 03/01/2011 | 10039053 | Ready | 07/06/2011 | |
| AS-21769 | 03/01/2011 | 10039053 | Ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm | 07/06/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 04/15/2011 | 9500 | ||
| Tl* the contact owns a 2009 ford taurus. the contact stated that the driver was traveling 30 mph when the key became hot, melted, and detached from the ignition. the vehicle stalled as a result. the vehicle was taken to the dealer. the dealer replaced the key. the failure repeated after the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 9,500 and the current mileage was 13,700. | |||
| 04/15/2011 | 9500 | ||
| Tl-the contact owns a 2009 ford taurus. the contact stated that the driver was traveling 30 mph when the key became hot, melted, and detached from the ignition. the vehicle stalled as a result. the vehicle was taken to the dealer. the dealer replaced the key. the failure repeated after the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 9,500 and the current mileage was 13,700. sm. | |||
| 04/15/2011 | 9500 | ||
| Tl- the contact owns a 2009 ford taurus. the contact confirmed the driver was traveling 30 mph when the key became hot melted and detached from the ignition causing the vehicle to stall. the vehicle was taken to the dealer. the dealer replaced the key. the failure repeated after the vehicle was taken to the dealer. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 9,500 and the current mileage was 13,700. rds | |||
| 09/17/2009 | 1800 | 1 | |
| I purchased a new ford taurus on 9-16-09. shortly after that, i noticed that all the running lights and interior lights would go on and off while the car was parked in the garage. i also noticed that the drivers door would unlock while i was driving it. i was told that a part was ordered on 10-27-09 and as of this date (12-10-09) the part has not arrived. the car has been out of service for 17 days. *tr | |||
| 08/26/2009 | 1850 | 1 | |
| I purchased a 2009 ford taurus demo. with a 1000 miles on odometer on july 30, 2009. on sept. 26, 2009 i was driving in heavy rain on rt. 220, near state college, pa, at 55 mph. suddenly the motor turned off and i had to drift off the road to stop. the lights, wipers and my radio were still working. i tried to restart the engine but there was no response. (not even trying to turn over the starter.) i tried off and on for 10 minutes to restart the engine when it finally did start. i took my car to the blaize alexander ford, inc. and they claimed that they could not find anything wrong with the software, or the electronic key chips. they are located in lewisburg, pa on rt. 45 , 2265 old turnpike rd. 17837. tel. 1570-524-7267. i called kenny ross ford dealer when i returned to pittsburgh. they told me that there was no point in bringing it in to them because they software tester would only show the same results. their service mgr. told me to bring it in the next time it happens. that may be too late if it causes a crash, or our death. i am taking it to them anyway on 10/15/09. i believe that they should give me a new car to replace this one since i have totally paid off this car on august 10, 2009. *tr | |||