Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
99V309000FORD MOTOR COMPANYfrom 01/13/1994 to 08/07/1995V (Vehicle)7011612/22/1999ODIFORD MOTOR COMPANY11/02/199911/08/1999
Defect SummaryVehicle description: minivans which were originally sold or currently registered in the following hot weather states: alabama, arizona, arkansas, california (10 southern counties), florida, georgia, hawaii, louisiana, mississippi, nevada (clark county only), oklahoma, south carolina and texas, can develop cracks in the fuel tank in the forward strap area of the standard 20 gallon tank due to a combination of factors that are present in certain very hot areas of the country.
Consequence SummaryThese cracks could result in fuel leakage if they propagate through the wall of the tank.
Corrective SummaryDealers will install a brace assembly at the strap bolt hole location and replace the tank strap with a revised, longer strap. dealers will also inspect the tanks for leaks. if a leak exists and is the result of a crack in the fuel tank, the tank will be replaced in addition to the installation of a spacer and longer strap.
NotesFord recall no. 99r33.owner notification began december 22, 1999. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
BC128495090609/01/199545757Engineering is looking for vehicles which exhibit an inoperative fuel fump due to fuse blowing, an inaccurate fuel gauge or a fuel tank which is difficult to fill. *tw04/25/1996
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
9622510/21/199650944Mass air flow sensor - replacement as an assembly - service tip. *tw06/17/1997
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
BC130295090709/01/199545755Inoperative fuel pump due to fuse blowing or fuel gauge inaccuracy may be due to insufficient clearance between the upper sender mounting screw and the edge of the pump mounting flange. *tw04/25/1996
FUEL SYSTEM, GASOLINE - STORAGE
9721201/20/199751398No start - intermittent - after hot soak in freezing ambient temperatures. *tw06/27/1997
BC054396110711/07/199696-14-1650782Vehicles may not start due to moisture freezing in fuel pump relay contained within constant control relay module. *tw06/17/1997
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
98-031601/01/1998607717Concerns with slow fuel fill, distorted fuel tank, fuel gage erratic, fuel odor. *tt10/07/1999
BC10590970505/01/199752870Instructions on how to identify fuel tank sizes. *tw09/18/1997

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE
PE99025FORD MOTOR COMPANY04/15/199907/26/1999FUEL TANK CRACKS
 Owners report allege that a leakage from cracks in the plastic fuel tanks
EA99020FORD MOTOR COMPANY07/26/199912/16/1999FUEL TANK CRACKS99V309000
 There is no summary currently available
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
RQ02011FORD MOTOR COMPANY08/29/200203/14/2003FUEL TANK FATIGUE CRACKING99V309000
 See attached report.

Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
09/29/2012270000
 After filling the vehicle fuel tank at the fullerton md bj's warehouse store, gasoline began spilling from the underside of the vehicle onto the pavement. the baltimore county fire department (bcfd) was called to the scene and responded with three pieces of equipment. bcfd applied absorbent to the spilled fuel and contained it until they could transfer the fuel (approx. 25 gals) from my vehicle's tank into a safe storage container. after they completed that service, the vehicle was towed to the local ford dealership, bob davidson ford, for diagnosis and repair. the vehicle tank had developed a structural crack in its wall approx. 3 inches long (hairline) in the same location already designated the documentation described by nhtsa recall number 99v309 / ford recall no. 99s33, immediately above the center left tank support strap. i can produce clear photos of the crack. i require assistance from the nhtsa in recovering the $1,660.01 i paid the ford dealer on 10/9/12 for the repair of the tank (they could only find a used tank to install) for what is obviously a manufacturer's defect. as of this date, 8 days later, the used new tank has also begun to leak. many thanks.
08/22/2011216000
 Tl* the contact owns a 1995 ford windstar. the contact stated that the fuel tank was cracked and the vehicle was leaking fuel. the vehicle was not taken to the dealer to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance because the vehicle was not included in the recall associated with nhtsa campaign id number 99v309000 (component: fuel system, gasoline:storage:tank assembly). the vehicle did not reside in one of the states listed under the recall. the vehicle was not repaired. the failure and current mileages were 216,000.
08/22/2011216000
 Tl-the contact owns a 1995 ford windstar. the contact stated that the fuel tank was cracked and the vehicle was leaking fuel. the vehicle was not taken to the dealer to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance because the vehicle was not included in the recall associated with nhtsa campaign id number 99v309000 (component: fuel system, gasoline:storage:tank assembly). the vehicle did not reside in one of the states listed under the recall. the vehicle was not repaired. the failure and current mileages were 216,000. sm.
08/22/2011216000
 Tl
09/04/201089000
 I have a 95 ford windstar (89k) lx3.8; dtc p0306.... gave rich condition, black smoke out tailpipe, excessive fuel consumption ... don
08/08/2008137001
 1995 ford windstar fuel tank crack - replaced fuel tank assembly at my expense on august 08, 2008. when the local ford dealership was contacted about possible recalls on this item, their reply was no recalls exist. upon further investigation, their was indeed a recall, ford recall no. 99r33, and an nhtsa campaign id no. 99v309000. according to the report, owner notification began december 22, 1999. i am the sole owner of this vehicle and have had this vehicle in for maintenance and service at ford dealerships since that date, and have never been notified. recall search from the ford website yields zero results. affected owners are not being notified on possible recalls to their vehicles. any assistance in recovering my expenses and proper replacement of the affected recalled parts from this defective fuel tank, which should have been provided at no cost by the dealer, would be greatly appreciated. *tr
04/09/2008100000
 Tl*the contact owns a 1995 ford windstar. after the vehicle had been parked for five days, the contact noticed a large puddle underneath her vehicle near the fuel tank. she confirmed that the puddle was gasoline. the vehicle continued to leak fuel. the contact realized that she was experiencing the same failure mentioned in nhtsa campaign id number 99v309000 (fuel system, gasoline:storage:tank assembly). she took the vehicle to the dealer and they stated that her vin was not included in the recall because her vehicle was not registered in the states listed in the recall. although the vehicle was not registered, the contact travels frequently in one of the designated states. the dealer advised her to have the vehicle repaired in the designated state. the vehicle has not been repaired. the failure and current mileages were 100,000.
07/15/200396020
 Fuel tank began leaking and had to be replaced. the ford website shows that my car is subject to recall 99r33, faulty fuel tank mounting. this is a regional recall for southern states with high temperature. i am in tennessee and was not included in the recall notification system, although tennessee has high temperaturtes like alabama that is included and i have vacationed each summer in alabama.
07/15/200391000
 Fuel was leaking from the gas tank and a service station detected a stress crack near the middle strap of the tank similar to what is described in recall 99r33. i contacted ford customer support to have the tank replaced according to recall 99r33. i was told to go to a ford dealership. the service department called ford recall hotline and they denied the repair on the ground that the vehicle was not bought in one of the hot states decribed in recall 99s33. i explained to them that i was planning to drive to mississippi and as such i have met the recall condition but i was still turned down. i believe that the crack occured because of poor assembly by ford and that ford shoul repair any windstar that has this problem not just those in the hot states.
01/15/20030
 I have owned this van since 1999. since i have owned it we have had nothing but problems with it. i have had the rotors turned, and replaced at least 3 times, and they need it again. i have had the head gasket replaced 3 times and one of them times was at 99,000 miles when it was under the warrenty. it had been replaced at least one time before that. my sliding door won't stay closed, even though i just spent $300 getting a new latched put on. my windows won't work. i had larson motors fix a head gasket and my electronic windows, cost me over $250 for the window, that only worked 2 times. i called, and since they put "may not be the problem" on the invoice, they think that clears them, and they wanted me to spend more money on another part. my speedometor has been replaced once and is broke again. the alternator has been replaced. i could go on and on. i am getting no where with anyone. i have spent around 5,000.00 in repairs, and can't trade the thing off, since i still owe too much on it, due to a tornado that hit our home, and what the insurance didn't cover, the balance was put on our car loan. we don't have the best credit do to having to spend anywhere from $100-300+ a month on repairs to this lemon car. i have a family and need to know that i have a reliable car to drive. i have been stranded with my 3 children a minimum of 4 times this past year.
07/03/2002207/14/1997
 Exhaust system has corroded, and is causing fumes to enter vehicle while driving. dealer notified.*ak oxygen sensor failed twice and was replaced. head gasket failed and was replaced; also the internal leaks from head gaskets in vehicle corroded flex pip and exhausting into vehicle. engine failed and was replaced. the outer right and left tie rods failed and were replaced. air filter failed and was replaced. pcv valve failed and was replaced. the vehicle had continues exhaust leaks into the vehicle, caused some serious health problem to the driver. *yh
1
 Consumer states the vehicle is getting low gas mileage.*yd
08/30/19950
 Broken spring caused vehicle stalling. *tw
01/01/1995
 Smoke comes from underneath vehicle, dealer cannot find problem(please explain). tt
FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM
12/13/2001102/01/1999
 Head gaskets went bad causing vad oxygen sensor, air intake valve and $1400 dollars worth of repair @ my cost ; unfortunately , there was an extended warranty caverage on this. i however did not receive the notice.
01/01/2000106/01/1994
 Recall on sliding door - problem ever since repaired. rear wiper motor died three times and was replaced. recall on head gaskets. since ford dealer replaced them, the intake manifold gaskets blew, replaced those at our expense (approx. $1000), then the front water pump gasket blew and replaced those at our expense (approx. another $500), then the engine blew and we were informed that the cause was water and antifreeze got into the engine and spun the bearings.... told by the parts manager that it all started back with the head gaskets. ford is not backing their engine due to this problem. also, was not told the first time we came in that the replacement of the head gasket would cause more gaskets to break until after our second return to the service center. since then, we authorized them to replace the engine. ford does not have any on the shelf because they have gone thru so many of them and it would be another four weeks waiting period! meanwhile, we will be wihtout a vehicle for two months and it will cost us another $1,000.! as far as the anti-lock brakes, the rear passenger side would make a loud thumping sound when brakes were applied....however, dealership said they could not find any problem. therefore, we had to put up with the loud sound, which frightened my passengers and myself.
07/15/1999108/01/1994
 In august of 1999, with about 67000 miles, the intake manifold gasket failed and oil ended up in the coolant. this was repaired at a cost of approximately $450. in november, my dealership informed me that the ehad gaskets were leaking. this was at about 74000 miles. cost, $1600. i contacted ford, submitting the bills. they told me, no way, out of warranty. i then sent back a second letter in late december, 1999. still waiting for a reply from that letter. a major component such as this should not fail before 100,000 miles. ford has acknowledged the problem, but they will only stand behind it for an incredibily low mileage of 60,000. *ak
08/14/1999
 While driving down the road there were fumes in the van. couldn't continue driving and pulled vehicle over. contact dealership, and had vehicle towed. was told that there was a leak in intake manifold which was getting into the vent system. toxic coolant fumes were a result of manufacturers defective engine gaskets; ford made no recall notices, but would correct gasket problems if they occurred before 60,000 miles. *ak
07/29/19994305/01/1997
 No summary
 Every gasket on this vehicle is leaking, including engine head gasket/transmission gasket/the intake manifold gasket, and the value cover gasket. dealer has been contacted.
10/28/1996107/30/1996
 Upper intake manifold replaced due to an anti-freeze leak.
11/27/1996
 Transmission blew out, causing the vehicle to stall, almost resulting in an accident. dealer did a transaxle repair, problem is reoccurring. dealer cannot determine problem. also problems with the heater blower motor/ head gaskets/ intake manifold/ abs system, and rear wiper switch motor. *ak
FUEL SYSTEM, GASOLINE - DELIVERY
08/31/200003/01/1998
 The brake lines in this vehicle were rotted and when i had to stop short in traffic, the brakes lines burst in two places. i had slowed from about 40 to about 10 mph when the brake pedal fell to the floor as all the brake fluid was lost. i struck a car stuck in front of me, and pushed it into a third car in front of it. total body damage to all three cars was more than $6000, wuth one oif the drivers also putting in medical bills for about $400(whiplash). my insurance comp[any believed me, as they had spoken to the mechanic working on ther car the next morning. unfortuneately they discarded the brake lines before i could get them for my insurance co., amica. ford turned down amica's request that they subrogate the costs (surprise!). in retrospect, i guess my family and i got off lucky, but it could easily have been a lot worse.*ak
05/14/1999102/01/1995
 This ford vehicle has had an extreme number of failures. starting with the head gasket that the dealer wanted us to pay for after they made the mistake of saying it was under warranty. at a previous repair the dealer had replced the dash because of the speedometer cable and the dealer service person had forgot to add in the previous mileage. later ford recalled the head gaskets. the transmission has not been replaced yet but continues to shift poorly. i do not want to put any more money into this vehicle. i believe ford should have some responsibility for the amounts spent on poor quality parts separate than normal maintenance. so far all that ford has offered is $1000.00 cash. this is not a responsible offer. we have spent almost $8000.00. it is fortunate no one was hurt when these parts failed. these six defects were not the only problems but are probably the most expensive defects.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
11/14/20011
 Engine would not start, dealership examined vehicle and determined that ground wire to fuel pump had experienced an electrical short. *ak *nlm
1
 Fuel pump failed. nlm
04/10/1999105/01/1996
 The transmission on our 1995 windstar van failed after 78000 miles, 3000 miles after our extended warranty period had expired. this vehicle has been a lemon from the start. we have had the hood bonding problem fixed under the recall on that problem, had the head gaskets replaced on the extended warranty before that recall came out, replaced the fuel pump inside the gas tank at my own expense, and now i am presently having problems with the power windows, the air bag system, and the power door locks. if this is read by anyone contemplating a mini-van purchase, i would think long and hard before buying a windstar. from the number of complaints from people from all over the country on the internet, i'd say this wasn't just an isolated thing, but should be looked into by the government regulatory people. none of our failures have resulted in accidents or injuries, but could have easily done so, had we not lived in a more rural area. i definitely would not want to have one of these vehicles in a more high-speed metropolitan area. *ak
12/15/199904/01/1995
 This is the continuation of problems with a highly problematic vehicle. 5 years, 90,000 miles have replaced so far: head gaskets, rear suspension twice, front suspension, ignition wires, o2 sensors twice, and now injector and fuel pump. over $3,000 in out of pocked expenses over what was covered on extended warrantee. vehicle is not reliable and am looking to trade in on anything other than a ford! at ford, quality is job none!
07/14/1999
 At low speeds vehicle stalls out and dies. the dealer has replaced the fuel pump.*ak
11/15/1995
 Fuel pump is shorting out. please describe. tt
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
06/04/2007175000101/01/2005
 Tl*the contact owns a 1995 ford windstar. after driving nine miles with the emergency brake activated, fumes and flames released from the gas tank, after filling the vehicle. the failure made a loud noise. the service center stated that there was no fuel leakage. the current mileage was 188,186 and failure mileage was 175,000. updated 02-14-08. *kb
1
 The dealership (lithia ford;napa ca;707-255-2580) refused to honor the recall for the fuel lines 99 v 309 000. *nlm
1
 The fuel filter was replaced.*jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
06/03/2005406/03/2005
 Dt: the contact owned a 1995 ford windstar. the contact purchased the vehicle on june 3, 2005 and the odometer read 59,000 miles. contact ran a car fax report, and in the year 2000 the report was showing 100,300 miles on the vehicle. also, the vehicle was not drivable because the transmission, head gasket, and fuel injection broke. she spoke with the dealership, and stated when they sold the van for someone else they would try to get contact money back. *ak
06/06/200211500007/01/2000
 1995 ford windstar suddenly began dumping unburned gasoline out of the tail pipe and getting 7 mpg where normal mpg is 19. auto shop requested i sign documentation after diagnostic that they informed me it was unsafe to continue to drive the vehicle and that they were not liable for any damages incurred. *nlm
09/13/2002103/01/2095
 Had head gasket and value gasket leaks in 2000 at ~63000 miles - replaced. cam sensory also replaced at that time. in for service last month - multiple services performed including oxygen sensor, fuel injector, plugs/wires. now engine is dead. nlm
11/21/2001102/01/1997
 Engine began rough idling, strong smell of fuel within vehicle, check engine light went on within a few minutes. a cloud of smoke followed the vehicle. *ak
07/25/2001103/01/1995
 This is in reference to,ford recall no. 99s3, or nhtsa recall no. 99v309.recently our 1995 windstar developed the identical problem described in the aforementioned recall, fuel did leak out all over our garage, driveway, and my wife drove it with our two children for days without realizing the gas was leaking, over the exhaust, tires, & brakes.we went to our local ford dealer (heritage ford, modesto, ca.) & were told there was no recall on this problem.i had to pay $550.00 to repair it.i think a failure with this much danger should be covered by ford, especially when there is already a recall for the exact problem, but my vin number is not included.*ak
12/01/1999
 Engine started blowing white smoke from underneath the hood and running very rough. consumer took vehicle to a private mechanic, he diagnosed that head gasket had blownout, and fuel injectors needed to be replaced. manufacturer was aware of defect in head gasket, but vehicle exceeded the mileage necessary to be included in manufacturer's recall. please provide any additional information/attachments. *ak
02/26/200010/01/1996
 The # 3 cylinder fuel injector went out, which in turn made the module in the computer go out, and we have been informed that you can't replace the individual module you have to replace the whole computer at a estimated cost of 600 dollars. this is after having the head gaskets replaced and two new transmissions installed. *ak
02/26/200010/01/1996
 The # 3 cylinder fuel injector went out, which in turn made the module in the computer go out, and we have been informed that you can't replace the individual module you have to replace the whole computer at a estimated cost of 600 dollars. this is after having the head gasketts replaced and two new transmissions installed. *ak
12/18/199909/01/1994
 Requested dealer & manufacturer for compression test failure w/ no charge, but they rejected. *ak
09/14/1999212/01/1998
 When driving up the hill vehicle would hesitate. contacted dealer and he replaced engine head gasket. while driving about 65mph vehicle hesitated and jerked again. stopped, and used fuel injection fluid. contacted dealer again, and replaced gasket. *ak
03/14/1999103/01/1995
 My concern is primarily aimed at engine head gasket problem identified by ford motor company for the 1995 ford winstar. in march of 1999, my wife and two children were driving in the car when the head gasget blew! the ensuing repairs ran over $2,486.00. believing that my warranty had expired i had a private mechanic fix the car. upon realizing that ford had manufactured a faulty part i requested a refund for my repair bills. ford has refused to recognize my claim, indicating that my warranty had expired. i belive this unsafe situation was directly a result of ford motor company and the faulty head gasket placed into my car by ford. the other components had to be replaced as a direct result of the failing head gasket. i wish to be included in the growing number of consumers lodging complaints and concerns about this dangerous situation. your assistance with dealing with ford motor company would be appreciated, however i have little trust that they will fully acknowledge their responsibility in this matter. i would be happy to forward copies of my correspondance with ford to your office if this might be of assistance. with sincere thanks for your interest and support in this matter, robert a. martinez. *ak
08/01/1994
 No summary listed for this vehicle. *ak
11/05/1998
 The consumer experienced a problem with fuel tank assembly. after turning vehicle off, noticed that hood was smoking and vehicle was on fire. the fire was put out by extinguishers. the fire department came to scene, and suggested that the fire came from the fuel injection system. the manufacturer has not been contacted. *ak
06/01/19974
 While driving up incline hill the engine slows down, almost causing an accident. dealer cannot determine problem. dealer replaced fuel module 4 times. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
05/04/1995
 The fuel rail for the injector was leaking fuel on the manifold causing gas fumes to enter into the vehicle making it unsafe to drive. tt
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
12/15/199904/01/1995
 This is the continuation of problems with a highly problematic vehicle. 5 years, 90,000 miles have replaced so far: head gaskets, rear suspension twice, front suspension, ignition wires, o2 sensors twice, and now injector and fuel pump. over $3,000 in out of pocked expenses over what was covered on extended warrantee. vehicle is not reliable and am looking to trade in on anything other than a ford! at ford, quality is job none!
11/19/1999
 Head gasket failed on nov. 16, 1999. i picked up the vehicle from the dealer on nov. 19 and drove it home (~15 miles). i immediately called the dealer and told them the engine was running hot. i was told to go ahead and drive the car. on dec. 6 (after more phone conversations), i took the car back and was told the no.2 fuel injector had failed. on dec. 97 i picked the car up and before i could get it home again, the engine check light came on, and the car ran very roughly. i immediately called the dealer and they told me to drive it for a feew days to see what happened. on dec 22, i returned the car to the dealer , and again the n0. 2 cylinder has a problem that the dealer can't diagnose. ford is offering no assistance. *ak
12/02/1996102/23/1995
 Pre mature wea rof rear brake pads; seat belts fail to latch properly/ fuel injector failure and gears to not shift easily. *ak
12/01/19941
 Fuel injector failed. *dsh
01/25/19951
 Fuel injector spilling gas. tt
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/03/2005101/01/2003
 Dt: 1995, ford windstar. the consumer stated there was a crack in the gas tank and vehicle was leaking massive amounts of gasoline. this happened suddenly in hot weather. this started august 3, 2005. recall 99v30900 was issued concerning gas tank leaks, but manufacturer stated this vehicle was not part of the recall. the consumer found this problem himself, the dealership has not inspected this vehicle.*ak
08/20/2003128039108/11/1998
 After filling up with gasoline at a gas station, i went to a nearby grocery store. after about a half hour in the store, upon returning to my vehicle i noticed a very strong gasoline odor. to my horror i noticed that the gasoline was all over the parking lot coming from under my van. i immediately called my husband, we had the vehicle taken to an independant repair facility. they determined that there was a crack in my fuel tank and they replaced the tank. i began to look into whether there was a recall for the fuel tanks, because it seems to me that this could have possibly been a very dangerous situation which could easily have led to someone being injured or possibly led to fatality. when i learned that there was a recall but it only applied to vehicles in certain locations, i notified ford that i had a problem with my fuel tank outside of the recall regions. when i felt that i was not satisfied with what was going on i wrote a letter to the ford company. i have not heard a reply from them regarding a possible update to the recall #99r33 *ak.
10/15/200266325101/29/1999
 We smelled a strong odor coming from the bottom of the 1995 ford windstar lx van. i thought it was the muffler, so in oct 16,2002 i took my van into al packer ford and had it checked. at the time we were having trouble with the transmission also,the van would jump out of gear at stop lights. the service manager said , to save money it would be cheaper to have the muffler done at a muffler shop, but they could check the transmission. they said i needed a overhaul on my transmission which would run between 800.00 to 2100.00. i didn't have the money so i declined. the van had only 70,076 miles on it at the time. it was now nov. 2003 with only 72000 miles on the van and had save the money to fix the van. so i shopped around for a price for my transmission and muffler. i went to brake world in royal palm beach ,so they could give me a estimate. they told me the transmission would be between 2100.00 to 2500.00, but the smell was not coming from the muffler. they said the smell was coming from the gas tank and i should take it to the dealer. i took it to al packer ford and told them about the recall. they said it doesn't show on their computer. i told them i had a document at home of a fuel tank recall 99s33c. they said to bring it in. on july,2000 a fuel tank bracket was put on, but i don't believe they checked for cracks in the gas tank. i had my van in for regular service intervals at 59000 miles, at 66325, at 70076 and now at 72000 miles. not once did they find a cracked gas tank, but thank god, brake world did ! isn't ford suppose to check your vehicle once in while for a know defect? could leak in the gas tank caught fire? *la
10/18/2003800002
 Consumer was unable to fill gas tank to its capacity. once the gas tank was full there would be fuel leaks. took vehicle to dealership. mechanic could not resolve the problem. cause of fuel leakage had not been determined. *ak
06/24/20031
 1995 ford windstar gas tank ruptured.*mr the consumer noticed that gas fumes were permeating her attached garage and home. the vehicle was taken to the dealer where it was determined that the top of the fuel tank ruptured. the consumer submitted original receipt for reimbursement but was only partially reimbursed. *ph *nlm
07/25/2003960000
 My fuel tank developed a crack and began leaking. the tank was replaced by the dealer. i contacted the dealer about a recall (99r33). the dealer says replacement of the tank is not included in this recall. i have contacted ford to get clarification since their website says i am included when i enter my vin number into their recall search feature.
1
 Per consumer the county that they live in experienced the same high temperature that caused the defect for the fuel tank cracks as stated in recall 99 v 309 000. but their county was not part of the recall.*ak
04/24/20032
 The dealer replaced the fuel tank under recall in 1999, however the strap was not replaced, and the fuel tank cracked again. recall #99v309000. *jb
04/24/20031
 The consumer believed gas was leaking from the tank. *jb
04/24/2003208/01/1995
 While driving, flames emitted from the engine compartment area due to head gasket failure for the second time. *jb also the fuel tank contained a leak and there was a recall regarding the issue. ph *jb
04/04/2003
 Ford recall notice concerning fuel tanks on 1995 ford, windstar may crack during extended operation of vehicle in very high ambient temperatures. this recall applied to 1995 for windstar vehicles in designated states and counties of which los angeles county was part. however, consumer's vehicle was not covered under recall because consumer lived in sacramento county which was not included in recall although his vehicle had the same defect. *ak *nlm
07/01/20021
 The fuel tank was cracked in the forward strap area which caused fuel to leak and result in an overwhelming smell of fuel inside the vehicle, this problem had been recalled (99v-309) yet this vehicle was not included due to vin. nlm
1
 Consumer took the vehicle to the repair shop because of an overwhelming smell of gasoline. it was discovered that there was a fuel tank crack in the forward strap area. the manger pulled up a recall which clearly states this is the exact problem with the vehicle. consumer took the vehicle to the local ford dealer, discussed the problem and also told them of the recall which consumer never received. the service manager checked the recall and compared the vin. consumers vehicle is not included due to vin. the recall number is 99v309 *jg *scc
09/25/2002
 Consumer states that after filling up the tank notice fuel dripping onto the ground. consumer feels this is very dangerous. please provide any furhther information. mr
1
 Consumer is furious with ford for sending out recall notices that do not intend to honor or exclude certain regions of the country.(which was sent in 2000)the recall stated that ford windstars 95 vehicles may crack as a result of extended operation of the vehicle in very high ambient tempetures.(vehicle has a leaky fuel tank, and in the presence of an ignition source could potentially cause a fire)consumer said, approximately 2 years later the fuel tank has begun to leak. and the temperatures on the east coast have been extremely high (especially this summer). *scc
06/28/2002111/16/1998
 Fuel tank has cracked and is leaking gas. this could cause a fire. cause unknown. dealer notified.*ak the fuel tank was on recall but the consumer's vehicle vin number was not included. *yh
07/06/2001104/01/2002
 Fuel tank is leaking fuel due to a cracked fuel tank. dealer and manufacturer were notified.*ak. this occurred after recall repair 99v309. *jb
05/10/2002104/01/1995
 Consumer could smell gas. took vehicle to dealership, the dealer informed the consumer that top seam of gas tank had separated, causing a gas leak, dealer replaced gas tank.*ak *yh
08/01/2001108/03/1998
 Vehicle recalled for fuel tank crack (99v-309), the dealer repaired the problem now it appears that the problem is resurfacing, the dealer stated that the vehicle has past the warranty of 12000 miles on this particular repair. *yh
07/29/2001
 Plastic fuel tank leaks, no recall, replaced
11/10/20011
 Plastic fuel tank cracked, causing fuel leakage. *ak consumer stated that, when the fuel pump and fuel line were installed, fuel was leaking and it stopped when the fuel tank was replaced. *yh
10/26/2001
 Fuel tank would leak. would smell a strong odor of fuel inside of vehicle after getting in. kept vehicle parked until able to get to dealership. mechanic indicated tank was cracked, and leakage happened around straps of plastic fuel tank. tank needed to be repaired.*ak
08/01/2001108/03/1998
 Vehicle recalled for fuel tank crack (99v-309), the dealer repaired the problem now it appears that the problem is resurfacing, the dealer stated that the vehicle has past the warranty of 12000 miles on this particular repair. *yh
10/11/2001105/01/1999
 Fuel tank has major dripping leak /under ford motor company recall 99s33 vehicles registered in hot weather areas may get this defect. this car has been registered in a hot weather region for the last four years but the vin number is not in the recall. *ak
10/05/200112/01/1997
 My fuel tank cracked. i took it to a local repair shop to repair. in the mean time i looked on the internet for recalls. ford has a recall for cracked fuel tanks but only for warm weather southern states. although my fuel tank has the same defect, ford has refused to repair it as part of the recall because i do not live in one of the listed states. if i had an address in one of those states, they would have covered it.*ak
10/01/20011
 Recall 99v309000 repairs were performed approximately in january 2000. at that time, fuel tank had not developed any cracks. however, consumer was smelling fuel odors while inside or outside of vehicle. dealership has examined vehicle, and determined there was a crack in fuel tank. please provide any additional information / attachments.*ak
07/04/2001101/01/1999
 The fuel tank cracked. there has been a recall on this make and model. however, this truck was not including in recall.
 Fuel tank is leaking fuel because there is a whole in top of tank. a recall has been issued on vehicle make and model. however, this vehicle was not included due to vin. the dealer has been notified. please provide additional information.*ak
1
 Within 97,000 miles transmission has malfunctioned, reverse position is inoperable, cause unknown . *ak consumer also states that low one gear is inoperable, consumer also experienced head gasket failure, as well as overheating in the fuel tank.*jb
02/01/20011
 Fuel tank had a 3 quarter inch crack on top of it, above support strap. local repair shop replaced tank at consumer's expense. *ak
1
 Fuel tank recall 99v-309 restricted to hot weather states only, consumer believes recall should include all states. nlm
11/01/2000104/26/1997
 Consumer received recall 99v-309 and the vehicle experienced failure of the gas tank which cracked as stated in the recall notification, consumer was denied recall replacement due to the location of residence. *mjs
108/01/1998
 Gas tank failed. *slc
103/01/1997
 No summary
07/25/20001
 Vehicle overheated, and smoke was coming from pipe. then. consumer took vehicle to dealer, where technician saw that problem was a blown engine head gasket.*ak transmission failed three times. gas tank failed. windshield is defective. and side door clamps failed. *yh
 Consumer recieved regional recall for possible fuel tank and bracket failure if consumer lives in high temperature regions, originally manufacurer refused to replace tank or brackets and then reconsidered and decided to change the brackets. consumer feels it is unfair for the manufacturer not to change the tank as well, although they do not live in the designated areas with high temps. nlm
04/25/2000107/01/1997
 I bought this vehicle used in july 1997 with 32,000 miles. since that time, i have had the brakes repaired three times and they still squeak. the airbag module had to be replaced four months after purchase, luckily under federal warranty. then in june 1999, i had to replace the fuel tank because the straps caused it to crack. ford would not do anything to help because there was no recall. in january there was a recall for the exact same problem, but only in certain counties in certain states, not nj, ford would not bend, despite my letters and phone calls. in late march 2000, my airbag light came on again as did my abs light. my brakes needed to be fixed again. since my airbag was fixed over 12 months ago, it was not covered. my engine check light came on april 11 and stayed on for two days, then turned off. we were planning a trip to wash, dc, so i brought it to fullerton ford for service on 4/25. they informed me that it needs head gaskets (which it was recalled for) and $1,400 worth of other work, not affiliated with the airbag light, or the engine check light. the engine check light was for a camshaft positioning sensor that is a $50 part, with $150 worth of labor, also want me to have a timing cover gasket replaced at $815, a temp gauge at $82, an engine flush for $99.95, a water pump at $140 parts only, $40 for drive belt, and misc. labor at $111.00. my complaint is this. i dropped the car off on 4/24 for a 4/25 appt., they hadn't looked at it at 4:00 on 4/25 and wanted me to pick it up and bring it back the next day. when i protested, they looked at it and said it would need head gaskets. they said the ford rep would be out the next day and that he would also consider my gas tank complaints. on thursday, 4/27, they said the work would be done hopefully by 5/5. today, 5/2, one week after dropping off the van, they are telling me i won't have it back until 5/12 or 5/19 at the earliest!!!! because they are too backlogged with vehicles.???
12/12/1998
 Recall 99v30900 ford/fuel tanks cracks; owner received recall notice, and is experiencing a problem with smelling gas. because owner does not live in state(s) listed in recall notice, manufacturer is not honoring recall. please provide any further information. *ak
1
 Dealer refuses to perform recall repair (98v-184) related to the fuel tank crack. nlm
11/10/19991
 Cracked fuel tank failed prior to recall notice 99v-309 causing fuel smell. nlm
1
 Fuel tank is leaking gas. yh
11/16/1996
 Nhtsa recall 99v309000 and mfr recall:99s33/ fuel tank cracks. didn't do recall repairs because the vehicle was in a prior accident and has a salvage title. *ak *ml
11/07/1996
 Consumer received recall 99v309000 concerning fuel tank cracks. prior to recall, vehicle was involved in a collision. dealer refused to correct the recall problem because of salvage title . *ak *ml
03/13/200005/01/1996
 We bought this van 6/96. it has been in the shop 14 times since then, including a recall for the gas tank, and the head gaskets (which blew and we replaced and then a year later found out there was a recall). now, with less than 90,000 miles on it, the transmission is going out. we have owned 14 vehicles in 24 years, and have never blown head gaskets (engines) or transmission. these (this) vehicles have a problem!
 Fuel tank has a hole at the top of tank, causing fuel to leak from the top of the tank when the tank is full, possibly caused by gas expanding. dealer replaced tank at consumer's cost. dealer did not know cause of the problem. *ak
 Nhtsa recall 99v309000 and manufacturer's recall 99s33/ fuel tank assembly. no parts were available. *ak
 Recall 99v309000/ fuel tank cracks; dealer refuses to take care of recall repairs because vehicle is not in recall region. *ak
10/04/1999103/01/1995
 Noticed strong gas odor after fill-up. dealer maintenance confirmed gas tank had a crack on top of the tank and fuel tank needed to be replaced. ford has recalled this vehicle for this problem, but not in the state of virginia. this car is operated regularly only in virginia and therefore this recall should be extended to all states. refernce ford recall 99r33. have contacted ford, and they say we cannot participate in this recall.
08/31/19993
 Prior to recall notice consumer experienced fumes entering vehicle and strong odor, prior to recall notice three repair attempts to correct condition, consumer requesting service fee reimbursement. (99v-309)
11/01/1999
 Fuel is leaking from seam of fuel tank and dripping down onto exhaust manifold, causing fire hazard. *ak
09/03/1999105/01/1996
 I had been smelling gas fumes for several months, usually after i filled the tank. on the morning of 9/3/99 there was a puddle of gas under the van in the driveway and the fumes were extremely strong inside the vehicle as well. i took the vehicle to precision automotive service in katy, tx. they discovered that the tank had a crack in it under the center strap where the tank is secured to the vehicle. their assessment determined that the tank cracked because the strap had caused the tank to bulge at that spot and eventually crack. when they tried to get a replacement tank from texan ford they were informed that there would be no tanks available for resale until 9/14 or 9/15/99. ford was apparently releasing a new tank at this time. when the new tank arrived on 9/16, the midsection had clearly been redesigned to eliminate the bulge that had caused the crack in the original design. i have requested that ford reimburse me for the cost of the replacement tank since it was clearly a design problem and posed a tremendous safety hazard to myself and my family. texan ford is denying any knowledge of a problem with this gas tank and so far has refused to reimburse me for any of the cost. any help you could give me or any information would be greatly appreciated. thank you. *ak
11/01/1999107/01/1995
 Gas tank developed a crack spilling gas onto the undercarriage of the vehicle, creating an explosive situation. appears to be a design defect where the straps are exerting pressure on the plastic tank. *ak
11/06/1999109/01/1994
 Fuel tank developed cracks. i believe this is a design problem of using a plastic tank. this is a very serious fire & safety issue.
09/20/1999
 The fuel tank would leak fuel after being filled. smelled fumes inside of vehicle. vehicle had been parked & had noticed a large puddle of fuel under vehicle. been to dealer & informed a stress had developed on top of tank where it was strapped. fuel tank was redesigned. mechanic replaced fuel tank and fuel pump since it would fit old tank. *ak
 Fuel tank developed a crack, causing fuel spillage. fuel tank assembly was replaced. *ak
08/12/1999
 Had vehicle parked in driveway. noticed fuel leaking from fuel tank area. had vehicle towed to dealer. mechanic placed vehicle on rack & noticed the leak. also that the tank was made of plastic & was cracked. the fuel tank needed to be replaced. *ak
09/03/199906/01/1996
 Fuel tank was found to have a crack under the center metal binding that secured the fuel tank to the vehicle. from all indications the crack had been there for a long period. the mechanics described the crack as having resulted from a bulge in the tank itself where the binding was tightened into place. the crack was found directly underneath the binding. there had been strong gas fumes inside the vehicle from time to time over several months and very strong fuel odor outside the vehicle, usually immediately after filling the tank. the leak did not become apparent until 9/3/99, however, when i found a puddle of gasoline under the vehicle after it had been parked overnight.
09/16/1999106/01/1995
 Mini-van was taken to dealer for illuminated check engine light. concurrent with the check engine light there was a gas smell around car. dealer indicated that check engine light was not related to gas smell and that the gas tank had split a seam. dealer indicated that technician could not find a cause for the split seam, there was no damage to tank to indicate that we had hit something to cause the seam to split.
09/01/1999110/01/1995
 Gas tank cracked at top of tank. part not available. had to be special ordered. i consider this a safety issure.
09/12/19990
 When filling up gas tank, it will only accomodate 3 quarters of a tank when it should take 25 gallons. consumer says it will allow 17 gallons and anything after that. *ak
08/01/19991
 Pe99-025/fuel tank cracks: whenever fuel is put into the vehicle fuel would leak from the botton of the fuel tank; leaks would continue until the level was beneath the cracked area. *ak
08/16/1999
 The consumer state's there is a leakage within the plastic fuel tank due to a crack. *ak
08/05/1999111/01/1994
 No summary
07/27/1999
 There is gasoline smell within the vehicle , and the gas tank has a three inch crack within it, and the gas is leaking onto the ground. *ak
05/19/1999110/01/1997
 On may 19,1999 a fuel odor was observed in the garage where the vehicle was parked. upon inspection, a puddle of gasoline was observed under the vehicle and a stream of gasoline flowing from an area on the top surface of the fuel tank was visible. the rate of flow was high, maybe 1 pint/minute, representing a large fire hazard. the vehicle was immediately driven to the dealer noted above and admitted to the service dept. the time was 5:39pm. while there, another customer told me he had just replaced a fuel tank on the same model, same year. since a failure of this type in a relatively new vehicle that had not been damaged seemed unusual, i requested that the old fuel tank be returned to me. when i returned to pick up the vehicle after the repair had been made, i was told that the fuel tank had been 'returned to the factory for investigation.' i have heard nothing since.
 Split from top of gas tank is causing gas to leak. replacement of gas tank is on national back order. *ak
10/05/1995
 The bracket that holds the fuel tank to the under carriage of the van has a bent in it where it is bolted to the frame . this has caused a hole from friction, a hairline crack.consumer contacted dealer and manufacturer.there appears to be a flaw in the design. *ak
07/07/1999112/01/1994
 Car had been parked for approximately 4 hrs, strong odor of gas noted but no leakage seen on underside of car nor on ground. drove 2 miles home, still strong odor, and underside of gas tank slightly wet. tank area continued to get increasingly wet. *ak
 Fuel is leaking from the top of the plastic fuel tank, causing a fire hazard. *ak
12/05/1998
 There was a strong smell of fuel coming from van. when inspected by the dealership, dealer found fuel tank to be cracked. the fuel tank is being replaced at cost to consumer. *ak
10/12/1998
 The consumer states there is a crack in the gas tank which causes gas to leak out. when putting in gas, consumer can only put in five dollars worth of gas because that's all the vehicle will hold. also, no matter where consumer parks the vehicle gas will leak out. *ak
02/15/1997109/01/1995
 On the cylinder head gasket issue, i received a letter from ford last may 1998 and took the vehicle to the dealer to have it inspected. i was told that they check the vehicle and there was no problem with the gasket. now i am face with major repairs on the engine. the fuel tank is extremely slow filling. i fear a potential fire or explosion related to the fuel filler issue. the transmission groans mostly in the morning and at times does not engage in drive or reverse. also the form wheel bearings failed early in the vehicles life , another expensive repair was necessary. there is no temperature control to modify the rear heater temperature.
12/10/1998
 While the vehicle is sitting in the garage driver can smell gas coming from the vehicle.there is a hole in the gas tank,causing the fuel to spill on the ground. consumer took the vehicle to the dealer for repair service. *ak
1
 Design of tank (plastic) resulted in a crack causing leakage.
10/28/1996107/30/1996
 Temperature gauge stuck.
05/12/1998108/11/1995
 Fuel tank leakage.
05/01/19971
 The design of the vehicle's gas tank is potentially dangerous. the plastic gasoline tank does not have any kind of protective shield, which enables the tank to be easily punctured by road debris.
02/03/1997106/01/1995
 Fuel tank problem only allowed 25-30 cents worth of gas to be pumped into tank at once, after which pump would shut off.
05/01/1995105/01/1995
 Gas tank leak.
01/01/1901
 Consumer is handicapped and the conversion vehicle is not working right, especially the fuel tank which is not taking any gas. *ak consumer states wrong address he has never owned a ford vehicle.*jb
10/01/199607/01/1994
 After hitting an object on the road, the vehicle fuel tank caught on fire while driving the vehicle.*ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
09/14/2004166120108/26/2004
 Gasoline was leaking from the fuel tank while refilling. vehicle was towed to a repair shop. mechanic determined there were two cracks on the tank, one on top, and another in front of the tank. dealer was not notified. *ak
11/01/2000105/01/1999
 Transmission: vehicle hesitates and has difficulty shifting up; engine revs up while attemting to upshift; must back off on accelerator pressure to baby it into shifting up; when slowing vehicle down, it downshifts with a clunk; sometimes gets stuck in park position; overdrive light blinks on and off for long periods of time. engine cooling system: overheating; interior heating system inoperable; pipe of thin metal continually ruptures causing coolant and water to spew out. engine: vehicle sometimes stalls when slowed down to turn a corner or to stop; vehicle sometimes won't start for five minutes or more after it has been started, run for two or three minutes and turned off. *ak
01/01/19011
 Fuel leak, causing fumes in passenger compartment.
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - MOUNTING
 Recall 99s33 says windstar may be exposed to very high ambient temperatures in my area and they have determined that the rmined that the fuel tank in my vehicle may crack as a result of temperatures. fuel leakage in the presence of an ignition source could potentially cause a fire. dealer will installed a revised fuel tank strap and a specifically designed fuel tank brace designed to eliminate the potential for fuel tank stress cracks on the windstar. in the care where the fuel tank is already leaking from a stress crack, a replacement tank will be installed at no charge. my question is - if the cracks are caused from very high temperatures, how can a fuel tank strap and a fuel tank brace eliminate potential fuel tank stress cracks on this vehicle. seems this procedure may stabilize the fuel tank but has nothing to do with stress cracks caused by high temperatures. my automobile is in shop as i previously wrote today for blown head gaskets, and ford and dealership are refusing to honor their extended warranty. i do not wish to jeopardize myself or my passengers under the false pretenses that a strap is going to make a difference to a defective fuel tank that is susceptible to cracks under excessive temperatures which are the conditions that normal in the gulf coast area. please let me know how this strap and brace will prevent future leakage from temperatures and potential fire. *ak
07/01/1994
 Regional recall 99r33 - gas tank straps installed. concern about failure of tank due to high temperature flexing, as described in the regional recall. it appears to me the potential of failure and a fire is just as likely as in the listed states. also, this vehicle may in fact end up in one of the listed states. this is a foire hazzard that should be fixed in all winstar vehicles. it appears ford recognized the problem and fixed it in the 1996 models; thus showing there is a defective system in 1995 models. ford should be required to fix all affected medels, or show the reatraining brackets di in fact fix the problem.a
 Nhtsa recall 99v309000/ manufacturer's recall 99r33; kit aa, fuel straps recall. dealer had no parts available since january 2000. dealer is joe michens ford, 1911 west worley, columbia, mo 65205 573-445-4411. dealer kept scheduling the consumer, but had no parts. *ak *ml
 Recall 99v309000/ fuel tank strap/attachments. owner contacted dealer, mcimermery ford, semoran blvd, orlando, fl 407-275-3200. dealer did not have parts since december, 1999. *ak
FUEL SYSTEM, OTHER
09/04/201089000
 I have a 95 ford windstar (89k) lx3.8; dtc p0306.... gave rich condition, black smoke out tailpipe, excessive fuel consumption ... don
105/01/1994
 Fuel gauge and door chime failed.
FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
10/12/1999105/19/1998
 Gasoline was leaking from a valve to muffler. yh
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
 Consumer states that both the fuel level and temperature level gauges function erratically. gauges move up and down and do not properly register their respective components.
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY
07/14/200398200111/17/2000
 My 1995 ford windstar, vin # 2fmda5146sbb82703, bought in november 2000 from koon's sterling, va, has a leaking fuel tank. the leak is in the vicinity of the middle strap and fuel leakage occurs when the tank is half filled. however, there is a fuel odor all the time and this odor has been there since i purchased the vehicle. i believe that my vehicle has the same defective fuel tank which was the subject of a regional recall 99r33 by ford in 1999 and it should, therefore, be replaced free of charge by ford. however, when i took the vehicle to the ford dealer they got in touch with a ford representative who told them that my vehicle was not purchased in the regions where the recall was directed and ford would not repair it free of charge. i'd like the nhtsa to give me an opinion on the matter. thanks.*ak

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