Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HOOD | ||||||||||||||||
| 97V180000 | FORD MOTOR COMPANY | from 01/31/1994 to 12/31/1995 | V (Vehicle) | 769000 | 11/10/1997 | ODI | FORD MOTOR COMPANY | 10/20/1997 | 10/21/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles and mini vans. tearing of the bond between the inner and outer hood panels during minor front end collisions can result in a gap at the leading edge of the hood. air forced between the inner and outer panels can produce enough pressure to force the outer panel upward. | |||||||||||||||
| Consequence Summary | This condition can result in total separation of the outer hood panel. | |||||||||||||||
| Corrective Summary | Dealers will inspect the hood area for any damage along the leading edge of the hood. if there is any evidence of bond separation, the hood will be replaced. if there is no evidence of bond separation, additional adhesive will be applied between the inner and outer hood panels. | |||||||||||||||
| Notes | Owner notification began november 10, 1997. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 9855 | 03/16/1998 | 601295 | Wet carpet and/or headliner in cargo area. *yc | 07/20/1998 | |
| 95161 | 08/01/1995 | 45947 | Sheet metal-roof panel and drip rail replacement- seam sealer application procedure.*sd | 04/25/1996 | |
| STRUCTURE - BODY - DOOR | |||||
| 99-8-15 | 05/03/1999 | 606419 | Subject regarding door trim panel replacement - service tip. *tt | 01/05/2001 | |
| 9811349 | 02/01/1998 | 607518 | Vehicles with power door locks may exhibit an intermittent operation or grind when cycled. *tt | 09/24/1999 | |
| 983303 | 02/04/1998 | 607464 | Concerns of broken and or binding blend door. *tt | 09/23/1999 | |
| 983094 | 02/25/1998 | 607384 | Some vehicles with power door locks may exhibit an intermittent operation or grind when cycled. *tt | 09/22/1999 | |
| 98416 | 03/02/1998 | 601277 | Experiencing a grinding noise or inoperative door lock may occur when cycling the power front door locks on some vehicles. *tt | 07/16/1998 | |
| 951911 | 09/01/1995 | 46467 | Excessive windnoise may be heard around the upper door or door glass areas. this may be caused by poor glass seating of the weatherstrips during initial installation which results in small gaps. properly seat the weatherstrips to reduce th | 04/25/1996 | |
| BC3520950301 | 03/01/1995 | 39198 | High efforts in opening the sliding door in warm ambient temperatures. *tw | 03/30/1995 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 95117 | 06/01/1995 | 45081 | Liftgate noise - squeak or rattle. *tw | 11/01/1995 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||||
| BC0540941201 | 12/01/1994 | 37782 | A rattle from the liftgate hinge area. *tw | 01/10/1995 | |
| STRUCTURE - BODY - HOOD | |||||
| 9775 | 03/31/1997 | 51912 | Hood- service repair tips. *jd | 07/17/1997 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 13931 | 03/01/2000 | 612927 | Some vehicles may exhibit the metal tabs on the liftgate inner panel that bond to the outer skin separating and causing a rattle in the liftgate. *tt | 06/14/2000 | |
| 8249 | 03/01/2000 | 612685 | Some vehicles may exhibit the metal tabs on the liftgate inner panel that bond to the outer skin separating and causing a rattle in the liftgate. *tt | 06/12/2000 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| 14222 | 06/01/2000 | 613908 | Concerns with subframe clunk on acceleration / deceleration from front of vehicle. *tt | 09/21/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA97018 | FORD MOTOR COMPANY | 09/30/1997 | 10/22/1997 | OUTER HOOD PANEL DETACHMENT | 97V180000 | |
| Alleged the outer body panel of the two piece bonded hood separates from the inner panel while driving.the hood latch remains latched. | ||||||
| PE97011 | FORD MOTOR COMPANY | 03/13/1997 | 09/30/1997 | OUTER HOOD PANEL DETACHMENT | ||
| The outer body panel of the two piece bonded hood separates from the inner panel while driving.the hood latch remains latched. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/12/2011 | 150000 | ||
| Tl* the contact owns a 1995 ford windstar. the contact stated that an abnormal banging was heard from the vehicle while driving at various speeds. the vehicle was taken to an independent repair shop where the contact was told that the frame was completely rusted. the vehicle was not repaired. the manufacturer was notified but offered no assistance. the failure and current mileages were 150,000. | |||
| 05/12/2011 | 150000 | ||
| Tl-the contact owns a 1995 ford windstar. the contact stated he could hear a banging noise while driving at various speeds. the vehicle was taken to an independent repair shop where the contact was told the frame was rusted through. the vehicle was not repaired. the manufacturer was notified but offered no assistance. the failure and current mileages were 150,000. sm. | |||
| 06/15/2003 | 52000 | ||
| The hinge and runner of the sliding door broke, resulting in the back side of the door falling off the car. | |||
| 1 | |||
| The vehicles speedometer failed. *ak *nlm | |||
| 08/02/1996 | 3 | 04/01/1995 | |
| Consumer has had the subframe bushings replaced on 2 occasions within a five year period under 70,000 miles, on one occasion at 65488 miles the vehicle experienced the same symptoms (knocking under the floorboards) as before when the bushings needed replaced, however this time the dealer diagnosed the problem as loose subframe bolts which did not correct the problem, so a month later the dealer stated the subframe bushings had failed again, consumer is requesting reimbursement. *slc | |||
| 1 | |||
| Due to a design flaw that allows rocks to kick up off the tires into the struts the front end makes a loud popping sound. nlm | |||
| 06/21/1999 | 2 | ||
| A thrown rod resulted in the consumer having to have the engine replaced. nlm | |||
| STRUCTURE - BODY | |||
| 02/01/1996 | 1 | 02/01/1996 | |
| Glove compartment does not stay shut. mjs | |||
| 03/19/1997 | 1 | 05/06/1995 | |
| While backing vehicle from parking space the right rear wheel made contact with concrete parking bumper at an angle. the metal frame holding the axle collapsed on one side pushing the wheel forward into the wheel well. | |||
| 05/01/1995 | 1 | 05/01/1995 | |
| Floor leak. | |||
| 11/11/1995 | 1 | ||
| Floor leaks, due to rust/gaping holes in floor and door | |||
| STRUCTURE - BODY - DOOR | |||
| 4 | 12/24/1996 | ||
| The entire engine was replaced, however the vehicle continued to have engine problems, the transmission side pan gasket, heat, power window, defroster, door switch assembly, were all replaced, the dome light would stay on continuously, and the right caliper was leaking.*jb | |||
| 04/08/2002 | |||
| Driver is unable to shut vehicle sliding door. the rubber piece that goes around the edges of the door came off track. please provide more details. ts | |||
| 06/22/2001 | 1 | 05/21/2001 | |
| There is a noise in driver door. *yd | |||
| 1 | 02/02/1997 | ||
| The door sensors for the interior lights do not work properly causing the interior lights to stay on until the battery is drained, this has happened on several occasions, the consumer had all the sensors disconnected. nlm | |||
| 02/14/2002 | 1 | 03/01/1998 | |
| Before freedom ford replaced our engine, we were having electrical problems which we reported and they could not find the problem to why the door chimes and door adjar lights would stay on, our engine assembly was relaced on 09/27/2001. then our battery light came on while driving and the lights in the car started dimming, we replaced our battery and found out from ford that our alternator was bad. we had to pay 387.51 for an alternator.! not to mention the 1800+ in emergency expenses we had to pay that ford refuse to pay us back when our engine blew while driving home on a vacation. however they did replaced the engine free of charge after long negotiation by my wife. we are still having problems with our door chimes and lights and ford said on 02/14/2002 they could not check to see what's wrong unless it comes on and to bring it in when the light comes on. figure the odds on that, i live about 20-25 minutes away from there and the light may go out before i get there. also, we have had numerous times when the front mirror on the inside came off while my husband was driving. i mean literally fell off. these ford windstars are not safe to be on the road and there really needs to be a recall on these vans or ford should be ordered to give the owners a prorated refund or set amt. back for all our problems and financial sufferings we have been through. i pray that nhtsa issues a recall or order ford to take the 1995 windstars off the street and issue us a prorated refund. these windstars are not safe.imagine your engine blowing on a busy highway with your family in the van. this is what happened to me.e-mail me with the ansers to my questions.. will nhtsa be issuing a recall or ford a prorated refund on these ford windstars soon? i still owe on this ford, but we do not feel safe driving it anymore, but it is all we have. how can we get rid of the windstar and the loan payments and buy something else? i pray that you will help us owners of windstars. thanks.*ak | |||
| 01/22/2002 | 1 | 01/01/1999 | |
| When i attempted to open the passenger side sliding door, it fell right off. the back end of the door fell right to the ground. the car has not been in an accident of any kind. very dangerous as it almost took my foot off. *ak | |||
| 06/01/2000 | 11/01/1996 | ||
| We have contacted ford numberous times and didn't seem concerned. we have so much money in this van we can't get rid of this lemon. now the engine light is coming on. the interior lights stay on and has ruined batteries. we have to change brakes at least 3 times a year. now my locks start locking w/o anyone pushing the button. it has been really a nightmare.. | |||
| 06/22/2001 | 1 | 05/21/2001 | |
| There is a noise in driver door. *yd | |||
| 1 | 02/02/1997 | ||
| The door sensors for the interior lights do not work properly causing the interior lights to stay on until the battery is drained, this has happened on several occasions, the consumer had all the sensors disconnected. nlm | |||
| 08/01/2001 | 1 | 05/01/1995 | |
| No summary listed for above vehicle. *ak | |||
| 01/15/2001 | 1 | ||
| Reporting a broken weld from top bracket of sliding door . manufacturer was notified, and informed consumer of no recall, and vehicle being out of its warranty. feel free to provide any further information on this matter.*ak the top weld on the door itself broke. nlm | |||
| 02/03/2001 | 1 | 02/01/2001 | |
| Door sensor leaves interior dome lights on and the associated relay is hot to the touch. power window motor inoperative, was working intermittenly up to today. ignition switch will allow the key to be removed when it shouldn't. | |||
| 02/23/2001 | 1 | 07/01/1994 | |
| We purchased our ford windstar new in 7/94 (it was anearly 1995 release). problems began immediately with the engine control, door closure sensor, etc. there were also other nuisances such as the suspension that had a banging noise when going over any bump. the door sensors and engine computer were replaced. the suspension problem was never resolved. then before the warranty expired (36,000 miles) there were problems with the check engine light coming on (which it is still on 5 years later). after trips to the dealer and a $500.00 tune-up the engine light problem was supposedly fixed-- which it never was. at that time years ago i told them that the transmission did not seem to shift properly especially when we went on vacation through the mountains. their answer whiule it was under warranty was that the engine was electronic and that if a sensor was bad or the fuel mixture was not proper it would cause that to happen. they said that the sensors did not indicate a transmission problem. we, however, knew that something was wrong. the car progressively became worse , but again the only thing they could find is that the engine indicated that it was running too lean. the check engine lights came on and eventually would go off, but this happened more frequently. finally, the car became unreliable, and we again took it to the dealer. they said that they would check the engine head gasket. sure enough it was going bad! they estimated to fix it would cost $2000+ i said that my concern was also that the transmission was perhaps in failure also. they said that again they didn't think so. with all of the problems, i was hesitant to pay that much too fix the head gasket. i then asked if ford warranty would pick up any of the cost. after talking to numerous people the answer was, no! shortly, thereafter, the engine failed and i had it towed to an independant mechanic who agreed to fix it for $800-900. since that time the engine has never been the sam | |||
| 08/21/2000 | 1 | 03/01/1998 | |
| The electrical problem have been experienced by other windstar users. i received this information from cartrackers. com on their website. the lights when the door is shut closed stays on inside the van and the door ajar light stays on and turns off after you reach about 20 miles per hour and somtimes it just stays on. please inform me of what to do in this situation and investigat any other problems that other people may have had with this van. thank you . i look forward to a reply regarding this matter. | |||
| 10/03/2000 | 2 | ||
| Vehicle experiencing problem with sliding door coming off. taken to dealer for repairs. after receiving vehicle sliding door came off again. vehicle returned to dealer. *ak the van door fell off second time due to poor repair job. *yh | |||
| 1 | 08/01/1998 | ||
| Sliding door failed. *slc | |||
| 11/11/2000 | |||
| When opening sliding door, it jumps lower track and hangs, which seems that door may have fallen down. please provide further information.*ak | |||
| 07/25/2000 | 1 | ||
| Vehicle overheated, and smoke was coming from pipe. then. consumer took vehicle to dealer, where technician saw that problem was a blown engine head gasket.*ak transmission failed three times. gas tank failed. windshield is defective. and side door clamps failed. *yh | |||
| 05/01/1999 | 20 | 09/01/1995 | |
| For the past year have had door ajar light go on, tried closing all doors till it shuts off. now the door ajar light will not go off at all, so the interior lights stay on--even after vehicle is turned off with no keys in the ignition. i lock up vehicle for the night and interior lights wont turn off. i now had to remove some of the light bulbs hoping that the battery is not being drained. would like solution to this problem.*ak | |||
| 1 | 05/01/1994 | ||
| Consumer experiencing problems with sliding passenger door contacts, the system chimes to inform consumer of door ajar when the door is really shut. nlm | |||
| 09/01/1999 | 2 | 07/01/1995 | |
| My 1995 windstar has had problems since day 1. paint job had to be repaired; windshield had crack..replaced; sliding door was leaking and had to be adjusted 3 times; head gasket failure; timing gasket failure; wheel bushing failure; interior parts not installed properly; abs light/elect system failure (2x); i feel so bad about this thing i don't know what to do. ford doesn't care. i can't sell this thing with a clear conscience....but ford did. can you help us!!!! there are many, many others like me. i am very concerned the tranny will go next as has been reported by so many other windstar owners when they reach the 60-75000 mile range. in addition, the timing cover gasket costs approximately $850 to fix. i don't want to pay for this repair but neither ford or my dealer will fix the problem. mechanics i have spoke with said to talk with the dealer...this should not happen at such a low mileage. i believe it was happening since day one intermittantly. (i have always had antifreeze leaking on my garage floor since day 1. the dealer said it was loose fittings. so now i am stuck with it. help us!!! | |||
| 08/01/1999 | |||
| Door ajar light stays on even when all doors are shut and closed completely, indicating a defect. *ak *ml | |||
| 07/30/1997 | 1 | 06/25/1997 | |
| Sliding door rattle noise. mjs | |||
| 03/11/1999 | 1 | 06/18/1998 | |
| Right front door latch (inside handle, lock motor and lock actuator) failed. mjs | |||
| 02/01/1996 | 1 | 02/01/1996 | |
| All door panels are rattling. mjs | |||
| 11/15/1999 | 1 | 09/01/1994 | |
| The sheet steel that comprises the body of the passenger door has torn where the door attaches to the uppermost sliding arm. when the door is opened, the door slides to an abrupt halt, causing the metal to flex on the door, eventually leading to the metal itself tearing. this is completely as a result of normal wear and useage. *ak | |||
| 06/25/1999 | |||
| Was driving when the door came ajar and light came on. then flashed off & on. when turning, would hear a clicking noise in front wheels. the abs light came on & the brakes made noises, as if they were catching or grabbing, to stop after being applied. vehicle would jerk when accelerating on incline. been to dealership at least 9 times for problems. mechanic has not repaired problem due to not being able to duplicate. *ak | |||
| 09/01/1999 | 1 | 10/01/1995 | |
| Gas tank cracked at top of tank. part not available. had to be special ordered. i consider this a safety issure. | |||
| 05/01/1997 | |||
| We purchased the van with 42,00 miles on it. since then the following repairs have been preformed since april 1998: brakes and rotors replaced, rotors were warpped because of heat, we bought extended warranty on van to cover cost of repairs including electrical to find out it covers zip. a senor is considered a computer chip and not under warranty. the transmission had to be replaced, then after the 90 day warranty was up the senor in the transmission had to be replaced, the door senors all had to be replaced, the turn signal/curse control senor had to be replaced, the check engine light comes on about an average of every two months in this car and it costs us at least $180.00 each time to have it fixed. i just had the van in to check out the check engine light and have the car smoged the first week in june 1999 then two and a half weeks later as i was driving home the check engine light comes on, fumes come in throgh the vents and car starts cutting out. had to wait til this week to take to shop so i could afford to fix it as the shops don't take payments. contacted the 1800 # for ford and they sugested i trade the car in. i still have 2.5 yrs to pay on this piece of ford. this car has been down totaling 8.6 months sin the last 15 months. i find that the senors are a major defect in this van, maybe someone should check out the problem here. also had to take van in for a recall on headgasket. i am fortunate to be able to have a back up car or i would have lost my job due to this cars cost and repairs to me, not only do i have to make the payment but also the costly repairs. this time it is costing me over $700.00 to fix and it has only been out of the shop less then a month. | |||
| 04/01/1998 | 11/21/1997 | ||
| Consumer states all sliding doors when starting vehicle lights illuminate, noise sounds, defective switches were installed. dealer contacted and cannot remedy the problem. problem still exist, after contacting four agencies, no response. also, transmission failure. *ak | |||
| 09/05/1994 | 5 | 08/01/1994 | |
| 1. front end looseness from the very beginning to the present tie bars ctc. replaced without any noticeable improvement. 2 speedometer failure at 45k 3. power window motor (left front) quit. 3. transmission failed/ replacement (with only 17k failed.4. head gasket blew. i find in researching the defects that my experience is quite common but that ford has not take responsibility in some of these areas -especially the failed transmissions,. it is my hope that your org. can verify these fefects as being worthy of ford compensating the owners who have had to pay for these mfailures of manufacture. please advise me of the status of your work . thank you, geary leason. *ak | |||
| 07/09/1998 | 1 | 04/01/1994 | |
| No summary mentione dfor this vehicle. *ak | |||
| 12/29/1997 | 1 | 05/28/1995 | |
| Door switch failed. | |||
| 05/17/1998 | |||
| Vehicle is locked. while sitting and touching the door handle the door will open, while moving it will open even when locked. turning corners, same thing occurs. right front door. dealer contacted and stated that it was due to a design flaw.*ak | |||
| 03/01/1999 | 05/01/1998 | ||
| Doors will lock on their own, this could result in locking my 4 small children in. *ak | |||
| 03/07/1998 | 20 | 03/01/1995 | |
| Engine head gaskets blown causing cracked heads. ford extended warranty to 60,000 miles but failed to notify owners. also, replaced entire brake assembly at 50,000 miles, abs never worked, and plastic door panel on sliding door fell off. transmission slips, downshifts, overdrive light flashes, check engine light goes on and off, and vehicle accelerates sluggishly. | |||
| 02/01/1999 | 1 | 06/01/1998 | |
| While attempting to open the sliding door the door fell off the tracks and was hanging on by one roller. injured two person who were attempting to catch the door. | |||
| 03/11/1998 | 1 | ||
| Door handle trim cover broken. | |||
| 1 | 12/16/1997 | ||
| Front right frame of door leaks. | |||
| 09/01/1998 | 4 | 01/01/1996 | |
| Passenger's side sliding door is unable to be opened on either side of vehicle, and the inside handle came off. door handle mechanism replaced 3 times by dealer. also had to have driving gear replaced. *ak *ml | |||
| 05/11/1995 | |||
| Sliding door paneling came loose. also power window/lock and speakers work occasionally on passenger's side. | |||
| 05/11/1995 | |||
| Abs brakes kick in quite often. also abs light comes on/off. | |||
| 05/11/1995 | |||
| Vehicle experiencing following problems: faulty computer chip/transmission missing from 1st to 2nd gear/inside door paneling came loose, and faulty air conditioner. | |||
| 1 | 11/01/1994 | ||
| Power locks failed. | |||
| 01/29/1998 | 1 | 02/02/1998 | |
| Power door locks failed | |||
| When the vehicle gets wet the power locks pop up and down. the owner has to disconnect the battery to stop the locks from going up and down. the dealer will be notified. *ak | |||
| 02/03/1997 | 1 | 06/01/1995 | |
| Door would not open with remote or manually. | |||
| 05/01/1995 | 1 | 05/01/1995 | |
| Ramp door closer failure. | |||
| 10/18/1995 | 1 | 10/21/1994 | |
| Sliding door interior trim panel is cracked. | |||
| 10/18/1995 | 1 | 10/21/1994 | |
| Windnoise in both front doors. | |||
| 11/14/1995 | 1 | 10/21/1994 | |
| Left front door rattles when opening/closing. | |||
| Received a recall notice; when the consumer informed the dealer about the recall and, the dealer said it's not big deal. recall-95b73. *ak | |||
| 05/01/1995 | |||
| The right side sliding door fell off track after opening the door of the vehicle. please describe. | |||
| 10/01/1995 | 1 | ||
| Weld bracket for sliding door failed. | |||
| 08/11/1995 | 5 | ||
| Recalled for sliding door modifications, which caused door to rattle. | |||
| 01/23/1996 | |||
| The sliding side door does not close properly causing door alarm to come on. tt | |||
| Sliding passenger door has fallen off twice. please describe. tt | |||
| 10/13/1994 | 3 | ||
| Side door fell off. *tw | |||
| 09/16/1995 | |||
| Sliding dodr fell off, while attempting to close it. tt | |||
| 08/15/1995 | |||
| Side sliding door fell off while closing; occupant could have been injured. tt | |||
| 05/28/1995 | 3 | ||
| The power locks do not work properly, they go up and down repeatedly, even without the vehicle being on. tt | |||
| 03/20/1995 | |||
| Power door locks failure, locks passengers inside. tt | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 05/31/2004 | 125199 | 1 | 05/01/1995 |
| 1995 ford windstar - sliding door top forward bracket attach point. 1) the metal around the attach point on the door shows stress cracks on all four sides and the metal under the paint is buckling. the location of the bracket below the door seal may allow rain to pool up on the bracket support and cause the supporting metal to rust and separate from the vehicle. 2) door is rattling and is in danger of falling off. vehicle. 3) i am currently investigating the availability of a new door or welding a support plate on the existing door. *ak | |||
| 01/15/2001 | |||
| While driving would hear a rattling noise. checked vehicle after parking it. sliding door was falling off the hinges which were cracked. problem was getting worse. been in contact with manufacturer, and was informed recall had expired in 8/31/96.*ak | |||
| 08/15/2000 | 3 | 12/01/1995 | |
| Sliding door falls off vehicle. top attachment of door onto vehicle is broken why???? we have normal use by family of three. the rollers on the top seem to be worn down--some are smaller than others. we took to dealer for repair--they never saw that before did not want to fix did not have parts to fix the tried to weld some part on. cost us about $300 to fix. door has come off 2 more times. they want more money and will try again. they dont know which part to order to fix this door. i don't want the door to fall on anyone and i don't want anyone to fall out of the car. please help. ve come off 2 moretimes. *ak | |||
| 01/24/2000 | 1 | 09/01/1995 | |
| While dropping off my child at preschool, the van's sliding door detached from the vehicle and fell sideways onto the grass. i have taken it to the ford repair shop here, and they have told me i am responsible for the $200 repair. my feeling is that a sliding door to a five-year-old van should not just be falling off, and that we are all very lucky my little boy was not standing beside it when it did. | |||
| 07/30/1999 | 1 | 06/18/1998 | |
| Siding door contacts failed causing door ajar light to illuminate. mjs | |||
| 01/01/1996 | |||
| My sliding door on the side of my family owned vehicle has fallen off! it has happened on two seperate occasions, but nobody can figure out why. i feel this is a major safety risk , and would like help clarifying this problem. i have five small children, and if this car was safety tested as a family vehicle, they made some serious errors. your help would be greatly appreciated. just so you know the car has never been involved in any type of accident, and we were sliding the door open on one occasion, and sliding it shut on the other. | |||
| 5 | 02/01/1995 | ||
| When consumer opens sliding side door or drives over a bump, sliding door will fall off hinges, which could result in injuries. *ak *ml | |||
| 11/08/1998 | 1 | 05/26/1997 | |
| When trying to close the sliding door on the side of vehicle, door fell off. no warranty. dealer contacted and unaware of problem. repairs done at owners expense, original part no longer used, replaced with an updated part. owner wants ford to accept responsibility. *ak *ml | |||
| 10/22/1998 | 1 | 05/01/1995 | |
| While closing the sliding door it broke off, and it was holding by a hinge which caused the door to inoperable. *ak sliding door detached from car, dealer had made a recall repair to sliding door about 18 months ago but repair was not made properly. *yh | |||
| Transmission/abs brakes/electric windows, and rear windshield wiper failed. also, sliding door comes off. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 06/15/1997 | 05/01/1997 | ||
| Door open indicator will not go out even when doors are securely closed. suspect it is a problem with back door (hatch) indicator. indicator will eventually time itself out (off). however, warning tones sound indicating that i should check on the problem. frontier ford fixed the problem once but the problem reccurred within a month's time. *ak | |||
| 05/03/1995 | |||
| Consumer was driving on the highway the sliding door fell off and kids were in the back seat with seat belt on. tt | |||
| 04/07/1995 | 2 | ||
| Van was park in garage with door lock on the rear hatchback window came out. tt | |||
| STRUCTURE - BODY - HOOD | |||
| 11/13/2003 | 1 | 07/17/1997 | |
| 1995 ford windstar. upper layer of hood flew off while driving on southern state parkway near exit 13. called ford and all they told me is that my vehicle is out of warranty. i don't care about warranty. i care about feeling lucky i'm not dead or kill anyone driving behind me. this must have happened or will happen again and someone will get killed. on sept. 11 2001 (strangely enough) i lost my brakes on the same vehicle. i called ford and they gave me the warranty routine. sure enough they recalled the vehicle soon after for the exact problem that i reported. in fact they paid to fix the problem. please look into this before somebody is dead due to a flying hood. thank you. *la | |||
| 07/24/2000 | 1 | 05/01/1995 | |
| Recall 97v180000/hoods : dealer informed that recall repairs done. but, consumer noticed a gap at the leading edge of the hood. dealer refused to take notice, and informed consumer that repairs were done as per dealer corrective action. asking nhtsa help in this matter.*ak | |||
| 08/12/1999 | 1 | ||
| Consumer brought vehicle in dealer to have recall repair (97v-180) replaced. however, consumer was told repairs could not be done, due to lack of parts (#97s88). *yc | |||
| 02/11/1999 | 1 | ||
| Vehicles hood blew off striking and breaking the windshield, fiberglass panel remained attached to hood latch after steel top blew off into windshield. (ohio traffic crash report). | |||
| 03/01/1999 | 03/01/1998 | ||
| Engine head gasket/radiator replaced, domn lights won't shut off, water in rear tail light, hood wont shut, airconditioning switch replaced, brakes making noise after being just replaced, didnt solve problem,. seat belt seems loose. *ak | |||
| 09/02/1998 | |||
| Recall # 97v180000 ford/hoods; consumer made 2 appointments. van was left at dealership over 4 hours on both appointments. upon return, service was not completed because dealer had no parts availble to complete recall. appointment made in november of 97 and one made in august 0f 98. consumer not sure if appointments were made with the same dealer. *ak | |||
| 05/29/1998 | 4 | ||
| While coming down mountain, had applied brakes, vehicle started vibrating. on flat surface, nothing happens. been to 2 different dealers & vehicle test driven on flat not mountain. nothing found. recall on hood & dealer not repairing due to no parts. | |||
| 05/29/1998 | |||
| Received recall notice (97v18000). took to 2 different dealerships for repairs. each said no parts available to repair hood. called manufacturer for parts. was told will call owner when parts become available for repairs. *ak | |||
| Major delay on the recall part. | |||
| Consumer received recall letter. took vehicle in for recall service, dealer did not replace the hood or add any additional adhesive to prevent separation. recall number 97v-180. 000. *ak please giveany further details. | |||
| 10/31/1996 | 1 | 03/01/1995 | |
| Problem with hood. | |||
| 09/10/1996 | 1 | ||
| Purchased truck used (leased), consumer was driving on the highway and the front hood blew up almost causing an accident. *ak *slc | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 12/12/1995 | 1 | 06/28/1995 | |
| Hood flew up while driving due to metal retaining square breaking off the hood liner. | |||
| 09/10/1996 | 1 | ||
| Purchased truck used (leased), consumer was driving on the highway and the front hood blew up almost causing an accident. *ak *slc | |||
| STRUCTURE - BODY - TAILGATE | |||
| 01/11/1999 | 07/01/1998 | ||
| I have been extremely dissatisfied with the quality of my ford windstar. with the transmission repair i will have invested close to $4000 in the van. i have surprised and outraged by what i have found. i have searched the web and found hundreds of people that have had exactly the same problems. the ones that have called have gotten the same answer i have sorry, we can't help that is not under warranty. i have found that i am not alone and i am hoping the government will step and make ford stand behind their product. quality is job 1 what a crock! | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 09/01/1999 | 1 | 04/01/1998 | |
| Fuel indicator quit working - rear door does not register as being shut unless slammed-power window in passenger door is dead-speedometer is inaccurate over 70 mph, flucuates | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/02/2002 | 1 | ||
| Frame bushings had to be welded. *tt | |||
| 09/20/2000 | 09/01/2000 | ||
| Have been told by former ford tec. that the frame bushing have failed on a lot of windstar vans and that the rubber swrinks with age and causes the vehicle to pop any time that the time frame is put in a bind.*ak | |||
| 1 | |||
| A design flaw causes rocks, when kicked up off the tires to become lodged in the strut resulting in front end noise. nkm | |||
| 05/10/2000 | 09/15/1997 | ||
| While pulling out of a parking ramp driver's side frame fell over tire. vehicle towed to an independent repair shop. mechanic informed consumer that front coil spring broke. manufacturer notified, and informed consumer that vehicle was not covered under a recall due to vin. *ak *ml | |||
| 1 | 10/01/1996 | ||
| Right front sub frame to control arm bushing inner sleeve rotates in subframe mounting bracket. the separation on the front of the bushing inner sleeve wears on the mounting bracket, eventually enlarging the mounting hole and wearing the metal thickess away. the result is a clucking noise in the front end because of the now loose lower control arm. nhtsa item #'s sb036893 and sb045761 reference the complaint but not the real problem. if the front bracket fails totally at some point, the van will lose its rf suspension and steering. also causes the van to pull to the right, and makes it impossible to align the front end because off approximately noticable toe variation on there right wheel. ford dealer mechanic says it is a common problem. just tighten the bolt and hope for the best or replace the entire subframe. *ak | |||
| 07/20/1998 | 1 | 05/28/1995 | |
| Sub mounts failed causing noise. | |||
| 12/22/1998 | |||
| The sub-frame bushing is failing due to unknown reasons (design has been changed. ) also, whenever stopping or turning, there is clunking noise that sounds like the wheel well, sound comes from the left front. *ak | |||
| 09/10/1998 | 1 | 05/04/1995 | |
| Defective rear upper subframe mounts failed and affected the handling and control of the vehicle. | |||
| 02/16/1998 | 5 | 08/02/1995 | |
| Premature wear of brake pads and shoes. also, noise coming from front-end when turning or going over a speed hump that appears to be related to structural factors. | |||