Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 05/01/2012 | 0 | ||
| Clock spring ,on both of my 02 tbirds,vin# 1fahp60a42y118797 1fahp60a02y118327 i think this is a very poor part installed in my birds,since i paid top dollar for these cars,$4000.00 over list price each at the dealer autoway for in bradenton florida. best regards mr.l.j kausek | |||
| 05/03/2010 | 10000 | ||
| Tl* the contact owns a 2002 ford thunderbird. while traveling at speeds of 35 mph, the contact applied the brakes but the brakes did not engage. the contact proceeded to crash into the rear of another vehicle. there were no injuries but a police report was filed accordingly. the vehicle was not repaired. the current and failure mileages were 10,000. | |||
| 06/01/2009 | 26000 | 1 | |
| The most recent problem started in june 2009 when the airbag indicator light came on for no reason and wouldn't go off (is it working or not? safety issue?) then within a matter of weeks everything on the steering column controls quit working or went berserk. the cruise controls suddenly went haywire accelerating when any button was pushed now they don't work at all (safety issue). a car pulled out in front of me, i slammed on the brakes and laid on the horn and nothing!!! a terrible crash was missed by literally inches( safety issue)...30 minutes later the horn worked. the next day i tried about 30 times and i got it to beep twice. the radio/cd controls sometimes work and sometimes don't. change from radio to cd and suddenly the volume is blasting (shocked enough for it to be a safety issue). i was told over the phone it is a clock spring issue and the estimate was $450!!!!! in addition my 2002 thunderbird was purchased jan 2,2003. it was one of the last cars off of the line before the 2002 model switch to 2003. i have had the same coil on plug issues that were recalled on 2003's, yet dealer would do nothing for me.it started only 2,000 mls out of initial warranty. i have replaced 3 of the coils/gasket cover and now the 4th coil is bad with gasket leaking. the design is unchanged from 2002 to 2003, why not fix mine? twice i have lost power when accelerating and the car hesitated or stalled in middle of driving. if you don't consider that a safety issue then try pulling out in atlanta traffic and see what you think. in addition now the passenger side auto door latch won't work. this is by far the worst car i have ever had in my life. i had purchased three prior ford vehicles at the same dealership and they would do nothing for me. i never had the first complaint on any other ford vehicles.... now the dealer has gone out of business...... please i am begging you see if you can get these issues fixed i have poured enough money into this car and it isn't fair! *tr | |||
| 01/01/2005 | 61745 | 3 | 01/05/2003 |
| Tl*the contact owns a 2002 ford thunderbird. when the contact depressed the brake pedal at 5 mph, the vehicle would suddenly surge forward. four years prior to this failure, the same issue occurred and the iac control was replaced by the dealer. the vehicle was towed to another dealer, but they could not duplicate the failure. the current mileage was 64,332 and failure mileage was 61,745. updated 07/28/09. *lj | |||
| 02/09/2008 | 28000 | 1 | |
| 2002 ford thunderbird. driving on the on ramp to get onto highway accelerating to get into traffic. when i took my foot of the gas pedal the car continued to accelerate a full speed. applied brakes and the car was still doing 60 mph with the brakes on. had to stand on brakes to get off the next exit ramp. could not bring it to a full stop so i threw it into park. it was terrifying because i didn't have control over the accelerator. turned off the car. restarted it in park and the engine was still screaming. i did not have my foot on the gas and the brake. i only use my right foot for these pedals. my feet are not big enough to have one foot on both. the mat was not stuck under anything. after sitting for 5 to 10 minutes i restarted the car in park and it seemed to idle normally. i put the hazard lights on and drove home slowly and brought it to the ford dealer (don davis auto group in arlington, tx) the next morning. they can't find anything wrong with the car and cannot duplicate the incident. they spoke to ford and they want me to pick up the car because they can't just start throwing parts on it when they can't duplicate the problem. i am now afraid to drive my car because if it recurrs someone could be killed. please advise me. *tr | |||
| 07/13/2004 | 25500 | 6 | 04/23/2004 |
| When the consumer attempted to apply the brakes, the vehicle surged forward about two car lengths. the consumer stated the back tires spin and there was a smell of rubber. *jb the vehicle was taken to the dealer but they were unable to find anything wrong. *nm | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/18/2005 | 13217 | 6 | 03/11/2003 |
| This complaint is reguarding a 2002 ford thunderbird. i am the origianl owner, and have had the car in a ford repair shop 4 times for the same problem. the engine throttle sticks, usually when the the brakes are applied. the last incident resulted in the car running through the kitchen of my house. ford can not find any reason for this reoccuring problem | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 01/01/2006 | 15000 | 1 | |
| Tl* - the contact called regarding the 2002 ford thunderbird. the contact stated when he set the cruise control it would not stay engaged. also, the contact had problems turning the cruise control on. there were no warning indicators. the failure mileage was 15,000. the dealer diagnosed the problem as the cruise brake pedal switch being inoperative. a new switch was installed and the cruise control works properly. the contact has the repair invoice. *ak | |||
| 04/08/2003 | 1 | ||
| The cruise control was inoperative. *jb | |||