Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/02/2011 | 90000 | ||
| Tl-the contact owns a 2002 ford thunderbird. the contact stated that the driver side air bag warning light had been illuminated on the instrumenatl panel for approximately 2 months. the vehicle was inspected by a dealer and they advised her that the drivers side air bag had a high resistance failure. the vehicle has not been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 90,000. tb | |||
| 06/01/2009 | 26000 | 1 | |
| The most recent problem started in june 2009 when the airbag indicator light came on for no reason and wouldn't go off (is it working or not? safety issue?) then within a matter of weeks everything on the steering column controls quit working or went berserk. the cruise controls suddenly went haywire accelerating when any button was pushed now they don't work at all (safety issue). a car pulled out in front of me, i slammed on the brakes and laid on the horn and nothing!!! a terrible crash was missed by literally inches( safety issue)...30 minutes later the horn worked. the next day i tried about 30 times and i got it to beep twice. the radio/cd controls sometimes work and sometimes don't. change from radio to cd and suddenly the volume is blasting (shocked enough for it to be a safety issue). i was told over the phone it is a clock spring issue and the estimate was $450!!!!! in addition my 2002 thunderbird was purchased jan 2,2003. it was one of the last cars off of the line before the 2002 model switch to 2003. i have had the same coil on plug issues that were recalled on 2003's, yet dealer would do nothing for me.it started only 2,000 mls out of initial warranty. i have replaced 3 of the coils/gasket cover and now the 4th coil is bad with gasket leaking. the design is unchanged from 2002 to 2003, why not fix mine? twice i have lost power when accelerating and the car hesitated or stalled in middle of driving. if you don't consider that a safety issue then try pulling out in atlanta traffic and see what you think. in addition now the passenger side auto door latch won't work. this is by far the worst car i have ever had in my life. i had purchased three prior ford vehicles at the same dealership and they would do nothing for me. i never had the first complaint on any other ford vehicles.... now the dealer has gone out of business...... please i am begging you see if you can get these issues fixed i have poured enough money into this car and it isn't fair! *tr | |||
| 07/10/2009 | 55861 | ||
| Tl*the contact owns a 2002 ford thunderbird. while driving at an unknown speed, the air bag light illuminated. the vehicle was taken to the dealer and they stated that the clock spring needed to be replaced. the current and failure mileages were 55,861. | |||
| AIR BAGS - FRONTAL | |||
| 12/13/2004 | 26000 | 1 | 05/01/2002 |
| When the consumer applied the brakes abruptly the vehicle kept going and hit the vehicle in front of him. the air bag did not deploy. *jb *nm | |||
| 09/25/2002 | 1 | ||
| Vehicle drifted off the road and hit an object and neither air bag deployed. driver died from chest injuries. *mr *jb | |||