Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
04/14/2006480001
 Our 2003 ford expedition was involved in a one vehicle accident. the impact was on the entire passenger side and frontal impact. the vehicle was labeled a total loss. neither the drivers side nor passenger side airbags deployed. *jb
04/03/200516976102/14/2004
 1) no events leading up to the failure - air bags failed to be released 2) on 04/03/05, my husband and i were involved in a 45 mph head on passenger side crash driving our 2003 ford ranger edge. passenger air bag switch was in the on position at the time of the accident and did not deploy.the second vehicle involved (caused the accident by running a red light) was more of a front quarter panel impact and both of their air bags deployed. the result of our air bags not deploying was a more severe shoulder and neck injury to myself (passenger) and my husband(driver). for the exact details of our accident please go to the raleigh city police web site and look up case number p05037938. )the vehicle was totaled therefore, there was no repairs to the vehicle or no explaination why our air bags did not go off. the fire fighters and police were both surprised the bags did not deploy.*ak
04/05/2005502001
 Heading south intersate 25 vearing off in 6th ave west exit (denver) i rear ended an automobile just about perfectly my front to their back. my speed, aproximately 20 to 30 mph hitting the back of a jeep cherokee which was traveling at aprox. 3 to 10 mph. i pushed the front end of my truck in aprox. 12 past the bumper. the air bag did not go off.*ak
AIR BAGS - FRONTAL
07/23/200653600108/30/2003
 On july 23, 2006 we were in a car accident. we were traveling through ogden, ut on our way to yellowstone. we were following my parents who were driving a f350 pulling a 37 foot cardinal 5th wheel. we have a f250 and we were pulling a 32 foot prowler travel trailer. a suburban pulling a boat jack-knifed in front of my parents. they barley stopped in time, however, by the time we realized his red brake lights were from a dead stop and not a slow down, we could not stop in time. we were traveling about 50 when we first started slowing down and probably were about 30 mph when we hit the back of my parents 5th wheel. the f250 is totaled because the engine ended up in the fire wall. the front end hood crumbled up to the front window, but did not break the glass. both front head lights were broken and both ends of the bumper were damaged. our front license plate ended up in the 5th wheel. our impact was so severe that we totaled our trailer that was not even hit. it shifted off the frame making it unable to be fixed. we hit the back of the 5th wheel square on. there were concrete k-rails on both sides of the freeway so we had no shoulder to go to. both doors were unable to open to let us out at first. after kicking the drivers door a few times we were unable to exit out of that side. the reason i am writing this is to say that my air bags did not go off. everybody who sees the pictures taken at the scene say they should have gone off. even a local ford dealer says they would have thought they should have gone off. is there anything that we can do about this? also, we want to make the public aware of this. thank you! *nm
10/25/200547000102/14/2003
 Air bags failed to deploy in an accident. woman pulled out in front of me and i hit her left front quarter panel. her saturn and my f-150 were totaled at about 30 mph. my air bags did not deploy nor did my seat belt hold. i sustained moderate facial and leg injuries. had the bags deployed, i would be hurting a lot less! *jb
09/26/200310106/14/2003
 The passenger side airbag on our 2003 ford ranger xlt failed to operate in such a manner, during a collision, to prevent a head injury to my wife. neither the airbag nor the seat belt retarder kept her from striking her head on the rear view mirror and dislodging the mirror from the window. *la