Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
TSB-12-1-1401/23/201210043324Ford: some model year vehicles may experience no cold air from air conditioner or vehicle overheating due to a blown fuse, making electric cooling fan inoperative.03/13/2012
ENGINE AND ENGINE COOLING - ENGINE
TSB-12-1-301/10/201210043321Ford: on some model year vehicles at the oil filter seal, may exhibit an oil leak or the filter housing for the oil may be distorted. *pe03/13/2012
TSB-11-11-1911/17/201110042507Ford: some vehicles may exhibit rough idle and/or hesitation, runs rough or lack of power upon acceleration. *pe12/13/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
09/30/2012127501
 The vehicle was parked in a security enclosure by early evening on saturday sept. 29. at approximately 1:30 am on sunday morning, a neighbor living adjacent to our office facility called 911 reporting that the vehicle was on fire. sacramento metro fire responded and put out the flames. a fire investigator was called out to look at the scene. it was the investigator,s opinion that the fire was not arson related as there were 3 other company vehicles parked in very close proximity and were not themselves damaged by separate incidents of fire. no forensic investigation was pursued. *tr
09/30/201212750
 The vehicle was parked in a security enclosure by early evening on saturday sept. 29. at approximately 1:30 am on sunday morning, a neighbor living adjacent to our office facility called 911 reporting that the vehicle was on fire. sacramento metro fire responded and put out the flames. a fire investigator was called out to look at the scene. it was the investigator,s opinion that the fire was not arson related as there were 3 other company vehicles parked in very close proximity and were not themselves damaged by seperate incidents of fire. no forensic investigation was pursued.
ENGINE AND ENGINE COOLING
06/15/201016000
 Tl* the contact owns a 2010 ford transit connect. the contact stated that the vehicle failed to start and was towed to an authorized dealer where the starter was replaced. later, the contact heard an unusual noise from the front end that persisted for several weeks. the vehicle was taken to the dealer where the front brakes and calibers were replaced at 21000 miles. the vehicle then began to exhibit an abnormal humming and was taken back to the dealer where both front bearings and hubs were replaced at 27000 miles but the noise persisted. the dealer then replaced both rear bearings and hubs, test drove and replaced the air brake system sensors and released the vehicle to the contact. the contact stated that later while the vehicle was parked, he noticed anti-freeze abnormally leaking from the vehicle. the vehicle was towed to the dealer where the coolant hose was replaced. the failure mileage was 16,000 and the current mileage was 31,500.
06/15/201016000
 Tl-the contact owns a 2010 ford transit connect. while the vehicle was parked he attempted to start the vehicle and it would not start. the vehicle was towed to an authorized dealer. the dealer replaced the starter. while driving the vehicle he heard a noise coming from the front end of the vehicle, the failure was on going for several weeks. at 21,000 miles the vehicle was taken to the dealer and the dealer replaced the front brakes and caliber. at 27,000 miles he heard a humming sound but he could not determine from where. the vehicle was taken back to the dealer. the dealer replaced both front bearings and hubs. after picking up the vehicle the contact stated the humming noise continued. the vehicle was taken back to the dealer. the dealer replaced both rear bearings and hubs. after road testing the vehicle the dealer replaced the sensor for the air brake system. later while the vehicle was parked anti-freeze began to leak from the vehicle. the vehicle was towed to the dealer. the dealer replaced a coolant hose. the vehicle was repaired. the failure mileage was 16,000 and the current mileage was 31,500. vwb