Ford Transit Connect 2011
Model Transit Connect made in 2011 by Ford got 17 consumer complains there is 1 recall as well as 8 service bulletins. Consumer complaints with reference, among others things, to traction control system, unknown or other and vehicle speed control. Technical service bulletines regarding engine and engine cooling, equipment and exterior lighting. There was one recall concerning visibility .
Model 2011
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 12V374000 | FORD MOTOR COMPANY | V (Vehicle) | 16330 | 08/15/2012 | MFR | FORD MOTOR COMPANY | 08/02/2012 | 08/02/2012 | ||||||||
| Defect Summary | Ford motor company is recalling certain model year 2011-2012 transit connect vehicles. the wiper arms may not be adequately riveted resulting in incomplete or inconsistent clearing of the windshield and possible detachment of the wiper arm. | |||||||||||||||
| Consequence Summary | If the wiper arm detaches, the windshield wiper will fail and the driver's visibility may be reduced, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Ford will notify owners, and dealers will replace the driver and passenger side wiper arm and blade assemblies, free of charge. the safety recall began on august 15, 2012. owners may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 12s36.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| TSB-12-1-14 | 01/23/2012 | 10043324 | Ford: some model year vehicles may experience no cold air from air conditioner or vehicle overheating due to a blown fuse, making electric cooling fan inoperative. | 03/13/2012 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-12-1-3 | 01/10/2012 | 10043321 | Ford: on some model year vehicles at the oil filter seal, may exhibit an oil leak or the filter housing for the oil may be distorted. *pe | 03/13/2012 | |
| TSB-11-11-19 | 11/17/2011 | 10042507 | Ford: some vehicles may exhibit rough idle and/or hesitation, runs rough or lack of power upon acceleration. *pe | 12/13/2011 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| TSB-12-1-14 | 01/23/2012 | 10043324 | Ford: some model year vehicles may experience no cold air from air conditioner or vehicle overheating due to a blown fuse, making electric cooling fan inoperative. | 03/13/2012 | |
| EXTERIOR LIGHTING - TURN SIGNAL | |||||
| TSB-12-7-12 | 07/30/2012 | 10045343 | Ford: front turn signal may be inoperative due to damage, looseness, or distortion to bulb socket where bulb and socket come in contact. *pe | 08/28/2012 | |
| ITY/WIPER (PWS) | |||||
| TSB-12-10-9 | 10/16/2012 | 10047499 | Ford: new and improved, wiper blade and pivot arm replacing old style wiper blade and pivot arm, which fails proper wiping and/or clearing, and needs to be replaced, and not compatible with old style blades and pivot arm. models 2011-201 | 12/04/2012 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| TSB-12-6-15 | 06/27/2012 | 10045084 | Ford: transmission in vehicle may have burnt fluid and failure of direct clutch along with no 3rd or 4th gear and a flare upshift of 2-3 or 2-4. *pe | 08/17/2012 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| TSB-12-10-9 | 10/16/2012 | 10047499 | Ford: new and improved, wiper blade and pivot arm replacing old style wiper blade and pivot arm, which fails proper wiping and/or clearing, and needs to be replaced, and not compatible with old style blades and pivot arm. models 2011-201 | 12/04/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TRACTION CONTROL SYSTEM | |||
| 02/08/2013 | 27000 | 1 | |
| Traction control system. vehicle was adapted for wheelchair use. thought it was safe. vehicle shuts down in middle of road on any kind of incline when vehicle feels any kind of wheel spinning. otherwise would of driven up very slight incline. several neighbors helped push and pull. got to end of road turning corner with slight skid and again tires stopped. finnaly called toll truck. back to my house which would be going down the slight incline with no problems. granted there was snow but not enough to stop anyone else. need to have a off button for traction control system or vehicle is unsafe and any weather than dry and sunny. very unsafe to drive a very handicapped person. bought a new vehicle so it would not break down. ford never explained problems driving in not sunny and dry conditions. i am in michigan. driven many vehicles and am a safe driver. is this vehicle safe to drive other than dry and sunny. sincerely, [xxx] with a year old vehicle information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| UNKNOWN OR OTHER | |||
| 02/08/2013 | 27000 | ||
| Traction control system. vehicle was adapted for wheelchair use. thought it was safe. vehicle shuts down in middle of road on any kind of incline when vehicle feels any kind of wheel spinning. otherwise would of driven up very slight incline. several neighbors helped push and pull. got to end of road turning corner with slight skid and again tires stopped. finnaly called toll truck. back to my house which would be going down the slight incline with no problems. granted there was snow but not enough to stop anyone else. need to have a off button for traction control system or vehicle is unsafe and any weather than dry and sunny. very unsafe to drive a very handicapped person. bought a new vehicle so it would not break down. ford never explained problems driving in not sunny and dry conditions. i am in michigan. driven many vehicles and am a safe driver. is this vehicle safe to drive other than dry and sunny. sincerely, holly with a year old vehicle | |||
| 03/12/2012 | 54000 | ||
| This is a 2011 vehicle. my husband is a courier so he does go quite a few miles. on a part like this, had to come diffective from the factory. ford is not standing by their vehicle. we paid $600.00 total for this repair. i have been back and forth with ford and their non existant customer service department. for those in the future, don't bother, your only part is in it, you get to pay for the car. good luck on getting anything under warranty, what ever goes wrong will not be covered, no matter what it is. | |||
| 03/03/2011 | 1000 | ||
| The advancetrack rsc, or traction control feature, on the 2011 ford transit connect can not be manually turned off. this has resulted in dangerous situations were the car became inoperable in traffic in intersections, pulling into traffic, and driving up any degree of incline on muddy or snowy surfaces.the vehicle would otherwise be capable of proceeding safely and capably by selecting a manual shut off or electing a minimum speed cut off for the program from a menu such as 5-10 mph. i drive a substantial distance yearly (60,000+ miles) in divers conditions and many kinds of vehicles. this is a real safety failure in product design. the feature creates dangerous driving situations that other vehicles do not encounter with that design. a manual shut off should be a standard safety feature for this technology. this feature also makes the vehicle unusable in some circumstances not safety related because of its design. the function of this feature has put me and my beginning driver daughter in peril in various circumstances that the design creates a hazard for. the engineers need to test this design at its fail points and consider the safety and functionality consequences (failure). | |||
| VEHICLE SPEED CONTROL | |||
| 01/20/2012 | 3500 | ||
| It has happened at least three different times. i set the curse control at approx. 60 mph on the interstate and sometime while driving on the interstate, occassionally the speed will drop dramatically below the set speed and then start to speed up again but way pasted the 60 mph set. i have to dis engage the curse control to stop the speed up. i have mentioned this to the ford garage, but they say they know of no issues with curse control. i think this could be a very dangerous situation if not corrected. | |||
| VISIBILITY/WIPER | |||
| 08/06/2012 | 1 | ||
| Re: safety recall notice 12s36/nhtsa recall 12v-374. while at my dealership mac haik ford, 7201 s ih35. georgetown tx on 8/6/12, i was notified of this safety recall for my windshield wipers at which time the part(s) were ordered for this repair. my last communication with my dealership was yesterday, wednesday 9/12/12 and their response: still on back order. this is upsetting as i have been told that my windshield wipers could cease to work at any time and today it is raining and i was unable to run necessary errands as i did not feel comfortable in driving in the rain with such faulty equipment. i would appreciate your attention, or someone's attention to this matter. *tr | |||
| 08/06/2012 | |||
| Re: safety recall notice 12s36/nhtsa recall 12v-374. while at my dealership mac haik ford, 7201 s ih35. georgetown tx on 8/6/12, i was notified of this safety recall for my windshield wipers at which time the part(s) were ordered for this repair. my last communication with my dealership was yesterday, wednesday 9/12/12 and their response: still on back order. this is upsetting as i have been told that my windshield wipers could cease to work at any time and today it is raining and i was unable to run necessary errands as i did not feel comfortable in driving in the rain with such faulty equipment. i would appreciate your attention, or someone's attention to this matter. | |||