Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
04/08/20109001
 Soon after i got my new 2010 ford taurus in march of 2010, it came to a complete stop as i was driving with my sister (mileage under 1,000 miles). i called the ford dealership and they said to try it again - the car ran well, so i forgot about the incident. in april 2012, i again lost power suddenly and completely while driving. i put on the emergency lights, left the car in the middle of my road where it had stopped, and called aaa to tow it back to the dealership. service replaced the throttle body, and said they found nothing that could cause the car to stall. twice again, the car stopped as i was driving it and each time ford service could find nothing wrong. the last incident left me shaken as i was stuck across my road, exposed to two-way traffic. after the last incident ford examined the car for several days, drove it hundreds of miles and said they could not duplicate the problem. they referred me to ford motor. ford wanted a second opinion from another dealership. of course the second opinion said all was fine, and they could not duplicate the intermittent problem. ford motor company declined my request for a replacement car and for a loaner. i took the car back to the ford and left it there. ford absolutely knows the dangers of this car, they are well documented in my complaint history and in various complaint venues on the internet and they are stonewalling very effectively. the fact is that ford itself has issued several technical service bulletins talking about ...if there is an intermittent lack of power
10/10/201115000
 This complaint is concerning the michelin tires that came as oe on this car. the sidewalls of these tires began cracking that was first noticed at this date. the cracking has continued to get worst and as of this date i feel that the tires are creating a safety issue and are not reliable. these problem has also occurred with several other people that have these tires on the same cars. this is a common well known problem among owners of this car equipped with these michelin tires. however, as of this date neither ford nor michelin will acknowledge or act on this problem. these are michelin primacy mxv tires in size: 245/45r20. currently there is 19,000 miles on these tires and they have been rotated on a regular basis.
06/22/201147500
 On two occasions the vehicle has stalled or lost power while in the process of driving. the first time this occurred the vehicle was traveling 20mph approximately 10 minutes into the drive. the second time this occurred the vehicle was traveling 55 mph while set on cruise control five hours into a drive. in both occurrences the display indicated to put shifter into park while the vehicle was stalled and still moving. while the vehicle was stalled the power steering and braking was disabled. after pulling over to the side of the road, placing the vehicle in park and restarting the vehicle operated normal. the ford dealership has tried to diagnose the problem twice without success. the dealership has contacted ford and they state they aren't aware of any problems of this nature. this is a very hazardous condition to occur while traveling 55mph on a curvy canyon road. i'm very concerned with continuing to drive the vehicle.
03/24/201110835
 While i was stopped in traffic, my wife accidentally touched the trunk release button while she was tuning the radio. the trunk lid opened. i pulled out of traffic as soon as possible so i could close the trunk lid. the car manual indicates that the trunk lid will open at speeds under 3 mph or less. it seems to me that the trunk lid should not open when the transmission is engaged.
07/14/201010000
 Bought the 2010 ford taurus sel started hearing a grinding sound when breaking on a constant basis. car was bought feb 2010. mileage when it first occured was about 9-10,000 km. current mileage is approx. 12,000 km. brought to dealer. they replace pin, bolts, and pads