Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/03/2010 | 18811 | ||
| Harsh transmission engagement and loss of power with higher rpm and a max speed of about 20 mph- replaced speed sensors tss & oss . same problem occurred again 11,518 miles later replacing the same parts which ford or dealer would not cover at a cost of $593.00. tsb 07-21-11 replacing with parts aa5z-7h103 and aa5z-7m101 on both occasions of failure. had to limp home both times for many miles. wife now refuses to drive car. i can't believe ford doesn't stand behind a problem like this when it has a tsb and a multitude of the same reported problem. | |||
| 07/16/2011 | 54000 | ||
| Driving on highway from milwaukee wi, to oshkosh, wi. after driving around an hour at freeway speed and cruise control set at 70, car sudenly accelerated on its own and rpm went up too. took car off of cruise control and continued driving. the car did it again after a few minutes, accompanied by a loud 'thunk' noise. immediately got off freeway, turned off car and waited till driving again. problem did not reoccur then. but happened again next day on way home. since then it has occurred numerous times. generally only happens on lnog trips at freeway speeds after driving about an hour to hour and a half. we do not use cruise control any more, but it still happens on every long trip. have taken to dealership and contacted ford. they dont see any service codes so nothing has been fixed. | |||
| 05/09/2011 | 26000 | ||
| The vehicle was merging into a lane of bumper to bumper traffic with the air conditioner on and it lurched forward in such a way that the brake needed to be applied so the the vehicle would not hit another vehicle. the driver felt as if she was not in control & the vehicle quickly accelerated without the driver pressing the gas pedal. | |||
| 04/04/2010 | 114600 | ||
| Vehicle was accelerating without any command. | |||
| 07/13/2009 | 6922 | 2 | |
| Failure of vehicle to stop. two incidents - 10/25/08 & 7/13/09. traffic light turns red, and i tried to brake and car does not stop, engine remains at traffic speed and roars. shift to neutral and still no response and then turn car off and on. back to normal and proceed to safely get off road and call ford service. first time cruise control was on an they replaced cancel switch on brake. 2nd time no cruise control and had just left one light and another turns red. ford cannot determine what is wrong with the vehicle. they drove and could not duplicate and returned with black box to record incident. 2 weeks later i receive a call that on a hunch they ordered a new throttle body and replaced it 8/8. no one feels safe driving this vehicle. i am afraid it will happen again and this time i will not be the first car to approach a traffic light or someone will pull in front of me and i will not be able to stop. the service department at my local ford said there have been no similar incidents. i have contacted ford customer service on line and they have only replied that someone will forward it to the proper department and that i should contact my local dealership, who retains repair records. the local dealership does not have any answers and would not drive the car unless they had to. which since i purchased the vehicle leaves me no option. i was wondering if there have been any similar incidents. the vehicle in question is a 2008 ford taurus x. *tr | |||
| 08/01/2008 | 5000 | 1 | |
| Dangerous design of relation of brake pedal and accelerator (gas) pedal. the gas pedal is located within approximately/4 of an inch of the brake pedal. and the gas pedal is on a 15deg.angle from the top to the bottom leaning towards the brake pedal. when brake is applied there is insufficient space to avoid the gas pedal causing acceleration and braking at the same time. stopping is dangerous!!!! i called the factory and told them about it and asked if it could provide more space between gas pedal and brake pedal and was told no because is was a design feature and must remain so or loose the warranty on the vehicle. no crash or injury yet but close shaves have occurred. i feel on edge when ever stopping at a red light behind another car afraid my car jumping into the one in front of me. entering a busy intersection afraid the car will not stop because the gas is applied when the brake is also applied. the car is a 2008 model and costly for my pocket-book and cannot sustain damage due to a faulty design that could be correct very simply by the manufacturer by providing more space between pedals. i invested much of my savings and not to have to an automobile that is dangerous to drive and endanger other people. i was a victim of another incident but i am speaking up now to get a dangerous situation corrected. *tr | |||