Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/29/20077428409/28/2007
 Tl*the contact owns a 2008 ford taurus x. the contact stated that the hood release lever is located directly to the left of the parking brake pedal. when he attempts to apply pressure to the parking brake, it is easy to accidentally press the hood release lever. as a result, the hood opens. the contact filed a formal complaint with the manufacturer. the current and failure mileages were 7,428. updated 03-18-08 *bf updated 03/18/08 *tr
STRUCTURE - BODY
11/10/20101
 There is a lemon law blog regarding defective paint on various ford vehicles, yet ford knows of this problem but refuses to take responsibility for the defect. it is a shame for people to spend anywhere form $25,000.00 - $40,000.00 for a vehicle that has the paint bubbling off due to tainted body parts. there should be an investigation and ford should be held accountable. http://www.lemonlaw.com. *tr
11/10/2010
 There is a lemon law blog regarding defective paint on various ford vehicles, yet ford knows of this problem but refuses to take responsibility for the defect. it is a shame for people to spend anywhere form $25,000.00 - $40,000.00 for a vehicle that has the paint bubbling off due to tainted body parts. there should be an investigation and ford should be held accountable. http://www.lemonlaw.com
10/22/2011
 Paint is bubbling up on the hood. i took it to a body shop and was told that ford did not use the proper primer for over aluminum.
10/07/201110000
 2008 ford taurus x has a defect in the hood as follows: the hood has corrosion because the aluminum hood is reacting to the steel inserts that are between the inside and outside layers of the hood. it is called galvanic corrosion and should be paid for by ford since it is a design flaw. the problem started when the vehicle had 10,000 miles on it. it now has 17,000 miles and ford has rejected the claim because it is past the 3 year warranty. the vehicle is still in the power train warranty. ford states it will not repair the vehicle unless there is a recall.
06/21/201049000
 The transmission of our 2008 ford taurus x (49k miles) went into fail-safe mode on 6/21/2010 and was immediately taken to team ford. there was also a problem with the parking brake pedal working intermittently so we asked that this problem also be fixed while the vehicle was in their shop. the service manage said that they were backed up on the transmission (8 of them - not good) and would be a while so they would take care of the parking brake first. the next day, 6/22/2010, i recieved a call telling me that while the vehicle was raised up on the rack to inspect the rear end, the service tech noted that there was uneven wear on the pass. side rear tire and then noticed that the bracket on the subframe attaching the lower control arm was broken (a crack that had pulled apart). i was informed that our extended warranty would not cover the boken sub-frame and bracket, a $2500 part, while my position is that this is covered as it is a link. i then went and inspected the vehicle and noticed that there was corrosion in the crack. we have only owned the vehicle for 10 months as we bought it used from guadin ford when it had just 37,560 miles on it on 8/6/2009. it was also a ford certified used vehicle. there is no way that that much corrosion could have happened to weaken the bracket in under 10 months, fail partially, and have the tire noticable wear unevenly. we were also told that this damage was from mis-use of the vehicle. funny thing is, the braket was the only damage. not even scratches or scrapes, or, at the very least, a flat tire or wheel damage from a major impact that would have been neccessary to break a high strength suspension part. it had to be defective and nobody either caught it or admitted catching it. there are more spots of corrosion on this part which leads me to believe that there was either defective rustproofing or completely innaproriate type of steel used to manufacture this part.
11/18/2009560001
 I have purchased a 2008 ford taurus x vehicle. this vehicle consistently leaks water. the interior smells of mold and mildew and the carpet area on the front and rear passenger areas are soaked when it rains. also of note on a different instance the water soaked the headliner area as well. *tr
STRUCTURE - FRAME AND MEMBERS
02/06/201178850
 Loss of steering wrecked 2 tires