Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
0320310/13/2003039810004886Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system. *tt01/14/2004
0318109/15/200310004027Remote keyless entry (rke) - service tips. *tt11/14/2003
1222712/01/1998615488For all vehicles with generic electronic module (gem) concerns that require a module replacement, the technician must call for approval before removing and / or replacing the module. *tt01/17/2001
9824612/07/1998604059Ford motor company has released a new electrical grease ( f8az - 19g208-aa ) to reduce the possibility of moisture corrosion at the terminals. *yc03/16/1999
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
BC337097230101/23/199751450The illumination of malfunction indicator light, on and diagnostic trouble codes p1131, p1151, p1132, p1152. *jd06/27/1997
ELECTRICAL SYSTEM - IGNITION - MODULE
994303/08/1999604751Information regarding reprogramming powertrain control modules (pcms). *tt05/11/1999
96221410/21/199650953Service manual - powertrain control/emissions diagnosis (pc/ed) on board diagnosis ii (obd ii) - cover page replacement to include 1997 windstar. *tw06/17/1997
ELECTRICAL SYSTEM - STARTER ASSEMBLY
9711109723411/10/199753660Vehicles exhibiting a squeaking or chirping from the blower motor at low blower motor speeds. *yc03/30/1998
ELECTRICAL SYSTEM - WIRING
9922210/18/19996089681Subject on a wire harness terminal repair kit available for repairing electrical wiring harnesses. *tt02/11/2000
9624611/18/199650905Wiring - electrical diode identification and service replacements. *tw06/17/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
PE08035FORD MOTOR COMPANY05/13/200809/17/2008ENGINE COMPARTMENT FIRES
 Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the abs module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the abs module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect.
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
ELECTRICAL SYSTEM - WIRING
EA08021FORD MOTOR COMPANY09/17/200810/14/2009ENGINE COMPARTMENT FIRES09V399000
 Ea08-021 is closed with ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall ford has now recalled all of the approximate 16 million ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.nhtsa will continue to monitor the recalled vehicles to ensure remedies installed by ford tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see attached closing report for further details.
PE08035FORD MOTOR COMPANY05/13/200809/17/2008ENGINE COMPARTMENT FIRES
 Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed control deactivation switch (scds) caused the fire and 10 allege that the scds leaked brake fluid on to the abs module resulting in the fire.there were 52 that did not identify a cause or that identified miscellaneous other causes.odi has also received 89 complaints ( not counted in this resume) alleging that the scds developed a brake fluid leak.thirteen of these complaints say that the leak at the scds resulted in braked fluid reaching the abs module.this pe has been upgraded to an engineering analysis (ea) to further evaluate the cause of the fires and assess the scope, frequency, and safety consequences of the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/28/2010135000
 I turned the air conditioning on in the van and after about 10 minutes, turned it to the 'max ac' position. the hood started steaming so i turned the air completely off. after less than a minute, i noticed the hood was smoking so i pulled to the side of the road immediately. i turned the car off and exited the van and saw that the passenger side of the hood was on fire. i ran to the passenger side and opened the sliding door, and got my 18 month old and 4 year old out of the vehicle. after we were all a safe distance away i saw that most of the hood of the van was in flames. by the time the fire department arrived about 5 minutes later, the entire hood was on fire with a lot of black smoke. the entire engine compartment looks charred and partially melted. the vehicle is beyond repair. i'm thankful my children are safe but i am very concerned about the safety (failure) of this vehicle.
07/29/2003106/16/1999
 Behind in payments. ford motor credit issued write of summons on 7/3/03, trial scheduled for 9/22/03. on 7/29/03, while at work, vehicle caught on fire, damaging 2 other vehicles parked on either side of me. fire marshall investigated the incident and found to be an electrical problem. insurance investigated and vehicle was total loss. insurance paid ford motor credit $5,689.25 (claim #5219e03537707290301). ford motor credit obtained judgment and wages are currently being garnished on a vehicle that was claimed a total loss due to an electrical problem. *jb
1700001
 While driving the driver saw smoke coming from under the hood and pulled over. the driver went for help and came back to find the vehicle in flames. the fire department determined that the fire was caused by an electrical problem. please provide further details. *nm
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
06/30/1999104/09/1997
 Alternator failed causing the electrical system to completely stop without warning. *yc
ELECTRICAL SYSTEM - IGNITION - MODULE
07/29/1997304/01/1997
 While driving the vehicle stalls unexpectedly due to a engine computer failure and sensors and steering problem. dealer cannot determine problem. *ak
ELECTRICAL SYSTEM - STARTER ASSEMBLY
08/16/2002104/01/1999
 While driving, the consumer turned the ignition off. upon starting the vehicle again, the starter made a funny noise. also, the thermostat was extremely high. the consumer had taken the vehicle to the dealer, and the problem was not resolved. *ak the consumer stated that the radiator was opened and the anti-freeze was low-refilled. the mechanic thought it was the water pump. the head gasket was leaking. *scc