Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||
| 02/02/2007 | 1 | 09/01/2003 | |
| 2003 ford explorer tailgate glass the tailgate cracks form the point of where the glass starts and the tailgate ends this is a plastic or fiberglas part that has the vertical crack. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 01/01/2003 | 200 | 1 | |
| The side view mirrors did not extend far enough to see traffic.*jb | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/05/2003 | 600 | 3 | 02/15/2003 |
| I read an article in todays home news tribune. u.s. probing ford wiper problem it stated that the vehicles affected were 1999 to 2001 expeditions. i must inform you that i purchased a new 2003 f-150 pick-up and experienced the exact problems. i persused my rights under the lemon law and recieved a $10,000 settlement from ford. i am happy to say i traded in the vehicle and am relieved that i no longer own it. i think you will find that more vehicles than originally investigated will ultimately be affected. i hope my info will assist you and possibly save a life. at 600 miles i was driving in the left lane on the garden state parkway in a rain storm and my wipers failed. i was extreemly fortunate to make it to the shoulder without getting hit or causing a serious accident. ford diagnosed the problem as a bad gem module. at 1200 miles i noticed a bad leak from under the dashboard once again during a rainstorm. when i attempted to start the vehicle it would not start. had it towed to dealership. replaced gem module again and sealed windshield. each time this happened all the accesories would malfunction. at 10000 miles another leak in the truck. power windows and remote locks would not operate. last straw. pursued litigation with lemon law firm. i believe this vehicle had a leak from the manufacturer which continued to short out electrical components. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||
| 02/03/2003 | 7 | ||
| My wife has a 2003 mustang and i have a 2003 f-150 truck.both vehicles have had the windshield wiper blades replaced mainly on the drivers size many times .they go bad within a month or two causing them to bonce across the window ,when this happens you can hardly see, the dealer says you need to change them once a year but as you see it is many times a year .we use a 2004 f-350 truck in work that is doing the same thing . *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 05/31/2004 | 70 | 9 | 07/28/2003 |
| We bought a ford f150 around august of 2003. we had no problems until march or april of 2004. since then it has happened numerous times that the wipers have not functioned while driving in the rain. at the beginning, they would work in the selected mode but if you changed the setting, they would stop. this had happened about eight times. however, it has progressed to stopping after a couple of minutes, no matter what mode you are in. the rain in louisiana comes down in torrents, you cannot see even with the wipers on full speed. when you have none, it will be catastrophic. we were on our way back from houston, tx. on may 31st, 2004, my wife was driving, when there was a downpour. the wipers worked for a couple minutes then they just shut off. no matter what speed she put the wipers in, they would not work. by this time she really couldn't see, tried to pull off onto the shoulder and wound up in the mud and grass. luckily no one was hurt, just shook up. we waited until it stopped raining and preceded home. we have taken it to the ford dealer, they state they cannot duplicate the failure so they cannot fix it. took it back again, after another incident, they could not duplicate the failure so they state they cannot replace the assembly. i have talked to the manufacturer in michigan, they state they cannot fix it if they cannot duplicate it. our position is: the truck is worthless to us, we should not drive it anywhere. it is a hazard on the road, to us and to anyone else. the state law is that wipers will be functional at all times, if they are not, we cannot get a brake tag and we surely cannot drive it in the condition it is in. we are at our wits end, what are we to do? please help us. *ak | |||