Ford Taurus 2013

Model Taurus made in 2013 by Ford got 11 consumer complains as well as 3 service bulletins. Consumer complaints with reference, among others things, to electrical system and steering. Technical service bulletines regarding electrical system and equipment.

Taurus year 2013

Technical Service Bulletins
Consumer Complaints

Model 2013

Bulletins

Bulletin	Bulletin date	Item no.	Summary	Added
ELECTRICAL SYSTEM - SOFTWARE
CSO-12B40	08/29/2012	10048119	Ford/lincoln: see document search button for owner letter. systems intended for supplemental driver assist features could malfunction or be inoperative, because one or both side obstacle detection (sod) modules, on blind spot information	12/12/2012
EQUIPMENT
CSO-12B40	08/29/2012	10048119	Ford/lincoln: see document search button for owner letter. systems intended for supplemental driver assist features could malfunction or be inoperative, because one or both side obstacle detection (sod) modules, on blind spot information	12/12/2012
EQUIPMENT ADAPTIVE
CSO-12B40	08/29/2012	10048119	Ford/lincoln: see document search button for owner letter. systems intended for supplemental driver assist features could malfunction or be inoperative, because one or both side obstacle detection (sod) modules, on blind spot information	12/12/2012

Consumer Complaints

Fail date	miles	occurences
ELECTRICAL SYSTEM
09/21/2012	105	1
	On september 14, 2012 we purchased the above described vehicle from lumberton ford lincoln, lumberton, nc 28360. among several things wrong we discovered the reverse sensor system is inadequate. the alarm is not audible in the cabin of the vehicle is there is normal conversation/radio noise. also, the alarm does not activate beyond 2 1/2 to 3 feet from the rear bumper. the dealer said this cannot be corrected. this is a definite safety issue. if the owner/driver is expecting this alarm system to warn them of impending impact, they will be liable. we requested a refund/replacement and were denied. *tr
09/21/2012	105
	On september 14, 2012 we purchased the above described vehicle from lumberton ford lincoln, lumberton, nc 28360. among several things wrong we discovered the reverse sensor system is inadequate. the alarm is not audible in the cabin of the vehicle is there is normal conversation/radio noise. also, the alarm does not activate beyond 2 1/2 to 3 feet from the rear bumper. the dealer said this cannot be corrected. this is a definite safety issue. if the owner/driver is expecting this alarm system to warn them of impending impact, they will be liable. we requested a refund/replacement and were denied.
STEERING
10/10/2012	1800	1
	Entering street from parking area, power steering assist failed. warning on dash stated electronic steering failed. with difficulty, steered car to side of road. turned car off. when car restarted, failure self corrected. appears to be failure of computer control of electronic steering assist. *tr
10/10/2012	1800
	Entering street from parking area, power steering assist failed. warning on dash stated electronic steering failed. with difficulty, steered car to side of road. turned car off. when car restarted, failure self corrected. appears to be failure of computer control of electronic steering assist.
VISIBILITY/WIPER
10/10/2012	10000	1
	My wife and i were traveling on us 35 north out of dallas, when we heard a loud bang as if something hit the windshield. we both looked up, but there was no mark on the windshield. looked in the rear view mirror and saw that the rear window was shattered. stopped at a ford dealer in dallas and he said it had to be hit by a rock or bullet, but could not find either. contacted my insurance, who contacted safelite to replace the window, but they did not have a replacement in dallas, which i understand is one of their distribution centers, dealer secured window with crash wrap for me and i drove on to albuq, where safelite replaced my window. they also could not find where it had been hit by a rock or bullet. drove back to houston and contacted the selling dealer, and also ford's customer relationship center. as of this date, 11/24/2012, they either don't have an answer or haven't returned my calls. on the 2nd call to ford, the gentleman did tell me the regional representative of ford said it was not covered, but no one has bothered to contact me. *tr
10/10/2012	10000
	My wife and i were trraveling on us 35 north out of dallas, when we heard a loud bang as if something hit the windshield. we both looked up, but there was no mark on the windshield. looked in the rear view mirrow and saw that the rear window was shattered. stopped at a ford dealer in dallas and he said it had to be hit by a rock or bullet, but could not find either. contacted my insurance, who contacted safelite to replace the window, but they did not have a replacement in dallas, which i understand is one of their distribution centers, dealer secured window with crash wrap for me and i drove on to albuq, where safelite replaced my window. they also could not find where it had been hit by a rock or bullet. drove back to houston and contacted the selling dealer, and also ford's customer relationship center. as of this date, 11/24/2012, they either don't have an snswer or haven't returned my calls. on the 2nd call to ford, the gentleman did tell me the regional representative of ford said it was not covered, but no one has bothered to contact me.