Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL
95E006002FORD MOTOR COMPANYfrom 01/01/1995 to 02/01/1995E (Equipment)860002/10/1995MFRFORD MOTOR COMPANY02/24/199502/28/1995
Defect SummaryThe passenger side air bag has an inflator body that cracked during forming of the curl that retains the igniter plug in the end of the inflator. also the igniter end cap can separate from the inflator.
Consequence SummaryThe passenger side air bag may not inflate properly resulting in reduced occupant protection in a vehicle accident. if the igniter end cap separates in a frontal collision, hot gases can be released and ignite flammable material or cause burn injuries.
Corrective SummaryDealers will remove and replace the passenger side air bag module.
NotesSystem: interior; passive restraints; air bag; passenger. vehicle description: passenger side air bag in passenger cars, vans andmulti-purpose vehicles. note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time, contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
94221010/01/199437752Restraint system - internal safing sensor rattle under dash. *tw01/06/1995

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/21/2008152000
 Tl*the contact owns a 1995 ford windstar. while driving at any speed, the abs light would illuminate on the instrument panel and brake fluid would leak. the contact also noticed that the cruise control switch worked inconsistently. she discovered that the cruise control deactivation switch had melted. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 152,000.
05/13/20061
 Took care of two patients injured by airbag deployment of 1995 ford windstar van. airbags deployed after vehicle struck a small dog. no damage to exterior of vehicle. i believe this was an inappropriate deployment of airbags which resulted in injury. *jb
11/02/2004106/06/2003
 While vehicle was in motion the passenger's air bag deployed inadvertently followed by the driver's air bag. *bf one occupant sustained cuts and bruises on his arms, the other occupant experienced hearing loss and an inner ear concussion. *nm
11/15/200395000
 The paint is blistering off the hatch and sides in large patches. the airbag light blinks and the power window on the driver side fails to close all the way and struggles to open. the rear vent windows work when they want to .
01/14/20041
 While driving air bag light flickered on, and off. consumer took the vehicle to the dealer for analysis, and mechanic noticed that the clock spring caused the problem.*ak
03/01/2001
 Spring failure in airbag. *ak
04/25/2000107/01/1997
 I bought this vehicle used in july 1997 with 32,000 miles. since that time, i have had the brakes repaired three times and they still squeak. the airbag module had to be replaced four months after purchase, luckily under federal warranty. then in june 1999, i had to replace the fuel tank because the straps caused it to crack. ford would not do anything to help because there was no recall. in january there was a recall for the exact same problem, but only in certain counties in certain states, not nj, ford would not bend, despite my letters and phone calls. in late march 2000, my airbag light came on again as did my abs light. my brakes needed to be fixed again. since my airbag was fixed over 12 months ago, it was not covered. my engine check light came on april 11 and stayed on for two days, then turned off. we were planning a trip to wash, dc, so i brought it to fullerton ford for service on 4/25. they informed me that it needs head gaskets (which it was recalled for) and $1,400 worth of other work, not affiliated with the airbag light, or the engine check light. the engine check light was for a camshaft positioning sensor that is a $50 part, with $150 worth of labor, also want me to have a timing cover gasket replaced at $815, a temp gauge at $82, an engine flush for $99.95, a water pump at $140 parts only, $40 for drive belt, and misc. labor at $111.00. my complaint is this. i dropped the car off on 4/24 for a 4/25 appt., they hadn't looked at it at 4:00 on 4/25 and wanted me to pick it up and bring it back the next day. when i protested, they looked at it and said it would need head gaskets. they said the ford rep would be out the next day and that he would also consider my gas tank complaints. on thursday, 4/27, they said the work would be done hopefully by 5/5. today, 5/2, one week after dropping off the van, they are telling me i won't have it back until 5/12 or 5/19 at the earliest!!!! because they are too backlogged with vehicles.???
06/01/1996105/01/1996
 I have already had the airbag replaced at the dealership. however, recall /mfr campaign #95s06 on other 1995 windstars - but not mine. *ak
09/16/1999
 Vehicle had caught on fire due to a short in the electrical wiring system. also, brakes/ horn , and air bag system failed due to wires shorting out. *ak
 Air bag light remains illuminated, indicating a malfunction within the system. dealer states that this occurs due to a problem within diagnostic module and the clock spring. *ak
06/01/1994
 Called the dealer about the troubled head gasket. dealer commented that there is a recall, but the millage can't exceed 60k. i told the dealer that there was another recall on the passenger air bag eye burning gases when deployed the dealer commented the recall, but again the millege of the vehicle couldn't exceed 50,000. at no time did i receive a recall notice. also, i'm now have problems with the transmission park selection. it won't release or dis-engage.
10/04/19971
 Violent deployment of air bags during collision resulting in head injuries to consumers.
06/01/1997
 We ran over a raccoon, cauing the air bags to deploy. the force of the airbag caused me to have a concussion as well as a brain injury as shown on an mri. we feel that the airbags should not have deployed in this incident. damage to the exterior of the van consisted of a small crack in the grill cover. however, my medical bills will be extremely costly. i am currently under the care of a neurologist. he stated that due to the severity of the injury to my brain, he will be repeating the mri in 6 months. my concussion is being treated through medication. once again, we feel that the airbag should not have deployed at all. in addition, the force of the airbag was excessive enough to cause significant injury.
09/22/19981
 False deployment of airbags when there was no accident involved.
11/21/19971
 Violent deployment of air bag during collision causing injuries to consumers face and neck.
1
 Violent deployment of air bag resulting in damage to vehicle.
07/06/1998105/01/1996
 Contact assembly for air bag failed causing light to stay on.
 Consumer was driving 65 mph and without vehicle collision occurring the driver's and passenger's air bags deployed. please give any further details. *ak
07/22/1998101/01/1995
 Front bumper struck by a tire that blew out on another vehicle, upon hitting bumper airbags deployed, blocked drivers vision, causing accident, also both airbags melted, burning driver's fingers/arms. (qcaw)
07/02/1998109/24/1997
 Vehicle sold with non working air bags. (qcaw)
05/22/1998107/01/1997
 False deployment of air bags from a minor collision, also violent deployment resulted in injuries (burns arms, hand and chest).
01/02/1998
 Clock sprint in the steering wheel grinds. replaced faulty clock spring associated with airbag. *ak
06/07/1996101/04/1995
 Violent deployment of air bag during collision, causing injuries to consumers (burns on hands and arms).
06/07/1997101/02/1995
 Violent deployment of air bags during collision, causing burns and injuries.
1
 During collision with deer, violent deployment of air bag caused excessive damage as well as injury (burns and laceration).
07/29/1997
 Air bag monitor modulr controls several unrelated functions in addition to its primary purpose to trigger the air bags in case of an accident. however, an internal component failure of the monitor given an unprepared driver the signal that the deployment of the air bags may be imminent. also other unrelated essential functions stop operating, such as the internal fans which cause the windows to fog up, creating a visibility problem. *ak
07/29/1997205/25/1996
 Air bag monitor failure without cause, causing interior fans and air conditioning to malfunction, resulting in window fogging up.526377 dup of 525160; posted on 09-07-1999. *ak
08/09/1995409/12/1994
 Unspecified: air bag system failed.
12/19/19951
 Air bag deployment was violent, causing injuries/ burns to arms, wrist, and shoulder.
06/01/1995104/01/1995
 Air bags deployment was violent, causing injuries.
08/01/1995108/01/1994
 Airbag did not inflate in accident.
08/28/1996
 Vehicle was in a head-on collision and the air bag did't deploy. also the brakes were making a loud noise. dup of 808490, added on 25-feb-98. *ak
02/23/1996
 Consumer was in an accident and dual air bag didn't deploy, purchased truck new. please desrcibe . *ak
1
 During panic stop, at approx. 15-20mph, 9:00 on front bumper, both driver/pass. airbags failed to deploy. tt *jb
12/16/19941
 Drivers/passengers air bag did not deploy when vehicle was hit from the front. tt
AIR BAGS - FRONTAL
11/02/2004106/06/2003
 My husband, my son, and myself were on our way home last tuesday evening and the airbags on our 1995 ford windstar deployed while the vehicle was in motion. this was a very freighting and stressful situation. we had just turned off one road onto the next making our way home when the airbags burst out and caused several injuries to my husband and me. my husband has powder residue burns on his face, his arms are cut from the wrist up. he recently suffered a stroke and this has caused a lot of mental stress as well as pain. x-rays are needed to make sure that his hand is not broken. i had heart surgery in august and did not need this kind of scare. i hear an echo in my right ear now from the loud explosion from the airbags. i am afraid to ride in any vehicle with front passenger airbags. i called 9-1-1 to find out if an officer needed to come and investigate and trooper williams told me that since there was no accident that he could not do any type of report. we have many witnesses that saw our van and the extreme damage that it did to the hood resulting in the signal light flying off the van which we still have not found and the headlights barely hanging on. the hood is bowed up from the under side. we have contacted ford motor company and also took the van to a ford dealership and had it inspected to find out why the airbags deployed when no accident happened. they are just as puzzled. i need an answer as to why the airbags deployed like they did while we were deploying out of the blue. the windstar is our only means of transportation and i feel like ford needs to understand that and figure out what happened. if my husband would have taken his hands of the steering wheel, we would probably be dead now. *jb
02/25/20031
 The vehicle was involved in a hit and run collision, the driver and passenger airbags deployed, which caused injury to the consumer.*jb
12/15/2001103/30/1995
 Vehicle was involved in a 20-25 mph frontal collision in which driver and passenger air bags did not deploy, cause unknown.*ak *slc
02/04/1999
 Ran over raccoon - both airbags deployed. passenger airbag caused brain injury to occupant.*ak
04/01/2001
 After air bags deployed they popped out and chemicals burned consumer. contacted dealer, and the dealer is not willing to do anything. *ak
08/30/199911/01/1996
 On 8/30/99 the air bag light on the dash came on and stayed on. we took it to the local ford dealer on 9/15/99 who charged us $150 to diagnose the problem as a defective fuse monitor and was going to charge us an additional $200 to install a new monitor. air bags have never been deployed. this seems to me to be a defective part that should be replaced for free. i did not have the work don and am trying to find out if this is a repair the manufacturer should pay for. *ak
 Consumer was involved in a minor collision in which driver's and passenger's air bags deployed, causing extensive damages to vehicle. please give any further details. *ak
06/02/20001
 Consumer was traveling 55mph on the highway while driver's/passenger's airbags deployed. driver maintained control of vehicle, but veered off the road onto the shoulder. also, rear two windows blew out/dashboard came apart, and passenger's airbag caught on fire. fire department was notified. dealer contacted, said vehicle is out of warranty. *ak *ml
02/17/2000
 While driving in rush hour traffic at 5 mph both air bags depolyed. dealer/manufacturer notified. no injury was reported. feel free to provide further details. *ak
04/14/20000
 While driving about 55 vehicle struck a deer and both air bags deployed, hitting consumer and husband in the faces with an object from air bags. *ak
07/19/1999212/31/1995
 Air bag deployed when vehicle hit a dog while traveling at 70 mph, causing damages to front bumper. dealer was not contacted at this time. *ak
11/28/1999009/01/1999
 While driving consumer stepped on the brake pedal to stop vehicle, but brakes did not respond. consumer tried to avoid rear ending another vehicle by driving vehicle off the road. but was involved in a rollover. upon impact, air bags did not deploy. *ak
 While in a frontal car accident seat belts did not lock into place. also air bag did not deploy, causing injury to consumer.please provide further informaton. *ak
07/30/1999
 Vehicle was involved in a head-on collision at a impact of approx. 40-45 mph at the front corner of driver side. the deployment on the passenger side air bag, caused injuries to left ear. dealer / manufacturer were not notified at this time. *ak
09/14/1999
 Had just taken off from a stop sign & hit another vehicle in the intersection. hit other vehicle on driver's side rear. upon impact with other vehicle, the air bags failed to deploy. *ak
06/27/19990
 While consumer's son was driving about 10 mph he stepped on the brake pedal to stop behind another vehicle, but the brakes did not work and he rear ended tthe other vehicle. driver's air bags deployed, burning his arm. pasenger's air bag did not deploy. dealer notified. *ak
09/08/1999210/18/1994
 Consumer's vehicle was going about 25mph when involved in a frontal collision. upon impact, both driver's side and passenger's side airbags deployed. driver's arm was forced into the door. dealer has not seen vehicle. *ak
08/17/1999
 Vehicle was involved in a frontal collision at 30 mph, and the airbags did not deploy. manufacturer will be notified. *ak
 Consumer was in a side frontal accident at 50 mph which left vehicle spinning. upon impact, driver's side and passenger's side air bags did not deploy. dealer has not been contacted. *ak
05/12/19991
 Consumer was driving approximately 5 mph. upon impact of rear ending another vehicle, air bags deployed, and passenger's side air bag broke the rearview mirror and cracked the windshield. dashboard, steering column, and rear window functions were destroyed. air bags were not supposed to deploy unless impact is at lease 28 mph. there is an open investigation at this time ie-98-081. *ak
03/30/19981
 False deployment of passenger and driver's side air bag resulting in damage to windshield and minor injuries to occupants. (mjs)
 Windstar was hit in the rearward portion of the left side of van at an intersection. female passenger wa sfacing backward in her seat to help her 3-year old daughter at the time of the impact, the air bag deployed, severely braking her leg.
05/31/1998
 Consumer was driving at 55 mph and a deer ran out in front of the vehicle, causing the consumer to hit the deer. driver's side/passenger's side air bags did not deploy. also, there is a crack in the front windshield, and the back rear windows are broken. consumer took the vehicle to the shop, and the dealer stated that the air bags shouldn't have deployed. *ak
09/27/1998
 Consumer was driving vehicle on highway at approximately 60-65 mph on normal road conditions all of a sudden both air bags depoyled for unknown reason. dealer/ manufacturer notified , and dealer wanted to charge consumer for repairs.828322 dup of 828282; posted on 09-07-1999. *ak
06/22/1998
 While driving about 55 mph the driver's and the passenger's side airbags deployed for no apparent reasson, breaking the front windshield'the control arms and the mounting brackets for the electric windows. the windshield has been replaced by the dealership. the air bags have not been replaced. *ak
06/24/1998104/01/1995
 Both front airbags deployed spontaneously on a smooth road and no crash. both occupants were wearing their seat belts but wer bruised, burned and abrased.
 Consumer was driving at approximately 30 mph, had to make a sudden stop, rearended vehicle in front, dual airbags became inoperative, resulting in non deployment of airbags. *ak
03/05/1997
 During a crash, air bags deployed, crushing passenger's left arm with the arm rest of the front paassenger's seat.
06/03/1996201/02/1995
 Anti-lock brakes failed resulting in two accidents no deployment of driver's air bag. dup 531662, posted on 03-nov-98. *ak
02/18/1998
 While driving the driver's and passenger's side air bags deployed without reason, causing consumer to sustain injuries. *ak
02/01/19981
 Airbags deployed during a minor crash, vehicle sustained only scratches. passenger's arm was broken in four places when the airbag crushed her left arm against the arm rest.
02/07/1998
 When van hit a curb going about 15 mph both air bags deployed. the deployment of air bags caused serious injuries to the driver's forehead/nose and eyes. the fumes from the air bag caused the driver and passenger to lose their breath. the van has not been repaired. *ak
09/02/19971
 Passenger's side airbag deployed upon impact with deer in road, airbag severely fractured passenger's left leg. speed 35 mph. *ak
08/23/1997
 Consumer was involved in a rear end collision travleing about 15 to 20 mph, impact 12:00, and both driver's and passenger's side air bags deployed. upon deployment of the passenger's side the air bag caught fire. consumer has contacted the dealer. vehicle not involved in recall 95e006002. please provide further details. *ak
08/14/19870
 Vehicle suddenly accelerated even with brakes being depressed. problem had occurred when driving into garage & hit back wall & continued thru shrubbery. air bag did not deploy. took to dealer & told could not find problem. *ak
06/30/1997
 Accident involved in a head-on collision and the airbags did not deploy. *ak
02/26/1997
 Consumer was involved in a 55 mph crash in which a small animal was hit, causing the driver's and passenger's side air bags to deploy. *ak
08/28/199610/01/1994
 Vehicle was in a head-on collision and the air bag did not deploy, causing wife to break her finger. also the brakes have extended stopping distance and they make loud noise when applied. *ak
03/01/1996
 Experienced abs failure while driving on wet pavement during panic stop, when attempting to slow/stop vehicle continued to roll forward, skidding 40 feet, hit another vehicle, 4 weeks prior experienced abs light staying on, also no deployment of driver's air bag. *ak
 Just prior to accident, noticed abs and hydraulic lights appeared, during panic stop, at approx. 55-60mph, when attempting to stop, experienced brake lock up, vehicle went into skid, hitting another vehicle, dual airbags deployed. *ak
 Vehicle's abs braking system malfunctioned and caused extended stopping distance and had an accident. the driver's side airbag deployed, injuring the occupant in the stomach area, ea96-026. *ak
11/01/1996
 Lightly rearended a truck in traffic and the air bags deployed. please describe in detail. *ak
08/02/1996
 Vehicle involved in a frontal collision, impact 12:00 position, speed 57mph, dual airbags deployed; due to the force of the airbags, driver sustained eye injury. *ak
02/10/1996
 While driving, a stick hit vehicle fender, popped onto hood, both airbags inflated, could have caused serious accident, speed 55 mph. *ak
11/29/1995
 Drivers air bag deployed for no reason driving at highway speed. please describe. tt
11/29/1995
 Passengers air bag deployed for no reason driving at highway speed. please describe. tt
1
 During panic stop, at approx. 15-20mph, 9:00 on front bumper, both driver/pass. airbags failed to deploy. tt *jb
10/10/1995
 Upon low impact speed, air bag deployed but driver received injuries. please describe details. tt
10/02/1995
 Driver and passenger airbags deployed while driving without a collision. tt
 Consumer was driving almost hit a deer but drivers air bag didn't deploy. tt
 Consumer was driving almost hit a deer but passengers air bag didn't deploy. tt
 Drivers air bag deployed when driver hit a puppy-customer was strained because when air bags deployed auto would not start again. tt
 Passengers air bag deployed when driver hit a puppy-customer was strained because when air bags deployed auto would not start again. tt
05/23/19951
 Passenger's air bag deployment caused collateral damage to dash and part of dash substructure. tt
02/28/19951
 Air bag did not deploy during front bumper accident with a pole. tt
 Hit a racoon driver and passenger side airbag deployed child in car seat injuries cut lip and a black eye. tt
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
09/03/2007112/26/2006
 Cruise control quit working. also air bag blew when car was idling and no one in the car fortunately. *tr
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
 Air bag sensor malfunctioned after running over a piece of tire in the road, causing both air bags to deploy. dealer has been contacted. *ak
06/09/199801/01/1996
 Both air bags deployed, without warning, when driver of vehicle swerved to avoid hitting a small animal.
04/01/199803/14/1997
 Blown engine cylinder head. in addition, replaced faulty transmission/air bag sensor and temperature sensor.
AIR BAGS - SIDE/WINDOW
11/22/2000103/01/2000
 Engine damage from coolent. recall 95e006.002 on 1995/ passenger's side air bag; airbag light stays all the time,streering wheel. *ak
10/19/1999102/01/1995
 Notified by ford sliding door latch, had it repaired. then front end doesn't stay in alignment, head gasket blew, causing loss of starter and other related parts, total cost of $1800.00 at this time the car only had around 50,000 miles. door light stays on indicating that a door is open when one isn't. sometimes goes on and off and beeps. interior lights stay on for extended period of time. heard on news about recalls and buy back, called ford, they tell me about 3 other recalls on the van,: head gaskets, hood separation, feul tank mounting (which will only replace or repair if they feel its necessary). i looked on the net and found that there is also an airbag problem on the passenger side. i was never notified of these and only recently became aware of them. i am in the process of trying to get a refund for the $1800.00 on the head gasket and related problems. i was told to go and speak to a mary flanagan at the sanders ford in jacksonville, nc where i live and purchased the vehicle. i would like to find out more information a out all these recalls and repairs that are needed and if the buy out program applies to my vehicle. i have 3 children and i am feeling very unsatisfied with safely transporting them in this vehicle. *ak
09/08/1999210/18/1994
 Consumer's vehicle was going about 25mph when involved in a frontal collision. upon impact, both driver's side and passenger's side airbags deployed. driver's arm was forced into the door. dealer has not seen vehicle. *ak