Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 09/08/2011 | 25000 | 1 | |
| Rented a 2011 ford taurus in maui; driving back from hana after dark, we couldn't see the right side of the road because of the headlights, which appeared to be severely out of adjustment --- they aimed left. the road is narrow, so we slowed to 25mph, +/-; we hit the end of a broken curb, destroying the right front tire. the rental company is hitting us $800 for a $400 factory mag wheel, plus a new tire. we could have quite easily gone over the edge into the ocean, considering we couldn't see the edge of the road; somebody driving a 2011 taurus southbound on california highway 1 after dark would be putting their life in jeopardy. *tr | |||
| 09/08/2011 | 25000 | ||
| Rented a 2011 ford taurus in maui; driving back from hana after dark, we couldn't see the right side of the road because of the headlights, which appeared to be severely out of adjustment --- they aimed left. the road is narrow, so we slowed to 25mph, +/-; we hit the end of a broken curb, destroying the right front tire. the rental company is hitting us $800 for a $400 factory mag wheel, plus a new tire. we could have quite easily gone over the edge into the ocean, considering we couldn't see the edge of the road; somebody driving a 2011 taurus southbound on california highway 1 after dark would be putting their life in jeopardy. | |||
| 11/13/2011 | 900 | ||
| Tl-the contact owns a 2011 ford taurus. the contact stated that while driving 15 mph, the headlights failed. the contact had to turn on the high beam headlights in order to regain visibility. the failure recurred on an intermittent basis. the vehicle was taken to an authorized dealer, but the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact also stated that the vehicle would intermittently experience a failure in which it surged forward momentarily. the failure mileage was 900. kmj | |||
| 11/13/2011 | 900 | ||
| Tl-the contact owns a 2011 ford taurus. the contact stated that while driving 15 mph, the headlights stopped illuminating. the contact had to turn on the high beam headlights in order to regain visibility. the failure had since recurred on an intermittent basis. the vehicle was taken to an authorized dealer, but the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the contact also stated that the vehicle would intermittently experience a failure in which it surged forward momentarily. the failure mileage was 900. sm. | |||
| 03/15/2011 | 0 | ||
| I bought a new 2011 ford taurus in march.the first time i drove it after dark i wondered what was worng with the headlights.visability is very very poor,high beam or low.the lights just don't project down the road.my wife drives it mostly.i hope she doesn't kill herself before i can resolve the issue. | |||
| 09/20/2010 | 20 | ||
| Headlights do not shine far enough ahead to be able to see anything that's over 200 feet ahead. only way you can see farther is to use the bright lights all the time. you cant see curves coming up or deer standing in the middle of the road nothing. they just do not shine far enough in front of the car. there is a black line where the lights end like something is blocking the top half of the light. very dangerous | |||