Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/18/2012 | 29000 | ||
| Tl-the contact owns a 2010 ford taurus. while driving approximately 10 mph, the brake was engaged and there was an unexpected acceleration. the contact applied the brake pedal repeatedly and the vehicle came to a stop. the failure occurred on a second occasion which resulted into a crash. there were no physical injuries. the contact's vehicle sustained moderate damages. a police report was filed of the incident. the vehicle was taken to a dealer for repair. the manufacturer was not notified of the unintended acceleration issue. the approximate failure mileage was 29,000. kmj | |||
| 01/18/2012 | 29000 | ||
| Tl-the contact owns a 2010 ford taurus. while driving approximately 10 mph, the brake was engaged and there was an unexpected acceleration. the contact applied the brake pedal repeatedly and the vehicle came to a stop. the failure occurred on a second occasion which resulted into a crash. there were no physical injuries. the contact's vehicle sustained moderate damages. a police report was filed of the incident. the vehicle was taken to a dealer for repair. the manufacturer was not notified of the unintended acceleration issue. the approximate failure mileage was 29,000. js | |||
| 04/14/2012 | 38000 | ||
| This is the second occassion in two weeks. one surge occured from a full stop and the abs brakes didn't stop the vehicle before bumper impact. second accident was when i was traveling 20-30 mph and went to stop and the car surge with the abs foot pedal pressed as hard as possible. the abs brakes made a noise 3 times before impact to rear bumper / spare tire. in addition i have complained to my dealership the last 3 service visits that the right side of the front brakes make a grinding noise sporadically when braking. i have also experienced loss of power while on a highway (very scary) | |||
| 11/19/2011 | 10000 | ||
| Tl-the contact owns a 2010 ford taurus. the contact stated that while passing another vehicle at 50 mph, the accelerator pedal got stuck in a depressed position. the contact was not aware of the speed that the vehicle accelerated to after the pedal got stuck. in order to stop the vehicle from continuing to accelerate, the contact had to use their foot to pull the pedal up. the vehicle was not taken to have the failure diagnosed or repaired. the failure and current mileages were 10,000. the vin was unavailable. sm. | |||
| 11/19/2011 | 10000 | ||
| Tl- the contact owns a 2010 ford taurus. the contact stated when the vehicle was accelerated to pass another vehicle the accelerator pedal got stuck. the contact was going 50 mph when the vehicle accelerated, but was unaware of the speed the vehicle reached after the failure. the contact had to use their foot in order to pull the accelerator pedal up and get the vehicle to stop accelerating. the vehicle had not been inspected. the vin was not available. the failure mileage and current mileages were 10,000.rl | |||
| 08/22/2010 | 900 | ||
| Tl*the contact owns a 2010 ford taurus. while driving approximately 35 mph the vehicle surged forward until extreme pressure was applied to the brake pedal. the failure recurred six times. the vehicle was towed to a dealer on three occasions; yet, the contact was told that there was nothing wrong with the vehicle. the vehicle was not repaired. the failure mileage was 900 and the current mileage was 2,880. | |||
| 08/22/2010 | 900 | ||
| Tl-the contact owns a 2010 ford taurus. while driving approximately 35 mph the vehicle surged forward until heavy pressure was applied to the brake pedal. the failure has since recurred six times. the vehicle was towed to a dealer on three occasions in which the contact was told there was nothing wrong with the vehicle. the vehicle was not repaired. the failure mileage was 900 and the current mileage was 2,880. sm | |||
| 04/20/2010 | 250 | ||
| I bought this car 2010 ford taurus sel and have complained about sudden acceleration but the dealership was unable to duplicate but it still continues to do so when i least expect it. then i noticed red fluid was leaking and the dealership found the seal was not properly sealed by the manufacturer. then when i turned off the car the gear shift refused to shift and when it did after five minutes, i could not get my key out!....now the cd player is accelerating when i try to play my music, this car is a lemon. | |||
| 03/17/2010 | 3200 | 1 | |
| Tl*the contact owns a 2010 ford taurus. while driving 15 mph the vehicle suddenly accelerated without warning causing the contact to crash into a hill. the driver and passenger were injured during the crash. a police report was filed. the vehicle has not been diagnosed by the dealer and there were no prior warnings. the current and failure mileages were 3200. updated 5/3/10 *cn updated 06/10/10.*jb | |||
| 01/30/2010 | 1000 | ||
| Tl*the contact owns a 2010 ford taurus which was purchased on january 15, 2010. while driving at speeds of 55 mph, the collision warning symbol illuminated on the instrument panel and within one half mile, the vehicle stalled. on a separate occasion, while utilizing the cruise control mechanism at 65 mph, the driver intervention and collision warning symbols illuminated on the instrument panel and the vehicle stalled again. he was able to restart the vehicle within a few minutes. the dealer was contacted and the failures could not be duplicated. no repairs were made to the vehicle. the contact stated that the cruise control mechanism was controlled by a sensor and when the vehicle came to close to a preceding vehicle, the cruise control sensor would slow the vehicle down to avoid a potential crash. the contact stated that the collision warning light was to advise the driver when this was occurring. the dealer installed a recording device in the vehicle and advised the contact to utilize it the next time there was a failure in the vehicle so that they could record exactly what may have caused the failures. to date, the vehicle was in possession of the dealer. the failure mileage was 1,000 and the current mileage was 2,520. | |||