Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 9751 | 03/03/1997 | 51931 | Interior- leather seat cleaning procedure- service tip. *jd | 07/17/1997 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/14/2006 | 115000 | 1 | 02/15/2003 |
| Tl*- the contact was sitting in van , the vehicle was turned off. the van stated to fill up with smoke. at which point he looked at the driver seat and noticed that the van was on fire. the he put out the initial fire. when he looked under the driver seat he noticed there were more flames. the next day he saw that there were wires under the seat. he was able to drive the va with the seat is damaged due to the fire. contact drive the van home. | |||
| 01/01/1998 | 1 | 01/01/1998 | |
| My wife has a damaged spinal column due to flawed nature of van seats. our private doctor, the service manager at steve marsh ford at milan, tennessee have both stated that windstar van have a flawed seat design. also virtually everyone i have talked to who have driven a windstar for lengthy periods of time state they are uncomfortable and painful. our seat was a special seat designed to move forward to allow for driver side entry into van. the sitting portion of seat is flawed and during prolonged driving the posterior becomes numb, pained and in the case of my wife damaged. the van is unsafe to operate and has nearly gotten my family killed due to fact the pain caused by the seats causes on to squirm and try to move the body resulting in loss of safe control of vehicle. | |||
| Front seats are uncomfortable and unsafe. | |||
| 01/15/1998 | |||
| Front driver's and passenger's seats are very uncomfortable.ultimately resulting in unsafe operation of vehicle by driver due to pain. also, resulting in various frustrating body movements made by driver to relieve pain. this has caused near fatal crashes. *ak | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 3 | |||
| The back seat shoulder belt straps were rerouted at dealership due to locking mechanisms. the back rest of front seat was adjusted forward, the seat belt harness got caught and was so tight that the dealership had to release it. consumer 's six year old got into the seat and released back forward, she got caught and trapped in the seat. the third time when cleaning the vehicle, the front bucket seat leaned backward and looked upward. at the same time, if released the back so the head rest could come forward and it created a (v). the tops of the two headrests caught consumer's hand,. a younger child could hang himself if in that position. consumer has young children. this vehicle has high back bucket seats. consumer will add vin.# these incidents happened within the last three weeks. *ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 3 | |||
| The back seat shoulder belt straps were rerouted at dealership due to locking mechanisms. the back rest of front seat was adjusted forward, the seat belt harness got caught and was so tight that the dealership had to release it. consumer 's six year old got into the seat and released back forward, she got caught and trapped in the seat. the third time when cleaning the vehicle, the front bucket seat leaned backward and looked upward. at the same time, if released the back so the head rest could come forward and it created a (v). the tops of the two headrests caught consumer's hand,. a younger child could hang himself if in that position. consumer has young children. this vehicle has high back bucket seats. consumer will add vin.# these incidents happened within the last three weeks. *ak | |||
| SEATS - MID/REAR ASSEMBLY | |||
| 10/15/2002 | 12/03/2002 | ||
| Consumer is unable to put child in rear middle seat. ts. *ak | |||