Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER
12/01/200710001011/15/2007
 Tl*the contact owns a 2008 ford taurus x. the contact stated that the fuse heat sensor failed and spontaneously caused the seat to catch fire. all of the components that operate the seat heater failed. there was a hole the size of a fist that burned through the seat. ford motor company stated that this was a manufacturer defect. they further stated that they would replace the seat under warranty and that if the contact wanted another vehicle, it would have to catch fire two more times to qualify for the lemon law. the contact was able to extinguish the fire himself. there were no injuries. his wife was protected from the flames by her coat and a seat pillow. the failure mileage was less than 1,000 and current mileage was 2,000. updated 01-11-08. *kb